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Address

5711 Westerville Rd
Westerville, OH 43081

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

614-212-4208

614-212-4208

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

614-212-4208

614-212-4208

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    5'x5'
    Online only price
    $ 31/mo
    Online only price
    $1 first month rent
    Small 5'x5'
    • Outside unit
    • Drive-up access
    $ 31/mo $41
    Online only price
    $1 first month rent

    No Obligation

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    10'x5'
    Online only price
    $ 38/mo
    Online only price
    Small 10'x5'
    • Outside unit
    • Drive-up access
    $ 38/mo $51
    Online only price
    S A L E
    1 unit left!
    Limited availability

    No Obligation

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    5'x15'
    Online only price
    $ 87/mo
    Online only price
    $1 first month rent
    Medium 5'x15'
    • Outside unit
    • Drive-up access
    $ 87/mo $116
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 92/mo
    Online only price
    50% off first month rent
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 92/mo $123
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 137/mo
    Online only price
    $1 first month rent
    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 137/mo $182
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 151/mo
    Online only price
    50% off first month rent
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 151/mo $201
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x25'
    Online only price
    $ 154/mo
    Online only price
    2nd Month Free
    Large 10'x25'
    • Outside unit
    • Drive-up access
    $ 154/mo $205
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 155/mo
    Online only price
    $1 first month rent
    Large 10'x15'
    • Outside unit
    • 24 Hour access
    $ 155/mo $207
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x30'
    Online only price
    $ 178/mo
    Online only price
    2nd Month Free
    Large 10'x30'
    • Outside unit
    • Drive-up access
    $ 178/mo $237
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    10'x40'
    Online only price
    $ 269/mo
    Online only price
    2nd Month Free
    Large 10'x40'
    • Outside unit
    • Drive-up access
    $ 269/mo $358
    Online only price
    2nd Month Free

    No Obligation

Nearby Self-Storage Locations

Resources from the Help Center
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Here's what you need to know to make the process as smooth as possible.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 350)

November 30, 2023
Google Public Storage bigfoot2941
Pulled up today and our lock was cut off and workers was jack hammering the front of unit. Nuthin put up to keep dust off our stuff. Anyone of these guys could’ve taken something of ours. Last time we’ll rent from this company.
October 18, 2023
Google Public Storage Nnenna Brown
She was very helpful to me and nice lady miss Connie please keep her thanks
August 24, 2023
Google Public Storage Beckey Gregory
Just started renting a unit but so far, because of Hannah, a very positive experience. Ours will be a short time rental so we'll see how the end of the term goes
August 19, 2023
Google Public Storage Anthony Rivers
Service was very nice and friendly. The storage unit was exactly the size I needed.
August 18, 2023
Google Public Storage Ed Booker
Very professional, nice and friendly. She made the experience very easy.
August 8, 2023
Google Public Storage Jewel Lundberg
Due to a family emergency, I was late a month on payment. I explained my situation to the "Mgr." They cut my lock off and took pictures of the items inside and posted them on an auction site! They did not call to inform me that they were going to cut my lock and enter my unit. I paid the high price for rental, late fees, and another charge directly to the manager. At no time did she inform me about the lock. I let her know a family member would be there to remove everything from the unit(as soon as they get the key for the lock). She still had not mentioned that they cut my lock. 3 days later, I received a call from her informing me my locks were cut and that we must arrive during normal buisness hrs so they can remove their lock from my unit!! Had she told me that the day I paid,I could have sent the family to remove everything that day! On the day my family did arrive to clean out the unit, they were NOT allowed to enter!! I was told I must add them to the online site. I tried to complete this only to be told it's not possible to do! I must send a message to the district Mgr asking to add a person to my account! An hour later, my family was told that if they could not remove everything, then they MUST buy another lock!! I've rented storage units before and have never had these issues. To have them cut my lock, enter, and take pictures a month before it was set for auction isn't right. They helped themselves and totally disrespected me. They destroyed my property (my lock), then demanded we pay for another one! Talk about kicking a person while they are down! A person would do just as well by boxing their belongings and hiding them! This PS is overpriced and works as though they are above the law! If you must use a storage company, I recommend going to any place but here!
July 31, 2023
Google Public Storage Ali Dahir
See if you can find another place
July 30, 2023
Google Public Storage sharmarke abdullahi
July 26, 2023
Google Public Storage Tae
Steve was a great help. He walked us to a couple units to look at sizes. Wish I could give a 6 star review!
June 27, 2023
Google Public Storage Vanessa Ackon
Great Job with the tour and very assisting with questions
June 27, 2023
Google Public Storage Shes emilia grace
June 1, 2023
Google Public Storage Glenn Dickey
The manager at the office did a wonderful job and solved most of my problems. She should get a bonus. However the online program is terrible and totally worthless! I wasn't able to rent the unit using the online program and had to have the office manager straighten it out. The online program stopped me from renting the unit, wouldn't let me pay for the unit, and it was locked up most of the time. The program would randomly change information. Online help couldn't fix the problem and told me to go to the office. The online program is Totally worthless!
May 12, 2023
Google Public Storage Sean Jurgen
I was hoping to get your location on Morse road but they didn't have a spot for parking but the lady in there was very helpful and she called ahead to find out if another location close by to my house had space they did and then she turned around and told me to go there right away but take my registration for my vehicle the other lady at the Westerville location was extremely helpful took me for a tour through the property told me if I needed any storage space she had some available I don't at this time I just needed storage space for a vehicle of mine she told me about the app and that I could open up your gate without having to get out of the car all the time to punch in the numbers and I could use the app I really found that helpful and easy all in all I quite enjoyed working with both of the ladies I'm just sorry I couldn't give you both of their names kind of was in a little bit of a time crunch to find a location to park the vehicle and both ladies was extremely helpful.
May 1, 2023
Google Public Storage Danny McInturf
Just rented one of the storage units today with my mom! Mandy was very helpful and answered all and i mean all of my moms questions on questions on questions. thanks again!
April 8, 2023
Google Public Storage Grant Hillman
The physical condition of the units are mice infested and you can see droppings everywhere. I wanted to use this location for convenience being close, however I will use someplace else due to the condition. The neighboring unit had all her property destroyed by mice in a month's time.
April 6, 2023
Google Public Storage Holly Hills
There's a lot of ups and downs to having storage
April 4, 2023
Google Public Storage William “Pugnacious” Swackhamer
Fair prices friendly staff and nice range of accessible hours
March 20, 2023
Google Public Storage Make One
Alex assisted me with 5 star service!!
March 9, 2023
Google Public Storage Foday Jawara
Kellie Birch 100% great service!
March 9, 2023
Google Public Storage Trey Timler
Great service Connie!
February 25, 2023
Google Public Storage Jody Odom
Great service. The movers were very personal and kind.
February 24, 2023
Google Public Storage Chase Burke
Amazing staff and service. Highly recommend!!
January 18, 2023
Google Public Storage Lonnie Wellman
Connie was very helpful and have me in and out very quickly. Good service.
January 15, 2023
Google Public Storage Charles Hutzel
Great facility and friendly staff!
January 14, 2023
Google Public Storage Brian Barton
Carly was amazing. Superior customer service made the entire process quick and efficient. We’re able to rent a unit and be out loading within 15 minutes. Does her job with a smile which makes for a very pleasant overall experience. Highly recommend.
January 3, 2023
Google Public Storage bidaar warsame
Alex assisted me with 5 stars
December 28, 2022
Google Public Storage Eddie Brown
November 27, 2022
Google Public Storage Alyssa Knickerbocker
I stopped in shortly before the Thanksgiving holiday. I had the pleasure of interacting with Keigan. He was very helpful. Thanks for answering all my questions!
November 1, 2022
Google Public Storage Malik Daff
You’re a nice guy man thank you
October 30, 2022
Google Public Storage Sandra Yinger
October 21, 2022
Google Public Storage Diana Helmick
It was a quick and easy process. The property manager was willing to answer all of our questions.
October 7, 2022
Google Public Storage Terri Simons
Alex was very helpful. And I am very satisfied with my price and storage unit.
October 5, 2022
Google Public Storage Ashley white
Very helpful and nice management!
September 30, 2022
Google Public Storage Bryan Oleary
Good experience, prompt staff, no issues while I rented my storage unit for 9 months.
September 30, 2022
Google Public Storage R Z
Keigan is awesome! Thank you for the help!
September 29, 2022
Google Public Storage Dave Griffin
They take care of the place but as a person who always pays on time they still kept raising my rent and now I pay double of what I originally rented it for. That’s way higher than most places but it’s right next door to me and don’t drive so my hands are tide. I would not recommend this place. They leave gate open a lot most of the time nobody here to look out or to talk to about anything. I just wouldn’t bother renting here guaranteed rent will go to its highest this is the location on n Hamilton rd
September 28, 2022
Google Public Storage Faeren Y (ButtGhost)
Helpful staff, good units and reasonable rates! Had no issues whatsoever, would definitely reccomend!
September 23, 2022
Google Public Storage Paul Mohler
They go over and above. Buildings are clean inside and out. They even pulled their weeds!
September 20, 2022
Google Public Storage Jordan Smith
Keigan was super helpful getting me out of my space and helped me along the way! Would recommend this place!
August 1, 2022
Google Public Storage Jack Dismuke
Alex and Steve were very helpful with an issue I had with moving to a different unit. I appreciate the help, definitely a happy customer here!
July 20, 2022
Google Public Storage Ray Easley
He was there to help when they were closed and for that he saved my life thanks
July 14, 2022
Google Public Storage DJ Burundi
Mandy was very quick to get me set up as I was in a rush to travel. Very kind and knowledgeable and helped me get the best deal.
July 9, 2022
Google Public Storage antinique hill
All I have to say is NO! I’ve had my storage unit since the end Oct early November. My lights worked maybe first 2 months… I work all day so I barely can access my unit due to them having electrical issues in the breaker (which is not my problem)… every month I was told a work order was put in and they were trying to get it fixed… I even spoke to “higher up” who happened to be at the storage when I complained… they said they would fix it the next day… I literally waited another month and still NOTHING! I’ve talked to several people even the district manager who told me there is nothing they can do until they get everyone else’s keys…. Yet I have to pay late fees even though I’m not looking for a discount I just want to access my unit after work but can’t because it’s dark. Ridiculous as soon as I can find somewhere to put my things I’ll be gone.. company just wants money. Please don’t go here!
June 3, 2022
Google Public Storage Teacher Marie
The store representative Mary was knowledgeable, patient and professional. I have been a customer at this location for a while and Mary was the best help ever, she went beyond customer care!
May 23, 2022
Google Public Storage kent kamau
Easy and friendly service. Thank you Mandy!
May 12, 2022
Google Public Storage Alex Fallah
May 2, 2022
Google Public Storage Houston kitty
They had a sign up for the last 2days saying that they will be back at 9:30am here it is 10:30 am the next day and the same sign is still up and no one is inside
April 12, 2022
Google Public Storage Kathy Fitzgerald
This place will give you a low rate to get your business then increase the rent as time goes by. Our unit cost $150 when we first rented from them. Now, it's almost $400 a month ! If you intend to use a storage unit for more than 6 mo, don't rent here.
March 24, 2022
Google Public Storage Heath Hartfiel
Very professional and very courteous
March 24, 2022
Google Public Storage Peanut Fox
March 4, 2022
Google Public Storage Shannon Knorr
February 8, 2022
Google Public Storage Jose Martinez
January 27, 2022
Google Public Storage Ben Henslee
January 3, 2022
Google Public Storage dwtkd
Nice people, but I don't trust them a bit. They used the old "bait and switch" tactic on me and someone else I know. Reserved a specific outside unit for a specific price. When I arrived they claimed it was an inside unit and I would have to pay more for the drive up unit I actually wanted even though my reservation said drive up unit. Then a few days later they did the exact same thing to someone I know. Plus they jacked up my rent after the second month. First full month was the price the made me pay for the unit I wanted, second full month is going to be $13 more (14% increase for what reason??? ). Guess I'll be moving my stuff out very quickly and never using them again.
December 29, 2021
Google Public Storage Johnny Washington
November 18, 2021
Google Public Storage Ms Ferguson
Haley was very professional and good at her job.
October 8, 2021
Google Public Storage George Osei
Hema is very nice and helpful. I wanted to tranfer to a larger unit and he processed it very quickly. He also showed me how to use my mobile phone to open the access gate to go to my storage unit. Excellent customer service.
October 4, 2021
Google Public Storage Daniel Kiser
I would like to say haley is a great asset to the co she is very helpful and courteous not to mention doing that job and being a mother keep up the good work
September 4, 2021
Google Public Storage Angela Dinsmore
Very nice and clean !!! Hema was great friendly application fast and easy !!!!!!
August 5, 2021
Google Public Storage rick kellermeyer
Haley was excellent and very knowledgeable….I can’t express how helpful she was to me…..
July 30, 2021
Google Public Storage Mindy Moutoux
Hema was pleasant and made the move out of my unit quick and easy!!
July 22, 2021
Google Public Storage Sherline Massillon
June 5, 2021
Google Public Storage Kaitlyn Boyles
Best experience ever!! Mary thank you so much for everything. Mary is the sweetest and so kind. Everyone that I have came into contact with at public storage is amazing. There always there to help.
April 8, 2021
Google Public Storage Aaron Potok
Haley the manager was very helpful with the information we were looking for. Definitely will use her storage location and refer others to that location. Aaron
January 20, 2021
Google Public Storage Denise Horning
January 14, 2021
Google Public Storage curt b
January 6, 2021
Google Public Storage Timothy McGuire
When in got boxes, chatted with Mgr(?) And left...Very delightful!
December 21, 2020
Google Public Storage Eric
RENTERS BEWARE! *** STEER CLEAR FROM RENTING FROM PUBLIC STORAGE ON WESTERVILLE RD. They overcharged my account and owe me $155. Haley has been zero help and claims it's not up to her how and when refunds are distributed. Don't get ripped off like I did. Go elsewhere.
December 2, 2020
Google Public Storage Steve Mccash
November 20, 2020
Google Public Storage Jacqui Allen
October 28, 2020
Google Public Storage j marie gilbert
This facility did good..pricing alittle high But want to do a shout out to Hailey..she was office person many times that I was there and was always sweet ,courteous,.. Thankyou Hailey
September 28, 2020
Google Public Storage Marion Smith
September 15, 2020
Google Public Storage Garrett Roberts
Nice facility would love to have the electric turned back on in the units
August 29, 2020
Google Public Storage Kevin Sucher
They do nothing except raise your rates
August 27, 2020
Google Public Storage Justin Dague
Excellent customer service! Fast & efficient!!
August 27, 2020
Google Public Storage Angie Coleman
August 13, 2020
Public Storage Andrew Lewis
How much a month
May 16, 2020
Google Public Storage harvey hodak
Signed up for a unit with Lisa R. She was very helpful and thorough. An excellent initial experience with Public Storage.
May 15, 2020
Google Public Storage Richard Higginbotham
Great and easy when you rent. Very difficult to leave. Lots of fees.
March 7, 2020
Google Public Storage Jim S
January 28, 2020
Google Public Storage Cody Robinson
Excellent service always treated me right. Haley and Jenny we're always more than accommodating.
January 28, 2020
Google Public Storage Lucinda Schumacher
Very nice person that helped me along with my process
January 28, 2020
Google Public Storage Brittany
January 20, 2020
Google Public Storage Kenton Jones
January 12, 2020
Google Public Storage Noemi Borrero
Had a pleasant experience with Jenny she friendly and helpful in choosing my unit... Only thing which i knew to expect were the extra charges when you get there from other reviews. But that's how they get you when you order online but the price still pretty reasonable... Hope this helps thanks again Jenny
January 11, 2020
Google Public Storage Chrissy Stewart
Whitney and Jenny were very helpful. Costumer service was on point
December 30, 2019
Google Public Storage brooke Cook
Very friendly and helpful staff. Would absolutely recommend to friends and family who need a unit.
December 28, 2019
Google Public Storage Bethany Enders
Jenny was rude from the moment we walked in the door. Their prices are deceiving as they sent me an e-receipt stating today's total would be $25... when we went into the office they said it would be $68 today. They were charging for administrative fees and a lock and insurance (even though our policy covers our stuff anywhere). Don't use them!!! I opted to pay more just because Jenny was a nasty person. I should also mention the other woman working there with no shoes on and had her infant child with her too.
December 27, 2019
Google Public Storage Brian Bayes
December 19, 2019
Google Public Storage Elizabeth Balvin
Love this facility! It is a pleasure working with Takeziana to get me set up !Many thanks to her & Haley! Elizabeth B.
November 29, 2019
Google Public Storage Jmoney Lindasy
Great for storage needs
November 29, 2019
Google Public Storage Suzanne Poland
November 29, 2019
Google Public Storage Nicholle Morgan
November 26, 2019
Google Public Storage PARIS DROOPY DAVIS
Takeziana C. She did an excellent job dispite her being sick from surgery. She is an employee who has gone above her position for the love of the job. She is polite an was very caring to make sure my storage was taking care of located in Pensacola Florida.
October 30, 2019
Google Public Storage Denise Wallace
October 30, 2019
Google Public Storage Mystery Marie
Great customer service!!
October 27, 2019
Google Public Storage Trea Horne
October 1, 2019
Google Public Storage Maria Shay
This location has been great all around. Worked with Haley both times I have been in to get started and "move out". If I need any more storage in the future I will most definitely be back!
September 27, 2019
Google Public Storage team twin
Hailey is very helpful and super friendly! Always answers my questions in detail!
September 27, 2019
Google Public Storage Nicole Justice
I have used 2 different locations of Public Storage for 14 years and have always been pleased with it's security, prices, property upkeep and professionalism and kindness of it's staff. Hailey, the property manager of the Westerville location, is always available and ready to assist! I am very pleased with no negative issues to report.
September 26, 2019
Google Public Storage Mantle7
August 29, 2019
Google Public Storage Dylan Grubbs
I store my equipment here and always pleasant experience when I have a question, making a payment etc. all of the employees are always nice.
August 21, 2019
Google Public Storage B Y
Clean and affordable I store items for my non profit here and I dont have any complaints.
July 30, 2019
Google Public Storage Amy Spencer
Tonya Bobbie was waiting on me. I created a reservation online she had account up and ready to assist me. She was so nice she allowed my twin grandchildren to look into her challenger sports car. They are so fascinated with sports cars. She made my visit a pleasure including my grandchildren. The world needs more customer service like what Tonya provided.
July 29, 2019
Google Public Storage Edward Agyei
July 28, 2019
Google Public Storage Ashley Tucker
Thanks Tonya and Bobbie
July 27, 2019
Google Public Storage Tommy Graham
July 25, 2019
Google Public Storage Abdikadir Olad
I’ve been standing outside the office for almost 40 minutes waiting for someone to come help me at the rental office. The lady that works here could see me as she was driving a cart around the units but for some reason didn’t want to come and help me. Terrible customer service.
July 22, 2019
Google Public Storage Chris
I've been using this Public Storage facility for almost 5 months now. Out of the various facilities I've used before, Public Storage Westerville is great! All of the employees are friendly, and Haley B helped me get set up. Prices are fair, access is easy, the grounds and building are kept clean. Payment through the website is a breeze. I would recommend anyone needing additional storage to check this one out!
June 24, 2019
Google Public Storage Paul Sanders
Jenny was superb in helping me get two units. I always use Public Storage.
June 14, 2019
Google Public Storage FooMe
Cyndi was very helpful and made the whole process easy. Thanks.
May 24, 2019
Google Public Storage Doc Holsonback
May 23, 2019
Google Public Storage Vicki Ann McCann [Lummis ES]
This location was an excellent choice for us. Jenny and Haley, in the office, were efficient, kind, helpful and professional. They even followed up with us a few days later and we were very grateful for their very good customer service. Thank you and we highly recommend!!!!
May 21, 2019
Google Public Storage pegi lobb
Haley went out of her way to provide greatly appreciated customer service and assistance. Jenny also offered helpful information.
May 8, 2019
Google Public Storage Travis ray scott Dillon
May 2, 2019
Google Public Storage Chris Bowe
April 30, 2019
Google Public Storage Ben
April 23, 2019
Google Public Storage Matt CIa
Satisfied with all services.!
April 23, 2019
Google Public Storage David Hurley
Great pricing. Haley is a great property manager. Friendly and well informed.
April 4, 2019
Google Public Storage Brian Treaster
March 30, 2019
Google Public Storage Karen Power
Convenient location at a fair price. The facility is simple and well tended. Haley did a nice job informing us about what we needed to know and was easy to work with.
March 8, 2019
Google Public Storage Ray Ball
Worked with Jenny on 3-8-19 after a very stressful situation along with Alissa and Jenny was very professional and pleasant to work with. She not only made sure that everything was corrected, but represented Public Storage well. Thanks Jenny for all the help. Ray
February 28, 2019
Google Public Storage Meg S
i have had a unit here for over a year. rent has been raised 3 times with no explanation. if you're a week late they cut your locks and replace them so even if you pay in full you have to replace your locks. the facility isn't anything to brag about. i would move my stuff if it wasnt a hassle.
February 24, 2019
Google Public Storage Shane Hagerman
Price little high but they do have good security.
February 15, 2019
Google Public Storage Jennifer Neff
Jenny was very helpful to me. She returned my call promptly and addressed all my questions.
February 12, 2019
Google Public Storage Michelle
Jenny was amazing. Very friendly and went out of her way to help.
February 12, 2019
Google Public Storage Jessica R (TrinityRisky)
So far so good! I felt like they attempted to upsell me when I came in, saying that the unit that I reserved was no longer available, but they had another that would be almost $20 more. Magically when I said that I would call another time to see if they had one, it appeared. They also require that you use their locks, not a big deal, they'll charge you (heads up). You'll also be required to have insurance on the unit, why wouldn't you?!! One other thing that bothered me was that she went into this whole thing about not being late and went on and on about it. It felt like she was lecturing me, honestly it kinda ticked me off.. I'm older than this girl and don't need reminded on the whole adulting thing. The unit seems fine, the gate gets stuck open when it's too cold out and the hours kinda suck, only open until 9pm. But it is what it is, the location is perfect for me and my needs.
February 11, 2019
Google Public Storage Alexis Shelley
Jenny was awesome at this location! She communicates very clearly and I felt comfortable by the end that I knew I was making the right decisions about our storage needs. She really does do everything she can to help customers!
February 2, 2019
Google Public Storage Darren Mahoney
They were very nice and helpful.
January 31, 2019
Google Public Storage L Kri
January 27, 2019
Google Public Storage Greg Riley
Extremely satisfied with the excellent service I experienced with Jenny! She far exceeded my expectations and it's evident she cares and values the customers. Outstanding in every way!
January 17, 2019
Google Public Storage david harris
Great deal on first month and I only needed one
January 7, 2019
Google Public Storage Kingdom Faith International CC
The facility was clean and well cared for. Jenny was very helpful with the paperwork and very friendly and courteous. I am glad I chose this for our storage needs and would highly recommend it. Thanks Jenny!
December 19, 2018
Google Public Storage Lewis King
GOOD PRICE, FOR A STORAGING
December 19, 2018
Google Public Storage guy emmons
December 17, 2018
Google Public Storage JP
December 14, 2018
Google Public Storage Mari Sims
Cyndi was very helpful and gave me all the information I needed and took the time to show us two units I needed
December 2, 2018
Google Public Storage Timothy Schultz
November 28, 2018
Google Public Storage mary climer
Haley was who helped me on finding the right size of boxes in needed. She was very nice to talk to I will go there if I need anything else
November 28, 2018
Google Public Storage cl wallace
Great customer service ! Staff was friendly , especially helpful is representative Haley Belcher !! Always a great experience!
October 4, 2018
Google Public Storage Natalie Sparks
Today someone new (Jenny) was in the office (Storage facilty #24341) helping out and I’m so glad she was. (Summary of the problem)I moved out of my space almost 2 months ago but thanks to someone not doing their job I’m still being charged and dealing with issues. I’ve used this company several times and have never dealt with these issues. I think they should hire people who really care about helping people and doing their job! Jenny was very helpful and I feel like she was really trying to get to the bottom of things. I have placed a call to the manager, Alyssa, so hopefully this will be resolved soon.
October 3, 2018
Google Public Storage Maureen Lobb
Middle of the road as far as storage places go. My unit was broken into but they have improved their security since then. Not the highest quality but fairly easy to work with.
September 30, 2018
Google Public Storage Prime K
Best customer service ever!!!! Haley Belcher was very helpful, patient, polite and professional! I'm very satisfied with my experience here. Thanks Haley, you saved me from a stressful day!
September 13, 2018
Google Public Storage Stacy Lawrence
Not set up for business at all. Took two hours of listening to the lady complain about the lady that runs this facility to find out they can't take payments from corporate office. It's 2018 they should be set up for that. Went to another storage they got me set up in 20 minutes and took the payment from corporate with no hassel at all. No complaining about other employees either. Glad I went somewhere else that's used to dealing with businesses. This place was a joke they even had a customer come in and tell me they were a terrible facility and she was right it was a complete waste of time. They didn't even have clean units to show me which caused her to complain even more.
August 29, 2018
Google Public Storage vic eilau
Great customer service. Jenny is a pro.
July 27, 2018
Google Public Storage quinnen baker
Best storage unit in westerville, ladies are super friendly and prompt with customer service. My moving experience was quick and painless thanks to them!
July 18, 2018
Google Public Storage chance short
Excellent service, clean location, fair prices, and close to home! Good to have somewhere nearby to store after moving into a smaller place lol.
June 29, 2018
Google Public Storage Marquis Richardson
Haley was great and very nice. Great customer service!
June 29, 2018
Google Public Storage Shae Gorham
Super Duper people!
June 23, 2018
Public Storage Delbert Lee Evans
Perfect place and clean
June 6, 2018
Google Public Storage Wendy Carter
May 22, 2018
Google Public Storage Ken Perry
May 20, 2018
Google Public Storage Sean Warren-Lobb
April 29, 2018
Google Public Storage Dennis Overholts
Rsised their rates and its not worth it!
April 29, 2018
Google Public Storage adam marczika
Clean place. People that work there are nice and helpful. Reasonable prices.
March 20, 2018
Google Public Storage Dave Stenger
Haley is very helpful person very awsom and goes extra mile to help her customers or future customers
March 7, 2018
Google Public Storage Cheryl Lane
Had a very pleasant experience at this public storage location. Hanna S. (MGR.) has been excellent. She demonstrated patience and went above and beyond in helping us decide in the size/type of storage space needed. She communicated every detail of the process to us, which made it easy to finalize our decision. Great customer service with a smile!
February 28, 2018
Google Public Storage Marie Marshall
Not worth the frustration! Constantly raising prices, giving wrong information, and the code to get in the gate only works 75% of the time. I will never use Public Storage again!
February 25, 2018
Google Public Storage Garrett Mustard
Lindsey is awesome!
February 24, 2018
Google Public Storage Tina Hale
February 22, 2018
Google Public Storage Matthew Ort
February 9, 2018
Google Public Storage manelle raghib
Great service very helpful. Would recommend to abyone! Connie was wonderful and its great to know there are still people willing to go the extra mile.
January 6, 2018
Google Public Storage rowin moon
Highly recommend them! Clean facilities, safe access, and great customer service! They have one employee who went above and beyond, even helped me with a few things to get my stuff in faster. Her name is Bethanie, super nice lady and will definitely be able to help you out with all of your storage needs! I have had her help me a lot at two separate public storage units around Columbus so she may be a manager, not for sure, but she knows what she's doing and will help you out at a time that may be very stressful for some people. In my case a break up, messy, she didn't make me feel bad about my situation, she even helped me move from one unit to another and I'm pretty sure that's not in her job description! First time I needed this service and it helped to have a knowledgeable, caring person to walk me thru things. Last time I was in she wasn't there but the lady who was there was super nice, despite being stuck on the phone so I didn't get her name, my experience has been 100% amazing, 5 stars public storage!
January 6, 2018
Google Public Storage jeffery phillips
December 30, 2017
Google Public Storage kara davis
December 10, 2017
Google Public Storage Michael Richardson
November 28, 2017
Google Public Storage Zay Zillius
I have had great customer service from Haley at Public Storage in Westerville . I would definitely recommend this place to a friend of family member .
November 27, 2017
Google Public Storage Jason Clark
Nice place, but cant ever get anyone to pick up the phone there been calling for 2 hours with no response
November 20, 2017
Google Public Storage ed valeska
Manager Haley very friendly and helpful.
November 14, 2017
Google Public Storage Andrew Draine
I enjoyed public storage Westerville they real friendly and take care of your need. the lady name Bethanie, was so nice and understanding I would always place my things there anytime. very good service and you don't have to worry about your storage.
November 12, 2017
Google Public Storage musicconnoisseur
Service is kinda eh. Twice my stuff has been damaged once from a break in, the other when they put in new doors.
November 10, 2017
Google Public Storage Julie Collins
October 30, 2017
Google Public Storage Zachary Thomas
October 1, 2017
Google Public Storage Ron Codner
Why the hell do y'all close at 5pm. Ridiculous. Lazy.
September 18, 2017
Google Public Storage Gary Dziubek
September 15, 2017
Google Public Storage Laura Hamilton
Most of the employees r nice
September 11, 2017
Google Public Storage AT Balakay
August 20, 2017
Google Public Storage ernie w
August 13, 2017
Google Public Storage Rochelle “misshairdoctor” Edwards
Robbed my sister after 3 years of full payments 😡think twice before you store!!!
August 12, 2017
Google Public Storage Jim Yoder
Seems good, though this is my first experience with this type of thing.
July 26, 2017
Google Public Storage Clayton Yarnell
I don't usually do reviews but since Tatum was so helpful and understanding during a pretty hard time of fast paced moving. She was quick but professional with all the paperwork! She even came back out while she saw us struggling later on in the day to put the lock back on. Thank you so much Tatum!
June 28, 2017
Google Public Storage Maria Nader
Their office worker was young and not very professional. Coffee mug (boy friends) on counter where customers are being waited on. None of the pricing discussed was valid, locked out with wrong codes, information not properly addressed. After 30 attempts to get in still couldn't get into a unit we paid for. District manager was totally unprofessional and didn't keep her promise to return a call to us the following day. NOT CUSTOMER FRIENDLY AT ALL. Definitely a 1 month rental and will never use again.
May 28, 2017
Google Public Storage Heather Narrramore
The staff lady was lazy. Couldn't even check my code was correct. Had me walk to the gate with 2 toddler's to see if the code would work. I made a reservation for a unit because no one was there. I waited an hour before she even arrived back from mc donalds.
May 21, 2017
Google Public Storage Edward williams
May 17, 2017
Google Public Storage Kyle Heaton
May 17, 2017
Google Public Storage Titilayo Adelusola
I had a great experience! Customer service was great and they were very helpful.
May 6, 2017
Google Public Storage Bridget Bond
This is a horrible company.
April 1, 2017
Google Public Storage Ashley Alkire
Safe location and friendly staff.
March 29, 2017
Google Public Storage Xavier Jordan
Excellent customer service, saved me time and hassle. Clean, quiet location, right by 270, so it's easy to get to and get home from. Jennifer at the front desk was very helpful and made sure I knew exactly what I was signing and made sure I actually got what I needed. Two thumbs up
March 25, 2017
Google Public Storage Valerie Snavely
Jennifer, the manager, was fantastic! She provided us with EXCELLENT customer service, took the time to personally show us two separate units and answered our many questions. The property is clean and well-maintained, the storage units are individually lit and security is good. We were pleased with the monthly rate and that there's no contract, and ended up renting a unit. We really appreciated Jennifer's obvious commitment to her customers...this location is a great choice for your storage needs!
March 7, 2017
Google Public Storage Amy Rooker
Jennifer was so helpful and took the time to explain how to pack certain items so they won't get damaged. She is very kind and friendly making me feel like a friend not just a customer. She went above and beyond to make sure I understood everything I was signing. The unit and the property are clean and secure. If you're in need of storage this is a great place!
February 7, 2017
Google Public Storage Brian Deyo
Kristy Goodknight was a pleasure to work with! She was prepared with all of my information when I arrived and it only took a few minutes to get set up and on my way. Kristy was professional with just the right amount of a personal touch! Thank you!
February 5, 2017
Google Public Storage Freemana 11 P
Kristy goodknighty , give me a wonderful customer service today. She helped me with everything I was looking for. She went above and beyond for me today. I appreciate her hard work and kindness she showed me today. I'm glad I'm renting at this storage because I know kristy will be there for me when I have any concern about anything.
January 30, 2017
Google Public Storage Denise Garcia
Kristy Goodnight, was so helpful and went the extra mile to attend to our needs. I have used Public Storage for the past 2 years, due to the helpfulness of your staff members at each location. Mrs. Goodnight should be commended for her professionalism and thorough knowledge of how to best suite my present and future needs.
January 28, 2017
Google Public Storage Arty Eremenko
My parents rented a storage there until it got auctioned, but still great service, but rude workers.
January 11, 2017
Google Public Storage Chelsea Wetzel
Jennifer was the kindest person I've ever met. She really helped me out. And went above and beyond to help me! Thank you so much!
January 10, 2017
Google Public Storage David Nowell
Kristy was awesome. She gave us great customer service and helped us make a good choice for are needs. Kristy knows how to treat her customers. Public Storage the company needs to step up to get the fence repaired so customers feel safer about storing their items.
January 6, 2017
Google Public Storage Mary Plumley
Kristy is awesome .she knows how to get the job done .that lady is one hell of a worker .i seen her drag a old mattress and a dresser that someone left outside their storage building. She had no problem dragon that and putting up in its place no problem.i thought wow that was just great for a woman to do.plus she is like talking to family when you walk in .i live that place just because I feel comfortable with her at the desk . It's just the way she is .great with people !!!. :) very pleased.
December 19, 2016
Google Public Storage Spencer Armistead
Kristy was wonderful and got me into the exact storage unit I needed at a great price. She was very friendly, funny and her customer service was outstanding.
December 19, 2016
Google Public Storage Philip Caspers
Overall excellent experience!
November 13, 2016
Google Public Storage Ramona Battiste
Amazing Lady.. Kristy G. Wonderful lady, very polite,and Professional.Great place and I highly recommend..
November 3, 2016
Google Public Storage Lauren Baptiste
Rachel is very helpful and friendly. Never had any problems here. I highly recommend it.
October 22, 2016
Google Public Storage jesus gonzalez
October 21, 2016
Google Public Storage Noah Lewis-Halsey
I and my family have needed a place like this for special storage and let me tell you Ada was friendly even in the cold rain. Ada was very informative and got the job done. Awesome job! (:
October 17, 2016
Google Public Storage Marlayna Delaquis
I had great help from a very friendly employee named Rachel. I'm new to the city and was in such a panic on getting everything in storage that doesn't fit into my apartment while I get the rest of my life sorted out. She got me pointed in the right direction of the type of unit to get and the most suitable insurance. It was a painless application process and I feel that my belongings are in good hands.
September 20, 2016
Google Public Storage Aurora Lynne
Rachel was a big help :) got my unit and for a great price thank you Rachel
September 15, 2016
Google Public Storage I am the original (Untamed Soul)
September 14, 2016
Google Public Storage Kelly Carey
I highly recommend this location for your storage needs. I came in with a unique situation and Rachel was so awesome getting it sorted out for me. She was even kind enough to help me figure out my tape gun. Seriously I had no shame even asking her to help- she's that approachable. Thanks Rachel!
August 31, 2016
Google Public Storage 614lamont
Rachel was super nice and helpful and patient
August 13, 2016
Google Public Storage Paul Clifford
Awesome service.. Will recommend to everybody
July 31, 2016
Google Public Storage Aaron Porter
Great personality and services, thanks
July 23, 2016
Google Public Storage Matt Dunkin
Stay away. I've used the storage unit for 4 months and now have roaches in my stuff. We are now having to meticulously clean everything outside our new house then move it in. I spoke to the staff and they "noted it on my account". If you do use this storage facility, seal everything in bags and storage containers; not even taped boxes will keep them out.
July 15, 2016
Google Public Storage Damian Friley
rachel is the best ever i went to rent a storage unit she was so kind she helped me so much i mever knew someone to be so polite
June 16, 2016
Google Public Storage Michelle Mullen
June 11, 2016
Google Public Storage Eric e
June 3, 2016
Google Public Storage Darryll Jones
Every thing was quick and easy, the girl answered all my questions and was really nice.
April 26, 2016
Google Public Storage Krystal Wagner
Rachel was very knowledgeable and helpful. She answered my questions and was very pleasant to work with. It was an overall very smooth and positive experience.
April 18, 2016
Google Public Storage Timothy Emery
This is a great place to store you overflow of stuff. If you looking for a self storage company public storage is the only choice. I have used them twice once in Oregon and here in Westerville
March 9, 2016
Google Public Storage Earl King
Tara is a fairly new employee but she certainly has the customer service skills that are not always seen in the service industry. Very polite, knowledgeable and friendly.
March 6, 2016
Google Public Storage hassan bout
Tara is wonderful .she stay over to serve costumer. Thank you Tara
February 26, 2016
Google Public Storage Bryon Rethlake
Tara and Jill were very helpful in helping me pick out the right size storage unit for my needs. Very friendly and easy to work with.
February 24, 2016
Google Public Storage William Moore (Killersyl)
SHe's been working all day very very hard and she's an amazing woman that needs a pay raise her name was Tara and she told me how to make my payment and it was amazing they really need to update their services there because it's not their fault when stuff goes out
January 29, 2016
Google Public Storage Pamela Mantor
Jonathan was awesome!
January 21, 2016
Google Public Storage Jim Chiero
Jonathan was great to work with. He was very helpful and knowledgeable. I look forward to working with him in the future.
January 4, 2016
Google Public Storage Jose Martinez
Storage from Hell! The gate stops working for weeks and owner never answers the phone. I lost access to my storage over two weeks. Also, she requires you to buy her overpriced made in china locks then when they break she refuses to cut them or fix them. She increase price to almost $209 for a 10 x10.
January 2, 2016
Google Public Storage Erica D'Ambruoso
Johnathan was immensely helpful while I was setting up my new unit. I drove from California to Ohio and needed a place to keep my furniture before finding a place to live, and he gave professional advice for what size unit would be best, etc. I felt in the loop the entire time, and never felt as though I was being blind sided by fees or anything else. Overall, a great experience.
December 13, 2015
Google Public Storage Josh Elliott
Johnathan was very helpful and very knowledgeable of what's he doing..highly recommended
December 11, 2015
Google Public Storage Matt Maynard
Rachel was very nice and helpful!
December 11, 2015
Google Public Storage Tonya Francisco
Rachel she is the very best property manager, I have ever had an encounter with. She gives the best customer service ever. Thank you for having her at your business.
November 28, 2015
Google Public Storage Patrice Miller
Rachel is always so helpful she takes time out to help even when i know things can certainly be of an inconvenience she reinsures u its not .... keep up the good work love this location
November 1, 2015
Google Public Storage Lynette Mapes
Tish was very helpful!
October 29, 2015
Google Public Storage John Mehrle
Racel jonthan very helpful!
October 29, 2015
Google Public Storage Angela Conteh
Rachel! Extremely helpful! She just saved my life! The best employee! Needs more than five stars! Because of her excellent assistance, I'm able to sleep tonight! She listened and was very understanding with my situation. She's gone above and beyond to help me. Fantastic customer service! Very personable! With a bright smile! Thank you Rachel for everything!
October 29, 2015
Google Public Storage Marvin Baggs
Rachel and Johnathan were very helpful, I will be sending people the their location. They went out of their way to make my move in very smooth. I really appreciate all the help you guys provided for us. Thank you again.
October 24, 2015
Google Public Storage Renato Swan
Rachel and Jonathan were simply amazing!!!!! They were extremely patient and very informative with all my questions and needs! Thanks so much guys
October 23, 2015
Google Public Storage Isslam Elderwy
Johnathan and Rachel were extremely nice and helpful with my storage needs. Thanks again!!!!
October 17, 2015
Google Public Storage Shawn Greene
Rachel was GREAT....! The flat screen boxes she sold worked as advertised. Prices were alot better than the other storage facilities.
September 19, 2015
Google Public Storage Gia Jolie
Going through a sticky situation, Rachael went beyond to help us resolve our concerns. Thank you
August 18, 2015
Google Public Storage benjamin sesay
Kalom:good man; good company
August 10, 2015
Google Public Storage Lakeshau McBride
Rachel was very helpful and friendly with assisting me with my storage unit. She was pleasant and showed superior customer service. I was thoroughly impressed with her kindness and will definitely recommend others to this storage facility!
August 4, 2015
Google Public Storage Gabbrille poindexter
Loved Rachel she's excellent !!!
August 1, 2015
Google Public Storage Dustin Floyd
Rachel a nice person who is knoledgable and friendly knows what there doing
July 15, 2015
Google Public Storage JsMn NchL
Rachel was excellent...She was very helpful, answered all of my questions, and had a great attitude the whole time... Thanks Rachel
July 5, 2015
Google Public Storage Jerry Algoe
Rachel was very helpful and friendly easy to deal with
June 28, 2015
Google Public Storage Abdi Abdullah
The attendant was (rachel)was so helpful,easy to talk to and very nice, the place is very clean.will recomend to all my freinds...
June 25, 2015
Google Public Storage Marka Johnson
Rachel, Georgia and Cherealla were extremely helpful and very respectful. They helped me get everything squared away very quickly. They were very professional. Thanks a bunch ladies.
June 24, 2015
Google Public Storage Peter Aiello
The employees were very professional, helpful and friendly. Thanks for a great rental experience. Rachel, Georgia, and Cherealla were awesome.
May 31, 2015
Google Public Storage Jill Levy
Tish was the consummate professional and she explained the process, showed my a unit and completed the paperwork in record time. I give her 5 stars...the reason for the 4 star markings is that the price is high for the unit.
May 22, 2015
Google Public Storage Bella. Bow
Rachel at westerville location is on fire just love her.GIVE HER A RAISE!!!
May 20, 2015
Google Public Storage Irion Mitchell
Public storage has been exceptional in my experience with them. Alerting me when late fees are pending and have very professional, Rachel is a very kind and patient manager who really seems to have my best interest at heart and works with me to make sure I am kept up to date. Best ever!!
May 20, 2015
Google Public Storage Steve Wright
Rachael handled a difficult situation quickly and professionally. Very impressed! Every effort was made to resolve the issue and provide a positive result. Well done!!
April 20, 2015
Google Public Storage Michael Black
Jovon was very helpful and my check in process was very smooth.
April 14, 2015
Google Public Storage William Ramey
Public storage is amazing. Everything I needed and the entire process took no time at all. Thanks Amanda.
April 10, 2015
Google Public Storage LaTonya Wright
Came into the location a while ago and just want to say Tina was great. She had two others girls in there which she was training them i just want to say she was doing a good job with them. Tish and Jovnon was learning a lot.
March 31, 2015
Google Public Storage Don Colleone
Jovon, She was awesome.
March 28, 2015
Google Public Storage Karen Weicht
Tina, Tish, Jovon was very pleasant and nice to me they made my day thanks ladies
March 27, 2015
Google Public Storage Cheyenne Tucker
A couple weeks ago I came into the Public Storage Just to get some information on a storage unit and Ella was there. Even tho im not getting one now...Ella made me feel very comfortable Will be back 😉
March 23, 2015
Google Public Storage Derek Harrison
Great Time with staff Kim Tisha Tina!!
March 20, 2015
Google Public Storage slomo jones
Been here forever
March 14, 2015
Google Public Storage Eleni Haynes
my husband. and i came into westerville location. amd we brought a quick pak. Tina was wonderful very nice and sweet. when we get ready rent we will see Tina
March 12, 2015
Google Public Storage Merrill Moore
I love this storage place! I love Tina she always goes out her way to help me in ever way she can! 100000 stars if I could!
March 11, 2015
Google Public Storage Eugenia Alexander
Tina was great and very professional and I will be recommending more customers for storage service!
February 22, 2015
Google Public Storage Zsiaire Jones
I called in to ask some questions on Thursday. Ella and Ange were great!!! They answered all my questions. When im ready, I will definitely be coming to PUBLIC STORAGE
February 19, 2015
Google Public Storage Jim Sidenstricker
Tina is great
February 7, 2015
Google Public Storage Jessica Rorabaugh
Tina was very helpful and very nice. She offered great customer service!
January 10, 2015
Google Public Storage Steven Colbird
Tina very professional nice person
January 7, 2015
Google Public Storage Damaris Alvarado
Tina was cool, I was here helping a friend move in and Tina was very nice
January 2, 2015
Google Public Storage Natasha Hardie
I'm betty Thompson and this is the best public storage.
January 2, 2015
Google Public Storage Devlon Brown
very friendly and a joy to do business with. made me feel very comfortable to ask questions and give some advice on what would be best for me
December 31, 2014
Google Public Storage Beth Zgirbar
outstanding person Tina is! the customer skills are over the top!
December 18, 2014
Google Public Storage Angeanette Shaw
Wonderful staff to work with.
December 17, 2014
Google Public Storage Karen Sforzo
Friendly and courteous staff. Could not beat the price. Secure and clean. Would recommend to others big time.
December 11, 2014
Google Public Storage Devon de Groot
great service. nice people
December 10, 2014
Google Public Storage Jami Yandle
Forest and Tina made this such an easy and painless process, will definitely recommend to friends!!!
December 10, 2014
Google Public Storage Carl Madison
great job they very good team at Westerville Tina and Forrest
December 3, 2014
Google Public Storage Brenda Lewis
they are very good to me. evrry time I am happy to see them.
December 3, 2014
Google Public Storage Marianne Philip
Tina and Forrest was great. Tina always polite on the phone when I call. Just a joy of a person Tina is.....
December 2, 2014
Google Public Storage Willow Wonder
Tina and Forrest are very professional, friendly, and helpful. They didn't over sell me on things I didn't need, but did sell me everything that will make my move easy!! I appreciate them extremely!!
November 26, 2014
Google Public Storage Sales One
she is phenomenal. no high pressure sales like qube storage. a great facility with low price and instant availability.
November 7, 2014
Google Public Storage Majik MP4
Great service
November 5, 2014
Google Public Storage Ryan Swackhammer
Tina is best person that works at Westerville store. We enjoy talking to her and she treat my kids wonderful when we are in there....
November 4, 2014
Google Public Storage Anders Stahl
Great service
October 10, 2014
Google Public Storage Bob shoemaker
Best storage unit ever
October 10, 2014
Google Public Storage aurthur washington
October 10, 2014
Google Public Storage Sharmila D
The manager Ron is very friendly and very helpful. The storage unit is nice and good for my needs. I had a good experience with this storage place.
October 9, 2014
Google Public Storage tina zimmerman
Great customer service every time I come here. Clean. And manager tina was very helpful.
September 24, 2014
Google Public Storage Clarence Neal
Ron was easy to talk to, he was very friendfly and extremely helpful. The location of the storage facility was ideal for my needs. The unit I selected should work out just fine. I needed a larger unit and I chose the 10 x 15 storage unit. I got half off the rental price for the first month. Ron suggested to rent that one and if it turned out not to be adequate for my needs, I could always upgrade to a larger storage unit and have full credit applied to the larger unit.
September 18, 2014
Google Public Storage Ethan Green
Great service, very nice, highly recommend
September 13, 2014
Google Public Storage R B
The best ever
September 9, 2014
Google Public Storage Chera Saulter
Tina is excellent, extremely professional and always has a smile on her face.
September 5, 2014
Google Public Storage amanda jefferson
I rent with Public Storage in Alabama I pay my bill here at Westerville for the past year and a half I enjoy coming in here to see Tina she's a good girl
August 29, 2014
Google Public Storage Troy Price
Great Experience and Great Service dealing with Tina! She was extremely nice and very helpful!
August 25, 2014
Google Public Storage Laura Biehl
The employees were very friendly and quickly got us into our storage unit. They even remembered my name when I dropped into the store.
August 21, 2014
Google Public Storage Jazma Carter
I came in to the store last week and brought some moving supplies and Tina was so nice. She knew what I needed and I brought a Quick Park. And that worked out fine. Thanks Tina I will be back to get more boxes
August 14, 2014
Google Public Storage Kristen Cobo
Tina and her crew were excellent! They were beyond helpful and showed us to our storage lot with pleasure. Definitely recommend!!
July 31, 2014
Google Public Storage Shelby Gilman
Tina was great and very helpful! Extremely friendly! Thanks!
July 22, 2014
Google Public Storage caronda graham
I had a great experience Tina who works there is wonderful friendly and helpful T would recommend everyone come in.
July 18, 2014
Google Public Storage Evan Lentz
Great service. Employees are extremely helpful and nice
June 26, 2014
Google Public Storage Brian R
Lisa was very nice and knowledgeable. Great dealing with her.
June 24, 2014
Google Public Storage Robert Rieske
Tina was awesome and very helpful and personable. Great experience!
June 21, 2014
Google Public Storage Tom Payne
Tina makes the process easy and pleasant. Great to work with. Tom P.
June 21, 2014
Google Public Storage Tim Ross
Very quick and polite
June 20, 2014
Google Public Storage Mary Spaulding
Great. I love talking with Tina she is awesome. Would refer them to friends and family thanks Tina
June 19, 2014
Google Public Storage Peggy Hannigan
The property manager, Tina, was more than helpful. She was professional, courteous and informative. Great place if you need storage.
June 17, 2014
Google Public Storage Michelle Dhume
I came in at the last minute, and Tina was extremely helpful! She not only found me the perfect unit, she politely answered all of my questions, and helped to calm any fears I had being a first time renter.
June 15, 2014
Google Public Storage jason chaney
Tina was very helpful and understanding. Friendly and personable
June 15, 2014
Google Public Storage Sharon Spaulding
Tina is kind, nice, politle! Will let others know about Westerville stop by and see Tina
June 14, 2014
Google Public Storage Jacob Budd
Tina was very nice and helpful. Great place to rent from.
June 13, 2014
Google Public Storage Lawrence High
Great customer service
June 13, 2014
Google Public Storage Jeff Shropshire
Tina was a great help!!! She is very friendly, helpful, and upfront. Ill will be using this storage unit more often. Thanks a lot.
June 4, 2014
Google Public Storage Gary Hobson
Tina was very nice! Love her personality
May 30, 2014
Google Public Storage Alexis Rubio
Had a wonderful experience. Paul made it quick and easy for me and went over all details. This is the beat storage yet.
May 28, 2014
Google Public Storage Gina Dolin
Tina is a very welcomen person would surgest new
May 26, 2014
Google Public Storage abdul coker
Kiana did a great job this holiday but I greatly appreciate her service I would tell anyone to come
May 25, 2014
Google Public Storage Evelyn Jones
I enjoy coming to public storage in westerville , Tina is a doll baby very nice. I told lots of my friends about this location. Very professional and knows her job very well
May 21, 2014
Google Public Storage hannah gentry
I came to pay a bill for my step-father Jeff and he rents on gender rd, I didn't feel like driving way out there.. I stop at Westerville Rd and the young lady said yes she can take my payment..Just want to stay thank you Ms. Tina you are so sweet..
May 15, 2014
Google Public Storage Dramatic Hydra
It was good friendly service, the rep working there was kind and helped us get through the process smoothly and everything was explained to us, no complaints here Jina was great help
May 8, 2014
Google Public Storage Chris Edwards
Very nice facility and Tina was a huge help...
May 7, 2014
Google Public Storage Taylor W
Was very friendly and helpful. Only thing that would improve the experience would be if the company would provide employees with a way to provide customers with a price break down before renting.
May 6, 2014
Google Public Storage kristie Whitler
Awesome women that work here. Tina and leah are awesome
May 1, 2014
Google Public Storage Hesham Abdallah
Great customer care, thank you for your aowesome job
April 29, 2014
Google Public Storage John Smith
I love this storage by Tina and Leah
April 29, 2014
Google Public Storage Karen Hay
Tina and Leah was very nice and excellent at with the job they do. I would tell others about Public Storage on westerville rd
April 12, 2014
Google Public Storage Irena chaparro
Awesome customer service. Would recommend Tina to others
April 4, 2014
Google Public Storage Shaun Wilder
Tina has been so helpful through the whole process of selecting a unit that best fits our needs. Very nice and easy to talk to. The woman who lives on site could take a page from Tinas book...she was very rude and short with me the one time I spoke to her. Overall, great experience at Public Storage.
April 4, 2014
Google Public Storage Thomas Byrd
Tina is great! Good service like coming store when she is there.
April 3, 2014
Google Public Storage Crystal Love
Awesome customer service A+++++
April 1, 2014
Google Public Storage Georgia Frakes
Public Storage Westerville Road location is AWESOME!!! Tina is wonderful to work with. She is attentive to her customer's needs and takes care of her facility. You cannot go wrong renting at this location.
March 31, 2014
Google Public Storage Shaun Finnefrock
This clerk tina is awesome, great customer service
March 30, 2014
Google Public Storage Nate Sexton
Great experience. . very helpful
March 30, 2014
Google Public Storage Shawn Freer
Great experience! Second time using this property and will definitely recommend.
March 28, 2014
Google Public Storage Keith Robinson
Mrs.Tina Was Amazing. Very Helpful & Very Professional. She Deserves A Raise!!
March 22, 2014
Google Public Storage Mike Lyons
Public Storage employees Tina and Cheryl are very helpful.
March 19, 2014
Google Public Storage Jessica Haffa
Tina is great! Very helpful and efficient. She even called to check to see how the move went! Will recommend to friends.
March 19, 2014
Google Public Storage kyle bluefoot
tina made sure i was 100% satisfied before i left out the door and loved her great sense of humor also awesome!!!!
March 19, 2014
Google Public Storage Martin Moyer
Tina has been very helpful and delivers good customer service.
March 17, 2014
Google Public Storage moemack100
My attendant was nothing more than professional. Her name was Kiana and she was very thorough with paper work and very friendly. I was there about 15 minutes which wasn't bad and I felt I had a good experience.
March 13, 2014
Google Public Storage TRACY HUNTER
I rent at the Morse rd store and I wouldn't know about that place until I went into Westerville location and Tina was going over everything very pleasant person and know her, I just didn't want to pay the price at her location, so she recommended Morse and Rachel was pleasant also!
March 11, 2014
Google Public Storage nikki wicks
Tina was extremely helpful and knows her stuff!
March 10, 2014
Google Public Storage Leighanne Candow
Polite service
March 9, 2014
Google Public Storage Reed Slevin
Kiana Starks was very professional, polite, and pleasant. She was most helpful in answering our questions concerning renting a storage unit at her facilty.
March 8, 2014
Google Public Storage Lawrence Kopp
I have stored my show car here for the last three years and have had no problems at all. Staff is courteous and friendly. Just recently I had a dead battery and had to find some jumper cables. I was able to borrow a set from their office, how helpful is that? I will certainly be back again.
March 7, 2014
Google Public Storage Tonya Murray
Great experience! Very friendly and helpful. Call center is not recommended though.
March 6, 2014
Google Public Storage Chris Biggs
Tina takes good care of us and she's a very friendly lady. Thanks, Tina for making mundane stops to my girlfriends storage unit surprisingly enjoyable.
February 17, 2014
Google Public Storage Dawn Franklin
I am glad I chose this location for my storage needs. Even though most of the staff was in training during my time of check in, Tina did a great job instructing these ladies on how to address a customer's needs and how to walk new customers through the process clearly from beginning to end. Kiana did a fantastic job with my paper work and answered any additional questions I had. I am very pleased with the staff and the unit I am now renting.
December 11, 2013
Google Public Storage Cat Jones
Just wanted to say that I have received great service from both Tina and Ron! They are very efficient, friendly and professional. It is good to know that good service is provided by Tina and Ron when needed. I like seeing familiar faces whenever I go to my Public Storage location. Keep up the good work!
November 16, 2013
Google Public Storage Dana Grey
If you need extra storage or just need some extra space short term then this is the place for you. Best of all Tina and Cory are not just friendly, very personable, and knowledgable, I was totally impressed that while I only needed the unit for a few weeks while finishing up a new house purchase, Tina remember my name! That is rare in this day and age of customer service! The 10' x 15' storage unit held all my personal belongings plus many items from my business nicely. It was also competitively priced and I love the added security of the gates and 6am to 9pm access time. For being in Columbus and moving from the Cove at Cooper Lakes apartment property that has had multiple break-in's als went Section 8, I felt my belonging was secure. I personally have 2 negative points, but they shouldn't affect most customers. Public Storage makes you buy a lock upon renting a unit. I don't have a problem with that. However the use these big bulky round locks that when you are done with your rental storage unit don't fit much. If they would be SMART and use a standard Master Lock, they I could have left this part out. Additionally, they make you buy insurance for your unit. This needs to be optional. I run a fitness fashion design / health & fitness business in the the greater Columbus area and that is just the businessman in me. I had rental insurance plus an unbrella policy so that is an added waste to some customers. What I don't like is a business selling me things I don't need as a means of the business attemping to generate extra revenue at the customer's expense. I also operate an online consumer protection site where we expose things like this. I will be contacting Corporate to give Tina and Cory great praise, but to urge them to make the insurance optional and switch to more consumer friendly locks. Overalll, the grounds are clean and well kept, the service is great, I am very pleased with the service and every business needs employees like Tina! For more a detailed review on Public Storage and other businesses, check them out at Mr.ConsumerProtection. Thanks Tina, you are AWESOME!!! ;-) Dean G.
October 2, 2013
Google Public Storage Lori Fresch
Tina was very helpful in helping find the right size storage unit for what I needed. She was very professional and knowledgeable. The facility was very nice, I am happy with my decision to use Public Storage.
October 2, 2013
Google Public Storage Barry Counts
Tina is very friendly and takes pride in her work. I met with other storage companies before selecting Public Storage, but found the quality of personnel lacking in professionalism and know how. If I'm going to store my treasures, then it's important to me that the staff is competent and professional. After you've been to the rest, go to the best and ask for Mrs. Tina!
July 28, 2013
Google Public Storage Avis Hearon
I was in this location on 7/27/13 inquiring about units. Lindsey was very helpful and knowledgeable on prices and available units and was very pleasant.