Public Storage Self-Storage Units at 1608 NE 92nd Ave, Portland, OR

Raymond was very helpful today. Thank you

Raymond was great and very talented person. I went to the wrong location and he was still able to help me. His service was A+ even after a long interaction with the person before! Glad I chose this location!

Raymon was such a big help i would gladly come back to location

Spoke with manager Raymond he was really nice and polite.thanks for your help today I really appreciate it

Super helpful today. Raymond set me up with what I needed.

Great and fast customer service

This is where I have a storage right now and I've had no problems at all. If there's any questions they contact me right away. Each unit has its own lights and as big as you need. They also store vehicles and well you'll just have to call them.

Easy to rent online. Friendly staff that actually sweep the lot. Worked with me when I was late to returning the lock I didn’t need with e-rental.

Stephanie is awesome 👍!!

Stephanie was great and helpful. Even checked on us to see if we needed more room. Very helpful. Very clean. Very professional. Very cheeful and always a smile on her face

This particular public storage has been a good experience. Robert has been super helpful and nice, even under tough circumstances!

Robert was very helpful & flexible when we needed short-term storage on short notice. He identified a solution & worked within our schedule to implement it. More recently, Stephanie helped me with some future storage planning. Great people. Go see them for your storage needs!

Robert is a Rock Star!!

Robert, the property manager, is always super helpful and answers all our questions. They’ve beefed up security recently too which is appreciated!

I have been a customer at this location for several years, customer service is good, BUT, I have had my catalytic converter stolen twice at the cost to me of $1800. I have had my bus vandalized at my cost of $650, remember, they are NOT responsible for anything. I now park my vehicles elsewhere.

Great service , cared greatly about my well being and the future of my rents

Fantastic service from the front desk dude, forgot his name. Really helpful good conversation!

I met Robert the manager. Very cordial and professional. I did my reservation online and saved some money. This storage is easy access and can drive right up to my storage locker. I recommend this place . The prices are very competitive and reasonable. I gave it 5 stars.

Awesome experience very knowledgeable and helpful. Would recommend to anyone looking for fast and friendly service to go check this location in particular out !!!

I have never had a worse experience trying to move our property out of the storage unit. The Property Manager with the short brown curly hair was extremely rude and honestly aggressive/confrontational. We did exactly what he was asking and he kept yelling at myself and my girlfriend. We did nothing wrong and was treated horribly. We are no longer tenants of this property and we will never return to it. We moved to another public storage so I hope he doesn't transfer to that location or we will move again. When we returned after being told to leave and not come back he was being spoken to harshly over the phone by his manager I assume and we were let in and out with no issues. Which is what should have happened the first time, but he decided to escalate the situation to an extreme. I am a manager myself, and if I ever spoke to my coworkers or a customer in the same fashion, I would be removed from my position immediately. I hope some form of disciplinary action happens to this man.

After renting from this storage for over a year and getting up charged an insane amount we decided to move into the other public storage just a few miles away for $60 less.. today we went to the unit to vacate in two cars due to our belongings being too large to fit into one when my partner realized he left the lock keys at our apartment just 10 minutes away.. we pull into what we thought was a parking spot, (there were yellow parking lines and no signs saying otherwise,) so I could sit and wait for him in one of our cars while he drove to get our keys with the other car. The property manager came up to us very aggressively saying we were not tenants and threatening to charge us $200 despite the fact that we agreed to move our car. I was trying to talk to him and explain that we were trying to vacate and even gave him my name. We have met this man more than once and he even left me a voicemail today so he is very aware that I was vacating! Unfortunately the parked car would not start and thankfully my boyfriend had a battery-operated jumper box so he was able to get his car started, but the manager accused us of “pretending to have mechanical issues” again, we agreed to move the car!! It was not a big deal- I was trying to reassure him that we were tenants because I think these units tend to get broken into, I wanted to make sure he knew who we were, but he took it as arguing! It was crazy, I’ve never been treated like that by a manager before. He was very aggressive and got in my partners face and was being very threatening. Thankfully we were able to get someone else on the phone to talk some sense into him and we vacated our unit swiftly and will never be back. I hate leaving bad reviews but I’m just warning any possible future tenants.. Idk why he was acting this way, I’ve met him before and he was fine and the other reviews are good but on top of already being up charged and then having a manager yell in our faces over a small misunderstanding.. just crazy. Go to the public storage on 11858 NE Halsey.. just a few min up the road, much nicer staff, better secure AND cheaper.

This crew is amazing! Every time I’ve talked to them they’ve been super helpful. Had my things here for 3 years.

I was very impressed today with Kevin in the office.He was very thorough helpful and patient making sure all my info was updated correctly and checked my ID before doing so.He also made sure that I was the last person that visited my unit using my pass code.Great guy and on the ball doing his job.Ive had my unit there for 8 months and never had any problems.Nice to have peace of mind knowing your belongings are safe.Thank you

Very respectful and helpful

We had a couple of units here through the summer and the staff had been nothing but kind and helpful! Kevin is amazing you'll see him around he's always willing to lend a hand or swap out a light bulb in a dark unit :) Love the staff here!

Christine was a great help. Great to work with and gives you everything you need.

Cost to store a car per month?

Desi ROCKS! A BIG HEART and excellent customer service! In my experience, Pubic Storage employees - at 2 different facilities where I've had experience - are EXCELLENT. But PS's policies and management absolutely SUCK. Many issues... have called the local manager and the district manager... crickets. BUT, again... Desi? PERFECT!

Ok

Ashley did a great job helping me store my bike and made easy access for the storage owner.

Great mngt

Lynn is so sweet and helpful

Getting location in Portland, easy to hop back on the highway and get where you’re going! I think it goes without saying but Ashley and Lynn are amazing to work with while getting your unit all set up both are very knowledgeable when it comes to all your storage needs… I was very impressed! It’s easy to see why they have so many long term and repeat customers!

Lynn was very nice! She opened the gate for me twice and even gave me a spare mask when I lost mine. She is a fantastic property manager! Thank you Lynn!!

I was in desperate need. I had just got a new job and I had to have a safe place to park my new work truck at night. I found a secure parking spot with security cameras and a locked gate at a reasonable price. Ashley was very helpful and she saved my bacon! Thank you Ashley! 👍😃

It was a bad day for me, moving on short notice, but Desi was the most helpful and kind and really did bring some much needed positivity to my day.

my name is rixey quadros desi was so wonderful and helpful to me i have told so many people about her she so deserves to win this contest thankyou rixey quadros

Closes at 9??? If your not 70 +years old find a different storage ... What's more you have to put a code in when you enter and when you leave.!!! Outrageous!

Ashley, Desiree and Eileen made a difficult rental very simple, understandable and easy. They don't just care about renting units, they care about their customers first. Thank you, ladies!

Love this place. The staff has been very accommodating.

I had a problem getting in my storage due to losing my key, it was easily handled with the proper protocol in a timely matter. I’m so happy to be with Public Storage

Expensive. 100$ a month for a 6x10

I needed to switch storage units and Ashley was extremely helpful.

Ashley went above and beyond to accommodate our needs. She is a very capable. Her customer service skills are outstanding. Public Storage is fortunate to have her in their employ. The space we're renting is just what we need.

Just started out and it’s been a great experience

It's a great place and fantastic pricing.

STAFF ARE NOT PROFESSIONAL. why? someone broke into our storage and took more than 2/3 of our stuff, and stole some crucial parts of the car that we also parked at the location. staff would say just email or call the manager but she is a busy person that I need to wait for a reply that nobody knows when. That was very DISCOURAGING thing to hear. I wanted to check any records of camera (cctv), but staff said it's been more than 2 months so they cannot show us anything. Adding, this sometimes happens. Also we cannot get our stolen and damaged property claim, as we did not apply for Public storage's insurance. We were advised that this location was pretty safe and secure by the staff at the very first time we signed the contract. Car, home electronics, appliances, expensive stuff are gone with no responsibility but what's left was a mattress, and sofa. I really do not understand why our lock initially set by us is gone but replaced by Public storage's lock. Cannot find who and why. I can only assume we paid to be stolen. So upsetting thing to experience!!

Very friendly service. Easy to follow instructions! Very professional.

Public Storage is the best facility I have ever been with. They work with you on your fees and focus on your rent first to keep you out of auction. You can also request to have a late fee waived if your having a hard time. I feel that they understand my belongings mean something to me and that’s really important when you get a storage unit.

Christine was awesome! Very thorough explanation of building and rules. Highly recommend!

The price keeps going up

Betty was so helpful . she answered all my questions and walked me to my locker as my lock had been compromised for the second time since ive been here but she made me feel so much better and i felt like she really cared about all my concerns. Thank you Betty

Lynn was wonderful help to me and was such a pleasure doing business with. She helped me with everything that I needed to know. Great person she is and great person to have working for you 😊 Thanks.

I have been a client since 2009! Ashley Mgr and Monica District Mgr have gone the extra 900 miles to assist me at every turn. I do not live in Portland so this has at times, been a challenge! Thank-you both for everything you have done for me! I would recommend Public Storage and I have referred you over the years.

I wish I could remember the lady‘s name who signed me up for the storage spot but I want to let anyone know who’s reading this that the customer service at this place is incredible. They were helpful, knowledgeable, and accommodating. And it seems as if they really care about making sure us customers have a good experience. In addition, when I came back a second time the other lady was extremely helpful and once again very accommodating. I plan on sticking around because of this and will definitely be referring people to go here for their storage needs. Thank you ladies.

I really like it everybody's been extremely friendly and helpful and I really don't have any complaints I would totally refer to my

Property manager very friendly, she is helpful and makes sure the site is secure constantly

Betty is amazing she is was super helpful when I had questions and even called to see if an item setting outside of our unit was our.

I had a great experience at this location. The units were in good condition and easy to access. The property manager was very professional and always helpful.

Shawn set us up with a unit today and was very fast prompt helpful and made us feel very welcomed.... recommend this location!!!!

Always a pleasure working with the staff at this location. As a vendor I appreciate the positive atmosphere to work in. Recommend this facility for your storage needs.

Ashley has been very helpful, well informed and considerate. Thanks Ashley for your help.

Friendly and helpful is how I would describe Ashley! Called ahead to make sure I knew where the location was, got me in my unit quick and easy. Thank you Ashley!

I was very impressed with Monica Craig and her customer service and support. I am a case manager trying to support a homeless gentleman and Monica was great to work with as I worked on finding the funding support to save his only possessions that are in a public storage unit. I want to thank her again for her help and kindness as well as patience as I worked to secure the appropriate funds.

Mini was a huge help I just can't say enough about the customer service

Quick & Easy to make reservation with good service

Ashley was on top of it. easy process .Great customer service. Unit however was not where or what I was told it would be. Also definitely not 5' across.. More like 4'6". No discount was offered for what sort of seemed like a bait and switch.

Desiree was very helpful would recommend.

Ashley was extremely helpful and attentive. Could not be happier with the experience.

Heidi was great and is awesome at helping a customer

Mini has been helpful, she has been friendly and has great customer service skills.

Wonderful customer experience and explained everything as we were going through!

Mini was a big help in our deciding whether we need a storage space or not during our move. She talked us through some of the issues people have, as well as informing us as to what spaces were available at what locations and what the prices for those spaces were. Definitely the type of customer service you hope for anytime you have direct contact with somebody at a business. Very informative, assertive, and polite. Quality is not often found in customer service contact these days somebody should promote her.

Had an excellent customer service and explanation of the facility. Loved it all

Mini was very fast and helpful today!!.

Mini helped me through the process and was very quick, communicative, and friendly!

Heidi was amazingly friendly and helpful! She made checking in fun and inviting!

Special thanks to Mini, she is amazing! I came without appointment and late, office was about to close. Mini was ready to go home, but she showed great customer service, quickly prepared all forms so I rented my unit in 10-15 minutes and at discounted rate which I found in internet. So far I'm happy. I only don't understand why to limit access 6am to 9pm if gate is automatic anyway.

Staff, especially Heidi were efficient, helpful and friendly. The reservation process is easy, completed majority online, in advance. The storage unit is clean and dry. Location is good. Meets our needs.

Heidi helped us right at closing time. Saved us another day on truck rental. Unit 5 x 10 is neat and tidy.

Erminia was very helpful and professional

The dumpster at your local Public Storage contains surprisingly great condition items. Item range A-Z Thrown in no longer holds value to previous owner. Due to downsizing more economical items carry higher value. Items that would compliment the shelves at any thrift store. Many I spotted tags still attached. . . .

Super fast and friendly service and very clear on all the paper work. Than is Mini!

Nice people

Mini is amazing. Great service. Thank you!

Super friendly and fast!

This facility is amazing. Great customer service wonderful staff extremely helpful just a great atmosphere all together im very happy with my decision to rent from this location, their staff worked so hard on a holiday to make sure we all were taken care of when a fire broke out. They gave me a new unit and even moved my stuff to my new unit for me. i am so pleased with everything they have done for me they all deserve raises!!!

One day I loaded my stuff into my unit, five days later, I received a call requesting I come and check my storage unit for damages-- total loss of over ~4k to ~5k. Good thing I bought the insurance, but it was the lowest valued one, $3,000usd, and it seems like it's going to be haggle to get the $3k because the insurance company is only worried about saving itself money, (even though I have warranties on the expensive stuff to keep it at market value.) Funny thing is, the insurance company owned by public store-- or at least that's what the disclaimer on their paperwork says. Imagine that, they sale you the space, and then the insurance, just in case, something happens to your stuff, they'll make money off space, and save a bundle if/they destroy it--seems a bit one sided, or rather unconsumer friendly. Fingers crossed that this is only the initial appearance of things, and I will have a better story in 30 to 60 days!

Thanks for ALL the help.

Kind and helpful

Mini was great she was quick and knowledgeable.

Went in to inquire about renting a unit. Experienced great customer service!! Property manager was kind and extremely knowledgable. She even helped me decide on a size of the unit by listening to what I was planning on storing. I was leaning towards renting somewhere else, but now thinking maybe going with this location due to the excellent customer service.

I had checked out a few other places. This was the first time I got awesome customer service. She was honest and upfront with everything. I definitely will send my friends and family here!

Ripping me off out of nowhere. Light was out when i moved in and a piece of trash was in the unit. I looked past it for the good deal i was getting. Now 6 months later i got an email saying my rent is basically doubling by my next payment. I didn't get sympathy or an apology or anything. I would move out immediately if i didn't just finish moving all my stuff in. That's probably the plan. I would never choose this place if i knew i would be that screwed over and met with rude customer service after finding this out. I'm so upset because i hardly make enough to afford the old payment. Now i need to try to find a new place and deal with moving everything all over again :(

Very fast and easy process. Ashley was helpful and knowledgeable, highly recommended!

Ashley is awesome! Very professional!

My stuff wasn't stole so that good 👍

Terry is the kindest most helpful person I’ve delt with in this industry. She’s very personable.

Great customer service! Ashley is always great, and today Terry was a good help as well. We keep coming back to this one because of the people working here are so easy to work with.

Terry was very helpful and very kind

Scheduled my appointment on Friday. Came in on Sunday. Ashley was super nice. I was in and out in no time, very satisfied!

They store my stuff!

Came in a couple days ago and the lady Charity that was in the office made it simply and easy, she went and made the move in quick and helped me with all the paperwork, and to understand rules.. thank you for showing me the ropes.

We have been using this storage facility for years, and they have always provided excellent service. Ashley, the on site property manager does a fantastic job.

Ashley is fabulous! Very accommodating and helpful!

Had an excellent experience with Ashley. Keep coming back to this facility. Easy access, clean storage, and friendly service.

Great staff, good prices

Ashley was very helpful in accommodating my every need for storage.

Property manager is friendly and helpful. Facility has is easy to navigate with a trailer. Limited parking out front, but clears quickly.

Ashley was very helpful and the entire process was streamlined and easy

This place is fast, efficient and friendly. Ashley the manager makes move-in super smooth. Everything is in top shape here. Very clean and organized. Only positives here!

Good place.

Ashley was lovely! Great service and clean property, thank you for the help!

Very friendly and helpful and quick checkin

Very helpful

The onsite manager Ashley has excellent customer service skills and publicstorage is in a good location. The site was clean the units were nice and well taken care of. all around good storage facility

Great place, clean and Ashley in the office is great! Come here daily for work storage and I feel safe storing equipment here. Highly recommend!

Ashley conducts herself in a very friendly and professional manner. She's been very helpful and it's always a pleasure when working with her. Apart from that, her beauty makes it a pleasure to go in and pay my storage rental.

Mini helped me get moved in. She was efficient and professional. Location is good, not much parking outside the gate.

Friendly and helpful staff, great price.

I just wanted to say my experience at the public storage on Halsey with management official Monty made this a very easy transition and no pressure.I highly recommend this property

Started looking around for storage places today to potentially rent from and honestly wasn't looking forward to it at all. I called around at three places and was getting fustrated. But, as soon as I called this location that changed. Ashley was super helpful and answered all the questions I had. I could tell customer service was important to her. She made a a potentially annoying process so much easier. When I'm ready, I know that this is the one to go to. Thanks Ashley!

Ashley has shown true professionalism and always has a smile. Ashley know her job well and has been very helpful in finding us the right storage solution! Always a pleasure to see her! Thank you Ashley!

Ashley was amazing!! Super friendly and answered all my questions. Highly recommend using this location, superb customer service!

Have been here over a year. Very clean location and helpful staff!

Since Ashley became manager, communication has been great. She even makes reccomendations that might be of benefit to us and our business as we store several vehicles there. Thanks Ashley!

Friendly staff, not the best prices or accommodations. Had things ruined, no notification of a leak in the roof.

Smooth and easy. Ashley was great to work with.

Awesome awesome service!!

At first when I called in, I was met with a series of questions about what I needed, but I was looking for a range of costs for a variety of units - this started out frustratingly slow. But, I moved forward, and was called almost immediately upon concluding that first call by Ashley. She manages a Public Storage property at NE 96th Avenue in Portland, OR. Ashley was PERFECT. She had all the answers, she was efficient and thorough, and she was able to provide me with all the paperwork-signing and keys within about 15 minutes of my arrival. Seriously excellent customer service. It is just storage, but I appreciate attentive customer care everywhere.

The Staff there were so nice and the process was so easy they have a very nice facility.

Ashley was very helpful and friendly, great experience.

Ashley was awesome...very helpful and courteous!

Great experience! Ashley was amazing to work with. Really appreciate having her there!

Within a block of the one on se 105th read the posting on the 105th location. This one is opposite. But the difference in price, times. A block.........

Fantastic customer service!

Great service, reserved online and came in got my unit quickly and had great service

So easy!

Easy to arrange, good location, fair prices, helpful staff, can't ask for more. Ashley was great!

I came today thinking the old person was going to b here & I wasn't going to do my business here. However the new young lady ashAsh was sweet thanks Ashley 4 ur kindness.

Excellent service, met my needs 100%

They were really helpful and explained things nicely. Ashley is really nice!

Thank you so much Charity for helping me, this manager is knowledgable and had all the answers to my quesitons. She has made my over all experince welcoming and kind since Carolyn left. Thank you again Charity.

Charity has been a big help for me, i have been having trouble today with my leg and her seeing this she came running out to the gate to stand in front of it to keep it from closing on me while i hobbled back to my car, and came out and got my payment for me to make sure i didnt have to make a second trip inside, thank you charity for going out of your way to help me. Public Storage has a great staff member here.

Ashley was super friendly and helpful! Thanks Ashley!

Excellent service from Ashley thank you

Came through on a Tuesday afternoon, and Ashley made my experience so much more positive. Moving always stresses me out, and she made me much more relaxed and and helped me through the entire process. 10/10 would recommend.

Erin was very helpful in getting me situated in a new unit. Definitely recommend working with her!

Convenient, accessible, clean and kept up. Ashley was beyond helpful on move in day with all questions answered. Had some issues down the road logging in to my account - came by the office and was quickly helped with all issues fixed! Now auto pay is set up and I’m a happy camper! :)

Can you pay online?

Ashley was very helpful and genuine at my visit. The process went fairly quick and I was ready to move within no time. The location feels safe and secure. Fair prices

Ashley is awesome. Seems like the storage areas are well maintained. First time renting a storage unit for us.

I stopped in to buy some boxes for my move, I don't need storage right now but had some questions. Ashley was super helpful and friendly and if I do need to use storage, I'll definitely come back.

Ashely was a badass

Friendly staff and great place for storage.

Ashley was very helpful and explained everything very well. Staff was very friendly.

When I had found out that Carolyn the long time manager of this location was leaving I was worried about the service of whoever might take over. Even considered closing my unit. Carolyn provided an amazing level of customer service. I wasnt feeling confident that anyone could fill the position. There were some recent complications with my account and I walked into the office. I was met by Samantha and after a few minutes all my concerns and apprehensions were set aside. Samantha was wonderful. She was knowledgeable. Friendly and courteous. She has what some customer service representives lack. And that's connection and sympathy to the customer. She easily related with me and tried to correct the situation and worked with me. I feel confident in saying that if she stays public storage will continue to receive not only my business but my recommendations to others to use that location. Samantha is ideal.

I was frightened by Carolyn leaving, considering she was the most helpful and appreciative person I could've wished to be property manager here. I was concerned that I wouldn't have the pleasure of dealing with anybody nearly as competent as her, but upon meeting Samantha all my fears and worries were immediately dissolved. Samantha's bright visage and personable character had me elated, feeling I was in good hands and completely taken care of. She comes across as a genuinely caring person. That means a lot to me considering my particularly unique and difficult circumstances as of late. She's definitely my new favorite!

She was very helpful, and kinda. Helped me with all my questions.

Carolynn is the most pleasant person in Portland I've ever had the pleasure of dealing with. Thank you!

Carolyn Was awesome explained everything. Very pleasant.... Thanks

Awesome customer service; Carolyn is amaz6jng

Excellent service!! Ashley and Charity were the best!

Great job, friendly!

Such a friendly place, thank you so much!

Concise,friendly, overall great service

High quality service!!!

Good experience

Great service, great price. Thanks, Carolyn!

What time the gate closes here?

Warm friendly and informative.

Caroline , the store manager was great. She was amazing!!

Carolyn is great. Most human treatment I've ever gotten leasing anything

Incredibly friendly and helpful staff!!

Clean and secure. Very professional and organized check in process.

Great service, extremely helpful and efficient.

Carolyn was a great help! Very knowledgable

Very helpful customer service! Thanks :)

Very helpful and courtous

Very great experience with Carolyn! Super helpful and friendly. Will recommend this location to other people. Thank you for the awesome customer service!

Great!

Straightforward and no-pressure service!

Carolyn was the best today! Her customer service is amazing! Talk with her for all your storage needs!

Staff member at the rental office was very helpful and friendly. She was able to help us secure a spot quickly! Great customer service!

Carolyn was great ,very helpful!! She is a sweetheart

Carolyn is a great a thorough women an is very friendly

We have had a great experience thanks again Monte

She was friendly, helpful and have a good sense of humor

Great service and clean space! Caroline was lovely!

Go Carolyn! Always helpful and fun too talk with.

Great

Carolyn was amazingly helpful! We had some special circumstances and Carolyn did everything she could to help us! Very, very happy with the service we received.

Carolyn was EXTREMELY knowledgeable and helpful. She was a pleasure to talk with during the rental process and I look forward to bringing stuff in and getting the chance to chat again.

Carolyn is extremely polite and very helpful! It was a fast and easy experience. Thanks!

Carolyn was absolutely amazing and had a great sense of humor. She has a great attitude and was very friendly!! I am very happy with the customer service I received today and would recommend this place to family and friends for sure! Thank you so much Carolyn!! 💝

Very informative! Great customer service!

Carolyn the property manager of this public storage is very helpful and nice.

Carolyn is pretty funny....good worker.

Carolyn was very friendly and helpful .she got me the perfect space for my belonging ...

Carolyn is very easy to work with.....thank you!

Carolyn is the best & always very helpful!

Great service and Carolyn was very helpful. Be sure to bring your own lock at the time of rental or you will be forced to purchase one for $20. Uncool corporate policy.

Carolyn was super helpful and friendly!

Recently My Mother passed away expectantly.. She had a storage bin at this location. We( the family) followed all the legal procedures.. including taking them the death cert. . We contacted them on April 19 and made them aware of the situation and we received the death cert approx. one week later.. They did not contact us until May 6 and told us that we had to have it out on the same day. They stated that their Legal Dept had to ok it. Very poor customer service. Regional Manager even told my husband that my mom was the only one that could access it... Really? I would love to have her back to access her storage unit... Very poor....

Good

A little rough to get into, and outside of gate parking is basically non-existent. However, I accidentally locked my unit in the open position, and they ensured that my belongings stayed safe and secure for over a week. I'd rate it higher than 5 if I could.

Fast Service! Got a call back in seconds after my reservation!

Carolyn was very helpful and got us set up with a storage unit quickly.

Easy set up and friendly staff! ♡

Carrie was very helpful and got us all set up with a unit in a matter of minutes! Went over all of the options without trying to oversell. I would definitely recommend!

Manager is very helpful and went above and beyond to help us. I highly recommend this location and would use again.

Wonderful place to rent from JUST ASK FOR CAROLYN! 😆

Kerry was very pleasant and helpful

Kerry was the best!! I couldn't have asked for better service. I'm completely satisfied. Thanks!!

Very good at her job. Explained everything in clear concise language that made everything fast and simple.....but where's the free coffee on the snow days? :-)

Very thorough and friendly. Great service!

She was really nice

This is the second time we've been here and everything always goes great. Carolyn is always very polite and helpful!!👍

Carolyn is a pleasure to work with.

Kind of shady.

Great customer service!

Fast and friendly service from Carolyn. We were able to reserve a unit and checked it out to confirm the space would be the right amount of space. Thanks Caroyn 😃

The manager was very professional and friendly. Cloie was the employee who helped me and my lady out. She was so so pleasant, sweet, and thorough. 🤓 The facility and property was clean and secure.

I just got a storage unit for the first time through Public Storage. Cloie set me up. She was very professional and helpful throughout the process. She was polite and answered all of my questions. Walked away having an excellent experience!

Thanks Carolyn for being prompt and professional

Very informative and helpful. Easy access to storage and very secure setting.

Great service!

Great service!

Great friendly manager, safe units..jokes when needed!

Great Service! Thank you Carolyn!!!

Monte is great. Very informative and he runs a tight ship. And I'm not even a customer yet. Good place to store stuff.

Friendly and helpful

Wonderful help getting things in order! Very friendly people, clean nice area!

Good people attitude

Carolyn was extremely friendly and helpful, she made things easy, and explained everything thoroughly.

Friendly service nice and easy

Super friendly

Greg needs a raise. Great customer service and gave me a speedy process

Wonderful professional customer service.. thank you for your assistance..

Very bright cheerful informative nice

Carolyn the property manager was super nice and knowlegable. Got lots of mb

Nice manager!

Carolyn was extremely helpful, knowledgeable and calmed me down on the phone when I was looking for storage on short notice . She helped me through the sign in procedures and contract with ease of a true professional. I would recommend this storage facility to others. The facility is clean and the storage unit has easy access. The only complaint is there was not a light bulb in the unit, made it difficult to see to pack and get things out as needed. I fixed that problem.

Fast, and friendly, Carolyn did a great job!

Personable

Pleasant and funny.

We love Carolyn!!!!!

Absolute great customer that my fiance and I received from Carolyn :)

Great service, very pleased.

Carolyn was an amazing help in an emergency situation I'm so greatful for her help I would recommend this place to anyone

Very helpful customer service happy face and kind. easy accessible unit. Thank you.

Great service!

Caroline is awesome. Thorough explanation and made sure i understand.

Amazing service. Michele was quick and helpful. I was able to finish packing and move everything into the storage.

Carolyn is the bomb!! Very knowledgeable and thorough and friendly!

Awesome service. Loved Carolyn. She made the process simple and quick. Also gave a lot of helpful tips. 5 out of 5 would recommend

I was satisfied with my customer service

They were awesome I was late reschedule twice and she had the patients of a saint thank you

Thanks for the smooth service Carolyn, very efficiant. And price for the storage is great!

Carolyn was super nice and prompt. The facility is clean and felt very safe!

Very friendly and professional. Nice lady.

Was very polite and knowledgable.

I LOVE CAROLYN! SHE IS ALWAYS AVAILABLE... A GREAT ORGANIZATION...

Very helpful and a pleasure to work with.

Pleasant and quick on checkin. Carolyn and Sara were wonderful and friendly, too bad for me that my vehicle, in storage, was broken into and blocked camera footage leaves me with a large repair bill, possible identity fraud and stolen items. Lot security, in my case, was less than desireable.

best customer support ever the woman who helped us was named carolyn and she was very kind, informative, and made my day. she was not only efficient but she was also a kind hearted soul and you rarely see that in customer support. thank you for helping me and my mom carolyn! :)

Great service

Everyone here loves their job! What's the secret? Thanks for being great.

Great service and quick

Awesome experience. Carolyn was so friendly and was helpful!!! Made it much easier for us. Thank you!!!!

Great experience. Carolyn was very helpful and friendly.

she was great

Carolyn was fantastic---kind, helpful, and very personable. Even though we weren't able to get any special deals, we got a great storage space and we are confident in the security and access to staff to answer questions, if we need it. Great location and good hours.

Miss Carolyn was extra helpul, help my day on the way. I didn't find what I needed at her shop but she volunteered the shop and info I needed with time left to get it done. thank you.

The customer service rep did a gray job and was very knowledgeable. Very appreciative!

Very helpful, very nice

I love it

Carolyn is amazing. She has been incredibly helpful through my moving expedition. She went above and beyond for me in every way. I can't explain how appreciative I am for all her help.

Very friendly. Easy to get a storage unit.

Carolyn and the Public Storage on 92nd is Brilliant! If I am there, I must always stop in to see Carolyn to say Hi! Lots of fun and very helpful for all your storage needs. Has answers to all of our questions. Thanks again for the all help and customer service. Still here and very happy. All is good!

It was very easy to find and get everything ready.

Great and thank you Carolyn!

Great

I came in to public storage as a first time renter, and received excellent customer service from Carolyn. I even got to see the storage unit before I paid.

Just got done booking my storage Monte was so helpful

Great customer service!

Caroline has been extremely kind and helpful person who has helped me for many years with clients family and myself. couldn't have a better person running the front office. Thank you

very easy

It was great! The customer service was excellent! Good location!

Last Sunday I worked with Shawn to rent a small space to store our son's college dorm furniture as he looks for a post-graduation job. Nothing expensive or out of the ordinary. Shawn found the right unit for me and set me up in a very thorough and professional manner. The next day I returned with a lock and this time worked with Carolyn to actually begin storing my stuff. The people on site -- both Shawn and Carolyn -- were helpful (and actually enjoyable!) to work with. About the facility itself. When I came back after hours to unload my truck I became aware that this location has had trouble with break-ins. I'm sure this is a threat to all storage units in this country so I would advise the following: 1) Use the correct lock, as recommended by the folks who run the place. It was obvious that thieves will take the path of least resistance and the lock recommended (and sold) by Shawn and Carolyn fits the bill. This is not a scam to sell you a lock. 2) The code-enabled front gate does not reliably close! It was a sinking feeling leaving the place in the dark the first night being unable to close the gate behind us! I assume this will be fixed! Again... great people on duty at this location but management needs to attend to the security infrastructure. Gates that work. Cameras that cover the entire property.

Loved it

Fast and friendly!!!

Awesome service from Carolyn! She really took the time to care if my needs were met and that I was completely satisfied.

Absolutely wonderful. Very helpful.

Monte was very help. thank you

easy, excellent and all around great.

It was so easy and Carolyn was so nice. Glad I Chose this location

the ladie in the office I think her name was Carolyn, was very prompt and courteous to us when we went in yesterday to get a storage unit. she had explained things well, and gave us a discount on first month rent, which we really needed, due to financial situation...thank you

The manager Carolyn is very professional

Just filled out my information online to reserve a unit and they called me back about 2 minutes later to confirm - very good experience on the phone. I went in an hour later and met with Lila at the counter - super great personality! Showed me the unit to make sure I was happy with it and then signed the agreement...in and out in about 10 minutes! If you miss customer service, this is the place to go....nice people from start to finish! Thanks Lila for making it a smooth, friendly process!

The Service was great and attentive.

The customer service while opening a unit was efficient and my unit is TALL, making it easy to stack more boxes.

wonderful service. clean units. easy access from freeway.

the rental process was actually relaxing and pleasant!

I recently arrived back in to town after a long season working in Alaska to find all my belongings had been put into storage. Long story short it was an awful situation but luckily Carolyn saved the day. She went way out of her way to get me access to my stuff but also took the time to sort everything out contract wise, and basically saved me a bunch of aggravation. Terrific customer service. Give that lady a raise.

Carolyn was so helpful, she made it a fast and painless experience. Thank you!

The customer service was amazing Carolyn performed well for us and getting our family the right storage unit we will always continue to do business with public storage refer a friend and family as well Mr T

Very good service

Great! Easy to work with!

Ashley in Arizona was wonderful. Carolyn at my unit was wonderful! After 6 weeks of selling and moving a home after 37 Years

Carolyn was very kind and helpful.

I've rented here at this location before and Carolyn was amazing to work with, so I trusted her to help me find another Public Storage in my local area where I would be treated with the same professionalism and care. True to form, she pointed me in the right direction with a friendly smile. I send all my friends who need storage to her - she's the best!

Wonderful staff. Clean facilities and good prices.

Friendly and helpful!

I have rented at a couple of Public Storage locations in town but the one that stands out the most is 92nd North of Halsey. Carolyn is the Manager and she is one outstanding lady. Very professional both in person and over the phone. She will help keep you informed and feeling safe to leave your belongings in her facility. She keeps the property well maintained and also informs you of any maintenance that is being done on the property wether it affects your unit or not. She is always smiling and has a great personality. Very professional and accomidating wether it is just a short stay or many years like I have been. She helps show you how to plan out the space in your head to know which size you need,

Absolutely everything about this experience was top notch from beginning to end. Carolyn really cares about her customers and it shows. The facility is clean and well managed. I would rent here again without a hesitation. Thank you for the awesome customer service! You rock!

Definitely a 5 star experience. Manager Carolyn went above and beyond to give extra help and care to me today with grace and good humor. She carefully listened to my needs and thoughtfully expedited getting a new lock because I lost my keys. That was,of course took many twists and turns. With each challenge she fixed the problem and thought of my needs to get everything done in one day and without traveling multiple times across town from Sauvie's Island. She called her very nice DM Lisa to make a special trip to come cut off the lock today so I could move everything on the only day I had extra help and truck. This is real 100% customer's satisfaction. I highly recommend this Public Storage and these great people.

Very sweet and helpful!