Public Storage Self-Storage Units at 7402 SE 92nd Ave, Portland, OR

Had a storage unit here for one year. Christine was so amazing, always so friendly and helpful. Rockstar employee, would highly recommend.

Introduction was great, thank you very much.

Oh my what to say Ms. Christine was beyond WONDERFUL please use this storage if you’re ever in need!!!!!

Christine manages this public storage very well!! Dealing with corporate was a hassle and we were ready to give up and go somewhere else, but Christine helped us get what we were after, and made it a smooth process. She was helpful, friendly, and patient with us on a stressful day.

Christine was amazing! Very clear and concise! Thank you!

Christine was amazing and so helpful!!! So professional and I got lost she was so patient. Appreciate all her assistance.

VERY RUDE!!! Actually told me ‘to get it together’, that I couldn’t be there as often or as long as I was; the space I pay for?! I was going threw things!!! So I could move to a different storage place, b/c THIS ONE RAISED MY RENT 40% from 202 to 284 after only 6 months!!!

Was a great help. Especially with setting up the app. Very nice and friendly.

This facility is very well managed by Christine. All their gate and sign up technology is updated and makes everything easier. I’ve had one of the best customer service experiences here. Christine has made a stressful situation(moving) a lot easier and relaxing for me.

Wonderful staff

Wonderful help and I am above and beyond thankful for all the help that Kristen provided 5 stars.

Very friendly and helpful. The rental process was a breeze with Christine.

The guy was very nice

Christine is always helpful and kind

Super service

Been using this place for years. Christine has worked with me through the worst of times and been able to keep my stuff safe!

So far so good! Christine makes this place function as it should. I feel like I have a friend really trying to look out for my business. Thanks Christine!

Good work

Great location and unit selection. Christine was very helpful and patient. 5 stars Thank you!

Christy was so helpful. Thank you so much.

Very nice and polite.

Great place- just got a 5x5 that was MUCH taller than expected- super happy about the extra room!! The manager Christine is very friendly and accommodating. Very happy with the experience.

Just got a unit- great location and I love that I can use the app to unlock the door instead of having to get out of my car!

I highly recommend this place! Kristine is an absolute diamond... Makes sure customers are happy and at the same time she is a straight shooter. The property is always clean and tidy, and these days thats another plus in my book...

Christina's always been very helpful I really appreciate her

Fast easy and friendly!

Christine was very helpful when we were having an issue with our bank card. She called multiple times and texted to inform us there was an issue to make sure we didn’t get a late fee. We went down and she got everything sorted so we’re good to go 😁

I have had a great experience working with this public storage location. Very kind and always very helpful when I go in. Highly recommend!

Super friendly and great customer service! Thanks Christine!

Friendly and helpful service. The nice lady (forgot her name) opened a few minutes early for me, helped me rent a unit quickly and then came to check on me while I was unloading. Great experience!

Christine was absolutely a pleasure to have. She answered all of our questions to a tea, was super friendly, and made sure we had all the information + everything else we needed… thank you Christina!

Christine the manager really made me feel comfortable with putting my things into a storage. She answered all of my questions and made sure I had everything I needed. She was friendly and full of information!!!!! Excellent customer service

Quick service. Was in and out in less than 1 hour. Thank you so much for the assistance

So this was my first time to this public storage and the lady in the office was super nice and smiling and helpful! I think her name is Christina or Christine but she is great! She helped me with several issues I was having as well as walked over to where each of our 3 storage units were to show me where each was and I appreciate that alot! Not a lot of customer service like that these days... People like that are great to interact with at businesses like this- I walked away happy and smiling which is important. so THANK YOU!

Great customer service very friendly helped me all the way Christine was a blessing thanks again for helping me

Christine so wonderful and so helpful

CHRISTINE WAS AWESOME! She was really friendly and helpful while I was moving. She also stayed a little past close so that I could move my grill into my unit. THANK YOU SO MUCH CHRISTINE! you helped make my moving process very smooth

Very easy process, Christine guided me through the whole thing.

Christine is a rock star! I was in and out under 20 mins and she was so helpful! Thank you!

Christine was wonderfully helpful!

Lady was very nice. She got me out in and out quickly. Very very helpful and kind.

very good service, I recommend it

Is great place tu store you belongs, the manager she is bery nice.

Christina at Public storage on SE 92nd ave is amazing! She has helped me through the whole process of renting a unit, logging into the system, calling me if my payment is late, and assisting me in setting up auto-pay. She does such a great job...I would hire her myself for office work/customer service! Thank you very much:)

Christine was such a big help and made the process easy and effortless! She even helped me setup the app. Definitely recommend this place. It’s basic but cheap.

They have been amazing with working with me being sick had to reschedule so many times but got the storage and everything is good

Christine is awesome go see her

They're good though a bit expensive, yet I believe most storage places are these days

I really have the good service with this your facility..

Way overcharged two demanding and they don't do anything for you it's just they charge you bills that you shouldn't get and the staff are just rude

Couldn't have had a better experience. Got set up and moved in within 10 minutes of my initial call, and moving out was a two minute job. This location isn't open after hours, though, so keep that in mind if you're going to want to move stuff in and out in the evening or early morning. Really nice staff.

Great friendly service

Christine was very Nice and Helpful for helping me out with my storage payment

Love the manager at this property!

Great experience here! Manager Christine is friendly and very professional. Always willing to help answer questions with a smile!

Awesome facilitys and Kristy is the best to deal with at any p.s

Just had to stop in and pay for next month's rent. It's convenient that you can go to any location and take care of your bill, not just where your unit is. Quick, simple, fairly painless task completed. In and out quickly, and the woman on the other side of the counter was cheerful and helpful.

great quick option for storage

Christine, thank you so much for a great experience!

Great customer service!!

Super easy to rent, love the app for my phone for access.

Always awesome! The best sandwiches in town hams down. 🤓

Christine was very helpful and kind and took time to help me.

Great communication and service with christine, made it smooth and easy to book and reserve my space :)

Christine is a phenomenal resident manager and customer service expert! She provides options when challenges arise, and never gives up to meet her customer’s needs.

Staff was kind and very helpful she was very knowledgeable about her job

Awesome, awesome, awesome place to rent!!! I've been there since the snowfall in December and Christine made everything so easy and pleasant. If you need storage in the area, this is the place you want it!

Christine got us set up so quickly and was super friendly and helpful! Super easy process and great staff.

This was a very good experience she was kind and easy

Christine was amazing she noticed when I didn’t lock my unit correctly and let me know. Awesome customer service!

Wonderful customer service!

Christine was a great help. Worked with us and gave us what we needed to move our items from the storage unit.

Christine was/is unbelievable. She went above and beyond to make sure I was taken care of. I would recommend anyone and everyone to work with Christine. 10 star if I could.

Kirsten was an amazing person. Very good to work with. Very very helpful. Would recommend to every one.

Staff was efficient and friendly and facility was clean and well-maintained. They have good security and it's a great place for your extra items to be safe and secure I've used this place several times and always happy with the service

Christine is very professional and knowledgeable. Also, very patient with us non-techie people. Quick, thorough and efficient... my kind of Manager!

It was quick simple and easy to be there and Christine was a great help

Christine was wonderful, so helpful and got me all set up. Thanks so much!

Christine gave GREAT customer service! Sorry to have to leave this location but the move made it far. Would definitely rent from this location again!

I opened a new unit here, and Christine made the process very easy. I was quite impressed!

Awesome thanks to Christine who made it easy peasy. 5 stars are not enough.

Great service and close location to us. Customer service REALLY on par!

Christine is wonderful! She set me up with the public app real easy!

Christine was very helpful while moving into town. She provided the codes and numbers I needed to be able to store my belongings in another public storage for a few nights. The very definition of a team player!

Very fast and efficient Thank you Christine

I was a little hesitant when I first started using this PS because one of the doors wouldn't lock. I mentioned it in the initial walk-through and it was fixed soon after. Great follow through as well.

Christine was absolutely amazing she was very helpful and informative not to mention kind and answered all of my questions. Wish I could give her more than five stars ✨

Manager Christine goes above & beyond. Facility clean, well maintained & good security.

Always a pleasant experience!

I was able to easily get into the gate. The access to my garage size storage unit was easy.

Management does a good job for what they have to work with, but in four years my unit was broken into twice and had several valuable items stolen. The insurance that was required with the rental was useless since everything taken was purchased secondhand. If you're going to rent a unit here, bring your own locks.

Christine was fantastic to work with! She helped us get the right size storage shed and was very friendly the entire time.

Very easy online experience. The manager is very friendly and helpful. 😊

Christine went way above and beyond in helping me to find the perfect unit at the perfect location. Even though I didn't rent a spot from her location. I haven't seen this level of customer service from anyone in so long, it was so refreshing! 10 points!

Christine is a friendly and personable representative for Public Storage. She knows her job and helps answer all of my questions. Thanks for help!

Christine was so humble & answered more than just the questions we asked* made us feel happy & safe to rent here 🌷

I just recently moved to the oregon area, and found Public storage to have a great online deal, there friendly knowledgable staff, can answer all your questions and make the process of renting a great experience, clean facilty with newly updated lighting makes navigating the halls so much easier... Christines smile will make you feel comfortable thru the renting process..Thanks! Public Storage and Thank you!! Christine....

Why does this place close at 6? It is ridiculous.

Christine is the best. By. Far. Always a pleasure to do work here.

What?! You need to store stuff? Go check out Christine at Public Storage she's the best oh and she can rent you a storage space.

Its so inconvenient that this places closes at 6pm. Property manager is callous about it. Not worth the money to store stuff here.

Very friendly people

Good place to store your stuff, gots decent prices

Great service

Shawns great and has been such a great help! We’ve rented a unit here for awhile now and have had no issues! Great staff, friendly and very helpful!

Nice clean place with friendly helpful ppl

Very helpful and great security

Got helped straight away when I was confused! Super friendly staff who answered any questions I had and personally showed me where my storage unit was. Definitely recommend!

They close their gate at 6pm Monday thru Friday then Saturday and Sunday only 5pm absolutely ridiculous!

I have rented a number of units from public storage and other storage companies in the past and this was by far the best experience I've had from a customer service standpoint.

Christine was so helpful and made the move in process go smoothly. She was very fast and efficient and very sweet!

This place stores my memories and stuff better than my own brain. I go here to remember all the things I've been trying to hide.

I always get such good service when I come in to pay my monthly payment. I could do it on line, but I'd rather come in an see Christine. She helped me get my storage set up and she always has a smile on her face, and helps me with any changes. Thanks for your kind Service Christine an Public Storage.

Christine is on top of things an very underdtanding

Christine helped me get moved into my unit and was nothing but helpful and friendly!! Made one step of moving that much easier!

Only giving 2 stars because I like the lady that works there otherwise wouldnt give any. For as much money as they want its rediculous to close at 6pm!

Friendly staff

My cousins are moving right now and have been using this public storage for the past couple months and it has been a pleasure for them to work with Christine. Great customer service. Fast, easy and helpful. Thank you Christine

Christine, who runs the storage site, is very kind and helped me through the moving process. It was quick, convenient and easy. Thank you!

Our business used this storage location for a few years. Great customer service and fantastic location. We strongly recommend this place!

Super cool wish it was free 👨🏾‍🦯

I needed a unit at the last minute and christine was fantastic ! She made the experience quick, easy and comfortable. Thank you !

Christine has been very helpful ! If you get behind or have any troubles, she is very good with communication and explaining your options. She also always calls back if you leave a message! I've stored my belongings there for about 8 months and have been treated with nothing but kindness and respect!!! I suggest for those with busy lives to check the gate hours, because this is not a location that allows access to your unit past 6PM (5PM on weekends)

They are the best. Since the pandemic I have had to pay 2 to 3 weeks late every month and they have allowed me to do thus with no late fees which would be impossible. I love you guys

Christine was so helpful and very friendly!

The people that work at the public storage where I rent a unit are nice and understanding. They are great at answering all your questions and making you feel at ease when renting through there company.

How much is it Monthly

Christine was really helpful! She went over everything with me to get into my new storage unit in an warm and efficient way. Thank you, Christine!

Great place. The lady was very nice. Helped me through the whole process.

Very informitive,poliet,and lead me through whole process ,

Christine was FANTASTIC, both coming in and checking out. Was also extra helpful helping me back out a truck and trailer onto the road. And just generally awesome and pleasant!

Wonderful customer service i would recommend it to people that i know thank you

Christine was great and made sure my family and I understood everything during the process. The location is nice and clean. Feel completely safe with our possessions there

Christine is top notch. I just rented a unit there for the second time and both times she was very helpful. This last time I did not lock my unit correctly and within a couple hours she had called me and sent me an email to let me know. Excellent service.

Great customer service 😁👍

Very great service always nice to work with

Paid for a clean safe place to store my things and lost everything. Currently fighting with insurance company they have.

Clean property, security appears to be the best in town despite the neighborhood it's in. Staff was very friendly, informative and welcoming. She has worked there for 7 years and lives on site so security is next level. Pricing is great and they have a great deal this month

Love the service from this public storagr. Christine was helpful and kind, great customer service here 😄

Christine is always so helpful. The property is well maintained and clean.

Christine was extremely helpful.

Manager Christine was very prompt in reaching out to me once I finished my on-line reservation. Was able to come in right away and see the unit. After talking to her she let me know I could actually fit my stuff into a smaller unit to save me some money. Process was easy, fast and not pushy.

Christine is wonderful to work. with. Very knowledgeable, helpful and very friendly. She made this move as stressful free as possible

DO NOT TRUST THIS PLACE!! I just had all of my stuff stolen from my unit...Everything gone. The front gate is almost always wide open for anyone to drive through and the supposedly secure door leading to the supposedly secure building was never closed...always wide open for anyone to walk into. The hasps on the units are, obviously, easily jeopardized. This place is ghetto and i would HIGHLY recommend staying away from it.

IT'S NOT 24 HOURS

Christine, the property manager, was super helpful and got ahold of me really fast after I put a hold on a unit online. I got a second floor unit and there is an elevator and flatbed cart you can use to move your stuff into your unit.

Have used this location several times, keep coming back because the management is fantastic! Have been to several storage companies over the years in the Milwaukie and SE Portland area, and often find abrasive, unhelpful or unprofessional staff. Not here. Thank you, Christine!

When I originally came to rent the woman was super nice, everything was quick and easy BUT this place continuously fails to repairs its gate system.! I pay rent here and I should be able to come between the times listed not on the adjusted times because they failed to preform routine maintenance on the gate system. Anyone can drive in and out and enter as they please because of this and I’m sick of feeling my stuff is not safe or secured! I will be finding a new place immediately!

Very happy with customer service

Christine was amazing, super professional and accommodating. Excellent professional service

Christine was the best. listened to what i had to deal with and really helped me get a secure storage. I have never had a better experience in a service business. Im a fan

Great service

Highly recommend. Super nice and friendly staff! Would rent from them again. Great pricing on boxes and units :)

Christine was amazing and super helpful renting a unit for our needs, perfectly. Def recommend her!

Mrs. Christine was wonderful. Fast check n. Took the time to properly show the space prior to signing. Even got a nice mov in special. Then the best surprise, she showed me how to access my account online to handle the billing at my convenience. Best Customer Service EVER! 300 points Gryffendor. 🤜🤪

Christine was awesome in helping me get established on my storage space.....i am quite satisfied. 😄

Christine is the best manager of all the Public Storage facilities we've rented at!! Bar none! She is accommodating, helpful and goes out of her way, to assist her renters in every possible way she can! We have been renting off and on for over 12 years! And we've rented from at least 8 different locations throughout the S.E. Portand area! Thank you Christine @ the 92nd & Flavel Public Storage in Portland, Or. You are the BEST! ⭐⭐⭐⭐⭐

Christine has always been helpful.

I pay my bill here and a customer service is awesome

Christine was very helpful with great customer service.

She was sweet and knowledgeable, it was fast and easy

Always a good experience at this Public Storage! Have been here for years and when I needed a different size I just transferred to a different unit. Easy peasy.

I recently rented a unit here. The onsite manager christine helped me through the process which was quick and painless. She was really sweet and very patient while explaining all of the terms and conditions and didnt make me feel rushed in making my decisions. The location is clean, safe, and secure and my 1st month was only $1! I highly recommend storing with public storage on 92nd and flavel! 5 stars!

Manager Christine is a pleasure to deal with, and is always helpful when I have any access issues.

Amazing worker an help with friendly smile

Christine is awesome! I really appreciate her quick and polite assistance! She does her job well!

Christine is very friendly and is always here she keeps the place clean and is always there to help great customer service she needs a promotion thank you public storage

The service was good Christine was very helpful and made renting a unit from public storage easy knew all the answers I would rent a unit again from her if needed

Christine was very professional with me this morning upon my arrival and check in. I appreciate her helpfulness. Thank you Christine.

Hello. Im givin Christine. Andpublick storage. A ..a ya hoo. . and thank you for protecting all my belongings safely. And with care

Really cool very helpful

Christina was great and made it very easy and no hassle for me to move stuff in storage !

Christine is an amazing lot attendant / facility manager! Very knowledgable and professional. Gave an excellent tour of the property, followed by finalizing all the details with a smile.

Great veary nice and friendly. Veary helpfull awsome place!

Fast and great service

The sweetest people to work with, and spotless clean spaces. Thank you for being awesome :)

Christine was so helpful and friendly! She helped us find the perfect storage unit for our needs. They have amazing security and we are so happy we chose Public Storage!

Fantastic service and friendly beyond compare.

Christine was super sweet, patient, and courteous! Excellent service.

Christine was epically helpful, to the max and back! This was my first experience with renting a storage unit, and Christine's kind and inviting nature was instrumental in quelling whatever anxieties I may have had. WHAT A TREAT! FIVE STARS! TWENTY STARS!

Sucks

Service was quick and efficient. Christine was delightful to work with. The storage unit itself was secure and spacious - I am tickled pink at the thought of being able to store my vast collection of used sex dolls/toys, as they have taken up almost the entire activity area in my "pleasure" dungeon. It's a win/win! 5 out of 5 stars!

Awsome

Clean

I recently rented an outside 10X10 Storage Garage. After reading the prior reviews online, (most 5 STAR reviews are false and internal), I was still optimistic about storing my stuff here because of ease of getting in and out of the unit quickly. I quickly and easily reserved a locker online, site unseen to save money on the "ONLINE ONLY" pricing. BIG MISTAKE. Be careful deciding to do business with this place. The Management incourages new renters to do business online without seeing the property first. Don't do it. Drive down to the facility and take a FREE tour and take a look around before deciding to rent here. The facility does have a beautiful, majestic view of the homeless encampments under the Johnson Creek and 205 Bridges though. PRICELESS! First of all, they allow homeless, "sketchy" dirty people, live in the storage lockers inside the heated storage buildings; which I believe instigates the "RAT INFESTATION PROBLEM." Against The Law? Anyway, during my check in time there was a bum hanging outside the office door walking around my truck making me nervous. I think he is the resident bum motel porter? I asked the Manager, Christine, about the bum and she said "not to worry he is a resident here and harmless." I saw at least Four (4) "Harmless Tenants" standing around the inside and outside of the SECURITY GATE in the short time I was there unloading my stuff; oh boy............... Secondly: Christine the Manager, tried to UP SELL me on everything and anything she could under the sun. For instance, she tried to sell me a larger more expensive locker, (no doubt next to the bum, rat infested storage motel that no one wants). Also, Christine tried to sell me a $20 Pad Lock, expensive boxes, dollies, and offered a shave and a haircut, TWO BITS. Christine is very, Commission Orientated, if you know what I mean. Next the infamous Storage Locker Insurance. Christine tried to SCARE me into liable oblivion on the decline. F.Y.I....You can use your home owners or renters insurance that covers storage lockers up to $5000. If you use their worthless renters insurance, Public Storage can use a false sense of piece of mind to arbitrate your damages for you. They also MAKE YOU sign a waiver that you cannot use an Attorney to arbitrate or sue the owner(s) of the property for personal loss. All of this info is in black and white on the contract. They don't try to hide this fact. The owner(s) try to use it against you. I signed the documents out of duress and exhaustion from moving my items all morning. I am glad I didn't have to sign a lease. I would never have chosen to store here otherwise. I am a new renter here; and hope this is rock bottom and the climb up is smooth and easy to contentment. I will update this review if things improve. I doubt it though. UPDATE: 08/31/19: Moved out of this dirty, POORLY RUN, Storage Facility. why..................you might ask? I was finishing my FOURTH MONTH, I paid on time through AUTO PAY option each month, made no trouble or issues with the Management; they RAISED MY RENTAL FEE $56.00 in JUST FOUR MONTHS! They didn't have the common decency to email me, text or call. They, "DEAR JOHN" me by Postage "SNAIL MAIL" Post Card. I have common belief that the previous rating I posted on this site was the reason why. The OWNERSHIP and ESPECIALLY MANAGEMENT are very, RUDE, VINDICTIVE, UNETHICAL AND DEPLORABLE. I won't get started about Christine...........I have better things to do than talk bad about a person who already knows the truth. NEVER, NEVER, NEVER, RENT HERE. GOOD-BYE!

I had an excellent experience at public storage especially thanks to Christine thank you very much and I really appreciate the prices and the locale thanks

Easy setup. Great service. Recommend!

Great service from Christine and great prices

My wife & I have a unit here. The staff is so friendly, kind, and always there if we need something! Considering investing in Public Storage!!

like this the ladies very nice please

They were very helpful when I was signing up. Everything was clean when I was moving in.

Cant understamd him when he talks

Don't be a putz, store it!

Christen and staff are amazing!! I couldn’t have asked for better service.

Absolutely no hassle, very clear about policies and expectations.

Awesome service and christine is wonderful. I highly recommend going to her

Very informative and helpful! But a bid disappointed when land lady wouldn’t let us into our unit only 5 mins after closing! I also am a general manager and am able to bend rules ever once in a while.

It's always quick and friendly

The service is great friendly atmosphere great location

Got there and Miles was fast to get us the storage unit we reserved online. The unit was the right size and Miles was super friendly! Highly recommend!

My experience today was a number one with Christine was so helpful today and got us all set up with the easy pay coming out of the account every month so yes we are I would recommend using public storage to anybody thank you

Amazing service! Christine was bery helpful and im glad i chose public storage!

Quick and easy setup of a new storage locker.

Fast. Convenient. Reasonable. Gave me a great place to put stuff while I was in transition.

Kristine was a total delight! Personable, courteous and professional. Even with a not so polite guest (not me) her radiant smile never faded. Customer service at it's finest. The facility was clean, well lit and Kristine have excellent detailed instructions on everything I needed to store happily 😄

Christine is extremely helpful and cheery. She helped me get what I needed quickly with no hassles. Thank you Christine, you’re great!

Well...

Friendly staff! Erin is awesome! Very helpful and very knowledgeable. Good to see a smiley face!

Awesome employees!

Not a tenant, but I came in to buy boxes. I wasn’t sure what I needed but Erin walked me through and sold me exactly what I needed. Thanks!

Great location and great employees!

Place has a huge rat problem they just give you bags of poison that don't do anything but your stuff will get destroyed

This is a 5+ storage company! Her service is kind and caring! There storage is clean and great prices! We are very happy with there service! Thankyou!!

Always clean but sometimes the staff is unpleasant.

So thankful for the very helpful staff at this location. Christine was amazing with my move-in when there was a snafu with the moving company and was also great with moving out. I also had help from another employee when the door to my unit got stuck open. They came right over and knew exactly how to get it down without damaging anything. Always clean and well-kept with responsive staff. I would definitely rent here again with any future need.

Mini was AWESOME!!!! Made this experience fast and stress free!! Was very nervous about getting a storage and very upset about the unexpected move. Mini was very understanding and professional!!

Great place. First months rent free

Awesome place since the new hours....Christina helped us get right into a 10 by 10 no sweat!...really like the new door key-in lock....😀...but as with all storage facilities....please don't park right in front of the doors blocking them saying you'll be right back.....others dont have time to wait for you!!.....and it's just really rude....😒

Very cold but the elevator works! Go Christine!!!

Very friendly and helpful to our needs

They had me fill out a review when I got my keys a few years back. It was a five-star review because I had no reason not to since I was new, but I'm changing it now that I am done with it. The place had a fire underneath my unit and couldn't put me to another unit at all. My stuff all smelled like smoke, but had no visible damage, so I didn't file any claim with them. They have a pretty active bum camp develop nearby since I had this unit. I'd keep looking if I were in need of a storage unit.

First time using a storage facility and it couldn't have been an easier process. Great and helpful staff and affordable pricing. Would recommend to friends and family.

Very nice and quick service super friendly

Never had a problem here. A little spendy though

How many thefts happen at this location? Is that why you only offer $5000 for all lost items? Cant replace anything for $5000?

Why do you only keep your security footage for 30 days worth of recordings before you recorded over? Isn't this a great loop-pole for employees to steal from this location?

Who has been stolen from this Public Storage Location at 7402 SE 92nd ave, Portland, OR 97266-5548? What BS did they tell you?

Sucks! Bad hours

Bad customer service very rude

This place is rat infested. I feel for the people that are having to deal with it. For one the hours are so stupid they close early. Even on weekends. To the rat damage. I was helping a friend with her storage. And they are not going to help pay back for any of her loses. Instead they gave more bait. There is other as well that are mad at how the storage place has handled it. To be honest with the hours they changed too and the rats. I would never recommended or rent there myself

Very good service

Excellent customer service from Christine

They have rats and cockroaches. Force you to pay for insurance which seems like a great idea until you find out your several thousand dollars in insurance only covers up to $250 in damages from the rats. Do not rent here. The point of storage is to pay to save your belongings, not have everything down to a bottle of antifreeze destroyed. They said the rat problem was taken care of, it's a lie, less than a month of storing my belongings here and it would have been cheaper to just take it all to the dump. DO NOT LISTEN TO THE 5 STAR REVIEWS. They will come and bug you about rating and reviewing the business constantly. The manager may as well have forced me to write a good review when I started renting here and the time before I discovered the rat damage another girl asked me to go a do it on Yelp and other websites. They're scored on public ratings but they just deserve no stars. Terrible business with employees that have no regard for the purpose of their work. Twelve years of mine and my partner's lives have gone to the dump today. Electronics, furniture, keepsakes from when we were young. I'm heart broken and livid that in two months, my property went from used and most of in it good condition to destroyed and covered in rat piss to the point that when I picked up a small filing cabinet, it was dripping in pee from the rats.

The manage is so helpful and kind I wouldn't go anywhere else

Wonderful customer service, great help and very imformative! and so so welcoming, very pleaaed with the service provided :)

Erin was quick and informative 😊

Awesome service!

Christine was thorough and helpful. She made me write this review before I could leave!

This was my first experience with Public Storage it was a bit frightening but Aaron was extremely efficient well knowledged and got me through it and educated me to every aspect of it I feel comfortable leaving my belongings here and I want you to know that you have a five-star employed with Aaron thank you and have a nice day Sharon Kent RN

Excellent!!!!!! Very Welcoming And Friendly !

The new system with the ipad is a little awkward, but otherwise Christine was helpful

Terrible place to do storage. The location is horrible. And the hours are atrocious. These people lie to you telling you insurance is mandatory and you cant use your own supplied lock. Straight scam artists of a company just terrible.

Wax from the storage above me leaked onto my stuff. They upped my rate after just a few months of being here. Now you can't get in after 6 when it used to be 9 so now I can't do any work on weekdays and it's 5 on weekends so you better plan all your days well!

Erin was very helpful and extremely nice. Process was very quick and easy! Thank u guys!

Great service! Quick and easy.

Awesome management. I was very impressed

Christine was very helpful. Everything was painless

Thank you thank you Christine Thank you for being so accommodating

Thank you Erin for fast service.

Great customer service. Very friendly. Units are clean n well secured. Only drawback is gate hours. Other then that GREAT place.

Great staff. Well maintained facility.

Staff is a little crazy! They need to just cool off a little bit, no reason to always be extremely rude. But other than that, no problems. Which is surprising... bum central down there

Fast and friendly service.

It was a very easy process to get into a storage unit Randi was very helpful and very nice girl (cute too) to deal with. I would recommend using this place but if you need access to your property past 6:00pm this is not the place especially if you are working on the other side of town it is hard to make it here by 6:00pm with all the traffic other than that not a bad place.

Very nice, great service and easy! Thank you!

Christine was super helpful in getting us hooked up with an affordable storage unit that works for my family and I.

Very helpful on time very pleased with the service I had

Outrageous

Christine helped me out today—she was very helpful and made sure i understood everything about the facility. Thanks!! :)

Good

Rented the space with Christine today service was great fast and efficient

Cindy gave me a perfect service I would recommend her to anyone

Great service! Pleasure to work with Christine!

Christine was very kind and knowledgeable!

What time does the gate lock up for the night

Christine that helped me was extremely nice & friendly! She was also extremely helpful! I have rented storages at this location in the past and I feel my stuff is very safe & secure there. In the past I felt like they pay close attention to what's going on. I don't worry about break-ins at this location. Highly recommend coming to this location! I have never rented from any of the other locations so could not tell you how they are.

Loved the service by Christine! Awesome. Will recommend.

Good service and very helpful. Thanks Sam!

Awesome customer service! Christine took excellent care of us. Would recommend this place on customer service alone, but the security is also great and the place is nice and clean.

Fast easy friendly service. Well organized and welcoming.

Christine was extremely helpful getting me set up and situated with a storage unit, both polite and quick

Good service, good people.

This establishment serves a substantial population of lower income and house-less folks, which is actually a part of life in certain areas. Poor folks need safe secure storage just like the rest of us...the management seems to really dislike this fact. Why would someone treat people unkindly simply because they are poor? I utilized this storage facility for only a few months, but when I realized what type of racism and judgemental people run this place, I immediately took my business elsewhere. If you are looking for decent human beings to rent you storage, this little gem in the heart of felony flats will be sure to disappoint. Sad pathetic people...

Christine was and is amazing! My friend and I needed a storage unit that was in our budget and NOW. Christine not only got us what we needed but was fast and friendly. Extremely professional and thorough . From walking in and getting our unit and driving away with keys was less than 25 minutes. Go see Christine if you need a unit and appreciate professional and friendly customer service . Sincerely Robert and Robert

Christine is very friendly and was super helpful with the many questions I had. She is curtious and wants you to know exactly what you're paying for.

Very professional and very friendly. The service was outstanding. I recommended coming here for any storage needs.

At a service with a smile and the service is always great I'm in and out and that's what I like.

Awesome service!!!

Awesome service thank you.

Great service

Service was amazing. Very polite

Good service from Christine. A difficult customer came in while she was helping us and she handled it like a pro.

Have been a renter for alittle over a year now and have no complaints! The Customer service is impeccable and the facility and storage units them selves are always clean and well maintained! I know my property will be safe and secure when storing at this Location Thanks to the attention given and wonderful service provided. Great Job 👍

Very good service very understanding about little problems that happened

Cherity was very nice when it came to getting my unit assigned to me and getting me all checked in. I did not have a lock and she said that’s okay we’ll provide one. I inquired about boxes and after seeing they were 5.09 I asked if that was a bundle ? I was told no that’s the individual box price. (Awfully proud of those boxes aren’t they?). I asked how much the lock was and I was told $19.99- I quickly changed my mind and said I will go get my own lock. Ran a couple blocks up the road and for 17.57 I got a lock AND 10 boxes !!! Super happy with the unit and employees. The ridiculous fee for cardboard boxes and a lock is what made me rate a 3 Star Out of 5.

Business service was great.. Easy in easy out..

The Lady wss most helpful and I like her service.

Christine was great!

Christine is always super friendly and helpful! Very great service, every time!

Friendly, quick service

Amber really went the extra mile when I needed it most thank you very much!

High prices steep price increases. 30 percent in 2 1/2 yrs.

Christine was great! Got right in gave a tour and signed me up for the unit I needed. Facility was clean and secure. Very professional.

Prices have increased 30 percent in 2 1/2 years!

Amber was great getting me set up. Friendly and knowledgeable service.

When I went to go pick up my things after being there for just a couple of days I found mouse droppings in my storage unit there were roaches crawling around in many of my clothes were ruinedfrom water damage do not rent a storage unit from this place the management and staff are rude and horrible people

Awesome experience with Christine! She was great

Easy peasy!

Brittany was a really great help. I would definitely come back here because of her. She saved me when I needed this place the most. Top notch woman