Public Storage Self-Storage Units at 8895 S Maryland Pkwy, Las Vegas, NV

I moved in Dec. by January I got my first increase in rent. 3 months later they sent a second increase. I started at 160 went to 180. If I would have stayed it was going to 222. I was upstairs all the way to the back. Did Auto pay so was never late! This company is greedy! The on-site employees are Awesome! Security great! Corporate greed Horrible! I moved to a place where I have a year set price, got a free moving truck and first 2 months free! Morning Star Storage Horizon Ridge in Henderson! Highly recommended and ask for Joy! Public Storage is a Greedy, Horrible company! Not recommended! Zero stars!!!

Public storage is actually not a bad place to go to

They really try to work with you and there prices are competitive, Joseph was a really great help very positive experience.

Nice clean storage friendly customer service , management very organized . Thank you Amanda

Staff is great they check to see if your unit is locked everyday

Kaitlyn helped me transfer my space from a 10 x 10 to a 10 x 20 thank you!

Today Kaitlyn helped me complete my reservation and move into a 5 x 5 and set up my autopsy. Thank you Kaitlyn

Kaitlyn helped me in on the $1 for the first month promo. I wanted to see the space before renting and she happily assisted me through the entire process. I also signed up for autopay and my next months rent is pro rated! Thanks Kaitlyn

Very clean and well set up facility. We were able to set up our rental online and then drop off our stuff after hours very easily.

Top notch service, Kaitlyn helped me with my reservation

Mark was very informative and very helpful. It was a great experience!

Great storage unit, the place is kept clean and air conditioned. However, the staff is almost non existent. They say they open at 9:30 but no one ever answers the phone or is in the office to assist. I’ve tried several days in a row to go there and see someone during business hours but the doors are always locked and no one is present.

Thank you Mark your the best

Brittany was such a huge help

Very helpful and prompt service, nice employees and facility

Thank you to the staff for assisting me during a rough and stressful time. The facilities are very clean, well-lit, and secure.

Very clean environment the staff is very friendly .Lisa and Karen gave me all the information I needed . I Highly recommended..I just met a new staff member..Joe was very knowledgeable and helpful., he should get a raise because he knows his business..thanks so much Joe.

Wouldn't give me a quote because I didn't want to give them my phone number.

Love the climate control and drive thru garage! Have been at this location since the building was brand new before Public Storage took over, was not happy about the rent increase but also was not ready to move again.

Joe was amazing highly recommended

Been great. Didn't have very big storage options. And expensive

Teri that runs the place is so polite and very helpful. She’s always willing to help. Thank you Teri for the excellent customer service. You made going there very pleasant.

Ms Terri is a rockstar. She is so nice and helpful. I definitely recommend this facility. It is very nice and very clean.

Teri helped me downsize unit to save some $. Transfer was painless. Quick and easy.

Joe was so helpful today and made this quite easy. Good work

To expensive still

I love this place! The Manager is friendly, helpful and they offer a service to check your storage to make sure you lock it properly! The code to drive in and unpack in the huge space is the best!

Great Clean Place Customer Service At It's Finest ❤️

Joe’s cool!!!

Joe helped me out today & he was very kind & quick. He explained everything thoroughly & efficiently. Thanks again!

Rented a space at public storage on Maryland Pkwy, the employees Joe and Teri were very helpful 👍! Very attentive and answered all my questions! Thank you Joe and Teri! Will rent again for sure!

Joe was cool

Great customer service - easy to rent a storage unit. Very pleased!

Customer service Zoe was very efficient 3 efficient informative and helpful give oh fool I give them 5 stars for their excellent service your excellent service

Came in for some boxes last week and to look around as i may be potentially moving... the person working there Teri was very polite and informative. The location was also neatly kept. would recommend 👍

This storage is always clean with great friendly workers. Teri is Awesome!

Explained everything in detail. Answered all my questions and showed me the ropes. Thanks you so much Brittney…

This company will rip you off. Their auto pay system didn't work. They notified us that it didn't work so we paid it. Got another notification that they didn't get the money so we paid again. Now they are taking the payment twice and my family is going to struggle to eat. It is impossible to get a supervisor on the phone, and they are unwilling ro rectify the issue. Store your belongings elsewhere.

Teri is very nice & helpful. Clean facility.

The front office lady Teri was beyond helpful to me and my family. We had to move in a short time and everything happened fast. She was knowledgeable, fast working, and her attitude was so positive. We appreciate her so much!!!

Teri is so helpful and wonderful to deal with...Great service and very pleased cutomer...She's a keeper

Excellent customer service, employees are fantastic and caring about customers. I dealt with Teri and she was quick to answer my questions and was very knowledgeable about everything

This place is amazing! So clean! Easy access! Indoor loading area! So secure! Teri is so patient, helpful and sweet! I could not have asked for a better experience!

Great PS location. Teri was a great help when moving units. Building is always clean. One of my favorite storages I’ve ever used.

Teri is an employee a company or business would love to have on there team. She is so kind and always available to answer any questions or concerns one might have. I have been renting for a while now and every time I have been in the office Teri always has a smile on her face and a very positive attitude. Makes the stress of moving etc. not seem so bad after all. Public Storage is lucky to have her. Alyssa Frank

Teri is awesome. She helped me out a great deal. The facilities are clean, neat, and has AC. Could want for more.

Store keeper Terry is incredible, friendly and will go the extra mile to help you. If she wasn’t around we probably be in a different storage location

Yeah I got one lol

Ac units clean indoor 2 ways in nice staff great hours

How was your vegetables at last night's dinner? We noticed you opened a can of peas at the dinner table.

Horrible experience there

Long hours. Rates went up since they changed ownership, but I got grandfathered in with cheaper rates. Clean. Never see anyone else.

Devina is Amazing.

I want to amend my last review of one star. Nick contacted me and we’ve worked out our issue satisfactorily. Thank you Nick for helping!

Poor customer service and excuses are what you'll get when you try to talk to them about extreme rent increases. We rented a 10 x 20 space in September 2020 with Beyond Storage. Beyond Storage sold almost immediately to Public Storage and in May 2021 we were notified by email that our rent was increasing by 31%. We didn't even have one year at the rate we were promised! I called on May 3rd and spoke to Davina at the facility on S. Maryland Parkway. Davina told me the District Manager would email me within 7-10 business days. I wasn't given his phone number so I couldn't call. I called again on May 19th and was told by Terry at the facility the name of the District Manager, Nicholas Kozlowski and his phone number. I called and left a detailed voice mail asking Nicholas to call me back and his name was clearly stated on the voicemail message when I called. Called again on the 21st and again no call back. Terry was very pleasant and very willing to try and help me. She was also frustrated that Nicholas didn't respond to her or to me. I spoke with Davina on the 21st and she said "You've only been customers since September so the increase is overall." Implying that because I've only been a customer for 8 months I have no reason to be upset about not being called back or a 31% increase. She also mentioned that gas is increasing in cost, mortgage rates are going up and so are public storage rates. Who cares? I wanted to talk to the District Manager, Nick, not get an ongoing list of things that are increasing! Got off the phone with Davina and called Rachel at the Corporate office. Rachel told me that the contract is month to month and they can increase at will anytime between 6 months and a year. She told me my 31% increase was well below what I SHOULD BE PAYING and that they can't help with the increase. She also told me that Nick should have responded within 48 hours to his staff and his customers. She also gave me another phone number for NIck and his boss, Miranda. Why bother calling as this company really doesn't care about their customers. Since Nick is in charge of all Public Storage locations in Las Vegas and he has millions of customers (Davina's words) and is really busy don't expect a call back!

Terry there is absolutely AMAZING!!!!!! She really looked after my roommate and I while we were moving everything and was very accommodating! Seriously couldn’t have moved as swiftly without her!

My wife and I have been tenants at this storage facility since it opened up under a different company (Beyond Self Storage) in July 2020. Since Public Storage took over I have been to my unit 5 times and EACH time Terri is up and providing excellent customer service and managing the facility. She not only comes out of the office to assist customers-she actually does! I've seen her remind people to wear masks, provided assistance with the (now infamous) door, directing traffic, giving carts, and responding to requests for improvement - immediately! Prior to Terri's arrival (and at another storage facility in town) employees in the office pretended the full glass partitions were not see-through and ignored everything going on in the bay. Terri is "a doer" and from watching and talking to her I can see she treats the facility - and All Your Stuff - as her own! Can't think of a better place to keep my stuff.

I will admit, I was worried when they changed from Beyond Storage to Public Storage because Beyond Storage was amazing. However, Teri is awesome! Everytime I come in she is just the best and takes care of everything. I will say, I miss the later hours and garage access. They started limiting the hours on access to the garage and I haven't been able to use it since the take over. Understandably, it is because some people don't know how to act. And because of them, we can't have nice things. Despite that... I will ALWAYS recommend this place thanks to Teri!

It was better before Public Storage bought from the company that built it.

So I came into this location today to inquire about a storage unit for my friend. I was politely greeted by a young gal by the name of Sasha. I inquired about a few units and wanted to see the sizes of them she graciously said sure and showed me a few units. She explained that everything can be done on line and it’s super easy. She also explained to me the hours of operation for the times you can be at your unit. Sasha was polite and friendly and didn’t hesitate to ask if I had any questions. What excellent customer service I got today!!! Hope to be renting from Public Storage real soon. Thanks!

Very clean storage facility. Helpful and professional staff. Carts readily available. 2 elevator access. Pull in area Inside of facility near elevators where you can unload.

Sasha is the most amazing associate! She helped me find exactly what I was looking for and more. She definitely deserves a raise for going above and beyond to ensure that all of my needs were taken care of. Thanks Sasha you literally made my week today!

I love this storage facility. The staff is wonderful and always willing to help with any questions that I had. By far the best facility in town. You won’t be disappointed!!

The staff is very friendly and for being a new storage unit the prices are reasonable and promos are great.

Beyond Self Storage is beyond amazing. This place is extremely clean and very well lit. Staff is very friendly and helpful. Karen was able to help my wife and I select the perfect size storage unit. Thank you again Karen for running such a great establishment.

Karen for real hooked it up!

Awesome facility, great customer service, Lisa helped us in getting a unit. And accommodated us with every aspect of service!!! Great clean units and awesome staff!!! Thank You Beyond Self Storage

Amazing storage facility that is very clean and well maintained. Lisa was great with first class customer service. She got me into the exact storage space I was looking for. The cost was less than half of 2 of their closest competitors. Beyond Self Storage takes the storage business to another level. Wouldn’t go anywhere else from now on.

Lisa was outstanding, she was wonderful she was very knowledgeable about the storage, she made me feel so comfortable and welcoming!! She had the best customer service I have ever seen!!

Lisa and Karen are AWESOME!!! Very professional and accommodating!!!

Karen was over the top in explaining the process. I highly recommend her

Of all the storage places that I've used in the past, Beyond Self Storage is THE BEST by far!!! Not only is the facility clean and convenient, the staff are WONDERFUL. Straight through the door, I was warmly greeted by Lisa who was friendly, thorough and extremely helpful. She took me through the property with a personal tour and made sure that I was matched with the right sized unit to best suit my needs. I would 100% recommend Beyond Self Storage above app other facilities in the valley!

Great customer service, received call that I didn't lock unit - They do units checks daily.

I didn't get a unit there YET but the customer service was phenomenal !

Lisa was awesome very friendly and knowledgeable at her job

I wanted to give this review for Dana Mitchell who I considered to be a very professional person I was very happy with the service I received from Beyond Self Storage she helped me in every possible way great customer service I will recommend this particular location to anyone

The best ! Dont look elsewhere! Ask for Lisa or Karen ! She goes beyond to help you with anything you need!

This is THE BEST storage facility I have ever used! The manager, Karen, is super friendly and made our transition to our new unit completely painless! She gave us a great unit at a super reasonable price. The facility is clean and the temps are perfect. She even helped me with leaving my old storage unit. Fantastic!

Lisa and Karen helped me and my grandma in renting a storage unit. The customer service was 10/10.

Lisa has been a tremendous help ! She went above and beyond showing me just the right unit I needed ! This place is great and clean !

This is the most amazing storage facility I have ever been to. You will not sweat or be stressed The staff is extremely friendly and knowledgeable, especially Lisa!!!! If you are looking for a storage unit, hurry and get signed up now!!!

Lisa and Karen were so helpful and great to talk with!

Lisa was very helpful she took really good care of me will recommend to all my friends!! Really nice facility!!

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I had the pleasure of speaking with Miss Lisa Gordon today and she was so helpful and pleasant. In talking with her, she gave me so much information on the different sizes of storage with your company's storage policies and procedures. In the near future I will be utilizing your facility soon.

When I called to inquire about this location, I spoke with Lisa. She was extremely helpful and demonstrated excellent customer service. Lisa know how deliver A+ customer service!!

Personal is very friendly and helpful. I had the pleasure of speaking with Lisa, and she went above and beyond with her great customer service, she explained the process. I would highly recommend business and friends to come over.

I had the best experience with Lisa she has great customer service and was very helpful with the information provided I would highly recommended her.

Lisa was awesome and extremely helpful She has great customer service. She was really nice when I called the facility! I look forward to you guys opening soon!!

This facility is very nice and clean. If you are need of self storage, give this place a call!