Some of Our Top-Tier
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- $1 First Month Rent Where Available
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Public Storage Self-Storage Units at 4403 SE Johnson Creek Bl, Milwaukie, OR
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor Storage Units
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor Storage Units
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5'x5'Online only price$ 36/moSmall 5'x5'- elevator access
- climate controlled
- inside unit, rollup door
$ 36 /mo $ 36Best Price Label+ one-time $29 admin feeHurry! -
4'x5'Online only price$ 41/moSmall 4'x5'- elevator access
- climate controlled
- inside unit, rollup door
$ 41 /mo $ 41Best Price Label+ one-time $29 admin fee1 unit left! -
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3'x5'Online only price$ 46/moSmall 3'x5'- ground floor
- climate controlled
- inside unit, rollup door
$ 46 /mo $ 46Best Price Label+ one-time $29 admin fee2 units left! -
5'x5'Online only price$ 49/moSmall 5'x5'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 49 /mo $ 49Best Price Label+ one-time $29 admin fee2 units left! -
5'x5'Online only price$ 50/moSmall 5'x5'- ground floor
- climate controlled
- inside unit, rollup door
$ 50 /mo $ 50Best Price Label+ one-time $29 admin fee2 units left! -
5'x5'Online only price$ 56/moSmall 5'x5'- elevator access
- climate controlled
- inside unit, swing door
- locker
$ 56 /mo $ 56Best Price Label+ one-time $29 admin fee2 units left! -
10'x5'Online only price$ 77/moSmall 10'x5'- ground floor
- climate controlled
- inside unit, rollup door
$ 77 /mo $ 77Best Price Label+ one-time $29 admin fee1 unit left! -
10'x5'Online only price$ 81/moSmall 10'x5'- elevator access
- climate controlled
- inside unit, rollup door
$ 81 /mo $ 81Best Price Label+ one-time $29 admin fee1 unit left! -
10'x6'Online only price$ 88/moSmall 10'x6'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 88 /mo $ 88Best Price Label+ one-time $29 admin fee1 unit left! -
10'x5'Online only price$ 93/moSmall 10'x5'- ground floor
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 93 /mo $ 93Best Price Label+ one-time $29 admin fee1 unit left! -
10'x7'Online only price$ 113/moMedium 10'x7'- elevator access
- climate controlled
- inside unit, rollup door
$ 113 /mo $ 113Best Price Label+ one-time $29 admin feeHurry! -
10'x9'Online only price$ 122/moMedium 10'x9'- elevator access
- climate controlled
- inside unit, rollup door
$ 122 /mo $ 122Best Price Label+ one-time $29 admin feeHurry! -
10'x10'Online only price$ 129/moMedium 10'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 129 /mo $ 129Best Price Label+ one-time $29 admin feeHurry! -
10'x7'Online only price$ 132/moMedium 10'x7'- ground floor
- climate controlled
- inside unit, rollup door
$ 132 /mo $ 132Best Price Label+ one-time $29 admin fee2 units left! -
10'x10'Online only price$ 140/moMedium 10'x10'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 140 /mo $ 140Best Price Label+ one-time $29 admin fee1 unit left! -
10'x9'Online only price$ 144/moMedium 10'x9'- ground floor
- climate controlled
- inside unit, rollup door
$ 144 /mo $ 144Best Price Label+ one-time $29 admin fee2 units left! -
10'x10'Online only price$ 151/moMedium 10'x10'- ground floor
- climate controlled
- inside unit, rollup door
$ 151 /mo $ 151Best Price Label+ one-time $29 admin feeHurry! -
10'x15'Online only price$ 159/mo
Large 10'x15'- elevator access
- climate controlled
- inside unit, rollup door
$ 159 /mo $ 159Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 221/mo
Large 10'x20'- elevator access
- climate controlled
- inside unit, rollup door
$ 221 /mo $ 221Best Price Label+ one-time $29 admin fee
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10'x25'Online only price$ 271/mo
Large 10'x25'- elevator access
- climate controlled
- inside unit, rollup door
$ 271 /mo $ 271Best Price Label+ one-time $29 admin fee
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10'x25'Online only price$ 276/mo
Large 10'x25'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 276 /mo $ 276Best Price Label+ one-time $29 admin fee
Some of Our Top-Tier
Electronic gates, cameras,
passcode entry & well-lit hallways.
Just some of the security features you can
expect at many Public Storage locations.
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Self-Storage Near Milwaukie
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Milwaukie Climate Controlled Storage Near Highway 99E
Storage units in Milwaukie are just off Highway 99E, a couple miles west of I-205. All-indoor climate controlled storage units in an assortment of sizes are available on-site.
Golfers who frequent nearby Eastmoreland Golf Course can tuck away their clubs in a 5x5 storage unit after hitting the fairways. The historic public course dates back to 1918 and offers lush surroundings and vistas.
Ardenwald Elementary School families can store all their athletic and recreational gear for play at nearby Westmoreland Park in a 5x10 storage unit. Also pack in rarely used items such as holiday decor and off-season clothing.
Those sharing space at nearby Brookside Apartments can use a 10x10 storage unit for duplicate furniture. Sofas, coffee tables and dining sets can be stowed away, along with boxes and excess kitchen equipment until needed again.
A 10x15 storage unit will hold all your watercraft for enjoying the Willamette at Milwaukie Riverfront Park. Canoes, kayaks and standup paddleboards can be stowed with all their accessories. There will be ample room for all your camping and fishing gear, too.
Lewis and Clark College is just 5 miles west of the storage facility. The Crystal Springs Rhododendron Garden is only 2 miles away. And downtown Portland is around 7 miles north, for a quick trip to the farmers market, live theater or a visit to one of the Rose City's museums.
Milwaukie Public Storage has plenty of storage solutions to fit your needs.
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 587)
So helpful and easy thank you!
Great staff! Very clean building. Affordable units and I love that insurance is required, should anything happen to valuables stored.
10/10
Ria, has been a huge help with everything. She is a great communicator and always has a good solution for what I am trying to figure out. Thx you Ria!! Your a rockstar!!
Ria is so friendly and helpful! The facility is clean well- lit and feels very secure.
Clean and warm. But changing my initial 5 rating. Apparently they no longer maintain office hours. Unit was broken into. Lock was cut. Can’t relocate yet, but will as soon as I am able.
Rhea at the Johnson Creek Public Storage was very professional and helpful. The place was clean, well maintained and the process was made very smooth from initial inquiry to completion of the move in. The only area of concern was that there is very limited parking at the facility and there is no other parking readily available around it.
Michelle was very helpful with my vacate process.
Ria is amazing! We've been spending a lot of time at my mother's storage unit trying to sort out her belongings now that she is unable to (dementia). Ria has been so helpful in getting us an adjoining unit at a good price and helping us in a kind and caring way when we need anything else.
Ria was very helpful, understanding and transparent about the storage units a good employee 👍
Ria helped me out with no problems. Was only charged a dollar for upgrading to a larger unit. Do recommend!
Great customer service! 10/10 recommend going to these units. Spoke with Ria and she was phenomenal! She should me 1 unit and had me SOLD!
Ria and Jaimee were very helpful. Thank you!
Great service today from ria
Tia was very helpful. A great experience.
Ria was awesome and really helpful
They will jack up the price without notice!! I signed up about 4 months ago for a $100 unit, and then they raised the price 45% without telling me! I got charged $145 with no notice! I was out of state and couldn’t do anything about it. Then I scheduled a move out, but they forced me to pay the full month, they do not prorate. My lease begins March 1, but you MUST be out of their unit BEFORE midnight on the 1st. I believe they do that to entrap renters on purpose. Totally unethical.
Unfortunately I think public storage is greedy corporate company, I will be taking my business to a locally owned unit.
I went in today and received exceptional service from Patrick who went above and beyond for me an my daughter. This location is also very clean. I have used quite a few different ones and I can say this location is better than the Vancouver one, that I will not be returning too! I would use and recommend this location to my friends and family.
Thanks for all your help Patrick!
Pearl, helped me from phone call to showing me the different sizes, pearl was very perceptive and knowledgeable about what options were available.
Also very communicative and dedicated to assisting me. Pearl made my experience A1.
Yes this is a good place for your things ,
but , get a good lock , because you have to know your code # or else you won't be able to get in , it's a safe place but just get a good round lock , thanks
Excellent friendly helpfull
I would not get a storage here. Our storage unit was broken into. Barley any help from staff during this processes. Not willing to refund us for the 2 and half weeks we couldn't access our storage and all they could tell me is "you could've paid for a locksmith to come out sooner" like what? That's your job to handle not the consumer who had their stuff stolen. And now they are telling me I have to pay whole months rent fee when I am moving out 2 days into the month. Staff are not helpful and feels like they don't care about people .....
Pearl was very helpful and informative when it came to getting the right storage and pricing. Definitely worth leaving a 5 star review. Thanks Pearl, you’ve been a great help👍🏽 keep up the good work!
Pearl is one of the most patient and thoughtful associates I have had the pleasure to encounter with during my limited times there. She has been able to help me with my move as well as giving me valuable information that helped me transfer my things to this location from my previous one in another city, something that felt so stressful and inconvenient to me, she was able to break down in simple steps that took a lot of my stress away. Thank you for your hard work and attention to detail, it is invaluable.
Was helped by Pearl. She was wonderful to deal with. Very helpful and knowledgeable. Made me feel great about renting a unit from them.
Sucks.
I've been with y'all for a few months giving 2 stars because I cannot seem to get a hold of upper management. Fortunately front desk Pearl has been on top of it making process overall less stressful. Will continue to be with y'all but would appreciate some follow through with management.
Thx so much!!
Needed to find a larger space to consolidate two spaces. Pearl was extremely helpful in finding a location that was perfect for our needs. She took the time to show us units and knew her stock. She showed us how to reserve and discussed ways to manage the transition from two to one in a way that was cost effective. Highly recommend working with her for your storage needs.
Clean, easy access and good service.
Super friendly and helpful!
I recently had the pleasure of working with Justice at Public Storage, and I can't recommend him enough! He helped me find the most cost-effective storage unit that perfectly fit my needs. Justice was incredibly knowledgeable and went above and beyond to ensure I understood all my options. His friendly demeanor made the entire process smooth and stress-free. If you’re looking for excellent customer service and great storage solutions, definitely ask for Justice!
Lisa is the best! Thank you so much for all the kindness and support.
Man I had no idea what to do, Justice was so unbelievably helpful, this is exactly the service I need instead of a robot talking to me. Thank you Justice. Give this guy a raise yo! Thanks y’all 🙏🏼
Pearl is a super nice and caring woman, I’d give her 5 more stars for her outstanding customer service, bringing the stars to a 10+++++++++++++++
This place has it’s issues like every storage place, but every single employee I have dealt with in the year of renting here has been amazing. Considerate, thoughtful, and going above and beyond consistently. Pearl especially has been ridiculously helpful and understanding. Highly recommend.
JD was a great help. Very kind and professional.
Pearl, the front desk manager, is personable and professional. She was able to save me money (yeah!) and provided me with an affordable storage solution. Thank you, Pearl and Public Storage!
Pearl is a gem!!!!!
Pearl has been extremely helpful & considerate. I wish we hadn't had to move to another location. If you are in this area, I highly recommend this location.
Pearl ROCKS!! Super helpful throughout the process. Thank you so much!
Clean and well-run facility. Staff, especially Pearl, is extremely helpful, professional, and friendly.
Pearl has been amazing, she called me prior to reservation, made sure I had all the information I needed prior to move in, when I came in I was fortunate enough to have her guide me through how to gain access to the facility, she showed me around, showed me how to use the gate code for access, guided me on how to use the elevator as well. The facility is clean, it was so refreshing as I have had bad experiences in the past with storage units, she was caring, kind, and very helpful. I appreciate Pearl for everything she did. She was easy to talk to and understand, she made the experience very pleasant. Pearl, thank you.
Pearl was super helpful getting me into my unit today! She let me see it before hand to make sure the size was just right, which I appreciated! As well as helping me finish my application in store
I called because I was trying to figure out what I could get that is gonna be the best bang for my buck. pearl gave me multiple different options and different routes that i could take and was very informative, patient, and kind! thank you so much!
Pearl was outstanding on helping me decide what size, when I am at a loss. I am very Thankful for having met a kind person for once. She was very informative as well.
Too notch service! Thank you Pearl
Angel V.
Pearl is an amazing employee you have, she made me feel welcome and comfortable and that is very important in your line of business. She is the first one that has made me feel comfortable, so friendly and i am in customerservice. I have another storage unit at another location but dont feel comfortable going there so when i looked at this location and met her i decided to get a smaller unit for her location, it is always clean including bathrooms, she is always in the office and if she is inspecting units she is easy to find. But when i show up she is in the office so so important and so so nice! Please let her know how much i appreciate her and how safe i feel for choosing this location! ❤️ thank you and when i went to go pay my bill Chris was friendly too! So if you guys see this thank you!!
Lauren J .......
Pearl was a great help and she gave me all the info I needed. Would recommend.
Had a great customer service experience with Pearl, look forward to renting my unit and hopefully a continued great experience with Public Storage!
Good stuff
The staff there we super friendly and helped fill my needs. Hats off to Perla she did a great job. Would recommend this site to my friends and family.
I dropped by in the afternoon hoping to rent a unit. No one was in the office so I called the number on the door. After speaking with someone I was told that I’d get a call back in 10-15 minutes. I made sure to let the person on the phone that I was on location. After about 50 minutes sitting in my car in 90+ degree weather no call. I returned home. Finally got a call over an hour after the first phone call. I began explaining what had happened and the call was disconnected. No attempt to call me back. I called back the number on the door and spoke with a couple other representatives who were unwilling to make things right and continued to try and “close the deal” I’m sorry but wasting an hour of my time is totally unacceptable.
Pearl delivered excellent service anyone coming here for a storage she definitely check it out
Can’t speak to anything except JD, the onsite associate. Extremely helpful and knowledgeable.
Polite and well informed staff.
Clean and secure. Pearl was helpful and friendly!
Pearl was professional and gave accurate info
Thank you Pearl for making my stressful moving situation a little easier on me. I really appreciate you going above and beyond and for me. Thank you Pearl!
It was a pleasure working with Pearl. She couldn’t of done more for us. Thanks
Pearl is excellent she was very good at communicating and it was very clean and it's a secure place
Great service!!
Stephanie was great! Really helpful and got our unit sort out efficiently!
Stephanie is Great. She really cares about her clients. I felt very taken care of. Great smile too.
Justice is awesome!
Stephanie was awesome.
Stephanie, the manager, provided me with superb and outstanding customer service. She was efficient, commutative, and cheerful whilst attending me. Thank you Stephanie, you made a huge difference.
Pearl was wonderful she was kind and explained things well and everything was really easy and the place was really clean
Stephanie was phenomenal with getting us transfered to a new space after discovering a small leak. Prompt, kind, and thoughtful. She even brought me a water bottle while I was moving things!
Very clean bathrooms! 🧼
Stephanie was a great help.... no complaints... definitely do it againn....
Stephanie is very knowledgeable and a pleasure to have working
at Public Storage when I've came in she is always willing to answer questions I might have. Keeps the place looking good!
Stephanie was delightful and extremely helpful!!!
Stephanie was great and very helpful!
💥💥💥💥
Friendly staff and super easy rental process with a clean facility.
Stephanie was so helpful and timely manner.
Thank you,
Stephanie made it so easy to move in! Thank you
UPDATED: I had some concerns about my experience with PS since I rented a unit there, and the new manager Stephanie was approachable, very helpful, and a pleasure to deal with! 10/10, Stephanie! Very much appreciated and please Keep it Up! 👍
OLD: I moved my things into this storage only a months ago, so my only real experience was with the manager Lynn. I found her refreshingly nice, kind, very helpful, while being professional! Very much appreciate you, Lynn!!👍
The staff is very friendly, helpful and knowledgeable. The building is clean and well lit.
Most amazing and friendly customer service from Stephanie. Don't make her job harder! State of the art facility.
Amazing and quick service! Love love love!
Stephanie is amazing:)
Stephanie was absolutely amazing and went above and beyond what I could have ever expected. She definitely is a top quality employee and management needs to take care of her. I would rather rent from this location due to her kind nature and extension knowledge of her building and units. Five stars for Stephanie and her hard work!
She was so helpful and friendly, five stars!
Stephanie was great! Super friendly, efficient helped us a lot getting checked in. Had a great experience
I recently rented a space online by mistake at the wrong location. No worries because Stefani @ the Johnson Creek location fixed the problem ! I give her 10 out 10 on the 4 P's Pleasant Polite Patient & Professional !!
Stephanie is fantastic was super helpful in getting me set up! She’s offered to assist and be available when needed!
Awesome!!!
Stephanie the property manager is super kind and helpful!
Was offered full refund for the lock on a storage unit I didn’t end up needing. Thanks Stephanie!
Well we were robbed by staff the insurance has never came through they raised the rent to triple then the manager ends up with our stuff basically they do illegal practices and we're taking them to court our source there ex employee said they got into over 40 units in a week he's now in jail for other crimes. Bottom line they are theives
Stephanie in the office has a beautiful attitude and halped me when I was tired from moving from Nevada. I highly recommend this location because she's so great.
Super helpful & friendly, had a tricky situation with a unit and took the time to give me several ways to solve it. Thank you!
I love how professional, pleasant and helpful the staff is at this facility. I especially enjoyed Stephanie's hard work to make my experience peaceful and worry free. She is always looking out to serve me in the best manner possible.
Stephanie is amazing, professional & super friendly.
I used this to store stuff for my business. It was very useful. Great service from Stephanie.
The customer service provided by Stephanie is absolutely amazing. I moved into this unit when it was under previous management which was good. I was disappointed when public storage took over and they continued to raise my rent several times
I like the service at this location. And it's always clean and friendly. I just wish public storage would give their long term customers the pricing that new customers get.
Stephanie was so helpful and patient with me to update my account and features to the public storage App. I'm sure I wouldn't have figured it all out my self. She also helped with adjustments to my rental price, nice surprise.
11-18
Another great interaction. Stephanie assisted me with a lock issues, and made things super easy. Turns out it was an easy fix. Thanks again
Stephanie was super helpful. I asked all kind of questions about transferring to a smaller space, prices, and how that is billed, and she was available to show me multiple units so I could understand the differences in space. Thanks for making things easy.
Externally helpful service and very well maintained. Very smooth process all the way though my time here
Stephanie is a rock star! Thank you!
If you value your belongings go somewhere else. My storage unit was broken into. They wouldn’t let me see the security video , and wouldn’t tell me how they gained access to a secure building .In my opinion it was an inside job and that James was involved by the comments he made to me . It been over 4 months and there fly by night insurance has still yet pay the claim. On top of that they raised the my unit $50 per month. This place is ridiculous.
Update 2 weeks after this post my storage unit was burglarized again . This company's failure to secure the building is complete negligence. If you’re storage unit was also broken into please contact me to form a class action lawsuit against Johnson creek llc .
I did this wrong the first time around! I just walked out of this location and Stephanie was so awesome! She was super accommodating, very efficient, and kind. I’m very grateful for my experience. I will definitely return for the customer service!
Raymond very helpful employee he's constantly walks the halls more then any other employees
Great storage facility. Raymond was very helpful and friendly too. Happy customer
Manager called me back and met me at the time we set. Steph gave me all the info i needed and showed me a great alternative for downsizing.
Super professional and friendly staff. The facility is clean and easy to access.
Raymond and Shawn were some of the most helpful people I've ever met they were courteous and kind and also showed me a couple shortcuts for the app. Great people!! Thank you.
Stephanie is totally helpful, doing a great job!
Super easy and convenient to move in. Very simple set up. Definitely recommend.
My main complaints are there are never enough carts during the weekend, security seems light as I saw two guys wearing Halloween masks leave quickly on bicycles, and they raised my rates 20% after 6 months.
Stephanie was awesome helping me choose & rent the right size space after an exhausting day, really appreciate her patience & professionalism!!
Stephanie was simply amazing. The parking lot was totally full and we got very frustrated because all of the auction folks blocked our moving van from accessing the storage rooms. She was calm and kind.
Stephanie is very friendly and has helped me so much. I really appreciate all that you have done.
Stephanie was such a pleasure to work with! She was so friendly and so informative and helpful and really spent time answering all my questions. Made me feel so comfortable and I'm so excited to get my unit and spend more time here! Thanks again Stephanie!
Our storage unit was broken into and Public Storage waited until 10 minutes before closing to let my husband and I know. They deflected any responsibility, noting that this could happen "anywhere" and they have consistently raised their prices since we moved our stuff into the storage unit over a year ago. This place does not care about your valuables--they care about their money and liability.
Excellent fast service! James was a huge help, very kind, patient and knowledgeable. Truly recommend this place. Great customer service and availability! 🙂
Stephanie is awesome. Very organized and helpful with attentiveness for my needs and the whole property. She's a great people person. I highly recommend this space because of Stephanie's Management.
So far so good. Great price, clean.
Excellent service and friendly too.
Thank you so very much!!!
10/10 service!!!!!!!!!!
Very nice lady. Great personality
All my first-time renter questions were promptly and professionally answered by Stephanie–so grateful for her service :)
Stephanie is the best. Very helpful. 5 stars for sure. Thanks!
Stephanie was great! Very helpful and hooked me up with a sweet deal! Very happy to store my important stuff here. Feel very safe and secure here.
Kudos Stephanie G at Johnson Creek for communicating a problem promptly and working with me at a solution.
Stephanie was very helpful in getting us vacated and provided us with all the information we needed. Most pleasant customer service experience I've had in awhile
Stephanie went above and beyond. She was kind, professional and so helpful!
Stephanie awesome. And helpful
Stephanie was extremely helpful
Very helpful
I’m experiencing some issues with an unrelated moving company. I need to do some research and understand which items were not delivered to my unit here as they should have been. I spoke to Stephanie, and she went out of her way to both be understanding of my issue, and to try to find ways that she could help me. Super grateful she’s there.
Stephanie is very helpful and kind. I'm so excited that she is cleaning the bathrooms and trying to make this place better.
Stephiane rocks!! Very professional. Great experience.
She amazingly helpful!
Stephanie in the office is so kind and helpful! Truly the most standout and best experience I’ve had at a storage facility.
Leaky roof.. they don't care and won't change my unit. Rent was never what it was supposed to be 97. It went straight to 160 and its my first month
Had to move locations due to behavior from James the building manager. Purely combative and dismissive. Also, after a 3 minute interaction, if he doesn’t agree with you, he is fully prepared to escalate. Due to his lack of action and response the building isn’t secure at the moment.
Public Storage district manager Monica helped me out with the situation kindly and solved the issue super quick. I think Public Storage is actually pretty great, but not this location at this time.
I'm happy with the personal customer experience with the employees. But I am not happy with the fact that I have only had the space for 3 months and it has gone up $30. Therefore I had to move my whole storage to the same size space which was cheaper. Makes no sense!
My unit was broken into and several item stolen. Facility seems unsecured. Spoke with several other renters as I vacated my unit and they also had burglarized units. Manager already know cop on my police report from previous break in. Dont keep anything you value to this property.
It's really organized and clean professional.
I discovered that my lock had been cut through and replaced by thieves, who ransacked my space. This is NOT a safe place to store things despite appearances.
Thousands of dollars worth of personal and irreplaceable items were stolen out of my unit, all under the watchful eyes of Public Storage. I had been a paying customer for years. Never again.
The rental process/sign up went smoothly
The person on duty at the Johnson Creek storage this morning ( 12-18-22)was extremely rude and unhelpful. He has no business interacting with the public.
2-17-23 Once again James, at the Johnson Creek location , has shown that he has no business interacting with the public. He was rude and argumentative.
Always clean and helpful service
The District Manager was responsive and empathetic to the concerns raised in my initial review. He made arrangements to honor the employee's promise of a refund and to compensate for my inconvenience. (This weekend I helped other friends move into a different Public Storage unit and all went well).
⚠️ ⚠️ My storage unit at this location just has been BROKEN INTO, and ROBBED!!! The was a lock on the door provided by the facility, but it didn't stop the thieves.
I DON'T RECOMMEND THIS STORAGE FACILITY, BECAUSE
⚠️ THERE IS NO FENCE WITH A SECURITY GATE AROUND THE STORAGE FACILITY!
⚠️ THERE ARE NO CAMERAS IN THE HALLWAYS!
- NOTHING TO PROVIDE MORE SECURITY FOR YOUR UNIT AND YOUR THINGS INSIDE THE UNIT WE PAY FOR!
JUST AWFUL 👎👎👎👎👎👎
Definitely would not recommend! Aside from the frequent break ins general lack of safety, i have not been able to get in the building (to get to my stuff) on multiple occasions. I plan on moving my stuff out as soon as I can.
The only good thing about public storage on Johnson creek in Portland Oregon is the manager Shawn. He was nice and help full. My storage unit was broken into and in the mess of me cleaning up and moving stuff out of my storage I forgot to stop the payment from being pulled. I was refused a refund for the month . Later a manager called me and she was amazing and kind just like Shawn. Thank you Monica for helping me feel like public storage is not a bunch of crooks.
Nice
Moved out cos of a few thefts. I also don't like multi-level storage places, tbh... Desk person was helpful
RAMPANT theft - back door is broken and mgmt does nothing. People come in/out as they please, security system never works, many, many units broken into lately with thousands in stolen property. MGMT does nothing. Avoid at all costs.
Storage unit was broken into and everything was stolen.
Extremely disappointed with this business since the change over from Extra space Storage. Multiple issues with billing, etc. Currently trying to get my things out and my unit has been padlocked. Why? Because I didn’t update my new CC so they can charge it for October. Ridiculous considering I won’t have anything in unit. I am moving out of it September 30…. Omg. Such insane behavior and that’s just the tip of the iceberg.
Do not utilize this company! They are an absolute nightmare.
This place was not great. Out of the 2 elevators only one worked, and that is still a stretch of the word. Very slow. Added 40 minutes to the job.
Very clean. Good location.
Rented a small unit a few years ago when this was owned by Extra Space. Never had to think about it, never a problem. We were able to access our unit after business hours, which was nice. We are going to be moving and went to the unit at 7 this evening to pick up some of the boxes and other packing supplies that are in the unit. Our gate code was accepted, but failed to open the doors. We attempted multiple times. Another customer was in the parking lot and said he had the same issues. The access hours posted right above the keypad stated that the access hours were until 9:00. No one was in the office, and calls to multiple phone numbers on the Public Storage website - which claimed it had customer service agents available until 10pm - led to the same phone tree that terminated in a notification that their agents were only available until 6pm. There are other storage companies around. Go with literally any of them. If Public Storage buys your current storage company, immediately cancel and put your stuff somewhere else. Heck, live with boxes piled in your studio apartment. At least you'll know where your stuff is and be able to access it at any time.
Not only was my unit broken into and everything taken but the company just replaced the lock and I was never notified of the break in.
I was made to feel it was my fault because I had not been there in 3 months.
Terrible management, no cameras absolutely do not store your things here.
Public storage never reached out to me, they haven’t offered to refund me or been of any assistance.
After being a faithful customer who was broken into once and always pays on time they had the nerve to up my bill by 35% for no reason this month and since. I visit a few weeks ago to get into my unit and my lock has been changed with zero notice or explanation because my unit had been hijacked by theives again! Over half my valuables items have been stolen from me casually because I was the one who informed management of the break in once I found out weeks after it happened originally, they had no clue. They provide minimal video surveillance and a convenient mandatory insurance policy to cover their lack of security. I hate Public Storage and hate that they took over the place I went to after leaving their terrible company to begin with. After talking with a local PDX officer this is commonplace amognst all public storage facilities as in 1-3 times a week so there will be a class action lawsuit to follow 😏 stay tuned
They apparently changed the locks for the whole building without notification that they would do so. They raised rents. I pay my rent every month and haven’t been there in months and went to get my stuff tonight and couldn’t get into my unit. I’m very upset. I can do work I needed to do tonight because of this.
My husband and I moved out of our home and traveled for a few months. We went to clear out our storage unit and found that someone had been in our storage unit. Many valuables, including my husband's fishing poles that were his fathers. Lots of family memories gone. Absolutely disgusted that our experience there was horrible. I would not ever store anything here again and urge others to use caution and your items ARE NOT safe.
Originally when I got a unit at this location it was Extra Space Storage. I got this unit mainly because of the access hours. I have never had issues until the change of ownership.
Since the change in ownership my storage cost has went up twice and this last time it went up $54 which I think is absolutely ridiculous. The access hours have changed which was a huge upset to customers. Today I came in as I just moved and needed to use my storage…the elevators are out of use for 2 days. I know things happen, but there seems to be a handful of issues that keep happening and it’s very displeasing.
Lynn is the best on site manager. She's helped me with several issues I've had and is promt with her return phone calls and even offers to help me move items that look heavy. She's a great addition to the complex.
Love this place! Lynn’s customer service was excellent and she helped me get right in.
She made you feel so welcome made me laugh made me take all my troubles away for the day bless her heart
A great location in a beautiful neighborhood.
The manager, Lynn, is very helpful and knows the business!
I went in to day to pay my bill and mrs Lynn was so helpful and full of smiles . Thank you Lynn for making my fay brighter.
I absolutely despise Public Storage, these five stars are for Lynn, as for the policy that lovely lady is required to enforce... 👎
She was very friendly and got all my needs met
Lynn the manager was really nice and great with customer service.
Great facility and staff. The manager Lynn goes above and beyond and made the whole process a breeze and zero stress. 10/10 would recommended
I’m giving three stars only because the new manager Lynn is such a pleasure to work with and helped make the process to vacate my unit very simple and straightforward! She has been the best thing to happen to this facility as far as I can tell and is a model example of how to make the most of a bad situation! After 7 months in this facility, it’s been nothing but policy changes, management changes, and price hikes that have all somehow had my bill consistently inconsistent, as well as landing me several fees for unannounced change of policy and ownership. The whole experience was a joke, but again, Lynn was a pleasure to deal with, and I hope she can turn this place around, it’s a great location with a lot of potential, and the units themselves are all shapes and sizes! Good luck Lynn and I wish you the best!
-Marquis
New management is super helpful and nice. My move in and move out were both set up in about 10 minutes. Recommend for sure!
I was renting units at this location while it went through a change in ownership of the facility. The switch did not go smoothly, and the re-establishing of payment processes took time to work properly. Through it all, the manager, Lynn, put in a lot of energy to successfully unravel the mess left to her. She sorted it all out with computer searches and phone calls until I was satisfied. I was disappointed in the corporate change being poorly done, but very pleased with Lynn's coolness under pressure and great attitude, especially since I was not the only one unhappy. Great work! She made the difference between me staying or finding a new facility.
Great location. Lynn is knowledgeable, personable, and keeps the location clean! If I could give her 10 stars I would. She has made the transfer to public storage very easy. Always helpful and ready to answer any questions.