I got great service from Carter who was able to help me out with my space. Great customer service.
Noel is a great manager she’s so helpful and kind
What a very nice experience! Thanks to Carter, who greeted my wife and I with a smile! He took the time to explain everything about a lease and made us feel at ease to then secure the unit on the spot! Nice to have that service and look forward to seeing him with a smile!
After an awesome tour and experience with a very friendly and polite employee,Carter, we felt extremely comfortable signing for a unit on the spot. He was very knowledgeable and answered any questions we had. Thank you for your help and time.
Carter has been very polite and a huge help with helping me create an account for my unit.
Carter was very professional and helpful took his time made my appt nice
Clear and respectful. Very nice individual.
Carter is the best.
For a person like me I can say I love it here. This storage facility is by far one of the best ones I’ve been to. The units are clean and very spacious. That for me is saying a lot because I moved to many different places and I’ve never had great service like I did here. The staff are great, very friendly and helpful. Especially Carter that works there, he’s the best. Carter makes sure all your needs are met and makes sure the facility is tidy and neat when you arrive.
I have to say this is the best storage facility have used by far.
Very glad I picked this storage facility! My unit was clean as well as the rest of the property.
Excellent Service will recommend to all my friends… Thanks for everything..
The young man at the front desk was extremely helpful and knowledgeable and made the rental experience very easy. I think his name was Pete thank you Pete
Carter is amazing! Truly an executional manager at this location. He accommodates and explains everything so thoroughly. Thank you for everything!
Carter was extremely helpful. He was very attentive to making sure he went over all the information I needed to know, and showed me to my unit. I highly recommend renting and Go see Carter. He is Awesome!!
Peter helped me a bunch and explained every thing well. LOved the experience.
Carter Peter and Christian helped me find the perfect unit!
Thanks to Dontee, the service was fast and great ! He was quick and thorough & made sure we were able to find a storage fit for our belongings ! place is clean and secured!
Christian took plenty of time to show us the difference in the sizes of storage lockers. He was very very pleasant to work with
Noel was so good with helping me get the right size unit for storage. She was kind and patient with me. She gave me all the info I needed without me asking. Great Service!
A great clean fully accessible storage place
Noel was exceptionally helpful in getting me set up!
Noel was amazing, she went above and beyond helping me to day, thank you for your patience, she deserves a raise, I highly recommend!
Noel was very patient professional i loved everything about her she deserves 10 stars very pleasant young lady
Noel at Public Storage in Clifton Heights Pa was awesome in helping me out today. She was very knowledgeable, kind and thoughtful. I appreciate her help.
This has been a trying year for me , and a lot has changed in my life . I want highly Commend Carter , he was so great to me, he helped find a solution for me , against all odds. He is truly a great worker and person . I appreciate all his help. If I ever need storage solutions or if I know somebody who looking for storage solutions, I would recommend this facility not because of public storage but because of Carter , as long as he’s working there I will always recommend this location. I give it a 10 stars because of him . THANK YOU CARTER !!!
Noel was wonderful, she was able to get my rent lowered for me, she is very sweet and kind, she deserves a raise! Your the best!
Noel was awesome, thank you for helping me and my wife! My wife yelled at her and she still stood patient and sweet, thank you!
Noel was very patient and sweet, thank you for helping me and sorry for yelling, you were great!
Noel was speedy and efficient with her service!
Thanks Peter for the wonderful customer service
Peter was a tremendous help!
Peter was extremely helpful.
Carter and Noel are very helpful and professional. Thank you for all the help.
Carter and Noel was very helpful and assisted with all my needs
Noel was awesome! She got my rent lowered on both of my units, thank you for your help! I highly recommend!
Noel Vasile was super sweet and extra helpful!
Show all the details about the storage unit and how to navigate the public service storage mobile application! She just have a great people personality and super helpfull! Highly recommend her your storage question and inquire
Noel was so helpful! She knows everything. She answered every question and did what I needed. .
With a positive attitude everything was made simple
Noel she’s awesome always helps me !!
Noel was excellent help me with everything I need thank you
Noel is absolutely amazing, thank you for getting my rent lowered. You’re the best, I highly recommend!
Noel is absolutely amazing, thank you for your help, I highly recommend!
Carter was helpful and knowledgeable. Learned something new about public storage.
Carter,Don and Jay were very helpful to me today very courteous and professional
All the guys were super helpful!! Pete, Don, Carter and etc!
Great Customer Service and always helpful in addressing concerns!!!
NOEL gave me a wonderful help today. Thank you so much!
I am very pleased with the services i received from Carlton and Peter from this Public Storage location. From my initial phone call inquiring about their services, Carlton provided excellent customer services. The day of my reservation, I was meet with a friendly and welcoming greet. Carlton showed great concern for my needs of storage and helped me make the best decisions. During my walkthrough, Carlton and Peter were patience, friendly, and helpful.
Having excellent customer services skills, interpersonal skills, listening and professionalism is what i experienced from their services and the storage was CLEAN!!!!
Noel was super helpful and very patient would recommend coming to her anytime
Noel provided me with excellent service. Thank you for asking the big and small questions and offering additional support. We educators like confirmability and compassion!
I am a senior citizen and just did a major move from NY to Philadelphia. The first person I contacted via telephone at Public Storage in Clifton Heights was Noelle. I was quite overwhelmed with this move and Noelle patiently answered all of my questions and concerns. When I arrived to meet my movers Noelle was there to meet me and show me my storage units. To put it simply, she is wonderful! Noelle went above and beyond with everything. Her customer service skills are the very best I’ve ever seen. She is a great asset to your company! Noelle is my go to person at Public Storage! She deserves a raise as well as whatever other accreditation you have for outstanding customer service.
Noel I really really appreciated your support you were very helpful and I had great sucesss thank you until the next time you are greatly appreciated
Noel was an absolute help getting me set up and showing me to my unit. Made it a very quick and easy process!
Noel was great! She helped me find the proper storage for me. I'd recommend using their facility if you're looking to store your belongings.
Noel was amazing. We were clueless on storage rentals and she explained everything throughly and gave us a personal tour of the units. We found what we needed thanks to her knowledge. She was very pleasant and had a great attitude/personality
Carter is the reason I came back to Public Storage while shopping for a unit.
He answered all my questions and showed me the unit I asked for when he could’ve told me to come back when I was ready.
Yeah I just wanted to share my experience at this particular public storage in Clifton heights PA I've been having a lot of trouble with my accounts and they express that they don't take cash they need a physical card and despite all the trouble I was having the young man named Carter was able to simultaneously train a young lady and also show me what to do to get around the problems that I was facing and also finished the reservation which I had started this morning and all in all it was the most excellent customer service I've ever had I think everyone should visited the storage spot and having a great experience like I had asked for Carter...
Noel was wonderful, I would recommend others immediately, she was very helpful!
Noel gave me excellent service without a doubt! She knows what she's doing, give her a raise! I am a very satisfied customer!
Liz was very knowledgeable Professional and a joy to talk to 👍
Noel did a wonderful job, she is very friendly!
Noel she's very nice and helpful incompleted my day may God continue the blessing.
Noel was a pleasure she was very nice and took her time with me.. service was excellent! Thank you!
Noel and Barbara was very helpful and honest. Very Respectful
Noel … nice great service very understand. Deserves a raise
Noel and Darrius gave me excellent service, thank you for being so kind and patient!
Noel was polite, respectful and very helpful 👍
Noel and Darrius are great people, they gave me great service today, thanks so much!
Noel is very nice and professional person
Had a great experience with Noel! She was super nice and quick getting things done. They also had the best prices in the area!
I had the opportunity to meet one of the best storage property managers this company has to offer. Miss Barbara is literally a sweet heart ,this young lady is very thorough at helping all her customers no matter who you are . She has demonstrated what it really takes to be a manager. This is our first time renting a storage and I’ve never felt more assured knowing my belongings are being kept safe . Thank you so much again Barbara .♥️
Barbara was great a real gem she got my rent reduced I've been with public storage since 2020 she is a real delight
Noel She was very professional very knowledgeable.If I could give her more stars I will
Barbara was very lovely and knowledgeable
Noel very very nice courstey and pleasant ,help ful.
Noel and Barbara was awesome! They both exemplified excellence customer service skills! I came into the office frustrated and confused about rental rates increasing. When I left I felt relieved and understood better of how things work! These 2 need to work together all the time! Great team! They need raises!!!!
Noel is a wonderful property manager. She was absolutely amazing in helping me resolve my concerns.
Noel...informative...very nice...and she smiles and friendly.
Noel is the best! She got my rent decreased for 6 months! Thank you so much Noel! Please ask for her when you come in I highly recommended!
Noel is Kindest person ever. Super helpful. Helped me get my first unit and upgraded me. Give this lady a raise please.
Noel the front desk person is awesome always vey helpful and made the movein really easy
She was very helpful even with ine of the elevators out and the overhead doors going down
If she wasnt there there would be alot of unhappy campers
Noel helped me today and the service was great. I was able to get transferred to a bigger unit at a quick pace. Not only was the service fast but she was very polite and informative. I would recommend Public Service based off her service alone. Keep up the good work.
Barbara was very helpful and kind. Also knowledgeable.
Noel was really amazing and helped greatly on both 1st visit with enquiries and second with looking @ spaces and choosing what was perfect for me..Really appreciate 👌
Stephanie was great help! I was able to receive a unit without hesitation, and answered all question with speed. I highly recommend coming to this location she is Great help!
Noel is absolutely fantastic, very quick and super professional, handled my request in less than 5 minutes, and she is cute ☺️ bonus stats (6th one 🥹)
her co worker Barbara is very professional also, she was on the phone handling a customer like a champ. Great location, highly knowledgeable!
Easy and Carter was fantastic!
The staff was super friendly and helpful and the property was cleaned pretty impressive will definitely recommend Carter was amazing and patient and definitely made my experience smooth and easy
Had a great experience Carter and Barbara very easy to get my storage unit very respectful and humble
Kenyatta help me get into my property storage today because I couldn't find my information to get into my storage unit.
He was very helpful and kind. Thanks
Carter was a very nice person he helped a lot
Carter was great and found a perfect spot for me!!! Yaaaày😊
Great friendly people good rates
Mr. Carter was very helpful with setting us up with our storage unit and getting us settled in. Very professional and mindful of his customers. Truly a fast and easy experience!
The service at this location is top notch!!
Noel is a great employee at this location. She is extremely friendly and helpful ever time I run into her. I explained to her I was having a financial hardship and it was difficult paying my locker fee every month. She checked the system for me and was able to get my rent decreased. I was so appreciative that she tjought to help me out in my situation. I'm very grateful and I will let my family and friends know to come her if the ever need storage units. Thank you again Noel.. you're the best!!
Clifton heights location is clean and please ask for Noel when u arrive. I’m easily frustrated with this type stuff , but Noel made the entire process soooo smooth and clear, as well as being kind and caring. If the bosses ! Are listening , NOEL NEEDS A RAISE
Ms Noel was a very nice and helpful!
Noel was very helpful and give me great service
This team was amazing! I can’t believe how thoroughly they explained everything. The manager, Carter was very friendly and helpful during the service. The team members, Noel, Latif, and Barbara were simply amazing! The professionalism and kindness were top tier.
Was give a tour to check the sizes of the units and was happy with the space. The woman we had was very friendly and informative and patient with the registration process. I forgot her name but she Nola, Lola please forgive me. She was great! Thanks for making this a flawless transaction.
Ms Noel was very nice &professional &she really good @what she does I would recommend her too everybody I knw who need a rental space ******
Noel was excellent in assisting me today. Would recommend to anyone. Such a pleasant human
Noel is A Pleasant & Wonderful Property Manager.She Is Very Helpful .If You Should Need Assistance I Would Recommend Noel....
Noel is a very nice and kind person, everytime I come in shes always so helpful! I highly recommend!
Sis Noel , Was very courteous And Helped Me out a whole lot .
Everyone deserves a raise.
Carter was very helpful and amazing ! 10/10 definitely recommend!
Carter was amazing and more than helpful with helping me rent my unit since i couldn’t do it online! thank you!!!
This place is exactly what we needed. Staff was helpful and friendly!
Carter and Rebecca were great! They assisted with all my needs. I highly recommend!
Noel did an awesome job with everything an was very patient an pleasant throughout my aunts booking ......also she is very knowledgeable about her profession!!!!!
Noel is a great customer service. She made me comfortable and trust this company for my storages. Thank you again for your help ❤️
Today I came into this establishment and Kenyatta was beyond helpful and very nice he explained and was very patient with me today and I’m truly appreciative of that…. He gave me very insightful information and answered all my questions that I had for him and very polite so thank you for him
Noel was very helpful and professional. I highly recommend
I come into the facility earlier today to get some information on a few units and there availability and prices and sizes I talked with one of there lot managers noel Vasile she was very polite and knowledgeable amazing customer service was able to give me the information in a very timely manor highly recommended
She was outstanding the first one to understand my disability & Adjust the situation so we could Communicate
I could not be happier with my experience, at public storage in Clifton Heights The units are clean, Multiple Flatbeds for loading and unloading, and the staff is kind and considerate. I’ve rented there for over a year with no issues . Due to unfortunate circumstances I had to leave my unit Carter And Brendan were Helpful and accommodating while i retrieved my things. I recommend this Storage Facility to anyone, and once again, thank you Brendan and Carter For your help.
Carter was great! Helped us find a nice unit and guided us through everything. I highly recommend! Ask for Carter!
Liz assisted me today with storage rental. She was very pleasant and assisted me to make sure I was doing everything correctly.
Liz assisted today and answered all of my questions and concerns and was clearly knowledgeable about the units and conditions. She was very pleasant to work with.
My service rep was very knowledgeable, polite, and uplifting.
Awesome service. Carter was excellent help.
Nice folks, clean place, well-run.
Carter was very helpful and informative. Carter went the extra mile and provided wonder service assisting with the move in of our items. We highly recommend!
UPDATE: I no longer needed my unit and was in the process of closing out my account. Kenyatta was covering a shift at the Clifton Heights location. He provided great service, assisting me through the finalization and close out of my account.
I had a pleasant experience at this storage facility and would recommend it.
Facility is kept very clean and secure. I have witnessed employees, specifically Brandon, making rounds throughout the facility. Various sized spaces are offered at this safe location. Management of your account is easy and seem less through the website. Reminder emails are sent out to ensure timely payment for space.
I rented a unit for the first time so I wasn’t too familiar with room sizes and how many/type of items a unit could hold. The manager on duty was Cindy and she was great helping me choose the perfect unit for the items i needed stored. I’m glad i chose this location, the facility is clean and the customer service was excellent. Thank you for help today Cindy!
Today was a great experience to meet Lana. She was the best an help me with my situation. As of today I will leave my belongings in the unit. The staff that was there was the worst. Rodent I tested and they didn't care 1 thing about. Again very grateful for the help I received today. Thanks again Lana & Chris
Nice and friendly staff. Nakisha helped me a lot in making a decision. Others will be referred to this location, good job.
Lizzie was a great help! Helped my mom out with getting her balance down. Customer service is immaculate!
Customer Service is great! My belongings are always safe and secure when i check on them. I love it here! Worked with Lizzie on getting my balance down. She was so nice and knowledgeable. Recommending this facility to everyone in my family!
Lizzie’s exceptional service and helpful attitude made storing items a breeze.
I made a mistake and started the contract with the wrong size and the front desk was super helpful with fixing my mistake! Nikisha is super helpful and a saint!
The front desk is always helpful and the rates are great. Make sure you look for the PROMO BEFORE YOU START YOUR CONTRACT!
Super Helpful! Great customer service! Great Rates!
I experienced beyond extraordinary customer service from Nikisha at Public Storage in Clifton Heights.
ITS has been a pleasure dealing with Nikisha, Liz and Brandon! Thsy have made this experience once in a lifetime!
Had a great experience at this location the gentleman was very thorough and accommodating & nice.
Nikisha did an amazing job. I would recommend this facility.
Great service. Nikisha was a big help Very patient, walk me through the process step-by-step will recommend this location.
Moving day was a stressful day . The only part that was easy was the experience we had getting our stuff unloaded and into the storage unit . The facility was clean and spacious plus provided excellent customer service. Shout out to Lizz for helping us use the keypad , getting the entire moving truck inside out of the rain, ushering us to our unit and being on hand to answer all our many questions with a smile . Thank you
Nikisha was awesome and made moving in a breeze.
Thanks Ms. Nikisha if it was not for you and being patient with my mom I think she would have lost it. I definitely would recommend a lot of people to you.
I experienced beyond extraordinary customer service from Nikisha at Public Storage in Clifton Heights. She went above and beyond to make my move in go seamlessly. I greatly appreciate her.
Brandon is very helpful & professional
Lizz is the best. Awesome customer service
Very Very polite and courteous would recommend to everyone employees very very respectful polite especially Brandon Allen always polite 🙂
I would like to give a shout out to Lizz at the Clifton heights location. She was pleasant, walked me through transferring to a bigger unit. Lizz went above and beyond to help me, she delayed her lunch break to assist me.
The hours of operation provided me with leverage for transport most definite a1 property and service. Thanks
Thanks nikisha your the best.
Lizz did a great job with us. Greeted us with a smile and was very informative. KEEP HER HERE! her hairwas also on fleek - COME ON AFRO
Brandon and staff provided prompt quality service , facility is spacious and clean. Happy with storage size selected today needed for immediate home items.
Never bought a storage unit before but Lizz was so helpful and kind! I don’t know what I would’ve done without her help! She helped me find a good space for what I needed and was so patient with me and answered all of my questions.
The customer service is excellent at this store. Always available and helpful extremely acknowledge also present at all times. Thank you
I love that fact that Nikisha had a good spirit when i walked thru the door. Right then an there i knew i was going to like it here. I think I’m going to love it here.
Nikisha was awesome. I was going thru a mid life crisis about moving. An nikisha knew exactly what I needed once I told her my situation. She was the only one there maintaining the property. Everything was so clean and neat. I loved how she kept it together when customers was upset about the drive up doors. I was to, but they will get it fix eventually I hope lol. Thanks nikisha I would definitely recommend my friends to public storage.
thank you to Lizz for all the help! very helpful and answered all my questions, also informative on renting and future rentals.
Lizz was patient and calm during a very busy rental process and day. Thank you!
Nikisha gave us an excellent example of customer service done right. She was polite, informative and obviously enjoys her job and meeting people. I've never used this service before and she made the rental process very clear.
Lizz is awesome. She’s very professional, informative, and amicable. She thoroughly explained every policy and procedure. She also answered every question to the best of her ability. Thank you Lizz!
Lizz was very professional and informative. I am highly pleased with the services I received.
Employees well verse, they were good at what they did. I will recommend them to my friends.
Hi my name is Evelyn Avril I rent a locker storage room for one of your busines the one in Clifton heights and there was a young man that worked there his name is Brandon he was so pleasant and had very good customer skills i was about to go to another storage office but the way he speak and explain everything to me I had no choice but to put my things in this storage I will give him 10 + 10 for good customer service people like that you need in your business 👍👍👍👍👍👍👍👍👍👍
Nikisha’s service is all that! She was by herself dealing with a multitude of task. Very proficient! Thanks Ki!!!!
Brandon was extremely helpful. He reserved our unit in short notice and we will be customers for life. Thank you very much Public Storage!
I choose this place to store furniture just I bought.Good customer service.They have different storage rooms that we can choose upon our needs Thank you Public Storage
Holly was wonderful and very helpful. A+
Nikisha at the Clifton Heights location was every nice and friendly!
Nikisha is very efficient, knowledgeable with her policies and how to handle difficult situations. I needed help with finding a space she gave me the best rates for what I needed I was very happy with the outcome. I would highly recommend her for a higher position in the company
Great customer service!!!
The ladies at pubpic storage were extremley helpful i give them an A++++
The ladies at this site was nothing but professional and polite I will recommend public storage to anyone who need storage
Holly was so helpful. She does a great job. The prices just got to be too expensive. But the people that work there are really nice.
Is this place is very good because you pull your truck in and you load it up or offload it and you are out of the heat but the only downfall is if there are too many people you cannot fit in there but overall it's a decent place
So let's change this review from 4 to 5 stars. Dealt with Brandon (I hope I got his name right, I suck at names) on Friday the 14th 2022. I signed up for a unit for myself and he was super helpful and polite. After we moved in we found a unit closer to where I needed to be (taking some stuff out of an overflowing locker into my own) qnd decided to see of he was willing to help me move units. Went upstairs thinking the worst except he eagerly swapped me over with zero issues and none of the "dude seriously I don't feel like it attitude" super super helpful. Move employees should be like him. 👍 A+++++ all around. Thanks
Outstanding Customer Service!!!
Secure, clean & dry facility, staff was friendly & professional.
Great service from Brandon and Nikisha and Holly always been helpful and resourceful !
I was nervous about placing my valuables in a storage unit after hearing so many horror stories. I did my research and came across public storage in Clifton. I was greeted by Brandon, the manager and expressed all of my concerns. He was extremely knowledgeable and patient with my list of questions. Brandon gave me a tour of the storage units which were surprisingly to my standard of immaculate. The process was easy and I feel confident about the security of my possessions. Quality of customer service has definitely declined over the years and I appreciate the staff providing a positive experience for me. I will be referring my friends and family to this location from now on!
I have been to many different public storages facilities and this one is by far the best because of the amazing helpfulness and customer service rep Brandon. He was kind and was able to answered all my questions.
Safe, secure and out of the elements
Excellent management and super duper place to store things. Easy and clean and spacious. Golden.
The ladies who registered me were very helpful and professional. Definitely an enjoyable experience
Nice space and great location
Brandon is a SUPER MANAGER🏆. He understands and expresses all the policies and procedures well. His patience, problem resolution ability and respectfulness are exemplary!!! A true gem who created a seamless rental experience @Public Storage for my sister and I 💯
I think this place and the manager is awesome. The facility is clean and well lite. The manager is friendly and professional as well as being knowledgeable of the process and facility. The storage spaces are also clean, safe spacious (depending on the unit rented). I moved from a storage facility that I had to use the Buddy system because it was not well lit or clean. Thank you to the staff of Public Storage Clifton Heights. Great Job keep up the great work.
This Public Storage is seriously awesome! The PM is fantastic, she’s very friendly, very helpful and overall showed excellent customer service! Highly recommend!! Very satisfied customer!!