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Address

4780 Arlington Centre Blvd
Upper Arlington, OH 43220

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

614-929-2004

614-929-2004

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

614-929-2004

614-929-2004

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
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    5'x5'
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    $ 16/mo
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    $ 16/mo $32
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    5'x10'
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    $ 26/mo
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    $ 26/mo $52
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  • Spring sale 50% off
    Restrictions, taxes, and fees, including an admin fee, apply.
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    10'x5'
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    $ 27/mo
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    Small 10'x5'
    • Inside unit
    • 1st Floor
    $ 27/mo $54
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    10'x10'
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    $ 55/mo
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    Medium 10'x10'
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    • 24 Hour access
    $ 55/mo $110
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    10'x10'
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    $ 57/mo
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    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 57/mo $114
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    10'x15'
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    $ 68/mo
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    $ 68/mo $136
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    20'x10'
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    $ 98/mo
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    Large 20'x10'
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    $ 98/mo $196
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    10'x25'
    Online only price
    $ 102/mo
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    $ 102/mo $204
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    10'x30'
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    $ 127/mo
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    $ 127/mo $254
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    20'x25'
    Online only price
    $ 242/mo
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    Large 20'x25'
    • Outside unit
    • Drive-up access
    $ 242/mo $484
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At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 307)

February 13, 2024
Google Public Storage Val29
Arlin provided amazing service very nice and kind and very very helpful
February 9, 2024
Google Public Storage Den Can Do It
Abilene, the lady who is always there working. She is so sweet, always smiling, thank you! 5 Stars!
February 7, 2024
Google Public Storage Ben Romine
Arlene at the front desk was very helpful and understanding when I locked myself out of my unit lol ! Even needed a 2nd unit the same day and was handled able to get right in and secure my things. Thank you Arlene for all your patience and help !!!
February 6, 2024
Google Public Storage Brock Hopson
January 31, 2024
Google Public Storage Dominic Ragusa
Arlene is quick to help with any issue I’ve had, and always a pleasure to chit chat with.
January 8, 2024
Google Public Storage Hema Don Perera, MBA
I received a good customer service from the Manager Arlene recently. I recommend Arlington Center Storage facility to others.
December 29, 2023
Google Public Storage Alexandra Simakis
Arlene’s help with getting a rental space was perfect! She was patient and answered all my questions with full knowledge of the whole process. This location is conveniently located with many different size units and safety features.
December 29, 2023
Google Public Storage Neil Blackwell
The help I got from Arlene the Upper Arlington location was wonderful! She helped us navigate the rental process seamlessly.
December 29, 2023
Google Public Storage Greg Smith
Arlene was very helpful and nice. She helped me with deciding on the right storage size. - Greg
November 16, 2023
Google Public Storage Tamiko Richardson
After dealing with a horrible phone service that wouldn't connect my to an actual human lol, I had the pleasure of meeting Arleen and Cindy(who was actually on the phone with Arleen when I got there) who were helpful with getting me all the information I needed. Thank you guys so much! Customer service is still alive and in human form 😆
October 31, 2023
Google Public Storage E
I had a wonderful experience renting a unit here. The facility was clean and safe and we had zero problems in the time we had our unit. We got a great price on the unit and Arlene was very helpful and friendly. I always looked forward to seeing her when I pulled into the facility. The only reason we vacated was because we moved. Highly recommend!
September 28, 2023
Google Public Storage Bob Bob
Arlene, the onsite manager consistently goes above & beyond. Always available & always helpful. She even helped us move in. I highly recommend this location.
September 15, 2023
Google Public Storage Theresa Ross
There's a woman named Arlene I call her Miss at the upper Arlington location any issue I've ever ran into because it's life things happen prices change sometimes Miss Arlene is maintained giving me the same rate no games always helpful immediately accommodates anything I have a concern about absolutely the kindest caring sweetest woman I believe she's even rush out to me on her own time addressing an issue I was worried about literally letting me know my payment was received Arlene is by far the sweetest and I would not be at the storage property if Arlene numerous effective efforts of help were not there
August 30, 2023
Google Public Storage Dayana steven Berrio
She was nice
August 20, 2023
Google Public Storage Meredith Haskell
We had a great experience! Arlene was very kind and helpful throughout the whole process.
August 19, 2023
Google Public Storage Alonzo Lee
Arlene gave me really good service😁
August 12, 2023
Google Public Storage Billie McGillivray
Arlene was great help! She even let us know there was bad weather coming when we were moving out. I had a good experience with public storage and will definitely use them again in the future.
August 9, 2023
Google Public Storage Devin Bilski
EDIT: They contacted me a week later (after I posted my review) agreeing to make accommodations. My understanding is that it's a corporate policy, not specific location based. That being said, I still have seen my rent increase twice since I moved in 14 months ago. Very unaccommodating - have raised rent by $70 in a year. I'm trying to move out and wanted to use a POD Service (to save $1,500) where they would drop it off and pick it up within 6 hours of each other. Not even leaving it there over night. They said that's absolutely unacceptable and wouldn't even work with me on a location on their facility's property (which has a parking lot in front and the POD is the size of a single car). If you want something safe, this place is fine.
August 5, 2023
Google Public Storage Davina Lane
My husband and I rented a 10X20 space here and it was very easy to access and convenient. When we vacated our unit, we forgot to take off the lock so public storage couldn’t tell we vacated it. Arlene was very helpful with assisting us in getting this worked out and trying to help me get a refund for the extra month I was charged after we had already vacated. Thank you Arlene!
July 29, 2023
Google Public Storage Janice Kramer
Arlene was professional, friendly, and very efficient. Storage unit was clean and easily accessible. Would highly recommend this facility.
July 29, 2023
Google Public Storage Savage Haney
Charlie is amazing save me and my wife a ton of money Ty Charlie SHE IS THE BESTESTISSSS
July 22, 2023
Google Public Storage Averie Webb
Arlene the manager was very sweet and accommodating when I needed a lock for the storage unit! space looks secure!
July 22, 2023
Google Public Storage Shavagne Scott
I’ve had a wonderful experience with this location. Arlene went above and beyond to help me when I was in a bind. I can’t thank her enough! Glad I decided to try this company.
July 19, 2023
Google Public Storage MJ Bolden
Arlene is the best! Super helpful with the many questions I had during the acquisition and moving process!
July 13, 2023
Google Public Storage Kerry Quick
June 17, 2023
Google Public Storage Niobys Lopez
Arlene was spectacular she took us to the unit and showed us everything. Explained how the system works on how to enter and exit. She wood be available if we needed her. Supper sweet and helpful.
June 17, 2023
Google Public Storage T Hrcan
May 19, 2023
Google Public Storage Bridgett Fracasso
Great location. Great Price for space. Always clean. Arlene is really helpful
May 19, 2023
Google Public Storage Stacey Cyrus
I just say enough about Arlene! She always greeted me with a smile when needing to go into the office. She is truly amazing and helpful. Today she even helped me to find my key (don’t laugh) to my storage unit saving me money by not having to have a locksmith come out. Arlene is great at hey job.
May 18, 2023
Google Public Storage J Torres
I had to move things of mine into a storage same day and was in a panic to find something. Arlene was there and she found me a storage that was perfect for me very quickly. Definitely go and see her for all your storage rental needs.
May 15, 2023
Google Public Storage Mr Ellis
Miss arlene was so nice and friendly she is amazing she makes this LITERALLY THE BEST STORAGE IN THE CITY
April 26, 2023
Google Public Storage Tyler Gagai
Arleen was awesome in helping me secure a unit for a timely and quick move-in. Communication and follow-up throughout the booking process were both fantastic
April 3, 2023
Google Public Storage lee hogan
Alex assisted me with 5 star service today
April 2, 2023
Google Public Storage John Farmwald
Any size storage you need they have. Prices aren't too bad either.
March 28, 2023
Google Public Storage eric lewis
Arlene did an excellent job of helping me! I highly recommend here!
March 27, 2023
Google Public Storage Katie Myers
Connie is awesome !!!
March 21, 2023
Google Public Storage Tara Greene
We had a great experience and got helpful advice/assistance with determining the right size storage unit we would need for our camper. Access was easy into the unit and a convenient location from our house.
March 20, 2023
Google Public Storage James Anderson
March 1, 2023
Google Public Storage Sploof Shifterson
I normally don’t make the effort to leave reviews, but Arlene is just so helpful, friendly, and kind every time I visit this location that it makes the trip here more enjoyable than a chore. There’s no way I could not leave a review about such a remarkable employee. No idea what she’s currently being paid, but no matter what it is I say give her a raise! Thanks for such great customer service.
February 25, 2023
Google Public Storage Jayson Sawyer
This mixed bag company and facility has one bright, shining light-- that being its primary manager, Arlene. Four of the units, all outside the gate, were broken into last Sunday morning while she was on her weekly two days off. One of them was mine-- a 10'x10' unit. Neither the follow-up with the customers nor the securing of the damaged hasps on the door frames was handled well, in my humble opinion, by the person working the custodian job in Arlene's absence, nor the person who was referred to as either the BM (Business Manger, I assume) or District Manager. As a result, I had to go to the Upper Arlington Police Department myself on Monday morning to find out "the rest of the story", as Paul Harvey used to say. And, upon inspection of the jerry-rigged hasp on the door frame to my unit after the burglary, I realized that anyone with a standard screwdriver or a nut driver could easily and quickly remove the screw holding the bottom part of the hasp on the frame and gain entrance to my stuff. Child's play. When Arlene came back from her Regular Days Off and discovered what had happened, though, she conferred with me to find out if I was missing anything. Interesting enough, I wasn't, though three of my plastic storage totes had been opened. Nothing of interest to "pry and grab" robbers trying to to a quick turnaround sale to a pawn shop or whatever, I suppose, even though there WAS a $4,000+ wheelchair and accessories being stored in unit K001. Having no security video cameras, static (think game trail cameras) cameras, or motion sensors anywhere on the property, I appealed to Arlene's better sense about the stunning lack of security of my property in that unit, especially now that the week hasp now was even easier to thwart after the break-in. I told her I would, therefore, have to move if the company didn't make this right. She appealed to her manager, in turn, to move me to a unit inside the gate as well as give me a free 30 days of rent for my trouble and consternation. She came back to me and told me the DM didn't agree with her-- he refused to "make good" the bad situation. I then laid out for her Amy plan to inform the police of the developing scenario, as well as the BBB in the area, as well as write appropriately negative reviews on Google, Apple Maps, and Yelp if the DM continued to not want do "the right thing", especially since the facility did indeed have a 10x10 unit available for me within the fence. She once again pled her (my) case to her boss, this time undoubtably at some risk to her own relationship with him and her job. He relented, though, and I am now moving my goods in storage to a unit inside the fence. Also, Arlene did in fact arrange for a "complimentary" month of storage fees. Were it not for Arlene, personally, this bad situation would have gotten even worse-- for all parties, not just me. She "saved the day" through her sense of fairness to everyone. Though the burglary didn't occur on her "watch", she has fixed the problem for her loyal customer that has thrown thousands of dollars their way in the past years. Attagirl, Arlene! Instead of 1 star, you have earned your facility a 5-star rating by showing "the right stuff". --Jay
February 23, 2023
Google Public Storage Steve Swift
This facility is close to my home and offers adequate space for me to safely store my vintage car each winter. There's lots of options nearby and Arlene is the reason I come back year after year. She provides the highest level of customer service and seems to sincerely care about the needs of her customers. Arlene is why I come here.
February 10, 2023
Google Public Storage JERSEY06051
Not sure if this "Arlene " is for real, I have visited this location for the past 2 days and the office says open but door is locked! I need to pay my bill ! But "Arlene" is NO WHERE TO BE FOUND?
February 7, 2023
Google Public Storage Mack Miller
Great place for storing your stuff! Arlene in the office was especially awesome!
January 28, 2023
Google Public Storage John Deer
Very good storage facility. Arlene the manager is exceptional.
January 3, 2023
Google Public Storage Nybrashianna Allen
I just rented a unit at public storage and Arlene was so helpful she was so patient and explained everything to me she made sure I was straight and all my questions were answered before she walked away
December 30, 2022
Google Public Storage Emily
Great place with wonderful customer service. The units are clean and seem to be freshly painted. Arlene at the front desk was friendly, courteous, and delightful to talk to, overall making the process very easy. I would recommend this place to family and friends.
December 29, 2022
Google Public Storage Sam Rezazadeh Bandarabb
Great customer service from Arlene.
December 28, 2022
Google Public Storage shah mehdi
Arlene provided excellent customer service and made the entire process very easy. This storage facility is highly recommended.
December 27, 2022
Google Public Storage Barb Rauch
I have rented several storage units at Public Storage over the last 20 years so have experience with many of your property managers. Most have provided good service, but over these years Arlene at the Arlington Centre location has been the very best. She has kept me advised of new units available when we needed extra space, made sure things were fixed asap, such as a bulb out, doors that required lubrication , or even getting rid of wasp nests etc. She is there when the property opens and stays until it closes, informed us if we forgot to lock the unit or left the door open. She is one of those special employees that always does things right. I feel more secure when she is on hand. You need more Arlenes at all your facilities!
December 23, 2022
Google Public Storage Tracee Caraway
UNLESS THE MANAGER LEAVES, DONT GO THERE! The gate is only open 6am-9pm EVEN IF your unit says 24 hours. If you exit after 9pm, you get a message about being there TOO late. The manager leaves PRECISELY at 6pm. A couple minutes till, I had to pee, but the door was locked. She said they are locked at 6pm. She WOULDN'T open it. My husband wanted to find something in storage so I dropped him off. He went into the unit and closed the door. A lady knocked, so he answered. She made ACCUSATIONS that were ludicrous. She didn't even identify herself as the manager until after her TIRADE. She said a neighboring renter complained that he played the TV all night. (Um, no, aside from the fact he's NEVER been there that late, the TV is buried in the back.) She said he was smoking and the neighbor's clothes smelled. (He's been there only 3 or 4 times, even if he did smoke one, the odor wouldn't have had time to waft through the sheet metal wall.) She made him REMOVE the space heater and empty gas cans. (Now she wants proof that they are gone.) After all that she called the POLICE. He couldn't leave until I picked him up. THEN she entered MY locked unit (same last name) WITHOUT permission or cause and removed items. Neither of us have has access to our things. She PASSED the buck and claimed the district manager (who lives 3 hrs away) has to be there for me to open it. CHRISTMAS is in 2 days. Everyone's PRESENTS are in storage! She REFUSED to let me in. AWFUL CUSTOMER SERVICE!!
December 1, 2022
Google Public Storage Duane Adams
Arlene is great!! She is so helpful and friendly!! I would definitely recommend this Public Storage!
November 12, 2022
Google Public Storage Marty Stern
Wonderful service. Arlene, Walked us through the process, simple, direct, awesome. Clean area, well kept and cared for.
November 11, 2022
Google Public Storage Md. Shah Jalal Uddin
Thanks for your service Arlene.
November 9, 2022
Google Public Storage Sean Leong
Very g00d service
October 21, 2022
Google Public Storage Nicholas Palmer
Ms. Arlene had exceptional customer service very easy to talk to. Made an unfortunate situation not hurt as bad. Thanks Ms. Arlene you made my month.
October 12, 2022
Google Public Storage Sean Colopy
Arlene is Amazing! A plus service! Highly recommend renting from her! She deserves a Raise!
October 6, 2022
Google Public Storage Brian Corple
Hi I am writing a review for Arlene she provided excellent customer service and I would recommend public storage to anyone in need of a storage unit Arlene is very kind and I believe goes out of her way to help people thank you
September 29, 2022
Google Public Storage Gil Rinehart
August 24, 2022
Google Public Storage Darwn Mergaye
Arlene helped me with the storage unit and took the time to help me find the right size that I needed. Great service and friendly!
August 19, 2022
Google Public Storage Robin Ciulla
Arlene was great and very helpful during the process! She helped me find the right sized unit to accommodate my moving deadline! She's is what makes this location great to deal with.
August 9, 2022
Google Public Storage Nick Raffensberger
Arlene is absolutely amazing. We have been using this storage place for almost 2 years. She is always very friendly and helpful. It is clean and well kept .
July 31, 2022
Google Public Storage Spirit Novel
This is one of the nicest public storage facilities I've used. The units are older but Arlene, one of the propert managers helped me so much by showing me the best unit to fit my furniture. She's an absolute pleasure to do business with. She's thorough and accommodating. She knows her job and makes it an easy transition. If she's out on the property - she always leaves a note so you're not left thinking "is this place closed?" I was actually sad to say goodbye to her the day I moved the last of my stuff out. She remembered that I had been traveling and wished me the best in the future. 10 stars for Arlene and UA public storage.
July 28, 2022
Google Public Storage Cj Golden
Ms Arlene is incredible
July 1, 2022
Google Public Storage Tom o
They were great
June 25, 2022
Google Public Storage Tim Norfleet
UPDATE 6/24/22: After 6 months they wanted to raise the rent $60. On 3/10/22 I asked about possibility of keeping same rate. Got a 3 month reprieve. Asked again if there was any way to keep rate affordable. Was told point blank by Arlene that if I move out they can rent the unit for more. Have at it! Found a unit at one of their competitors that is cleaner and better maintained for less than what I was paying. Moving out on 6/29. 3/10/22: Needed assistance for a billing issue and Arlene was superb. She completely understood the issue and had it fixed in less than two minutes.
June 19, 2022
Google Public Storage Margiem Marsden
I have had a wonderful experience renting at Arlene’s storage. She is very knowledgeable and a great person to work with. If I ever have to rent a unit again that’s the place to go
June 18, 2022
Google Public Storage Stacie Szczerba
Arlene has been extremely helpful in getting our upcoming move from out of state settled with a storage unit close to our new home! She has been attentive, communicative, and extremely friendly and is the reason the storage unit is as great as it is! It's in a secure and private location and provides gated secure access. This is imperative for peace of mind and we are so happy we chose to rent space here!
May 5, 2022
Google Public Storage Billinda Allen
I have known Arlene for 10 years at Public Storage.  Arlene and your company have saved me on 3 numerous occasions in my time of need at this location.  Arlene is the most helpful, nicest, polite and friendly person I've truly ever met. She is a fantastic representative and provides excellent customer service and is tremendous for the Public Storage Company. Arlene makes my move-in experiences awesome, quick and painless. She knows how the Public Storage Company operates and does an excellent job all the time!! Your Upper Arlington Public Storage location has always been clean and accessible. I'm very happy to be a customer this long with Public Storage.  I have recommended friends and they have used the Upper Arlington location and have been very happy with Arlene and the Public Storage Company.
May 4, 2022
Google Public Storage Alexis Tomallo
I had to get a storage unit for a new job, and Arlene really helped me by letting my know she was running low on small units, showing me one that would be appropriate for my needs and helping me lock it up. She truly gave amazing customer service and is such a kind lady. 10/10 would recommend However, I do wish the doors were actually orange and not tan lol. Thank you again!
April 27, 2022
Google Public Storage Vicci Jaffe
I always get great service from Arlene at this Public Storage location. She goes out of her way to help me, whether its my late rent or questions about my lease. Its never a problem for Arlene! Thanks Arlene :-))
April 6, 2022
Google Public Storage Richard Raffensberger
Been using this place for almost a year. The other day Sue Anne was there and was very helpful. Thanks again
March 30, 2022
Google Public Storage Joe Smith
March 24, 2022
Google Public Storage Marc Ryder
Arlene the property manager is excellent and very professional. I always recommend this location because of her. -Marc
February 10, 2022
Google Public Storage Linda Huffenberger
The storage unit I'm renting is clean and has convenient access within the storage complex. The location of the Public Storage facility itself is in a safe and convenient area. The rental process was easy and your associate, Arlene, was both friendly and very helpful. I think I'll be very pleased that I chose your company and this location to solve my temporary storage needs.
February 10, 2022
Google Public Storage Jody Cochran
Arlene was a delight! Very helpful and professional, she made sure I was taken care of in a timely manner and offered me items I didn't realize I needed. I've never had a storage unit before, but this will be the place I recommend to everyone!
January 20, 2022
Google Public Storage Aleksandr Skidin
Great!
January 19, 2022
Google Public Storage Jeremey Kerr
Arlene was very very polite and helpful. Very clean environment and safe. I am very happy with the unit I received for yhe price I did. Thanks alot
January 9, 2022
Google Public Storage Steven Ford
Nice, clean, safe location! Manager was very helpful!
December 17, 2021
Google Public Storage David Dai
Arlene definitely provided me with a 7 star service today. She showed me the property and explains to me every detail with patient. She worked me through the entire process, and offers me follow up service. Very satisfied. Keep it up! Had another good experience with public storage. Arlene again did a nice job assisting me with everything I need. I highly recommend this location!
December 15, 2021
Google Public Storage JUSTIN PARKER
The custom service was Was outstanding and Very helpful.
December 7, 2021
Google Public Storage Debbie Shumaker
Hi, I choose Public Storage based on the the great customer service I received from Arlene. I had called several other locations while planning my move from San Diego to Columbus. As you can imagine, selling a home, packing and, moving across country while still working fulltime can be a very stressful time. Arlene went above and beyond to answer all my question. She helped me determine the unit size and locations with in the property. She followed up when she said she would and even helped me navigate the website which at times was very challenging as it was not functioning properly the day I need to reserve my unit. She remembered who I was and all the details of my move and rental from start to finish. Once I arrived in Columbus, she was helpful in getting me set up with my first visit the unit, understand the property and just made the whole experience wonderful at a stressful time. She was pleasant, warm and offer solutions and solid information throughout the process. She is an extreme asset to your company and I would recommend anyone moving into the area or in need of storage space already living in the area to contact Public Storage on Arlington Center Drive and ask for Arlene.
November 24, 2021
Google Public Storage Kimberly Benton
When I first came to Public Storage, from the time that I was Greeted by Arlene, She's always been very Professional, Friendly, Kind and Helpful - Great Customer Service! Arlene has been Pleasant to Work with when needed! I've been a client with Public Storage for a few years, and I've never had any issue and I Feel Safe here! Thank You Arlene!
November 18, 2021
Google Public Storage Paul Venard
I have been renting here for over 5 years and Arlene has always been helpful and professional with any questions I have had. Happy customer!
November 6, 2021
Google Public Storage Steve Walton
Arlene was very helpful in picking out a unit for us, good customer service
October 25, 2021
Google Public Storage John Wolfe
Very friendly and welcoming service would definitely recommend! Thanks a ton to Hema.
October 5, 2021
Google Public Storage Louise Kutz
Arlene is absolutely the finest public relations customer service person Public Storage has!
September 27, 2021
Google Public Storage Gregory Elsea (Kim)
Had units for over 5 years, just down sized and Hema made things very simple and easy, Great guy to work with!!
August 30, 2021
Google Public Storage Audrey Hutchison
The process is hard for college kids but Hema helped me with everything from move in/move out. He even through in a discount to help me out! Easiest process.
August 3, 2021
Google Public Storage Ali M Mirshahi
August 2, 2021
Google Public Storage Jermaine Wade
Hema displayed Excellent customer service & Speedy service. Patient and had a positive attitude. Recommended to anyone looking for a storage unit.
July 26, 2021
Google Public Storage Tyler Hoffmann
Easy and fast, thanks Hema.
July 19, 2021
Google Public Storage Thongchai Sresthadatta
Wonderful person with kindness. Excellent customer service.
July 6, 2021
Google Public Storage Sunni Johnson
Staff is overall lovely, but Stacey goes above and beyond! She has kindly assisted me with my questions, and concerns throughout my transition.
July 5, 2021
Google Public Storage Dennis Heebink
Excellent service from Hema
June 23, 2021
Google Public Storage Kim Hart
Very nice staff and clean facility
June 22, 2021
Google Public Storage Betsy McKitrick
Arlene was wonderful! Great storage experience!
June 12, 2021
Google Public Storage Brittany Robinson
May 29, 2021
Google Public Storage Darrick Jordan
Arlene has made the experience so easy. Great customer services and I would recommend to anyone that need a storage unit.
May 26, 2021
Google Public Storage Craig
Very secure and accessible. Arlene and the other staff are always friendly and involved with maintaining a clean facility.
May 25, 2021
Google Public Storage richard vogt
This Arlington Center property for Public Storage is very well run by Arlene. She is always present and helpful to take care of any administrative or maintenance issues. I needed more space and she not only found new space for me, but it was also close to the 3 other units I rent. I am so happy to be there and know that my business inventory is well looked after. i have referred many people to Arlene to rent there and they have told me they find her to be personable and professional. Thank you PS!
May 13, 2021
Google Public Storage Peter Kaplan (US)
Great customer service and extremely convenient. Hema was extremely helpful and informative. He assisted us with our initial check in as well as helped us with the set-up of our unit. Couldn't have been any easier or better experience. Thank you
April 30, 2021
Google Public Storage Belinda Borja
The property is very clean and in a good area. I feel safe leaving my things in storage at this location. Arlene, the lady who is at this property is wonderful! She is friendly, and very helpful! Super sweet and a joy to talk with!
April 12, 2021
Google Public Storage Teresa Lebowitz
I had a great experience with Hema, who placed a lock on my storage unit when I was unable to get to the physical location. Great customer service and really nice employees!
April 1, 2021
Google Public Storage Antionet Yevon
Great service!!!!!!
April 1, 2021
Google Public Storage Nathan Dunn
Arlene provided fantastic service! I would definitely recommend dealing with her to anyone looking to use a storage facility in this area.
April 1, 2021
Google Public Storage Hamada Bro
Great job Arlene. Thank u
March 23, 2021
Google Public Storage Cory Varney
Arlene was friendly and professional. Great service. Would recommend to anyone!
March 5, 2021
Google Public Storage Jack S
Arlene, your facility manager, is efficient, knowledgeable, helpful and very personable. Thanks!
March 5, 2021
Google Public Storage Ed Hamburger
Every timeI have had a question about anything Arlene is there to help me. Arlene always waves to me when I goin & out. I like dealing with friendly people& love dealing with them. I just want to add to my comments I always feel very great after I leave Arlene & the edge treats me.
February 21, 2021
Google Public Storage Mindy Baughman
Great storage facility - it's tidy, well organized, and a great location in Arlington. It's in a very safe neighborhood and the facility is well maintained. Arlene is fantastic! She's very knowledgeable and patient - she helped me figure out what size was the the right fit for me and helped me with a plan for my upcoming move. My stuff is in good hands.
February 5, 2021
Google Public Storage Bernadette Thornton
We had called ahead several days earlier to see if they had space since they were close. Everything was prepared when we arrived. Luckily information was on an I-PAd, but there was way too much stuff to have to review, Arlene showed us the unit which was vey clean, and we purchased some drying material. We also purchased a lock and locked up the building. The next day before moving I checked out the lock and it was not working very well. Arlene replaced the lock with no questions asked and it worked as it should. Do not know about long term consequences of storage there,
February 5, 2021
Google Public Storage David Thornton
Arlene was prepared for us, and the unit was quite clean. We had trouble with the lock they sold us, and it was replaced without any hassle. The new lock worked fine.
January 23, 2021
Google Public Storage Brian Hardesty
I had a great experience at this storage unit. Arlene was always kind, friendly, and helpful. I’d recommend this storage facility to everyone!
January 23, 2021
Google Public Storage Lynn Hardesty
Arlene was so helpful and made the year that we rented a unit awesome. The unit was just as she represented and during the time we rented we had no problems. I would rent from Public Storage again and from the same location with hopes that Arlene was the manager. Thank you.
January 15, 2021
Google Public Storage LaRonda Stauffer
This is a great place to store your belongings. Arlene was very helpful in finding a storage unit that would fit our needs and helped us find a unit that was on sale. Customer Service was great!
November 8, 2020
Google Public Storage John Schuster
Arlene is really great to work with and is always responsive and helpful. She has made the difference and is why we have been there so long. John Schuster
October 26, 2020
Google Public Storage Jennifer Mares
I've used several storage facilities and this experience was phenomenal! Because of Arelne, my experience superb because of her professional and exceptional customer service. She wanted to make sure my storage was sufficient for my needs and walked me to the unit before securing the unit. If you need a storage unit, find Arelen!
October 21, 2020
Google Public Storage jlindner100
The facility and Arlene have been absolutely great to work with. Arlene is a true professional and is very responsive to any needs you might have. The area is also very safe and in a good neighborhood. I would highly recommend working with Arlene and Public Storage.
October 15, 2020
Google Public Storage Michael Ciulla
Was very easy to rent with no contact. Caught a sale price and it's serving us well.
September 7, 2020
Google Public Storage Jonna Marie
Arlene was a very polite lady with great customer service skills..Great experience
July 1, 2020
Google Public Storage Melissa Niday
I have rented from Public Storage before, but this location has been exceptional. From when I walked in to rent a unit to their speed at returning my phone calls, their customer service has been fantastic and very appreciated. Great place to store your items!
March 16, 2020
Google Public Storage Tom Bugno
Arlene is simply the best. Her attention to detail and her customer service skills are unmatched. Thanks!
March 11, 2020
Google Public Storage megan mobley
Arlene was very sweet and helpful, she made the process very easy for us. Thank you so much!
February 29, 2020
Google Public Storage Stephanie Zhong
I came in just to remove the insurance off my unit. Not only was she quick and professional, but she was very welcoming. Great experience!
February 27, 2020
Google Public Storage Robert Kerns
Arlene was very helpful in selecting a unit during my visit. She is very kind and took time to show me the options that best suited my needs. I am happy that I chose this location for storage!
February 7, 2020
Google Public Storage Jessica Straight
January 30, 2020
Google Public Storage Patrick Boyle
Arlene did a great job explaining everything and showing the unit. Great experience overall
January 29, 2020
Google Public Storage Carla Perry
Super fast and easy to get registered and moved in. Great, clean property in great location. Arlene showed us the unit and got us all checked in super quick. Feel really lucky to find such a great place.
January 18, 2020
Google Public Storage Angela _
So far, so good. Arlene was very friendly and helpful. Got us into a unit pretty quickly and I'm happy with the extra large unit we need for a house full of stuff while we are between houses.
January 12, 2020
Google Public Storage Adidas 211
Very nice area, I love the employees here very personable and friendly. As soon as I figure out this damn iPhone I’m going to give the young lady at the front desk a five star rating! She went above and beyond to make me comfortable and feel at home and show me the units there and even showed me how to use the machine. Sometimes I’m a bit not so tech savvy!!!
January 5, 2020
Google Public Storage Michael G Dorrian
Arlene is competent, reliable and a pleasure to deal with.
December 30, 2019
Google Public Storage Brian Bayes
Great location to purchase units.
December 29, 2019
Google Public Storage Sid Pastore
I picked this place because it was the closest possible storage unit to my apartment. It’s clean, and the people are nice, but I do think it’s a little over-priced. If you live in the area and don’t have a car, I highly recommend it, but anyone else might want to shop around.
December 15, 2019
Google Public Storage Shannon CARR
November 17, 2019
Google Public Storage Amber Staker
Arlene is the best. Very helpful.
November 15, 2019
Google Public Storage Stephen Z
Awesome staff at location- Corporate not so much :(
November 2, 2019
Google Public Storage M G Shashikumar
I am renting storage for first time and Arlene was kind and knowledgable, which helped me to get my account setup quickly. Arlene showed me the unit and answered all the questions I had. Giving 5 star
November 2, 2019
Google Public Storage Heather Wood
Very easy to work with. Arlene is great!
October 31, 2019
Google Public Storage Bill Meeks
Very well run. Especially enjoy working with Arlene. She is always helpful,
October 30, 2019
Google Public Storage Rick VOGT
Arlene is very experienced and helpful. I had move issues - she solved them. I had water leak issues she solved them. I had a stuck door. She had it fixed Best of all she is friendly and accommodating and a wonderful person. I enjoy our momentary chats and banter Thanks for having her there Rick
October 18, 2019
Google Public Storage Alex Kirk
Would reccomend this location to anyone that asked. Arlene was extremely helpful and delightful to work with.
October 17, 2019
Google Public Storage Bob Fagley
The one lady that runs the place is not customer friendly
September 30, 2019
Google Public Storage Kimberly Lloyd
Arlene was very kind and helpful. Will recommend this location to anyone.
September 30, 2019
Google Public Storage Yes I am F o x
We come there a lot and everytime Arlene has helped us above and beyond its a great location and it's very well lit
September 13, 2019
Google Public Storage Brian Scheltz
August 28, 2019
Google Public Storage Eric Kramer
Ask for Arlene. She’s very helpful.
August 28, 2019
Google Public Storage Rich L
I had an incredible experience getting my storage unit. Arlene was extremely knowledgeable, professional, courteous, and friendly! She’s the reason I’ll stay with this location!
August 28, 2019
Google Public Storage John Slyman
Arleen is great! Excellent customer service!!!
August 8, 2019
Google Public Storage Chris Brady
Wow what can I say. Arlene was one of the most kind hearted customer service employees I have ever dealt with. Nowadays customer service is often overlooked and not considered. This was the not the case with Arlene. She did every thing you could possibly think of to make a person feel like they belonged. When I moved into my unit it was a down pour and I had to leave my mattress out of the unit overnight to dry off. Arlene respectfully called me to let me know it needed to be moved. When I arrived I told her that some glass broke in my unit and Arlene went out of her way to provide a broom and dustpan to clean the mess. Most places wouldn't have thought twice to charge extra for the mattress being out over night. Arlene truly looks out for her customers and deserves an abundant amount of praise. You truly hired a saint Public Storage. This will be my first choice in storage from now on!! Thank you so much Arlene !! (:
August 4, 2019
Google Public Storage Jay Brandon
Jenny made this process as smooth as possible. I would recommend her and Public storage to everyone. I'm so glad I went them for my storage unit!
July 28, 2019
Google Public Storage D V
Arlene did a great job of having everything set up when we secured the unit, and made the time to call when we were ready to move out.
July 22, 2019
Google Public Storage Greg Whisman
July 22, 2019
Google Public Storage Nicholas Hood
It’s a bit overpriced BUT it is consistent and in a great location. I’ve been with them for years.
June 22, 2019
Google Public Storage John Camp
Service was excellent and the location is ideal for our needs!
June 22, 2019
Google Public Storage Tangchen Li
Arlene is awesome. She was very patient and helped us to get a nice storage place.
June 21, 2019
Google Public Storage Mike Bourne
Arlene has been great during the many years we have stored some things. Arlene is kind, funny, very knowledgeable and has always been very helpful. We have had different sized storage units during the years based on our needs. This location has worked out very well. Thanks Arlene always for all of your help.
June 5, 2019
Google Public Storage Vergil Mobius
Arlene is always very friendly when I come in and shes always nice to everyone
June 5, 2019
Google Public Storage Anthony Snyder
Arlene is so helpful. Very nice place for my companies extra storage needs.
June 2, 2019
Google Public Storage Chris Grile
May 30, 2019
Google Public Storage Mark Hutchins
Jenny was very helpful and informative on getting me the right unit. Very clean and secure facility.
May 30, 2019
Google Public Storage Bernhard Brown
Jenny was fantastic. Was very helpful in guiding us to the right sized unit and explained everything in detail about the unit. She was thoughtful of our time and did what very few people do in customer service....making sure we were happy with our decision. Way to go Jenny!
May 30, 2019
Google Public Storage Joshua Turner
Oh, come on Arlene Oh, I swear (what he means) At this moment, you mean everything! Thanks for the sweet hookup on storage!! 😁👍
May 7, 2019
Google Public Storage jeffrey Johnson
Arlene was very helpful and it is so refreshing to work with someone who really cares if you are getting what you need. Great facility, clean and well maintained. Thanks Arlene for the help.
May 6, 2019
Google Public Storage adrienne christensen
April 24, 2019
Google Public Storage Isam Saleh
Arlene was very helpful. The process was simple and quick. Arlene was personable and professional. I appreciate Arlene’s great service.
April 24, 2019
Google Public Storage Dan Merkle
Great service!!! Fantastic location and well maintained!!!
April 23, 2019
Google Public Storage Emilie Barleben
Arlene was amazing and very helpful!
April 23, 2019
Google Public Storage Jordan Kalthoff
Arlene was very helpful for the whole move in process! Super amazing and sweet. 10/10
April 23, 2019
Google Public Storage Regan Castillo
Arlene was the best!! She’s super friendly and helpful. I would definitely recommend going to her.
April 15, 2019
Public Storage Fred Best
Do you offer outside vehicle and trailer storage for a month?
March 19, 2019
Google Public Storage James Lindner
Jenny was great and did a good job showing me around to look at options.
March 18, 2019
Google Public Storage Jim McClure
easy experience. Jenny very helpful in getting set up with a unit along with moving boxes and supplies. Nice secure location.
March 12, 2019
Google Public Storage Stone Investment
I rented a unit at the upperarlington location , Arlene was really helpful and answer all of my questions
March 12, 2019
Google Public Storage Kilho Lee
Arlene is very professional and helpful. She explained things thoroughly and kindly. I would ask for her if you were to request help/service.
March 12, 2019
Google Public Storage Changwoo Lee
Arlene was so professional and kind
February 6, 2019
Google Public Storage David Perkins
Arlene was very helpful.
February 2, 2019
Google Public Storage Jay Glier
The attendant Arlene is tremendously helpful and kind.
January 31, 2019
Google Public Storage Jonathan Schmidt
January 31, 2019
Google Public Storage Laura Curran
January 5, 2019
Google Public Storage David Thangarajah
My family and I had the best experience here!! Arlene who worked at the front desk was amazing!! From the moment we walked in she was so kind and so personable!!! She literally gave us the best price in town!!! We went in with a budget and left very satisfied!! Thank you so much Arlene for everything you have done to help our family out in these stressful times moving!!! Public Storage is lucky to have you!!! ~Thangarajah Family
January 2, 2019
Google Public Storage Mindy Himler
Arlene was great and very helpful! I have never rented a unit before, so I was clueless. She was very patient and answered all of my questions.
December 12, 2018
Google Public Storage Eric Casey
Arlene was super helpful when I showed up and asked to see a couple sizes of units. She happily walked in the cold with me and showed them off.
December 10, 2018
Google Public Storage Andrea Von Raabe
I came in today to pay my bill at the Arlington location and it was Arlene’s day off so Jenny helped me. I have never worked with her before and I was pleasantly surprised. She was very friendly and helpful and she helped me figure a few things out. I asked for her card so I could be sure and come in on the days she works. I love this location. Everyone is so nice and it is a pleasure to do business with them.
November 19, 2018
Google Public Storage Danielle Yeomans
Jenny was awesome! She was extremely friendly and informative. She made sure that we were her top priority and that we were well taken care of.
October 14, 2018
Google Public Storage Alaina Foster
Stacey went above and beyond to help me this afternoon. I really appreciate the time she took to make sure I was a satisfied customer and a unit at the Arlington Center facility today. You’re the best Stacey! I will definitely recommend anyone to public storage for their amazing customer service!!
October 9, 2018
Google Public Storage Brad Herold
Arlene is top notch
October 3, 2018
Google Public Storage Craig Tovell
Great price and a great location!
September 23, 2018
Google Public Storage Judy Schober
Jenny was very helpful with showing me units, prices and insurance.
September 20, 2018
Google Public Storage Tivis Farley
September 11, 2018
Google Public Storage Relatively Quirky
The property manager is the best! She is such an awesome person to work with. She is so knowledgeable and helpful. And great location.
September 11, 2018
Google Public Storage Alonzo Lipscomb
Great customer service
August 7, 2018
Google Public Storage Monika Carter
The public storage at 1015 Gould Dr. B. C. La. 71111 is where I have my stuff stored. I made my payment online and it wasn't showing up on their website. The property manager was so helpful and made sure everything was straightened out. Thank you so much from the bottom of my heart!
August 4, 2018
Google Public Storage Abhinav Gaikwad
Great Service! Very Helpful Staff
August 2, 2018
Google Public Storage Kimberly Tucker
Great experience at Public Storage! Arlene was very friendly and helped me pick out the right size. Also she let me see it beforehand to make sure my items would fit. Thank you Arlene!! From Jeffrey.
July 6, 2018
Google Public Storage Wade Lee
Good service. Arlene was helpful & friendly. BUT insurance fee & lock fee (or bring your own) was not mentioned online.
June 16, 2018
Google Public Storage Daniel Linton
Arlene provided great customer service. Units are clean. Good price.
June 16, 2018
Google Public Storage Kimberly Linton
Arlene was very professional and knowledgeable about the storage unit we would need. Very clean and easy and accessible units. Affordable pricing. Would highly recommend!
May 25, 2018
Google Public Storage Alicia Bowen
Arlene was an absolute doll and very kind
May 17, 2018
Google Public Storage Erin Meats
May 5, 2018
Google Public Storage Adele Gray
Had the best experience getting a unit and moving some stuff today thanks to Arlene! She was so incredibly sweet and made everything so quick and easy, we were in and out in less than 30 minutes. Definitely recommend!
April 15, 2018
Google Public Storage Nicolás Lozoya
This Public Storage (24342) is nice little secret! Tucked away in a cute little neighborhood you'd have no idea it even was a storage facility! Great area and even better service! Arlene the manager was very sweet and helpful from my first interaction with her! Went out of her way to make sure I was paying the best price for my unit and was very accommodating to my schedule when I reserved a unit online. Will continue storing here and recommending this location for anyone I know in the area.
April 14, 2018
Google Public Storage Gabriela Okhuysen
April 6, 2018
Google Public Storage Dianna Rector
April 3, 2018
Google Public Storage James Wagner
Arlene is super nice and helpful
March 31, 2018
Google Public Storage Kristin Okhuysen
Arlene was very prompt to give my daughter a call right away after reservation was booked. She was also very pleasant and helpful as we came in to look at the units. We look forward to using the space! Thanks Arlene!
March 29, 2018
Google Public Storage Natasha Anderson
A bit hard to find at first but I called and was promptly helped by Beth. Once I found the clean, well polished location, I was treated with the upmost respect and kindness. All of my questions were answered clearly, and the units and property are quite well maintained. 5 stars, 2 thumbs up!
March 23, 2018
Google Public Storage catie long
Blake was super helpful and the process to rent a unit was very easy.
February 23, 2018
Google Public Storage Ld j
Nice staff
February 14, 2018
Google Public Storage Amber
wonderful place to store your belongings at an unbeatable price! Arlene was darling and showed me the space I was renting out prior to completing the sale. she told me everything I needed to know and was very informative. gated entry is a plus for extra security! thanks for great customer service.
February 8, 2018
Google Public Storage Jack Wheeler
Very clean and well-maintained property. I feel that the items which I store there are safe and sound. The staff, especially Arlene, are friendly and customer-minded. I highly recommend this location. Thank you.
February 7, 2018
Google Public Storage Michael Neuhard
January 29, 2018
Google Public Storage John Alexander
It was a great experience. All of my needs were quickly taken care of.
January 20, 2018
Google Public Storage Greg Moss
Wonderful and easy experience, especially if you take advantage of the online registration and discounted pricing before visiting the storage location. Arlene, the manager on duty, couldn’t be nicer. She made the final registration steps very easy.
January 14, 2018
Google Public Storage makayla doran
Very friendly staff , totally helped me me out . Thanks for the great service
December 7, 2017
Google Public Storage Jay Gaglani
Everything went smoothly, I recommend this location! Miss Arlene is excellent and was always a big help!
November 28, 2017
Google Public Storage Kyle Pickett
The people there were nice my stuff was kept safe and dry during the winter
November 28, 2017
Google Public Storage Danielle Vernon
Went to this location because it was close. Wanted to know about prices, which were very reasonable. The employee Bethany, who was working was very friendly and knowledgeable in showing me all of my options. I didn't end up getting a unit today but I will definitely be back.
October 24, 2017
Google Public Storage Eric Mason
Nice lady got me registered and showed me the unit. Have 24 hour access, but is outside of gated part, which makes me a little concerned but worth it for 24 hour access. Reasonable rates. Clean unit. Will continue to rent here.
October 5, 2017
Google Public Storage Mike Gunnarson
Great space
September 29, 2017
Google Public Storage Ben Leiz
Arlene at this location was incredibly helpful and the customer service overall was excellent. Very satisfied with this business and I would recommend it to anyone.
August 13, 2017
Google Public Storage philip peters
June 20, 2017
Google Public Storage Jim Ambrosio
Had a great experience working with Arlene to secure a storage garage for our business. She was very thorough and detailed. Pricing seemed to be good compared to other options nearby as well.
May 22, 2017
Google Public Storage Michael Brown
Arlene was so pleasant to work with. Such a sweet woman. I strongly recommended her if you need a storage unit. Thanks again Arlene!
April 28, 2017
Google Public Storage Ronda B
Arlene was so nice and my experience was awesome
April 5, 2017
Google Public Storage Tom Manning
The units are very clean and eaccessible. Arlene has been so helpful every time I need anything. You guys are great.
March 16, 2017
Google Public Storage Nick Leali
Staff was very helpful. Secure location. Reasonable prices.
March 16, 2017
Google Public Storage Kasey Leali
Arlene is awesome and was so helpful when we were trying to find the right size storage space for our needs. The location is convenient and secure. We have been very happy with our experience thus far!
January 8, 2017
Google Public Storage Tim Zittle
Arlene is a genuinely nice and helpful person. She was very informative and answered all of my questions, and even went so far as to provide me with gloves when I had forgotten my own. I wasn't too sure about using public storage, but now that I know I can work with Arlene, I'd happily recommend this location to anyone looking to store things either short or long term.
January 3, 2017
Google Public Storage Sarah Belle
Arlene is darling. Every time I go in and talk with her she is extremely helpful and sweet. The units are nice and basic, which is what we are looking for. I enjoy giving my business to this public storage location because: 1.) I receive friendly and helpful customer service and I don't feel like I'm being haggled compared to other locations and other businesses. 2.) The units are located in a quaint, quiet, peaceful and safe neighborhood. 3.) The pricing of public storage units is cheaper than other storage businesses in the surrounding area.
November 21, 2016
Google Public Storage jt roberts
Quick Easy Affordable And clean!!
October 8, 2016
Google Public Storage Matt Taylor
Arlene was very nice and accommodating. Great location.
October 8, 2016
Google Public Storage Tara Taylor
Arlene was extremely helpful, she made the paperwork process very easy. I would highly recommend this location.
September 22, 2016
Google Public Storage Alexander Koik-Cestone
At first, it seems like a great place. It's in the middle of a nice neighborhood, so there is less risk of people breaking in and stealing stuff. Other than that, though, there's not much to recommend it. The storage unit we have is made of concrete walls and floor and corrugated metal ceilings. The concrete is not waterproof and becomes very moist during rains. A few years ago, we moved into the unit and put our boxes in there. Within a few months much of what we stored was ruined by mold because the place was so damp. I mean, there were big mold colonies growing on the boxes, it was so bad. To top that off, the manager, who was initially nice and friendly when we moved in, had become uncooperative. We needed to throw some box material away (due to said mold) and she was very hesitant to let us use the dumpster. Apparently they rent out the dumpster to make additional $$$, leaving customers with nowhere to throw away their trash. This experience left a bad taste in my mouth, and not only because it came so soon after the company jacked up our rate by a huge amount. I would not recommend this place to anyone. If you don't want your stuff ruined, don't store it here. And don't listen to all the 5-star reviews. They ask you to leave a 5-star review shortly after signing up.
September 22, 2016
Google Public Storage Holley Baird-Estep
I am very satisfied with the help received from Arlene today. She was very professional, courteous, and explained everything in detail as this is our first time getting a storage unit. I would highly recommend this facility to anyone looking for storage.
September 14, 2016
Google Public Storage Greg Limbacher
I deal with Arlene on a daily basis. She is knowledgeable in every aspect of her trade and is an undeniable asset to this company. This place is great!
August 13, 2016
Google Public Storage Carl Faehnle
Not only does Arlene know how to take care of the customer in helping them chose the right product, but she is a great sales person.
July 12, 2016
Google Public Storage Katherine Stephenson
Arlene is excellent. She gave wonderful advice and didn't try to oversell the amount of space that I needed. She made the whole experience painless and enjoyable...thank you Arlene!
July 12, 2016
Google Public Storage Nicole
Arlene was great. Very helpful and excellent and friendly service.
June 15, 2016
Google Public Storage robert snedaker
Helpful and friendly service plus a great location
June 6, 2016
Google Public Storage Kim Bess
Arlene was very helpful and her customer service is outstanding. It is very refreshing to have someone who likes there job and will go over and beyond to help.
May 27, 2016
Google Public Storage Ibra M
Arlene, was great at helping me with storage size and very friendly. Super place to store. Thanks ps and Arlene
May 27, 2016
Google Public Storage Christopher S
Arlene is the sweetest and nicest person I have ever met and I feel like a weight has been lifted off my shoulders. One less thing to worry about. Thanks Arlene!
May 26, 2016
Google Public Storage Alexandra Wolfe
Arlene was a very sweet lady and helped me find the best strange unit for my needs. I had a poor experience at the sawmill location, but would recommend this location any day.
April 27, 2016
Google Public Storage Ronda DeGenero
Arlene is one of the kindest, most help people and knows her stuff.
April 13, 2016
Google Public Storage khaled djahra
Such lovely staff Arlene and Cheryl they were very nice to us and they showed us the units and helped us pick whatever unit fit our items they provided us with really good pricing and helped us with paper work !
March 23, 2016
Google Public Storage Jeremy Burke
Arlene was very helpful. Convenient location and units!
February 29, 2016
Google Public Storage Sam Rezazadeh
I been using Public Storage for a while and if you are looking for a Safe & Secure place to store your valuables I highly recommend this facility. Their employees, Alyssa & Arlene, are friendly and professional. One day I forgotten my access code to the storage gate and they made sure to stay over business hours just to help me locate it. Thank you so much Public Storage!
February 28, 2016
Google Public Storage Tony Tyree
Ms arlene is one of the most loving and caring person I've ever met you guys have a great one in ms arlene
February 27, 2016
Google Public Storage Charles Matney
Looked at a space with Arlene today. She was very thorough in showing me the property. I will be renting in the near future and definitely will call Arlene. Charles
January 14, 2016
Google Public Storage Zach Hinderman
This is my second time using Public Storage and each time was hassle free. Arlene helped me this time and was very friendly and polite and answered all of my questions about the costs since signing up in the middle of the month made things a little confusing. I would highly recommend both this location and Public Storage in general. The neighborhood of this location makes me more comfortable storing my things there.
January 14, 2016
Google Public Storage Starwars_fan
This location is Great! Arlene was very helpful in showing us different size units that would fit our needs. Very nice property. Would highly reccomend
December 11, 2015
Google Public Storage Leigha Gray
Arlene is awesome!!! Anytime I go in she is helpful and pleasant. The facility is always clean and accessible.
November 18, 2015
Google Public Storage Lindsey Wesney
Arlene was very friendly and helpful, Jonathan is nice, also. The grounds and unit are very nice and clean. An excellent place to store your extra items. I would highly recommend! Thank you
October 31, 2015
Google Public Storage Daniel Sneddon
Arlene at the front desk was very nice and helpful while I rented my first unit with them. The whole process was quick and easy. Great for someone who is on a busy schedule.
October 14, 2015
Google Public Storage Stephanie Williams
Arlene has great customer service skills. Very friendly!
October 14, 2015
Google Public Storage Justin Rood
Arlene was very kind and helpful. Looking forward to useing their services
October 1, 2015
Google Public Storage Jeremy Cao
Great place! Arlene helped a lot!
September 11, 2015
Google Public Storage minipuppy rpuppys
Great facility and Arlene was so thorough explaining everything.
August 27, 2015
Google Public Storage minzhe Zou
Arlene is very nice manager, she is very helpful
August 27, 2015
Google Public Storage Adil Haque
Arlene was awesome :)
August 27, 2015
Google Public Storage San Zhu
Arlene is the best storage manager ever!
July 14, 2015
Google Public Storage Ildikó Szabó
July 7, 2015
Google Public Storage Antonio Armistead
Ms Arlene is simply marvelous she is always helpful and nice
June 24, 2015
Google Public Storage Karey Johnson
Arlene is always so very helpful and friendly! I've been a tenant for some time, & have even moved from a smaller unit to a larger unit. Each and every time I have a question or concern she always addresses it immediately & with a solution. Arlene is the reason I have stayed at this location!
June 10, 2015
Google Public Storage Kari Mackenbach
Had a great experience at Public Storage of Upper Arlington. So friendly and easy. In fact I did not realize that I had paid and extra month ahead and they told me that they will reimburse me! How awesome is that! Thank you for the great experience. Kari Mackenbach
May 10, 2015
Google Public Storage Kurt Courter
Arlene was very helpful and may the entire experience painless. She walked me to the storage unit and went way out of her way to make sure I understood the process and had no questions. I would definitely recommend this company to anyone and everyone.
May 3, 2015
Google Public Storage Richard Bowers
Just signed up, and was impressed with the personalized experience. Arlene interviewed us about our needs and adjusted our unit to one that suited better. Completely explained the procedures and the rules - got the paperwork done and handled a technical problem with aplomb. We are off to a good start, and look forward to a very productive relationship. And, btw, love the facility - low-key, easy access, clean and well-maintained.
April 20, 2015
Google Public Storage Jennifer Kennedy
Public Storage is a good corporate neighbor. Forrest was especially nice and helpful when our dog accidentally got loose from our house and roamed the area. I received a call from Forrest to let me know that Cody was safely with him so I could come get him. I was able to find the facility, which was clean and pleasant, and quickly retrieve my lost dog. Thanks, Forrest! We're so thankful for your kindness.
April 18, 2015
Google Public Storage Joel Bair
Very nice office staff, Arlene and Ron!
April 15, 2015
Google Public Storage whb741
This is a great place to store my belongings after moving back to the central Ohio area. The property is very clean and well maintained in a quiet neighborhood. Arlene is a great asset who will help you find the right storage solution to suit your needs. She is very professional and a pleasure to work with.
April 14, 2015
Google Public Storage Jason Pettigrew
Thank You Arlene 😊. Enjoyed your warm personality.
March 21, 2015
Google Public Storage Dennis Hauenstein
Arlene has always been attentive to our problems and done everything to make our experience satisfactory. She is a tremendous asset to the storage facility.
March 20, 2015
Google Public Storage Hank Lawler
Miss Arlene was extremely friendly and super helpful, both when I signed up for the unit and when I was done with the unit. The entire staff was great. Regarding pricing and payments, they were very accommodating regarding my exact needs, and there were no hidden fees. Top notch across the board. Highly recommended!
March 18, 2015
Google Public Storage Jon Halverstadt
Arlene is excellent to work with, and she answered all my questions professionally and thoroughly. She is a great representative of Public Storage, and I look forward to working with her in the future.
March 4, 2015
Google Public Storage Amer Abu-Zaid
Ron is very helpful and treated me like a friend. Although I dropped by nearly the closing time, he took his time showing me around, and I was able to reserve the right unit and the right location. next day I came to sign the lease and Arlene had all papers ready which reduced my time to get the unit. thanks public storage team .. I appreciate it.
March 1, 2015
Google Public Storage Adam Bulizak
February 12, 2015
Google Public Storage Cardiox Corporation
Mrs. Arlene was extremely helpful today. She had all the paper work ready for me as soon as I walked in after only a phone call. Arlene made the process easy and even checked the lock before I left (in almost below zero degrees). Also, was helpful in finding an additional location close to the unit we already had, which worked out in our favor! I am more than satisfied with the customer service I received today.
February 11, 2015
Google Public Storage Val Jacobs
I have been renting a unit at this facility for the last 21 years. The property is always kept in top shape and Arlene has been an asset to my Public Storage experience. I have rented Public Storage units in other states and none compare to what I have grown accustomed to here in Upper Arlington. Thank you.
January 19, 2015
Google Public Storage Diantha Miller
Ms Arlene is the best great location
January 19, 2015
Google Public Storage Robert Perley
Arlene has always been pleasant and a joy to do business with. Also a shout out to Ron who is another pleasure to work with. Keep up the good work guys.
January 3, 2015
Google Public Storage Brett Jaffe
Arlene was knowledgeable, professional, thorough and polite. A true delight to work with.
November 5, 2014
Google Public Storage Billinda Allen
Hello, Alrene at the Arlington Centre is awesome!!! She has been wonderful with fantastic customer service in acquiring storage facitilites at this location. Her integrity and going above and beyond with my needs the past few months was awesome!!! I have been happy for 2 years renting from your faciity. it is always clean and accessible. Thank you. Billinda Allen
November 1, 2014
Google Public Storage JOhn Lee
exelent Arlene is very friendly and always helpful. been a tennant for 10 + years. would reccommend to anyone
October 24, 2014
Google Public Storage Katie Myers
Arlene was so pleasant and helpful. She made the process so easy for me and I feel that this location offers a safe and secure place for my belongings. I highly recommend this location!
September 7, 2014
Google Public Storage Rex Hanson
This is a very nice facility in a pleasant residential area - quiet and convenient. The manager - Arlene - is very helpful and went above & beyond to help us with a move we made from her. We had some rain damage (leaky roof) a couple of years ago, but Arlene and the insurance provided through Public Storage paid the damage and repaired the roof.
August 12, 2014
Google Public Storage Randy Greely
Excellent, friendly service from Arlene! And, very efficient.
July 29, 2014
Google Public Storage Koral Alexander
Arlene has excellent customer service and is a great pleasure to work with. She helped my family find the right unit for our needs and has been really great person to work with at public storage. 5+ Stars for everything really.
July 10, 2014
Google Public Storage karey johnson
Arlene is the bomb! I have rented several units @ this location, and a large part of my decision to do so was because of Arlene, and the customer service that I receive. She is always friendly and helpful, and genuinely has the customer's interest in mind.
June 12, 2014
Google Public Storage Jordan Foster
Excellent customer service. Representative was very kind and explained details thoroughly. Recommend
June 12, 2014
Google Public Storage Brooke Komarek-Lamosse
The location of this storage unit is perfect. They have good daily deals and are very professional. Arlene was very helpful and kind when I was looking for a unit. Great experience and great monthly rates!
June 12, 2014
Google Public Storage Corey Phifer
Great customer service Arlene is very sweet and polite. She also has gorgeous a very nice red Mercedes Benz
June 10, 2014
Google Public Storage Patrick Gerold
It's all good cause its not in the hood. ;). Thanks Arlene
May 21, 2014
Google Public Storage Melissa D'esposito
Great experience with Arlene!
May 20, 2014
Google Public Storage mike spellacy
Wonderful experience. Manager Arlene was friendly and was diligent on getting me the best deal. I would reccomend this place to anyone in the NW Columbus area!
May 20, 2014
Google Public Storage Dan Baker
Arlene did a wonderful job and was super sweet and nice in getting me moved into and out of my unit. I highly recommend this place!
May 16, 2014
Google Public Storage Dustan Heitzman
May 15, 2014
Google Public Storage Frank Lo
Arlene was the nicest lady and very helpful. Makes finding the right unit very easy. Wish all customer service experiences were more like this
March 28, 2014
Google Public Storage Angela Brooks
Great experience! Super clean facility and very helpful employee.
March 27, 2014
Google Public Storage Abdul Aburmaieleh
Ms. Arlene is such a wonderful and helpful person. She took care of finding me the right storage and her customer service was top notch!! Thank you so much
March 26, 2014
Google Public Storage Angela Culver
Great service! Clean, safe, simple!
March 21, 2014
Google Public Storage Suzy Zorger
Arlene is a true asset to this company. She is always so helpful and courteous. She goes above and beyond to assist the customers. Property overall is very clean and well kept.
March 15, 2014
Google Public Storage J L
Mrs. Arlene is a pleasure to talk to and work with. She made it so easy to get set up with my unit, and has a very professional business ethic. The location is extremely nice and well cared for. I feel confident that my stuff is safe and I no longer have to be crammed in my semi truck. I also like the fact I can take my bobtail to the unit if needed. Its spacious and gated. My husband and I are extremely satisfied with our unit and outstanding customer service.
March 3, 2014
Google Public Storage Samuel Kolagani
March 1, 2014
Google Public Storage Chase Alexander
A great place to store your stuff. Arlene who works at the counter is very nice and friendly. Would recommend to anybody who needs a storage solution. 5 Stars and beyond for customer service, value, location, everything really.
February 18, 2014
Google Public Storage Samit Khan
Visited this site to get a unit. Very neat and quiet. Lady at the counter was really nice and friendly. I would recommend it to others.
December 14, 2013
Google Public Storage Monserrat Sagardía
October 9, 2013
Google Public Storage Mike Medley
Very clean and well managed.