Public Storage Self-Storage Units at 4780 Liberty Road South, Salem, OR

I haven't moved in yet but was pleased with the service picking a unit out and renting it

Kelsey was super helpful and polite. She was knowledgeable and professional. This facility has new security cameras and anti theft measures in place. I feel that my RV is safe and secure in this facility!

Kelsey was a great help she walked me to the unit and I was in and out very fast and ready to go!

Kelsey was great! Answered all of my questions.

Kelsey is fabulous and very professional, very knowledgeable

Correction… was… Super awesome! I rented a unit online a few days in advance. Once I arrived I immediately realized I needed a bigger unit. I walked up front and with no issues at all I was moved to a bigger unit. They even walked me to the units before hand so I could see how big of a unit I needed. Couldn’t have been easier and more pleasant experience! Lowered my writing as they raised my rent after being there only four months… a lot!! I had a word with them and they lowered the amount they raised the rent but still feels like the amount they are asking is way to much! The initial increase was beyond belief! I will be keeping my unit despite the increase because they actually made an effort in customer service (which is not common these days) and the place is well ran.

Quick and easy rental agreement. Thanks Kelsey!

Kelsey was an absolute delight having her help me, got my payment methods squared away without any delay

Kelsey has done an excellent job getting me set up with a storage! What wonderful customer service. Happy 😁 customer.

Kelsey was amazing and thorough. Took the time to explain everything. Walked us to our unit and showed us what we needed to know. Highly recommend 👌

I want to say thank you to Kelsey, who help me so quickly , answered all of my questions and was the sweetest person in customer service that I’ve met in a long time. I’m so glad to be moving into a facility that is reputable, and trust worthy. Thanks again, Kelsey I appreciate you.

Kelsey is incredible. She helped us back in our RV when I had no gas left. She is phenomenal and I would highly recommend this location off Liberty. So many good things to say about her. Happy people we are!!

From the beginning of the process and all throughout I was assisted above and beyond by Kelsey. She walked me through the reservation process and made sure I fully understood what I needed to do. And when I forgot and missed a unit she would find me another and call me. Can't say enough positive things regarding her performance as a public storage manager.

The prices are fair and the facility is impressively clean. The folks who run this business truly care and it shows. Kelsey is especially amazing. She's patient and genuinely kind. I'm glad to have found this Public Storage!

Clean,safe,great customer service!

Kelsey was a joy and frankly it was a privilege having her assistance, deserves a raise for sure

Great people. Willing to help in all ways I ask them to. Jen, Eric&Kelsey are awesome.

Bought a boat yesterday and needed a place for it Kelsey the liberty st site manager was super friendly and very helpful in getting me in and out fast. She does a great job!

You Never Get A Second Chance To Make A Good First Impression". This is exactly what I found to be true about Public Storage at this particular location. Kelsey delivers EXCEPTIONAL CUSTOMER SERVICE from start to finish! I will definitely be a return customer here if I should ever need their services again. The District Manager is PRETTY AWESOME too! Public Storage: Are you aware of the JEWELS you have working for you?

Kelsey at Public Storage on liberty Rd in Salem Oregon is amazing. I needed to rent a unit quickly and she was able to help me out. She was very patient and very informative. I then had to turn around and cancel the unit and she again was very professional and kind helping me. I would highly recommend Public Storage for any storage needs. Thank you, Miriam M

Very helpful with finding a last minute storage unit, great friendly service.

The manager helped me out big time! She went out of her way. Very professional and courteous. Thank you again.

Kelsey is fantastic to work with! She is friendly and has great customer service! I would definitely refer this storage units to friends and family!

The manager was very personable and helpful.storage unit was in fair condition and conviently accessible.

I had a really great experience. Kelsey, the manager at the site, was extremely helpful in assisting me with my choice of storage unit, securing it for my rental, getting me quickly into the unit so I can start using it, and taking care of any outstanding details. In general, the staff at the site, including Dale, were very friendly and helpful. I really like the facilities at the site and the choice they offer for types of storage units. I highly recommend Public Storage and this site.

VERY helpful staff especially Kelsey, she was amazing and went above and beyond helping me today. definitely recommend this site for storage.

Customer service at the office they are wonderful also fun to talk to. Their knowledgeable of their job they give me respect also.

The place is clean and appears to be secure. But they just keep raising the rent in rent I am looking for another place.

Clean, secure facility and great staff.

Having always paid my months bill while using Public storage multiple different times throughout the years w/ varies size units including one or two parking spots on occasion; Yet they're extremely strick when it comes to how often you're allowed to access your stuff. They don't clean the property to well or do much landscaping etc. The place is run down nowadays. I never even knew some units included..timed lights. (Never once ever worked.) There onsite "manager" always seems to be "taking a break or on lunch..even running late a time or two when it comes to their return time?" (Not professional just my opinion.) They don't or won't prorate or adjust your bill according if you do decide to switch units or for my case moved out early..once they have your money it's theirs. Simply stated glad to have moved on. They're much better options elsewhere.

Local staff are amazing, but avoid the corporate call center at all costs- they are uninformed and horrible to deal with. The onsite staff, are knowledgeable, helpful, and friendly! We have had a unit here for a few years with no issues at all. No rodents, insects, or moisture issues and everything has always been very clean and secure!

Great storage facility and very convenient location! Secure, clean units and the lady in the office, Kelsey was very kind and helpful to get me a unit the same day as I called. Fair price for a larger 10 x 15 ft unit. Much appreciated and highly recommend!

Kelsey and crew run a great storage facility. Friendly and helpful. Have had units for over a year on two occasions and would not hesitate to sign up again should the need arise. Excellent experiences.

Public Storage on Liberty road South is an excellent place. Very clean and tidy office. The staff, Kelsey, was very friendly and efficient. I would recommend this storage facility to anyone.

Always super nice staff and needed to upgrade the size of my storage unit and the guy was awesome even after dealing with a full blown "karen" who was the customer ahead of me.

I feel like every time I go to my storage. The workers are outside smoking cigarettes. I understand being able to smoke one every break. Which is what 15 minutes every two hours? But no. The workers, especially the male, is always outside smoking. If I need help inside. They have to put out a cigarette just to help me. Let alone the nasty smell that follows them inside. They can do much better about Their smoking policy at work. They might actually get more stuff done instead of killing their bodies!! The male is also very rude if you interrupt a smoke break. Don't do it!

Kelsey helped us find the perfect unit size for our belongings. She was friendly and professional. The storage units were clean and well maintained.

The site was clean, well-maintained, and protected by a security gate and cameras. The service from Kelsey was prompt, professional, and courteous. Procedures and pricing were explained in a clear and understandable way. The unit was clean and dry. It included a small overhead storage area, which I thought was convenient.

I am very impressed with the staff here at this facility. Kelsey and Dale. Kelsey was extremely helpful in our getting a space at the facility during a severe cold snap with massive damage to huge trees that damaged her own living space. Kelsey stayed positive and professional even though she was having to deal with broken windows and freezing conditions in her home.

Its a place to keep my stuff

Great storage facility!! Kelsey was very helpful and I would recommend her and this place for all your storage needs!! Fast forward 5 years later and I need another storage unit. First place I went was public storage. They are still a fantastic place for all your storage needs. I will never store anywhere else.

It's a clean facility, the people that work in the office are very friendly. It seems to be very secure. Plenty of security cameras. You have to have a code to enter and exit. I would recommend it to anyone.

On my first visit, Kelsey jumped at the opportunity to walk me to my unit, verify the lock worked properly, and proactively changed a light bulb before I moved anything in. She went above and beyond by giving me suggestions around town since we recently relocated here. She is happy to help in any way.

Kelsey and Dale were both super friendly and very helpful. We ran into an issue where I couldn't access my reserved unit but both of them worked to make sure I got what I was looking for in a fast manner. I appreciate the extra effort and personal touch, thank you for making our move a little less stressful!

Kelsey is so positive and leads a great team (Susie & Stephanie). They are so helpful and patient. It was a pleasure working with them.

This a great place!! The office gals Susie and Kelsey are wonderful. They really helped me through their process and have been so good with follow up questions and assisting with whatever I have needed. It is in a good location, not far off of the I-5 freeway and close to grocery stores and gas stations. I would absolutely recommend them!

Kelsey is the reason I'm a repeat customer of Public Storage for both my personal and business needs. Friendly, super helpful, and patient!!! Every encounter leaves me wondering why other businesses can't have people like Kelsey working for them. Simply the best!

The most helpful most professional business and staff. They were everything I needed when I needed it and helped me along the way and the timing of everything was absolutely perfect. Only One unit was available and it was meant for me. Yes I would definitely recommend this storage business

I met Kelsey on a Saturday morning to visit the storage area in south Salem and get checked in. She was very personable and answered my questions about the area I needed to rent and another potential site. Kelsey nicely followed the Covid requirements for wearing a mask, and keeping the appropriate separation distances while we toured the site. Kelsey explained the cost to rent the area, how to get into and out of the secured storage area using the keycode touchpad. Very easy to understand and follow. I would suggest that anyone looking for a cost effective and handy location to store a vehicle should consideer Public Storage in south Salem, Oregon.

Added another space to store a trailer and, as usual, Kelsey was great to deal with.

When is your next auction .ty

Kelsey, the property manager was such a pleasure to deal with when looking for a storage unit. Kelsey took the time to show me the storage unit that I had originally selected & when I decided that unit was to small, she showed me another one which was perfect. Thank you so much Kelsey for taking the time to help me & make this process so easy.

The folks in here is some nice folk the storage climate controlled which kept my stuff clean I wasn’t mad it was a coo experience preciate y’all thx

The second time I've used. Service with Kelsey and Susie is excellent. Clean, easy to access, good location, well maintained, clear signs, climate controlled on inside, and outside storage plus place for vehicle storage in back.

Very professional and willing to work with us. Great experience at a crazy time.

I had a wonderful experience with Kelsey! She was friendly, knowledgeable, patient and professional. Extra steps and precautions had to be taken with the COVID situation, and I felt like she cared about my safety and health. The hours of operation are adequate and the location is super convenient. I love that I can buy moving supplies right on location. One drawback was having to pay $20 for a cylinder lock that is non-refundable and unlikely to work in many other companies units. The other drawback is not being able to pick your own gate code and the ones assigned are 8 digits long. Also, watch advertised rates as they tend to fluctuate frequently. However, overall I had a good experience and would recommend Public Storage to others... ask for Kelsey!

This is a great place to rent a storage unit. The staff are friendly and easy to contact. They recently updated their code boxes and they keep the property very clean. Reasonable rates. Would recommend to anyone who is looking for a spot in south Salem.

Kelsey was a great help! Warm, friendly, kind. She took the time to answer all my questions. Showed me a couple different locations. I would strongly recommend Kelsey the next time you're looking to rent a storage unit or even just have questions about how it all works!!

Had a great experience signing up for storage with Kelsey. She was super kind, patient, and helpful. The unit I was given was perfect for me, clean and climate controlled. My only concern is the elevator seems to be old and there is a sign that warns about what to do if we get stuck between floors. So far so good though! I'd recommend this place to anyone needing storage.

Susie and Kelsey were extremely helpful and gave us a complete tour of our options and found us the perfect storage unit. They both were invaluable in quickly helping us to arrange for the unit with no fuss.

Tracy was awesome and I never had a problem with my storage or needs while we were there, i highly recommend this place

Been using this location for business storage for at least a few years now, very happy with the service! There are a few minor issues which could use improvement, but considering the state of other storage locations we've used in the past, this one is excellent!

Susie was very helpful during our preparations by phone. On the site, Kelsey was very professional, accommodating, and friendly. We arrived one minute before closing time and she took care of us anyway — staying with us until we were completely comfortable with the entire process. If we ever need storage in Salem in the future, this is where we will go.

Kelsie and Susie we're very friendly and professional. They helped me find a unit that will work. The facility is clean and well maintained. Thank you!

Nice facility, need to have the key pads lit up hard to see at night

Kelsey, Susie and Ashley are great employees that help with all your needs. I highly recommend this location. Excellent customer service and friendly staff. Please come and check these ladies out!!!

Kelsey and Susie kept my things very safe during my 4 years of keeping my things here. It has always been clean and safe. A little sad to leave. Thank you ladies.

Kelsey and Susie are phenomenal! They have the process of setting up simplified. I am very pleased with making my storage change to this facility

Me and my boyfriend were both first time renters and they made it so easy and pain free. Booked our unit online and within seconds got a call confirming our unit, price quote, etc. Went in close to their closing time in the office about 5:30 but they were so sweet and didn't hurry us along at all. Made sure we understood everything and didn't have any questions. Our little 5x5 unit is perfect for what we need comfortably fits our 6 large home Depot boxes and some shelves with room to spare.

Kelsie was extremely helpful and efficient in assigning a storage unit to rent. Because I was in the middle of moving, her knowledge and efficiency are extremely appreciated.

I first came to this facility in 2016. Kelsey, the manager was great and very nice. I had to use Public Storage at the Liberty Road location again in 2018 and I was very happy to know Kelsey is still there. She keeps the facilty clean and is very professional. I recommend this facility to anyone who has need of using a storage unit big or small.

I keep trying....still no unit for me......and no more stars for you!

Susie and Kelsey were fabulous. Great facility. Highly recommend.

I really liked the service they staff provided. I like the fact that they schedule appointments for showings. The units are clean, I like the access to the units.

I have rented five different units at Public Storage and have found them to be absolutely superb! Kelsey and Susie are both so engaging, helpful, and professional. It is a delight to work with them! The units are clean, very accessible, and secure. I highly recommend this business! You won't be disappointed!! --Mark Hubbell Prison Fellowship

Nice clean place, rates need to be a bit lower but good location

Kelsey and Susie were awesome! Such a great experience from start to finish!

My wife and I are very happy with our unit at liberty public storage, both Kelsey Susie are very helpful, friendly and knowledgeable with any questions we may have. The property is very well cleaned and maintained! I would recommend liberty public storage for all your storing needs!

Kelsey and Susie were great. They called to ask if we wanted another space that was cheaper and it worked for us. This saves us $30 a month, which is fantastic!

Super friendly and helpful staff. Thank you Kelsey for getting me all set up yesterday :)

Really great support staff at this location on Liberty, especially Alysson. No problems at all the 2 years I used them. Checked out yesterday and I lost my keys while to the unit while movers arriving. Alysson helped me coordinate last minute changes while I called a locksmith. Great customer service during a stressful time, I am grateful!

Great rates on units, and service was very helpful!

Susie & Kelsey were very helpful, kind, and answered all of my questions. I would recommend them to others!

I stopped in to this facility to see if it would be a good place to store my things while I am in the process of relocating. I was helped by Susie and I believe the other lady's name was Kelsey . I have never been into a place and found employees to be more helpful and friendly in all my years! I was very impressed with how clean and neat everything was. I would definitely recommend others to come here. I will be coming by next week to open a storage unit.

Love this place! Susie and Kelsey were both very helpful and welcoming. They made the whole process of picking the right storage unit so easy and simple. I felt very confident leaving my stuff in the hands of these lovely ladies. I would Definitely recommend this location to anyone!

Kelsey the manager was on top of it!! Storage Unit was clean and spacious. The manager super friendly and easy to talk to. We took advantage of the special they had going. Thank you for the pleasant experience.

Rude people

Kelsey and Kalanni are always so helpful and friendly! They make everything easy and convenient. We always have great interactions and conversations. Won’t use any other storage place!!!

Kayelahni and Kelsey are very helpful and they do a great job keeping the place clean and welcoming. They always welcome you with a smile and are wonderful people. I had a unit for a while and it was well maintained.

Rat infested. Cleaned out our unit, at least 4 dead rats and rat feces all over. I didn't find the great customer service others mentioned. Found a lack of specific details and finally got all the information after the third conversation. I feel ripped off by these folks and am sure we need to replace the furniture that was stored there.

Was very professional, polite and even laughed at my horrible jokes as if they were funny. 5 stars baby!

No BS, cool people, does exactly what they need to do. Even gave me candy a couple times.

Very clean reasonable prices awesome staff if you're looking for a place to store your things this would be the spot

Nice helpful staff

Kelsey was helpful in getting me the best rate

Nice facility very clean and organized

Kelsey was great to work with. Made everything fast and easy.

Great service! I highly recommend Kelsey at Public Storage!!

Kayelahni is great I love storing here!

Kelsey was wonderful and incredibly helpful, even though we were last-minute!

Awesome. Supper fast and helpful!

Great customer service. Good attitudes and out going. Thanks Tanya's and Kelsey

Manager is awesome...

Great people Clean space Very helpful

Great Customer Service.A 10!!

Great location, clean, and Kelsey was so helpful.

Absolute worst experience I’ve ever had is with this public storage . It took over an hour to even get a storage unit , we were charged $400 accidentally and are still waiting for the funds to be returned . You are told you HAVE to use their locks , which is $25 . If your 2 mins late leaving you will be locked out of your unit ,except for during office hours . Do not bring business here unless you want to walk on egg shells and be harassed .

Kelsey was very nice and knowledgeable. Answered all questions professionally.

Greatest customer service, EVER!! I just moved here from Texas and found Kelsey to be respectful, courteous, and very knowledgeable about everything even remotely concerning storage facilities. Especially this one. I highly recommend this Public Storage. And Miss Kelsey!

Kelsey and Kayelahni are greatemployees very helpful.

Great service from both Kelsey & Kayelahni. They always greet me with smiles and have all the answers to my questions. I would and have recommended this particular storage facility to friends and family alike.

Kelsey was extremely helpful, friendly, and professional. The facility was clean and well maintained.

I'm more then happy with the service and storage at this facility. Kelsey is very attentive to maintenance and upkeep. She is helpful, friendly and assertive. The facility is clean, safe, and affordable. I wouldn't look anywhere else for storage needs.

Not, a very nice, manager.

It was great and staff was awesome

Great service, friendly staff! Thank you Kelsey 😄

Kelsey made my move in super easy.

Great service! I highly recommend Kelsey at Public Storage.... very knowledge and super friendly!!

Great service.

The experience started nicely, but as time went by (we're saying years), both managers have been meaner and very restrictive. If you like being abused, this place is for you!!!!!

Employees were friendly and fun to interact with, would definitely recommend this location

My experience with Public Storage was positive from the start all the way through the end. The units are expensive but you get what you pay for. I ordered a environmentally controlled heated unit and that's what I got and I was fortunate enough to get one on the lower level because I am disabled. And I had to have other people unload my pickups to get those placed into my storage unit. They are clean units and this location is the coup de gras or the Cadillac version of Wonderful for a storage unit. but, you usually get what you pay for. I do not recommend their insurance, because it does not cover enough for the dollars expended. So if I were you I would get ahold of an insurance agent and make sure you had adequate coverage for a much lesser price! I am very glad I was able to find a unit there that was able to work for my needs, and it is a month to month rent so it will allow you to not be tied in to a long-term lease and move your things out when you're ready. I know I made the right decisions when I chose Public Storage. this isn't my first day at the rodeo. So I highly recommend this location on South Liberty Road right next to Walgreens. best wishes Mick

Great experience working with Kelsey. She is knowledgeable and experienced about her job. She keeps the area clean and I feel the area is quite secure and safe. Both her and Kayelahni are very friendly, no doubts about recommending this Public Storage to anyone.

Excellent service. Thanks

Kelsi is super nice and very helpful. Quick and answered all questions.

Kelani could treat people with respect. She is a monster. My wife even witnessed her yelling at an elderly customer.

Kelsey and Kayelahni are awesome, very helpful

My experience with Kelsey and Kayelahni has been nothing short of outstanding. Both are professional and are always helpful. If you are looking for a storage unit that provides outstanding customer service and clean units then be sure to visit Public Storage on Liberty Road S and talk to Kelsey or Kayelahni.

Kelsey was more than awesome when helping me set up my storage unit. I highly recommend this place.

Kelsey& kayelahni are the best

The people that work there are wonderful and the property is immaculate!

We were very happy with our experience at this storage facility. I especially want to praise the two staff members, Kelsey and Kayelahni. They were very professional, courteous, kind and helpful always. They always returned my calls immediately. My only complaint is having to buy $11 a month insurance and a $20 padlock and key. They both seem too expensive--insurance on my apartment is cheaper than $11 a month. But back to the positive--my things were kept safe and secure and it was very easy to get in and out of the facility and to get to my storage space.

The best customer service ever! Completely professional and detailed.kelsey took the whieght off of our shoulders as soon as we walked into the building.she treated us like we were home and part of a family. She was full of understanding and reassurance. She deserves more than 5 stars is the definition of excellence in customer service. Thanks k you Kelsey!!!

Kelsey is the best manager ever knows me by name and super helpful

Staff is friend, live the elivator to the second floor. Clean storage

You need your code to get through any barrier. Its rediculous and time consuming (especially when you're already in the building just trying to use the elevator). Prices are outrageous. And they make you use a specific lock and then give it to you after you check out, as if you'd be able to use it anywhere but at their storage place.

Kelsey and Kayelahni are awesome, and represent your company with total class!

Great service, great people

Great job Kelesy

I really have enjoyed keeping my belongings here. This is a great place to store things and people who work here are very professional and courteous.also EXTREMELY secure.

Kelsey is awesome and always very helpful

Always helpful and nice.

From the moment I talked to the manager on the phone for pricing to closing my account six months later when it was no longer needed, my experience was been wonderful! I highly recommended, very professional staff and great units!

Kelsey and kayelahni are very knowledgeable it's awesome place to store very clean I highly recommend

dirty units... oh don't forget to buy "their" insurance... if you dont have a homeowners policy.... they wont rent to you without insurance... suck bag...scammers...

Kelsey is so awesome!

Nice people here, but the units are downright FILTHY. Also, the entire lot is uneven, so its a real pain to drive in and out. Very bumpy. All of our stuff is covered in 6 layers of dirt dust and filth. Bugs everywhere. There are cleaner nicer storage units, dont waste your money here

Awesome place to store, kelsey is so nice and helpful

Kelsey is Da' Bomb! What great customer service, always a smile and really knows her stuff A family tragedy brought me to a point where I needed a safe and secure location for family heirlooms But I really look forward to working with Kelsey whenever the opportunity presents itself!

Kelsey has been extremely helpful and efficient with the selection and securing of our RV space. Her professionalism, including follow-up calls, to help ensure we were adjusting to our new space was first rate and I'd recommend Public Storage and her Team to anyone looking to store their RV. Well done!

Amazing place...the girls inside are amazing and super helpful...highly recommended

Great people

Consumer Beware!!!! College Students and Parents Beware!!!! Drove quite a distance to pick up a truck that was reserved well in advance. We were informed there wasn't a truck available. You think a simple call could have been made to inform us. After talking to a customer service agent then a supervisor named Andrew we were informed, "a reservation with a confirmation number doesn't guarantee a truck will be available." They were very nice to offer us the same size moving truck for $150.00 more. Shady business practice!! We simply asked for them to honor our original price and we would change our date. I was told by their competition who earned our business that this is a common business practice with Budget. They knew who I originally booked the moving truck with without asking.

I have 2 storage units and this one has way more electronic options and knowledgeable staff with less convenience fees. They accept any form of payment which is a huge plus! )))

Very nice and plight people and great to work with.

Well today I had the most delightful experience. Moved to Oregon from Las Vegas and I needed to find a storage unit. Kayelahni & Kelsey were so professional and extremely nice! They found me a perfect unit for what I needed. Good job guys.

Kayelahni was really nice and profession and personable. She exceeded my expectations and was even able to get me a last minute unit and It was the perfect size, even after I messed up my original reservation. She really saved the day and I’m so thankful.

Good safe storage in Salem

Kelsey was awesome! She walked us through the entire application process and made sure all our questions were answered before we left.

Awesome people

Absolutely fantatic ! The ladies that work here are so helpful, the place is clean, they got spots to store rvs, spare cars, and mulitple sizes of units. They have both indoor and outdoor units and a small little shop for packing supplies :)

Kelsey and KayeLahni are wonderful property managers. They make moving in easy. I Love how clean they keep their property. I highly recommend this location for storage.

I called to aska few simple questions. Kayelani is the most professional,helpful OUTSTANDING customer service rep Ever!

Kelsey and kaylelahni are always nice and helpful the property is clean I highly recommend public storage to anyone

It was awesome . super helpful for me and my family. Completely recommend.

Kayelahni and Kelsey were very helpful and friendly!

The people there were rude.

Kelsey provided me with excellent service and pricing - I rented 2 units. I am extremely pleased to have discovered this great storage site and highly recommend the Public Storage at Liberty Road to all. Thank you.

Clean storage units. Security.

The best service ever !! Thank you ladies :)

We’ve been renting a storage unit for about 5 ½ years. We knew the initial $1 fee was a gimmick and were only somewhat surprised that the initial charges included having to buy one of their locks (I assume they must have a master key). A couple years later, they changed all the locks but that is the only maintenance they have done. It’s convenient to be able to pay the monthly rent online (although a lot of our other storage companies have started doing the same). The one thing they didn’t tell us, however, was that they increase the rent every year on July 1 by 10-15% even though the only maintenance they have done is to change the lock. Inflation certainly hasn’t been anywhere near that much nor have our property values been increasing much if at all. I’m pretty sure the local staff (who have been very friendly and helpful) haven’t been getting huge raises so the only explanations would appear to be corporate greed or, possibly, someone in midlevel management is skimming. We have been looking for alternatives but haven’t acted yet because of the cost and hassle of moving everything again but are pretty close to doing it after we just received this year’s notice of increase. The unit we have has been weatherproof, even though unheated, and we haven’t had a problem with rodents (we don’t have anything stored that would tempt them) but I feel that the value to us has failed to keep pace with the rent increases so I can only recommend Public Storage if there are no reasonable alternatives.

Laid back and keeps it simple!

Kelsey and kayelahni are so helpful and this is a great place to store I recommend it to everyone !!

Friendly staff.

No units available. Although there website said there was.

Kelsey helped me out and was very nice. Very much appreciated.

I have had a storage unit here for over 3 years. When I had to move and put all my stuff from a 2 bedroom moble. They helped me get into a bigger storage unit on site with in the time frame that I had. Employee's are very friendly and have always worked with me if I called to inform them that I would be late with rent.

Thank you so very much Kelsey for getti,g me the space we need! So greatful😊Judy

Kelsey is the best! Very helpful and friendly!

Kelsey was absolutely amazing!

Kelso is great. Amazing costumer service.

Super helpful and friendly!

You can't use your own lock, you have to buy one from them.

Super expensive

Kelsey was great help. She was so nice. Great place to rent from.

Kelsey, the property manager, is one of the most helpful people I have met. She was very knowledgeable, and made me feel secure about renting a unit at this location. She had a great attitude and made the whole process stressfree, as I have never rented a unit before. The property is always well kept which also gives a good sense of security. I am 100% satisfied with my overall expierence!!

Kelsey is awesome. Great to deal with and very friendly!!!

Kelsey and Gladys were extremely professional, friendly and helpful! We were witness to both of them handling a very challenging customer situation in a courteous and professional manner. They went above and beyond to assist us even when we changed our mind about the unit we wanted. They graciously made those changes for us to accommodate our needs.

Kelsey was great in helping me with renting a parking space for my boat. Originally I had reserved a uncovered parking space, upon arrival Kelsey showed me a covered space that she thought would work for the size of my boat. I would highly recommend Public Storage for your storage needs and make sure to ask for Kelsey, she was great to work with and very friendly on both my visits.

This place is awesome. Nice and clean. The manager is really nice, and friendly. She won't give up her fishing spots though, but nice none the less.

Kelsey is very nice and helped me with all my storage needs! Thanks again Kelsey!

Kelsey was great with my account issues

Kelsey is so helpful and she is very nice glad she is here for all of our storage needs

Kelsey is so helpful and nice and so is her boss this place is awesome to store at thank you again so much !!

Kelsey was awesome and she made my move in quick and simple I recommend public storage to anyone thanks again kelsey!

Kelsey helps me with my storage needs really well.

Kelsey is very friendly and knowledgable. She made my experience wick and simple.

Kelsey was awesome she helped me quickly and I'm very happy with my unit thanks kelsey!!

Kelsey was great she managed to help me very quickly and gave me her last unit I would recommend public storage to anyone thanks again Kelsey!!!!

This is by far the cleanest property I have stored at. The girls Kelsey and Jessica were very knowledgeable and helpful when it came to my storage needs! I would highly recommend storing at this property versus elsewhere.

Jessica was very helpful helping me with my storage needs. I stored here for one year . Property was clean and secure

Kelsey and Jessica were absolutely wonderful to me. I had a storage unit for almost 4 years. Public Storage changed their proration policy and Kelsey went above and beyond to help me get my money back. I would, definitely, recommend them for storage.

Amazing service, Kelsey and crew rocked. Clean, tidy and perfect location (lance).

Very clean. Easily accessible. Secure site. Responsive staff.

Kelsey and Jessica are great! They were both very friendly, informative, and helpful which made the rental process a breeze!

Jessica and Kelsey were very helpful when I came I'm to look at boxes.. they let me know the dimensions and ways I could save by bundling. I would highly recommend getting your moving supplies from here

Jessica and Kelsey are excellent at keeping the public storage place friendly clean, and have excellent service. I highly recommend this public storage location! :)

Kelsey and Jessica are friendly and helpful. The storage units are absolutely spotless and very secure. I like that there is a manager on-site and that the locks are well-designed and are tamper resistant. This is a great storage facility.

Kelsey was a great help for me while I kept my life in one of these sheds.

Jessica did a terrific job getting us into this facility, as well as compassionately helping an elderly woman with her final move from her house. All this with a smile! The facility is clean and well-managed. Thank you, Jessica, you made our day!

Recently moved my belongings from a previous storage location (which I was not pleased with) to Public Storage on Liberty street. The location area is very appealing, the condition on the property is up to date and well kept. The one site property manager Kelsey was a very helpful lady and enjoyable to converse with! Feel very comfortable having my belongings in temporary storage there!

We were with this Public Storage facility off and on for 16 years. We found it convenient and clean. Our small unit was inside the temp controlled building and one of the doors was not secured. It had been broken for years and even when we brought it to the management's attention, it still did not get fixed. Until recently we have not had confidence in the management but since Kelsey has been there that has all changed. We had moved out of our small unit into an outdoor unit so assume the door got fixed under Kelsey's attention. We have been very happy with the customer service her new team has provided us and it was this change in professionalism that lead us to search for a Public Storage location in Portland when we moved.

I feel lucky to have found this place. We were unable to get the size we needed at a few other businesses, but they had exactly what we needed here and we received excellent service from the girl that helped us.

Kelsey was very positive and efficient checking me in and when I left. The storage unit was clean and easy to access.

Liberty Rd Public Storage is well-maintained and has great safety features in place. The office managers, Christy and Kelsey made me feel very welcome and patiently answered all of my complicated storage questions. My stay here was fantastic, and vacating was simple. If I need storage again, it will be here for sure!

Christy is very friendly, helpful, and accommodating person. I have had used other storage facilities in the past. The liberty public storage is by far the most clean, well maintained, along with awesome helpful staff !!! U can't beat that. Prices are very reasonable and fair. they also have moving boxes and supplies that helped me with all my storage needs. I would highly recommend Liberty public storage

I had a really good interaction with the employees at this business. I needed boxes and paper to pack some fragile items and they were able to show me how all the different products work. I got some packing peanuts in addition to the boxes. Very friendly.

This is a nice place with a large section of indoor spaces, which is just what I was looking for. The woman that works there was super helpful and didn't mind answering a lot of questions. I wouldn't hesitate to recommend to my friends if they needed to store something.

Christy is extremely helpful and friendly. The facility is very clean and secure, very pleased with my experience!!

Highly recommended!

Alyssa was awesome super friendly went above and beyond. i highly recommend getting storage units from her!

Alyssa and Christy are great and the property is very safe and clean.

Clean and secure facilities, staff is helpful and friendly!

I had a great experience at this store, Christy and Alyssa are always smiling and willing to help.

Christy and Alyssa are so happy and helpful, very pleased with my experience!

I've utilized 2 units at this facility since December, and have been very happy with the facility security and cleanliness, and the helpfulness/support of the staff (Christy and Cynthia). No glitches, and we've been over to access our storage on short notice many times. Thanks Public Storage for helping make our move smoother. In June I moved my stuff out for the move...no glitches and Christy/Alyssa have been excellent. Take care, Thx for all the storage support!

I made a move from out of state and needed a storage facility for short term use while I waited for my escrow to close. Christy was extremely helpful in assisting with the storage set up; so everything was ready when the moving truck arrived. The facility is always clean and well attended. Christy was a pleasure to deal with every step of the way. I am very grateful for the excellent service I received. I would highly recommend this facility.

Storage unit is perfect for what I need, and Christy was wonderful in helping me open my account. She anticipated all my questions, she was polite and helpful and pleasant to be around. I wasn't really anticipating a friendly experience in opening a storage unit, but it was actually quite neighborly.

It has always been a pleasure to deal with the staff at this super clean storage place. It's one of the best!

Christy was very helpful in finding me the perfect space for my belongings. Property is well maintained, staff are friendly, and the gate hours work well with my schedule. A+ !

My experience with this Public Storage location has been superb. The professionalism and care for the customer is apparent with both Christy and Cynthia in the office. The property is in a great location, clean, and I feel very safe storing here.

Christy is super!

Much dampness and some mice droppings. I have managed those unpleasantries; however, they raise my monthly payment $20 every 6 months so I am choosing a different company.

Public Storage on Liberty Rd has been my storage facility for a few years and I have had a wonderful experience professionally and storage wise with the staff there. The staff is very courteous and friendly and they stay in contact with their customers if every there is an issue. The best storage experience I have ever had......Thanks so much to Christy and her crew. Keep up the good work!

Great place to store! We have been very happy with everything here. The office staff is awesome and really helpful. If you want someplace that is safe, dry and worth the money, this is it!

Had a very good experience here. The staff person Cynthia was very courteous and explained everything clearly and in depth. We have a clean storage space with easy access. Thank you..

I'd like to say that both ladies, Cynthia and Christy are very professional and pleasant to deal with. They are both great assets to public storage.

I love the facility and the people that work there. Especially Christy. I first met her when she took over the property a few years a ago and she has been absolutely the best. She always makes sure the property is clean and people are greeted with a smile. It is that kind of professionalism that is hard to find these days.

We used the Public Storage off of Liberty and we were very happy with their units and service. The staff was friendly and prices were reasonable. I would definitely recommend this Public Storage to anyone.

The ladies in the office did a wonderful job! Would highly recommend using this Public Storage facility for your storage needs!

It was a great experience, my time renting with this facility was very worth my while. I highly recommend!

Very down to earth and they are both very kind

This storage facility fit our needs perfectly. The manager was great! She made everything so easy, and the property is very well managed.

looking for storage in the future and i was impressed. kristy gave me different options and showed me around. i will definitely be storing at this location when I'm ready!

Great space, very clean. Pricing is reasonable and staff is always great. Great place!

I was in the other day and have to say I was quite impressed with the upkeep of the property and rates they offer. Cynthia, who showed me a few of the units, was very knowledgeable and personable and they seem to keep the units very clean. I am definitely considering doing business with them.

I have rented at other public storage places before and by far this was the best place to rent, Christy was very friendly and very helpful on the phone, she was able to explain what was the best for what I needed. If I need to store my stuff again I will be sure to call on Christy

Public Storage is a top notch storage facility. Cynthia and Christy are welcoming and very knowledgeable about the property. The grounds are kept clean and well maintained. Overall, I would rate this property five stars and highly suggest storing there.

Excellent customer service from Christy and Cynthia during my time renting a space. I was especially happy with how clean the facility is kept. I strongly recommend this storage facility. A++

The girls, Christy and Cynthia that work here are awesome, both are very nice and helpful. I am quite pleased with their service. Thank you both for doing such a wonderful job.