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Address

4780 Arlington Centre Blvd
Upper Arlington, OH 43220

Phone

614-929-2004

614-929-2004

800-688-8057

800-688-8057

Property Open

Mon-Sun 06:00 AM - 09:00 PM

Storage Facility Features

  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Phone

614-929-2004

614-929-2004

800-688-8057

800-688-8057

Property Open

Mon-Sun 06:00 AM - 09:00 PM

Storage Facility Features

  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
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Reserve TodayMonth-to-Month Rent, No obligations
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    All new rentals subject to one-time $29 admin fee.

    5'x5'
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    $ 18/mo
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    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x5'
    • Outside unit
    • Drive-up access
    $ 18 /mo $ 20
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    + one-time $29 admin fee
    $1 first month rent

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    5'x10'
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    $ 33/mo
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    $1 first month rent
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    Small 5'x10'
    • Outside unit
    • Drive-up access
    $ 33 /mo $ 44
    Online only price
    + one-time $29 admin fee
    $1 first month rent

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    10'x10'
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    $ 86/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 86 /mo $ 114
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    + one-time $29 admin fee
    $1 first month rent

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    10'x10'
    Online only price
    $ 87/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x10'
    • Outside unit
    • 24 Hour access
    $ 87 /mo $ 116
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    + one-time $29 admin fee
    $1 first month rent

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    10'x15'
    Online only price
    $ 94/mo
    Online only price
    50% off first month rent
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    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 94 /mo $ 125
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    + one-time $29 admin fee
    50% off first month rent

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    10'x20'
    Online only price
    $ 99/mo
    Online only price
    $1 first month rent
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    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 99 /mo $ 132
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    + one-time $29 admin fee
    $1 first month rent

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    10'x25'
    Online only price
    $ 171/mo
    Online only price
    2nd Month Free
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    Large 10'x25'
    • Outside unit
    • Drive-up access
    $ 171 /mo $ 228
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    + one-time $29 admin fee
    2nd Month Free

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  • Save Impression
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    20'x20'
    Online only price
    $ 207/mo
    Online only price
    2nd Month Free
    All new rentals subject to one-time $29 admin fee.
    Large 20'x20'
    • Outside unit
    • Drive-up access
    $ 207 /mo $ 275
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    + one-time $29 admin fee
    2nd Month Free

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    10'x30'
    Online only price
    $ 208/mo
    Online only price
    2nd Month Free
    All new rentals subject to one-time $29 admin fee.
    Large 10'x30'
    • Outside unit
    • Drive-up access
    $ 208 /mo $ 278
    Online only price
    + one-time $29 admin fee
    2nd Month Free

    No Obligation

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At Public Storage, You'll Always Find...

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Reviews ( 341)

November 30, 2024
Google Public Storage Connecticut 20
I am so happy that Arlene has been available when I visit my unit at Arlington Centre. She has provided facility updates, options for enhanced storage, and also has kept my account current when I wasn't sure if Autopay was in sync with my account!
November 15, 2024
Google Public Storage Darren Esler
Arlene was very helpful when there was a problem and got it straightened out right away.
November 7, 2024
Google Public Storage Priscila Teixeira
Arlene is always wonderful! Super helpful and kind. Thank you!!
October 30, 2024
Google Public Storage Laura Ludlow
Shoutout to Arlene, who has always been pleasant and helpful!!!
October 30, 2024
Google Public Storage Eldar Khabibov
Great location great customer service
October 19, 2024
Google Public Storage chris brooks
Great people. Nice location.
October 15, 2024
Google Public Storage amydig63
Very nice staff! Helpful and kind too. Facility is very clean and quiet. I believe it will be a very pleasant experience to continue to store belongings here. Highly recommend this facility! 5 STARS
October 13, 2024
Google Public Storage Dave Brown
They have recently painted and added cameras, renumbered the units, several upgrades to make the place more presentable
September 30, 2024
Google Public Storage Jeff Wheeler
The Attendant Arlene was a total doll!! I highly recommend!!!
September 29, 2024
Google Public Storage Sampy Hardin
I don't usually take the time to write reviews, especially not for a storage facility. You might even think it's odd that I'm so enthusiastic about something as seemingly mundane as renting storage space. But when someone goes above and beyond in a way that genuinely impacts your life, it's worth sharing. I was facing a particularly stressful situation, about to leave on an early flight with a million things on my mind. Anxiety was high, and I needed assistance that went beyond the usual expectations. That's when I connected with Arlene at Public Storage on 4780 Arlington Centre Blvd. Even over the phone, Arlene's warmth and genuine care were immediately apparent. She didn't just provide information; she listened intently to my predicament and understood the urgency and complexity of my situation. Without delving into specifics, let's just say she took actions that exceeded all my expectations, providing me with immense peace of mind. Arlene's dedication isn't just about excellent customer service—it's about compassion, empathy, and a true willingness to help someone in need. She turned what could have been a major hurdle into a seamless experience, allowing me to focus on my trip without additional worries. If you're skeptical about finding such remarkable service at a storage facility, I get it—I was too. But Arlene shattered those preconceived notions. She didn't just do her job; she made a meaningful difference during a challenging time in my life. To anyone in need of storage solutions—and who appreciates exceptional service from someone who truly cares—I wholeheartedly recommend Public Storage on Arlington Centre Blvd. Arlene and the team there set a new standard for excellence. Arlene, thank you for your outstanding kindness and unwavering dedication. You are a rare gem, and any team would be incredibly fortunate to have you. Your efforts have not gone unnoticed, and I am profoundly grateful for the peace of mind you provided.
September 22, 2024
Google Public Storage Michael Norville
September 19, 2024
Google Public Storage Aaron Hunt
Arlene is awesome!
September 19, 2024
Google Public Storage Wes Shelton
Arlene did a great job of getting us through the internet process. She also got us running on the app. She is very helpful and friendly. The unit was clean and everything was in order when we moved in.
August 31, 2024
Google Public Storage Toni DiGeronimo
Arlene is the most caring and helpful manager I've met in Columbus, OH. Definitely talk to her about your storage needs. My treasures were absolutely happy to be stored at this facility.
August 21, 2024
Google Public Storage Mo S
Arlene is always professional, efficient, and will go the extra mile to ensure everything runs smoothly. Highly recommend:)
August 18, 2024
Google Public Storage ezra royce
August 8, 2024
Google Public Storage danny mayo
July 26, 2024
Google Public Storage Justin Zerante
Arlene was very helpful with getting my into the it closet and knowing what needed fixed we got her up and running
July 18, 2024
Google Public Storage Lihe Huang
After reviewed couple location, I chose this one! It's quite and clean. The lady Arlene is a very nice lady. She knows a lot of tenet here! She helped me a lot to get ready!
July 13, 2024
Google Public Storage ANTON CHARDY
Excellent storage. Perfect place. Very helpful staff, especially Arlene! She was very kind to me and helped me sort out all the issues. Thank you very much, I will continue to use your services.
July 9, 2024
Google Public Storage Tiffany Busack
Arlene was wonderful. Please give her a raise. She had to walk back-and-forth to my storage unit a few times for us and had no issues doing that. I really appreciate her. Thank you so much Arlene.
June 28, 2024
Google Public Storage Kenneth Andrews
Arlene is always very helpful with cameras and security systems and technicians
June 25, 2024
Google Public Storage Caleb Pasiuk
Arlene was very sweet and easy to work with. She helped me vacate my lot and made sure all payments were taken care of. I’ve also spoken on the phone to her once, and felt like I was her top priority!
June 11, 2024
Google Public Storage Alivia Mourot
It was really easy to get a storage unit here and Arlene was always helpful and very quick to respond. Would recommend using this company for storage.
June 11, 2024
Google Public Storage Andrew Schell
Arlene was very kind and professional when it came to renting a storage unit. She made the process simple and efficient. Would strongly recommend!!
June 11, 2024
Google Public Storage Thomas Wisniewski
Arlene is very friendly and helpful! In many years now renting, I have had various needs and concerns that have quickly been solved by management. When I needed to add an additional unit, Arlene was right there to help me get the best deal. Good pricing overall!
May 31, 2024
Google Public Storage Mike
Arlene was very helpful! Gave us a call about our move out of the unit & answered our questions!
May 28, 2024
Google Public Storage kya dukes
Arlene was amazing and very helpful!
May 28, 2024
Google Public Storage kameelah ali
Arlene at the Upper Arlington location was great! Very helpful!
May 22, 2024
Google Public Storage richard vogt
Arlington Center property for Public Storage is very well run by Arlene. She is always present and helpful to take care of any administrative or maintenance issues. I needed more space and she not only found new space for me, but it was also close to the 3 other units I rent. I am so happy to be there and know that my business inventory is well looked after. i have referred many people to Arlene to rent there and they have told me they find her to be personable and professional. Thank you PS!
May 18, 2024
Google Public Storage Kylie Kroger
I had to rent out a storage unit in a bit of a hurry to assist my mom with a move. I went in today and spoke with Arlene and she was wonderful. She was so pleasant, helpful, and knowledgeable and it made me feel so great about renting from this location. Thanks for the wonderful service, Arlene!
May 18, 2024
Google Public Storage Matt Roth
April 24, 2024
Google Public Storage Jessica Rocha
Arlene is great, she has been very good to me when it came down to all my questions and concerns. Thank you so much.
April 24, 2024
Google Public Storage Matt Luby
Huge kudos to Arlene. The first unit I was given over the phone wasn't what I needed, so Arlene found me another one, walked it to make sure it was what I needed, and then got me moved over with a credit to my account to boot. Great customer service!
April 24, 2024
Google Public Storage Josh Herrmann
Arlene was a huge help with some questions I had about my unit. Very helpful and very friendly throughout my whole experience at Public Storage!
April 13, 2024
Google Public Storage Ann Ciardelli
Arlene has been such a great help with my two units at the Upper Arlington, Ohio location. She goes above and beyond to make certain that all of our concerns and needs are addressed.
April 6, 2024
Google Public Storage Y P
Awesome storage in a safe area. A little dated but the unit works so no big deal. Arlene at the management desk is an angel!
February 13, 2024
Google Public Storage Val29
Arlin provided amazing service very nice and kind and very very helpful
February 9, 2024
Google Public Storage Den Can Do It
Abilene, the lady who is always there working. She is so sweet, always smiling, thank you! 5 Stars!
February 7, 2024
Google Public Storage Ben Romine
Arlene at the front desk was very helpful and understanding when I locked myself out of my unit lol ! Even needed a 2nd unit the same day and was handled able to get right in and secure my things. Thank you Arlene for all your patience and help !!!
February 6, 2024
Google Public Storage Brock Hopson
January 31, 2024
Google Public Storage Dominic Ragusa
Arlene is quick to help with any issue I’ve had, and always a pleasure to chit chat with.
January 8, 2024
Google Public Storage Hema Don Perera, MBA
I received a good customer service from the Manager Arlene recently. I recommend Arlington Center Storage facility to others.
December 29, 2023
Google Public Storage Greg Smith
Arlene was very helpful and nice. She helped me with deciding on the right storage size. - Greg
December 29, 2023
Google Public Storage Neil Blackwell
The help I got from Arlene the Upper Arlington location was wonderful! She helped us navigate the rental process seamlessly.
December 29, 2023
Google Public Storage Alexandra Simakis
Arlene’s help with getting a rental space was perfect! She was patient and answered all my questions with full knowledge of the whole process. This location is conveniently located with many different size units and safety features.
November 16, 2023
Google Public Storage Tamiko Richardson
After dealing with a horrible phone service that wouldn't connect my to an actual human lol, I had the pleasure of meeting Arleen and Cindy(who was actually on the phone with Arleen when I got there) who were helpful with getting me all the information I needed. Thank you guys so much! Customer service is still alive and in human form 😆
October 31, 2023
Google Public Storage E
I had a wonderful experience renting a unit here. The facility was clean and safe and we had zero problems in the time we had our unit. We got a great price on the unit and Arlene was very helpful and friendly. I always looked forward to seeing her when I pulled into the facility. The only reason we vacated was because we moved. Highly recommend!
September 28, 2023
Google Public Storage Bob Bob
Arlene, the onsite manager consistently goes above & beyond. Always available & always helpful. She even helped us move in. I highly recommend this location.
September 15, 2023
Google Public Storage Theresa Ross
There's a woman named Arlene I call her Miss at the upper Arlington location any issue I've ever ran into because it's life things happen prices change sometimes Miss Arlene is maintained giving me the same rate no games always helpful immediately accommodates anything I have a concern about absolutely the kindest caring sweetest woman I believe she's even rush out to me on her own time addressing an issue I was worried about literally letting me know my payment was received Arlene is by far the sweetest and I would not be at the storage property if Arlene numerous effective efforts of help were not there
August 30, 2023
Google Public Storage Dayana steven Berrio
She was nice
August 20, 2023
Google Public Storage Meredith Haskell
We had a great experience! Arlene was very kind and helpful throughout the whole process.
August 19, 2023
Google Public Storage Alonzo Lee
Arlene gave me really good service😁
August 13, 2023
Google Public Storage Billie McGillivray
Arlene was great help! She even let us know there was bad weather coming when we were moving out. I had a good experience with public storage and will definitely use them again in the future.
August 9, 2023
Google Public Storage Devin Bilski
EDIT: They contacted me a week later (after I posted my review) agreeing to make accommodations. My understanding is that it's a corporate policy, not specific location based. That being said, I still have seen my rent increase twice since I moved in 14 months ago. Very unaccommodating - have raised rent by $70 in a year. I'm trying to move out and wanted to use a POD Service (to save $1,500) where they would drop it off and pick it up within 6 hours of each other. Not even leaving it there over night. They said that's absolutely unacceptable and wouldn't even work with me on a location on their facility's property (which has a parking lot in front and the POD is the size of a single car). If you want something safe, this place is fine.
August 5, 2023
Google Public Storage Davina Lane
My husband and I rented a 10X20 space here and it was very easy to access and convenient. When we vacated our unit, we forgot to take off the lock so public storage couldn’t tell we vacated it. Arlene was very helpful with assisting us in getting this worked out and trying to help me get a refund for the extra month I was charged after we had already vacated. Thank you Arlene!
July 29, 2023
Google Public Storage Savage Haney
Charlie is amazing save me and my wife a ton of money Ty Charlie SHE IS THE BESTESTISSSS
July 29, 2023
Google Public Storage Janice Kramer
Arlene was professional, friendly, and very efficient. Storage unit was clean and easily accessible. Would highly recommend this facility.
July 22, 2023
Google Public Storage Shavagne Scott
I’ve had a wonderful experience with this location. Arlene went above and beyond to help me when I was in a bind. I can’t thank her enough! Glad I decided to try this company.
July 22, 2023
Google Public Storage Averie Webb
Arlene the manager was very sweet and accommodating when I needed a lock for the storage unit! space looks secure!
July 19, 2023
Google Public Storage MJ Bolden
Arlene is the best! Super helpful with the many questions I had during the acquisition and moving process!
July 13, 2023
Google Public Storage Kerry Quick
June 17, 2023
Google Public Storage T Hrcan
June 17, 2023
Google Public Storage Niobys Lopez
Arlene was spectacular she took us to the unit and showed us everything. Explained how the system works on how to enter and exit. She wood be available if we needed her. Supper sweet and helpful.
May 19, 2023
Google Public Storage Stacey Cyrus
I just say enough about Arlene! She always greeted me with a smile when needing to go into the office. She is truly amazing and helpful. Today she even helped me to find my key (don’t laugh) to my storage unit saving me money by not having to have a locksmith come out. Arlene is great at hey job.
May 19, 2023
Google Public Storage Bridgett Fracasso
Great location. Great Price for space. Always clean. Arlene is really helpful
May 18, 2023
Google Public Storage J Torres
I had to move things of mine into a storage same day and was in a panic to find something. Arlene was there and she found me a storage that was perfect for me very quickly. Definitely go and see her for all your storage rental needs.
May 15, 2023
Google Public Storage Mr Ellis
Miss arlene was so nice and friendly she is amazing she makes this LITERALLY THE BEST STORAGE IN THE CITY
April 26, 2023
Google Public Storage Tyler Gagai
Arleen was awesome in helping me secure a unit for a timely and quick move-in. Communication and follow-up throughout the booking process were both fantastic
April 3, 2023
Google Public Storage lee hogan
Alex assisted me with 5 star service today
April 2, 2023
Google Public Storage John Farmwald
Any size storage you need they have. Prices aren't too bad either.
March 28, 2023
Google Public Storage eric lewis
Arlene did an excellent job of helping me! I highly recommend here!
March 27, 2023
Google Public Storage Katie Myers
Connie is awesome !!!
March 21, 2023
Google Public Storage Tara Greene
We had a great experience and got helpful advice/assistance with determining the right size storage unit we would need for our camper. Access was easy into the unit and a convenient location from our house.
March 20, 2023
Google Public Storage James Anderson
March 2, 2023
Google Public Storage Sploof Shifterson
I normally don’t make the effort to leave reviews, but Arlene is just so helpful, friendly, and kind every time I visit this location that it makes the trip here more enjoyable than a chore. There’s no way I could not leave a review about such a remarkable employee. No idea what she’s currently being paid, but no matter what it is I say give her a raise! Thanks for such great customer service.
February 25, 2023
Google Public Storage Jayson Sawyer
This mixed bag company and facility has one bright, shining light-- that being its primary manager, Arlene. Four of the units, all outside the gate, were broken into last Sunday morning while she was on her weekly two days off. One of them was mine-- a 10'x10' unit. Neither the follow-up with the customers nor the securing of the damaged hasps on the door frames was handled well, in my humble opinion, by the person working the custodian job in Arlene's absence, nor the person who was referred to as either the BM (Business Manger, I assume) or District Manager. As a result, I had to go to the Upper Arlington Police Department myself on Monday morning to find out "the rest of the story", as Paul Harvey used to say. And, upon inspection of the jerry-rigged hasp on the door frame to my unit after the burglary, I realized that anyone with a standard screwdriver or a nut driver could easily and quickly remove the screw holding the bottom part of the hasp on the frame and gain entrance to my stuff. Child's play. When Arlene came back from her Regular Days Off and discovered what had happened, though, she conferred with me to find out if I was missing anything. Interesting enough, I wasn't, though three of my plastic storage totes had been opened. Nothing of interest to "pry and grab" robbers trying to to a quick turnaround sale to a pawn shop or whatever, I suppose, even though there WAS a $4,000+ wheelchair and accessories being stored in unit K001. Having no security video cameras, static (think game trail cameras) cameras, or motion sensors anywhere on the property, I appealed to Arlene's better sense about the stunning lack of security of my property in that unit, especially now that the week hasp now was even easier to thwart after the break-in. I told her I would, therefore, have to move if the company didn't make this right. She appealed to her manager, in turn, to move me to a unit inside the gate as well as give me a free 30 days of rent for my trouble and consternation. She came back to me and told me the DM didn't agree with her-- he refused to "make good" the bad situation. I then laid out for her Amy plan to inform the police of the developing scenario, as well as the BBB in the area, as well as write appropriately negative reviews on Google, Apple Maps, and Yelp if the DM continued to not want do "the right thing", especially since the facility did indeed have a 10x10 unit available for me within the fence. She once again pled her (my) case to her boss, this time undoubtably at some risk to her own relationship with him and her job. He relented, though, and I am now moving my goods in storage to a unit inside the fence. Also, Arlene did in fact arrange for a "complimentary" month of storage fees. Were it not for Arlene, personally, this bad situation would have gotten even worse-- for all parties, not just me. She "saved the day" through her sense of fairness to everyone. Though the burglary didn't occur on her "watch", she has fixed the problem for her loyal customer that has thrown thousands of dollars their way in the past years. Attagirl, Arlene! Instead of 1 star, you have earned your facility a 5-star rating by showing "the right stuff". --Jay
February 23, 2023
Google Public Storage Steve Swift
This facility is close to my home and offers adequate space for me to safely store my vintage car each winter. There's lots of options nearby and Arlene is the reason I come back year after year. She provides the highest level of customer service and seems to sincerely care about the needs of her customers. Arlene is why I come here.
February 11, 2023
Google Public Storage JERSEY06051
Not sure if this "Arlene " is for real, I have visited this location for the past 2 days and the office says open but door is locked! I need to pay my bill ! But "Arlene" is NO WHERE TO BE FOUND?
February 7, 2023
Google Public Storage Mack Miller
Great place for storing your stuff! Arlene in the office was especially awesome!
January 28, 2023
Google Public Storage John Deer
Very good storage facility. Arlene the manager is exceptional.
January 4, 2023
Google Public Storage Nybrashianna Allen
I just rented a unit at public storage and Arlene was so helpful she was so patient and explained everything to me she made sure I was straight and all my questions were answered before she walked away
December 30, 2022
Google Public Storage Emily
Great place with wonderful customer service. The units are clean and seem to be freshly painted. Arlene at the front desk was friendly, courteous, and delightful to talk to, overall making the process very easy. I would recommend this place to family and friends.
December 29, 2022
Google Public Storage shah mehdi
Arlene provided excellent customer service and made the entire process very easy. This storage facility is highly recommended.
December 28, 2022
Google Public Storage Barb Rauch
I have rented several storage units at Public Storage over the last 20 years so have experience with many of your property managers. Most have provided good service, but over these years Arlene at the Arlington Centre location has been the very best. She has kept me advised of new units available when we needed extra space, made sure things were fixed asap, such as a bulb out, doors that required lubrication , or even getting rid of wasp nests etc. She is there when the property opens and stays until it closes, informed us if we forgot to lock the unit or left the door open. She is one of those special employees that always does things right. I feel more secure when she is on hand. You need more Arlenes at all your facilities!
December 23, 2022
Google Public Storage Tracee Caraway
UNLESS THE MANAGER LEAVES, DONT GO THERE! The gate is only open 6am-9pm EVEN IF your unit says 24 hours. If you exit after 9pm, you get a message about being there TOO late. The manager leaves PRECISELY at 6pm. A couple minutes till, I had to pee, but the door was locked. She said they are locked at 6pm. She WOULDN'T open it. My husband wanted to find something in storage so I dropped him off. He went into the unit and closed the door. A lady knocked, so he answered. She made ACCUSATIONS that were ludicrous. She didn't even identify herself as the manager until after her TIRADE. She said a neighboring renter complained that he played the TV all night. (Um, no, aside from the fact he's NEVER been there that late, the TV is buried in the back.) She said he was smoking and the neighbor's clothes smelled. (He's been there only 3 or 4 times, even if he did smoke one, the odor wouldn't have had time to waft through the sheet metal wall.) She made him REMOVE the space heater and empty gas cans. (Now she wants proof that they are gone.) After all that she called the POLICE. He couldn't leave until I picked him up. THEN she entered MY locked unit (same last name) WITHOUT permission or cause and removed items. Neither of us have has access to our things. She PASSED the buck and claimed the district manager (who lives 3 hrs away) has to be there for me to open it. CHRISTMAS is in 2 days. Everyone's PRESENTS are in storage! She REFUSED to let me in. AWFUL CUSTOMER SERVICE!!
December 1, 2022
Google Public Storage Duane Adams
Arlene is great!! She is so helpful and friendly!! I would definitely recommend this Public Storage!
November 12, 2022
Google Public Storage Marty Stern
Wonderful service. Arlene, Walked us through the process, simple, direct, awesome. Clean area, well kept and cared for.
November 11, 2022
Google Public Storage Md. Shah Jalal Uddin
Thanks for your service Arlene.
November 9, 2022
Google Public Storage Sean Leong
Very g00d service
October 21, 2022
Google Public Storage Nicholas Palmer
Ms. Arlene had exceptional customer service very easy to talk to. Made an unfortunate situation not hurt as bad. Thanks Ms. Arlene you made my month.
October 12, 2022
Google Public Storage Sean Colopy
Arlene is Amazing! A plus service! Highly recommend renting from her! She deserves a Raise!
October 6, 2022
Google Public Storage Brian Corple
Hi I am writing a review for Arlene she provided excellent customer service and I would recommend public storage to anyone in need of a storage unit Arlene is very kind and I believe goes out of her way to help people thank you
September 29, 2022
Google Public Storage Gil Rinehart
August 24, 2022
Google Public Storage Darwn Mergaye
Arlene helped me with the storage unit and took the time to help me find the right size that I needed. Great service and friendly!
August 19, 2022
Google Public Storage Robin Ciulla
Arlene was great and very helpful during the process! She helped me find the right sized unit to accommodate my moving deadline! She's is what makes this location great to deal with.
August 9, 2022
Google Public Storage Nick Raffensberger
Arlene is absolutely amazing. We have been using this storage place for almost 2 years. She is always very friendly and helpful. It is clean and well kept .
August 1, 2022
Google Public Storage Spirit Novel
This is one of the nicest public storage facilities I've used. The units are older but Arlene, one of the propert managers helped me so much by showing me the best unit to fit my furniture. She's an absolute pleasure to do business with. She's thorough and accommodating. She knows her job and makes it an easy transition. If she's out on the property - she always leaves a note so you're not left thinking "is this place closed?" I was actually sad to say goodbye to her the day I moved the last of my stuff out. She remembered that I had been traveling and wished me the best in the future. 10 stars for Arlene and UA public storage.
July 28, 2022
Google Public Storage Cj Golden
Ms Arlene is incredible
July 1, 2022
Google Public Storage Tom o
They were great
June 26, 2022
Google Public Storage Tim Norfleet
UPDATE 6/24/22: After 6 months they wanted to raise the rent $60. On 3/10/22 I asked about possibility of keeping same rate. Got a 3 month reprieve. Asked again if there was any way to keep rate affordable. Was told point blank by Arlene that if I move out they can rent the unit for more. Have at it! Found a unit at one of their competitors that is cleaner and better maintained for less than what I was paying. Moving out on 6/29. 3/10/22: Needed assistance for a billing issue and Arlene was superb. She completely understood the issue and had it fixed in less than two minutes.
June 19, 2022
Google Public Storage Margiem Marsden
I have had a wonderful experience renting at Arlene’s storage. She is very knowledgeable and a great person to work with. If I ever have to rent a unit again that’s the place to go
June 18, 2022
Google Public Storage Stacie Szczerba
Arlene has been extremely helpful in getting our upcoming move from out of state settled with a storage unit close to our new home! She has been attentive, communicative, and extremely friendly and is the reason the storage unit is as great as it is! It's in a secure and private location and provides gated secure access. This is imperative for peace of mind and we are so happy we chose to rent space here!
May 5, 2022
Google Public Storage Billinda Allen
I have known Arlene for 10 years at Public Storage.  Arlene and your company have saved me on 3 numerous occasions in my time of need at this location.  Arlene is the most helpful, nicest, polite and friendly person I've truly ever met. She is a fantastic representative and provides excellent customer service and is tremendous for the Public Storage Company. Arlene makes my move-in experiences awesome, quick and painless. She knows how the Public Storage Company operates and does an excellent job all the time!! Your Upper Arlington Public Storage location has always been clean and accessible. I'm very happy to be a customer this long with Public Storage.  I have recommended friends and they have used the Upper Arlington location and have been very happy with Arlene and the Public Storage Company.
May 5, 2022
Google Public Storage Alexis Tomallo
I had to get a storage unit for a new job, and Arlene really helped me by letting my know she was running low on small units, showing me one that would be appropriate for my needs and helping me lock it up. She truly gave amazing customer service and is such a kind lady. 10/10 would recommend However, I do wish the doors were actually orange and not tan lol. Thank you again!
April 27, 2022
Google Public Storage Vicci Jaffe
I always get great service from Arlene at this Public Storage location. She goes out of her way to help me, whether its my late rent or questions about my lease. Its never a problem for Arlene! Thanks Arlene :-))
April 6, 2022
Google Public Storage Richard Raffensberger
Been using this place for almost a year. The other day Sue Anne was there and was very helpful. Thanks again
March 30, 2022
Google Public Storage Joe Smith
March 24, 2022
Google Public Storage Marc Ryder
Arlene the property manager is excellent and very professional. I always recommend this location because of her. -Marc
February 10, 2022
Google Public Storage Jody Cochran
Arlene was a delight! Very helpful and professional, she made sure I was taken care of in a timely manner and offered me items I didn't realize I needed. I've never had a storage unit before, but this will be the place I recommend to everyone!
February 10, 2022
Google Public Storage Linda Huffenberger
The storage unit I'm renting is clean and has convenient access within the storage complex. The location of the Public Storage facility itself is in a safe and convenient area. The rental process was easy and your associate, Arlene, was both friendly and very helpful. I think I'll be very pleased that I chose your company and this location to solve my temporary storage needs.
January 20, 2022
Google Public Storage Aleksandr Skidin
Great!
January 19, 2022
Google Public Storage Jeremey Kerr
Arlene was very very polite and helpful. Very clean environment and safe. I am very happy with the unit I received for yhe price I did. Thanks alot
January 10, 2022
Google Public Storage Steven Ford
Nice, clean, safe location! Manager was very helpful!