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Address

512 Castle Shannon Blvd.
Pittsburgh, PA 15234

Phone

215-642-0402

215-642-0402

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor Storage Units

Phone

215-642-0402

215-642-0402

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor Storage Units
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Reserve TodayMonth-to-Month Rent, No obligations
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    All new rentals subject to one-time $29 admin fee.
    Presidents' Day Sale
    Unit Size
    5'x5'
    Online price
    $ 45/mo
    Online only price

    Unit Size
    5'x5'
    Online only price
    $ 45/mo
    Online only price
    Presidents' Day Sale
    All new rentals subject to one-time $29 admin fee.
    Small 5'x5'
    • Elevator access
    • Climate controlled
    • Inside Unit, Swing Door
    • Near Door or Elevator
    Online-Only Price $ 45 /mo Online-Only
    Standard Price $ 64
    + one-time $29 admin fee
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    Presidents' Day Sale
    Unit Size
    10'x5'
    Online price
    $ 53/mo
    Online only price

    Unit Size
    10'x5'
    Online only price
    $ 53/mo
    Online only price
    Presidents' Day Sale
    All new rentals subject to one-time $29 admin fee.
    Small 10'x5'
    • Elevator access
    • Climate controlled
    • Inside Unit, Rollup Door
    Online-Only Price $ 53 /mo Online-Only
    Standard Price $ 76
    + one-time $29 admin fee
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    Presidents' Day Sale
    Unit Size
    7.5'x10'
    Online price
    $ 55/mo
    Online only price

    Unit Size
    7.5'x10'
    Online only price
    $ 55/mo
    Online only price
    Presidents' Day Sale
    All new rentals subject to one-time $29 admin fee.
    Medium 7.5'x10'
    • Elevator access
    • Climate controlled
    • Inside Unit, Rollup Door
    Online-Only Price $ 55 /mo Online-Only
    Standard Price $ 110
    + one-time $29 admin fee
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    Presidents' Day Sale
    Unit Size
    10'x7.5'
    Online price
    $ 58/mo
    Online only price

    Unit Size
    10'x7.5'
    Online only price
    $ 58/mo
    Online only price
    Presidents' Day Sale
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x7.5'
    • Elevator access
    • Climate controlled
    • Inside Unit, Rollup Door
    • Near Door or Elevator
    Online-Only Price $ 58 /mo Online-Only
    Standard Price $ 116
    + one-time $29 admin fee
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    Presidents' Day Sale
    Unit Size
    10'x10'
    Online price
    $ 59/mo
    Online only price

    Unit Size
    10'x10'
    Online only price
    $ 59/mo
    Online only price
    Presidents' Day Sale
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x10'
    • Elevator access
    • Climate controlled
    • Inside Unit, Rollup Door
    Online-Only Price $ 59 /mo Online-Only
    Standard Price $ 118
    + one-time $29 admin fee
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    Presidents' Day Sale
    Unit Size
    10'x10'
    Online price
    $ 61/mo
    Online only price

    Unit Size
    10'x10'
    Online only price
    $ 61/mo
    Online only price
    Presidents' Day Sale
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x10'
    • Elevator access
    • Climate controlled
    • Inside Unit, Rollup Door
    • Near Door or Elevator
    Online-Only Price $ 61 /mo Online-Only
    Standard Price $ 122
    + one-time $29 admin fee
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    Presidents' Day Sale
    Unit Size
    10'x15'
    Online price
    $ 68/mo
    Online only price

    Unit Size
    10'x15'
    Online only price
    $ 68/mo
    Online only price
    Presidents' Day Sale
    All new rentals subject to one-time $29 admin fee.
    Large 10'x15'
    • Elevator access
    • Climate controlled
    • Inside Unit, Rollup Door
    Online-Only Price $ 68 /mo Online-Only
    Standard Price $ 136
    + one-time $29 admin fee
    Presidents' Day Sale Presidents' Day Sale

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    Presidents' Day Sale
    Unit Size
    10'x15'
    Online price
    $ 70/mo
    Online only price

    Unit Size
    10'x15'
    Online only price
    $ 70/mo
    Online only price
    Presidents' Day Sale
    All new rentals subject to one-time $29 admin fee.
    Large 10'x15'
    • Elevator access
    • Climate controlled
    • Inside Unit, Rollup Door
    • Near Door or Elevator
    Online-Only Price $ 70 /mo Online-Only
    Standard Price $ 140
    + one-time $29 admin fee
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    Presidents' Day Sale
    Unit Size
    10'x5'
    Online price
    $ 73/mo
    Online only price

    Unit Size
    10'x5'
    Online only price
    $ 73/mo
    Online only price
    Presidents' Day Sale
    All new rentals subject to one-time $29 admin fee.
    Small 10'x5'
    • Ground Floor
    • Climate controlled
    • Inside Unit, Rollup Door
    • Near Door or Elevator
    Online-Only Price $ 73 /mo Online-Only
    Standard Price $ 104
    + one-time $29 admin fee
    Presidents' Day Sale Presidents' Day Sale

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    Presidents' Day Sale
    Unit Size
    7.5'x10'
    Online price
    $ 77/mo
    Online only price

    Unit Size
    7.5'x10'
    Online only price
    $ 77/mo
    Online only price
    Presidents' Day Sale
    All new rentals subject to one-time $29 admin fee.
    Medium 7.5'x10'
    • Ground Floor
    • Climate controlled
    • Inside Unit, Rollup Door
    Online-Only Price $ 77 /mo Online-Only
    Standard Price $ 154
    + one-time $29 admin fee
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    Presidents' Day Sale
    Unit Size
    10'x20'
    Online price
    $ 87/mo
    Online only price

    Unit Size
    10'x20'
    Online only price
    $ 87/mo
    Online only price
    Presidents' Day Sale
    All new rentals subject to one-time $29 admin fee.
    Large 10'x20'
    • Elevator access
    • Climate controlled
    • Inside Unit, Rollup Door
    Online-Only Price $ 87 /mo Online-Only
    Standard Price $ 174
    + one-time $29 admin fee
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    Presidents' Day Sale
    Unit Size
    10'x20'
    Online price
    $ 89/mo
    Online only price

    Unit Size
    10'x20'
    Online only price
    $ 89/mo
    Online only price
    Presidents' Day Sale
    All new rentals subject to one-time $29 admin fee.
    Large 10'x20'
    • Elevator access
    • Climate controlled
    • Inside Unit, Rollup Door
    • Near Door or Elevator
    Online-Only Price $ 89 /mo Online-Only
    Standard Price $ 178
    + one-time $29 admin fee
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    Presidents' Day Sale
    Unit Size
    10'x25'
    Online price
    $ 155/mo
    Online only price

    Unit Size
    10'x25'
    Online only price
    $ 155/mo
    Online only price
    Presidents' Day Sale
    All new rentals subject to one-time $29 admin fee.
    Large 10'x25'
    • Elevator access
    • Climate controlled
    • Inside Unit, Rollup Door
    Online-Only Price $ 155 /mo Online-Only
    Standard Price $ 310
    + one-time $29 admin fee
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    Presidents' Day Sale
    Unit Size
    10'x25'
    Online price
    $ 164/mo
    Online only price

    Unit Size
    10'x25'
    Online only price
    $ 164/mo
    Online only price
    Presidents' Day Sale
    All new rentals subject to one-time $29 admin fee.
    Large 10'x25'
    • Elevator access
    • Climate controlled
    • Inside Unit, Rollup Door
    • Near Door or Elevator
    Online-Only Price $ 164 /mo Online-Only
    Standard Price $ 328
    + one-time $29 admin fee
    Presidents' Day Sale Presidents' Day Sale

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    Presidents' Day Sale
    Unit Size
    10'x25'
    Online price
    $ 181/mo
    Online only price

    Unit Size
    10'x25'
    Online only price
    $ 181/mo
    Online only price
    Presidents' Day Sale
    All new rentals subject to one-time $29 admin fee.
    Large 10'x25'
    • Ground Floor
    • Climate controlled
    • Inside Unit, Rollup Door
    Online-Only Price $ 181 /mo Online-Only
    Standard Price $ 362
    + one-time $29 admin fee
    Presidents' Day Sale Presidents' Day Sale

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    Presidents' Day Sale
    Unit Size
    10'x25'
    Online price
    $ 186/mo
    Online only price

    Unit Size
    10'x25'
    Online only price
    $ 186/mo
    Online only price
    Presidents' Day Sale
    All new rentals subject to one-time $29 admin fee.
    Large 10'x25'
    • Ground Floor
    • Climate controlled
    • Inside Unit, Rollup Door
    • Near Door or Elevator
    Online-Only Price $ 186 /mo Online-Only
    Standard Price $ 372
    + one-time $29 admin fee
    Presidents' Day Sale Presidents' Day Sale

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Nearby Self-Storage Locations

Storage Near Pittsburgh, PA 15234

Self storage in Pittsburgh is conveniently located on Castle Shannon Boulevard near Route 19 and Mt. Lebanon.

Small Storage Units Near You in Pittsburgh

Golf storage is a popular option in our affordable 5x5 storage units. Avid players can tuck away clubs after a round at South Park Golf Course, which is just a few miles away for convenient pickup and dropoff of your golf bag, or after playing at Lindenwood Golf Club or Rolling Hills Country Club. These handy storage rentals are about the size of a large closet and useful for all kinds of organizing projects.

Jefferson Elementary School families and neighbors in Mt. Lebanon, Castle Shannon, and Dormont looking to declutter can stow all-ages recreational gear in a 5x10 storage unit for play at Mt. Lebanon Park, South Park, or trails along Saw Mill Run. Behind the athletic equipment, kites, fishing tackle, hockey gear, and picnic supplies, you can store rarely used items like holiday decor and off-season garments.

Medium Storage Units Near You in Pittsburgh

If you are expecting a new member of the household, clear out space with a 5x15 storage unit. These storage rentals will hold two rooms full of furnishings and are great if you are renting your place out short-term and need to clear the decks. Bike storage of all kinds will work in these handy storage rentals.

A 10x10 unit can help declutter a family room or garage. Residents at Castle Shannon Station Apartments, Mt. Lebanon Manor, and others sharing a place nearby can store duplicate furniture in a 10x10 storage unit, including couches, coffee tables, dining sets and extra kitchen things. This storage rental is a great size if you are downsizing. Store furniture, decor, lamps and clothing while you take your time deciding what to keep.

Small businesses along Castle Shannon Boulevard and in the Mt. Lebanon area will find these 10x10 storage rentals are a useful size for clearing out workspace or making public spaces at your establishment appear more spacious. Store excess inventory, materials, packaging, seasonal displays and files off-site but handy when needed.

Large Storage Units Near You in Pittsburgh

A 10x15 unit has ample space to store larger items such as living room furniture or sizable appliances. These storage units are long enough to house canoes, kayaks and standup paddleboards for adventures on the Three Rivers or nearby waterways. There will be plenty of room for your camping, hiking, and fishing gear along with the oars and paddles.

The 10x15 unit is large enough to contain four rooms full of belongings if you are just moving to Pittsburgh and haven't found a home yet.

Homeowners around Mt. Lebanon High School and nearby neighborhoods planning on a remodel can store five rooms of furnishings in a 10x20 storage unit. If you are in-between residences, these large storage rentals can hold the contents of a three-bedroom home while you house hunt for your new place in Pittsburgh.

For bigger renovations or when relocating from a very large house, 10x30 storage units should be a good fit. Capable of containing seven-plus rooms of furnishings, these extra-large units are about the size of a two-car garage.

Pittsburgh Public Storage offers a range of indoor storage units and climate controlled storage units to fit your needs. After stopping by your unit, unwind with dining or shopping nearby at South Hills Village, The Galleria at Pittsburgh Mills, or along Washington Road, or enjoy outdoor space at South Park, Mt. Lebanon Park, Three Rivers Heritage Trail, and waterways throughout the area, all just a short drive from Castle Shannon Boulevard.

Learn more how to move in to storage contact-free with our eRental program.

If you are still looking for storage units near you in 15234, we have locations on: 100 Cedar Ridge Dr Pittsburgh PA 15205 and 7204 Old McKnight Rd Pittsburgh PA 15237.

Convenient Self Storage Near You in Pittsburgh

Looking for storage that fits seamlessly into your daily routine? Our Pittsburgh location makes it easy to stop by before work or after errands. Declutter your home or office without going out of your way.

Available Storage Unit Sizes

From compact locker units designed for boxes and seasonal items to larger spaces that can hold furniture and household belongings, there’s a size to match your situation. Choose the right amount of space so you can organize efficiently without paying for more room than you need.

Drive-Up Access

Why carry heavy items farther than you have to? Drive-up access allows you to pull your vehicle directly up to your unit, making loading and unloading faster and more convenient. It’s a practical option for bulky furniture, equipment, and frequent visits.

Climate-Controlled Storage

Climate-controlled units provide a more consistent environment for items affected by temperature changes. These spaces are commonly used for electronics, wood furniture, and seasonal clothing that benefit from added care during storage.

Uncovered Parking

Need a place to keep an extra vehicle out of the driveway? Uncovered parking offers a simple solution for storing cars, trucks, or trailers when space at home is limited. It’s a convenient way to free up room without committing to long-term garage storage.

Covered Parking

Covered parking helps shield vehicles from sun, rain, and snow. This option works well if you want some coverage from the elements while still maintaining easy access.

Enclosed Parking

provides a fully contained space for vehicles or equipment that need added separation from outdoor conditions. These units are ideal for long-term storage or when you want everything kept in one enclosed area.

24/7 Access Storage Near You

With 24/7 access options, you can retrieve or store items early in the morning, late at night, or whenever it fits your routine. This flexibility is especially helpful for busy households and business storage needs.

Other Amenities & Services

Additional features help simplify your storage experience from move-in to move-out. Well-lit areas, convenient access points, and available moving supplies for sale make it easier to organize, transport, and store your belongings.

Cheap Self Storage in Pittsburgh

Finding affordable storage doesn’t mean sacrificing convenience or flexibility. Budget-friendly options allow you to store your items while keeping monthly costs manageable, whether you’re downsizing, relocating, or reorganizing your space.

Promotions

Take advantage of special offers available for new customers. Promotions vary by location and season, so check our current rates online or speak with our on-site team to learn about any active discounts that could save you money on your storage rental.

Billing (how it works)

Managing your payments is simple and flexible. Customers can make one-time payments or set up automatic monthly payments through their online account. Your account also lets you update payment information and view billing history at any time.

On-Site Property Manager

Our experienced property managers are here to assist you every step of the way. From helping you select the perfect unit size to answering questions about access and amenities, our professional team is committed to providing excellent customer service and ensuring your storage experience is smooth and stress-free.

Directions

Directions from the North

Drive south on I-279. Take exit 2A for US-19 S/PA-51 S. Merge onto PA-51 S. Turn left onto Castle Shannon Blvd. Our facility will be on your right.

Directions from the South

Drive north on PA-88. Turn right onto Castle Shannon Blvd. Our facility will be on your left.

Directions from the East

Drive west on I-376. Take exit 69A for US-19 S toward Mt. Lebanon. Merge onto US-19 S. Turn right onto Castle Shannon Blvd. Our facility will be on your right.

Directions from the West

Drive east on Cochran Rd (US-19). Turn left onto Castle Shannon Blvd. Our facility will be on your left. Find us on Castle Shannon Boulevard near Route 19 and Mt. Lebanon.

At Public Storage, You'll Always Find...

  • Convenient Storage Solutions
  • Keypad Access
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Explore our Pittsburgh, PA Storage Units on Castle Shannon Blvd.

Self Storage FAQs

Self-storage prices vary by location, unit size, features, and availability. Smaller units typically cost less than larger ones, and indoor and climate-controlled units may be priced differently than standard units. Public Storage offers month-to-month rentals, so you only pay for the time you need.

Specials vary by location and unit type, so checking current rates and promotions in your area is the best way to find the most up-to-date offers.

Start by taking inventory of what you plan to store and how often you'll need to access it. A small 5x5 unit often fits boxes or small household items, while medium sizes like 10x10 work well for multiple rooms' worth of belongings. Larger units, such as 10x20 or 10x30, are designed for bigger items or business needs.

Indoor Storage Units: Located inside a building with hallway access.

Outdoor Drive-Up Units: Ground-level units you can drive up to for quick loading and unloading.

Climate-Controlled Units: Designed to help maintain more consistent temperature and humidity levels. Availability varies by location.

Vehicle Storage: Options may include parking spaces or enclosed units for cars or small trailers.

RV or Boat Storage: Typically offered as open or covered parking spaces at select locations.

Business Storage: Units suited for storing inventory, equipment, or supplies without the cost of commercial property.

Features and availability vary by facility.

Climate-controlled storage helps maintain more consistent temperature and humidity levels inside the unit. It's commonly used for items like books, fabrics, electronics, or other belongings that can react to extreme heat, cold, or humidity. Climate-controlled storage is available at many—but not all—locations, so availability depends on the facility.

Drive-up access refers to a ground-level storage unit that you can pull your vehicle right up to. This makes loading and unloading quicker because you don't need to use hallways, elevators, or stairs. It's often chosen for storing larger items or boxes you'll want to move in and out easily.

Some storage facilities offer 24/7 access as an added feature, while others provide extended access hours. Availability varies by property, so it's best to check your location's access hours when renting a unit.

Common security features include:
• Gated access with individualized entry codes
• Bright lighting throughout the property
• Onsite staff during office hours
• Video surveillance
• Well-maintained fencing and facility grounds
• Storage unit locks available for purchase

Features can vary widely by location, so reviewing your facility's offerings is recommended.

Convenience depends on your needs, but many renters prefer:
• Drive-up units for fast loading
• Indoor units for hallway access and comfortable entry
• 24/7 access where available
• Month-to-month rentals
• Locations near home, work, or major roads
• Online account management and payment options

Public Storage maintains facilities with routine property checks, regular cleaning of common areas, and ongoing pest-control efforts. We also provide clean, well-kept hallways and entry points, and staff monitor the property throughout the week.

Resources from the Help Center

How Self Storage Works

If you've never rented self storage before, we're here to help.

Making a Reservation

Once you've found the right storage unit, you can lock in your price by making a free reservation.

Features & Amenities

Your storage needs are unique. Find out which features and amenities are right for you.

Moving In

Here's what you need to know to make the process as smooth as possible.

Reviews ( 253)

February 23, 2026
Google Public Storage Hallie Belasco
This place is great! I never had a storage unit before. When I originally started looking into storage units, I really wanted a drive up unit that was climate controlled- couldn’t find one so I ended up with this one and I thought I’d just bite the bullet and would leave my car in the lot and was dreading trying to get all my stuff in the doors and going in and out. So when I arrived and saw I can drive my car inside where it’s warm and my unit is right by where I pull my car in, I was ecstatic! It was even better than what I originally wanted! Hands down, I was not expecting it to be so easy. The app made it even easier, and personally it was sooo nice not having to talk with anyone to get the unit and to just do my own thing and the lock already being inside ready for me. I might just keep this unit for longer than I anticipated. And honestly I was surprised at just how clean the whole place was.
February 20, 2026
Google Public Storage Isabel Kriegisch
Super clean, super easy to navigate, easy and efficient, tall ceilings so more space to fit stuff especially if you have shelves. The staff are super friendly & helpful! Veronica was super friendly and very helpful! I’d definitely recommend renting a unit from here!
February 17, 2026
Google Public Storage Brandon Bryan
Brandon was great and helpful getting everything set up.
February 6, 2026
Google Public Storage Joe Montenaro
Jim was great! Made the rental process easy and answered all my questions.
January 18, 2026
Google Public Storage Sonny
I came onsite for a tour and Brandon was excellent. I had an idea of I thought i needed in regards to size and Brandon was able to make the recommendation based on the photos I showed him. He also showed me several other units that just in case my needs changed. He walked me through the app and gave some other suggestions. I know thanks to Brandon that I make the right choice in changing to this storage location/company.
January 12, 2026
Google Public Storage john caton
This company is one of the best companies that I have dealt with
January 6, 2026
Google Public Storage Jamie C
1/6/26 Update: I called for assistance with my upcoming payment, and Jim was very helpful - thanks so much! I always get wonderful service from this location. I left a voicemail and got a call back from Renee less than 30 minutes later. Renee was so very personable, helpful, and understanding while assisting me on the phone today with a question I had about my unit! Castle Shannon Public Storage is lucky to have her!
December 31, 2025
Google Public Storage josh baker
It’s storage. Not gonna be a sexy beast, but it still rocks my world! And Tanya, she’s the cherry on top!
December 21, 2025
Google Public Storage Erin Reilly
We have been using this storage facility for years. Always clean and the people that work there are incredibly nice!
December 20, 2025
Google Public Storage Sheda's Fashion
Tanya is great here. So sorry to see her leaving
December 19, 2025
Google Public Storage Greg Harteis
Can't say enough about the staff here at the Castle Shannon location! Tanya was so nice and helped me with a smile and great attitude. Thank you so much for a good experience and keep up the good work!
December 18, 2025
Google Public Storage Holly Holly
I never write reviews but my favorite storage girl Tanya needs a shout out! Tanya is always so kind to me and my family when we come in, I have a child who is autistic and Tanya always has a kind word for him and lets him ask her millions of questions about the building. She even let him push the button on the iPad when we moved our stuff in. This made Boyd's whole week, he told everyone! Thank you Tanya, I know he can be a lot and you are always so sweet to him.
December 17, 2025
Google Public Storage Michael Brown
December 12, 2025
Google Public Storage Maura Cusick
Way overpriced for the amount of space and the prices just keep going up!
November 29, 2025
Google Public Storage Frank Imbarlina
November 28, 2025
Google Public Storage Lee Montesino
Tanya was extremely accommodating and very professional. Her kindness and understanding was above and beyond! She made our experience less stressful! Keep up the awesome work!
November 24, 2025
Google Public Storage Richard Chadwick
Very nice storage unit Very clean
November 2, 2025
Google Public Storage Sam Kublitskyi
We had an awesome experience! The customer service was excellent - super helpful, friendly and professional. A special shout-out to Tanya, who went above and beyond to assist us.This isn't the first time renting space here, and we will definitely be coming back!
November 1, 2025
Google Public Storage Sam Cooper
Management is amazing and the facility is always clean and well kept. With storage units being as expensive as they’ve become, you expect a level of service and this location absolutely provides it. Would recommend as Tanya goes above and beyond
November 1, 2025
Google Public Storage Cody White
Tanya was awesome! Our company came to load up a customer and she was super helpful and knowledgeable!
October 31, 2025
Google Public Storage Donna Nyiri
October 30, 2025
Google Public Storage Michael Farrell
Can never get in using the APP !!! Tanya was a great source of information and resources. I'm glad I stopped in and spoke with her.
October 23, 2025
Google Public Storage Roddy
Bait and switch pricing practices. Not transparent about costs. Door to get into the building has been broken on busy Saturdays. Don't recommend at all.
October 17, 2025
Google Public Storage Fenghuang Lin
Tanya and Brandon were so fantastic. They made everything easy, showed me where everything was and were incredibly helpful. The facility is clean, safe, and secure.
October 16, 2025
Google Public Storage Browns Moving & Storage
Just finished a job at Public Storage on Castle Shannon Boulevard in Southside Pittsburgh and had to give a shoutout to the manager. Always professional, helpful, and making sure everything runs smoothly. The unit setup is great too because you can drive your truck right in, keeping your items safe from the weather. Highly recommend this location!
October 7, 2025
Google Public Storage M. S
After having a less than pleasant experience with customer service, I had called my location directly to try to get some more help. Tanya called me back and she was AMAZING! She listened and really understood where I was upset and frustrated. She then went above and beyond to help me. We already love the location of this storage facility and the cleanliness but knowing that they care about their customers also makes it that much better!
October 6, 2025
Google Public Storage Bobby Wilson
Thank you thank you thank you Tanya for helping me and tolerating me to figure things out...including helping me find my locker!
October 3, 2025
Google Public Storage Doreen Crawford
The gentleman, Jim, is always very helpful. As are all of the employees I have met. I have and will continue to recommend this location!!
September 30, 2025
Google Public Storage Jordan Jackson
Very clean, help me what I needed when I had some issues and great customer service!
September 24, 2025
Google Public Storage Chris G
Great experience. Customer service was great
September 20, 2025
Google Public Storage Mark Dotson
Great price on space! Service was also excellent. I will never use any other storage facility!
September 20, 2025
Google Public Storage j hicks
Friendly & so helpful. Keeps it clean & fresh. Brandon is just as great as Tanya!!
September 17, 2025
Google Public Storage Ryan Dean
September 5, 2025
Google Public Storage Ralph Piotrowski
Great place to store stuff. Can be a little expensive if you are using it long term.
September 2, 2025
Google Public Storage Krystle Rosenwald
Tanya was great!!!
August 26, 2025
Google Public Storage Julia Kelly
Would rather give zero stars. Price gouging at its finest! From $129 to $190 to now $270 for the same storage unit (mind you I first got this unit Nov 2024, it’s now only August 2025) that’s an absurd increase and I can’t with their greed. Would rather move my items elsewhere!
August 23, 2025
Google Public Storage Peter Lijewski
Great facility, clean and well lit. Tanya is amazing!
August 20, 2025
Google Public Storage Anna Diveglia
So far a great experience. Today we got a call from Tanya (sp?) who said our unit wasn’t locked. We came by and she promptly helped figure out what I was doing wrong to make sure our stuff was safe. Super clean, easy to access. Thank you!
August 19, 2025
Google Public Storage Apryle Horbal
Great experience renting a unit and easy to move in - Tanya was very helpful!
August 19, 2025
Google Public Storage Maureen McDonough
Public Storage has been so great for us! We have had a 10/10 experience, although we are closing out our unit today, I am sure we will be back to rent again when the opportunity presents itself!
August 17, 2025
Google Public Storage Karla Ratliff
I worked with Jessica today , who took the time to get me into my app & to make sure my app was done correct, I appreciate the services from her
July 9, 2025
Google Public Storage Rob Arment
Great rate excellent service!
July 4, 2025
Google Public Storage Daviid Hopper
Boo!!! Ump this place! The facility itself is fine. But they more than dbl the rent after a few months. And the gate code doesn't work after 9PM. That counts for leaving as well. I tried to leave one night at 9:02 and I couldn't get out. The customer service operator yelled at me and told me I needed to call 911. She said she could only control the gate and I told her that was what I needed that I needed her to open the gate so I could get out. She wouldn't help and eventually she hung up on me. It took 6 text chats and 5 phone calls to get a human that understood and he said, oh I can open the gate. I was able to leave at 9:58... Also they have 5 carts and 3 of them are missing tread on the rear right wheel which makes them pull to the right. I wonder why it's the same wheel on all the carts... I digress... Other than the insulting rental increase, the busted carts and being held captive for almost an hour... It's fine.
June 30, 2025
Google Public Storage William Simon
Friendly help, availability for the right price. Facility will immaculate!
June 20, 2025
Google Public Storage Juan Amato
June 11, 2025
Google Public Storage Stevie Leotis
This place is the worst! We've made multiple appointments and tried to get somebody in the office at least five times. Every time we come here to speak with someone in the office, there's no one here. The prices are exorbitant, they double and triple within the year of signing a contract. We're waiting for an appointment right now and no one is here. The garage door is wide open, anyone can come in with lock cutters and empty out personal storage lockers. This place has no security, no one on duty, no one shows up when they're supposed to. It's horrible!
June 2, 2025
Google Public Storage Bethany Rockovich
Kim was wonderful and helpful with all my questions. Great service.
May 30, 2025
Google Public Storage Ysa S
This place was great! Organized, clean and great customer service!
May 27, 2025
Google Public Storage L “Toni” G
May 22, 2025
Google Public Storage Alex Kroll
Large storage facility with ample space and fair prices in a convenient location. We’re happy with our unit here. When we had an issue, Kim at the front desk was extremely helpful and worked diligently to help us. Would definitely recommend and use this facility again.
May 19, 2025
Google Public Storage Stacey Taylor
Kim at the front desk made checking in really smooth! Super friendly, helpful and really appreciated how easy it was to checkin! Really clean, secure, easy access to facility definitely recommend.
May 14, 2025
Google Public Storage James Kraszewski
The rent steadily increases for no reason and no warning. I would not recommend renting here for the long term. I gave one star because the facility is clean.
May 14, 2025
Google Public Storage Charlotte Stover
Great experience. Love this company.
May 3, 2025
Google Public Storage Amy Shay
The care that Kim and the regional manager, Jim, have shown me is above and beyond. They are both good hearted people that have gone out of their way to help me. I can’t say enough good things about the management and Kim. I highly recommend them!
May 1, 2025
Google Public Storage Mike Abraham
It is great there so nice and well kept and convenient the lady Kim at the desk is really nice I have been using this place almost a year and trust them to keep my belongings safe I would recommend using thus facility check for deals online prices may vary.
May 1, 2025
Google Public Storage Grant Barr
Kim at Public Storage is absolutely the best! Professional and always willing to assist a smooth move-in process
May 1, 2025
Google Public Storage Chris Pysola
When I started renting from Beyond Storage, this facility was an absolute class act. Under Public Storage it was an absolute nightmare. -this is supposed to be secure and climate-controlled. The doors were left open during the dead of winter for weeks at a time. -the facility is filthy, dirt and leaves throughout. -staff is difficult to reach, and unhelpful when you do. -and let's not forget the constantly increasing rent. GO ANYWHERE BUT HERE!
April 29, 2025
Google Public Storage Mohammed BEQQI
Thank you Kim for the help.
April 20, 2025
Google Public Storage Jennifer Shuman
Was able to reserve and access the site the same day!
April 20, 2025
Google Public Storage Susan Miller
Jessica is BEYOND helpful. She came from a different location to the location of my unit to help me with an issue. She was so pleasant, responsive and solved my problem patiently.
April 2, 2025
Google Public Storage walter kavalo
Very friendly and professional
April 2, 2025
Google Public Storage Matt Bailey
Kim was awesome and super helpful
April 1, 2025
Google Public Storage Walter Kavalo
March 28, 2025
Google Public Storage Alison Kelly
I rented a unit here and was very pleased with it. The unit itself was immaculately clean, temperature controlled, and right as you drive into the building. Important to note that the “first floor” will be listed as fourth floor. Don’t be confused, it’s actually ground level based on how the building is built into the hill, from what I understand. The most important thing to me what easy access as I was in and out of the unit over a seven month period. It was also easy to vacate the unit considering I didn’t have to use an elevator. Highly recommend this facility.
March 27, 2025
Google Public Storage N Klink
A great three year storage experience with public storage in castle shannon. Kim was helpful and efficient at the main desk. I would would highly recommend this facility.
March 26, 2025
Google Public Storage Jude Brunetti
Kim was excellent!!!! She was so kind and polite!!! And SOOO helpful and calm on a very stressful and chaotic day.
March 20, 2025
Google Public Storage Anna Raffaele
March 13, 2025
Google Public Storage EW parry
Kim was very helpful and pleasant to deal with
March 11, 2025
Google Public Storage Carl Marabello
Kim is very friendly has great customer service skills is very helpful and patience the place is clean and nice also great security.
March 10, 2025
Google Public Storage Rich Nerone
Kim was very attentive.
March 7, 2025
Google Public Storage justyn Smith
Kim was amazing friendly
March 7, 2025
Google Public Storage KaRena Pridgen
Kim was great! Helped us find the right storage space. We got the presidents day sale! Half off!! Cant beat that :) She even came in early to help us out!
March 5, 2025
Google Public Storage Holly Robinson
Another disappointing situation with Public Storage. It’s great that they have made things temp controlled and secure, but I’m so tired of them getting you into a unit. and raising it $100+ over the year. I have been a customer at this facility when it first opened, and was Beyond Storage. Many, many issues with security and temp control, after Public Storage took over, but now I am faced with $100 increase for the year on my one unit, and the timing is perfect, as I just lost a job. Now, I’m going to be put in the stressful situation of moving out to a better storage facility that doesn’t raise the rent 4X per year. As a life long resident of Mt. Lebanon, I will be sure to make them all aware of what they are getting in to when they start that low rate. I did, however, appreciate them helping me when there was absolutely NO SECURITY IN THE BUILDING, and ABSOLUTELY NO TEMP CONTROL. Thank you very much for helping me get compensation for your lack of providing the major standards that we were paying for. Kyle and Jim, you two are awesome, too!!😎 AND NOW, we have another Jim, who has already shown his professionalism and awesomeness!🙌🏻
February 21, 2025
Google Public Storage Taryn Gerz
If you are looking for a storage unit this is a great place. Affordable prices, weather proofing storage, and the customer service is exceptional. Jim is awesome! Handled my move out wonderfully and was an excellent help with any of my questions or needs. I definitely recommend getting a unit here, if I ever need a storage unit again I'll come back here for sure!!
February 9, 2025
Google Public Storage Kurt Liebmann
Laura was an exception help with a very specific query. I have used Public Storage multiple times for multiple durations and needs. Great service and an exemplary establishment!
February 9, 2025
Google Public Storage Tammy Fegley
Laura, was extremely helpful! Great customer service!
January 24, 2025
Google Public Storage Tess Bingham
Kathy and Jim were super helpful and extremely kind! Would 100% recommend!
January 24, 2025
Google Public Storage Jeff Graybill
Great indoor storage. Easy access, clean, and friendly staff. Kathy was very helpful!
January 3, 2025
Google Public Storage Tyler Phenneger
Really friendly and helpful staff. Very accommodating and willing to go the extra step for great customer service. Special thanks to Jessica who was awesome to work with in changing our arrangements.
January 1, 2025
Google Public Storage Just me Here
Don’t even meant to give 1 star. Website is useless, the person you can call ( just one) cant help you gain access. Even though we put right code in -the gate won’t open. No one can come to the place. Save your time and money and better far away from this lousy customer service.
December 20, 2024
Google Public Storage Suzanne Weber
December 19, 2024
Google Public Storage J J
not temperature controlled as advertised, they keep both garage doors open all day
December 19, 2024
Google Public Storage Tabitha Kelly
December 19, 2024
Google Public Storage Karri Boyd
December 19, 2024
Google Public Storage Brian Schenk
Rent 2 units for almost 2 years with no issues, clean environment and respectful staff!
December 10, 2024
Google Public Storage HowtoDoit
No one picks up the call!!
November 19, 2024
Google Public Storage Dan Porzio
October 5, 2024
Google Public Storage Christine
Laura was most helpful and professional and I received the information I needed. Thank you Christine DeLallo
September 25, 2024
Google Public Storage Katie Dudas
So incredibly helpful! Everyone is so nice! Dawny is the best!! Love the space too!
September 4, 2024
Google Public Storage Maura Cusick
Price keeps going up!!! I am now looking for another storage unit since a small space is now costing $208.00 per month! Why am I paying this amount when they are saying they have small ones like mine available for $38.00 per month?😡😡😡
August 23, 2024
Google Public Storage Kenneth Deiss
Very well managed facility with customer oriented employees I would certainly recommend K. Deiss
August 17, 2024
Google Public Storage Kate O'Reilly
Laura gave me great service, and was very helpful!
August 12, 2024
Google Public Storage Alexandra Kavoulakis
July 27, 2024
Google Public Storage Nicholas Amurgis
I’ve been renting a storage space here for a couple of years now. It’s clean, safe, and easy to access. The customer service I received from the manager, Kim, was exceptionally good. She returned my call right away and went above and beyond to help me, all while being kind and courteous. She made all the difference.
July 16, 2024
Google Public Storage Martin Budner
Just as advertised. Climate control, large storage which was very clean. The lock a purchased was located where it was supposed to be. Easy access to facility and moving carts. The price for the area is very reasonable and I believe Public Storage is an excellent company.
July 15, 2024
Google Public Storage John Buffington
Wonderful experience. Dawny and Jim were very helpful. They were concerned about my unit being found opened and call me immediately.
July 6, 2024
Google Public Storage Darlene Buffington
My daughter has been renting a unit here for the past year. It is very clean, easy to access and has ample room for her items. We were able to meet Kyle & Kim today at the Service desk. They were so very helpful-answered all our questions. They noted to us that the lock didn't seem to be in the correct position and made sure that was addressed before we left. Thank you Kim & Kyle. You deserve 5 stars!
June 28, 2024
Google Public Storage Jennifer Lawrence
Awesome service! Kim was great - she took the initiative to assist us and went the extra mile to make our first rental experience a great one. Thank you!
June 28, 2024
Google Public Storage Georgia Nicholas
Always clean
June 20, 2024
Google Public Storage Anne Marie Smith
The paperwork process was very easy and the explanation regarding procedures and hours was great.
May 28, 2024
Google Public Storage Gianna Harms
I will never use another storage facility other than this one ever again!! Donny (the district manager) and Jim were so accommodating to us after a series of unfortunate events. They went out of their way to rectify things including problems the movers were responsible for. Not only did they provide solutions, but they were extremely empathetic to the stress/pains of moving. I’m so thankful to Donny and Jim! Proof that good customer service is still alive and well.
May 19, 2024
Google Public Storage Traci Thrower
Laura was really helpful kind and informative. Made the process super easy for me.
May 10, 2024
Google Public Storage Mark Kollar
Great assistance by Jim! Thanks for making this easy to add a new space.
May 9, 2024
Google Public Storage Anthony M.
Very clean facility with good pricing! Very nice unloading out of the weather. Jim was very helpful and showing me around. I would highly recommend this place for any storage needs
April 22, 2024
Google Public Storage nidal zeidan
April 6, 2024
Google Public Storage Nevin Kelly
Laura was very helpful and made everything a breeze with returning the lock since we already had one.
March 30, 2024
Google Public Storage Flo Deller
February 4, 2024
Google Public Storage Tony Griffith
January 4, 2024
Google Public Storage robert garcia
Staff very friendly and helpful, nice clean environment, wouldn't choose another spot.
December 27, 2023
Google Public Storage M Nedloc
If you need some storage and even at the last-minute this place is a great option. I’m working for a company and needed last minute storage; I’m talking same day ordeal. The phone call took 15 minutes or maybe even less. I researched the closest facility and reached out. Super simple, not the longest wait and the woman on the phone was great with communication and explanation. Everything was squared away very quickly, and I was sent all the information on how to get started and when. The directions were simple, and I had everything done in no time at all. I was in and out. If you need some space, I’m sure they can find a good fit for you for a relatively good price. I believe I’ve gotten one of their smallest storage units, wonderful my needs and a great fix.
December 21, 2023
Google Public Storage Jennifer Wilkes
December 10, 2023
Google Public Storage Don Valentine
10 most part professional for the first few months until I found myself behind in my payment not willing to negotiate with the late fee even though I have something in place with the manager and district manager to make a payment through my church I'm just trying to get the rest of my stuff out of there other than that they're good facility whether or not I don't like them for anything else for security
November 17, 2023
Google Public Storage Joshua Oravetz
Laura was Very informative and helpful
October 24, 2023
Google Public Storage Vanessa Brizzi
I want to add to my review I had another awesome experience here with Russ. He comes in from Cleveland Ohio to work at our location sometimes. Russ is so helpful and really goes above and beyond. Thank you Russ! I had to write a review because I just had the best experience with Taona at Public Storage. We signed up to rent a unit on-line and when we got there we weren’t that pumped up with the units location. I expressed this with Taona and she was beyond attentive to my concern and was willing to figure out a solution that worked for us. She walked around and showed me a handful of units and she wanted to make sure I had a great experience. In addition, she stopped in on her off day to make sure we were good to go! It was really an amazing experience. Taona really went above and beyond and I so appreciate this. Thank you Taona!
October 20, 2023
Google Public Storage Gretchen S
Public Storage is a very clean place. The storage I have was very clean. I've had it for 3 years. You can access your stuff 24/7 as long as you have a code.
September 22, 2023
Google Public Storage Holly Robinson
Both Kyle and Russ are AWESOME! Public Storage is lucky to have them on their team representing the company!
September 20, 2023
Google Public Storage Angelina Upashana Thapa Bagaley
Russ and Kyle took great care of me, listened to my concerns, and helped me find storage on the same floor. Thank you so much, 1000%. You both are awesome. Happy customer.
September 7, 2023
Google Public Storage Amanda Bock
Renee was so helpful! She saw me struggling to carry some rugs and jumped right in to help and even offered me cold water. 5 stars!
August 31, 2023
Google Public Storage C K
I got exactly what I needed thank you!
August 18, 2023
Google Public Storage Akbar Rakhmatov
It was very charming place and people were super nice. Rene you are the best and Dawny help a lot. I think it was one the best place in my storage locations.
August 6, 2023
Google Public Storage maryann Roney
Laura was very patient and kind. She got my paperwork quickly, and she was very friendly.
August 3, 2023
Google Public Storage James McKown
July 22, 2023
Google Public Storage David Carrera
Renee was so helpful for helping me and staying behind while I finished unpacked. She is amazing!!
July 15, 2023
Google Public Storage Chris Pysola
Secure facility, very helpful staff. Able to answer all my inquiries quickly and efficiently. ( Thanks Renee!)
July 15, 2023
Google Public Storage Martin Doherty (AussieBloke6502)
Clean, well lit, facility in excellent condition. 4 floors, 2 elevators, a handicapped-accessible toilet, and two bubblers. Warning: don’t remain even one minute after closing time, it’s not easy to exit if you do!
July 7, 2023
Google Public Storage K H
Very convenient, clean, and excellent customer service.
July 6, 2023
Google Public Storage marco polk (marco polk)
Renee was really helpful and great to deal with!
July 6, 2023
Google Public Storage Lisa Morris
July 1, 2023
Google Public Storage Debbie Edwards
5 stars for Renee's customer service here. Prompt, efficient, friendly, and very customer-focused. Great job.
June 29, 2023
Google Public Storage Alex Fudge
June 23, 2023
Google Public Storage Jon Montcalm
Renee was very helpful!
June 21, 2023
Google Public Storage patricia gallo
My husband had 3 storage units at public storage. When he passed away, I needed print outs of the payments made in 2022 and 2023 for estate and income tax. Renee went above and beyond to help me get the requested money formation. Corporate was not helpful. Public storage is lucky to have this kind employee .
June 17, 2023
Google Public Storage Stephen Goodman
Renee was awesome! She went above and beyond to help me get the best deal possible. I definitely recommend Public Storage!
June 5, 2023
Google Public Storage J4y7even
Good service and Renee was very helpful
May 31, 2023
Google Public Storage Leo Dicesare
Dawny and Renee are fantastic and so very helpful. They are the epiphany of customer service.
May 27, 2023
Google Public Storage Jeremy Molinari
Excellent service, Renee is awesome, got us an amazing rate and was incredibly kind!
May 27, 2023
Google Public Storage John abraham
The people at this property are amazing I have nothing but great things to say about this place! Dawny was amazing she accommodated all my needs and helped me so much ! All I can say is if I had a business I wd be honored having her on my team knowing that I can trust that with her in charge I wd have no concerns
May 27, 2023
Google Public Storage Sharon Burkes
Renee was phenomenal and provided outstanding customer service. Her kindness is why I picked this location. There is one closer to my home but Renee was my deciding factor
May 25, 2023
Google Public Storage Mary Roman
Renee was super helpful helping pick out a perfectly sized unit for our needs !
May 20, 2023
Google Public Storage John Plante
May 20, 2023
Google Public Storage Bob and Dara Raffaele
We visited the facility for the first time today( 5/20/23). Our unit was exactly as advertised. Easy entrance and exit. App is easy to use as well. Very clean. And, the customer service was excellent, Thanks Renee!
May 19, 2023
Google Public Storage Wayno
Russ, the Property Manager was extremely helpful, and made completing the rental agreement easy and seamless. The facility is clean and accessible. The in-person signup was actually quicker than online, with great customer service. Thanks!
May 16, 2023
Google Public Storage Megan Hutchison (Megz)
Son got his 1st storage unit and it was very easy easy access with blue tooth key card
May 10, 2023
Google Public Storage Michael Ruth
I had an issue with a mistake I made and was unable to get out to my unit so I called and spoke to Russ who came up with a solution that saved me a lot of time and major expense.He deserve a huge bonus for his customer service skills thank you Russ
April 30, 2023
Google Public Storage The Henton Family
The perfect storage units! Staff is so friendly and helpful
April 22, 2023
Google Public Storage Jennifer Bennett Brown
April 16, 2023
Google Public Storage L B
Very clean storage units and I love the secure facility. Staff on site are very friendly and extremely helpful!
April 6, 2023
Google Public Storage Dylan
March 31, 2023
Google Public Storage Barbara Waite
Renee at the Castle Shannon storage was super helpful and patient. She stayed over after closing to finish my rental.
March 2, 2023
Google Public Storage Carly Hetherington
Renee was awesome helping me move in and learn my way around, also super easy to upgrade to a bigger unit when I realized I booked one too small! 10/10 would recommend :)
January 23, 2023
Google Public Storage Lee Taylor
January 19, 2023
Google Public Storage Drew Lang
Good place. Indoors. Climate control. Reasonable prices.
October 7, 2022
Google Public Storage Robert Thiebaud
I cannot say enough about the staff here at the castle Shannon location. They were all so helpful and pleasant. It’s hard to find employees with great attitudes and willingness to help. *****
September 26, 2022
Google Public Storage Walter Butler
Taona is amazing. My stay there has been nothing but the best. Highly recommend this facility to friends and family. Found a long term customer whenever im in need of another unit!
September 12, 2022
Google Public Storage Kmbris Bond
Efficient, dependable, and helpful staff who have facilitated our move back to the area. Taona is matter of fact and represents the company well so rules and regulations are upheld for all tenants. Taona is great to work with and I’m grateful for her support and flexibility.
September 12, 2022
Google Public Storage Rob McAlister
Taona has been wonderful from the very beginning! Super helpful and knowledgeable!
September 12, 2022
Google Public Storage Lisa mc
Taona was the absolute best customer service rep I have encountered I. A REALLY long time. She was very patient and concerned about my satisfaction. You are so lucky to have her as an employees!
August 31, 2022
Google Public Storage Natalie Woods
Taona is a Godsend…I came in here very frustrated and she walked me thru it all and eased my mind.
August 23, 2022
Google Public Storage Natasha Jativa
I recently started a small business and needed to rent a storage unit; I called around and visited a few. I made an appointment with public storage and met with Taona. She was delightful and walked me through the need to knows to get a unit that would be the best fit for my needs. I appreciate the time she spent showing me different units while juggling all the other customers.
July 31, 2022
Google Public Storage Matthew Webster
Had a great experience with Taona and Public Storage. Highly recommend. The service and kindness was exceptional.
July 30, 2022
Google Public Storage Adriana Hunter
I had a very good experience with the Manager for Castle Shannon, her name is Taona she drove all the way over on her time to Cedar Ridge location for me to exchange locks because I told her I was leaving town the next day, it’s the simple things that count because I felt like others would have thought that it was simple and didn’t need addressing. Also when I asked her about how to establish my account with payments boy when I tell you she did not hesitate to help me, she didn’t. What a blessing we need more Taona’s in the world today because people lately just isn’t pleasant and they give you mediocre service. Ps. She kept a smile on her face the whole time while talking, who does that anymore. I assumed that she is one of your property managers if not you need to make her on. She’s a keeper. Thanks Taona
June 30, 2022
Google Public Storage lauren smith
My interactions with the store manager -Taona-Have been nothing but positive way helpful and all around beneficial to my very complicated storage needs. From day one when I started working with her, Taon’s made sure I’ve had all the boxes I needed, provided the extra large storage spaces I needed and even stayed late a few times to make sure I could get into my units. This last time she even help me get my dining room table into my SUV because I couldn’t lift it by myself. The store manager really goes over and above and cares about her properties she manages. I’m highly impressed by her work ethic and I would hire her to work for me anytime. She’ goes over and above for public space storage.
June 27, 2022
Google Public Storage Art Diaz
Excellent service from Taona. Looked at 10x5 and 10x7. Very patient during a stressful time. Recommended.
June 27, 2022
Google Public Storage Christina Hollingshead
Great service! Went in to look at a 10x5 unit Taona was able to help with my current unit. I would definitely recommend this place to anyone
June 18, 2022
Google Public Storage Mark Cuevas
Have you ever looked up at the sky and wondered "Is their a perfect sandwich just for me" when browsing online? I have. Looking to Public storage to house my horse headed dreams in a safe, protected box; I was promised that my Oats would be cared for as I nayed in delight. Other Sanwhichless HEATHENS that don't honor the lettuce would lie to me, but after seeing the near Horseheaded insanity level of patientence and waffle loving DEFICATION to the customer, I can proudly say that Public Storage is lucky, no HORSESHOE lucky to have a manager as caring as Taona. Now if only I had some hay...
June 18, 2022
Google Public Storage Sara-Summer Oliphant
I would give zero stars if I could. Our experience with this this facility has been awful. They locked my mom out of her storage space upon the death of my father, despite her producing a death certificate and being listed on the account. They required a notarized paper in addition to the death certificate, which was difficult for her to get as she is currently undergoing treatment for a serious illness. Her window AC units were in the storage space and we could not get them. Even after producing the required paper (which made no sense to begin with since a death certificate is a legal document form the state), we were told there was another 72 hour hold before we could get in there. The temp was in the 90s and we still could not get my mother's AC units. I understand that they are trying to protect customer's property, but it seems to me common sense decisions should be made to put people over policy.
June 17, 2022
Google Public Storage Noah Wolf
Terrible service. Not friendly, helpful, or kind. Plus the access is difficult. Use a different storage company!!
June 9, 2022
Google Public Storage BizzY Montana
June 7, 2022
Google Public Storage TAIJA CATORRA
WOW IM SO HAPPY I HAD A REALLY GREAT EXPERIENCE WITH TAONA @ THE CASTLE SHANNON LOCATION THAT GIRL IS AWESOME HER CUSTOMER SERVICE WAS REALLY GREAT DEFINITELY MADE MY DAY & SHE KNOWS HER BUSINESS
May 23, 2022
Google Public Storage Meg Hunter
Excellent service! Very kind, friendly, and knowledgeable staff.
May 23, 2022
Google Public Storage Michele Hensler
Tonaya, property manager is extremely helpful
May 19, 2022
Google Public Storage Betty Hartung
Heads up to anyone looking for a clean state of the art facility I highly recommend this location don't be fooled like I was when I drove by this facility fir months since I will be moving soon I decided to check it out I was shocked at how many units and how clean and beautiful Taona was super nice and lot of time explaining how everything works I decided on a 10 x 10 unit and we had all the paperwork completed in a short time they offer a great deal on first months rent
May 16, 2022
Google Public Storage Sabrina Trim
When I was at the Cheswick location and Taona helped me from this location on the phone. Great customer service!
May 4, 2022
Google Public Storage travis ratica
The place is well kept and easy to get to. Taona was great. Had a few questions she needed to look into, called me back promptly with updates. Everyone who worked there were always helpful. Units were nice and clean. Just moved out and they were quick to coordinate my refund since I paid a year in advance. If I needed storage in the future, would def use them again.
May 1, 2022
Google Public Storage Elizabeth Wells
Taona has been so helpful throughout it this experience. Fast and amazing service, can’t thank you all enough. Definitely recommend renting here.
April 27, 2022
Google Public Storage Mary Anne Sawczak
I had a great experience working with Taona. She was very helpful and knowledgeable anout the units. I would recommend this storage facility to anyone. Very clean and also offers public restrooms
April 8, 2022
Google Public Storage Shila “ScotianChick” MacNichol
The lead staffer here, Tyona(sorry if I spelled it wrong)..is amazingly friendly. The place itself is very clean and well maintained. It is climate controlled and secure
April 3, 2022
Google Public Storage Doug Crates
Great place for storage. Clean and accessible. Taona the manager is awesome! Helpful and efficient. All in all, a great moving experience! I highly recommend this business!
April 3, 2022
Google Public Storage Meagan O'Toole
Thank you Taona!
April 3, 2022
Google Public Storage Tattyanne Zerbini
Taona was a pleasure to work with! She helped me so much she was very helpful and kind! I would recommend. This location to anyone looking for great hospitality and a storage unit that actually cares! ⭐️⭐️⭐️⭐️⭐️
March 20, 2022
Google Public Storage Diane Radwan
Taona went above and beyond for me. I've had such a great experience storing with them. Always so polite and positive would highly recommend this storage place to my friends and family!
March 20, 2022
Google Public Storage John G Radzilowicz
Manager on duty in Castle Shannon - Mia - was amazing! We had a few logistical issues and she got us squared away quickly! Thank you so much Mia! Location is new, clean, and both secure and easy to use. Be aware that all loading and unloading happens on the ground floor. To reach units not on the ground floor, you will need to use their elevators and trolleys. All in all, a very positive experience.
March 6, 2022
Google Public Storage Allison H Bender
Taona was awesome! She let me know that she saw me and that she'd be able to take care of me when she was done with the clients ahead of me, and I saw her down on the floor where my locker was and she made sure I knew where to find it. I really like their helpfulness.
March 6, 2022
Google Public Storage Ronald Gault
Taona was wonderful to deal with, need more like her. She should be a trainer for others, great customer service. Ron G
March 5, 2022
Google Public Storage Chante Little
Taona was amazing work. Very fast and efficient
February 23, 2022
Google Public Storage GEHRINGER THOMAS
Very nice, very pleasant, very helpful
February 20, 2022
Google Public Storage Jody Carr
February 14, 2022
Google Public Storage Mary Dytko
Well so far so good 👍 went to facility to see the site and was met by Jessie who was very helpful , explained how things ran and showed me storage space. Everything was looking ship shape, we will see what the future brings. This company is very fortunate to have Jessie working for them. Thank you again for your help Jessie.
February 3, 2022
Google Public Storage LAK
Easy to use this storage unit. I have the app with the door control into the building, which gives it security and ease. The facility is clean and well layed out. The elevators are central and large, so it is easy to pull in and unload. There are flat bead carts there for use (at no charge). The office never seems to be staffed as it has been a problem each time I go. But besides that, it is easy to rent online and pay, then have my own lock (Public Storage charges $20 for a lock). I prefer digital locks, but P.S. gave a keyed lock. The 5x5 unit is very small and I have to upgrade . I don't think the 5x5 has the depth of five feet and is impeded by a beam. I suggest inspecting the unit before renting because now I need to get a larger unit. FOLLOW UP I went back and the property manager was there for me to get a larger unit and was very helpful in showing me alternatives. She did a great job. Thank you
February 1, 2022
Google Public Storage Carol Spicuzza
Very nice employee very knowledgeable and friendly
January 23, 2022
Google Public Storage Seth Beckerman
Taona was pleasant, efficient, and most helpful in getting me set up with a storage space.
January 21, 2022
Google Public Storage Sharon Householder
Taona was very helpful in getting me set up with a unit. Had a problem with the app and she went the extra mile to help get it working. Great service!
January 19, 2022
Google Public Storage Laura Hunter
Taona went above and beyond all expectations of our rental experience. She was professional, courteous, and amazingly helpful. Taona has always been available to return calls, troubleshoot and provide outstanding customer service. Based on her, I would highly recommend Publi c Service, 5 stars!