Trudy helped me out and made it a great experience!
Trudy was awesome! Thanks for the help!
Great facility!!! Very helpful
Thanks for all your help yesterday!
Trudy provided very professional service.
Lisa was a big help to me - gave me prices, the address and how to get there, availability and sizes and did it all with a happy voice! She makes it easy to want to use this facility.
Lisa was really nice helpful👍
Great customer service trudy and lisa were great
Trudy and Lisa are fabulous, these lady went above and beyond helping me over the phone today and then again. Here in person. Thank you ladies for all your help.
Fantastic staff, extremely friendly service, well maintained property
Lady Trudy atencion she do for me is very good
The office staff are amazing. They are lovely people to work with. We've stored with them for years! Try them out
Mrs Trudy is the best employee and is I true blessing to work with she deserves a 10 but you only have 5 stars
Truly was outstanding!!! Extremely helpful!!!
It’s was a great experience in and out
When the facility did their maintenance and spray painted the doors orange again my possessions inside were covered in a light orange coat of spray paint.
Insurance does not cover “vendor damage” and so the damaged items are my own loss. Does not seem fair at all that there is no recourse to their own mistake.
The very nice lady who works there said I was not the only one to complain and told me to contact insurance…..
Lisa helped me out and showed me around the property. Very clean and great property! She is super helpful
Jackie was a great help to asking && informing me of the options I had regarding my space , &payment options. I really appreciate her !!! She is awesome !!!!!!
Lisa was really helpful. Very friendly and nice!
Need to take more forms of payment and stop theft
Lisa is a delightful person! I appreciate Lisa’s advice and knowledge.
Lisa was really nice and accommodating
Lisa and trudy were very good
Trudy gave excellent service and answered all my questions, so I had a clear understanding. She set me up with auto pay
5 star experience for a storage unit. Great communication from the reservation all the way to dropping off our stuff. Older units, but everything was clean and easy to navigate.
Just moved into the unit, they have a lot of upgrades going on, landscaping & building maintenance. You can see the restoration of beauty in progress. When you call or go to location, ask for Lisa, she is wonderful her customer service is excellent.. Lisa’s customer service makes this place a 5 star …
Lisa is always so sweet when I stop by to look for something. She's like an old friend. My friend also enjoys seeing her when she stops by to get something from her storage unit
Great experience with the help of trudy lambeth
Trudy Lambeth was very helpful with moving in and with all my questions
This a clean facility with great staff, Lisa was pleasant as always i enjoy speaking with her.
Lisa was great, she gave me options on different units available. Very helpful. Thank you Lisa
Lisa was very helpful and helped me get a great deal on a unit when school gets out!
Absolutely LOVE talking with Lisa! Very professional service and kind person that had patience with many questions! Highly recommend Lisa!
Needed a storage unit for a recent move and Lisa C was super helpful in getting us in the right size unit! Thanks to all at Public Storage!
Lisa C was so helpful and knowledgeable! The facility was also very clean and easy to utilize
I am so glad I showed up in person. The office manager Trudy was a very big help and got me all squared away with a great unit at a great price. I was in need of a better storage facility than price gauging Extra Space Storage who are notorious for raising rent making long term rental pointless.
Jackie was so helpful with moving in!
She was patient and gave great advice on choosing a space. Her customer service skills are outstanding! I highly recommend choosing this location and Jackie for all your storage needs!
Completely agree with johns comments and others that were recently broken into. Mine also was and they keep going up on the rates. Wow !! And no theft protection. No one really cared. Called the police myself and insurance doesnt cover it all. Been doing business here over 20 years . First time this happened. But was told camera didnt get any coverage on my row also. And also prices should not be raised on long time customers especially when new customers can move in for $1 for first month. Dont rent here its happening alot and nobody cares. Not enough security at all. Just basically rent at your own risk !!!! So upset about the situation. Could have been prevented with just a little security. The Lord knows they sure charge us all enough for it !!!!
Probably moving my stuff out soon and will never return again. Your company has definitely dropped the ball. Negligent and disrespectful to your customers for one thing. So upset 😡. If you value your belongings dont put them here. Getting rich on the poor God is not fond of.
Storage unit was broken into recently and the manager was very nonchalant about the situation. I had to call the police myself even though multiple units were broken into at he same time as mine. I was told no cameras show on my row but who would know that but people that work there. Police officer even said just within the month multiple incidents have happened at this business but yet they don't let people know up front that this is a consistent thing that happens at their property. I believe there are staff members involved in these incidents. It's definitely an inside job. Will never use this business again. They not helpful or remorseful, but how could they be, it's the normal for them.
Trudy gave us so great service!!! love the experience
Ms. Trudy was very loving understanding and flexible. I appreciate her !
Lisa was absolutely fabulous!!!
Trudy was an excellent help and very thorough employee as she made it painless and so easy for the whole process obtaining my unit. Thank you Trudy!
I had excellent experience!
Thank to the wonderful lady at front desk!
Just ask for trudy! She’s awesome!!
Trudy was extremely helpful. She was very knowledgeable and got my needs taken care of quickly.
Very nice affordable storage unit and Trudy made dealing with the rental PERFECT!
Be halfway decent if they ever answered or returned a call. Rates have almost tripled in 2 years. Started out 99 a month now 240 a month.
Trudy was incredibly helpful and able to assist with any questions i had for her
Lisa was very helpful and friendly
Lisa was awesome in helping me out!
Both the ladies at the front desk were friendly, professional and knowledgeable
I love it when the person working (Lisa) is kind and helpful on the phone! I’ll use these facilities when I move.
edit: I called again and Lisa is still there answering calls and making everyone happy! Great customer service.
Lisa is always very helpful and such a pleasant person. Thank you for your pleasant attitude. You are always very thorough in your job.
Lisa was very helpful and answered all my questions professionally and timely. Have been looking for a storage facility and this one has decent prices and decent units as well. I will be contacting again to set up for a unit!! Definitely give them a try.
My elderly mother called me to rave about her customer service from a nice lady named Lisa. She said Lisa was patient helpful and kind. If I didn’t work out of state I would definitely offer Lisa job where I work lol. Facility was also well kept.
After a slight misunderstanding, I can't say enough positive things. Lisa was helpful to say the least and dealt with my attitude and didn't call me out on being wrong
. Can't say enough good things.
Lisa is awesome! Great experience with her there.
Only complaints pavement is like a rollar coaster and dumpster stays full. Easy online and quick reservation & pay. Storage unit was clean. Kind receptionist.
This is the worst public storage I've ever rented from. I've been there almost 5 years and then robbed three times from the ceiling and getting my lock cut. I will follow up with pictures of all kinds of units being replaced with new locks mechanisms. I will definitely update my review. I'm still waiting for a response so I can actually get a time and date when somebody's going to be there to open my unit. This is completely false that rating. I saw people that had codes that were walking in with shopping carts!!!! Management does not care at all!!
Worst place to store your stuff. No security cameras and units not secure from other clients. Random people digging through the trash and Management is ok with that.
Trudy was amazing to work with!!!
Pretty disappointed in the way my things were treated. My things were stored here for FOUR years, never missed a payment. If I was late or forgot To pay I would pay 2 mos at a time or called and let them know. I never received a call or any notification that my unit was up for auction. After I paid my bill, I got an email stating that my unit was auctioned the day before. So I guess I paid remaining auction fees and balance. After searching my email I did have one email saying I missed a payment but still never received a phone call or anything in the mail. I lost lots of memories, the other things can be replaced. I just feel as though if I've been a customer and have been paying for 4 years I deserved some type of courtesy all or letter. Obviously I still had a need for the items if I had been paying 150-200 a month for 4 years.
Over priced not to be climate controlled. Continued to go up on rates about every 4-6 months.
Trudy is not only a great person to work with, she has patience and knowledge beyond what's necessary! Everyday she gives 110%
Lisa is a godsend! She helped me out with my rental & sold me a few supplies I didn’t know I needed.
Trudy Lambeth was such a great help to me.she was so understanding and an expert at what she does. She was a delight to deal with.
I have only had the greatest experience with my unit! Trudy answered all of my questions and was so sweet! She’s an exceptional worker day in and day out!
Trudy was so very helpful. I cannot explain how truly amazing she is. She helped with me with my various questions, and helped me make the process flawless. I would recommend Trudy every time.
Truda Was provided excellent and fast service highly recommend getting a storage unit here
Trudy gave superb service, and she made the whole experience a breeze! She needs a raise! You cannot beat the quality she provides. Happy to be renting from here!
Trudy is truly an exceptional person! She always has answers to every question I've asked. She made the whole experience swift, and such an easy process. I would recommend Trudy to everyone I know.
Mrs.Trudy was wonderful and very pleasant. Thank you so much ma'am
Again! Told one thing on the phone, drive over to location get a different answer
Trudy was very nice and helpful extremely recommend!
Ms. Truly was a excellent person. 💕 the service.
Mrs. Trudy was very informative with everything . She took time and was patient with any questions and concerns that we had about the unit. I would recommend her to others.
My experience today went very well. Mrs. Trudy was a joy to work with. She made the process easy.
Trudy. Was a blessing.. for helping me with my storage.. great job.. a tremendous help to me.. thank u
Good service and very nice lady Ms. Trudy
Incredibly unprofessional and the people did not show up for my appointment. When I got there, me and another customer were waiting to see our units for a half hour and no one showed up. Do not recommend this place.
Excellent service! Everything was sent via text and email that I needed and the storage facility is clean. Super happy and I highly recommend Public Storage!
Trudy was so helpful. Highly recommend
Units are in decent condition and there is plenty of room to access the units also. Overall very impressed. The site personnel are super helpful and are the icing on the cake. Secure sites and no worries of water damage or theft. Definitely enjoy doing business with this site.
OUTSTANDING CUSTOMER SERVICE. MRS TRUDY, LOVE HER SO MUCH
Absolutely love Lisa!! Great person who know how to provide great service 100% of the time.
Such a nice person. Lisa was great when I was asking so many questions! I'll definitely be using your place!
Me and my friend came and got a unit and Ms.Trudy was a tremendous help and gave us great service.
Trudy was very nice and Helpful and showed me better way of coverage.
Trudy is awesome!! Super service and so happy to be renting here!!
Mrs. Trudy was a blessing. She was so nice and helpful
Lisa is a joy to deal with. She is very knowledgeable and helpful! I would recommend this facility to anyone looking for storage space!!!
Absolutely love Lisa!!! She is amazing and so helpful especially when it came to understanding the prices.
Lisa and all employees I have dealt with since dealing with Public Storage have gone above and beyond to make me feel happy for selecting their Services . . James
Great staff and facility !
Trudy was very helpful and we got a fantastic deal. Thank you!
Good layout. Easy to load and unload with the sloped layout.
Lisa helped me get all set up. Great customer service, patient, thorough. 5 stars!!
Thanks Lisa
Trudy is very friendly and knowledgeable I've had a storage unit there for a month so far. It's super close to where I'm staying so very convenient as well!
Trudy was very kind and friendly with her services today!! Would recommend to a friend!!
She was very nice and helpful
Trudy helped me to rent a 10x20 unit and she made the process super quick and easy. Their prices are really great too!
Awesome manager truly she did great job she nice and helpful thank you truly
Trudy was a really great help and very patient! Thank you so much for your time and assistance!!
Ms. Trudy provided me with excellent service and she is extremely knowledgeable with all the information. Enjoyed the little time that was spent.
Trudy provided a great service very grateful
Trudy was amazing and gave me great service! It was pouring rain outside and she still gave me amazing service.
Trudy was absolutely amazing!!!
Truly was extremely helpful in assisting me with all of my questions. She was so pleasant talking to and she spent much time with me over the phone.She went well above and beyond. Thank you so much Trudy. .Debbie from Long Island NY😊🤩
If you need a quality storage space go to Publix you can't beat it
Trudy was amazing with all her help! Very friendly as well! Definitely will come back and refer my friends thanks to her!
Buen servicio y la sra treedy muy amable
Nice location, friendly staff.
I would like to say that working with Chris, who I believe is the manager at this location, was really awesome. He knew his stuff. He was able to answer all my questions. I know it's hard to find people that take their jobs serious, or they just don't care about customer service, but this gentleman was really top notch. I don't imagine he will be in this position long, if this company promotes from within.
Trudy was so helpful. My door was stuck and she was quick to help me get it open. She was polite, and very professional. When I asked questions she was quick to answer, and knew all the answers to my questions. I am so pleased with her service.
Trudy was amazing!! Great customer service!!
Trudy was awesome great customer service!!!!
Well really disappointed in this facility. I lost my job due to coronavirus. I was unable to pay . Because of no income and they wasn't even willing to work witme therefore my things were going to get auctioned off .I have my dad's belongings in there whom is deceased on top of that everything in my compartment is molded