Public Storage Self-Storage Units at 1421 E Powell Blvd, Gresham, OR

Tyler is absolutely AMAZING!! We had a pretty awful experience at another location, showed up to Powell and he went above and beyond for us. Made it a smooth transition and got us all squared away. Thank you so much Tyler!

Tyler is so nice. I’ve really appreciated all of our interactions over the years.

Very nice facility! Tyler was great and made it easy!

So first of all I would like to apologize. I'm pretty sure I dealt with Tyler, I even asked his name and then promptly forgot it 30 seconds later because I am scatterbrain sometimes. So I will add to the posts below that Tyler is amazing and if it wasn't Tyler working on the 15th then all this praise should go to the awesome dude who was behind the counter, and I'm sorry for forgetting your name. I had made an online reservation for a storage unit. Showed up probably 30 minutes later, Tyler got me all set up. Showed me how to use the app and if that doesn't work, how to find the unlock code without having to dig through my emails. The whole process was completely painless, dude had me in and out, in about 10 minutes and I was storing my first stuff away.

Tiffany was awesome she took me to look at a couple different sizes we talked about what my needs were. She explained everything to me in detail and went over everything so there was no confusion great personality sweet little gal doing her job hundred percent.

Tyler made my day . Very helpful . Thank you.

Been renting with public storage for years now and they consistently treat us terribly. Poor response time, terrible customer service, a HORRID phone tree for calling in with questions and constantly increasing rates. their business model seems to be to increase customers rates as high as they can until the customer notices, then backpedal to try and keep them, or force them out. They just don't care and will take advantage of you.

Great service

I was very impressed with the cleanliness of the facility. Tylor was the most helpful person I’ve ever encountered at a storage facility, friendly, cheerful, willing to help me with whatever I needed help with responds promptly to any requests or problems. You may have highly recommend this location in Public Storage.

They will rob you if you stay their to long and lot of hidden fees watch out

Excellent customer service safe location and property 10/10 recommend

Great customer service.

Few months ago we moved into a storage and we are more than 5 breaking within a year that we've been there don't understand how is possible that someone would just drive off Out of the parking space with a trailer without the manager even knowing that the trailer's leaving They drove off with my trailer with more than $20000 in equipment call the public storage and all he said was that there was nothing they can do they don't care about your stuff all day care it's about the money you're giving them This is the worst place to rent from I have rented from other places before and no one has stole for me being an inside the parking storage this is the only place that we had more breaking we have been losing money but we rent from here because we are close for home we'll be looking for another place soon I would not recommend this place to anyone is the worst place..........

The onsite manager, Tyler was a very nice and down to earth guy. He went out of his way to help us out. Gave us store hours for other properties and was extremely helpful.

The manager, Tyler, here is absolutely wonderful! He is always nice and easy to work with. I've had problems with the facility itself and as much as he would like to help me he has been instructed not to address these things by the district manager. The biggest problem I have with Public Storage is they don't seem to care if I can see inside my unit. I'm currently moving from a unit that has a functioning light in it to another unit that has two lights in it that don't work. I have brought this up and he said the district manager told him not to repair lights any longer because people modify them to have the ability to plug things in. I feel that if I'm moving into a new unit that I should have functioning lighting inside my unit, but it would be understandable to not repair something that I modified or broke after the fact. What if I trip and break a bone inside my unit because I can't see? How is it fair that my neighbor has a working light but I do not? What if I was elderly and I tripped in my unit and shattered my hip? I lose roughly 35%- 40% of my daylight accessibility hours because of this and it doesn't seem fair that others have functioning lights for the full access time. Does my rent not pay the electricity here? If I pay my rent on time every month I should have full amenities and accessibility. It feels like discrimination that one person would have functioning lights and another would not.

Great service! Tyler was awesome!!

The manger is very aggressive with ppl so be prepared. I dealt with the district manager & he was very professional & kind. The low stars are bc of the on site mgr's attitude

Absolutely the worst public storage I've ever been to. There is never an employee there to help or even answer the phone. I've left messages and have had zero calls in return. The only positive is that the place recently got painted and is clean inside. Other than that, it was a very frustrating experience trying to talk with anybody.

I was late to leave before closing one time in ever since then they have put a second lock and I'm not allowed there only during office hours which is closed by the time I get off work so I'm never able to get into my storage and I've tried talking to them and they said that I was late four different times which I was not I've only been back one time in 6 months after they first put the second lock on they make it almost impossible for me to get into my own storage which is ridiculous they said that the entire time I have my storage unit I will have that second lock on it which is so messed up.

There’s no carts for moving the heavy boxes to and from vehicles.

Great service

Very personable . And informative. Made renting a space easy. Thanks!

I’ve been a patron of this facility for about 6-7 years now. Customer service and location is great; however, corporate policies are terrible and there is no rent control. Started out around $75ish a month for a 5x10. Now I’m coughing up $198 a month when I can’t even afford rent where I actually live. The rent goes up every 6 months and with the mandatory insurance it really adds up.

Tyler was great!!

Great and courteous staff, very convenient and cost effective!

I like how every time I need help at the counter or go in whenever Tiffany is working she always has a new dad joke for me and I absolutely love it and cracks me up

Units are perfect and very clean and staff is great when someone is there.

Two break-ins in a year. I have an inside unit that was pitched as being secure due to the entire building having a second set of locks on the doors. Over time, the mechanical combination locks were swapped out for regular doorknobs because people kept smashing them in. They didn't seem to think adding cameras would be a wise investment? Would have helped with my police reports. So now it's less secure, yet they have raised the rates continuously; I'm paying far more than the "off the street" (non-promotional) rate. Cheeky.

Great, quick service! Witty staff.

Had my unit broken into, how ever the staff were very helpful in rescuing the unit.

Great place to store your belongings. The sites manager was super friendly and helpful. It is secure and we had no worries while we had to store some of our home until we found a bigger place.

It’s a storage place, what can I say. The staff is really nice and have been helpful through our time here. Would recommend!

Awesome

Tyler has been so helpful and very friendly every time I've been there. He made setting up easy, fast & explained as he went through the process.

When my husband and i called to get a quote the lady who helped us was very helpful . But the public storage place she sent ys too the guy was not understanding we just picked up our trailer wich was gonna be at the storage place we had just picked up . For free . And he wanted us to have the title to the trailer even though portland is back at high risk level for covid 19 and dmv is so far backed up for appointments. Customer sevice skills way under poor very disatisfied. Rude and not understanding . I will not be recommending this place for anyone . He treated us like we were beneath him and or homeless and or tweekers .

Customer service is excellent always friendly and willing to help

Always clean and secure

Miss Kyra, the young lass up front took care of me very quick and was both kind and helpful. Not only that but the pricing was choice especially how close to home she is. Looking forward to to using their storage facilities in the future as they are easy to navigate and convenient. Highly recommend!

I've never been disapointed by the office staff. Polite, friendly, and helpful.

Very helpful made me feel real comfortable found me a unit that wasn't too far for me to walk because of my handicap I was very pleased with the place and the worker

Great service very friendly and helpful happy to have done business at this location kyra was very friendly and helpful

Kyra, Tyler and Mark make an amazing team, exemplify solid customer service and are doing a great job at this Public Storage location. Despite having to ask for a few special requests, they always listened to my issues and did whatever they could to accommodate. I got a chance to interact with each of them and really appreciate their positive, professional attitudes. Storing your property with someone you don't know can be an anxiety provoking experience but thanks to the Public Storage Gresham Powell location I can rest easy feeling like my stuff is OK. Thank you! Scott

I had such a great experience here that when I needed to store my car again Kyra made it so easy like I never left

Very clean and well lit

Fast quick service

Helpful, friendly and easy to work with! I felt my belongs were safe there and the property was well maintained. I would 100% recommend

I rented a space yesterday and was served by Tyler and Kyra. Outstanding service from start to finish! Both were very curteous and knowledgeable. Kyra was extremely efficient with the registration process and Tyler showed me the unit, then unsolicited by me went online and found me the best deal. The location is clean and security is fine. Would highly recommend this location.

Me and my boyfriend just started storing here. We did everything online and thought we knew what we were doing but luckily Kyra asked if we needed any help and saved us! She is so awesome and im so happy there was someone there who was nice and super courteous to us every step of the way. She gave us so much information and made everything simple and painless. Im so happy we went with public storage instead of Nw self storage.

I had a great experience here in the year that I rented. The staff is very helpful friendly yet professional. I would definitely rent here again and recommend them!!!

The manager is one of the best

Kyra was very helpful

I came in to inquire about a storage unit that I will need in the future and the gentleman at the front desk was very helpful and polite and told me my options. Great pricing and wonderful location! Will definitely be storing here in future

Great Experience! Fast & affordable! Kyra was friendly, professional & informative! Thank you!!

Great staff

The employees are wonderful. The reservation system is broken. I reserved a unit online for $48 I went in on the day to rent my unit and the system bumped up my price by $20. I was told I would need to make a new reservation. I don't have an income currently I can not do 65-85 a month for a unit I reserved for $48 dollars. now I have to wait for who knows how long because the server failed. honestly 4 stars for customer service. 1 star because the server is broken.

Both employees I've dealt with, Tyler and Kyra, were super nice, professional and helpful. I've had a great experience not only renting a unit but upgrading to a bigger unit with out any issues. I feel like my business is appreciated and I do recommend anyone needing a storage unit to use them. I feel safe when I'm there and trust my stuff is safe as well. Definitely the best storage place I've been to so far.

It's not a huge place and very easy to locate and to get in and out of. Plus there are quite a few places if you're hungry or thirsty or need gas and they are very close by. Plus a lot of other grocery stores are located near there not very far actually from there.

Cheapest place I could find in our area. And Salina helped us get a storage place in minutes! No hassle, no lags. I was an little surprised with the insurance fee, but I guess I could've asked what it all implies before signing up.

Public Storage advertises heavily that you can get your first month unit rental for $1. Not true. We were charged a $28 admin fee, a mandatory $15 insurance fee, and we were made to believe we had to purchase one of their locks for an additional $20 (even though many units had a variety of different non-Public Storage locks). Altogether we ended up paying $68 for the first month! Security at this location is not good either with many people driving in directly behind another vehicle while the gate is still open (without having to enter a gate code)...

The brunette in the office is hot.

Kyra was very nice, even if she made me buy one of her locks. No really great customer service, great salesmanship

Super easy check in and clean property! Affordable also!

OH MY GOSH so helpfull! She answered all of my questions and really made me feel really comfortable moving in. The place is super clean, super friendly staff, and you can tell they work really hard there. So happy i went with public storage instead of somewhere else.

I had a storage unit for about 3 years. Friendly service and it was always clean.

- half just cause they say need this much then add on other charges like lock and monthly insurance.

Huge shout out to Kyra! I was running behind packing, and missed our time to set everything up for me to have a storage unit. She ended up calling me and I had just enough time to get there before they closed! I truly appreciate her for that because she ended up helping past the office hours. She also works fast, so we finished reviewing everything within minutes. Thank you Kyra, and public storage, for taking care of me and my belongings!!

Can you store an RV here

My gf and I are very happy with this place. Great customer service from the employees. Clean property. Easy to find location.

Great bang for the buck and grest customer service

Selina and staff are awesome and friendly to work with. As a first-time storage unit renter, they answered all my questions, offered plenty of helpful tips and advice. The unit I reserved was not going to be big enough once I saw it and they quickly picked out a the perfect size for me and got me the best move-in offer available. They made the paperwork process quick and easy and is a great experience so far.

I was a bit apprehensive about putting our stuff in storage but the staff here were so knowledgeable and friendly. They put all the worries I had at ease.

I have been a tenant at this particular facility for a couple of years. Outstanding customer service. The staff here are great. Selina has gone to bat for me on more than one occasion. So in short, if your looking for long term or temporary storage, I suggest you look at this facility. You will be glad you did. Happy storing !

I have had a very good experience with the staff here they are helpful and very happy to help

My storage unit was burglarized twice. Police said only the front gate camera works, despite there being multiple cameras throughout the property. They haven't done anything to increase security. Your stuff is not safe here anymore people!

Selina has been such a great help for me and my 2 daughters. Has been able to answer every question. Help in any way she can. Helped me get the best unit for what I needed stored. Would definitely recommend coming here.

I came in and Selena was very helpful. It was quick and easy. thank you Selena for your help.

Jeremy was wonderful! Very informative and helpful and fabulous!

I had no idea what to do when it came to getting a storage space. Mark was a big help in getting me the size I needed for what I am putting in there. Thank you for the help.

Selena the property manager was incredibly helpful. I came in to make a payment and turn on auto pay on my account. My actual storage unit is further away than this location so she was super helpful in getting that all set up even though I'm somewhere else! Highly recommend being here since Selena is a kind manager

Super friendly great clean facility great price recommend 100%

The staff was most helpful and very accommodating. Thanks for the great service!

I called to inquire about pricing and Mark was very informative and helpful in planning for my eventual move this summer. Thank you.

Unhuman

Mark was very nice sbd helpful

Helped my daughter and her husband move their things into storage and I was impressed on how clean the place is. My daughter said the lady who helped them was knowledgeable and friendly.

I went in checked out different storage sizes, then they offered to hold a unit for me for a week. No obligation. They called me a week later. Do you still want it? Things were pushed off a little further I say. Can you extend the hold? Yes no problem. Sweet!😉👍

I would greatly recommend going to this public storage. The property not only has excellent customer service but is clean, safe and inviting. It has also been able to accommodate my changing needs. Thanks Selina for all your help!

Helping a buddy of mine move out of a space. The guy who stopped us was friendly, I think his name was Jeremey, he told us that if we ever need storage again in the future, to give him a call. I will definitely be using this place when I move.

Stopped a gentleman at the gas station who works for public storage to let him know that I had a wonderful experience with them in the past. He suggested I write a review, so here I am telling you how amazing this company is! THANK YOU!!

People are cool. Space is good

Great staff. Perfect location. Fair prices. Very clean.

Came in asking about prices, I am moving down to Salem. The lady suggested to make a reservation and showed me how to work the website.

Decent prices on supplies, helpful managers, easy to find location.

The woman at this place was incredibly helpful. I am elderly and was looking for storage in a brightly lit dry area. The place is clean and maintained but wasnt exactly what I wanted. I thank you for your help.

Selina was fantastic. Highly recommend.

Very helpful, flexible, and friendly. Definitely recommend.

Great customer service. I received a call almost instantly after booking online.

No contract no problems

Corporate Policy - Once you're a renter they constantly raise your monthly fee, sometimes as much as twice a year! Went from $70 to $121 in less than 3 years! If you move out even on the 2nd of the month you are charged for the whole month, they no longer prorate your bill! Local Property - Selena earned an extra star for this review. She was helpful and courteous and kept the property in order. On a bad note though, the office always reeked of smoke! 10/30/18 Update: Received a call from PS district manager Darren today, who responded to my review. He apologized for the way my business with them ended and is issuing me a one month refund. I appreciate being heard and him taking the time to hear my concerns. His interaction with me earn PS another star! 11/13/18 Update: Well I feel Darren dropped the ball or out-right lied to me just to get me to change my review! Was told it would take only 3-5 days to process my refund and as of today nothing! Once again Corporate has left a bad taste in my mouth, so I've adjusted my stars down to ONE, only because that's what Selena earn the company! Note to Corporate particularly Darren, don't bother calling me again, as your words are meaningless!

Appreciate selina and her understanding and helpfulness. Thank everyone for such a nice experience.

Excellent customer service

I almost cancelled my contact due to a fee increase but the manager went to bat for me and contacted corporate and got my dues cheaper than my current rate. Thankfully I stayed and didn't have to move.

Nice staff, clean property, definitely recommend if needing extra storage space.

very friendly great service every thing was very easy.

I needed a unit on the day I called and they got me into one and were very nice to show me the steps to get in and out of the gate and very nice on the phone anytime I had a question and called

Clean affordable units.

Organized, efficient, helpful and friendly.

Very helpful and responsive after leavi g message.

What a wonderful experiance! You can't beat the price point for the size unit and the area. Selina was super friendly, helpful, quick and informative. Thank you so much for a great experiance!

I appreciate the place office help selina is amazing personally and wonder person at this business I give her 5stars and am very happy with this company

Very friendly workers. Dedicated to securese for clientele . Definitely recommend

Selena is an excellent property manager! My first day she showed me my storage unit, explained the type of lock i would need and provided one i could buy, set me up with my own folder of information about the agreement and my own gate lock card. If i called the office, i always got a call back. When i moved out, she asked me if i needed help with anything, and offered to clean the unit. Great manager, great location, excellent prices! Recommend to anyone! -Paige

1-Star is too many. Sorely disappointed. NOT Professionally operated. Rented 10x10 during daytime. Told Staff we would return with our load & own lock after Office hours, Because I HAD to leave town @ midnight (OTR Transport). Plans changed. Had to leave earlier. Friends arrived with Uhaul @ 610pm to find MY rental unit PADLOCKED by PS STAFF Who WOULD NOT ANSWER KNOCK @ DOOR (Office Closed @ 6pm, but Storage Units are accessible until 9pm) After several frantic phone calls across 300-500 miles, my friends took the Uhaul home and found another Rental Site after their work the next day... Costing them Stress & loss of Family time AND me 2 extra truck rental days, new Storage Unit fees, and then PS refused a refund. When I return in 2 weeks I will file Small Claims Action for Breach of Contract... Denying access during Posted hours (until 9pm). Second Storage space cost less AND has 24/7 access. This is NOT Customer Service. SO SCREW 'EM.

Good place to store your stuff. Opens very early and stays open late. Never had any problems. Very friendly people who helped out several times. I would recommend them to anybody. I ever need storage again I'll will rent from them again.

Fast efficient service by Selina👍Great Customer Service, very clean business and, I got a very nice area where I don't have to walk a mile to my unit👍👍

Selina made dealing with some hard life stuff a lot easier, the facility is clean and always accessible during business hours, feels safe, etc. Would definitely recommend Public Storage based on my couple years dealing with them.

Selina. Selina! Very helpful gets the job done. And does it very well! Thank for your quick problem solving skills today! !

Everything was kept clean n tidy down to the bathrooms. The customer service was great and Selina was absolutely amazing. She was friendly n helpful going above n beyond. Thank you- jake

The manager had an amazing personality.

The employee behind the counter was very helpful. She was also very courteous of the fact I had forgot my card in my wife's purse. Best experience at a public storage of any type. She definitely is an asset to the company.

Selina, Selina, Selina. Most helpful, most informative & friendly! My daughter & I really appreciated your time & thouroghness in getting our unit. Thanks for your diligence & help! :)

My storage is actually the one on Hogan Road but I always go to Powell Boulevard to pay my bill because the lady that works there is just so nice and caring and really knows how to brighten your day

I have been very pleased with the excellent service provided Selena, the service agent/manager at this location. She is professional, helpful and friendly.

I'm big on customer service and at this location I'm very happy. It's nice and clean and organized.

This place is horrible. First, they raise your rates every few months and the customer service is just outright disrespectful. The girl who works behind the counter won't even look you in the face when talking to you, she just sits there on her computer. Secondly, I pay for security, and many times I would drive by and their gate would be wide open just letting whoever in, even after they would close. Thirdly, whether you move your stuff out on the first day of the month or the last day, they will charge you for the full month instead of pro-rating your bill. Fourth, coorporate is just as rude and disrespectful to their customers. They do not value their customers whatsoever. PUBLIC STORAGE will never gain my business again. If I could put zero stars on here for a rating, I would.

Selina was very helpful and pleasant. She let me rent at the last minute in the day and took care of my needs quickly and professionally. I would definitely rent from this lady again if I have a storage need.

Rented a 10x20 today, the service was great, Agent was very pleasant and thorough thru the process, will recommend this location to every one I know that's thinking of renting a storage unit

The staff here is very friendly , efficient and helpful. The in the office that I deal with is amazing (I don't know her name) but I'd give her 100 stars!

The storage spaces are as expected like other places, but the people who work here are great. Thanks!

I reckon it's as good as any storage facility. Nothing special stood out, but nothing terrible either.

The service agent was very efficient during the check in and outgoing process. She took time and answered all questions, showed me the unit and assisted with obtaining supplies including boxes, wrap and tape. Excellent customer service is the key to success and Selina far surpassed any expectations. Outstanding performance, and the kind assistance was greatly appreciated.

Friendly staff ..... Selina was very polite and very helpful, thank you :-)

The gentleman was amazing and helpful

Selina was extremely helpful, I highly recommend this public storage facility to everyone! Thank you for everything!

This was a great experience! Excellent service by property managment. Always willing to help and very nice! Thank you!

I have had my unit for over three years and I have always had a very positive experience with the employees here, including corporate, district manager, store manager and associates! They always problem solve any issue to the best of their ability and it makes the customer feel respected. In the world we live in, that is something to put your loyalty in. Thanks specifically to associate Alec who was kind, professional and helpful.

The move in experience I had was great. Went very quickly, the property manager was very friendly and down to earth, made the experience very pleasant.

Great experience with the staff here. Selina (sp?) was fantastic and very helpful. Explained the entire contract and process in an easy to understand way. Facilities are clean and in good repair.

Selina has been really helpful work our move and finding the best storage solutions for us. Thank you!

I've been with public storage in Gresham on Powell for over 2 years and have always received the best customer service. I want to give a special thanks to Selena who made sure I never overlooked my payment date. I really appreciated that extra service. I will definitely refer my friends and family to Public Storage, especially the location in Gresham on Powell Blvd.

Selina was friendly, fast and very knowledgeable. This is also a very safe location. Highly recommend this storage facility.

Selina the manager made it easy. The facility is secure and well-run, and when I needed an additional unit, Selina walked me through my options and it was pretty much turn-key ready. I had my doubts about long term storage, but this was a positive experience. I recommend this location.

Selina was extremely helpful and definitely an asset to the company. Give her a raise :)

Selina is so friendly, i always walk out happy. She will have you laughing everytime you see her. Shes also very helpful, she will go above & beyond to help you with any questions about anything you might have. She's the best.

Hi. To whom it may concern. Thank you for the years of professional service that I've received at this storage facility. Thank you.

Customer service was amazing, Alex was very helpful and even made calls to other locations to provide information for us. He was very friendly and customer focused.

Staff is always funny yet maintains their efficiency. a pleasure to do business with them. Site is always clean and no bums inside the fence line. however 90 days after I moved in they raised the rental rates by 40 dollars a month. I immediately moved out. Unethical as hell.

Came in this morning to do a unit transfer, talking a couple days prior to Selina. Well today Selina was early and prompt to our scheduled time. She made the paper work painless and easy, as well as showing me the unit before signing. I informed her that I was needing to store my mattress from My guest bedroom, She suggesting a mattress protector to help keep it clean and protected. Suggestion was very helpful to me and my growing little family. I have been here since December and very pleased with Public Storage services. Thanx Selina for your help.

Delinquent is absolutely wonderful, especially last minute rentals, WOOT WOOT

She made it all easy for me. She asked me how much stuff I had and knew exactly the right size unit to get. Everything fit right to the door. She is always there. When I have questions anytime, I can just pull in and she is there. She is a diamond in the rough. I'm glad she works there! If I had a business I would steal her from you! XOXO Rob Thank you!

Close to home. The security is on point. I was called and told that our unit was not secure as we had just been there and had not securely closed the lock. Could have been a costly and horrible error on our part.

Easy, accessibility and friendly customer service

The property is really clean and the customer service is excellent!

Nice work selina great customer service keep up the good work

Trisha was amazing at helping us find a pull up in a pinch amazing customer service! Thank you!

This is an excellent storage unit. Salina (Site Manager) and Mark (District Manager) are excellent in customer service and wear very helpful in assisting me with a special need to accommodate my storage unit. I would highly recommend this public storage to anyone looking for safe reliable unit for their belongings. FIVE STARS PUBLIC STORAGE !!!

This was my third time using this place and this location. If I ever need storage again, I would go back to these guys! Selina provides some of the best customer service I've ever encountered! Straight forward and going the extra mile for their customers, they even saved me money when I was in the middle of a move and money was tight!

Great experience at this location. Selina was very helpfull. Thank you

Selina was extremely helpful during my move out and has been a great help the entire year I was here. :)

Lovely service! Thank you Tracey! !

Tracy was wonderful and a great representative for your company. I was half hour late for my appointment and she still held my unit until I could get there. Tracy also went over every detail so that I understood everything. Thank you Tracy

Selina treated me like family! Energetic, honest, very friendly and professional and very helpful.

I would not recommend this to anyone. My family recently had a small 10x15 or so storage and the prices were about the same as what I have at Money Saver just a short ways south on Hogan that is over twice as large. This location was recently broken into and they were not able to do anything about it. The only camera in the entire location that I can see is at the front gate. There is little to no security anywhere else that I can see. -Prices are high -Security is little to none -Very little follow up with issues (like breakins) Go elsewhere. Money Saver has security on each unit that is linked to your gate code. Cameras all through the site, and a free truck if you have a unit.

The place is nice, staff is really friendly and helpful too!

The public storage I Gresham off Powell is by far the best storage facility I have dealt with. The manager is very helpful. She treated me like a long lost friend. Also the units are clean and well maintained!!! I highly recommend!!!

Customer Service went above and beyond. Made sure I had everything I needed. The unit was easy to get in and out of. Available moving cart made the storing process easier.

Great service.

I love this place ! It is cheap and the staff salina went out of there way to make sure I was comfortable. Excellent customer service!

My experience at the public storage property #26820. was a great experience due to the wonderful staff Selina was friendly and knew about any questions i had.I think she is a great employee. I think shes a great asset to public storage, made my experience a nice one.thank you, sincerely, Alyshia

Came back for the safe place and friendly survive

Very welcoming and I am very satisfied thanks TRACY!!

Selina was great! She went over everything thoroughly and made sure I understood. She showed me how to use both the codes on the gate and the door and made sure that I was able to gain access with no difficulties. She was very professional and in my opinion she warrants a pay raise. You could not have a better ambassador to represent your company as first point of contact.

Trisha was very knowledgeable an so very helpful. She not only made us feel very comfortable but she also got us a larger unit an saved us a ton of money. I'd recommend checking out public storage to anyone. Thank you again Trisha.😁

I just rented a small unit from Trisha, at this location, which was clean and looks well maintained . Conveniently 2 blocks from where I live now. Trisha was super friendly and helpful. She was happy to stay a few minutes past closing to ensure I got my stuff into safe storage. I will most likely need a bigger unit coming up, guess who Ill be talking to when upgrade ;)

The staff is very helpful and friendly. We had been renting storage in various units here for several years but decided to leave when they raised our rent on a 10' x 30' by over $30 twice in less than a year and the staff said that management would not repair a broken light fixture in one half of the unit. The whole place is showing it's age and lack of general maintenance. The west door stop to the upper interior halls needs to be repaired. The halls could use a coat of paint at the least and several light fixtures do not work ( new bulbs or repair?).

She was very helpful and nice to work with.

Trisha at Powell location is awesome!!!

Tracy was very nice, its an amazing place.

Great service

I rented a parking space for my truck this weekend I was treated very well and professionally I feel very good about leaving my truck there Selina P. was very help and well informed.

Selina is so sweet and helpful!!

Trisha was very nice and funny and got me squared away with my new storage unit. Excellent service at this location!

awesome service as always!!!!

Good ppl I'm give their five star... great business people

I am at my public storage location in Gresham and Tracey has been helping me Selena is also works here and I have always had a wonderful care here Tracy was very helpful today and kind and courteous and I just really enjoy coming here and there are some places I don't like going to but this isn't one of them but you really good experience

Great

very friendly, made me laugh, and gave me good input. Will refer any day. :-)

We have rented from Public Storage before. This one here on Powell and everyone has always been very very accommodating. The rent at this place is cheaper than any of the others and you get great care. I was hoping to get the first month at $1.00 but i guess the size i rented only gave me 50% off but that is still better than nothing. With everything considered price , location, friendliness of every one and so willing accommodate you this is the best place to rent from. Thanks to all of you at this Public Storage location. !!

Absolutely the best facility I have ever used. The manager Selina, and her capable assistant Trish have been more than accommodating.

Trisha was very friendly and helpful, her compassion made moving a little easier.

Love Tracy

Selena is an amazing person thanks foe your help

I moved here from Texas and the experience from the management was really helpful in my transition. I thank them for that and I can say that they will do it for you..

Trisha was so wonderful and helpful! She helped me transfer one storage unit to another. She went out of her way to make sure that I understood that I would able to fit all of my stuff in the new smaller unit. She explained that my things could be stacked safely and neatly in the smaller unit. She even suggested a really good way to stack my stuff. I have been renting a unit from this location for about 2 years and have no complaints at all. The staff have been friendly and helpful every time I have stopped in or called with a question. I highly suggest this property if you ever need to store your things. The whole property was very clean. Thank you Trisha for all of your help and suggestions! I hope your boss realizes what a great employee you are!

Help was oustanding. Trisha was so polite and helpful. Would deal with her anytime.

Trisha was amazing. Incredibly helpful, funny and gave us a free Kenny ball.

Absolutely proactive and supportive service. Both Celina and Theresa were great in making sure I had what I needed. They both contacted me during the process to verify what was available. Not only good service, but excellent quality of relating and support. This facility is clean and the units are great.

Great staff at the Powell location, Very helpful & knowledgeable. Totally recommend using this property for storing your things.

This is the most poorly ran company I have ever seen. I would never recommend going there. There is no maintenance there is no customer service. They don’t care about you or your belongings. This is an accurate and detailed account of my brief time with them. Upon entering the unit the door didn’t shut. The downspout was high and water was flowing into the storage unit. There was no working light. There was a light fixture but no light. We had to shovel water out of the un...it in order to close the door. Upon leaving we were locked inside the gates and had to wait an hour to and call the police in order to be let out. Meanwhile the side gate was open and anyone could just walk though. It had a broken lock. 3 weeks later I came back to the storage unit and all the units were iced over and could not be opened. There is no maintenance staff on site. There was on girl in the office that could do nothing. She handed us an ice scrapper and said here but it probably won’t help. This is a recurring problem and I am not allowed to help you.. Yep you got it they know about the problem and yet nothing has been done. All she could do was to give me a number to call. I called and I called and called and called and finally they called her back instead of me and can arrange for someone a week from now to come out and open the door for me. I have been calling for days and leaving messages and no one will return my call. I am left with no further option to leave this bad review. I have tried to give you the opportunity to resolve this. This company doesn’t care simple as that. I will never recommend it. See more

Great customer service. Property manager, Selina helped me with prices on different sizes and was so nice while my baby was crying in her office. She was so patient. Recommend this property.

Got a great deal on renting a short term unit even with all of the little extras. Haven't finished contract yet however expect moving out to go smoothly. On-site staff very friendly and helpful, even laughed at my jokes. Good job.

Selina, has done a great, job on finding a storage shed, for me.she is always, happy nice and a all around great person to be around. If she wasnt , here, I would be somewhere else. I thank you, for giving me a good experience and helping me out.

Trisha has been wonderful to me and has helped me with my storage needs. Great place great customer service!

this being the first time having to put my stuff in storage. I was a little nervous and not sure what direction to go. As I walk in the lady Selina had a smile on her face and was very friendly and ready to help me in any way.. she help me find a storage unit that was suitable for my price range and by the end of the day Im happy with my decision and comfortable with where my belongings are stored

The staff is always friendly &helpful. In the last few years I have never had a problem

The gal Selina is the best, she has been so helpful to me. I have three units here and have needed assistance on a few occasions and she was more than happy to help me and with a great smile. Thank you Selina. I appreciate you so much for your kindness.

Great service

Great Sevice. Thanks!

The personal at the this property are the best. But not with the corperate office. You call the 800 # and no body calls you back. I have been with this storage place for a year, and with no warning they raised my rate. It would of been nice for months notice email. There is a new special move in is much less. I have been checking around and I will be moving. There customer service is (customer no service)

Was my 1st time storing my stuff was really nervous and Shelly made me feel at ease. She knew what size boxes I needed. And just made a hard situation a breeze. I would definitely recommend this place to anyone.

we had great, friendly and informative service by Megan

You can go & store your belongings anywhere.....but, when you encounter a place that you feel at ease, feel that your stuff is safe, you want to make sure the public know's there is a place on Powell Blvd. that will do just that. The Manager, Selina is the reason I want to get on the soap box & boast about. Very easy to understand the process of the month to month lease, what locks work the best on my storage unit. She just know's the business ! I give this property a 5 star !!

I just wanted to commend one of your employees, Trisha. Her customer service skills are exemplary! She is extremely friendly and knowledgeable! In fact, she is one of the main reasons I choose to rent with you. In a world where customer service seemed to have taken a back seat, it sure was refreshing coming in to your facility and being treated so warmly and professionally. Thanks Trisha!

Selina (#26820) has always been pleasant, and efficient when I have worked with her. She is very professional in her approach, but friendly and nice to work with at the same time. I always recommend Public Storage because in its excellent staff.

My name is Wil Snider. I have rented from the storage facility since fall of 2012. Selina has been efficient and helpful in any contacts i have had with her. I see her maintain the property and leads by example when it comes to some of the less pleasant duties. I will continue to rent as my storage needs dictate.