Public Storage Self-Storage Units at 2675 South York Road, Gastonia, NC

Brandon, the property manager was so amazing. Before I could get to the storage site, he had all my information Handled and ready to hand over to me. That was so helpful. I definitely appreciate quick Service with a smile

The property manager Brandon at s. York st. Is the man when it comes to helping a customer, he was polite and very understanding when unexpected things arose. He always Goes the extra mile.. ThanksBrandon and Public Storage

Wonderful customer service here. Brandon is great!

Awesome customer service!

I've had the best experience ever with public storage Brandon the attendant was real personable helpful and Curtis and made you feel good about it and showed you everything to do and he was went out of his way to help and I like that it's good customer service

this is definitely a good storage place to store your belongings they’re very nice and it’s quiet here too

Brandon is awesome. He is kind fast accommodating and keeps a really nice property. He communicates well and has a great demeanor. I feel safe that my belongings are there

Brandon is awesome. I appreciate him as my property manager!

Brandon had great customer service and I gave me great information about renting a space. He was very knowledgeable of rates and patient with all the questions I had.

I had an excellent experience with Public Storage! The facility is clean, secure, and easily accessible. Brandon was incredibly friendly and helpful, making the entire process smooth and hassle-free. I was impressed with how organized everything is, and I felt confident that my belongings were safe. The rates are reasonable, and I really appreciated the convenient hours. Highly recommend Public Storage to anyone in need of storage solutions!

I never used Public Storage before and Brandon gave great customer service and peace of mind knowing my items will be stored safely at this facility. Thank you for your help!

I like to say public storage on York st. Rocks Brandon was a lot of help if you need a storage unit don't hesitate to call and ask for Brandon he will get you what you need.Thank you!!!!

Property Manager Brandon is excellent with customer service. He will answer any questions you have and will do his best to work with you.

Brandon’s customer service was excellent. He was very knowledgeable about the units and he made sure I had all the information I needed.

Just want to thank Brandon at public storage York road Gastonia for his help with explaining the process and being so helpful to my mom and I. 5 star costumer service for him

The property manager Mr. Brandon is very helpful with navigating you through the rental process and keeps a very clean property. Thank you Brandon.

At the Gastonia location Brandon was AMAZING with my mom ..She was having trouble with the kiosk and he was very helpful and patient..Need more like him..Wish I could give 10 stars !! He deserves it!!! Thank you Brandon

Brandon has saved the day, Twice Anything to do with S York Public Storage Call him and he will assist and Work it out .. Thanks Brandon

Once u get ur stuff in there the prices changed without notice not a good place and rats

Brandon

Brandon was so polite and such a joy and have customer service

Authorities believe staff was involved in the theft of our property!

Bradon is an awesome property manager thank you for everything. Everyone should have a storage at this location excellent service

I came to look at a storage space and Brandon was very helpful and very knowledgeable about the rental property. The office and property was clean and will be renting there soon

Went to the Gastonia location. Brandon is amazing!!!!. He was very helpful and professional answering all my questions. He really made the process easy. Thank you Brandon!.

Rented this storage online then I went there to see the 800 unit all the way in the back I realized all the units looked like someone had tried breaking in them with a pry bar. There was also a large section where the barbwire on the fence was cut. Went back to the office and ask for a unit closer to the front only to realized all those units were tampered with aswell and someof the locks were cut off. We went back to the office for a refund since we didnt feel comfortable leaving our belongings there. Part of our money was refunded but they kept $29 for an "admin fee" . I lost more than I make in an hr and was there for less than an hour. Stay away from this location

Everyone here was super friendly and helpful, Excellent service!

Terrible customer service. Storage got broken into, No call… they put a new lock after 5 weeks of no lock and no call no key no communication.. I would rent elsewhere..

One star is significantly more than is deserved. My door has been broken since I moved in, getting it fixed is basically impossible and getting anyone to call back is completely impossible. I can't even get into my unit and I'm paying nearly $100 a month. I'll be ripping the door off myself if it isn't fixed soon so I can get my stuff out. DO NOT USE THIS COMPANY.

My first time ever renting a storage space. The lady helped me pick a storage unit that was just right for me. She was very friendly and explained everything in detail. In the future if I need or know of anyone needing a unit I would recommend this storage facility.

This place is awesome, the move in was quick and easy. They also have great security on sight. Will be using again. Highly recommended!!!

Great experience and Samantha was awesome

Started renting a storage space 3 months ago and was told that the rate would increase in 6 months. After 3 months, fees went up by $40. When I called the location, the representative told me to call customer service. I called customer service and they said that they reassess rates every 3-6 months and increase these rates depending on demand. Also, told that there is nothing that could be done and that property management has stated the new rate would stand. In closing, beware of this company. They will increase the rate without warning, and not do anything to accommodate you as a consumer. There are other local companies in the area who will not do this. Please contact me directly by clicking on my profile, and I can provide that information for those reputable companies.

Every thing was easy. And I love that I don’t have to get out my car to unlock the gate

Great service

I rented a unit in April until today. It was ok , not the best but we needed storage quickly. The rate for a 5x7 with insurance and lock was 96 a month. Ok great whatever, then I get an email saying my 5x7 unit is going up to 114 a month. That's not right. It's little bigger than a walk in closet , outside and not climate controlled. That's highway robbery. The entire compound is nasty and not well kept , there is no one on site so if you have an issue you just have to hope the kiosk is working. We moved out and will not return to this location. There are better kept climate controlled units nearby that are cheaper and have staff on site to assist you. Do better please. People are struggling badly enough right now without getting hosed over storage units.

Kiosk wasn't working and had to drive to Union Rd to the office, and Laura spent 2 hours back and forth on the phone to get everything set up right. I appreciate having someone who is willing and patient enough.

It's a great place to store your stuff. The staff is awesome and the blonde that works behind the desk is gorgeous. Very friendly I wish she was single

You can't beat the customer service that you receive here. Laura and Camero are so nice and willing to go out of their way to help.

Laura is AMAZING! She is always willing to lend a hand and ALWAYS willing to find out if she doesn’t know the answer. Thank you Laura again.

This place is gross, dirty and the units are filthy. There has been a sketchy cooler covered in flies a couple units down from mine, sitting outside for over a week. (Pic attached) No telling what is in there. I have included a photo of the sign by the dumpster, which clearly states “Help Up Keep Your Space Clean”. So after cleaning my unit because it was disgusting when I first arrived, I took my trash FROM the unit to that dumpster and then was fined $75. Clearly the don’t want to keep it clean by the looks of it. The storage units on Hudson are brand new, Wayyyyy cleaner and cheaper, go there!! Do not rent from here unless you want insects and spiders all in your stuff.

Excelente

Very nice people very nice facility staff was very professional help me work through getting my application filled out and ready to go to check in and new unit was very happy with overall experience

Nikki/Nicole was very helpful and came down to fix our door when we needed help.

Was very helpful

Being that this place is a kiosk it's so hard to get a return call back. The tree branches in the back are not groomed and hanging down so if you bring your truck or a car back there you have to move the trees branches out the way in order to get to your unit. The doors to unit have cracks in them even though you pull down and lock it so I know your furniture or whatever else you have in there have rodents running around. I have a wood frame picture in the unit when I opened the unit up the first thing I noticed was the frame was chewed up though plastic that was around the picture frame. It made me cringe to know I am paying for my valuables to be there safe and sound and I'm paying for a family of rodents and spiderweb in my unit. It disgusting can't wait to move out this unit and I may have to trash some of my items. It was the closet storage place to my house and I hate that I didn't put my valuables in a climate unit. Don't go there protect your valuables.

Terrible place to rent from and not safe at all. Several units including mine were broken into within the first month of renting. They moved me into another unit but they raised my rent 3 times in less than 2 years. I can’t wait till I can get out of this location