Public Storage Self-Storage Units at 1295 Selmi Drive, Reno, NV

I've reached out to Public Storage multiple times regarding people living out of their units. I left a message via phone and finally spoke to somebody after almost a month. Customer service is something they don't excel in. They told me the issue had been resolved and also mentioned that if I see the people there again, ask them to leave. Maybe hire security? After thinking the issue was resolved, I went to my unit the same day to check on my belongings and one of the "residents" was looking into my unit while it was open. I left, came back 2 hours later, and he was still there. I'm thankful that I have insurance on my unit. Fix this. This is unacceptable. *Photos attached are from both times I went to the location*

I have had the best experience with Kristyn the manager at Public Storage!! She helped me navigate through going through a transition of banks that left my autopay in shambles! Great customer service and personality!!

Thank you to Manager Kat, for 7+ years of storage excellence and help finding the right facilities to drop our garbage and recyclables.

Public storage raises rent after move-in to above market price. I paid $215/month for 10x10 (NO climate control). There was so much dust and dirt in unit from outside. It was impossible to keep clean. It will destroy your furniture. I moved to brand new 10x10 with climate control for $149/month. Also, there is no manager and no open bathroom on site. Customer Service never responded to my concerns about outrageous rent increases. Avoid this company. Also, the unit was filthy when I rented it. It took me an hour to clean it before I could move in. The walls and floor were covered in dust and dirt.

Over the last 1 1/2 years our storage unit has gone up in price ever quarter. the original price was $225 a month. Our rent was raised incrementally to $380month. I thought maybe this was inflation but you can top and rent the same unit today for $225 today if you are new customer. Probably with a move in discount as well. Of course when you call you only get call centers that dont even seem to be part of this company. When I complained to the call center they said they would submit the request to the company and PS would get back to me. They never called or emailed me with the change in pricing. I just noticed my next bill went to $340. To be clear that is still $120 over the current advertised price. It's an interesting policy to charge your long time customers more than new. Whatever there are cheaper and bigger units available all around Reno. Avoid this company at all costs. I've rented many storage units in different states from public storage over the years. The changes to not having people at the properties and not being able to contact someone directly have gone too extreme. Zero customer service. Even the old office says "Talk to a person inside" and you go in and its a giant iPad like kiosk. On a side not the units are incredibly dirty due to the way the roof is open 1/3 from the back for ventilation. so much dirt inside. And the whole things on a slope that makes it hard to park and load and unload trailers. Avoid at all costs!

I had 2 storage units there for over 2 years. When I started to go thru the boxes because I didn't remember what was where They told me I was spending to much time on the property if I wanted to go thru the boxes to take them off property and bring them back when I was done So I took them off property and got a place 125/mth cheaper and bring them back when I was do and brin

Decent enough place. The road is very off center though. Almost tipped a truck.

So easy to use through the app, I love that I can control access from my phone. I also appreciate how diligent the managers are here, and that they're accessable if I have problems with anything. I give them 5 stars!!!

I recently had the misfortune of interacting with Adriana, the property manager. I must say, it was one of the worst experiences I have had with customer service. Adriana was incredibly rude and unprofessional in her demeanor and her actions. Her lack of empathy and concern for the customer's needs was astonishing. Throughout my interaction with Adriana, she was not at all helpful and seemed more interested in being dismissive and cutting the conversation short. She showed no effort to resolve the issue or provide any sort of assistance. Her attitude was condescending and made me feel like she was doing me a favor by simply speaking to me. In conclusion, I would not recommend Adriana as a property manager to anyone. Her behavior is unacceptable and her lack of professionalism is a disservice to Public Storage. I hope that the company takes necessary action to ensure that their customers are not subjected to similar experiences in the future.

Paid for storage and it took 2 days to get ahold of anyone

Okay the dollar special that they have for the storage spaces is actually not a dollar mine came out to $52 they throw in a surprise lock for 1999 and you can return it but they'll charge you first they won't let you know they're going to charge you though and then you can take it back to the office and debit it back to your account is what I was told and there is a surprise $30 fee so my dollar special was $52 for 2 weeks that was my dollar deal

Don't store a motorcycle there, the manager is trash. Won't even let you put cosmetic mods on it because of "fire hazard

Adrianna, the manager, was so very helpful to us while we had 5 units. She is the best! Big thanks to her.

If I could give one star I would. If you want a place that trying to rip you off, ran by a horrible manager, and does false advertising. This place is perfect for you. Rented out a space and they told me my monthly rent would not go up. Next thing you know 2 months down the road they increase it about 40 dollars. Soon I try to move out and they wanted me to pay for the next month as well that I wouldn't be there. Tried to call corporate and was on hold for 15min just to get hung up on. The Public storage off McCaren is much more friendly. If you want to store your stuff go there. This place is ran terribly.

Mice ate my mattress !!! Was full of dirt that was blown in . complained and they said call your insurance company

Great support from Adrianna and great location

They were very accommodating and professional I would recommend them.

Great service! The manager was very nice!

This Facility has got to be in the Guinness book of world records for the most polite, enthusiastic and friendly staff. I first came to This location roughly 6 months ago, was impressed and decided to obtain a unit, which by the way was so simple and smooth to do, and in this time have been taken care of like I was family. I forgot to lock my unit one day leaving, and I received a phone call just minutes later. Roger, The facility Manager, had informed me of this and also put a lock on it until I returned. WOW! is all I have to say. I also had forgotten a small item or two outside once finished, my keys from another ring, and all returned upon my next visit to my unit. The facility has 24 hour monitoring, and when my Gate code some how was breached, they changed my code and informed me. I was handed a new Gate code and a potential disaster was diverted. All in All, Out of many years having to use a storage facility and going through hell with most, Public Storage on Selmi Drive in Reno Nevada has got to be the most pleasant experience I have ever had the pleasure to experience. So if you are looking for a very professional and well mannered facility, which is also the cleanliest I have ever seen, then your search is over and welcome to the worlds best location to trust your belongings for the best prices in town! To the staff of Public Storage on Selmi Drive, My hats off to you all, and thank you for all you do for its tenants and facility.

BEWARE: Prices change without notice. My rent increased without an email or phone call, sometimes by up to $40 a month, and when confronted about this they told me the prices change per DAY! I don't see how that makes sense since I'm charged monthly, but just sounded like an excuse to charge you extra money. They also had a unit identical to mine listed on their website as available and costing less money than what I was being charged. Public Storage is a scam.

When I got to this location to rent a unit today, there was nobody at the office. I called and left a message, when they returned my call I was told they sometimes have to do banking or check the units. I rented and needed a lock. They said come back before 6 and they would take off their lock. At 5:40, no one is here again, so I have to wait until tomorrow to get in. Extremely inconvienant and annoying, wasting my time and gas because no one here. These units are not cheap so you would think there would be an employee here to help during business hours.

I've had this storage for awhile and just recently moved out my stuff. The prices started to rise more and more. Overall good place. Has an app so you can just press a button on your phone and the gate opens. Very convenient.

Lacy was the best. Very professional and helpful. Wonderful job 👏 🙌

Lacey was amazing. Customer Service was quick, fast and friendly. Makes the stress of moving less stressful. Need more like her.

Very clean and is easy to get to from freeway. Not to mention very friendly too!

Lacey is great thank you so much

Lacy was great

Very nice experience

Lacy is very nice and willing to work with you nice and clean property very secure..

Amazing friendly staff

Manager, Lacy courteous, professional via phone. Prompt re Appt and knowledgeable regarding Public Storage policy and options. The establishment is well kept , safe w gates and fences, manicured. Clean and exactly what we needed for our Storage needs. We look forward to a strong business relationationship w Public Storage. We recommend Manager, Lacy to fam and friends. Sincerely, Lorraine Cobb

I have a storage unit here good place no complaints

Very clean

This was probably the best storage unit locations I've ever used. The facilities are well maintained and clean. All of the staff has always been super professional and kind, especially Lacey and Ashley!!!

Danielle provided professional service and the process was quick and easy! Thank you

Clean grounds

Very nice people. They gave us two keys to success

Very helpful!

Twain was very helpful and was able to answer all of my questions. We got everything taken care of over the phone and he was such a pleasure to speak with. We will be working with him again in the future should we need storage. Thank you Twain for your outstanding customer service skills--and just for being patient and making this a smooth process!

Perfectly adequate. Danielle was in charge and knew what she was doing.

Danielle was very helpful and an excellent employee

After making a reservation at a different location for a unit waaay too small, a unit in the size needed was available at this location. Lacey, the property manager, was very helpful, answered all my questions, and just carries a nice and sweet demeanor. The other reviews given are on point. Pleasant experience. Thanks Lacey! Keep up the excellent service.

Could not have been a more accommodating and delightful experience working with Jackie and Lacey, on-site facilities managers. Made a potentially stressful and time-consuming experience go efficiently and enjoyably. Easy access, clean environment, exceeded my usually stringent standards by a long shot!

Danielle was awesome very helpful!!

Danielle was great in helping me to get my unit. The corners are a bit tight for large trucks, but everything here is well kept and looks great.

Facility broken into and staff are ticked that we are asking questions about the level of security. Horrible customer service.

Kelly was awesome, fast, efficient and effective. especially for a Sunday morning! she was very knowledgeable and informative and made the process simple. even got us something better than what was asked for! a huge asset to the public storeage team!

First time getting a storage unit my experience was great thank you so much to lacy for helping me with everything she was the biggest help and made things so much easier, great customer service. I will definitely be coming back to this public storage in the future.

Kelly was so awesome! Grateful to have nice folks to help out during stressful times, especially in the midst of COVID! Would definitely recommend

Great costumer service they explain everything very well and very nice clean place tanks John for the help

I am giving 5 stars for awesome customer service from Lacie!!! I have rented a unit here for almost 6 years, I was finally moving last week. I ran into moving troubles, and it was piling on. Lacie went above and beyond to put herself in my shoes, and help me when I didn't believe it was possible. She's an example of what we need right now...Light in hard times! Thank you Lacie!

My unit was burglarized a month ago. They make us pay for insurance in order to rent a storage unit. However the insurance company will not cover any of the stolen items, even though the burglary was caught on video. Now they want receipts for everything that was taken. Who keeps 20-25 year old receipts?

How much time do we need to give when we want to more out of a unit?

Lacy and Nancy are awesome! Definitely recommend!

First I must say that Lacey "is" Public Storage. What a wonderful asset to this company. Professional, accommodating, friendly and caring. I've been thru 3 days of total agony in Reno after driving from Northern California to purchase a vehicle. Lacey has been so kind and helpful and has helped make things much better!! Thank You...

Jennifer was amazing so friendly and helpful

Friendly great customer service really recommend Public Storage.

Amber is Great!!!!

Made a reservation first thing in the morning and hot a call within an hour. Jennifer was absolutely great! She took the time to show us 2 units so we knew would get the tight one for us. Got to ride in a golf cart for the first time too!

Great service I awesome customer ser

Once again Lacey Jennifer and Erica you’re very devoted employees treated me like a king thank you very much. Yours Sincerely, Joseph John Kosturos

Lacey did an amazing job helping us pick a new storage unit. Friendly and overall great service 👍

Clean storage that is conveniently located. I just wish it had 24 hour access.

Jennifer is awesome and Lacey is GREAT !!!!!!!!!!!

The girls in the office were really pleasant and helpful, answered all questions.. really happy with the service thank you

They worked well with me and are super friendly!

I got first month for 1 dollar

If I could put negative stars I would!!THE CUSTOMER SERVICE AT THIS LOCATION IS THE WORST BY FAR!!!!! Office person screams and yells at me every time I need to get something out or put something in my storage unit that I PAY FOR... she has her friend that picks her up after work scream and yell at me too... they called the police on me for being on the property because they wanted me out when the office closes, but NEVER LET ME KNOW I HAD TO GO UNTIL 6pm when it closed... I was under the impression that I had until 9pm... this is the worst place ever!!!!!!

Lacey at the Selmi location was amazing with handling my unique situation and made it very easy to get set-up with a unit!

Nice people, great with information. I got to see my unit before I purchased it. Nice place above all and kinda hidden from view from society.

Lacy and Jen were fun and service was quick and easy.

They did an awesome job .They were fast and courteous. I recommend this place for sure

Lacey was beyond great. Amazing customer service.

The new owner is fantastic the service is awesome I will continue to use Public Storage

Way better than Selmi Drive Public Storage!

This facility is great, it’s in a great part of town. The facility is clean and well cared for and has a live on property manager. Jennifer the rental agent/manager was more than helpful and friendly. I would thoroughly recommend this facility. And the prices are good.

Lacey Lee and Jennifer are wonderful to work with!

The team here was extremely helpful. Even when I didn’t have all the information I needed or a specific lock Lacey was able to work with me to make sure I could still move my stuff into a unit. I would definitely recommend this team.

Kelly and Lacey, the Public Storage girls in the front office were awesome, friendly, and gave me a wonderful experience. The only way I would ding Public Storage is that I would tell any friend or relative to NOT purchase insurance from Public Storage. In retrospect, I believe Public Storage has a policy to push insurance. At their "insistence", I took the $11 policy but found out the same day that our personal homeowner's policy does cover the storage. Since Public Storage said I had to appear in person to sign off on this, it took three days - for which we were charged 2/3 of the $11 (not a proportional amount for the 30 days it was supposed to cover). I can imagine that with 2,200 facilities around the globe and each having 100-200 spaces that their policy of pushing customers to take their insurance reaps huge sums for Public Storage while very few customers take the time or trouble to complain about $11. Personally, I resent this and consider it one more large corporate marketing scheme.

Had a great experience renting a storage unit. Thank you Jennifer, very thorough, friendly and quick process.

Lacey was so friendly and helpful! Great customer service! She answered all my questions, I would definitely recommend this place to family and friends.

Lacey took good care of us and she has a nice customer service I do recommend them

Super awesome and accommodating!

Kelly was awesome she took care of me.

Great service

I did not have the best experience in the beginning of my rental, but I can say if you have a problem you will not be overlooked. I really appreciate the manager Stacey. She sincerely listened to me and worked with me to resolve my issues. Do not hesitate to give feedback, it will be welcomed. Just for that reason I would rent here again and I believe that I will be taken care of the next time with quality care :)

mice everywhere, always raising prices

Very nice staff and got our unit super fast!

Lacey was so wonderful & kind. Very helpful through this whole process!!

Great service. With wonderful help and great attitudes.

Had one of the best experiences with getting a storage unit here.. the girl Lacey in the office was super nice and helpful . Customer service is a big thing to me.. would highly recommend this location.

Definitely recommend this property! Property is very clean and secure. Jennifer and Lacey are very helpful , professional and fun to talk to.

The ladies in the office are so nice to chat with when coming into office to make a payment. Jenifer and lacy are wonderful employees

Lacey took very good care of me! She was personable and friendly!

We came to public story Jenn got quick service in very polite people very great service today appreciate you guys more than you know Jennifer and lacy did a great job..

Storage manager is the greatest been here almost 2 years and she's always worked with me😁She knows that's my life in there .When I lost my job she really worked with me to help keep my stuff from auction I just talked to her.Thanks Lacey your Amazing !

Lovely service, employee was very nice and made the rental very quick and easy.

We have always been impressed with the manager Angela and her staff. They are awesome to deal with and the prices are reasonable. The premise is clean and easy to get into.

Lacey, the manager, was so very helpful and knowledgeable. After my experience there I'd definitely recommend public storage to anyone.

Great experience. Super deal offered online with easy reservation. Jennifer was very friendly, professional and helpful. Answered all my questions and made the whole process easy! Clean, lots of security cameras and separate gate codes for each unit.

Lacey (the store manager at this location) was fantastic and so accommodating. I had gone home for the holidays and had to do most of my business over the phone. Even when my flight got in a little later than the office hours, Lacey stayed past her shift so that I would have access to my unit which I happened to be storing my car in. I would have been stranded and would have had to get a hotel and she made the whole process easy and put my anxieties at ease. Thank you for phenomenal customer service!

Jennifer was very helpful in finding us the perfect storage unit! And she went that extra mile to ensure we received the lowest cost! $36 total was the cost for the 1st month for a 10 x 15 Unit & the monthly rate was around 35-40% cheaper than Uhaul! I would definitely recommend this Public Storage for both low cost & Excellent Service! 5 STARS!!!

Lacy is is best. Super helpful with all my packing needs. Very friendly.

Lacey was the best

I had a blast with lacey n Jennifer this afternoon. Thanks guy's i really needed that. U guy's were polite,courteous and humorous.

Lacey is super helpful and very knowledgeable about what my needs were. Love this place.

Lacey was super awesome and very helpful!

Such great place! Very professional! Lacey was very polite and so helpful!

Ester did a great job she knows how to do her job and is very nice

Lacey is Very friendly and she keeps her location convenient. Displayed awesome customer service. Definitely will continue to use this locations business.

Lacey was very nice and helpful!

Great unit. Good prices. Awesome service. Lacey is amazing ! Always friendly and ready to help.

Do you wanna go on a super fun golf cart ride and get a pretty sweet storage unit? Go see Lacey at public storage on selmi! She helped me get into a storage unit and i had fun doing it!!!

I have found my experience here to be a good one. I needed to rent a unit to store items as I prepared for a move. Lacey was extremely helpful in answering my questions in a timely manner and was professional. I would recommend reaching out to Lacey with questions or concerns. She provides excellent customer service and cares about her clients.

I highly recommend this storage location. Easy access from freeway, great location. Clean units. Super friendly, helpful, and very knowledgeable office manager, Lacey. Great custom service.

Nice people in this place. Lacey is really nice person

Lacey was very helpfull and knolagable she did a great job showing me units and answering questions. Giving me prices of each and convencing me why i should use public storage.

Lacey was awesome!!

Lacey was awesome! I have never had to use storage before and she really took the time to explain the process to me and put my mind at ease. Thank you for making moving a little bit less hectic. I would recommend this facility to anyone! Very veratile units and convenient locations.

Lacey took us on an awesome golf cart ride! So sweet and informative!

Lacey gave us a fun cart ride to our storage room!

• Great customer service • Lots of security cameras • Very clean facility

Beautiful facility. Auctioneer is astonishingly kind and generous. Good positive environment.

Lacy went above and beyond to see to our needs. Thank you for everything we do and will highly recommend. Semi Dr. Public storage to anyone needing storage solutions.

Lacey was very helpful and took very good care of us! Couldn't ask for a better Experience!

Great place . Lacey V. Was the best!

Awesome!! LACEY saved the day!! Thank you for great customer service

Was looking for a storage unit at the last minute. Was able to get in and get out very quickly. Georgia was very helpful and made sure I was able to get what I was looking for. Would recommend.

First time renting a unit such an amazing experience, Lacey was extremely helpful and knowledgeable

Awesome location and great service! Lacey was amazing, and was very helpful! Exceeded my expectations. Glad to have found a storage facility that I trust and has great employees working for them.

Lacey is super friendly and helpful!

This place is very clean and the employees are very helpful.

So far so good I suppose. I've only been there a month and nothing catastrophically horrible has happened. The woman who works the front desk is very impersonal, has little patients & frankly quite rude. I utilized a 50% promotion at move in & with hidden fees & what have yous, a 10x10 unit still cost $121 to move in. Yikes. The gate closes at 9pm, which is a reasonable time, unless you trip & fall on your way out with only minutes to spare before the gates lock & you are immobile on the ground because you have reinjured a semi recent surgery knee injury. In that case there are absolutely no after hour numbers to call & no one to get ahold of to let you out except for 911. Believe me, I know personally. Other than those things, no complaints.

Amazing service thank you

Outstanding service! Would highly recommend to everyone!

False advertisment. Says $1 first month. Got charged full price. Also required to buy insurance which is an extra $15. Manager was friendly though. Showed up at 9:20 to make a payment. Left to get food cause they don't open till 9:30. Came back by 9:35 and there was a sign that said will be back by 10:15. Worst storage place ever.

Great service happy people fun times!

Hillside hard for longer trucks.

Who'd have thought that one of my best customer service experiences would be at a Reno Public Storage facilities (when you really need it most, but expect it the least!)? While helping a friend move, I met the amazing Roger. He was like Radar from "Mash"! He was there to help before we even knew we needed it, but we sure did, due to the problem lock - that caused trouble both when we arrived and left - that my friend had bought. Lesson: buy a good lock, whatever Roger recommends! Roger is a very personable, efficient, hard working, and delightfully funny guy! Thanks, Roger, for making a tough job way more tolerable!! ;-))

Very helpful, always go out of their way to know your name and your unit upon arrival, plus Roger helped me unload a dryer from my truck when I was by myself. Ask for Roger, he has incredible customer service!

Friendly owner, very helpful with letting us know when a unit became available. Clean facility, couldn't ask for better service.

Thank you for keeping stuff safe

Sean & Roger were very helpful, knowledgable and very friendly. It was a good experience so far.

This storage facility has a great management. Roger was very helpful.

I have found them very nice, and helpful. I broke my key off in the lock for unit. Roger was so nice, he took his tools and got the broken piece out of lock. I was happy I didn't have to buy another lock. Above and beyond duty.

Check in and everything was great; very friendly staff. I had my stuff in the unit for several months, and when I went to retrieve it many items were wet and damaged, including a leather couch. It looked like they had been soaking in water for a long time. Many of my items were also very dusty, and I found mouse droppings and nesting debris in two pairs of my shoes. I called and they said they can't do anything and have no idea how the water could have gotten in there. They require you to purchase an insurance policy, but I'm almost certain they won't replace my items because there's no way to determine the source of the water damage. A storage unit company has a very basic job: keep your stuff clean, dry, and safe. This location failed in two of those areas. Everything else: access, staff help, etc. was very good. Update: someone from the regional offices contacted me after seeing my review and was very understanding and willing to try to make things right. She said that if I wasn't satisfied after submitting an insurance claim that I should let her know. I did receive some recovery from the insurance company, which I appreciate. I was considering increasing my rating to 3-4 stars because of the recovered amount and their attention to helping me get something back, but I just can't because of the huge hassle it was to file and submit all the paperwork and the fact that my property is still damaged when it should have been protected from harm. The recovery helps but isn't enough to make up for the damage and hassle.

Love this place it's clean safe an the staff is amazing

very friendly, Roger was more then helpful and very polite. Nice clean, well maintained facility. great prices!

Roger was friendly and professional he was very helpful in getting my storage.

Clean and no problems. I would recommend this facility.

Very clean units. Very friendly Staff. Very satisfied Customer!

I previously had a bad experience with another Public Storage in a different state so I was hesitant to go back.. but this location was so close to my apartment I decided to give it a try. I am very impressed with how clean the property is and how helpful the staff was. Cooper was very nice and made everything easy for me. He also answered all my dumb questions when I delt with him over the phone the next day. Definitely recommend!

We chose this property for location and price. The facility is clean. We felt safe due to the individual coded gate. The gate shuts behind you for added security. Cooper was particularly helpful. He told us about a special promotion, which we really appreciated and he was also very friendly. The special promotion that he told about saved us money and who doesn't want to save money! A lot of places will not tell you about a special promotion or take the time to be friendly. We will definitely use Public Storage again. Thanks Cooper for a great experience!

Very personable staff, and very accomodating! My girlfriend and I got into town Sunday right around closing time and Cooper was willing to hold the office open long enough to complete the rental process and give us a tour. Super helpful! Thank you!

great clean storage facility .

Clean well maintained facility by a friendly staff. Longer facility access hours would bump it up to five stars

Property looks good and convenient location thanks Roger !

Had two storage units with them all my stuff ended up dusty and dirty. Called the manager at the end of the month and they told me they could prorate for the first 6 days. I went in they said they could prorate me for the rest of the month cause I paid online. When I called them up and asked if they prorate it they didn't tell me that I had to pay at the facility now I'm out of a month of rent for 5 days use.

Roger was incredibly prompt and helpful in helping us prepare for the delivery of our household goods. He gave us all of the info we needed to ensure that the delivery went smoothly. Cooper was wonderful on move-in day and provided excellent service. The office and unit were clean, the property is secure, and the service was really great. Thanks for a terrific experience!

Nice and ezey access. Good service.

Public Storage is the best out there in the business. If you're looking for a professional, affordable, friendly, clean, well monitored place and more then look no further. I recently purchased a storage unit here and I have to give it five stars hands down, due to how professional and respectful I was treated along with how well the property was maintained. The storage unit was clean and Roger answered all questions I had. I wouldn't go anywhere else and highly recommend this business. Find out for yourself and see what I'm talking about.

Absolutely great and friendly service.

Always convenient and helpful.

Excellent service and a pleasure to work with! Embarrassingly, I was unable to make payment for a month, but the staff was forgiving and helped me through the situation. Would definitely do business again, thanks to you all!

Great customer service very clean and helpful

Very clean; Cooper was courteous! Hooah!

The staff has provided great service. This is a great facility for storage.

Roger was very helpful in setting me up with a unit. Security is excellent (we accidentally left the unit unlocked one day, and Roger called immediately to let us know. I recommend Public Storage.

Roger is wonderful! He has been very helpful and he stays on top of things. Great service!

The property is clean and accessible. Roger has been great to deal with. Highly recommend.

Roger has been exceptionally easy to work with and very helpful whenever I have needed assistance. The property is very well maintained and we'll lit. I would recommend this storage facility to anyone in need of storage. Keep up the great work Roger!

Roger is a very nice guy. Super helpful. Super nice people.

Buenos tratos buen servicio

I really enjoyed my experience with this Public Storage location. Easy and affordable plus hassle free when I was done using it.

Awesome facility. Great customer service.

As I walked through the door, I received a very warm greeting from Roger the manager. He made me feel very welcome and very much at ease after my long trip from California.He and his coworker Star were very hospitable and very professional as I was being processed into storage facility.Roger is a shining example of what true customer service is all about.Thank you again for making my experience such a good one.

This is by far the best Storage facility that I have ever rented from, and I have rented a few around this area and visited a large amount of facilities. Public Storage has earned their 5 ***** Rating and should expect nothing less for themselves. I truly commend the efforts of their staff to maintain a personal touch and imagery. This is they way to treat your customers and guest. Thank you all so much for your hard work.

Was referred over from the Mccarren site because this one had a $1 special for the first month. Both sites are clean and well lit. Angela was over at this site helping train a new person, and Dianne was the one who referred us from the other site. Walked in at 4:30 saw unit, drove to other site and walked in at 4:50. Had a unit lease and keys done in less than 10 minutes! I love the location of this site, its off the road in a community. Roger(property manager) called to see if we were satisfied and if our move in went well.

This storage facility is very secure and Roger the manager couldn't be a nicer guy! Highly recommend!! Very affordable, they gave me the best deal in town!!

I have used Public Storage twice, and if I need storage again, I will use them again. The gates are open from 6am to 9pm, which is pretty convenient for me. It was easy to sign up and easy to close out.

Awesome burner friendly public storage! Great service, store whatever you need!

Unsurpassed SUPERB Customer Service!! Have rented from different storage companies throughout my time and have never received such personal genuinely helpful service. The facility is clean, well managed and I don't worry about my stored items as the facility is well secured and monitored. You get what you pay for and I'd rather pay $10.00 more a month for peace of mind, service and convenience than use the guy up the hill again with no cameras, no security and no service. Roger makes it feel like you're his only customer; numero uno in our book!

This is a very clean property. They were more than helpful and friendly. Made moving much easier. Would definitely use them again.

Excellent service, staff very helpful and everything is safe and clean. Their service compared to some others is like night and day. I'd HIGHLY recommend Public Storage. A++++++++++++++++

Thank you so much to Jennifer for answering all my questions and being so helpful!

Jennifer was helpful and the property was clean.

The service has been great! I feel safe that my belongings are secure. I would recommend this facility to anyone needing storage.

We rented a storage shed from Public Storage for 4 years. Roger and Jennifer were great! They went the extra mile when we needed to move into a smaller unit, and helped us schedule the move out. They were very helpful and professional. The facility was always clean and well maintained.

Stored a car here for 6 months. Great experience, Roger was very helpful. Would recommend this Public Storage location to anyone in the Reno area.

This was the perfect place for my daughter to store her items while she lived with her sorority sisters. It was clean, easily accessible and the office staff was always kind and helpful. I would recommend this site to anyone needing a storage unit in Reno.

We selected this storage facility because it had a five star rating. Once we arrived at the location it was nice to see that it had earned the five stars for several reasons. It was located in a clean neighborhood with easy access from 395. The facility was clean and the employee who helped us was pleasant, courteous and very helpful. She wasn't even irritated that she had to show us two additional units, (besides the one that we had reserved on line), before we made our final decision. :-) Roger, the Manager I believe, is very professional and he followed up in one week to be sure that we were satisfied. He wanted to be sure that the gate code was working well for us and to see if we had additional questions or needed help. We were impressed! We can easily recommend this location to everyone.

My experience was excellent. very friendly and terrific staff and the rates were not nearly as high as I was expecting. would use again.

GREAT and very friendly helpful people!!!! Jennifer is GREAT!!!

The manager was very friendly. I will use them if ever needed again.

Very nice staff.facility is very very clean and security is amazing and tight.renting a unit was fast and easy.riding the golf cart was AWESOME highly recommend this business

They make it very easy. Very friendly!

Price is right for the size. Great service. Roger helped me get a bigger space when i grew my business.

I'm happy with location and the property is very clean. great service!

This property is clean and the people are professional. I received a great rate on a large unit! Thanks!

Great service. I feel very safe with my belongings.

Great people, clean storage, very helpful! Fantastic rental prices and service!

I have been with these guys for 3 years with three different units. Everyone I have worked with has been super professional. Their rates are amazing! They are also burner friendly. Highly recommended on all fronts.

Great customer service. Very helpful staff. I will recommend them to anyone needing storage services in Reno .

Roger, who is the manager there has been the best. He's helped me innuerable times and has ALWAYS been helpful and friendly. Even Stacey the district manager, who I met, was extremely nice and helpful. But Roger the day to day guy has been and is someone you want at your facility. Very helpful and friendly.

Roger at Public Storage on Selmi drive in Reno was extremely helpful. Explanations, information, and help with boxes etc all led to a wonderful and easy transfer of our household items to the storage unit. He was always available for questions and followup. I found the unit size I was looking all over town for. It was clean, easily accessible, and easy to get in and out of. If he saw me loading or unloading from the unit, Roger would come out and say hi or ask if there was anything he could do to help. Thank you, Roger and Public Storage.

Great customer service! Nice affordable storage!

Both the manager and staff were very friendly and helpful, along with that, all of my stored supplies were in good condition. Their services were much appreciated.

We spoke with Roger Lund who was professional, friendly and humorous. He made a nightmare project easy. Thank you Roger for all your suggestions. First impression was very good. The property had no litter, no weeds, no unsightly stuff out and about. The units we were shown were clean and ready for our stuff. The staff/Roger was great to work with. Thank you Public Storage! Sherry Burch

Roger is very knowledgeable and positive! Best no-nonsense service I've had in years. And Roger had his wits about him (inside joke with Roger?)!

Checked in today, and had a great experience! Roger is a delight!

Stacey is the best!!!!!

Roger is very helpful and professional. Property is clean and well maintained.

Every one here is very nice, would definitely recommend this site to all my friends and family.

I found my experience with Public Storage and Stacy (the Reno Manager), to be professional and courteous. Stacy is expedient and helpful, a real pleasure to work with.

I began using this storage facility a month ago and I love it. The area is very clean and the staff is great. I had a problem and Andrew was extremely helpful and nice when I needed help. I highly recommend using this storage facility.

Loved it

Andrew was a great help and provided excellent customer service!!

Clean property fair prices clean big units

Located this storage facility with a simple web search. We couldn't be happier. We moved of aunt from California into a medical facility in the area and needed a place to store her stuff. Andrew was very helpful in renting the location to me, he even provided me a hand truck and broom to use during our move in. The facility is easy to access, the staff is helpful, the facilities area secure, and more than adequate

Clean and safe environment. Very friendly staff and very reasonable pricing!

Roger & Andrew both were amazing when I went to them & informed Roger that I didnt know if one of my keys were taken or copied by a boyfriend who had already stolen my things. Roger told me to bring in my key & lock & would give me another so that I felt my things were safe, he also took extra time changing the gate code & taking dudes name off the 'get in' list. When the ex showed up he also took the time to call me & inform me of that also. Thank you both for not making that another hassle in my turned upside down life rite now.

Working for Special Olympics Nevada for the last 5 years, Public Storage has always been friendly. We have been satisfied with their service. I recommend Public Storage in Reno, NV.

Great service & very well protected. Friendly employees & decent priced

very friendly staff. Stacy and her management staff makes my business equipment storage very easy. they are always present and ready to help! I own a Catering Business and a Side walk Street Business, and storing extra stuff makes it easy and affordable. Thank you very much for your friendship and understanding. Carlos Martinez owner: CJ'S Catering & CJ'S Hot Dogs & More

stacy is great . made me feel like i was back home in alabama. thanks charles merchant

Very clean and wide driveways for easy access. Staff was VERY helpful and friendly. The whole process was very easy. I'm very happy I chose this location.

I reacently visited the selmi public storage and had a lot of questions. There I met the manager named Felicia she was supper helpful and answered all my questions I couldn't recommend them enuff to everyone. Thank you

Super helpful and very easy going. Cant recommend them enough...