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Address

6401 Busch Blvd
Columbus, OH 43229
  • Rent and pay for your space online – today.

  • Move in during gate access hours.

Onsite Manager Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

614-547-3917

614-547-3917

800-688-8057

800-688-8057

Move-In & Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Car Storage
  • Small, Medium & Large Storage Units
  • Outdoor Storage Units
  • Property Manager Lives On-site

Onsite Manager Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

614-547-3917

614-547-3917

800-688-8057

800-688-8057

Move-In & Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Car Storage
  • Small, Medium & Large Storage Units
  • Outdoor Storage Units
  • Property Manager Lives On-site
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    5'x5'
    Online only price
    $ 21/mo
    Online only price
    Half Price Sale
    Small 5'x5'
    • Outside unit
    • Drive-up access
    $ 21/mo $42
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 22/mo
    Online only price
    Half Price Sale
    Small 5'x10'
    • Outside unit
    • Drive-up access
    $ 22/mo $44
    Online only price
    Half Price Sale

    No Obligation

  • Spring sale 50% off
    Restrictions, taxes, and fees, including an admin fee, apply.
  • Save Impression

    20'x5'
    Online only price
    $ 44/mo
    Online only price
    Half Price Sale
    Medium 20'x5'
    • Outside unit
    • Drive-up access
    $ 44/mo $88
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 47/mo
    Online only price
    Half Price Sale
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 47/mo $94
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 51/mo
    Online only price
    Half Price Sale
    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 51/mo $102
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 168/mo
    Online only price
    $1 first month rent
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 168/mo $224
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x30'
    Online only price
    $ 203/mo
    Online only price
    2nd Month Free
    Large 10'x30'
    • Outside unit
    • Drive-up access
    $ 203/mo $271
    Online only price
    2nd Month Free

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 307)

February 20, 2024
Google Public Storage Keith Norrick
Arriived at busch boulevard location with a few check in questions, CONNIE was the manger, Main one was since I rented for a company, would the enterance app work on multiple phones, her response "good question " she immediately called corporate and and asked, the response was no,she politely suggested that they might wanna to look into that do to the amount of individuals with in a company that will being using the area. What a fantastic person to deal with.top notch and unheard of these days period.
January 16, 2024
Google Public Storage Romeo De Niro
Excellent customer service.Thank you Andrea for explaining everything in detail with a smile 😃
January 5, 2024
Google Public Storage Sunshine Howell
Been coming to PS for years now. I wish they had a deal for ppl who use them constantly & have more than one unit.
December 29, 2023
Google Public Storage Eric Engleman
December 27, 2023
Google Public Storage Jackie Mustard
I'm changing my review because my unit door is broken. There are holes in the ceiling and no one will call me back to schedule repair. Also the last time I was there I had some trash and I found a dumpster, well while throwing away trash I lady pulled up outside the fence and started yelling me and was very rude. She told me I wasn't allowed to use that dumpster I said well there are no signs saying I couldn't use it. I told her I could have just left my trash laying around like most people because this place is trashy. I will be looking for a new location soon. I don't wanna pay to get yelled at for throwing trash away properly.
December 24, 2023
Google Public Storage Deadly Venom5
December 16, 2023
Google Public Storage Lisa Knowles
Very informative and helpful. Will address any storage issues fairly and promptly. The property manager is wonderful it's clean, smells amazing, and is a great saving love this place.
November 30, 2023
Google Public Storage Helena “MayMay” Knight
November 20, 2023
Google Public Storage Son Gloku
November 18, 2023
Google Public Storage T and A John
We needed to upgrade to a bigger storage unit. Mary helped us and got us a new unit immediately. She was very helpful.
November 10, 2023
Google Public Storage Peregrine Smart
Anne helped me a lot today! This place is super clean too thanks to all of her hard work! Thank you Anne
October 25, 2023
Google Public Storage Mohammed Mouilah
Connie and Andrea were awesome to deal with. They provided an excellent customer service and I will definitely deal with them again!
October 25, 2023
Google Public Storage E B
Connie was very helpful, professional, and went the extra mile to make us feel welcome! Unit was clean and move in ready.
October 18, 2023
Google Public Storage Emah Emma
Andrea and Ron were awesome give those folks a raise
October 16, 2023
Google Public Storage Michael Offei
Mary is my favorite 100% best employee I just love her whole heart🥰❤️
October 11, 2023
Google Public Storage Wallace Jaguar
Anne and Ron were very helpful and efficient in meeting my storage needs.
September 27, 2023
Google Public Storage Mariah M
It was very nice being there, and I feel very comfortable
September 15, 2023
Google Public Storage Jeff
I was in desperate need of storage in the last minutes of an already hectic day. In just the nick of time Anne at Public storage the Busch blvd location became my answer. She was so patient and kind with me- I was a frazzled mess. She made sure I was taken care of and happy with the unit- she even stayed late. I am so thankful to have had Anne at the helm- she really knows her stuff. 😀
September 15, 2023
Google Public Storage Paul Smith
just ask for Anne" Well what a move I'm glad we chose public storage on Busch boulevard for our and which is the lady that works in the office was more than patient and kind to help us with any problems that we may have had the unit she picked out for us was awesome we still had plenty of space and felt very secure I highly recommend this just ask for anne
September 1, 2023
Google Public Storage Emmanel Obeng
Anne was super helpful and nice!! I got a great storage unit that fits my needs. This is very organized and clean!
August 16, 2023
Google Public Storage Zou Lawrence
Anne awesome person so helpful and so nice! Helped me located my storage!!
August 7, 2023
Google Public Storage Greg Saylor
Anne was awesome in helping me with my brothers unit. He lives in California and she made it hassle free for him and I to coordinate. Thank you SO much Anne!
August 2, 2023
Google Public Storage Dean Hartsough
Anne is the best! She has been very accommodating. This place is very clean and well organized.
July 27, 2023
Google Public Storage Trrry Ford
Anne is the BEST!!!! I love this place!
July 6, 2023
Google Public Storage Alvaro Reyes
Anne helped me immensely! This place is so clean and well organized. She is so professional. Her customer service skills are excellent. I highly recommend this location. Thank you Anne!
July 6, 2023
Google Public Storage Jawwad Mujahid
Anne & Connie both helped me out tremendously
June 16, 2023
Google Public Storage No Excuse Free Agent lifestyle
Had a great experience at this location! Anne is awesome
June 1, 2023
Google Public Storage Prince B Raine
Anne does a great job by getting me a unit and explaining everything to me. She made it very easy for me.
June 1, 2023
Google Public Storage Shun Tian
Wow!!! Anne is soooo awesome! So happy to see her at this location. She has the most spectacular customer service skills. She got me in the perfect size unit for the best price. This location is super clean. I highly recommend this location. Thank you Anne
June 1, 2023
Google Public Storage Rodney Green
Really appreciate the patience Anne showed me in finding the perfect unit! This location is extremely clean and well organized. She showed me two units and I finally picked one out. She has customer service skills off the charts!
May 20, 2023
Google Public Storage Patricia Booth
Anne was very helpful and kind. I was unable to come in physically because of recent surgery. I sent my daughter and she found us a great unit at a great price. She made our rental experience pleasant.
May 9, 2023
Google Public Storage Erick Hernandez
Anne showed me how to use the App to get in and out of the gate!
May 2, 2023
Google Public Storage Renee Robinson
ANDREA IS AMAZING , INSIDE AND OUTSIDE IS ALWAY CLEAN SHES SWEET AND HELPFUL 10 STARS
April 28, 2023
Google Public Storage Bernadette Sisay
Alex assisted me with 5 star service today!
April 15, 2023
Google Public Storage Matt Schlatter
Alex assisted me with 5 star service today
March 18, 2023
Google Public Storage Richard Winell
March 16, 2023
Google Public Storage Shaina Smith
I have had a unit at this location for almost 4 years. I went into the office tonight for the first time since I got my unit. I had a question about my bill and Mary was so sweet and helpful. I could have chatted with her all night. So nice to have a positive interaction with customer service. That is very rare these days! My 5 stars are all for Mary.
March 9, 2023
Google Public Storage Jonas Saizonou
March 2, 2023
Google Public Storage Leola Little
Alex assisted me with five star service
March 1, 2023
Google Public Storage mary johnson
Alex assisted me with "8" star service!!
March 1, 2023
Google Public Storage Dajha Harris
Alex assisted me with five star service today
February 24, 2023
Google Public Storage Rick West
Alex assisted me with great service… good man!
February 22, 2023
Google Public Storage Raymond Kpoanu
Keegan was very helpful with renting me a new storage space at ambleside. Thank you so much!
February 15, 2023
Google Public Storage 24hrshedlight WindyCityTIMBO
I really appreciate keigan for keep things together and organized. Awesome Job!
January 9, 2023
Google Public Storage Solo Dr3amsz
I had a great first time storage purchase wit mandy.
December 10, 2022
Google Public Storage Benetta Jones
December 5, 2022
Google Public Storage Cathy Pellegrini
Mary was very helpful
December 1, 2022
Google Public Storage Sky
Keigan was great!! He was very helpful and efficient.
November 26, 2022
Google Public Storage Chris Johnson
Great place to store your stuff! Mary was the best! She was SO HELPFUL and made the nighthare experience with our moving company bearable and made us smile! Thanks Mary!!!
November 26, 2022
Google Public Storage Leeann Johnson
I'm moving my stuff out of storage and Mary made this stressful process so much more pleasant and manageable. Thank God for Mary
November 25, 2022
Google Public Storage Rita Walters
Mary was the most helpful person. She explained the advantages of each unit. I would encourage anyone interested in a unit to contact her.
November 25, 2022
Google Public Storage tommie walters
Love this storage place. Mary was the most helpful. Thanks for all the help
November 23, 2022
Google Public Storage Chase Burke
Very helpful, great staff, and amazing customer service. Highly recommend!
October 10, 2022
Google Public Storage GoodFood
Alex of public storage assisted me today and I received 5 star service
September 16, 2022
Google Public Storage Brandon Wyatt
Alex Assisted me with a rental.
September 2, 2022
Google Public Storage Andrew Ray
Came today to get a storage unit. I think it was Keegan who helped me at the front desk and had me in and out faster than I’ve ever had with a storage unit
August 24, 2022
Google Public Storage Mohamed Bah
August 10, 2022
Google Public Storage Chris Smith (Swanson)
I want to say what a great job Anne did at helping me with getting my storage unit she stayed open late for me and her customer service was amazing.
August 9, 2022
Google Public Storage Brittany Cooper
Great people
August 1, 2022
Google Public Storage Neko Williams
Miss Anna is great and helpful and very friendly thank you so much for all your help
July 26, 2022
Google Public Storage Llyallowyn
They did remove the back entrance FYI!
July 23, 2022
Google Public Storage Tishea Inman
I stopped by to this location to find a bigger unit and Ron was very helpful and friendly. He also help me get the best rate for my unit. Thanks Ron!
July 8, 2022
Google Public Storage Dana Kilgore
Anne really helped me today! Thank you Anne you made my day
July 1, 2022
Google Public Storage Travis Shepherd
Anne did an awesome job! She found me the perfect space for a great price!
June 25, 2022
Google Public Storage A. Sanders
Anne was super helpful and very kind!! The whole process was seamless! My unit looks great and Anne helped me with the gate, and getting to my unit!
June 16, 2022
Google Public Storage Brian Ganyard
Ron was very helpful and met me at unit to meet my needs. Very happy with the 20x30x12 ft storage unit. ThankYpu
June 14, 2022
Google Public Storage maponafa
Fast friendly service
June 7, 2022
Google Public Storage Jacob Fine
Anne was so delightful to work with this afternoon!! She helped make my check in process super efficient and easy, thank you Anne!
June 7, 2022
Google Public Storage Chris Newman
Anne is very professional. She helped me immensely. The property is very clean and well maintained. Thank you Annie !
June 1, 2022
Google Public Storage m Stewart
Anne really helped me find the perfect unit today.
May 27, 2022
Google Public Storage Prince Shakur
Anne was great!
May 7, 2022
Google Public Storage R A P
We just lined up a storage unit and had a great experience with Ann. Everything nicely explained and a great walk-through. Couldn’t have been better.
May 7, 2022
Google Public Storage jarred
Anne was very helpful and made my day way easier. Please visit you won’t be disappointed ☺️
May 4, 2022
Google Public Storage Phil M
Anne is wonderful. Lots of help and super friendly. Place looks clean. 5 stars as long as my stuff stays safe
April 21, 2022
Google Public Storage Erin Criswell
Ann was the greatest!! Best storage place around! 10/10 would recommend to a friend!!
April 10, 2022
Google Public Storage Seven7 Minutes
Anne has always been great each time I come int the storage facility!
April 4, 2022
Google Public Storage Haali Ali
Anne was very professional and helped me immensely!
March 15, 2022
Google Public Storage Steve Tolbert
Ann was extremely helpful for a complicated move in today. Highly recommend!
March 2, 2022
Google Public Storage David Sadowski
Anne provides great customer service. She is helpful and always follows up. Thanks for great service Anne.
March 1, 2022
Google Public Storage Mohamed Jalloh
Anne helped me find the perfect spot! Thank you so much. Very awesome customer service.
February 12, 2022
Google Public Storage s. f.
Anne is an exceptional person. It is easy to see that she sincerely cares about meeting the storage needs of all of her customers. She has been most helpful to me and I am very thankful to her for that. PUBLIC STORAGE, without question, has an invaluable asset in Anne. I am a repeat rental client at this facility and the kind of outstanding service that Anne provides will keep me coming back in the future, when the need arises. Thank you for all you do, Anne. Sincerely, s.f. [Update. Anne helped me again on 2/8/2022 and she's as good as ever. It was good to see you again, Anne, and thank you so much for all your help!]
February 7, 2022
Google Public Storage Marco Berriosabal
Anne was very helpful. I found the perfect unit. Thank you Anne! I highly recommend this clean and secure location.
February 2, 2022
Google Public Storage abdiqafa mohamoud
From the moment we made our reservation to the time we arrived at the storage unit from the Busch Blvd location, Anna has been amazing. She has went above and beyond for excellent customer service . Thank you Anne for all you do to help your customers.
January 18, 2022
Google Public Storage Serena Gann
Gary helped me he was very kind my 1st time using storage .
January 14, 2022
Google Public Storage paul tellen
Anne was extremely helpful today and everyday. Thank you for helping me locate the perfect storage unit!
January 4, 2022
Google Public Storage Ray Schmidt
It can be difficult searching for a place to store your precious belongings when life takes a turn and space becomes an issue. It's during these often stressful times that a caring and compassionate representative is most valuable. If you let Anne help you explore your storage options you will know what it's like when customer service cares. A customer deserves a professional, courteous, caring and knowledgeable hand to guide them through the process and you will get that with Anne.
December 21, 2021
Google Public Storage George Sauter
Received excellent customer service from Shelley, she was extremely helpful!
December 6, 2021
Google Public Storage Tony Mitchell
From the moment we got our storage unit from the Busch Blvd location, the manager Shelly had been amazing. She has went above and beyond for excellent customer service . Thank you Shelly for all you do to help your customers.
November 26, 2021
Google Public Storage The Best
I like my storage space I have a 5x5. Easy access you can use your phone to get in and it's never too busy at all Ms Shelley is great and is super helpful 5⭐ service everytime and she went out her way to explain the app and policies.
November 23, 2021
Google Public Storage Dwight Thompson
Shelley provided me with above and beyond customer service. She assisted me with my space and could not have been nicer. Highly recommend.
November 17, 2021
Google Public Storage Melissa Bryant
Hate this place and I would NEVER suggest anyone working with this company, we started with no issues or problems, but in the year we've been using their facility, the pricing, rules, and availability have changed drastically, sometimes daily. Last month alone my unit of $117.00 monthly cost me $270+ due to "miscellaneous fee charges" that had to be paid or they were going to auction my unit, these fees have never been explained nor does anyone on the property nor the customer service representatives that you are directed to contact can provide any information or assistance. It's a giant scam and they hold you hostage by denying access to your belongings.
October 30, 2021
Google Public Storage David Adams
Very clean and great service.
October 27, 2021
Google Public Storage Joey Felicetty
I feel comfortable with this storage place and for a monthly rate their pricing can't be beat
October 19, 2021
Google Public Storage Dennis Ansong
October 18, 2021
Google Public Storage birenge wanamenya
October 8, 2021
Google Public Storage ReKiya Hamilton
Excellent Customer Service, very helpful and clean storage space and area.
October 5, 2021
Google Public Storage stephen owusu
September 21, 2021
Google Public Storage Elizabeth Gaither
Hema helped me today. He was very professional and helpful. He showed me how to download the app and use the features to open the gate and so forth.
September 17, 2021
Google Public Storage Hawa N'doinjeh
Very organized n they help u out with every questions n answer. Very secure place.
September 17, 2021
Google Public Storage jonathan young
Shelley was great
September 8, 2021
Google Public Storage Rebecca Garrett
Shelly was extremely helpful and fast !
August 20, 2021
Google Public Storage KINGDOM MEN
Excellent hospitality from property manager Shelly.
August 10, 2021
Google Public Storage David Burrows
July 15, 2021
Google Public Storage Quan Bush
I enjoyed the great information about the app which is more helpful!!!
July 14, 2021
Google Public Storage Tasha Cloud
Carla was so helpful!!! She listened and took care of all my needs!!! Thank you so much for a great experience!!!!!
July 11, 2021
Google Public Storage Jamal Abdullah
Hema Is a very professional and knowledgeable in his business and have a great experience in customer service. He is a very valuable asset to Public Storage. Thank you.
June 15, 2021
Google Public Storage Shelton Organ
May 10, 2021
Google Public Storage Elhadj Barry
Anne just showed me the perfect storage unit! She totally explained the entire process. She is an excellent employee and I highly recommend this location!
May 1, 2021
Google Public Storage Bryce Morley
Anne helped us a lot locating our locker and walking us through the sign up process. We rented the unit on a very short term notice but Anne made it simple and easy!
May 1, 2021
Google Public Storage Bruce Morley
Anne was fantastic. Walked us out to the unit and showed us how the locking system worked. I downloaded the app. Couldn't be easier!! Thanks, Anne!
April 30, 2021
Google Public Storage Trent Walker
April 9, 2021
Google Public Storage Cole Livingston
Anne was a great help and is a wonderful employee
April 9, 2021
Google Public Storage Josh Livingston
I like how I'm treated by management at this facility. Very professional and courteous. Thoroughly took the time to help me meet my needs and went above and beyond to get my business. Thank you for your hard work Anne...
April 1, 2021
Google Public Storage Giant Trading
Worst storage unit ever. They have no cameras, office is always closed. They steal your property by replacing your door locks leaving no evidence of force entry so that their insurance becomes useless. In the end they blame you for you lost items. I suspect the thieves write good reviews for this facility. Don't be a victim.
March 26, 2021
Google Public Storage Mj Mj
Awesome and amazing folks at public storage did wonders for my uncle who needed a tranfer of ownership on his unit to his nephew. Thanks for the expedited process to both Anne and Jennifer!
March 15, 2021
Google Public Storage Donald Healy
Anne was very helpful with getting my unit set up. I would recommend to others.
March 2, 2021
Google Public Storage T Seig
Anne was very helpful and answered all my questions about the property. You can tell she puts a lot of effort in making this place great!
February 8, 2021
Public Storage Angela “Casper” Fitzpatrick
Horrible experience does anyone know where there's a legit non robbing storage unit this facility is the worst ever they fraud my bill payments with constant increases and due dates become earlier and earlier im contacting corporate no response
February 8, 2021
Google Public Storage Tabeng Viland
Ms Anne was so nice me today she answered all my questions and provided me the right storage for my need . She is such and awesome lady. Thumps up.
February 8, 2021
Google Public Storage Ryan Masters
Anne is so helpful.
January 24, 2021
Google Public Storage Paul Campagnoli
Easy to work with. Thanks!
January 21, 2021
Google Public Storage Allen Perry
January 12, 2021
Google Public Storage Tivis Farley
Friendly staff
January 2, 2021
Google Public Storage elmahdi chahboub
Anne is the best person, she help and give all the right information all the way through the process
December 6, 2020
Google Public Storage Melinda Hensler
December 4, 2020
Google Public Storage Melinda Wallace
December 4, 2020
Google Public Storage Mandy “Mandy” Hensler
December 3, 2020
Google Public Storage Alfred Kamara
Fresh meat
November 27, 2020
Google Public Storage Melinda Lee
November 23, 2020
Google Public Storage Matt Mong
Ann knows what she is doing and how to take care of the customers.
November 13, 2020
Google Public Storage Michael Rucker
Anne great customer service thanks for your help!
November 10, 2020
Google Public Storage Tasha Smith
Just a pleasure to work. Anne with solved my issues.
October 31, 2020
Google Public Storage Mike Beckett
Anne was extremely helpful in getting me set up in a storage unit. I had reserved a unit, but I miss judged the size I needed. She found an available unit slightly larger for a little less each month. Thank you Anne!!
October 28, 2020
Google Public Storage EDWARD TWUMASI
This location has bad management. I didn't know there are no cameras at this location for such a business until my unit was broken into. The main entrance gate was broken for months so anybody could have assess anytime. The office is often open with nobody onsite for hours. My properties were stolen and the thieves replaced my lock with their own so that I didn't have assess to my own unit. I had insurance which denied me claim because there were no physical damages to the door to my unit. I lost thousands of money because I used this storage. I was told that there were ONLY two units that was broken into so management could not help. Think again before you store your valuables at a place this this because i am not the only victim.
October 2, 2020
Google Public Storage David Saxby (Crazy Dave)
I arrived at 6:00 pm in desperate need of a storage unit. Anne showed me several units. She helped me find the perfect unit. She stayed late to help me. She was very professional and courteous. She deserves a raise!
September 23, 2020
Google Public Storage Edward Twumasi
Worst storage facility ever. No cameras, main Gate was broken for months so anybody could get in. I had my property stolen from my unit. It wasn't broken into. The thieves opened and removed my locks and replace them with their own. When I called to report the incident, it had to go through the district manager because for 2 working hours there was nobody to answer my calls. When I told them of my stolen goods I was told that only one person also reported a similar incident so they cannot do anything about it. The insurance is a waste of money, they are treating me as the suspect who stole my own goods. Nobody cares at this facility. Look for a better facility with cameras, gates with codes and responsible management.
September 3, 2020
Public Storage Angela “Casper” Fitzpatrick
Why did u guys try to take money out my acvount again dont make me put the transactions on blast it hasnt even been a week and i paid 65 for insurance all even though first montg was suppose to be free and you hitting my card again bank will
August 29, 2020
Google Public Storage Chris Pelletier
Friendly staff, was very helpful. Location is off the road some and seemed secure.
August 3, 2020
Google Public Storage BillyJo Bias
July 29, 2020
Google Public Storage Serenia Wilson
Hannah was amaazing! Very well educated and very polite and respectful!!! 10/10 would recommend have had a storage unit here for a couple years now!!
July 29, 2020
Google Public Storage Bella Marie
July 29, 2020
Google Public Storage Brittany Fillmore
July 29, 2020
Google Public Storage Jacqualine Tolliver
Hanna is seriously the freaking bomb!!!
July 13, 2020
Google Public Storage Joseph Bjornstad
Unhelpful staff. Sent 2 emails through website saying I want to cancel my unit; spoke to 2 different staff saying they would make the changes and speak with the manager. I have heard nothing back. It's been 2 months and they are still attempting to charge me for the unit
July 13, 2020
Google Public Storage Sam K
WARNING!!!! ⚠️ Be careful using this storage unit!! They will place a lock on your empty storage unit after you have cleared it out and taken your lock home. They will deny you a refund. They will charge you for months. They will deny talking to you when you are able to get a hold of them. Do not use this storage unit. They will scam you. They are not friendly or willing to help. The elderly and anyone with health concerns should avoid this location, employees do not wear masks inside or around their customers.
July 1, 2020
Google Public Storage Salieu Sesay
Excellent customer service, thank you, Hannah,
March 7, 2020
Google Public Storage Annette Solomon
March 4, 2020
Google Public Storage Todd Cumer
Very friendly and helpful staff!! 💯
March 4, 2020
Google Public Storage Jack Toland
March 4, 2020
Google Public Storage Tricia Lawson
I’ve had nothing but a great experience with Public Storage! Hanna was a huge help in meeting my needs in a very professional manner. Thanks again!!
February 16, 2020
Google Public Storage David Diggs
February 10, 2020
Google Public Storage Chef Sean
Ok
February 7, 2020
Google Public Storage Jessica Straight
January 3, 2020
Google Public Storage Keith Carrier
December 31, 2019
Google Public Storage JD F
December 30, 2019
Google Public Storage Morgan Shaner
Hanna showed great customer service!
December 22, 2019
Google Public Storage Ann-Deatria Owens
It was very nice and clean and Mrs. Connie was very sweet and polite thank you for your word of encouragement.
December 13, 2019
Google Public Storage Kaitlin Skidmore
Bobby helped us out on getting our storage unit it was quick an easy and she did it all with a smile. Great service!
November 26, 2019
Google Public Storage Ceanna Slager
The units look good !
November 26, 2019
Google Public Storage Greg Wilson
Great customer service from Hanna 👍
November 26, 2019
Google Public Storage Goonius
November 13, 2019
Google Public Storage chance clausell
I had some questions about my account information and Anne was very helpful to me and got me pointed in the right direction. This location has great customer service!!
November 13, 2019
Google Public Storage Nerd Magic
Anne did an amazing job and went beyond my expertise to assist me. I unfortunately arrive minutes before closing hours and she opened the door for me and stayed without nothing less than a smile on her face with amazing work ethics that left me marveled Thank you Anne
October 9, 2019
Google Public Storage mike andis
October 9, 2019
Google Public Storage Rico Arnold
Nice place
October 9, 2019
Google Public Storage Trea Horne
October 9, 2019
Google Public Storage AJ Sizzle
October 9, 2019
Google Public Storage Ham “ChungusFarts” Sandwich
Hanna was very friendly and helpful.
October 3, 2019
Google Public Storage John Corbin
I came in and asked about a few storage units to rent out for awhile and a wonderful woman named Hanna at the desk helped me out so much. She gave me excellent customer service manners and answered all my questions with no issues. I would definitely use this storage facility. I would give it more then 5 stars if i could
September 26, 2019
Google Public Storage Mantle7
September 24, 2019
Google Public Storage Jmoney Lindasy
Great experience!
September 5, 2019
Google Public Storage Deborah Robinson
September 5, 2019
Google Public Storage Karla Ratliff
Went to pay my storage payment on the Oct 3rd & Ron took care of my payment. Ron is a natural for customer service. This is the 2nd time Ron has taken care of our storage needs . The first time was when I had misplaced the code , after verification, we were given our entry code & on our way . Being a retail leader , I appreciate great customer service & a person who can converse naturally!!!
August 25, 2019
Google Public Storage Cici M
Excellent salesperson very personable
August 12, 2019
Google Public Storage Tiffiny Wood
Entrance not wide enough and poorly fenced....company in front was rude as hell too
July 27, 2019
Google Public Storage Matthew Ort
July 26, 2019
Google Public Storage Jennifer Davis
July 16, 2019
Google Public Storage TOP CHEF Robertson
Employee was telling everyone business decided not to even rent here. Plus water leaks. Break ins. Stealling.
July 4, 2019
Google Public Storage trenia Browning
Been with them 2 yrs now great peaple
July 1, 2019
Google Public Storage Brandon Yarnell
June 30, 2019
Google Public Storage Haley
June 24, 2019
Google Public Storage James Saunders
Hanna is fantastic. An expert in customer service as I should say! Showed us the perfect unit, and answered all of our questions. Shes so sweet, and a absolute professional! Takes her work very seriously! Looking forward to doing buisness with her and the Busch location. Keep up the good work !
June 24, 2019
Google Public Storage Freddy Moore
June 24, 2019
Google Public Storage Courtney Biro
Was a great experience. Hanna is a very competent employee.
June 24, 2019
Google Public Storage gauge hicks
May 24, 2019
Google Public Storage Doc Holsonback
May 22, 2019
Google Public Storage Benjamin Andrick
Property manager was on top of all questions with solid answers and good suggestions. Gave excellent impression she cared about the quality of her facility.
April 28, 2019
Google Public Storage Ashley Huntzinger
Good place to put things
February 20, 2019
Google Public Storage Chay Williams
Hannah is a ROCK STAR! Her customer service skills are awesome. She clearly detailed the itemization of the rental of a unit and all costs associated with such. Her communication of such helped to make rental from your location a breeze.
February 13, 2019
Google Public Storage Brendan Butler
Great customer service!
February 8, 2019
Google Public Storage John Last
December 21, 2018
Google Public Storage K Kells
Hanna was great
December 17, 2018
Google Public Storage Alexander Bokeno
Hannah was great! Awesome service!
December 13, 2018
Google Public Storage Shimmering Ice Crystal “Shimmering Ice Crystal” Creations
Extremely over priced for such a small unit . They are not climate controlled and raise your rent if your late on payment. My place flooded and even with moth balls everywhere mice still snuck in.
November 26, 2018
Google Public Storage Kathleen Losee
Great location ive always had great service today I walked In to request a lock change because my 2 year old got a hold of my keys and put it down a hole in the floor. Alyssa cut my lock right then and there instead of making me wait the 6 weeks to wait on paper work and the next available date to do it. Once she went out side her coworkers told me she was due at another auction at another location. I was very grateful that she took the time to help me out.
November 16, 2018
Google Public Storage John Last
I know what "customer service IS. Payment options Very limited- cannot pay w/c.c. by phone- online payments charged an extra $25. The site staff is excellent - but corporate sucks. I would NOT commend them.
November 14, 2018
Google Public Storage Brandee
November 8, 2018
Google Public Storage B Scooby (Chubb)
Nikki was awesome!!!!!!
November 1, 2018
Google Public Storage Lisa Genoa Kiser
Have had more then 1 unit at this location for five years it has always been a safe quiet location with exceptional customer service sadly the neighborhood has really changed and company keeps raising the prices so sadly I will be looking for Storage Elsewhere however the employees here are always Pleasant understand they don't make the policies and the corporate office is a nightmare to deal with!
October 15, 2018
Google Public Storage Ash Dukuray (Mizz Hallowicked)
They significantly dropped the price since I moved in, but I’m still being charged double the current rates. This is horrible. Then I go there the other morning and the gates aren’t even in operation, just standing wide open!!! I’m moving my stuff out as quickly as possible! The only reason I’m even okay with having to give at least 1 star is because levett is amazing and so kind.
October 3, 2018
Google Public Storage Jeff Jolly
Watch out these people are playing games! They cut my lock less than 30 day late. The office is never open, especially at the beginning of the month. Word to the wise, look elsewhere! They are only here to rip you off!
September 15, 2018
Google Public Storage Jeff Carter II
Great place and management there is very nice!
September 14, 2018
Google Public Storage Alex
Nice place, clean and in good condition
September 13, 2018
Google Public Storage Rebecca Walton
Can't get my rate correct, different amount every month. District manager Never returns my calls. Cut my 20 dollar lock off and opened up my storage unit and put it inside!!!!No one knows what is going on and no one will fix anything. 1.00 the 1st month doesn't happen. Thank God for the manger, but she doesn't have the authority to do anything. Ms. DeWitt does but she doesn't return calls, or does anything. Wish l had never put all my life belongings in here.
August 19, 2018
Google Public Storage Daniel Richardson
June 28, 2018
Google Public Storage Tim Timo
The best public storage on the north side. customer service is ok. place is clean neat and very much okay.
May 22, 2018
Google Public Storage Shelly Lockhart
May 20, 2018
Google Public Storage Mark Hawkins
February 6, 2018
Google Public Storage Tom Thompson
The manager Lavett at this location is awesome. I got the best customer service from her, very skilled, very professional. I like this location. Great service.
December 15, 2017
Google Public Storage rodney allen
Make sure you keep an eye on your statements.Things change monthly could i crease your montly payment without notice even after the 2nd month. Also ull pay for a full mo th even if you move out on the 5th of that month. No more pro rating
December 5, 2017
Google Public Storage A Jay Pullen
Property Manager was rude
October 31, 2017
Google Public Storage jacob heuser
Overpriced junk. Nice employees though.
October 9, 2017
Google Public Storage Kandace Miller
I just moved to the Columbus area. This service was and still is quite handy. I managed to get an apartment a lot earlier than I expected, so I was not able to fully utilize my stay. I would have stayed though even if things hadn't worked out with my living situation. SHOUTOUT to Lavett! She is such an awesome person to talk to about lifestyles. Although the time was short, she has been a great help. Keep it up!
October 2, 2017
Google Public Storage alice tierra
Laurielle was the greatest fast and great service
September 21, 2017
Google Public Storage Jeremy Rhoades
This place is a bit rundown. Hard to get to keypads, padlocked and broken gate, staff who have family in and out. It's definitely not as well maintained as it was when I had my last storage unit here. Next time I will be going somewhere else.
September 21, 2017
Google Public Storage Jason Haas
Friendly staff
September 10, 2017
Google Public Storage sade williams
September 5, 2017
Google Public Storage Unapologetic free agent Rocky Cage
August 26, 2017
Google Public Storage Jared Crego
August 6, 2017
Google Public Storage Justin Cooley
July 30, 2017
Google Public Storage Colin Juran
Tatum was extremely friendly and helpful
July 30, 2017
Google Public Storage Ricky Cantor
This public storage was my last resort. I went to three other locations and this was the only one who would help me. Tatum did a fantastic job with everything Tatum needs a promotion!
June 25, 2017
Google Public Storage Nick Patio
Good service
June 19, 2017
Google Public Storage Charles Edwards
June 15, 2017
Google Public Storage K Smith
Kinda pricey
May 4, 2017
Google Public Storage Jenny Koon
Miss Haley was very helpful, even referred me to another location when she didn't have want I needed.
April 24, 2017
Google Public Storage Melissa Chochard
Upon paying my monthly fee....in person...Emilee greeted me with expedience. She is so kind and fast. I give her 5 stars and a 100% for Customer Service skills and going above and beyond for her job skills
April 18, 2017
Google Public Storage Zombie U
The Manager, Miss DeWitt, makes herself Judge, Jury, and Executioner in matters she has NO BUSINESS forcing herself into. In turn, her minions of the daily staff take up the mantle of Dictator and follow the lead of the Tyrant DeWitt. NEVER Rent from this place. The current management and staff, as of 4/18/17, are Tyrannical Dictators who wear masks of pleasant, helpful citizens but are FAR From being HUMAN. I have been renting a space since the late 1980's and have had NO difficulty but am MOVING ASAP due to the ineptness of the current Tyrannical Dictators running this location into the toilet.
April 10, 2017
Google Public Storage Jacob Bennett
Emily was super nice she helped with everything I needed, was supper upbeat and made my visit very enjoyable and makes me what to go back.
April 2, 2017
Google Public Storage Nicole Taylor
My experience with Emilee was exceptional, she is customer service oriented, always friendly and a great asset to your company
February 20, 2017
Google Public Storage Brandy Foster
I had a really great customer experience with Kristy GoodKnight. She was extremely helpful and very friendly. I will definitely go back. Thanks again.
December 9, 2016
Google Public Storage James Courtney
Charles was a very helpful employee. He was nice and, also helped me with all the questions that I had. I was very satisfied with his services.
November 17, 2016
Google Public Storage Grant Fisher
Very easy
November 10, 2016
Google Public Storage Robert Choate
Lavett was excellent help very nice and her knowledge was incredible of the property very clean and polite
August 19, 2016
Google Public Storage Jasmin Lawson
Soo good customer service moved my things in and out in 15 mins
July 21, 2016
Google Public Storage Nicholas Locaputo
Fantastic service and great location! Nice, clean and well secured!
June 21, 2016
Google Public Storage Tom Steinbrink
Employees are good, facility seems well kept. Only drawback is there are no surveillance cameras.
June 21, 2016
Google Public Storage william bentley
Tish is great to deal with and will help you any way she can to make sure you have what you need and right size unit
May 4, 2016
Google Public Storage Matthew Wallace
May 3, 2016
Google Public Storage Makayla Davis
Tish was very helpful. Units are clean and the area is very quiet. Wonderful experience!
April 18, 2016
Google Public Storage Danielle D'Andrea
Pricing and regulations were very clear, professional, and welcoming. I felt like my belongings are safe and secure.
April 16, 2016
Google Public Storage Mary Salvito
Came in to ask a few questions regarding my mothers needs for storage. Michelle helped me out with all my needs.
March 28, 2016
Google Public Storage Aysha Nolastname
Michelle was extremely helpful and very nice; she made me feel very welcome. I highly recommend this location!
March 16, 2016
Google Public Storage Salva Muhaya
I get a very good customer service from Tish. She is very professional.
March 16, 2016
Google Public Storage Evarist Muhaya
Tisha is very professional we really enjoyed her help and guidance. She made our moving experience very smooth.
March 1, 2016
Google Public Storage Tremaine Copeland
Great customer service Tish super friendly wonderful smile and has been a great stress reliever
February 28, 2016
Google Public Storage Jason Jones
Johnathan was great to work with and showed professionalism when helping me rent a storage locker
February 24, 2016
Google Public Storage Jessica A
This place is one of the best. Good location, clean, and well maintained. I've never encountered a more pleasant group of employees. Happy workers will tell you a lot about a place. Tish is doing an amazing job. Definitely doing something right! Whatever it is, it's topped off with a warn welcome and cheerful smile!
February 22, 2016
Google Public Storage J Manzie
Professional Service
February 22, 2016
Google Public Storage Veronica asong
She was very good, and I like public storage because I have one month free.
January 30, 2016
Google Public Storage Zach Stoller
My wife and I rented a unit this afternoon. Tish had all of the paperwork ready to go, showed us our unit, and was super friendly and helpful. Great experience so far.
January 27, 2016
Google Public Storage Ti-juan Harry
I went to the location helping my friend move in and would like to say that property mgr Tish was very helpful and friendly
January 11, 2016
Google Public Storage Kenneth Boser
The facility is in great shape, secure and seems a great choice. Tish is a wonderful person who has a wonderful smile. She was a pleasure to work with. Almost made me wish I needed more space. :-)
December 22, 2015
Google Public Storage Collins Boateng
Tish is an amazing employee. she was very nice and helpful
December 22, 2015
Google Public Storage Pretty Mama
I had one of the best experience with Tish. Great and excellent customer service.
December 5, 2015
Google Public Storage Anthony Harris
Tish was amazing she helped my mom when we came in the store and answered every question I asked. I recommend going to this store
December 2, 2015
Google Public Storage barbara justice
Tish was very helpful and nice.
November 23, 2015
Google Public Storage Josh Counts
Awsome good units thanks tish we will be back soon I'm sure
November 21, 2015
Google Public Storage Penne McClung
Great friendly staff. Clean, dry units. Great place to store stuff
November 20, 2015
Google Public Storage Amanda Crouse
November 3, 2015
Google Public Storage ibarhim kamara
Alisha gave me a great costomer service,and as to me she's a great asset to this company. Thank you
November 2, 2015
Google Public Storage David Spence
Went in to check out couple units, jordan was very helpful and gave me the information I was looking for and she was very polite and professional. If I do end up needing a storage unit I will definitely be coming back to public storage!
October 30, 2015
Google Public Storage Sir Enigma
This is one of the most prestigious storage units that I have been able to encounter in quite some time not only is the cleanliness there but the staff is absolutely wonderful you must see the most enjoyable person Tish. She will help you in everything that you need I will bend over backwards to make sure that your experience is memorable.
October 20, 2015
Google Public Storage Jeviece Finney
My mom and I came to Public Storage and Tisha was awesome! Definitely keep more people like her around
October 17, 2015
Google Public Storage Vanessa Baez
Tish was awesome! Her customer service was A++++. I was running very late and she totally understood, when I walked in she welcomed me very warmly and with a smile. I would very much recommend this location.
October 17, 2015
Google Public Storage Santana Howard
Amazing customer service !! I'd would highly suggest if you need a storage unit, come here!! Tish is great!!
October 6, 2015
Google Public Storage Cory Adams
Mary was great. Highly recommend this location.
September 15, 2015
Google Public Storage Chaunte Mills
Tish did an excellent job assisting me and my fiance with getting a storage unit as well as insurance!! She has amazing customer service skills and even gave me treats for my daughter! Best customer service experience I've had all around with any company!
September 12, 2015
Google Public Storage Red Bone
Tish is a great person. She helped us with everything. Tish is very informative, friendly, outgoing! I would recommend this location to everyone!
August 29, 2015
Google Public Storage Taryn Lewis-Smith
Tish is amazing and friendly and so patient because I am a very indecisive person and I just loved interacting with her.
August 29, 2015
Google Public Storage Tasha Smith
It was a wonderful pleasure to work with Tish she helped me she gave me options to make the best choice for my needs it was really wonderful working with her today thank you.
August 22, 2015
Google Public Storage Holly Schmitt
Tish was very helpful and informative! Very happy that we picked this location! Secure and well managed!
July 28, 2015
Google Public Storage Sarah Harrington
Very helpful customer service! Worked hard to get me the cheapest price possible for the amount of space that I needed!
July 28, 2015
Google Public Storage Brian Cantrell
The customer service has always been top notch. They have been patient and helpful. This is my second time using storage and I returned to this location.
July 26, 2015
Google Public Storage George Lee
Tish gave me good customer service and good information on different units.
June 28, 2015
Google Public Storage Tim Drinkz
Tish provided us with exellent service!!!
June 20, 2015
Google Public Storage Toral Knight
I came to the storage unit on Busch Blvd with my mom she explained ever thing very thorough and to the point she is very professional Tish Daniels is a very great knowledgeable person about her job.
May 28, 2015
Google Public Storage Tommy Graham
very friendly & curtious. clean bathrooms. nice
April 22, 2015
Google Public Storage Jason Harris
The customer service was awesome!!! Stellar customer service and I would recommend anyone choose this company particularly the Ambleside and Busch Blvd locations for their storage needs Rachel was so awesome when she assisted my mother and I to the unit we needed and was very helpful with coordinating and giving me the best deal possible...at the Busch Blvd location as well as her co worker Ella at the Ambleside locaion My mother and I were treated with upmost care and attention!! I give them a million stars!!!
April 19, 2015
Google Public Storage Latina Hurst
I was having difficulty with getting the once a year late fee waived by another employer with your company but then I went inside your location and spoke with Rachel and not only was she pleasant with me from the moment I walked in but she was very happy with assisting me with waiving me late fee with smiles. Rachel is awesome and I hope it's shows just how great of an employee she is within your company. Thanks Rachel! 😄
April 18, 2015
Google Public Storage Mike Thomas
Rachel, did a fantastic job help me move into a bigger unit. She was very friendly and knowledgeable making the move a lot easier. I would definitely recommend this Public Storage Facility and tell all my friends to ask for Rachel.
March 10, 2015
Google Public Storage J RIVZ
Rachel Maddox was absolutely wonderful and helpful in every way. Definitely recommended this public storage and staff and highly recommend Rachel
March 7, 2015
Google Public Storage hajie dukureh
Rachel is the best customer service and she make so you feel like home, I will be recommend this location to everyone looking for storage." Thanks Rachel you the best
March 3, 2015
Google Public Storage Shanda Morgan
Rachel is the best, her cust serv skills are awesome, she was very kind and knowledgeable. This woman needs a raise, she rocks. Thank you Rachel for your awesome work. Public storage you picked a great woman.
February 23, 2015
Google Public Storage Ronell S
Rachel was very customer friendly and spent an good deal of time making sure all my needs and questions were taken care of. Great service and great personality.
February 13, 2015
Google Public Storage Abdullah Bokhari
Ron is a very friendly guy. Best place for storage or moving related needs.
February 8, 2015
Google Public Storage Blossom Bodi
Rachel was very friendly and helpful. I will be recommend this location to everyone looking for storage.
January 24, 2015
Google Public Storage Scott Westphal
January 11, 2015
Google Public Storage Michelle Edwards
Rachel gave excellent customer service I would definitely recommend this facility to anyone needing storage.
January 4, 2015
Google Public Storage Wyatt Mcmartin
I have been a customer here for over 2 years and have always received great friendly service. It recently went through a manegment change and Rachel, the new manager is fantastic. She is friendly, understanding, knowlegable about the company and how to manage her location. AND PUT THE CUSTOMER FIRST! She offers truly exceptional service!
November 27, 2014
Google Public Storage Katia Stewart
Cory was nice
June 18, 2014
Google Public Storage liesenjj
It's excellent service and they do everything they can for you. I'm happy with the service and Paul at their location is of excellent quality of professionalism and customer care. Thank you for assisting with the move and assist.
June 2, 2014
Google Public Storage Myfab3girls Awesome
Laurielle was Very knowledgeable & kind
June 1, 2014
Google Public Storage Keith
She was good
May 31, 2014
Google Public Storage Sheila Alexander
Service moving in was great! Thanks Paul :-)
May 31, 2014
Google Public Storage austin green
Paul was awesome and helped me save money
May 31, 2014
Google Public Storage Cierra Wilkins
May 31, 2014
Google Public Storage A. Logan
Great job!
May 28, 2014
Google Public Storage kent wardecke
Cheerful and informative staff helped me get the best rate
May 25, 2014
Google Public Storage Philip Bird
Kiana was extremely helpful and made the entire process easy and enjoyable.
May 23, 2014
Google Public Storage norris young
So far, no problems and the staff has been very helpful.
May 16, 2014
Google Public Storage Teresa Cristina Ferreira
Paul is always very kind and we appreciate his help and everyone else's every time we need it! The place is safe and affordable.
May 3, 2014
Google Public Storage Sharon Sadvari
Great customer service from Anne and nice, clean, and secure facilities.
April 16, 2014
Google Public Storage peggy nash
I want to to thank Anne for all her help. I am in the process of a divorce so my name is Peggy Brands. I wasn't sure what i needed or anything when i walked in to the office. Anne went above and beyond helping me. From making sure i had the right amount of space to store things, to walking me throught the paperwork and explaining everything. Anne was very courteous and very helpful. She took me to the storage unit and made sure that it was the right amount. You are very lucky company to have her working for you. I was very pleased with my experience and would recommend the storage place she works at to everyone. Thank you, Peggy Nash (Brands)
March 30, 2014
Google Public Storage Cheryl Miller
Anne was awesome! The location is quaint and quiet, very secure. From the moment I reserved my unit until the moment that I moved out of my unit, I received excellent customer service. I appreciate the integrity and honesty of Anne, and I am glad that I selected this location to store my belongings. I was worried that because of the economical pricing that it would be a bit sketchy, but that was not the case. I would definitely recommend this location to others!
March 8, 2014
Google Public Storage Zack Nelson
Very helpful and friendly. Helped me find the perfect unit for my needs.
October 4, 2013
Google Public Storage sheena gustafson
We recently got a storage unit for are company that employees adults with DD. I had three employees with me and Anne was very sweet and nice to them and myself. She did a very good job with explaining the paperwork and about the storage place. She was very sweet, helpful and thoughtful to us. Thanks Again For Your Help !!!! Sheena,Jennifer,LeeLee and Sandra