Public Storage Self-Storage Units at 6596 Boulder Hwy, Las Vegas, NV
6596 Boulder Hwy Las Vegas, NV 89122
Mon-Fri 6:00 AM - 6:00 PM
Sat-Sun 6:00 AM - 5:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
Mon-Fri 6:00 AM - 6:00 PM
Sat-Sun 6:00 AM - 5:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
5'x5'Online only price$ 46/moSmall 5'x5'
$ 46/mo $61Best Price Label
5'x5'Online only price$ 54/moSmall 5'x5'
$ 54/mo $71Best Price Label
- Climate Controlled
5'x10'Online only price$ 67/moSmall 5'x10'
$ 67/mo $90Best Price Label
- Climate Controlled
5'x10'Online only price$ 67/moSmall 5'x10'
$ 67/mo $90Best Price Label
10'x15'Online only price$ 110/moLarge 10'x15'
$ 110/mo $147Best Price Label
10'x10'Online only price$ 112/moMedium 10'x10'
$ 112/mo $149Best Price Label
10'x10'Online only price$ 117/moMedium 10'x10'
$ 117/mo $155Best Price Label
- Climate Controlled
10'x15'Online only price$ 133/moLarge 10'x15'
$ 133/mo $178Best Price Label
- Climate Controlled
10'x15'Online only price$ 151/moLarge 10'x15'
$ 151/mo $201Best Price Label2 unit left!
- Climate Controlled
- Inside unit
- 1st Floor
10'x30'Online only price$ 293/moLarge 10'x30'
$ 293/mo $390Best Price Label
- Outside unit
- Drive-up access
10'x30'Online only price$ 391/moLarge 10'x30'
$ 391/mo $521Best Price Label
- Outside unit
- 24 Hour access
Oops! Looks like there is limited availability for spaces that meet your search criteria.
Phone icon Please call us at 800-792-1602 and we'll help you find perfect storage space.
Nearby Self-Storage Locations
Self Storage Near
4685 E Tropicana Ave
Las Vegas NV 89121
Self Storage Near
4056 E Sunset Rd
Henderson NV 89014
Self Storage Near
2225 Green Valley Parkway
Henderson NV 89014
Self Storage Near
4300 Boulder Hwy
Las Vegas NV 89121
Self-Storage Near Las Vegas
Resources from the Help Center
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See what fits in different storage unit sizes
Southeast Las Vegas Storage Units Near Henderson, Whitney Ranch
This southeast Las Vegas Public Storage is located on the west side of Boulder Highway, perfect for customers looking for self storage options near the Whitney Ranch community in Henderson.
Directly on Boulder Highway and a short drive from Interstate 515, a 5x5 storage unit is a great place for commuters heading from Henderson into Las Vegas on a daily basis to pick up, or drop off, anything from work-related materials to a duffle bag full of workout gear.
For locals frequently heading out to play a round at Chimera Golf Club or hiking through the gorgeous surroundings of Clark County Wetlands, a 5x10 storage unit can easily accommodate a few sets of golf clubs, hiking gear, biking gear and other recreational goodies.
Less than two miles from Sam Boyd Stadium, for folks coming out to catch UNLV football, Bishop Gorman football, a concert or some Supercross, take advantage of a 10x15 storage unit at this nearby facility to store pre-event celebration essentials, including folding chairs, tables, coolers and canopies.
This multi-level facility features a huge selection of indoor storage units and climate controlled storage units, along with ground-level, drive-up outdoor storage units. The property manager lives on site and the storage area features key-code entry, providing customers with additional peace of mind.
Roughly six miles east of McCarran International Airport, this is a great storage spot for residents or businesses on the south side of Las Vegas or the north side of Henderson.
Public Storage takes great pride in offering cheap storage units and exceptional customer service to Vegas customers year round.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 674)
Chanti help me she provided great customer service
Alex was very helpful! Great service!
Incredible! Super limited access..so if you need to get to your stuff anytime at night, forget it. Closes even earlier on weekends. The bathrooms are rarely open..no trash bins available for customers. Also, awesome if you have to keep your stuff in storage for 7+ years, expect to pay waaay more than everyone else. Its been WONDERFUL!! The office people definitely make paying A LOT WORTH all the thousands upon thousands I've paid, even though I rarely have contact w them..SUPER DUPER AWESOME YAAY!
Chanti help me today and was very informative and was nice in the process, thx
We just got a storage here and Shanti was amazing helped us with everything we needed. She was polite and very nice made the whole process very easy. I highly recommend this place. Thank you Shanti
Chanti helped me and my wife out so much today. She was seriously so helpful. We went to life storage and it was so poorly managed we had to find a better spot in a quick 15 min. Chanti saved our move and her customer service is unmatched.
Chanti and Alex help me today transferred my unit very easy transfer and great service thank you
Chanti help me today was having hard setting my ps app she took tim to set it up ..I thank you soo much for willingness to help me . .
Chanti help me and she has the best customer service that I have ever seen, I am so grateful for all she does to make sure that I understand everything she is saying about our spaces with public storage.
Representative explained everything in detail was very clear
Nice place but expensive
Chanti is professional, kind and I greatly appreciate her help. Thank you Chanti
Chanti help me today and she is friendly and professional take care of my rental the service is excellent and beyond my expectations
Your property manger name chanti gives excellent customer service also she help you find the best storage space for your needs she is the best
The elevator is a time saver
Chant help me today by saving me 49.00 dollars on my bill, she was wonderful and l am so grateful, she always so kind, respectful, and helpful
Albert was great!
Chanti helped me today and was very helpful and informative. She showed me the app and how to navigate through it. So awesome!! Thank you
Chanti help me today she always provide such good service
Chanti help me today she was the bees knees.. and very helpful
Chanti help me today she is always so nice and helpful
Thieves, most the people that come into this place nowadays are saying the same thing. If you don't want somebody to be raisin your payments about $12 every 3 months this is not the place to be. And they harass you all the time from the corporate office, the call it a courtesy txt but three times in 5 mins, they would probably kept doing if I hadn't blocked. It's very childish and oppressive over there. That's pretty much the whole city of Las Vegas though
Chanti helped me and was so friendly and courteous. Found us the best unit. Thanks so much
Chanti helped me with exceptional service.
This place is in a good area. The employees are very professional.. I feel my stuff will be very secure if stored here. There are cameras everywhere. And that makes me want to choose this place for my valuables. I feel they're safer here than in my own home.
Chanti help me Can't you hear me very well but trying to get my
Chanti help me I am repeat customer because of her service
Chanti help me today. Her customer service is phenomenal!!! She answered all my questions. Thank you Chanti!! I appreciate your help.
Excellent job Chanti! She did SUCH A GREAT JOB helping me get a unit. I appreciate her help so much. Actually a live person who is smart and kind. GREAT JOB CHANTI! (I wish I could leave a review for you on the Public Storage website, but it won't let me). GREAT JOB! THANK YOU!
Chanti help me today she was excellent
She gave us reduce rate for unit and nice the storage unit lady was kristina
Great service Julia was very helpful and went out of her way to help me today definitely recommend
Chanti help me today she was great and provided great customer service
Chanti helped and she had great customer service she resolved most of my issue and had a smile while doing it, she walked me through the steps on everything. She needs a raise.
Chanti help me today. Very helpful with serious problems. Very friendly.
Chanti help me today's she was awesome and very helpful
Chanti helped me she was coo she deserve all the credit
Chanti and anothy help me today excellent customer service
It wasn't a body😆
Very nice staff! Thank you Chanti!
Chanti help me . She was great!!!!
Chanti help me like she doe all the times that I’ve come here. She is welcoming, knowledgeable and accommodating. I give her my highest praise. Thank you. EVAN Matthew MAZA
Shante helped me get a unit
Super clean. No dust at all after a year of storage. Have never stored my items in a facility where at least a little bit of dust does not accumulate after a few month on everything I'm storing. Friendly staff. Good security. 10 stars.
Chanti help me with my unit. She provided an excellent service she is truly such a pleasant person to talk to and with outstanding workmanship.
Chanti help me today,she's very friendly and professional.
Chanti helped me today she was awesome answered all our questions. Made the process super easy.
Chanti helped me during a trying time personally and her amazing level of care for her clients makes such a positive impact. Chanti proves that consistent rapport and consideration for the people she works with is actually powerful enough to encourage me to continue to do business with this Public Storage. Thank you so much Chanti!
Absolutely a perfect experience. So professional and caring. Truly. If u need a nice place, seriously go there.
Chanti helped me get into my unit
Chanti help me she was great good service
Chanti had Great customer service helped me out with moving out. Thank you
Let me tell you why this place loses 10 times out of 10 first of all they lie about the price they had all these hidden fees on it just to start you off and then to top it off they force you spend $20 on a lock I have my own lock I don't need to buy yours and I don't need to wait a week or two for no a refund on something I didn't want in the first place it's not about the money it's about the principal I can understand the $30 administration fee on top of whatever the locker cost but y'all can miss me with all those extra charges and lock fees
My partner and I recently rented a unit from this location and was blessed to be helped by Karen. She is very professional and friendly. She made the whole process fast and painless. I would definitely recommend this property to anyone who's looking for a safe, clean storage for their personal property.
Chanti help me. A very nice lady. Great personally. Very very helpful. She'd make a great manager.
My father rented a storage place here and it was broken into twice by the employees working there, the police told my father it was an inside job. You stole his 1969 yamaha guitar and other important belongings we can never replace. You take advantage of seniors and steal their belongings and tell them it was 'broken into'.
Shanty was verry respectful and helpfull .
Chanti and gen were very friendly and helpful
Chanti was a great help with my rental which was a spur of the moment need. Facility was clean and seemed secure with the gate entry and pass code to enter building.
chanti help me today she was great and friendly. Will come here to make my payment. Thank you
Chanti help me today she was great good customer service thank you
Chanti and dawn extremely helpful with payment and setting up online account
Chanti help me today she was very helpful and amazing
awesome service really nice staff easy and quick in and out.
Chanti help us she was very helpful and detail. Great customer service
Chanti help me out today, she helped my mom and I with problems we were having with the online sign in, plus she was a very nice and helpful person.
Chanti help me me today was an excellent service and pleasant. Thank you
Chanti help me today she was great very nice and pleasant. Recommend this location
Karen made my day, not only with her kind professional customer service, but most importantly just being her kind self. This is very important to me. And I'm so grateful the LORD directed me to come here, not only for the great storage I have through public storage...but I also know there's great sincere people working here like Karen that I can trust and just be grateful for the service and the woman like Karen who works here and provided me with great service. Cynthia Terranova
Chanti help me today and she's amazing friendly and awesome customer service.
Money hungry! I paid every month on time even after the rent space kept getting more expensive every month. So I decided to move out of there. I get an email saying I owe another month's rent. If I paid another Month's rent. I could have stayed there another month. There totally wrong. Crooks!!
Chanti was a grate help today!
Chanti , was very helpful.. she went above and beyond on helping me , she made everything very easy to do and understand
Chanti, was very helpful and courteous in helping me take care of the paperwork to get a lock taken off of another Public Storage unit we have in another state.
Excellent service thanks
Chanti help me today great customer service she made my transfer to the new space very easy and informative..
Chanti was very friendly , great customer service , positive demeanor, I have nothing bad to say , I had a great experience today . Thank you Chanti
The staff is great, but due to their location they have EXTREMELY limited access hours (so if you work till 5pm, unless it is across the street, you'll never get into your storage Mon-Fri as you need to be OUT the gates before 6pm). Also, they keep the carts in the office, so just started bringing our own folding cart to transport stuff in/out.
Ms Karen was so nice and kind she went over everything with me made sure I understood the rules and letting me know that my stuff will be safe I really appreciate her so much thanks again Ms karen.
Chanti help me today it was a definite more than 5 star. Was very professional and friendly and informative help get a space I was happy with it
Chanti help me today. She was understanding, she assured me everything will be all good. Thank you so much for all you do
Chantillís help me today!!! It a good person and your service is excellent!! 🙂
Chantimar is amazing! She was very detailed and she knows her stuff, If you are looking to store your stuff come see her!
Leanna was great She was very helpful in answering all of our questions and we are thankful for the unit that we have received
Nice place and very clean
Chanti was awesome
There are no carts, bring a dolly.
Chanti help me so much by finding me a break on my account. Plus she was So informative on how I could lower my rate even more by changing to a smaller space. She really understands and is encouraging plus she also knows her job and does it very well.
Chanti help me today Great service very nice and pleasant.
Chanti helped me out today such great customer service. Very kind
Chanti helped me. Great customer service! Thank you!
Chanti was very helpful in helping me secure a storage unit today. Very professional!!!!!
Chanti help me today. She was extremely helpful. She explained everything very clearly. I appreciate the security this facility has.
Chant I help me today And she just all around and amazing person, very compassionate to everyone.Thank Chant for all that you do in helping me get started.
Chanti was absolutely amazing and helpful. Highly recommend this location because I know my property are in good hands. Thank you Chanti!
Chanti help me today she answers all my questions that I needed
Shanty help me today very good very well five star
Clean, modern facility like most storage facilities, but what makes this place stand out is the staff... they've all been great. I must mention that Debbie and Shantee have been fantastic!! They've been extremely nice, super helpful and understanding; especially these last few months when I needed it the most. Thank you both! 🤗🤗
Chanti help me today she was great and helpful. Very pleasant when I call and have questions.
Jen were fantastic!!! Very professional and courteous. I would definetly recommend this Public Storage to my family and friends.
WHAT R THE HOURS FOR BOULDER AND RUSSELL TO GET INTO MY UNITS?
Chanti and Jen where very helpful anf very friendly...
Chanti helped me when I was looking for a Storage unit.She was most Helpful and I would reccommend all my friends if they needed a storage unit.
Too many issues & price changes.
The rates are decent compared to most. The property was clean. Secured doors with codes to enter. The ladies I've met are very nice.... Not sure if there's video servailance within the building, but I hope so.
Chanti helped me when I came in to purchase moving supplies, she gave me great service, I will return and refer my friends. Thank you
Chanti helped me today. An she's always helpful an nice an a good worker for the property!
Chanti help me today she was great in helping. Thank you
Chanti helped me a lot. We moved everything and let me use the dollies 👍
Chanti is the one that help me .she was very nice and very helpful excellent customer service .
Chanti was awesome. Very helpful and friendly! I would definitely recommend this place to my friends! Thank Chanti!
Chanti helped me with all of my questions , she was very professional great costumer service . Thank you...keep up the great work
Chanti is the greatest so kind and very helpful really appreciate her.
Karen and chanti help me. They're very thorough.
Very clean, and I feel safe !
Chanti help us with my wife today very well. Judiciously answer all my questions and clarification .
Chanti is been such a pleasure to have a great customer service when I come here. I am a repeat customer and will always come back because of your excellent customer service . Outstanding , attentive , and secure location..
I have rented 4 units at this location over the years and I have never had a single problem. The store manager, Chanti, has always been very pleasant and professional. During my last move out, she went above and beyond making sure things went smoothly for me. Thank you, Chanti! You are appreciated. 5 Stars!
Chanti help me today she was very helpful like her sevice will always come here to make my payment. Thank you
Chanti has been such a great help for me I been a long time customer. Her service is great. Thank you.
It is very clean and well kept.
Chanting is very helpful and was so kind to us.
chanti is very nice and helpful
Chanti help she was very helpful and nice providing great customers service to me thank you
Chanti was super awesome! Very polite and happy. Thank you!
Chantimar did a wonderful job getting me setup with a storage unit. She was very pleasant helping me through the process of signing the paperwork, showing me the unit and how to access the property. Thank you!
chanti helped me .. & i appreciateed every bit of it .. Thanks chanti
Chanti help me with my rental she’s amazing and patient, she’s very sweet! I love how clean and safe this place is! Thank u for caring about our property
Chanti and Laura help me today both were very helpful and I was given excellent customer service.Both customer reps were very attentive and knowledgeable and ready to provide service at the drop of a dime I would definitely use this company in the future
Chanti was very friendly and helpful when I got my storage unit.
Chanti help me today she was such a nice person to deal with . to come to a place with such great customer service is a plus to continue my business with public storage now and in the future...thank you
Chanti was very friendly and helpful , I hope to always deal with someone as nice as her.
Great facility, clean and safe. Friendly staff, Chanti was a huge help! Thank you for being awesome!
Very expensive, really hot if your upstairs, staff wasn't very nice or helpful if anyone was even in the office, units themselves were clean and spacious
Chanti help me today she is so helpful, and such a great person to deal with she go out of her way to make sure her customer is happy . I'm here for this great service . Thanks chanti
Chantimar helped me. She was extremely nice and professional. Clean place to rent. Thank you
Chanti helped me today in more ways than one. She was very professional. I personally thank that every employee should base their work ethic off of the way Chanti operates. Thank you for you impressive customer service.
The staff was friendly and very helpful and the facilities are clean, secure, well-lit, and well maintained.
Liana help me today , with my billing issues, also explained the transfer process, from a smaller unit to a larger one. I greatly appreciate her help advice support.
Evelyn (& Chanti) helped me out today! Great friendly service! Fast and easy.
Clear instructions for the secure entrance.
Ashlie and chanti helped me today, They helped us with personal storage needs I'm a current customer and I love it here they are very helpful and accommodating will continue to use public storage in the future and will recommend to friends and family.
Chanting help me today great service very helpfull.
Chanti gave great customer service today.
Chant help me today she has always been great I'm a current customer and very happy with her services. I recommend this location..
Good base price with extra unforeseen charges they don't tell you about until you're halfway through the signup process. Also got a call that said my unit was broken into a week later but when I got there I found out they got the unit number wrong and it wasn't my unit. I wasted my trip.
I came in today chanti helped me download PS app she was very nice she took her time to help me very good customer service. Thank you soon much
Chanti help me excellent service I really appreciate her help
The woman that works there is amazing! I unfortunately didn't get her name! Bit she was super awesome and provided fast, accurate and informative customer service. This storage facility is always clean and I can't think of one negative thing about it!..
The storage units are too expensive.
I came in and chantimar was so much help.
Muy bueno y buen precio
Chanti help me today . She is alway's nice and pleasant , and friendly . She's the best .
Liana was extremely kind and helpful!! Best customer service 🙏 I definitely recommend this picnic storage Thank you again Liana!!!!!
Chanti helped me today and was very thorough from start to finish. I am handicapped and often need things repeated and she was very patient with me. She is a rock star ⭐ at customer service skills!
I just got my unit at this awesome place, and I just meet miss chantimar,she help me get my unit I will recommend this place for anyone that need a storage this place is clean and secure, thanks Miss Chantimar
Chanti help me today. Great customer service . Very knowledgeable. Awesome Person.
Chanti helped me so much with my storage and transfer amazing service!! Thanks so much!!
Chanti was great, wonderful service.
chanti helped me patiently and gave me the greatest deals!
Chanti help me today she was great and wonderful enjoy her service
Liana was the epitome of professionalism and also very helpful
Customer service is excellent. The units are "Cool" and ckean! Thank you....
Chanti and her team were fantastic! They were professional and personal, helped alot! Definitely recommend!
Chanti help me today great service and very pleasant she deserves a raise..i appreciate her service. She is such a nice person to deal with. Very informative and professional service..
Not so terrible pricing. E-rent process is a breeze. Friendly staff, but hours are currently 6-6, including access to unit. Goes to 5-star when you change this.
Chanti help me today she was a great help very professional and customers service was one I appreciate so much..i ..recommend this location
Very friendly and helpful even after hours
Chanti help you today she is awesome service person
Chianti was very helpful gave me good instructions and very explanitory
Chanti help me today she was wonderful helped me for the first time for my storage unit answered all my question .
Chanti was wonderful to work with! Showed me each unit, took the time to explain all the details of renting.
Chantimer help me today in she was very helpful in great customer service skills
You I know. I never put in reviews,but I am amazed on how much help I got from this storage. Always ask for chantimar! She’s amazing and helped me get all my moving boxes and hooked me up with a easy access storage unit. You know it’s hard to find people that are as nice as her.
Chantimar was awsome she walked me through every available unit and had alot patience with me found the best deal that fit my financial budget I highly recommend other people to store at this location
Chantimar was very nice and respectful I would recommend this place to anybody.
Juanita was so nice and professional. She was in the store for the first time by herself and she did everything she could to make sure our experience was pleasant. She was so helpful and went above and beyond to solve the issue we had. The DM, Nick and Manager Mike were also helpful and apologetic for the check in problem that was on the computer. Very happy with Public Storage at this location. Liana was very quick two days later to read the notes and to follow the problem and helped 3 days later. She is very knowledgeable and great customer service too. :)
Chanti helped me today. She is the BEST!! Love her so full of energy and very helpful.
Chanti is awesome, she is very helpful and professional. Excellent communication and customer service.
Chantimar help me today...she was awesome very sweet and helpful!!!
Chanti the manager was extremely helpful. I wasn’t sure which unit I wanted and she was able to give me several options and narrowed them down to what would work best for me. Truly appreciate it! Thank you Chanti -Ciera
Chanti, has help me tremendously. My stay was only a month but, she her customer service was remarkable. Thanks for the great experience.
best service from Chanti!
I came in to take care of a few things. Talk to Chanti and she was very polite & friendly and took care of everything I needed done. Chanti was excellent.
Chantimar was very accommodating and helpful. Fast service! This facility is much nicer than other Public Storages I have looked at.
Great service. Got me in and out quick.
Chanti help me today . Great Service!! I highly recommend this location! Very clean and organized!
Had a great experience, and had amazing help from chanti andrea
Chanti help me today, and was wonderful. I am handicapped and she helped me with a unit close to elevator and trying out code. I loved my service today!
I recommend moving in here if you can find a great initial deal such as the $1 move in promotion. Bring your own lock and save $20. See if you have a way to insure your unit with your own policies to save there as well. Most importantly, know that their system may automatically increase your rent before any annual review/change. If you get charged more one month I recommend contacting Nick and requesting that your price be kept lower for a period of time.
Chad was excellent with his customer service today thanks public storage!
Chanti and nick help me. Very good with explaining everything. Very patient and helpful.
Favour provided excellent customer service and was fast as well as professional in rental. Thanks
The customer service, knowledge and professionalism was a 10 plus for reserving a unit. I expect the rest of my dealings will be the same.
Chanti, was great help 👍🏼
Chanti Was A Great Big Help To Me Today. Very informative great customer service. Thank you for everything you are AWESOME!
Chanti help me , was very nice and quick. Thank you
Chanti help me today I come to pay here she is so great and helpful thank you. Excellent service...
Tukoya was awesome very knowledgeable and sweet as pie
First time here.And had a wonderful experience..The worker was very polite and energetic.
Mis shanty helped me and was very polite she was very helpful and was a delight
Chanti help me today. Such amazing services.
5 stars sara helped me today and was very nice and greatly appreciated
Chanti help me today. She was very helpful and displayed great customer service skills. Job well done!
Moved to Henderson, NV, had to store personal property in a Climate Controlled facility. I was a walk-in no reservation (but I used this facility in 2017) Chanti was 100% on top of what I needed as well as recommended a product. She explained all that was required to rent the locker. A real "help" that I could appreciate.
Chanti went above and beyond to provide 5 star customer service! Thank you!
chanti help me today and was amazing!!!!!!
Chanti helped me and was amazing ! Great staff
Wonderful Experience! Chanti was the best. She answered and explained all our questions and concerns. Super nice and helpful! Thank you again!
Chanti help me and she was super nice :)
Chanti helped me a lot she is a very nice person ten thumbs up.
Great place wonderful location, And the people are absolutely terrific. If you're lucky enough to get a unit there it is the best thing that you can do.
Tukoya was fantastic she walked me through everything so efficiently! I appreciate all the ladies in the office today they made my experience so pleasent!!
Chanting helped me very nice
Chanti help me today she has been helpful and great at time like these when times are difficult is a Blessing to have some one care enough to help me. Thank you, you made it easy
I live where I see Storage One from my terrace. However, Public Storage buries the competition! The promotions, the prices and most importantly, the service rendered by Chanti /Manager . Extremely helpful and understanding of what is needed. It is Chanti that I am using Public Storage. She should get a raise !👍
Hi My name is Deborah Rock. I am honored to take the time to express how Chanti, has gone above the call of duty. I called her on July 5th 2020, first time we ever spoke. I told Chanti, how I had concerns after being with Public Storage as a loyal customer. Today July 7th 2020, I received a most unexpected call and learn that Chanti had taken care of an issue/concern I had with Public Storage in her own hands, addressing the right people and getting very fair results. Chanti I'm very appreciative and thank you for caring and doing research when necessary, so everyone is treated fairly and thank you Public Storage for hiring an employee who really aims to keep the customers happy. Truly a rare employee. Sincerly [email protected]
Mike, Chris, Tristan were wonderful. Very knowledgeable and helpful. Thanks guys.
Chanto help me out today happy with her excellent customer service ..thank you
Chanti helped me today in a professional and friendly way like nobody ever before. I have been a long time customer in different locations. I’m a California client today in Las Vegas. Came to pay my bill and she went out of her way to help me create an online account and tell me about her great location. Outstanding and thank you so much Chanti. She’s great to become a District Manager.
liana best customer service I had in life...glad I came here
Liana was very knowledgable and friendly great sense of humor will definitely refer friends and family
chantimar help me today . She was extremely courteous and answered all our questions! Thank you Chantimar!
Friendly service and convenient location
Chantimar help me today. She was very helpful and explained all the details and she was very friendly. Thank you for your help.
Great service and price. Liana was awesome. She helped me get the storage size that fit my needs. Facility is very clean. Would recommend this location to my friends.
Liana was a very friendly helpful and generous person great customer service
chanti helped me today and was very sweet and helpful!
I love this storage facility. Very clean and Chanti was absolutely amazing. She helped get me a storage unit that fit my needs and went above and beyond to carefully explain the answers to my questions and made me feel like family. I would definitely recommend anyone that is looking for a storage unit to rent from here.
I’ve rented storage units in the past before and I have never received the kind of customer service that Chanti gave me. Not only did she keep the office area clean and sanitized which made me feel much more comfortable about my interaction, but she also told me about the damp check product that you guys carry which has never been introduced to me in the past. You can tell she really cares about the people who come in and out of the business and really takes the time to make sure you have everything you need. Chanti, thank you for being kind and professional and giving me a wonderful experience.! Would definitely recommend anyone wanting to rent to come to this location !
Chanti helped me an was very helpfull an funny
Liana was very nice, helpful, and made sure we were put of there quick. You rock girl!
Highly recommended... This Public Storage has the absolute best customer service and so unbelievably helpful to us...Chanti did the most for us and were very thankful..If you ever need storage this is the place...
Excellent customer service! Liana was very helpful The property is very clean.
Liana help me today . She was fantastically helpful. Sure glad this company has such a great employee
Chanti have been very helpful and great can't thankful enough ...
Chianti was was absolutely incredible very polite took her time to assist me with getting the best size unit I needed. I forsure am satisfied with her service
Liana customer service was excellent and the prices were great..
Liana was very thorough and helpful at our initial sign up.
Chanti and lucero help me today. Both of them were so awesome. They are so helpful and patient with us. This a Service Excellence.
Liana and chanti help me today they were great good customer service ..
I have had storage here on two different occasions. The first time wasnt bad but this most recent experience was something else. The online qoute was $53 for a 5×10 so I reserved it. The add on the website said the first month was 50% off but then they add an "administration fee" that is the same amount as the supposed 50% off. So you end up paying full price. I ended up paying $95 and some change. I believe that is called "bait and switch". I moved my stuff in here on March 17 2020 and Leona said " the rent is paid until the 17th of next month ( April) and you have to pay the $40 prorated difference by that day". Now today April 3rd she is calling me saying that I have to pay it now. So I just payed almost $100 for a week and a half of storage? Leona is one of the shadiest people I have ever met. And thats saying something because I have lived in Las Vegas for a long time and met more shady people than I care to think about. I took my stuff and went to Life Storage on Lake Meade and Boulder Highway. Sam and Denise are professionals and honest unlike these people at public storage. DO NOT rent here. Oh and the 5 star reviews that you see on here are what I call hostage reviews. That is when the person working makes you give them a review in front of them because they know that chances are you will give them a good review. These people are shady as hell. I know because the last time I used this place a guy named Mike did it to me.
Chanti.....very proffessional explain every option to me .i would reconmmend this location to all friends and my family.
Liana and chanti help me today they was great
Chanti was so amazing and helpful with everything I needed . One hundred percent reccomend
Chanti helpme she was great stay late after 6 pm to assist us and went above her job to make sure we were happy ..will return for future needs
I was in the office today , I was greeted by a lady named chanti that was more than helpful, she went over everything with me and even went out of her way to make me feel comfortable and and explained everything in detail to me, I have to say I am very happy with this location and the customer service she showed me,I would recommend this location to all friends in need of a storage in the las Vegas area.😁
I came in to buy some boxes and chanti was a great help great customer service definitely will come back in the future
Chanti help me today I like her service she was great....
Chashenti help me today she was a joy and made the process effortless
Chanti help me with rental she was excellent in her customer service .. I would recommend her location
Chantilly helped me transfer to a different unit and was very helpful and verify informative. She was great.
Chanti help with my rental she was fantastic..thank you
Chantimar help me today with the location of the divices i had to service and was VERRY courteous. Nice location ans actually smelled nice in the office.
Chanting help me today she was great I always come here to make my payments she give great service
This public storage is a hidden gem! I myself am surprised to say I had a delightful experience. And I believe it is definitely to the credit of Miss Chantimar. She is always ready and available at this location (Boulder Highway) to provide her excellent customer service. I was pleasantly relieved working with her especially because I Have heard terrible things about storage centers and Considering the area..well..I had very low expectations . Not only did Chantamar accommodate me on a basic level but she made sure to go above and beyond to make sure I was happy. Working with a charismatic Individual always makes the situation more favorable. Public storage does an amazing job of staying in touch with you through various means which Is perfect for someone with a Busy lifestyle like me and A tendency to be forgetful. I highly recommend this storage facility and BE SURE to ask for Chantimar when You stop in ;))
Maya was great her customer service was excellent need more people in the world like her awesome.
Chanti help me today she was incredibly helpful and great customer service!
Chanti was great. Very good service!
Chanti and Terri help me today they are great customer service I thank you for your help
Teri helped me today. She was very polite and and courteous.
Chanti help me and was very helpful. I really recommend this place and make sure to ask for her.
Chanti and teri help me. They were terrific. Would diffinetly recommend this Public storage
Chanti helped Me Today! Excellent Customer Service!!!! Very Nice Lady!
Chianti helped me Today! She Was Awesome and Very Knowledgeable! 😀
Chanti been really helpful. Recommended.
Teri and Chanti helped me out today! Thanks gals!
Chanti and Teri helped me. I am a long-term customer and they provided fantastic customer service. They went out of their way to provide extremely personalized service and they are a great value to your company.
Teri and Chanti were outstanding! Teri walked me through the site and assisted in picking the perfect unit and then answered many of my questions. Chanti with her years of experience answered the other questions and gave me many tidbits of information that will be useful. Because of them, I may be a long term customer!
Teri and chanti help me today with my payment and it was great service.
Katie was the best to work with. Definitely will rent here again. Hopefully she gets a raise from her boss from this review!
Katie was awesome from the moment we walked in til we left the office. I love her energy and she has great customer service. Go this storage, its quick and easy and its also clean and safe!
Chanti helped me very helpful,made me feel at home
Chanti good service
Customer Service is kinda mediocre.
Awesome quick service
Awesome customer service! Katie in the office is great!
Quick and easy process.
Chanti was great at helping me to get my storage. Great customer service. Would definitely recommend this location. Excellent service, thank you!!
Chanti helped me
Katie was awesome!
Katie is very professional and very helpful! I recommend her highly!
Overpriced units. After research the most expensive in Las Vegas.
Chantimar gave me excellent customer service and helped understand the storages.
I came into public storage to check out some units and Chanti was very helpful. She helped me look around and was extremely polite. Excellent customer service.
Chantimar greated us as we walked in, she helped us get a unit and was informative about her stuff. Come see her if you need to get yourself a unit.
Chanti and Christina help me today everything was and is excellent thank you
Place Is clean, staff is friendly and helpful and property is secure and safe I recommend this place to anyone looking for a new storage unit in Las Vegas.
Chanit Cristina the best Public Storage place in Las Vegas. Service is great and they are always so helpful. Been with them for 7years and will continue.
Chanti help me today she great I been long time customer and happy with her service
chanting help me today very good service she was great..
Lucero was AWESOME!+
Chanti helped me, she was amazing! Extremely professional. I love you service. Thank you so muchhhhg 🥰🥰
Chantimar helped me today, she was very helpful . thank you so much
Chanti was wonderful. She was very friendly and got us set up with the right size unit.
Put it in one of my customers into storage
Chanti help me today she provided good service. Thank you
Great, safe place to leave your valuables! I had to move into a smaller home for awhile and couldn't take most of my stuff so I had to rent out a storage unit! Got a great deal and a good sized unit the next day with them! They gave me a run down of the rules for the property and a view of the unit! Every time I stop by the employees are extremely friendly, especially Chanti! She takes care of the grounds very well. As I was moving my stuff I saw her cleaning the property and she was very welcoming. All in all, safe storage and great customer service!
Mike and chanti thanks for your service, good experience nice guys help me a lot..
Chanti help me great service
Mike was a great help
Chantimar help me，very very good！Thanks！
Chanti help me get a great deal on our storage. She was considerate and very helpful explaining everything and tips us about being able to pay online. Way to go Chanti!
The staff was wonderful. I am so grateful for all of their assistance. Especially Chanti. Chanti was very helpful, knowledgeable and accommodating. I would definitely recommend this facility to everyone who needs a storage unit.
Chanti was really helpful getting me set up
Chanti had great service well-informed thanks a lot
Chanti help me very helpful and friendly
Visit many of these types of businesses and this one had extremely clean units.
Chanti did a wonderful job fixing hasp \ lock that was broken! Than you! Steven
Chanti did great!
Chanti help me excellent customer service
Chanti is the person who got me all set up in my unit..she was very pleasant and all I formation was easy an very fast efficient..I will recomend this spot to all my friends.
Is the public storage at 6596 boulder highway open now?
Chanti helped me into exactly the unit I needed quickly and easily. Great customer service!
Chanti was very knowledgeable and helpful. She helped me pick out exactly what I needed. I definitely recommend this location
Chanting helped us today. Showing us available storage spaces and was able to give us the most convenient location. She discussed with us the companies rules and regulations and was able to give is all the information we needed. Great job!
Kim is amazing! Fast and friendly service, extremely knowledgeable.
Mike was very helpful in helping us with our storage.He was very friendly and helpful to us
Really fast friendly service. Mike, though still learning, has a great handle on things and was very helpful.
Chanti/ Mike help me they went above and beyond . Thank so much
The experience here was excellent Chanti was very helpful it was quick and easy and every question I asked was answered with excellent description and service
Chanti helped me today and was wonderful. I just walked in and she assisted me right away! Would highly recommend.
Chanti help me check on a storage unit and recomended some option for my amount of stuff. She was very professional, exelant service. Because there were no outside units available she fixed me up with another location. I recommend anyone out there that needs to store their stuff this location. Tom
I would to thank your wonderful employee Monique very helpful and respectful she’s the best
This place does the job but don’t expect anything extra. The doors on the first level of the storage u it’s will always remain open, the office is closed and locked during business hours... so if you have a concern call the number and nobody will answer. They will call you back later though. NOT temperature controlled like it states it is. I went to get something from my unit on the 2nd floor and it was hot enough to start dripping sweat in a matter of 10 mins. I called and asked what was going on only to be called back and told that they were working on getting it fixed. When I asked how long it’s been like that the manager couldn’t give an answer. I asked if it had been more than a month and she stated “oh yeah, even longer.” My concern is the valuable in my unit that can be damaged by the heat, WHICH IS WHY I PICKED A TEMPERATURE CONTROLLED STORAGE FACILITY!! I couldn’t get a head up phone call? As in, “hey, out air conditioning broke and I wanted to reach out to say that any heat sensitive belongings you may have should be removed.” Is that so hard? Also, get used to seeing urine in the stairwells, human feces also in the stairwells, broken glass on the grounds outside, and sketchy characters appropriate while you’re moving your stuff in and out. BUT what more can be said, it’s Boulder Highway. 🤷🏽♀️. Spend the extra dollars and pick somewhere else. PS- the 5 star ratings they have are because the staff asks you to enter them when your become a customer. Then you find out how NOT 5 ⭐️ star this place is.
Monique was very helpful!!
Everything is very well out together...
Monique was very professional and had great customer service!!
Monique was very helpful and has great customer service skills
Monique is sexy cokl and very goid at her job
Three levels, Hot with NO AC. NO place to leave trash. Elevators BARELY worked. Person Barely at her desk!
Very helpful staff, clean storage units, and a good deal!!
Tatyana was great! Very helpful and pleasant.
Tatyana was wonderful and a great help with getting me the unit I needed at a last minute notice... Thank u for all your assistance 😁
I had very efficient and pleasant service provided by Monique. I am relocating here from New Jersey and she certainly made the process much easier. Thank you!
Monique was FANTASTIC! She answered all of my questions honestly and with kindness. I had my mother come along and she was great with her. So far, everything has gone great! Thanks Monique!!
Monique was very helpful and gave wonderful service!
Monique was very helpful
Billy was the best! Great customer service 😉
MONIQUE is amazing! Ask for her! She’ll help with anything!
Got great service. Monique was very helpful and did an awesome job answering all of my questions. She was very professional.
Shy and Monique was very helpful and would recommend thanks
Monique is Awesome!!! Very helpful!
Monique was awesome thank you for your help!!!!
Great service. Monique was awesome!
Monique is awesome thank you for your help!
Monique is great, awesome facility!! Thanks
Thank you Public Storage for Miss Tiffany and all the help she has given to my family.I really appreciate you.
Monique was great!
I would just like to day Monique is a great manager and property is always clean Thank you for your continuous help
Monique did an excellent job . She explained to me everything that I need to know. She’s so kind and helpful.
MoniquewShy/Kim good customer service. The building is very clean and price is affordable.
Brittany was awesome, very friendly. She helped me over the phone a few times. Will definitely come back to her.
Monique was great
They were awesome, very friendly. Manager on duty was great
Monique is always very helpful! If I have any questions, she is ready to assist.
Monique was very helpful
Monique is a awesome manager she is very helpful
Monique was enjoyable and helpful in helping with storage needs very courteous
Monique was awesome, very helpful! Provided all the information I needed in my search for the right storage company and made to move in a breeze!
Maya was a great help I’m telling me what would be best for my house and belongings to keep them safe
Monique helped me with all the needs i needed she was helpful
Tiffany was very helpful and friendly.. great service helped my step mom very well.
Monique and Brittany was Excellent
Monique and Brittany are exceptional and super friendly! Great place
Monique is amazing!! Absolutely appreciate her quick & efficient service!!
Monique was great...funny and very helpful!
Monique was wonderful! Very nice, pleasant, kind, respectful and very professional. She went above and beyond. Office was very clean upon first impression.
Monique and Tiffany were fabulous! Thanks Girls!
Monique has the best customer service and always very knowledgeable to products, as well as policy. She makes renting very comfortable with Public Storage.
Monique..she was was very helpful and friendly.. great service
Monique is easily one of the kindest, most professional, and helpful persons I've had the pleasure to deal with during this life changing move. Additionally, the property is clean and safe. It could use a moveable trash can to help both movers and personnel keep it that way. Thank you. DCH
Monique offered fantastic service. Very detailed and a pleasure to be around ☺
Monique was great she was very helpful she deserves a raise she help make move in really stress free and saved us some money with right size right fit
First time I’ve used this storage facility but I have to say that I was thoroughly impressed by the level of customer service and information privided. The lady working there (Monique) was extremely helpful and informative. She made sure I was storing in the right size for me as well as making sure I had the right stuff to protect my belongings while in storage. 5 stars for this young lady. She clearly does her job to the best of her ability.
Monique was very helpful & willing to help in any way.
Nakia was amazing. Thank you for helping me with my space
Nakia was super friendly and super helpfull defiantly recommend this place.
The best experience ever! Hands down! Thank you Nakia & Monique for everything you have done for me!
Monique. Monique was very friendly and helpful. Nice place.
I have been helping a friend move her things into storage. It is a very big move for her due to circumstances and a rushed move on top of it. Needless to say, the stress level is high! Public Storage has been friendly and helpful. They have been working with her on a couple issues which is very much appreciated! I only have 2 things that I don't like. She is paying for climate controlled storage. There is no way that place is climate controlled! It is unbelievably hot in there. It's the middle if summer in Las Vegas and it is actually refreshing to walk outside after being in the storage facility. Candles are melting all over, etc. For me, climate controlled is a must and it feels like they have the heater on! This one is not a deal breaker but it would be nice if they had longer hours. There's no access after 9pm and when people are moving, it can go past that. I have storage at a different facility. It's nice and cool inside, they are open until 11pm and I don't pay even close to what my friend is paying for the same size unit. You do the math!
Terrible. We paid for a climate controlled unit and the A/C has been broken since May. It is now August. Will be disputing my “rent” with the CC company for breach of contract. If I pay for a service, I expect to receive it. Please do not store your belongings here, go to Uhaul by Arco. Similar pricing and THEY HAVE A/C AS ADVERTISED.
Its a nice clean place with friendly people. I wish it was climate controlled. I'm worried my stuff is going to melt!!
Chanti help me with my storage needs I have been along time customer just rented a 2nd unit her she is So accommodating and even in time when she is busy she go above and beyond to make sure her customers are happy and satisfy..all I have to do is tell her what i need and she patient and smile and try to help ..being an elderly person she always keep an eye on me when I'm at My Storage because of my health issues and that makes me feel Safe and comfortable renting there..thank you chanti
Thank you Monique for all your help and making this very smooth as possible.I really enjoyed your customer service
Monique was excellent thanks
Monique was very helpful would recommend your go to her for all storage needs
Great customer service. Monique was very helpful. Clean facility. Easy to find.
Nae was an excellent help she was very kind and did an awesome job thanks nae
The girl who helped me was so sweet and helpful. The unit was the perfect size.
HECTOR IS AWESOME. Thank you so much...
Facility was clean, well lighted, and Staff was awesome. Ask for Kim or Monique they were very helpful with assisting me in my unit selection .
Monique was very helpful thanks
Monique was fabulous to deal with, thank you! 👍👍
Hector was very friendly and helpful. He answered all of my questions. It was overall a very good move in experience. :)
Monque and Hector were 've helpful.
Monique and Eric wasvery nice and kind and would recommend you go see her thank you mo
Monique was very helpful and friendly...she needs a raise
Monique was great
Monique was extremely helpful and a joy to be around.
Monique Very happy with the service I received here and all my needs explained well to my satisfaction Monique is very pleasant to work with
Monique is always helpful!
Monique was very helpful she is a great manager she deserves a raise
Monique was very helpful.
Monikue is the best she answered all my questions loving person. Id give her a raise or promote her. Thanks again Monikue
Eric is a sweetie... He's very personable and really knows his stuff! Thank you for making a hectic time easier! 😊
Monique Was great! Very helpful and cheery I recommend coming here for your storage needs
Amandi was great😃😃😃😃😀🤗🤗🤗🤗☝️☝️☝️☝️☝️☝️
Moniqueand Amandi is great, has excellent customer service will recommend that you go see the ladies thanks girls
Monique was really awesome she had 3 different customers in office when I came to rent and help me quickly and was very nice
Monique - You are Fabulous! Thanks for your help!
I've been with Public Storage for 7yrs and have always had amazing service, with passion and appreciation. Would highly recommend to anyone looking for storage needs.
Amandi and Monique was very great and helpful with my move in really made it easy to get through the paperwork storage is very clean thank you gals
Monique is awesome! She is so pleasant and helpful!
Monique was awesome and very considerate of my needs would recommend thanks mo
Monique and Andrea was very helpful thank you so much
Andrea was very helpful and her pleasant knowledgeable attitude made for a easy transaction. Monigue was helpful in honoring a quoted price. Faculties were well maintained and clean. My belongings will be safe here. Well done and thank you
Monique was very helpful awesome Service
Monique was great thank you
Monique was helpful give that girl a raise
Monique is awesome, come and see her for all your storage needs.
Monique was very professional and helpful, best service!
Monique was very helpful
Nice and secure
Andrea gave excellent customer service. Has a great personality as well.
Hector was awesome I have a nice new unit to store stuff. Very courteous.
Monique and Hector was very helpful thank you for making this experience great
Thanks monique and hectorfor all your help
Wonderful help from Monique
Andrea and Monique, they were over the top. A great pair. Thanks
Monique was awesome and very helpful would recommend
Good storage but can't enter after hours
Worst storage I have been to yet, they just want your money. Watch the videos, you will see why. Outright horrible.
Monique and Andrea were fantastic at explaining the extra fees, which were reasonably priced, added with the deposit. Monique kept a positive attitude as she gave us a tour of the facility and our personal storage unit. Really happy to of have chosen this location!
Monique was great! Very kind and helpful
Monique was very helphul !
Monique was super helpful with explaining everything. She made things simple and fast!!
Great prices reception ladies were fun and extremely helpful.
They cut our lock off and left an extremely rude message AFTER we made the payment. Trying to get ahold of them was a pain in the ass and, Monique, the same woman that left the message was rude again when i finally did in touch with them. We moved to Utah and if our stuff gets stolen we will be filing a lawsuit. My advice, don't go here.
Just rented a storage monique was awesome she was very helpful. I am recommending this location to all my friends and family give that girl a raise she deserves it always helpful
Staff was really friendly and the process was easy. Bobbie and Monique were nice!
Monique was very helpful
Monique, helpful and very good service.
Monique is a rockstar!!!! This facility is definitely the best of this company and prices are great! Would highly recommend.
Andrea was super friendly and over caring with every need. I will definitely recommend and refer others to this wonderful establishment. Thank you again.
Monique and Kevin was excellent help thanks
Monique was super friendly, gave us a great rate and was in and out quick, excellent experience!!
Toy and Monique are awesome thanks guys
Toy and Monique was awesome thanks girls 😃😄😄😜😍
Andrea was amazing and so helpful. Friendly staff and awesome customer service!
Toy and Monique are awesome thanks girls
Monique and Toy are awesome, they helped me select the best unit for my needs. And Monique ensured me how great Damp Check will help my unit while renting. Thanks ladies
Mo is the best! We have been so stressed with all of the moving, and she made it easier and completely stress free. Showed me the space before renting, and I highly recommend Mo and the boulder location.
Toy is very nice so is the rest of the staff
Monique and toy. . Was really helpful
This Public Storage 25734 is very clean and well lit. Gina was very helpful and professional.
These young ladies , Toy and Monique are very professional, they help me with every aspect of leasing a unit and the security of the facility. Would recommend this company to any and everyone.
Excellent serive from Monique! More then happy with this experience.
Monique was very helpful and polite. I would use Public Storage next time for my storage needs .
Toy and Monique were great!
Monique & Tory very helpfully friendly explained everything. Recommend going here great deals too
Great experience with Monique and Toy who run this location in a very professional manner. I highly recommend them, this location and this company!
Monique I the best I would highly recommend a raise and people to go see her she is so helpful in a crisis...thanks mo
Monique and Toi made my renting experience excellent!!
Monique. She was awesome love the smile
Monique was awesome! Very friendly and thourough with her information. My unit seems very clean.
They have stored and protected my belongings for a few months and have had great customer care for me and leniency when I've been late on my payment last month. Thanks Public Storage.
Monique thank you for making this transition easy and for being so friendly and helpful.
You need to see my girl monique when you drop by. By far the best prices and treatment in town
Monique and toy was great
monique is great enjoy the service and she is very nice needs a raise but would like the rates not to go up but hey what can u do absolutely love the property would recommend
Monique and Isel were very professional as well as helpful.They showed and told me everything I needed to know.Thanks
Monique was awesome
Monique was very helpful
The storage facility was clean and well kept, the prices are better than most, and Monique was exceptional in finding a unit that was best for us and our needs. Thank you Monique for taking the extra time and effort to satisfy our needs.
Monique great and real help thank u very much for evrting~~~ nice place
Toy is great!
So thankful monique called me to remind me about my unit so i would not get a late fee!
Monique was very helpful enjoy how happy she is and the experience..would recommend
Monique Alexandria and Nakia are the best for bill payments, great service with a smile!
Monique was great..thanks
Monique and toy was awesome. the facility was great. I do appreciate her service.
Monique and toy are the best
Monique and toy are awesome will recommend this property
Toy, and monique was amazing, very helpful and friendly really enjoyed my experience!!!!
The Customer Service rep, Toy was such a great help. She helped me choose a great storage and recommended a few great places to look at house as well. Very knowledgeable.
This place is amazing!!! Highly recommend it! Christina and Kim are great help!! This place was awesome for that one visit, every other time I went in it smelled like cat pee and the ladies weren't in the best mood. They over charge for a storage unit that smells like pee
Monique was awesome!
Monique was great in helping us get the right sized unit while we are in between moves. Thanks for the excellent service!
Thank you, for evething,
Kim was awesome I work for a moving company and she helped me beyond what I knew
Kim was very helpful and professional. The property is very clean. I have used Public Storage for years and this was one of my best experiences.
Stopped in to this location to get some prices. Kim showed me the facility and we discussed my upcoming move. She was very helpful and they had everything I needed to get started packing. Thanks for your help Kim.
I have used this storage for about nine months now. Kim has always been very helpful and kind. SHE DOES AN AMAZING JOB THERE, USUALLY BY HER SELF. VERY HARD WORKER. i just love her. If I should ever need to store anything again, I will go back there to be able to work with Kim.
Im mad tht i have to give them a star to make a comment. Never again thts all i have to say NEVER!!!!!💯💯
Kim was great! This was very convenient for me and Kim made my moving process so easy. The facility was very clean and well lit. I would definitely recommend this facility to friends and family.
Kim was awesome
Absolutely the worst experience I've ever had renting a storage unit and I've been renting storage units for last 30 years. We buy and sell huge amounts of equipment that we have the store at short notice.I reserved 4 of the most expensive units they had available with the national 800 number that I got on line. On the phone they were professional courteous and offered a discount of first months rent free on all 4 units with reservation, Great!....( I thought!!!). When I arrived, " Kim" informed me I would not be getting the discounts as promised and claimed the national toll free 800 number I called had nothing to do with her availability and said , I quote, " the reservation policy is a catch 22 and doesn't know what she has available for availability and my RESERVATION only reserves the price , NOT THE AVAILABILITY Of THE UNITS!!!!! She then said she had only one available, and would not even rent that one to me because I refused to pay an exorbitant amount for a lock, made me drive all the way back home to get my own lock. Well I called back the national reservation number and explained this and "Kim" Denied saying everything . After Several calls to corporate, all of a sudden they had 4 units available for the discount, but it took two days of my time to get what I was promised. I will NEVER do business with these people again and suggest no one else does either and I'm not done the Better Business Bureau will get a call, and Channel 13 consumer fraud alert will get a call also.
We had a difficult request and ended up making several changes over two days, but Kim was able to accommodate us making all the changes seem normal and easy. THANKS KIM We appreciate all the GREAT help.
Kim is amazing. She brought an smile on our faces. She's awesome!!
Kim is awesome. Great to do business with
Nice clean place!! Kim rocks!!
First time renting storage. Kim was very nice and helped me through the rental process. She helped me get my unit on a promo and showed me how to protect my mattress and sofa from dust while in storage. Thanks for your help and patience Kim. You're great :)
Came in just to confirm my payment was received on the 5th, Kim was very friendly & her property was in awesome condition
Service was great! Service rep Kim was great!
Came to this location looking into a storage unit the manager helped get all the necessities along with a great move in deal, she loaded me up with a couch cover, mattress covers,boxes & tape! Thank you kim for being efficient and energetic!
Kim has extremely great service and was very helpful! Sweet lady and you guys should keep her around and give her a raise!! :) Thanks for accepting our crazy and making our experience great! P.s. Paul says hi !
Kim's great! She helped me save money on my storage unit and supplies.
Great experience and really friendly and helpful!!
Kim's great, ended up staying late for our unit urgently needed. The space was great especially being climate control.
Found what i was looking for Kim was amazing!!
Kim helped me get a great deal
Had great service with Kim at the location. Found the right unit at a great price and picked up my moving supplies too
Toy was Amazing, Extremely friendly. My unit is in Texas, but Toy helped me with my payment no problem....
Service was great and fast out sales rep Kim is great.
We were here today and Toy assisted us. We were given great customer service and I will definitely use again.
Toy is awesome and fast and very friendly.
Kim is a very helpful and the place is very clean.....
So the staff sucks. I went in with my husband who is military. The lady copied both our ID'S so I can handle things while my husband is gone. While we were gone, they busted our locked, replaced it with theirs, stuff was stolen from our unit. When I tried to get everything handle, they said they didn't have my number(lie 1), my email address to get ahold of me (lie 2). I couldn't get anything, handle since I wasn't put on file(lie 3). Now our rent went up on the unit for no apparent reason. When I called to see what changed, they said they couldn't talk to me about since I was on file.. so the lady toom all my information and did what with it???? I wish I could rate them lower. I will be taking my things out and going elsewhere. Horrible way to treat service members and their families.
Kim helped me find exactly what I needed. And the prices and specials were great. Had a great experience.
Rude children in the lobby waving fingers at me telling me I can't come in and pointing at a sign. Not a good way to run a business.
It was a great place and good people
Christina was very nice and sweet. Bought some boxes and odds and ends. Very good quality boxes. ❤️😍❤️
Chris was so efficient
Kim was very helpful she made it quick and FUN!
Danielle and Christina did a good job.
Christina was awesome very kind and helpful
Kim was great, amazing experience. Explained everything throughly, couldn't be happier!
Danielle & Christina were great! They helped me get a storage unit big enough to hold the left overs of my life and made me smile in the process. I'd give more stars if I could, but I can't. Thank you all!
CHRISTINA AND DANIELLE ARE AWESOME!
Clean facility and helpful staff. Thank you Kim for your help with my move
Watch out for that short thin manager, I think she wears different wigs. If you want something done she won't do it for you. But if you flash the cash she will be their in a heartbeat.
Kim quickly checked me in, explained everything quite well, provided a very clean unit....and the price was right. I recommend this facility wholeheartedly.
I believe that every review referencing Monique and / or Danielle is a fake review by ps staff. The reviews have far too many similarities to be legit. I would have given 3 stars, but they loose a star for deception. The honest review of the facility is that it's okay. Fairly clean facility. The rates are about average but go up on a regular basis. Kind of a bait and switch. They give you a courtesy call to remind of you about payment the day the late fee kicks in, not before (some courtesy). They also offer no on site carts or dollys to help you move. If moving were not so much of a hasle, I would probably do so.
Kim was so helpful and kind!
Staff is very friendly and made the process incredibly easy to navigate!
Loved the property and great specials available. Thank you Christina!!!
Came to public storage today to rent unit and met Christina and demishA. They were kind and super bubbly and ready to help me. The property itself is large and well kept. Bottom line: great service!!!
Monique & Christina, what to say about these two... Awesome :). Friendly atmosphere they bring to this place. They both go beyond there way to make you feel welcomed. Thank you both for all your help.
Great help !!!
Christina has been very nice and helpful.
the well lite facility is a reflection of the bright personnel that works there. Christina and Monique are very informative well trained employees. thanks Public Storage! James Mendivil
Toy & Monique were cool and easy to work with! They helped us with a deal and we got exactly what we needed quickly! Thanks :)
Great experience, Toy was great!! Very helpful, very personable!!!
Christina was great, fast service and very friendly. Clean place and excellent customer service.
the customer service here is fantastic
Monique was very helpful with me .
great storage place
Christina was great! She asked all the important questions to make sure I got the right size storage. Lord knows i was totally looking at the wrong size! She got me in and out very quickly and made sure i was saving money whenever possible. This is my second time using public storage two different locations... Same great customer service. After moving my things into the unit i realized this location wasnt as convenient as the last. I had a unit at the public storage on sahara and decatur and all their units were air condirioned and we had the use of the dollys/ push carts during all hours of operation. This location however only has ac on the first floor. Of course i had a second floor unit so moving in was a hkt sweaty mess. Not only that you can only use the carts during business hours which sucked because I (like most people) work during their business hours. So moving into my unit was less than comfortable.
Marsha was awesome and very helpful. Would recommend this facility .
Marsha was super helpful. Facility very clean thanks for everything!!
Excellent service by Daniell and Chrustina, outstanding.
Monique and Danielle were awesome! Very friendly and helpful! The storage units are clean and we'll maintained. I would recommend Public Storage to anyone!
Monique is AWESOME! ! THANK YOU FOR YOUR HELP!
Monique and Christina was very helpful and friendly.
Good service from Barry and Brittany was very helpful with my storage needs was a auction buyer and needed a unit they were right there to help me
Danielle gave us great service! Went smoothly and quickly. Very friendly! Great and secure place to store your stuff!
Barry and Brittany did everything possible to accommodate my complicated needs. I will be a long term customer here. For sure
Best experience I've had with any storage unit facility. Danielle was so kind and helpful I could not be more grateful! Thank you so much and continue to keep up the great work !!!
Great customer service by Barry and Danielle. I definitely recommend Public Storage on 6596 Boulder Hwy.
I love this place. This is my second time renting at this location and it's always clean and safe. It's close to the freeway and uhaul. I appreciation the staff very helpful. Five stars with Barry and Danielle.
This property is amazing. Barry is a very nice, helpful, and understanding individual that goes above and beyond what he's required to do in order to ensure customer satisfaction.
This is one of the nicest properties in Las Vegas. The former property manager Deesa and now the new property manger Barry are the best. Great customer service.
Barry and Christina are a certainly assets to the Public Storage company. They are always providing service with a smile and happy to go above and beyond. For example, I had previously had difficulty getting mail carriers to deliver packages to my storage room. Thanks to Christina and Barry the problem was solved. Thanks PStorage.
I went in to this public storage to buy storage supply's and Barry gave really good customer service ... He was very nice and showed me a lot of respect..
I am so, so, so HAPPY that we have a new property manager at this location! Barry is amazing, friendly, cheerful and truly a pleasure to talk to and deal with. I hate to see anyone lose their job, but the previous property manager was not very nice to deal with at all. WELCOME BARRY! Before I think I would have given this location a maybe a 3 or less. As the lady that used to manage this place was always extremely rude to me and never very understanding or helpful. But on my most recent return, I was so happy to see a friendly and welcoming face. Well actually two! Leala and Michelle, were both amazing and wonderful. I wanted to downsize my storage unit and she wanted to make my move as easy as possible and was able to find an open unit that was just around the corner from my original space that I had rented. We walked past my old unit which of course still had my stuff in it, and when she showed me the new unit, I was like yeah it should all fit in there and Leala, was like not a problem, she looked as when walked past! She told my friends to go ahead and start moving my belongings over to the new unit as she stole me to do the new contract! Which was quick, easy and painless! She made it such a pleasure to be there that day!! I told her it was so nice to have a friendly face their and not to be snarled or growled at. I wish they would keep her at this location. However, I hope when they do replace her, they find someone as wonderful and amazing as her. I had dropped a picture frame as well and broke glass everywhere, when I asked Michelle if she had a broom I could borrow to clean up my mess, she was like no problem, don't you worry about that, I will get it cleaned up for you. I hope that she stays on this property. Both these ladies were amazing and wonderful to talk to and work with.
Deesa is always gives great help.
This particular location didn't work for us, but Victoria/Toy referred us to another facility where Tamara was able to help us. Both girls were fantastic. We sincerely appreciate your help, girls. You were the best!!
Awesome service deesa was very helpful
Z'victoyria and Deesa were awesome!! Thanks!!!
Toy gave the greatest service.
Deesa is awesome and very friendly and helpful
I had a bad experience with this storage place. I ended up moving out. It was expensive and stressful for me to move in and out in a short period. Deesa (new storage manager) was parking her car right in front of my storage unit frequently starting the day one. She wanted park her car in the shaded area and did not care that she was blocking me from entering into my storage unit. She disregarded my numerous request to move her car. I talked to both Kenneth Lassegard (the district manager), and John Bodach (the regional manager), but they did not seem care or want to listen. No apologies from them either. Actually, Kenneth (district manager) treated me badly and lied that he never saw her car parked there, etc., and yelled at me that I didn’t go around the Deesa’s car to enter my storage unit regardless how little space there was. I offered him to show my photos I took, but he disregarded my offer and never bother review the camera records of their own. I saw Deesa still parked there, the same place, even I made complaints to her bosses. I called John (regional manager) again. He said she does not park there any more... Really? Mostly, the chain of managers, facility, district, and regional manager in this region are sucks. They have no professionalism and no respect for some of their customers. Well, the problem with this place is that if the manager does bad things to you and you think you can solve the problem at the upper level managers, it is wrong, and it is a dangerous assumption. They are not in a ordinary business style and it is a shame!!!
I am writing this for the purpose of public awareness. I read good comments about this storage facility, but they might not know or experienced about the dark side of this facility. It is strictly based on my experience with the staff members in this facility and what happened to me. Here are the tips you should know before…. 1. The monthly charges are various and changes day by day. If you get in with high price, you pay the high price until you move out while others pay a lot less. Check their website for the price change. I have been paying quite different price for two separate storage units (exact same size). 2. There are a lot of bugs. I brought some of the boxes back home from the storage with a lot of alive crickets and other bugs in them which I did not know. Several days later, I noticed that bugs are everywhere at home and a lot crickets and making annoying noise day and night. They became a bigger family now. I tried to get rid of those bugs (mostly crickets) with chemicals from the Lowe’s, but it has not been successful… I am frustrated. Don’t plan to stay this place very long. The bug problems can be serious. 3. I found a lot of mouse droppings inside of the open boxes and storage floor . 4. The insurance is pretty high. Read the insurance coverage carefully. You will be shocked to see what is covered and what is not. 5. $1 move in special sounds good, but it is a trick. They charge you with high fees. Watch out! 6. A half of the time, the office is closed and no one answer the phone or see you. You can’t get help when you need one…. I saw a lot of people were frustrated with it. 7. I was forced to buy a lock for $17.00 even though I have several of them look exactly the same. What a thief! 8. The best deal is if you pay $1.00 for the first month and pay some of fees and move out after one month, but you have to watch out for the prorated rent. The best time would be towards the end of the month (fewer prorated days). It is not too bad if you rent a large unit, but not for a small unit, it is not worth trying it because the fees are pretty high. Most of people in this office are not doing very well to some of their customers when you run into problems. 9. Some occasions, I see strange people hanging around this facility in the evenings. I was scared a few times so I had to run. . 10.This facility is most disorganized (personnel) place I’ve seen and they have no respect for their customers and have no professionalism.
Dees was a total sweetheart providing me 1 on 1 attention and getting me the rental that I was looking for. Great customer service as I have several it the Valley that we utilize and it's customer service like Dees that I continue to go back. Customer service with a smile!!! Thanks guys!!! - Hyrum Pereira - General Manager Rainbow International of West Las Vegas
DISA was a very pleasant and helpful young lady.
Nice polite folk here - Marsha and Deesa were great!
Deesa.was.very nice and very helpful. I am.very pleased with or experience!
Deesa was friendly and helpful.
5 star service! I am pleased by my recent rental of storage space. The day I processed my transaction, there was only one woman on the property while handling incoming new clients while attending to the site. Deesa is her name and she is the property manager for Public Storage at Boulder & Russell. She can juggle an overwhelming number of customers alone while attending to the facility grounds, answering all incoming calls. She is a star!! I watched in awe as she handled a room of 8 new customers, not one feeling ignored. We were attended to with her highly professional competent attitude. Not one person walked away as she gracefully attended to all of us as if she was hosting a dinner party. Bravo to this beautiful woman, who clearly shines and certainly corrals all the business that walks in the door! I am pleased to get personal service of this standard in the automated, digital age. It is my opinion that she is an asset to this business by personalizing her transactions with pride. This is clearly not a "job" for her. She is the heart and pulse of this office. How refreshing and rare. Sincerely, A registered tenant.
Dessa was very helpful, explained everything I needed to know.
Very friendly, helpful staff. Dessa was awesome.
Marsha was amazing! Very polite and extremely helpful! Wonderful customer service!
Don't go anywhere else - save your self the time and trouble selecting a storage locker. great staff, great management, clean and well-run facility. Great price, too!
Marsha was amazing, great service, easy in and out!
Deesa was very friendly and helpful. These storage units need colored arrrows or signs to follow :) Too much white lol
Helpful services with deesa , explained everything throughly! Clean storage. Thank you
I'm very satisfied with my experience, Marsha was great.
Marsha very helpful and stayed overtime to rent us the unit. This is a very clean property. would recommend this property to everone.
Marsha gave excellent service and an excellent price! Definitely recommended! Reserve online for best specials.
MARSHA, I had a wonderful and helpful experience with public service. Very informative and kind. The prices were incredible! !!!
Awesome place. Johnny was great! :)
Great service from Marsha. Great facility easy move in.
Great customer service and clean and cooled units..
Best expense I have ever had
Deesa provided great service! Marsha was also really nice. The place is clean and well organized! I would tell everybody to go to this location!
Well maintained , clean property . Marsha is professional , friendly and helpful . I feel my things are perfectly safe and have no worries . One of the best storage facilities I have ever dealt with .
Easy and helpfull staff marsha
Marsha is great. She is friendly and so helpful. I highly recommend this location. I always feel safe. This property is so clean & we'll kept. I am so glad I found it.
I just rented and Marsha made the movein so easy. She is very efficient and friendly. I will recommend this storage. Thanks Yonny
Today's my first time renting at public storage and Marsha was very helpful with what I needed , and she explained everything. Thanks Marsha
I went to view a storage space and Marsha was extremely polite and helpful... I will definitely be renting a space!! Thank you
Marsha was really welcoming and professional! The units are very clean and the facility is very well-kept. This was definitely the best choice for my needs (college student moving out of her dorm).
I have been a tenant since April. I have two units here. The staff is very professional and friendly. Marsha is very helpful and the property is always so clean. Bill Cross
Unlike horror stories of having a storage due to uncleanliness the unit like the rest of the facility where clean and well kept. Marsha was super friendly and very professional she was able to answer all my questions.
The property was well-maintained and the storage units were very clean. Marsha was very professional answering questions before we signed up for unit. The staff was very courteous and thoroughly explained the contract and charges. I would highly recommend this Public Storage location to anyone. We just needed a place to store items for a few months as we were moving from one home to another. With the first month charge of $1, it was a great deal for us. Highly recommended!
Ive been a tenant for two years and its a very good storage, marsha is my favorite manager and shes very nice!!! This place is clean and professional! Sincerely,Juston Cubitt
Wonderful customer service from Marsha every time! She's very helpful and the facility is always clean. Thank you.
Michelle did a wonderful job today thank you very much Michelle
Marsha and Michelle and Omar were very helpful for the 8 months I rented from them. I was out of state when the moving van arrived to pick up my contents and they spotted the trailer in the exact location I had requested, this was very much appreciated! Thanks! They had flash flooding due too heavy rains in Las Vegas during my rental period and I had no problems at all. The location is very high and dry. It appears to be very secure and well maintained. I would definitely rent from this location again!
I'd just like to say that my rental experience at the Public Storage facility located at 6596 Boulder Highway, Las Vegas has been extremely positive. I started my rental back in 2011 and maintain it till this day. Its nice to know that my inventory of items are safe since I am based in New York, roughly 2,500 miles away and only get to the location two to three times a year. A big part of this satisfaction comes from the great customer service the branches' manager "Marsha" provides me when I am in town or just calling in from New York to check on my unit. In addition, many times she has helped me when I have misplaced my key. Marsha is a true asset for the company and is one of the main reasons I continue to rent this unit. Sincerely, Doug Robertson
The service was excellent. the facility is very clean and they have anything you would need to move except a truck. The facility is very reasonable and Marsha was wonderful and very helpful. She walked me through the facility and showed me anything I wanted or needed to see plus she made sure my pass code would work on the gate.
I want to say how helpful Marsha was, in obtaining a unit , giving advice on how to organize the storage unit , letting us use the cart to haul everything in ....Great Experience !!!!!
Since January 5 2011 , Marsha went above her duty to make my experience less stressful. I order three storage bins but they did not meet my needs. Marsha re-design my storage needs for my antiques . I left Texas with a 54 Allied truck not knowing what to expect with storage which my stay in the bins till December 2013. Own new home took longer to complete but Marsha handled all my needs with such great customer personal experiences. Marsha does a great job being customer focus and every time I came into the public storage she was so helpful and friendly.Keep up the great job Marsha
Had my storage here for about 6 months and very pleased,property's always clean,employee's are very helpful and provide excellent customer service,as well as management.Also wanted to show gratitude to Marsha for always answering my thousand questions I always ask and making me feel welcomed thank you public storage for making my move allot easier :)