I have used this storage location for years… Tracy, David and Eric are all so friendly and ALWAYS so helpful!
Eric was very helpful with everything. Very nice guy. Thank you
Great experience with Antonio. He’s very helpful.
It is the first day of hopefully a short relationship with this business, (famous last words of anyone renting a storage unit) but the guy working there was extremely helpful. I cannot remember his name but he did a great job! Thank you
Tracie was great and extraordinarily helpful!
Great customer service
From Dave
The unit and property were clean. Busy property, however I had no issue with finding parking to the big building. I saw little trash or bugs. Tracie was friendly and helpful.
Always a good experience! Thank you!
Great customer service, very clean!!!
Needing to rent a storage locker for my irreplaceable valuables, (junk) I visited Public Storage at 1439 Folly Rd. Charleston S.C. and talked with Tracy the Property Manager there. We went on a short tour of the property where she pointed out the security and cleanness of the property which made me comfortable to have Public Storage watch over it.
Tracy and David were very helpful! I wouldn’t have gotten it done without them. Thank you!
facility clean, reasonably accessible.
pleasant helpful staff.
reasonable charges, convenient.
recommend.
I can’t recommend this storage facility enough!! Tracy has been a blessing to work with. Not only was she friendly, informative and welcoming when I first rented a unit but she has continued to uphold this standard throughout every encounter I’ve had with her in the last year. I feel safe and secure with my belongings here knowing that Tracy is in charge. She even went as far as to help me out with unit increases when I wasn’t prepared for them. I 10/10 recommend this facility and specifically working with Tracy!!!
Manager, Ashley was very good at helping us! The first climate controlled unit we wanted was advertised to be a 5x5, but it was only a 5x4 :( so take a tape measure with you! Ultimately we decided on a 5x10, clean, nice and new... Additionally, there are carts you can use to get you items up the elevator. Very nice facility.
The management here was very helpful and got what me in my girlfriend was looking for in a storage company, recommend this to anyone in the area very good customer service and their manger Tracie was great
Different people rate company's on things that are personal to them. When you call in to just get a quote most people say what they need to say to get that person off the phone. Others seem to go the extra step to make you feel special. Tracie Ramsey is that person that goes the extra mile to answer all your questions and make offers we might not know to ask for and I thank her for that. Great experience. Thank you.
The manger(Tracie) was very good at answering all the questions I had. Very good customer service at this location and highly recommend.
Have used this facility for 5 years, well maintained, great staff, got another rent increase ,and the staff was able to get us a 6 month delay. My rate incrrease was still below the competitors nearby.
Christina at Public Storage Folly rd is very professional and polite. Thank you for 5 star customer service Ms Christina!
Ann was so amazing and helpful and got me set up ın the perfect 10x10.
Ashley was polite & helpful. Great experience.
I’m very happy with Public Storage!! Tracy made it so easy for me. This move was difficult for me so I’m so grateful that they made it very easy.
Great place, clean and neat
The Public Storage on Folly Rd is convenient and clean. James was very helpful. He even skipped his lunch break to help me. Thank you.
Staff very friendly, helpful, and knowledgeable of theirs service.
Very clean, well-kept facility. I recently had an issue with my elevator codes when moving to a new unit. Dave at the front office was a HUGE help. Quick, thorough, efficient, and called a few minutes after the intended resolution time to confirm I was successful and not experiencing further issues. Greatly appreciated!
Absolutely great facility. Very clean and customer service is superb. Tracie is phenomenal!!
Tammy in the front office is awesome! She made a very stressful time moving much more manageable with her helpful attitude and cheery disposition. She’s the best. My storage locker is great, too. Better than expected. I will always use Public Storage from here on out. Thanks, Tammy! 😀
David and the rest of the team is amazing here!
I’ve used this Public Storage two times now and I’ve had an excellent experience. LeAnne, the lovely woman at the front desk, is so friendly kind and helpful. Great person to first meet entering the property!
LeAnne at the front desk is such a joy. Great clean space and totally satisfied with storing with them.
Great experience 5 stars all the way
Jeanine was very helpful and answered all of our questions, as well as took time to show us the unit we were interested in, five stars!
Tammy was great in helping me move out of a storage unit and get everything set up. Thank you so much. Smooth transition. Super nice and helpful. Really appreciate it.
Choosing a storage unit is never a fun thing to have to do, and I have never had a good experience doing so before. That is... until, I went to Public Storage on Folly Road! Tracie and her staff were not only thorough in explaining everything, but were very personable and kind AND patient...which is the very essence of what is sorely missing in customer service these days. They had me laughing out loud, and their attitudes certainly helped ease the stress that usually comes along with getting a storage unit. Also their pricing on a 5 x 10 unit beat the competition by over $30 a month!! Wow!! If you're looking for storage, I highly recommend checking out Public Storage on Folly Road! Tell Tracie Jan sent you by!!
Dave was amazing!!! So kind and informative!!
As a storage unit renter for two years now, I have had the absolute best service with Public Storage! Anytime I am there, I always get checked in on making sure things are good to go. I know my items are kept secure with all of their up to date safety features. I can’t say enough great things about this place.
Dani is awesome. Facility is clean and staff is very friendly. Definitely recommend this particular location.
Super helpful, easy to work with, and the customer service is excellent!
Tracie is the most helpful person ever!! Highly recommend renting here!
I Have had a space here now for 3 years. Its clean, bright and tue management is feiendly. Oh and they still have grear orices on oaxkijg supplies. I stopped by, because my daughter mentioned they had packing supplies and I needed to pack some china to ship to family. I ended up getting two sets of dish sets and two small boxes for the 12 piece place setting. UPS had no issues with the box size and my step-son said nothing was broken upon delivery. Next time I need to pack something, I am stopping back by and getting Tracie to assist me.
Dani was very pleasant when I walked up to greet her beautiful lady and I will refer more people to this location
Very helpful...5 stars. Easy to get what I needed
Incredible person and great admn. For the company.
Have my overflow from downsizing here.
Good storage location but the prices keep getting increased. There are more affordable options within a mile of this location. Hundreds less.
Tammy gave the best, most helpful service.
Tammy was a big help. She is wonderful
Go see her
Tammy has amazing customer service.
Tammy at folly storage is AWESOME. She a great personality.
I have been working with Tracie 8 years now and she is a superior manager. I feel completely confident in. Her leadership and management if the property. Dani has also been a great manager she has always provided assistance with all my storage needs. Both Tracie and Dani are polite and treat customers with great respect. The property is well maintained and I have never had issues with pests. If I have brought any concerns up they have done their utmost to find a resolution quickly.
Tracie was amazingly helpful and made my day by making it so easy to get the exact unit I needed to keep Jaded ( my motorcycle) safe and secure. Thank you so much Tracie
Tammy was AMAZING!!!! Very helpful, she told us about the different promotions that Public Storage offered, and she made sure that we was satisfied with our unit! Very nice woman
Tammy was extremely helpful and offered amazing customer service! Thank you again for an easy storage experience!
Tracy from the Public Storage in James Island has acted as my SC welcoming angel. She not only easily registered me and walked me through the whole process in a professional, knowledgeable, and efficient manner, but also provided mebwith useful tips to living and succeeding here as well.
I hope that you appreciate Tracy's talents and compensate her accordingly.
Thank you!
Cia R.
I rented a unit today and had a wonderful experience. Tracie was professional and very efficient. Thank you Tracie for your superb customer service!
Tracie is the best! There are some great deals here for the space you get and I'm a fan of how everything is set up using the app and phone, proximity sensors so you don't hage to worry about logging in or using the key pad /remembering combos to open the gate, etc. Well thought out.
Dani behind the counter was more than helpful in fulfilling my needs, very informative and friendly in her service. This property is secure, safe, and I would store museum relics here if push came to shove.
Tracie was more than patient and helpful with everything I needed including my move out!
Tracie was amazing. Made every interaction fast and simple.
Tracie made renting a unit quick and easy. She is knowledgeable and friendly. I highly recommend.
Friendly, personable service. Tricia was knowledgeable and so very helpful when I was trying to decide what size storage unit I would need. The storage facility was neat and clean. It’s a good idea to check out and reserve your unit online and then call the facility. Sometimes the online site has lower prices than if you just walked in off the street.
Great customer service from Tracie! She made the process very smooth and stress-free. I recommend this location highly.
Excellent service, rented climate controlled unit for 3 years.
Very kind, personable staff and a very safe-feeling setup to the storage units (i.e., incredible access control).
I needed storage when my business moved and the new place had inadequate storage areas. I rented a 10x10 with PS on James Island was very satisfied. The price was reasonable enough but it was truly a pleasure dealing the staff. Danielle couldn't have been nicer and accommodating with all matters. When customer service seems to be an afterthought these days, the staff here stands out! Thank you!
There's an employee by the name of Tracie was a great help with the inquiries that I had nice lady.
Wonderful experience, friendly atmosphere and awesome customer service. Love you guys!!!! Tracie & Dani
Tracie was great! She was knowledgeable, friendly, thorough, funny, and took the time to make sure I got the right sized unit for what I need. Very appreciative of the good customer service!
Tracie was fantastic help!
Ive worked with tracie for years. Always helpful.
Great Facility and staff!
Everything was great with my rental at public storage. Tracie in particular was very helpful and easy to work with!
Very good experience, Monica was a great help and really explained everything and went over every best option for me to a T. Very good place to store your things, recommended!
Danni was great! Had some trouble opening our unit and she was incredibly nice and helpful!
Great fast reasonable service Tracie was a huge help!!!!!!! Thanks Tracie
Very friendly great customer service.
I had issues with my app/entry code and I let the office know about the issue. Alana was integral in handling the issue and called to verify that it had been handled. I'll continue to have them as my go to storage facility thanks to the friendly customer service I receive. They are always willing to help!
Totally awesome experience here.
The climate controlled storage is clean
And a breeze to access.
Alana and the front office staff are incredibly
knowledgeable and incredibly helpful
The facility is clean and in a great location for me. I have been very pleased with the helpfulness of the staff. Alana answered all my questions and was courteous and professional. I would recommend this storage facility to anyone.
This storage unit was exactly what I needed for my cross country move. It was clean and easy to access, not to mention very secure! Tracy was super helpful the whole time I rented my unit! I highly recommend this storage facility.
Tracy was great and accomodated all of my needs! She will do everything in her power to assist you with your atorage needs. There were no issues getting trucks in and out of the facility.
I worked with two different people to get set up with my storage - Alana and another wonderful woman whose name I've forgotten. Both were VERY patient and helpful. The facility is nice and conveniently located for me. Both Alana and the other woman (who was working during the first half of July 2022) went above and beyond.