Public Storage Self-Storage Units at 4875 S McCarran Blvd, Reno, NV

Great place for storage easy and convenient access inexpensive and employees are amazing and very friendly love their service

Great Property. Easy to get in and out, clean and well maintained. Erica was great! When I first arrived at the property, I was unsure where my unit was located and she came out of the office unprompted to assist. I have rented storage units Coast to Coast, some PS, other big box stores and Mom&Pop type places. She has a great demeanor in person and on the phone. So thumbs up to the property and Erica! Thx you guys!

Office hours are 930-6, but nobody is ever there! "On site" Manager is never accessable when u need assistance, but If u leave the gate 5 minutes late she will definitely be there and make sure you know about "policy". This place is a joke. Pay $100 a month and have no access to your own personal belongings.

Erica was easy to work with

No air-conditioning don't go during the day they will find your dehydrated corpse in your storage room

Staff member (on-site manager) was polite, professional and helpful. Space is as advertised; however, there are not enough service carts to facilitate moving items into and out of the interior units, which is very challenging for someone, such a myself, with mobility challenges. When brought up to the manager, she said that the carts get stolen and "corporate" will not provide replacements. I recommend corporate review Title III of the Americans with Disabilities Act.

Erica was absolutely wonderful!! I was very frustrated about a few things and she resolved everything above and beyond my expectations!! Will definitely stay with Public Storage, as long as I can continue dealing with her! Thank you, Erica!!

I want to extend a huge thank you to Erica at Public Storage for her exceptional service. Although I do not have a unit at her specific location, she went above and beyond to assist me with a problem I encountered at another Public Storage facility in Santa Cruz, California. Erica's dedication and commitment to resolving my issue were truly commendable. Despite not being directly involved, she took the time to understand my situation and provided invaluable support every step of the way. Her professionalism and willingness to help exceeded my expectations, and I am incredibly grateful for all her efforts. If you are looking for outstanding customer service, I highly recommend reaching out to Erica at Public Storage. Her proactive approach and genuine care for customers make her a standout professional in the industry. Thank you once again, Erica, for making a significant difference and ensuring a positive experience during a challenging time.

Had questions about my unit and Erica took time to make sure all of them were answered and I felt happy with the interaction - she’s a great manager I’m glad she’s there

Love this location, Erica is always so Kind and Helpful. The only reason I rented here was because of her.

Erica went above and beyond to get storage unit to accommodate our needs! Exceptional customer service. 5++ Stars

Great Place And even Greater people Mrs Janae was very kind courteous and understanding Also very hard working and very professional Thank you for being so helpful Definitely recommend Public Storage

What a pleasant experience compared to other storage units I've rented. Secure facility, friendly staff, a remote app to open the gate. Janea is very helpful and courteous. As with all storage facilities, sometimes you have to shuffle cars a bit for everyone to comfortably access their units, but this one seems to attract a clientele who store their belongings neatly and nobody just hangs out in their storage units with their stuff. I don't think they tolerate unnecessary/inappropriate loitering. Just load/unload, easy-peasy. Convenient location and in six months of regularly accessing the facility there was only one time we had trouble with the gate.

The staff is never there

Erica was fantastic and went out of her way to help me out. Not just a good place to store my car but to help me out was over and beyond. Thanks Erica!!

Erica was so sweet and the best loved my experience.

Erica is the absolute best she was super friendly and was able to answer every question I had she's made my experience super great thanks Erica your a gem!!!!

Erica was very helpful and extremely informative a real pleasure I definitely enjoyed speaking with her look forward to moving stuff in

"I recently rented here and Erica! was super friendly. She made it extremely easy and I would highly recommend storing here."

It's a trap money pit, they slowly rack up the price on you 💯

Erica was amazing, one of the best customer service! Everyone needs more employees like her!

Honestly, I never thought I would find myself reviewing a storage facility but Janae's professionalism and personality in the front office warranted an absolutely glowing review! Thank you!

Erica was sup, SUPER helpful. She went above and beyond and got me into the right space. Thank you Erica.

Erica is the best – helpful and friendly. The facilities are solid and I especially appreciate the easy app-based gate access.

Erica is awsome and the storage options are excellent we just down sized and have been using public storage at this location for approximately 4 years.

Erica is the best. She went above and beyond while moving units and cleaned my old unit as I was moving into new one. 👍

Best location in town. Not too wild like some of the others

Gracias Erica !

"Property is clean and customer service is on point. Thanks for making the rental process a breeze for me, Erica!"

Fue la mejor decisión el elegir este storage, la señorita Érica nos brindó un excelente servicio, nos dio toda la información necesaria, nos mostró varios lugares sin ningún problema y siempre muy amable, al momento de pagar también nos explico cada detalle necesario, el lugar tiene buena seguridad y limpio, muy recomendado

Amazing help!! I was checking in on pricing for short term storage and Erica was so thoughtful and helpful and patient with my thousands of questions. It’s always so nice in there and welcoming when I come in. Thanks erica!

Erica is extremely friendly and knowledgeable and I feel confident using this storage facility! Thanks Erica!

Erica and Cathi were super friendly and awesome to work with! Thanks Ladies!!!

Erica was great! Friendly and knowledgeable. Highly recommend 👌

Erica in S. McCarran was amazing. She helped got all my questions answered quick in was so kind and personable. Five stars for her!

I received the utmost excellent customer service from Erica, with all my questions answered and thoroughly detailed out. I would recommend to anyone of my family and friends plus the facilities are clean and well-maintained. Safe piece of mind to store my belongings at this facility.

Erica over at Public Storage really came through for me. She made the whole storage process smooth and easy, and I couldn't be happier with the service I received. Kudos to her!

Erica at Public Storage left a positive impression on me with her outstanding service. Her professionalism and efficiency were truly noteworthy, and I couldn't have asked for a better experience

Erica was so polite and outgoing. She’s so awesome. She walked me through everything thoroughly and made sure to mentioned the little things as well! :)

Erica was amazing and super helpful! Answered all my questions!

Great customer service! Made the process very quick and easy.

Public Storage has been an amazin experience for me. The staff is always friendly and helpful, and the facility is well-maintained and secures. I would definetly recommend it to anyone in need of storage solutions.