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Public Storage Self-Storage Units at 6401 Busch Blvd, Columbus, OH
Address
6401 Busch Blvd
Columbus,
OH
43229
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Rent and pay for your space online – today.
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Move in during gate access hours.
Onsite Manager Hours
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Move-In & Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Outdoor Storage Units
- Small, Medium & Large Storage Units
Onsite Manager Hours
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Move-In & Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Outdoor Storage Units
- Small, Medium & Large Storage Units
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5'x5'Online only price$ 23/mo
Small 5'x5'- Outside unit
- Drive-up access
$ 23/mo $31Best Price Label
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5'x10'Online only price$ 39/mo
Small 5'x10'- Outside unit
- Drive-up access
$ 39/mo $52Best Price Label
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10'x10'Online only price$ 68/mo
Medium 10'x10'- Outside unit
- Drive-up access
$ 68/mo $90Best Price Label
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10'x15'Online only price$ 95/mo
Large 10'x15'- Outside unit
- Drive-up access
$ 95/mo $126Best Price Label
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20'x10'Online only price$ 136/mo
Large 20'x10'- Outside unit
- Drive-up access
$ 136/mo $182Best Price Label
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10'x25'Online only price$ 157/mo
Large 10'x25'- Outside unit
- Drive-up access
$ 157/mo $209Best Price Label
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10'x30'Online only price$ 200/moLarge 10'x30'- Outside unit
- Drive-up access
$ 200/mo $267Best Price Label1 unit left! -
20'x25'Online only price$ 349/mo
Large 20'x25'- Outside unit
- Drive-up access
$ 349/mo $465Best Price Label
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At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 293)
It was very nice being there, and I feel very comfortable
I was in desperate need of storage in the last minutes of an already hectic day. In just the nick of time Anne at Public storage the Busch blvd location became my answer. She was so patient and kind with me- I was a frazzled mess. She made sure I was taken care of and happy with the unit- she even stayed late. I am so thankful to have had Anne at the helm- she really knows her stuff. 😀
just ask for Anne" Well what a move I'm glad we chose public storage on Busch boulevard for our and which is the lady that works in the office was more than patient and kind to help us with any problems that we may have had the unit she picked out for us was awesome we still had plenty of space and felt very secure I highly recommend this just ask for anne
Anne was super helpful and nice!! I got a great storage unit that fits my needs. This is very organized and clean!
Anne awesome person so helpful and so nice! Helped me located my storage!!
Anne was awesome in helping me with my brothers unit. He lives in California and she made it hassle free for him and I to coordinate. Thank you SO much Anne!
Anne is the best! She has been very accommodating. This place is very clean and well organized.
Anne is the BEST!!!! I love this place!
Anne helped me immensely! This place is so clean and well organized. She is so professional. Her customer service skills are excellent. I highly recommend this location. Thank you Anne!
Anne & Connie both helped me out tremendously
Had a great experience at this location! Anne is awesome
Anne does a great job by getting me a unit and explaining everything to me. She made it very easy for me.
Wow!!! Anne is soooo awesome! So happy to see her at this location. She has the most spectacular customer service skills. She got me in the perfect size unit for the best price. This location is super clean. I highly recommend this location. Thank you Anne
Really appreciate the patience Anne showed me in finding the perfect unit! This location is extremely clean and well organized. She showed me two units and I finally picked one out. She has customer service skills off the charts!
Anne was very helpful and kind. I was unable to come in physically because of recent surgery. I sent my daughter and she found us a great unit at a great price. She made our rental experience pleasant.
Anne showed me how to use the App to get in and out of the gate!
ANDREA IS AMAZING , INSIDE AND OUTSIDE IS ALWAY CLEAN SHES SWEET AND HELPFUL 10 STARS
Alex assisted me with 5 star service today!
Alex assisted me with 5 star service today
I have had a unit at this location for almost 4 years. I went into the office tonight for the first time since I got my unit. I had a question about my bill and Mary was so sweet and helpful. I could have chatted with her all night. So nice to have a positive interaction with customer service. That is very rare these days! My 5 stars are all for Mary.
Alex assisted me with five star service
Alex assisted me with "8" star service!!
Alex assisted me with five star service today
Connie helped me get all checked in. Great experience
Alex assisted me with great service… good man!
Keegan was very helpful with renting me a new storage space at ambleside. Thank you so much!
I really appreciate keigan for keep things together and organized. Awesome Job!
I had a great first time storage purchase wit mandy.
Mary was very helpful
Keigan was great!! He was very helpful and efficient.
Great place to store your stuff! Mary was the best! She was SO HELPFUL and made the nighthare experience with our moving company bearable and made us smile! Thanks Mary!!!
I'm moving my stuff out of storage and Mary made this stressful process so much more pleasant and manageable. Thank God for Mary
Mary was the most helpful person. She explained the advantages of each unit. I would encourage anyone interested in a unit to contact her.
Love this storage place. Mary was the most helpful. Thanks for all the help
Very helpful, great staff, and amazing customer service. Highly recommend!
Alex of public storage assisted me today and I received 5 star service
Alex Assisted me with a rental.
Came today to get a storage unit. I think it was Keegan who helped me at the front desk and had me in and out faster than I’ve ever had with a storage unit
I want to say what a great job Anne did at helping me with getting my storage unit she stayed open late for me and her customer service was amazing.
Great people
Miss Anna is great and helpful and very friendly thank you so much for all your help
They did remove the back entrance FYI!
I stopped by to this location to find a bigger unit and Ron was very helpful and friendly. He also help me get the best rate for my unit. Thanks Ron!
Anne really helped me today! Thank you Anne you made my day
Anne did an awesome job! She found me the perfect space for a great price!
Anne was super helpful and very kind!! The whole process was seamless! My unit looks great and Anne helped me with the gate, and getting to my unit!
Ron was very helpful and met me at unit to meet my needs. Very happy with the 20x30x12 ft storage unit. ThankYpu
Fast friendly service
Anne was so delightful to work with this afternoon!! She helped make my check in process super efficient and easy, thank you Anne!
Anne is very professional. She helped me immensely. The property is very clean and well maintained. Thank you Annie !
Anne really helped me find the perfect unit today.
Anne was great!
We just lined up a storage unit and had a great experience with Ann. Everything nicely explained and a great walk-through. Couldn’t have been better.
Anne was very helpful and made my day way easier. Please visit you won’t be disappointed ☺️
Anne is wonderful. Lots of help and super friendly. Place looks clean. 5 stars as long as my stuff stays safe
Ann was the greatest!! Best storage place around! 10/10 would recommend to a friend!!
Anne has always been great each time I come int the storage facility!
Anne was very professional and helped me immensely!
Ann was extremely helpful for a complicated move in today. Highly recommend!
Anne provides great customer service. She is helpful and always follows up. Thanks for great service Anne.
Anne helped me find the perfect spot! Thank you so much. Very awesome customer service.
Anne is an exceptional person. It is easy to see that she sincerely cares about meeting the storage needs of all of her customers. She has been most helpful to me and I am very thankful to her for that. PUBLIC STORAGE, without question, has an invaluable asset in Anne. I am a repeat rental client at this facility and the kind of outstanding service that Anne provides will keep me coming back in the future, when the need arises. Thank you for all you do, Anne. Sincerely, s.f. [Update. Anne helped me again on 2/8/2022 and she's as good as ever. It was good to see you again, Anne, and thank you so much for all your help!]
Anne was very helpful. I found the perfect unit. Thank you Anne! I highly recommend this clean and secure location.
From the moment we made our reservation to the time we arrived at the storage unit from the Busch Blvd location, Anna has been amazing. She has went above and beyond for excellent customer service . Thank you Anne for all you do to help your customers.
Gary helped me he was very kind my 1st time using storage .
Anne was extremely helpful today and everyday. Thank you for helping me locate the perfect storage unit!
It can be difficult searching for a place to store your precious belongings when life takes a turn and space becomes an issue. It's during these often stressful times that a caring and compassionate representative is most valuable. If you let Anne help you explore your storage options you will know what it's like when customer service cares. A customer deserves a professional, courteous, caring and knowledgeable hand to guide them through the process and you will get that with Anne.
Received excellent customer service from Shelley, she was extremely helpful!
From the moment we got our storage unit from the Busch Blvd location, the manager Shelly had been amazing. She has went above and beyond for excellent customer service . Thank you Shelly for all you do to help your customers.
I like my storage space I have a 5x5. Easy access you can use your phone to get in and it's never too busy at all Ms Shelley is great and is super helpful 5⭐ service everytime and she went out her way to explain the app and policies.
Shelley provided me with above and beyond customer service. She assisted me with my space and could not have been nicer. Highly recommend.
Hate this place and I would NEVER suggest anyone working with this company, we started with no issues or problems, but in the year we've been using their facility, the pricing, rules, and availability have changed drastically, sometimes daily. Last month alone my unit of $117.00 monthly cost me $270+ due to "miscellaneous fee charges" that had to be paid or they were going to auction my unit, these fees have never been explained nor does anyone on the property nor the customer service representatives that you are directed to contact can provide any information or assistance. It's a giant scam and they hold you hostage by denying access to your belongings.
Very clean and great service.
I feel comfortable with this storage place and for a monthly rate their pricing can't be beat
Excellent Customer Service, very helpful and clean storage space and area.
Hema helped me today. He was very professional and helpful. He showed me how to download the app and use the features to open the gate and so forth.
Very organized n they help u out with every questions n answer. Very secure place.
Shelley was great
Shelly was extremely helpful and fast !
Excellent hospitality from property manager Shelly.
I enjoyed the great information about the app which is more helpful!!!
Carla was so helpful!!! She listened and took care of all my needs!!! Thank you so much for a great experience!!!!!
Hema Is a very professional and knowledgeable in his business and have a great experience in customer service. He is a very valuable asset to Public Storage. Thank you.
Anne just showed me the perfect storage unit! She totally explained the entire process. She is an excellent employee and I highly recommend this location!
Anne helped us a lot locating our locker and walking us through the sign up process. We rented the unit on a very short term notice but Anne made it simple and easy!
Anne was fantastic. Walked us out to the unit and showed us how the locking system worked. I downloaded the app. Couldn't be easier!! Thanks, Anne!
Anne was a great help and is a wonderful employee
I like how I'm treated by management at this facility. Very professional and courteous. Thoroughly took the time to help me meet my needs and went above and beyond to get my business. Thank you for your hard work Anne...
Worst storage unit ever. They have no cameras, office is always closed. They steal your property by replacing your door locks leaving no evidence of force entry so that their insurance becomes useless. In the end they blame you for you lost items. I suspect the thieves write good reviews for this facility. Don't be a victim.
Awesome and amazing folks at public storage did wonders for my uncle who needed a tranfer of ownership on his unit to his nephew. Thanks for the expedited process to both Anne and Jennifer!
Anne was very helpful with getting my unit set up. I would recommend to others.
Anne was very helpful and answered all my questions about the property. You can tell she puts a lot of effort in making this place great!
Horrible experience does anyone know where there's a legit non robbing storage unit this facility is the worst ever they fraud my bill payments with constant increases and due dates become earlier and earlier im contacting corporate no response
Ms Anne was so nice me today she answered all my questions and provided me the right storage for my need . She is such and awesome lady. Thumps up.
Anne is so helpful.
Easy to work with. Thanks!
Friendly staff
Anne is the best person, she help and give all the right information all the way through the process
Fresh meat
Ann knows what she is doing and how to take care of the customers.
Anne great customer service thanks for your help!
Just a pleasure to work. Anne with solved my issues.
Anne was extremely helpful in getting me set up in a storage unit. I had reserved a unit, but I miss judged the size I needed. She found an available unit slightly larger for a little less each month. Thank you Anne!!
This location has bad management. I didn't know there are no cameras at this location for such a business until my unit was broken into. The main entrance gate was broken for months so anybody could have assess anytime. The office is often open with nobody onsite for hours. My properties were stolen and the thieves replaced my lock with their own so that I didn't have assess to my own unit. I had insurance which denied me claim because there were no physical damages to the door to my unit. I lost thousands of money because I used this storage. I was told that there were ONLY two units that was broken into so management could not help. Think again before you store your valuables at a place this this because i am not the only victim.
I arrived at 6:00 pm in desperate need of a storage unit. Anne showed me several units. She helped me find the perfect unit. She stayed late to help me. She was very professional and courteous. She deserves a raise!
Worst storage facility ever. No cameras, main Gate was broken for months so anybody could get in. I had my property stolen from my unit. It wasn't broken into. The thieves opened and removed my locks and replace them with their own. When I called to report the incident, it had to go through the district manager because for 2 working hours there was nobody to answer my calls. When I told them of my stolen goods I was told that only one person also reported a similar incident so they cannot do anything about it. The insurance is a waste of money, they are treating me as the suspect who stole my own goods. Nobody cares at this facility. Look for a better facility with cameras, gates with codes and responsible management.
Why did u guys try to take money out my acvount again dont make me put the transactions on blast it hasnt even been a week and i paid 65 for insurance all even though first montg was suppose to be free and you hitting my card again bank will
Friendly staff, was very helpful. Location is off the road some and seemed secure.
Hannah was amaazing! Very well educated and very polite and respectful!!! 10/10 would recommend have had a storage unit here for a couple years now!!
Hanna is seriously the freaking bomb!!!
Unhelpful staff. Sent 2 emails through website saying I want to cancel my unit; spoke to 2 different staff saying they would make the changes and speak with the manager. I have heard nothing back. It's been 2 months and they are still attempting to charge me for the unit
WARNING!!!! ⚠️ Be careful using this storage unit!! They will place a lock on your empty storage unit after you have cleared it out and taken your lock home. They will deny you a refund. They will charge you for months. They will deny talking to you when you are able to get a hold of them. Do not use this storage unit. They will scam you. They are not friendly or willing to help. The elderly and anyone with health concerns should avoid this location, employees do not wear masks inside or around their customers.
Excellent customer service, thank you, Hannah,
Very friendly and helpful staff!! 💯
I’ve had nothing but a great experience with Public Storage! Hanna was a huge help in meeting my needs in a very professional manner. Thanks again!!
Ok
Hanna showed great customer service!
It was very nice and clean and Mrs. Connie was very sweet and polite thank you for your word of encouragement.
Bobby helped us out on getting our storage unit it was quick an easy and she did it all with a smile. Great service!
The units look good !
Great customer service from Hanna 👍
I had some questions about my account information and Anne was very helpful to me and got me pointed in the right direction. This location has great customer service!!
Anne did an amazing job and went beyond my expertise to assist me. I unfortunately arrive minutes before closing hours and she opened the door for me and stayed without nothing less than a smile on her face with amazing work ethics that left me marveled Thank you Anne
Nice place
Hanna was very friendly and helpful.
I came in and asked about a few storage units to rent out for awhile and a wonderful woman named Hanna at the desk helped me out so much. She gave me excellent customer service manners and answered all my questions with no issues. I would definitely use this storage facility. I would give it more then 5 stars if i could
Great experience!
Went to pay my storage payment on the Oct 3rd & Ron took care of my payment. Ron is a natural for customer service. This is the 2nd time Ron has taken care of our storage needs . The first time was when I had misplaced the code , after verification, we were given our entry code & on our way . Being a retail leader , I appreciate great customer service & a person who can converse naturally!!!
Excellent salesperson very personable
Entrance not wide enough and poorly fenced....company in front was rude as hell too
Employee was telling everyone business decided not to even rent here. Plus water leaks. Break ins. Stealling.
Been with them 2 yrs now great peaple
Hanna is fantastic. An expert in customer service as I should say! Showed us the perfect unit, and answered all of our questions. Shes so sweet, and a absolute professional! Takes her work very seriously! Looking forward to doing buisness with her and the Busch location. Keep up the good work !
Was a great experience. Hanna is a very competent employee.
Property manager was on top of all questions with solid answers and good suggestions. Gave excellent impression she cared about the quality of her facility.
Good place to put things
Hannah is a ROCK STAR! Her customer service skills are awesome. She clearly detailed the itemization of the rental of a unit and all costs associated with such. Her communication of such helped to make rental from your location a breeze.
Great customer service!
Hanna was great
Hannah was great! Awesome service!
Extremely over priced for such a small unit . They are not climate controlled and raise your rent if your late on payment. My place flooded and even with moth balls everywhere mice still snuck in.
Great location ive always had great service today I walked In to request a lock change because my 2 year old got a hold of my keys and put it down a hole in the floor. Alyssa cut my lock right then and there instead of making me wait the 6 weeks to wait on paper work and the next available date to do it. Once she went out side her coworkers told me she was due at another auction at another location. I was very grateful that she took the time to help me out.
I know what "customer service IS. Payment options Very limited- cannot pay w/c.c. by phone- online payments charged an extra $25. The site staff is excellent - but corporate sucks. I would NOT commend them.
Nikki was awesome!!!!!!
Have had more then 1 unit at this location for five years it has always been a safe quiet location with exceptional customer service sadly the neighborhood has really changed and company keeps raising the prices so sadly I will be looking for Storage Elsewhere however the employees here are always Pleasant understand they don't make the policies and the corporate office is a nightmare to deal with!
They significantly dropped the price since I moved in, but I’m still being charged double the current rates. This is horrible. Then I go there the other morning and the gates aren’t even in operation, just standing wide open!!! I’m moving my stuff out as quickly as possible! The only reason I’m even okay with having to give at least 1 star is because levett is amazing and so kind.
Watch out these people are playing games! They cut my lock less than 30 day late. The office is never open, especially at the beginning of the month. Word to the wise, look elsewhere! They are only here to rip you off!
Great place and management there is very nice!
Nice place, clean and in good condition
Can't get my rate correct, different amount every month. District manager Never returns my calls. Cut my 20 dollar lock off and opened up my storage unit and put it inside!!!!No one knows what is going on and no one will fix anything. 1.00 the 1st month doesn't happen. Thank God for the manger, but she doesn't have the authority to do anything. Ms. DeWitt does but she doesn't return calls, or does anything. Wish l had never put all my life belongings in here.
The best public storage on the north side. customer service is ok. place is clean neat and very much okay.
The manager Lavett at this location is awesome. I got the best customer service from her, very skilled, very professional. I like this location. Great service.
Make sure you keep an eye on your statements.Things change monthly could i crease your montly payment without notice even after the 2nd month. Also ull pay for a full mo th even if you move out on the 5th of that month. No more pro rating
Property Manager was rude
Overpriced junk. Nice employees though.
I just moved to the Columbus area. This service was and still is quite handy. I managed to get an apartment a lot earlier than I expected, so I was not able to fully utilize my stay. I would have stayed though even if things hadn't worked out with my living situation. SHOUTOUT to Lavett! She is such an awesome person to talk to about lifestyles. Although the time was short, she has been a great help. Keep it up!
Laurielle was the greatest fast and great service
This place is a bit rundown. Hard to get to keypads, padlocked and broken gate, staff who have family in and out. It's definitely not as well maintained as it was when I had my last storage unit here. Next time I will be going somewhere else.
Friendly staff
Tatum was extremely friendly and helpful
This public storage was my last resort. I went to three other locations and this was the only one who would help me. Tatum did a fantastic job with everything Tatum needs a promotion!
Good service
Kinda pricey
Miss Haley was very helpful, even referred me to another location when she didn't have want I needed.
Upon paying my monthly fee....in person...Emilee greeted me with expedience. She is so kind and fast. I give her 5 stars and a 100% for Customer Service skills and going above and beyond for her job skills
The Manager, Miss DeWitt, makes herself Judge, Jury, and Executioner in matters she has NO BUSINESS forcing herself into. In turn, her minions of the daily staff take up the mantle of Dictator and follow the lead of the Tyrant DeWitt. NEVER Rent from this place. The current management and staff, as of 4/18/17, are Tyrannical Dictators who wear masks of pleasant, helpful citizens but are FAR From being HUMAN. I have been renting a space since the late 1980's and have had NO difficulty but am MOVING ASAP due to the ineptness of the current Tyrannical Dictators running this location into the toilet.
Emily was super nice she helped with everything I needed, was supper upbeat and made my visit very enjoyable and makes me what to go back.
My experience with Emilee was exceptional, she is customer service oriented, always friendly and a great asset to your company
I had a really great customer experience with Kristy GoodKnight. She was extremely helpful and very friendly. I will definitely go back. Thanks again.
Charles was a very helpful employee. He was nice and, also helped me with all the questions that I had. I was very satisfied with his services.
Very easy
Lavett was excellent help very nice and her knowledge was incredible of the property very clean and polite
Soo good customer service moved my things in and out in 15 mins
Fantastic service and great location! Nice, clean and well secured!
Employees are good, facility seems well kept. Only drawback is there are no surveillance cameras.
Tish is great to deal with and will help you any way she can to make sure you have what you need and right size unit
Tish was very helpful. Units are clean and the area is very quiet. Wonderful experience!
Pricing and regulations were very clear, professional, and welcoming. I felt like my belongings are safe and secure.
Came in to ask a few questions regarding my mothers needs for storage. Michelle helped me out with all my needs.
Michelle was extremely helpful and very nice; she made me feel very welcome. I highly recommend this location!
I get a very good customer service from Tish. She is very professional.
Tisha is very professional we really enjoyed her help and guidance. She made our moving experience very smooth.
Great customer service Tish super friendly wonderful smile and has been a great stress reliever
Johnathan was great to work with and showed professionalism when helping me rent a storage locker
This place is one of the best. Good location, clean, and well maintained. I've never encountered a more pleasant group of employees. Happy workers will tell you a lot about a place. Tish is doing an amazing job. Definitely doing something right! Whatever it is, it's topped off with a warn welcome and cheerful smile!
The manager Tish was so nice and helpful to us. Thanks to her I didn't lose my XB! Thanks from the happiest kid ever!
Professional Service
She was very good, and I like public storage because I have one month free.
My wife and I rented a unit this afternoon. Tish had all of the paperwork ready to go, showed us our unit, and was super friendly and helpful. Great experience so far.
I went to the location helping my friend move in and would like to say that property mgr Tish was very helpful and friendly
The facility is in great shape, secure and seems a great choice. Tish is a wonderful person who has a wonderful smile. She was a pleasure to work with. Almost made me wish I needed more space. :-)
Tish is an amazing employee. she was very nice and helpful
I had one of the best experience with Tish. Great and excellent customer service.
Tish was amazing she helped my mom when we came in the store and answered every question I asked. I recommend going to this store
Tish was very helpful and nice.
Awsome good units thanks tish we will be back soon I'm sure
Great friendly staff. Clean, dry units. Great place to store stuff
Alisha gave me a great costomer service,and as to me she's a great asset to this company. Thank you
Went in to check out couple units, jordan was very helpful and gave me the information I was looking for and she was very polite and professional. If I do end up needing a storage unit I will definitely be coming back to public storage!
This is one of the most prestigious storage units that I have been able to encounter in quite some time not only is the cleanliness there but the staff is absolutely wonderful you must see the most enjoyable person Tish. She will help you in everything that you need I will bend over backwards to make sure that your experience is memorable.
My mom and I came to Public Storage and Tisha was awesome! Definitely keep more people like her around
Tish was awesome! Her customer service was A++++. I was running very late and she totally understood, when I walked in she welcomed me very warmly and with a smile. I would very much recommend this location.
Amazing customer service !! I'd would highly suggest if you need a storage unit, come here!! Tish is great!!
Mary was great. Highly recommend this location.
Tish did an excellent job assisting me and my fiance with getting a storage unit as well as insurance!! She has amazing customer service skills and even gave me treats for my daughter! Best customer service experience I've had all around with any company!
Tish is a great person. She helped us with everything. Tish is very informative, friendly, outgoing! I would recommend this location to everyone!
Tish is amazing and friendly and so patient because I am a very indecisive person and I just loved interacting with her.
It was a wonderful pleasure to work with Tish she helped me she gave me options to make the best choice for my needs it was really wonderful working with her today thank you.
Tish was very helpful and informative! Very happy that we picked this location! Secure and well managed!
Very helpful customer service! Worked hard to get me the cheapest price possible for the amount of space that I needed!
The customer service has always been top notch. They have been patient and helpful. This is my second time using storage and I returned to this location.
Tish gave me good customer service and good information on different units.
Tish provided us with exellent service!!!
I came to the storage unit on Busch Blvd with my mom she explained ever thing very thorough and to the point she is very professional Tish Daniels is a very great knowledgeable person about her job.
very friendly & curtious. clean bathrooms. nice
The customer service was awesome!!! Stellar customer service and I would recommend anyone choose this company particularly the Ambleside and Busch Blvd locations for their storage needs Rachel was so awesome when she assisted my mother and I to the unit we needed and was very helpful with coordinating and giving me the best deal possible...at the Busch Blvd location as well as her co worker Ella at the Ambleside locaion My mother and I were treated with upmost care and attention!! I give them a million stars!!!
I was having difficulty with getting the once a year late fee waived by another employer with your company but then I went inside your location and spoke with Rachel and not only was she pleasant with me from the moment I walked in but she was very happy with assisting me with waiving me late fee with smiles. Rachel is awesome and I hope it's shows just how great of an employee she is within your company. Thanks Rachel! 😄
Rachel, did a fantastic job help me move into a bigger unit. She was very friendly and knowledgeable making the move a lot easier. I would definitely recommend this Public Storage Facility and tell all my friends to ask for Rachel.
Rachel Maddox was absolutely wonderful and helpful in every way. Definitely recommended this public storage and staff and highly recommend Rachel
Rachel is the best customer service and she make so you feel like home, I will be recommend this location to everyone looking for storage." Thanks Rachel you the best
Rachel is the best, her cust serv skills are awesome, she was very kind and knowledgeable. This woman needs a raise, she rocks. Thank you Rachel for your awesome work. Public storage you picked a great woman.
Rachel was very customer friendly and spent an good deal of time making sure all my needs and questions were taken care of. Great service and great personality.
Ron is a very friendly guy. Best place for storage or moving related needs.
Rachel was very friendly and helpful. I will be recommend this location to everyone looking for storage.
Rachel gave excellent customer service I would definitely recommend this facility to anyone needing storage.
I have been a customer here for over 2 years and have always received great friendly service. It recently went through a manegment change and Rachel, the new manager is fantastic. She is friendly, understanding, knowlegable about the company and how to manage her location. AND PUT THE CUSTOMER FIRST! She offers truly exceptional service!
Cory was nice
It's excellent service and they do everything they can for you. I'm happy with the service and Paul at their location is of excellent quality of professionalism and customer care. Thank you for assisting with the move and assist.
Laurielle was Very knowledgeable & kind
She was good
Service moving in was great! Thanks Paul :-)
Paul was awesome and helped me save money
Great job!
Cheerful and informative staff helped me get the best rate
Kiana was extremely helpful and made the entire process easy and enjoyable.
So far, no problems and the staff has been very helpful.
Paul is always very kind and we appreciate his help and everyone else's every time we need it! The place is safe and affordable.
Great customer service from Anne and nice, clean, and secure facilities.
I want to to thank Anne for all her help. I am in the process of a divorce so my name is Peggy Brands. I wasn't sure what i needed or anything when i walked in to the office. Anne went above and beyond helping me. From making sure i had the right amount of space to store things, to walking me throught the paperwork and explaining everything. Anne was very courteous and very helpful. She took me to the storage unit and made sure that it was the right amount. You are very lucky company to have her working for you. I was very pleased with my experience and would recommend the storage place she works at to everyone. Thank you, Peggy Nash (Brands)
Anne was awesome! The location is quaint and quiet, very secure. From the moment I reserved my unit until the moment that I moved out of my unit, I received excellent customer service. I appreciate the integrity and honesty of Anne, and I am glad that I selected this location to store my belongings. I was worried that because of the economical pricing that it would be a bit sketchy, but that was not the case. I would definitely recommend this location to others!
Very helpful and friendly. Helped me find the perfect unit for my needs.
We recently got a storage unit for are company that employees adults with DD. I had three employees with me and Anne was very sweet and nice to them and myself. She did a very good job with explaining the paperwork and about the storage place. She was very sweet, helpful and thoughtful to us. Thanks Again For Your Help !!!! Sheena,Jennifer,LeeLee and Sandra