Public Storage Self-Storage Units at 4875 S McCarran Blvd, Reno, NV

Helena has been fantastic. She was a great help.

Nina, Hats off to you little lady.... I hope this is seen by the proper management higher up then the store "managers" Nina was great and did an outstanding job multi tasking between customers that were in the office last week. She appeared to be working alone and although it seemed extremely busy she still managed to smile and laugh with her customers. I have seen a lot of CS people in my time but Nina is Something else. Please show some validation for her and whom ever encouraged her to be with your company. Thanks again Nina for a great morning and I will be storing there. This is why.... I was about to move my things to another facility outside of Public storage and I went into a public storage with friend who was paying a bill and I now known to be 4875 S McCarran Blvd. Anyways the office had other customers in the room and when we walked in, she peaked her head around the customer in front of her and said be with you in a min. Then she stepped to the side and said actually I lied sorry I will be with you in a few minutes to see what services I can provide you with today. I just chuckled. We waited apx 7 minutes and as the other customer was finished she said hold on guys and women imma do roll call in a min and laughed and said just kidding. As the customer walked pass us he said be patient she's the only one here and she ready was told by another manager to shove the customers out the door and do her outside work and she's a good worker and cares about us. Then she says real loud I'm going to ask three options for reasons to come and see me and if none apply just let me know. 1st all potential customers or eRental customers over here, Payments here in the middle and over here account issues changes and vacate. Everyone moved and she stated please be patient I am going to process payments on this side and hp others on this side anyone have any objections and smiled. I must say she was doing her job we were almost out of the office in a matter of about an hour. And everyone e recieved the help they needed. Great job for the person she learned from.

It was a good place but after changing there personel it has gone downhill would not recommend storing your stuff there

Kathy was incredibly helpful and kind

I rented a unit online but received a call from Nina C before I completed the reservation. She was so helpful and friendly in answering all of my questions. I secured the unit online. Even though, I had a small hiccup when we arrived onsite with the gate code verification (that Krystin from Wrongel location resolved) Nina was also just as friendly in person! I appreciated the great customer service! Especially since the customer service line representative was not helpful and very rude! Thank goodness for Kristin and Nina!

They're liars I was going to get rid of my storage that they had raised to $300 a month and they gave me a different unit for $88 said it wouldn't change for a year 3 months later it goes up they lie I will be moving my things and getting a new company they're terrible

This place is over priced and until recently there employees had crappie attitudes and where rude but as I moved out the girl at the counter was awesome friendly and polite

i had a nice time packing a moving then met Kathy, super friendly she was polite and showed me around the units allowing me comfort and the ability to do things smooth and easy

My storage is easily accessible.

Kim went above and beyond to help me find the right size unit after I picked one way to small for all my “ treasures”. Thank you Kim!!!

My unit got robbed due to their negligence. They had JB welded the clasp that attaches to the unit and the wall. I assumed it was okay given "Public Storage is a known brand" and they should know what they were doing. I was wrong. They have motion activated lights, but they didn't activate from the side you would naturally get walk in from. They only have cameras on the door into the units but not on any of the hallways so they were unable to see anything. When I wanted to move the few things remaining that weren't stolen they offered me a smaller unit literally as far across the facility as possible. I told them it wasn't happening and they eventually gave me a larger unit that was closer and had better working lights. Also when I'd initially gotten the unit I'd used an online price and when I went to sign up originally they tried to argue they wouldn't honor the price which I eventually forced them to. Overall a horrible experience and really deteriorated my trust in storage units. I thought getting $800 worth of equipment out of my car was the smart play to avoid getting my car broken into, who would've thought the storage unit was the riskier option. And that same week apparently at least two other people at the facility were robbed as well. STAY AWAY.

My friends storage unit is here they have a particularly high level of security and all the units are locked up in larger locked buildings with coded gates all around and only one entrance by the office which it looked like was always occupied by very nice staff might I add. Everything was tidy and I wouldn't worry keeping a locker full of gold bars in here who knows maybe I already do ???

Monique was very friendly and made sure the unit I got was the right size for my move.

Jackie and Moe were extremely helpful in trying to help secure a rv parking spot they went above and beyond in customer service. Great ladies.

Jackie was so helpful

I just want to say that Monique is the best and how much I appreciate everything she does for her customers. She definitely keeps them happy 😁😁 thank you Monique.

Jackie is a lot of help.very nice

Super kind, knowledgeable, and professional staff. Emily was wonderful to work with. Good location and the area felt clean, safe, and reasonably priced. Thank you!

Seems to be alittle understaffed as the office isn't always open during business hours

Monik was super today and very helpful. Ask for her and she is very pleasant to deal with. Doing a great job as far as I am concerned.

Monique was kind, professional, knowledgeable & helpful at every need while I rented from PS! TY

Just signed up. Monique was patient, friendly and helpful. Answered all my questions.

This place just upped our storage unit $30 dollars a month and didn't ask for resigning documentation or notified me of this change, so apparently they can up the rent of your unit anytime for any reason and not get authorization? Seems sketchy don't rent from here.

Monique is amazing and a great spirit. Love her😁

Place was great, Monique was a wonderful help and has never made storaging any easier.

I have an interior unit and it is dirty and lots of leaves also extremely cold in winter - drafty With that said it’s quite expensive

So cool place I needed A place to store my belongings because I just enrolled at the University of Nevada and I came here with my dog to get a unit and met a very nice lady named Monique who is super cool and even gave my dog a treat she walked me through and help with steps and I’m one of those people that ask questions twice and she was still pretty chill and cool multitasker pretty cool lady if you ask me thanks Monique hope you see this and I hope you have a good day

The thing I like most about the storage company is you can set your account up to have 24 hour access. The grounds are clean and the caretakers nice.

Danielle and Monique helped me with ease and were extremely nice and knowledgeable.

Easy access,clean facility. Made my move to reno easy.

Danielle(?) was a delight and pleasure to work with in the application process and helping me set-up an eRental for a move from San Diego to Reno.

I had thought about another storage facility, for my needs, but that one did not work for me. I have rented from public storage in the past, they were very nice and willing to help. I did not make a reservation before walking in, but was given a wonderful deal. Thank you so much for helping in my time of need.

Great experience manager very friendly and helpful

Thanks guys! 😊

I've had nothing but great experiences with this app & with public storage rental as well!!

Very nice and clean ... But ... They don't have any cart with which to move your things in the small storages building ... You have to make 20 trips from your car to the move everything! ...: s

Edit: I'm updated my post because i did receive call regarding my experience. I was overwhelmed, stressed and emotional with my initial response. I really appreciate the customer service follow up Getting a unit was easy. Read the whole lease though. Which you don't get a physical copy of. We were told the rent is prorated but I didn't read the details so I paid over $200 which includes rental insurance you're required to purchase. Oh but they rent on a month to month so when you ask if you don't need it as long ahead of time and are told you just have to give notice just know you would be better off taking your time because that amount won't be prorated. Lesson learned when you rent a unit and the end of business day and sign here...sign there and pay. Read the whole agreement. Only had the unit for 10 days which we didn't move into right away. Should have just waited a few more days. Rented unit on the 26 but oh because our belongings were still there after the 1st we owe for a whole month even though unit was emptied by the 6th. I should have asked more questions. Being stressed thinking we would have to store our belongings and have our whole family of 6 stay with other family members temporarily because the lack of affordable rentals. No sympathy from these corporations at all though. They get their money either way. I do want to add though Monique was very nice and helpful. I just wish I asked more questions. We chose Public storage over other facilities because my husband helped a friend move in and out of this specific location.

I had a great experience because Monique helped me out and provided the information I needed. She was very accommodating and she made it a pleasure.

Monique always is very helpful and friendly from the beginning to help me to get the right unit. Another time she helped me to get the blankets I need for my storage. Today, she assisted me to fill W9 form quickly. Great employee.

Monique is wonderful! I came today to rent a new storage space. The original space wasn’t big enough so Monique found the right space to fit my needs. She was professional, courteous and very friendly. Thank you Monique!!

Went in to check out prices and get a bit more information Monique was extremely helpful and knowledgeable

I am extremely unhappy with my experience here. My unit was broken into recently and I lost untold sentimental and valuable items - close to $10,000 worth but the sentimental value was immeasurable in dollars. There is a security gate to go in and out but anyone who has a unit there can access the property and have access to any unit in there without being detected once they are inside a cluster of units. Rather than cutting my lock (which I bought from them and was told it was very secure) , they cut the latch part of the door so no lock would have made the difference. Why they use latches that are so easily breached says it all. When Pubic contacted me about the theft they were less than sympathetic and basically told me since I didn't take out their insurance, ($5000 limit) I was SOL. I filed a report with the Reno PD but again was told by management of Public Storage, it probably wouldn't amount to anything since a robbery of a storage unit doesn't rate very highly on their list of priorities. They even had a record of who accessed the gate at the approximate time of the robbery and security footage of a person in my area after hours who was asked to leave but no security check was done until the next day to see what they were up to after hours. What really infuriates me is that they had a break in at that same So McCarran location earlier in the SAME block of units where my unit was and failed to tell any of the other renters about it! Had I known about the previous breakin, I might have had the chance to take out insurance, or move my things out of there. I felt this information was purposely hidden from other renters and that is 100% negligent! Since I no longer felt safe having my remaining items stored there, knowing the thief already got a really good look at what was in there, and might be returning for the rest of it, I asked for some time to find help to have someone come get my things. I was told to remove my things by the 30th of the month or they would charge me another month. No grace period whatsoever and no consideration that I live in Hawaii and cannot exactly jet over there to clear out my unit. All in all, this has been a horrific experience for me. I chose Public Storage because they are a large national chain and I felt confident and safe renting a unit there. Beware, this is not a safe place to keep your important items. Avoid it at all costs! I would have been better off taking my chances in a friend's garage.

Monique was amazing!!! she needs a raise!! Best customer service i have ever received.

Clean quite and they watch my valuables!

Thank You Monique great customer service.!

Outstanding service!

Do they do a year. For storage

Very friendly and very helpful, great people

Walked in to ask for prices on a unit talked to Monique she gave me great customer service!

Monique was a great help she answered all my questions and was able to help me find the right size space for me she was very knowledgeable and super nice I definitely recommend this facility. Thank you Monique!!

Secure open seven days a week

Monique was very nice

Great fast service, Monique did a great job. Made the process smooth as can be

Monique was incredibly helpful! I needed a unit ASAP and she answered all my questions and took all my information while being really friendly. Thank you so much Monique!

Monique was friendly and very helpful to expedite the process

I had a great experience here with Monique. She was very helpful and friendly.

Monique was incredibly friendly and helpful, and the process was quick and easy.

I was bound for time and needed a Storage unit the same day as my move out. I called and Talked to Monique at the South MCCarren location. She promptly saved me a 12-30ft unit. Upon arrival at the storage facility the main office was very nice and clean. Monique was very professional,very fast and a sweet as pie. She also saved me 50% on my first months rent. Thank you Monique Abs public storage! I will be referring this place to everyone I know. Russell N

Fast and easy experience

Had a great experience with Monique she was extremely helpful and very friendly. Definitely recommend you doing business here :)

I’ve been trying to get into a cheaper unit and finally saw a decent price online and then found out on the phone that since I have a unit already the price online doesn’t “count for me” and that it would be the price in store for me and that it was $82 for the unit I wanted (which was actually cheaper than the price I saw online away) and then the day before my reservation a lady called and said she saw a note about the price for the unit or something I don’t really know what the point of the call was for honestly but that lady told me that the price changes every day for the units and that they can’t quote me a price until the day of and I told her some other lady already told me it was going to be $82 and she’s like well let me look and then told me it would be $82 for an upstairs or $86 for downstairs and I told to reserve the $86 downstairs unit and specially asked her if that price will be the price I would get at my appointment the next day and she said it would be. I get to the appointment and was told I was never quoted over the phone and that it was a completely new price for the unit that was more than what I was quoted and told would be my price the next day...so basically I waisted a ton of time dealing with this situation to have nothing change. Really irritated with management right now and they need to get on the same page as everyone else... stop telling people faults information over the phone! 😡

Grace is very fast and made my move in easy

Grace was super helpful and friendly in the process and made sure I understood everything as a first time renter.

Grace the manager was very helpful and made my rental smooth

Grace was amazing, super helpful. It was easy to move in, the staff is great!

Grace set me up with my first storage unit and was super helpful and walked me through every step. I would definitely recommend public storage to anyone looking for an affordable storage unit and even better assistance!

Public Storage on south McCarran is a super place to store all your excess stuff. The people that work there are very kind and courteous. They are very helpful too when you are ready to have your stuff moved. They know the right people to help you out. Good place to do business with. Kudos to the employees who work there!!

Great facility and people. Grace was wonderful and very helpful finding the right space for me at the best price.

Very quick and professional. Grace was wonderful and explains thing well.

What is the price

I needed to rent a unit with very short notice on a Sunday and Amber was extremely helpful, thorough and very friendly. I’m happy with the choice I made renting from this location. Thank you!.

Grace was so great she instead of taking her lunch walked me around the property and signed me up that day for a storage unit. Would highly recommend working with her!

Grace was very helper & i would definitely recommend my family & friends to come see her for help

Grace is wonderful, thank you. :)

Grace was very helpful and provided great customer service!

Awesome place! Grace gave great customer service I would recommend this place to everyone 5 stars for sure

Spoke to grace and amber about getting a 12x12 outside drive up. I am getting quotes so when I need the unit I can have an idea on how much rent is at each place. These girls gave me amazing customer service and I will come back to rent a unit in the middle of January because of the customer service I got today.

I needed to store everything I owned for about 2 months while waiting for my apartment to be ready. I first had the joy of meeting Amber when I rented the unit. She was extremely helpful and friendly and had 0 issues when I told her I only needed it short term. She was absolutely fantastic. When I cleared out my unit I was greeted by not only Amber, but the girl who helped me was Grace. She was super friendly and warm and I almost wish I still needed the unit just so I could see them from time to time. I 100% recommend this location. Not only because the price was reasonable, but because the people working there are absolutely wonderful. Best wishes, Andrew

Amber, thank you so much for your help! You are such a nice person and I am happy that you helped me a lot. Everything was great! You made my transfer so easily and comfortably. I will recommend you and Public storage to all of my friends who needs additional space for their stuff. Great job!!

I called to ask about a storage unit. Grace was very helpful and answered all of my questions. I will definitely reccomend this location to anyone who has storage needs.

Amber is awesome

Cinnamon was absolutely phenomenal. As my first time renting at a storage unit she made the process easy and smooth!

I went in and had great and fast service

Cimmon is quite helpful to us very orginized very pleasant and smart hoping she is seen for her ability to assit with the public SINCERLY THE MIRANDAS THANK YOU FOR YR SERVICE ❣😉

Amber is so nice and very professional.

Aricka was knowledgeable and advised us very nicely how to handle our situation very efficiently - we appreciate this type of customer service and feel quite confident recommending this Storage location to friends and acquaintances. It is also clean and secure.

Just moved into town last week and needed some extra space so store some things. I came into this location and met Cinnamon and Amber and they were both incredibly helpful and friendly. They got me in and out quick and showed me the easiest way to acess my storage unit. These two definitely made me feel welcome and i am looking forward to storing my items here.

Cinnamon and Amber were amazing! Very helpful and funny. Kudos ladies!

Amber and Cinnamon are awesome! They efficiently walked us through the selection and leasing process. They made it very easy and a lot of fun!

Amber very thorough. Friendly and courteous. Cinnamon ditto.

Anthony Robles, the Property Manager, is exceptional. Certainly among the best customer experiences I've had in a long time. Highly recommend working with him.

Went in there to get a unit and Aricka was so helpful and accommodated all my needs and was the much professional person I have ever dealt with at public storage.

Great place to store your stuff! All of the staff is friendly and helpful, especially Aricka. She was very helpful in answering questions I had about the storage spaces.

Esther, Anthony, and Erica have completely sorted me out over the years I’ve used this storage facility for Burning Man. It’s meant I’ve needed a lot of customer service and they’ve been happy to help! They’re not just total professionals but they’re really kind as well.

Bill was the best need anything go to him!

Fantastic experience from bill and Esther. They rock and sorted us out. Thanks guys

Bill and Esther are amazing!!!!

We love these guys. Always friendly and super helpful.

Esther was AMAZING super friendly and really helpful

Bill & Janae were great help. Perfect customer service!

The guys did a wonderful job Bill and Anthony!! They are very friendly have a lot of simplicity and friendly courtesy with a very good sense of humor! Hahahaaaa they are very funny!

Just an Amazing Crew. Bill and Anthony Saved the Day for me. Thanks Again !!

Aricka and Anthony were very patient with me and helpful! I definitely recommend this property!!

They over charged my card by 65.00 My son was using this place to hold his stuff once he was out of college. In the add I was only suppose to be charged like 80.00 a month Once we signed up there were hidden fees that made it 93.00 Then in June-I was charged twice. I was charged 65.00 early June then 93 June 20 & no I was not late on any payment . I paid 118 in May!!! I have asked them to credit my card back the 65.00 but they won’t respond!! Scams-do not use this place!

I have been with Public Storage for several years. Anthony who is the current manager has worked me over the years, he has been great very professional. Very clean, and competitive pricing. Thank you Anthony great job KLK

Very clean and secure place, and the staff was helpful and friendly

What a great team! Anthony was so helpful with finding me the perfect unit. Definitely will recommend!!!

I have had a storage in Reno for 6 months and the staff has the best customer service skills.

Very clean and helpful positive customer service. I can't wait to move into my storage.

I came in asking about storages, very nice & polite young man named Anthony helped me. I was very impressed with him & the facility.

Very easy to work with. Very clean facilit, but prices are raised frequently. 2-3 time in a year.

Excellent service

They were more than helpful

Grace is awesome. She was very friendly and nice and had a very positive attitude.

Anthony is very friendly and personable. He keeps the property very clean.

Kai was very porfessional, energectic, pleasant and answered all of our qestions. She is a huge asset to this company! Give that girl a raise!

Esther is the best

My friend and I want here to clean out her storage unit, and this place was orange, empty and cold. Just where I'd want to keep my stored stuff. Take with this information what you will, and check out the episode "The Fly" in season 3 of Breaking Bad.

Anthony was great!

Anthony was immensely helpful today. Go Anthony! 5 stars for you, buddy!

Kai was absolutely amazing!!! She was so helpful and accommodating!!

Clean place and professional help

Grace is very professional, thank you grace

Grace was very helpful and really nice. She is so bubbly

The office guy, Anthony, is an absolute pleasure to do business with. Friendly, relatable, great with people and very informative. He made this whole process very easy and had every answer. If I could give more than five stars, I would. The facility is nice and secure.

Grace was amazing and went above and beyond! She deserves a raise.

Anthony was informative, professional, and welcoming! Any questions I had, he answered which set my mind at ease. I will recommend this place to others for sure! Thank you, Anthony! xx

Anthony was a great help when I went in. He was knowledgeable, friendly, and just the true definition of great customer service.

been coming here the past 4 years and anthony has always been very helpful. he is very knowledgeable and makes you feel confident in leaving your storage with the company. and hes a warriors fan ;) Win Win

I have used PS for more than 10 years and I have seen office clerks or managers come and go. I have come to expect periodic rate increases that seem to be fabricated out of thin air. I was contacted by Grace, a new assistant manager at the South McCarran & Peckham office, who questioned her receipt of a scheduled payment for 2 units at this facility. She hails from Northern California and has been a PS employee for the past four years. She recognized that, 'the math didn't add up'. She asked that I stop by so she could review the situation with me. I have had numerous accounting errors in the past with PS along with their rate increases. She figured out that I had been placed on a forward, 'pre-payment plan', that I was un-aware of. Bottom-line she saved me $200/month. Thank you Grace for your interest and curiosity to provide excellent customer service. M. Hahn

Great customer service. Very friendly and helpful. Made sure I understood all the details before renting. Great experience! Thank you Gracie!!!

Gracie was professional and helpful!

Grace. Was very nice and helped me out alot

Friendly staff, very helpful with moving in and answered all my questions. Only one small miscommunication in regards to billing but this was settled very quickly and with no problems.

Kai was freakn awesome! She helped me with locating a facility that had a unit size I needed. She helped to make a stressful move less stressful. Even though her facility couldn't accomodate me she was very patient in answering my questions and helping me.

Grace was a lot of help. Great service!

Easy access, simple process, helpful staff, Anthony and grace are awesome!

Very friendly and great extended hours

very good service today thanks to Esther

Anthony is fantastic!! Super kind man who helped me during my huuugggeee transition from Kentucky to Nevada, very grateful for him and public storage, I've been using them for years!

Anthony was extremely helpful and informative. Anthony took time to review all options and information that best suited our needs. Great experience!

Great facility with very nice staff....recommend!

Anthony helped me and was very nice, super helpful with getting a few extremely heavy things into my truck, and helped me when I got a little too dehydrated :) thank you so much! I appreciate everything!

Anthony was an amazing assistance!

I will rent here anytime, Anthony and Danee were great and went out of their way to meet my needs. THANK YOU

Danee was awesome! She answered all my questions and got me set up with a unit in less than 30 minutes. Thanks Danee!

Clean property. Generous people. Well managed.

Alex is very personable and efficient..very helpful and knowledgeable .especially for those relocating

Alex has treated me fantasticly!!

Alex was super!!! Great customer sevice. Thank you Alex.

Alex was extremely helpful and made this stressful process easy. I would definitely recommend and let your personal experience with Alex speak for it self.

Alex and Anthony are always a pleasure. Thanks!

Good place for storage

I was trying to reach my storage unit in Florida, i was unable to reach them due to the hurricane Irma. I called ant talked to Alex, she was able to help me even though she was 3000 miles away. I got my payment made and adjusted my account. Thanks Alex and Public Storage

Love yhe storage units and prices. The 2 people in the office are wonderful. Thanks for everything!

Completely full, good price, very nice people

Anthony and Alex have been awesome and helped me choose the right size and made my move very easy

Alex and Anthony are awesome at this storage unit. They are very friendly and customer oriented. They are clean and respectable and knowing that they care for you and if you need questions answered they have the information for you. Alex and Anthony Rock!!!!!

Nice costumer service. Hot upstairs though.

Had a great experience at this facility. Alex was very friendly and answered all of my questions. She made sure we got exactly what we needed.

Easy rental experience, helpful staff, clean property and I was in and out very quickly. I will definitely rent there again.

The staff is awesome! Very helpful and always friendly.

Friendly staff

I moved out of state and have been paying paying storage for over a year and have had delt with he two attendants and they have been very understanding and great communication on my bills and storage when we had the flood in December and was very reassuring thst my things were safe. And ive been very pleased with Public Storage! I even got a unit in Richmond due to the great service!!

The best!

Best storage in Reno. They even told us flooding wasn't an issue.

Very tight area to drive around. Please slow down!

Alex and Anthony are the greatest people in the storage world. :)

Alexandria was extremely friendly and easy to work with.

Great facility. Super convienent exit from main road. A wide variety of units to choose from. On site manager was very helpful and knowledgeable about my options. Will defiantly reccomend their service to family and friends.

Alex was very helpful getting me to the right public storage and unit. Kristine at the other storage was very helpful and had what I needed.

Anthony was great! Very helpful!!

Been here over a year, very good service Alex and Anthony

Anthony was a great help and very informative.

My man Anthony helped me out and he was extremely professional and helpful the rates are extremely reasonable and the service was amazing thank you Anthony

People are very helpful and friendly. I highly recommend this storage facility

Friendly staff, very helpful and always clean. Thanks!

Great place to find boxes. Great discounts and lots of options.

Sean was a great employee abd a great assist to your team. Very friendly knowledgeable and made me feel all around welcomed. Will recommend others here cause of him

Fantastic service!

Ya!! This Place Rocks

Been here since 2009. Great service. Packing supplies are available.

Alex was so helpful. She answered all my questions and found me the perfect space with a really great rate!

Fast and easy

Anthony was extremely helpful! Never needed a storage unit until recently and Anthony made the process extremely easy! If you need a storage unit see Anthony, great help. Would recommend to anyone looking for a storage place. Thank you Anthony!

This is my 2nd time using this location. Professional and friendly

THANK YOU ALEX AND ANTHINY I WOULD OF LOST MY WHOLE LIFE FOR MY KIDS, belongings. Who cares about the furniture, 60inch tv. Thank You two for going above and beyond for being so personal. We love your great customer service. THANK YOU

Alex and Anthony have been the best these past few years, I personally thank them for there outstanding customer service

Rented a space here and was assisted by Anthony and he was so helpful! Extremely friendly and made my first storage rental experience an incredibly smooth one. If he's the one helping you out, you're in good hands :) Would recommend to a friend.

The place is affordable and the courtesy calls are nice.

Great deal. Quick move in!

Anthony is FANTASTIC😁 Thank you!

Customer service at the location is great and helpful. The call center is rude and raises your rates every year and won't work with you.

Very helpful and friendly. In and out with no problems place was clean and I would definitely come back

Great service appreciate the help.

The people at the property are wonderful! Great service and excellent facility.

Property manager was highly professional and helped me find the appropriate unit, actually at another Public Storage location closer to my apartment. Even though I had to change plans twice on him, he was highly responsive and helpful. The unit i moved into is very clean, and the staff at the new location is just as professional and gets right to the point.

Super service!

This is a great public storage facility. The staff is wonderful and very helpful, and they went out of their way to help us. Our son passed several years ago, and we had to sort through his storage locker. This was not an easy task for us. But, we were able to get through everything in several days because of the staff's cooperation and help. The facility is clean and comfortable, and it has very good lighting. In short, this storage facility is really well managed, and I can't recommend it enough.

The team "double A " help out big time. Please if your in need of storage go see them.

Anthony and Alex in the office are great! Made the experience pleasant and quick! Highly recommend this place!

My boyfriend and I are in the process of moving across country, so you can imagine how stressful that can be. During our phone conversation with the manager, Lindsay was very professional and accommodating to help us secure a storage unit that met our needs. She was absolutely amazing! She made the process very easy and seamless. I would highly recommend this Public Storage unit to anyone.

Very clean facility and exceptional services

Very nice courteous and professional people very clean units and fair pricing liked my service a lot

Not from this area and stopped by this Public Storage because I was helping my aunt move and needed some last minute packing supplies. I was extremely pleased at how eager Alex and Anthony were willing to help me. I was in a time crunch as well as very stressed and they made the situation 100 times better. I was in and out in a matter of minutes. AMAZING customer service! Would defiantly recommend and come back to this location. Great work guys!!

Alex and Anthony make the perfect team. Thank you both for the pleasant experience!

Staff is always friendly and easy to deal with! I meet the district manager Stacey walking the property and she was very helpful explaining a few questions I had!

Anthony and Alex are great!

Came to see the people at public storage and were very helpful. Helped me find the unit that I needed just as i walked in. Very friendly.

Had a great experience with this storage facility the staff was very friendly! Got helped by Anthony, he helped us get the best deal and made the process very easy and fast. The facility was clean and in good shape. I would recommend it to anyone that needs a storage.

All ways A+ service from Alex and Anthony!

Alex n Anthony and awesome!!!

Great service and very good price! The storage very clean and comfortable, highly recommend!

I appreciate the awsome customer service!

Jennifer has great customer service and made the process very easy!

Had a great experience and everyone was so helpful.Thank you Anthony for your help and making the process so easy!

Anthony helped us out. I recommend this place. It's awesome.

Nancy and Anthony. Very professional and Helpful, units clean property well maintained. Sprinkler gaurds should be installed in units.

Stopped just for some packing supplies, Anthony and Alex were beyond helpful with making sure I got the right supplies. Would highly recommend this location, reasonable moving supply prices and knowledgable staff, thanks again.

Great facility! Very clean. Awesome customer service. Alex was beyond helpful and friendly. I would definitely recommend this place to anyone in need of a storage space!!!

Public storage i so great they not only help me & my wife get a storage they help me find some hard workers to help me put it away so i say if you need to move & need a storage the best place to do that is 4875 south mccarran blvd reno nv i just want to say i'm starting to love reno

Very clean storage facility. Extremely helpful staff. Thanks to Alex and Anthony for making it an easy and pleasant experience.

Friendly service! Very informative and provide good suggestions for the right size unit at a good price.

The people here are very friendly. The property is very clean and secure. I would recommend them for your storage needs.

Great upstairs access with an elevator

Great facility! The staff is super friendly and the place is well kept. Alex was incredibly helpful and provided great service!! She makes sure you get exactly what you're looking for. I'd definitely recommend this place to anyone needing to utilize a storage space.

My mom has been renting a unit here for almost a year, the property is safe and secure. Anthony in the office showed us how to pay our bill online today, he was extremely helpful and courteous.

Alex and Anthony were a pleasure to work with...It was almost like they were reading my mind!!. Very professional and great smiles!

Easy and pleasant experience. My girlfriend and I have a unit here, we've never had problems and the property is clean. In the office both Alex and Anthony are very nice and helpful. Thanks guys you rock!

Our Burning Man group rented at this facility a couple weeks ago. Alex was beyond helpful with finding a space for us when the original space was too small. She was pleasant and worked well under pressure even with an office full of people. Sorry for the dust!

Recently helped relocate my parents from reno back to California and was absolutely impressed with this property. The push cart came in handy for the big furniture and the elevator was big and clean. We worked through the weekend and saw Alex everyday making rounds, cleaning, and always asked how we were doing. Come to find out she's from the bay area too. This is a great facility. Alex is one of the friendliest people I've come across and the facility is awesome. Thank you Alex.

We just moved from Indiana to Reno and were greeted by Alex and Sabrina. They made our move in easy and provided a push cart to assist us. I would recommend them to anyone needing storage!

Great service. Always helpful over my 2+ years.

Cindy and Alex are WONDERFUL employees and very helpful with all the questions I had! Very easy rental process and a nice clean property as well!! so HAPPY I rented at this facility!!!

Great customer service from Cindy and Alex. The property is clean and smells WONDERFUL!!!!! I WILL DEFINITELY RECOMMEND THIS FACILITY to my family and friends for their storage needs.

good

Public Storage at 4875 S McCarran Blvd is awesome! They are super friendly and helpful! Their rates are good. The facilities are clean and well kept. Customer service here is excellent! ! I know Cindy will take care of you! Great facility!

Good storage, easy to get to and really friendly customer service. Good rates.

Outstanding customer service. Cindy is lovely and so attentive. Alex is great, very helpful.

I was very impressed with the cleanliness of the property, not dirty like some others we have visited. The office staff (Cindy + Alex) were real dolls. I had a wonderful experience and will recommend this site to my friends with storage needs. Thank you for a pleasant experience.

Me an my mom recently had a unit here for a few months during her move to Las Vegas. I would have to say the staff was very attentive in making sure all my moms needs where met. The place also was in a nice area an great location. To the staff there thank you for all your help!

I love the customer service. Excellent employees. Cindy and Jake are friendly, welcoming, professional and I feel confident my property will be safe and secure. Also, the property is emaculant.

Came to this business with my friend who rented a storage unit for moving his stuff, the girls in the office (CINDY/ ALEX) were so helpful and nice!!! I will DEFINATELY come to this place to rent a storage unit when I need one, which will be in 2 weeks!! Cindy showed us the unit, explained how everything works, the payment due date.....EVERYTHING!! Alex did the paperwork, these girls work VERY WELL TOGETHER, and are quite a funny team!! We left with SMILES on our faces from such a GREAT experience we had with the employees here!!! These girls really take their job seriously yet make the renting process quick, easy and full of laughs!!! CINDY & ALEX are quite an asset to Public Storage and should be rewarded for their professionalism!!!

Shawn and Angela are amazing they both need raises!!!

Cindy made it very inviting and she was very professional when I went to pay my rent on my unit. I left my location with a smile on my face and very satisfied of service I was given!

Alex and Cindy excellent!!!

This location is conveniently located on McCarran and is near Meadow wood Mall. This location has been one of the cleanest and neatest kept. They also have a friendly and professional management and staff!

Clean property and everything looked like it was done so professionally

Wonderful experience at this property! Wonderful customer service and property is very clean! I will recommend this property to All My friends... The girls that work here are Sooo Helpful with answering all my questions!!! MORE THAN 5 STARS IF I COULD!!!!

Friendly staff with clean facilities.

GOOD LOCATION, SAFE AND SECURE, GREAT PRICES, FRIENDLY STAFF…I COUDN'T ASK FOR ANYTHING MORE:) THANK YOU!!!

Clean safe fast friendly prompt and impeccable customer service

Clean property amazing Workers

We have been your customers on and off for many of years. Upon closing our storage accounts, we always leave in good standing. Your current manager, Felicia, is kind, tact and professional. She is a great asset to your company. Thank you so very much for the chance to praise your employee. Sincerely, yours The Bourgeois'

Felicia welcomed us with a smile and a solution. After looking at many other storage units around Reno, this one stood out for its customer service. Not only was the facility clean and well maintained, Felicia's professional attitude made us feel confident that our unit would be secure. In addition, after the online discount and move-in discount, these units are very affordable. While moving in, Felicia personally supplied us with moving carts, a dolly, and plenty of water. Thanks to Felicia for being kind and considerate!

We first rented a storage unit here in 1998, since then, we have come and gone, taking some items out, putting others in, etc. Later, we rented another, smaller unit for our daughter's things until she had a place for them. In both cases, the items placed in storage remained safe and protected from the environment and we had easy access to them. It is conveniently located, the premises is kept clean and the managers have always been pleasant and helpful.

I was looking for a place to store my things when I ran across this Public Storage. I reserved a space on-line and was promptly contacted by Alanna Castaldy, the Manager at this location. She talked throw the reservation process and made sure I got the unit that was perfect for my needs. I can't say enough about how courteous and professional Alanna and her staff have been. One of the things that really stood out to me was they returned phone calls! I know, a simple thing to do but so many businesses fail here. I have been extremely impressed with this Public Storage Location! I would recommend them without hesitation.