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Address

4715 Park Road
Charlotte, NC 28209

Phone

704-200-9534

704-200-9534

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units

Phone

704-200-9534

704-200-9534

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
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Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    10'x20'
    Online only price
    $ 160/mo
    Online only price
    Half Price Sale
    Large 10'x20'
    • Climate Controlled
    • Upstairs/elevator
    $ 160/mo $320
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    21'x10'
    Online only price
    $ 166/mo
    Online only price
    Half Price Sale
    Large 21'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 166/mo $332
    Online only price
    Half Price Sale

    No Obligation

  • Spring sale 50% off
    Restrictions, taxes, and fees, including an admin fee, apply.
  • Save Impression

    10'x10'
    Online only price
    $ 169/mo
    Medium 10'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 169/mo $ 169
    Hurry!
    Limited availability

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 235/mo
    Large 10'x15'
    • Climate Controlled
    • Upstairs/elevator
    $ 235/mo $ 235
    2 units left!
    Limited availability

    No Obligation

  • Save Impression

    15.5'x11'
    Online only price
    $ 259/mo
    Large 15.5'x11'
    • Climate Controlled
    • Upstairs/elevator
    $ 259/mo $ 259
    1 unit left!
    Limited availability

    No Obligation

Nearby Self-Storage Locations

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Madison Park Storage Units On Park Road

At this Public Storage in Madison Park, customers can browse a large selection of self storage units sized to accommodate nearly any haul.
Roughly five miles south from downtown Charlotte, this property is located just east of Interstate 77 on Park Road between Woodlawn Road and Tyvola Road.
This all-indoor facility offers indoor storage units and climate controlled storage units ranging from small to large.
Trips to Marion Diehl Park are a bit easier to plan for when storing recreational, outdoor items in a 5x5 storage unit at this location, whether it's sports gear or just blankets, backpacks and portable chairs.
Myers Park High School families know how fast stuff can pile up around the house. Grab a 10x15 storage unit and declutter the home by storing boxes, seasonal wardrobes, electronics or boxes of books nearby.
Residents in the surrounding communities, including Collingwood, Ashbrook-Clawson Village and Barclay Downs, who suddenly need to pack up an entire five-bedroom home will find enough storage space in a 10x30 storage unit, which is big enough to hold large furniture items, appliances and so much more.
From cheap storage units to moving supplies, all offered with excellent customer service, Public Storage takes great pride in serving the Madison Park community and the entire Queen City region.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 228)

January 16, 2024
Google Public Storage Peggy Collins
After my initial move-in there have never been any carts available. Last time there was a Michael's shopping cart. One shopping cart. Not very useful for moving big boxes and furniture. I have never seen an employee. Despite being there during the clearly posted office hours the door is locked and no response to knocking or phone call. There are too many other storage options for you to consider using this one.
September 5, 2023
Google Public Storage Kiesha Scott
Lady at this location, think her name was Ty. She was very helpful and nice, needed help with something going on with my son storage. She made the process soooo much easier than the person on the phone. Very customer friendly.
April 30, 2023
Google Public Storage jayde unique
April 17, 2023
Google Public Storage Eunna Suh
Do Not Use this location or public storage!!! I had a pleasant experience renting the unit at first. Then it went downhills fast. They raise the rent after a few month w/just a notice email that its going up. Not asking, not negotiating, not even advanced notice so that you can move out. And its impossible to reach the property manager or anyone in corporate other than live chat and they tell you to wait 72hrs. They expect you to work around their schedule not yours. Ive stopped by many times to get ahold of the manager but never saw anyone and the door is locked. Ive called so many numbers and it goes to vm 100% of the time. Ive seen people here who couldn't unlock the elevator with their app and just wait out helplessly. Do not waste your time, you will never see a real person at this location.
February 3, 2023
Google Public Storage Brian Raines
The facility is nice, but just after 4 months of having a unit they went up over $110 a month in rental cost.. over 25% increase for existing customers.. would NOT recommend using any Public Storage brand facility
February 2, 2023
Google Public Storage William Brodnax
DO NOT STORE ITEMS HERE OR BUY AUCTIONS FROM THIS LOCATION BECAUSE THEY WILL STEAL YOUR ITEMS!!! I do a lot of business with Public Storage both personally and through my business but unfortunately someone at this location is a thief. I purchased a storage unit through a third party and in a nutshell the pictures that was taken of the unit and the way the unit looked when it was opened by the staff after I purchased was totally different. Someone had ransacked it and stole a lot of items mostly from the jewelry box that was in the unit. STAFF IS THE ONLY PEOPLE WHO HAVE KEYS TO THE UNITS ONCE THEY GO ON AUCTION. The area manager and I believe one of the store managers did not handle the situation as the should have. It seemed like no big deal to them. What should have been a really nice haul turned into a nightmare with a bunch of junk.
December 18, 2022
Google Public Storage Gene Middendorf
Excellent help getting the space rented. 👍 Real pleasure working with Angie - made the process easy for me.
November 27, 2022
Google Public Storage Meech That’s it
Was finally able to get a space here!
October 14, 2022
Google Public Storage Robert Merabov
Very nice people
July 14, 2022
Google Public Storage ??
i spoke with a young lady named jaydah and she was so nice and patient with me !
July 1, 2022
Google Public Storage KAROL ANDREA CEPEDA TORRES
June 30, 2022
Google Public Storage jade diamond
I just came in to buy a few boxes but the store was so clean and organized and the manager even helped me take my boxes to my car... So sweet!!
May 10, 2022
Google Public Storage diaviona slay gang slay gang
Ms Jo is extremely helpful and she makes sure you get a space even if it’s not at her store. Goes above and beyond for her company and her customers. Wish I could give her 10 stars
May 2, 2022
Google Public Storage Mo Gore
Brenda and Sherise were awesome on arrival!
March 31, 2022
Google Public Storage Leo Caplanides
Provided excellent customer service!
March 28, 2022
Google Public Storage Rusty Michael
Joe help me so much I was completely lost you showed me so many things in the store to help me pack and showed me how to use the gate and how to use your app and I learned a lot of things from her and she's wonderful.
March 26, 2022
Google Public Storage ol' skool divas 90's
Nice clean convenient place
March 26, 2022
Google Public Storage Konnie Schneider
JO IS FABULOUS! SHE HAS GONE ABOVE AND BEYOND HELPING ME WITH ALL MY STORAGE NEEDS AND QUESTIONS AS WELL AS OBSTACLES I HAVE FACED DURING MY TRANSITION MOVING BACK TO CHARLOTTE.... AND WOULD HIGHLY RECOMMEND HER !!! THANK YOU JO FOR BEING SUCH A WONDERFUL PROFESSIONAL AND HUMAN BEING!!!
March 25, 2022
Google Public Storage Linda Smith
Jo was fabulous! She is kind, patient, efficient, and helpful. A very professional employee…keep her!!
February 26, 2022
Google Public Storage Dale Neeley
Great facility. Clean and organized. Jo was great. Very professional and extremely knowledgeable. Thanks Jo!!
February 10, 2022
Google Public Storage DAMONICKA MILLER
Ms jo was a pleasure to work with. Very kind and helpful.
February 10, 2022
Google Public Storage Jessica cody
Jo was awesome !! She explained to me how everything works ❤️! I’ll will using this facility again❤️
January 8, 2022
Google Public Storage Ike Belk
Jo was the best!!
January 8, 2022
Google Public Storage Jemel Phynon
Joe was very helpful, professional and patient as I went through my transition to the Charlotte area. She was very informative in all aspects of rental payments due and other pertinent information. Rental space and office was very clean and presentable. I strongly recommend this location!
December 1, 2021
Google Public Storage Marc Verica
Great option for easily accessible, secure, and climate controlled storage. Jo is very helpful, responsive, and friendly. Would highly recommend this location.
November 21, 2021
Google Public Storage Michael Nemard
Great facility. Instructions were clear and concise. Well lit...you can do everything online.
November 15, 2021
Google Public Storage Mrs. Eppes
Property manager Desiree is really sweet and helpful. Came in to make a payment, quick and easy.
October 26, 2021
Google Public Storage Eva Matthews
Came to 9400 public storage to make payment for park and senca rd public storage cherese has wonderful customer service
May 5, 2021
Google Public Storage Erik Ridd
Taylor & Brenda provide world class service. They were friendly, helpful and courteous….facilities were clean, great atmosphere.They made coming to Public Storage pleasant.
May 5, 2021
Google Public Storage Mtaka R
Taylor was great. Showed us a unit that met our needs. Explained the process. Clean facilities. Our stuff is stored.
February 2, 2021
Google Public Storage Summer Hill
Markee was very helpful ,patient and gave Great customer service..
January 30, 2021
Google Public Storage Thomas Hixson
Reenee and Desiree were amazing they had amazing customer service and great people skills keep up the good work Public Storage you hire people that love their job
July 18, 2020
Google Public Storage Sommer Foard
Updated Review: After a bad experience from a break in. District Manager contacted us regarding our issues. She clarified the position and duties each employee is to do in this situation. The one employee handled our situation the best she could. The insurance company that we had to purchase since we are renting from this company is blaming the facility being non compliant and it seems it’s the Insurance company that’s lying and avoiding our unfourantate violated experience. We feel very violated and hate we purchase this insurance monthly, but appreciate the local Public Storage Facility at Park Rd trying to resolve their part in it and being willing to be of assistance if possible. I did not give 5 stars because it has taken a while and still has not been resolved, there was a bad experience With another employee, and our belongings was stolen and we are out of equipment, while an insurance company is trying to avoid coverage at all costs.
June 17, 2020
Google Public Storage Jonathan Cheville
Sherese took the experience of renting a storage unit from just another "to do" list item to the highlight of my day! So glad I rented here
June 3, 2020
Google Public Storage Roderick Davis
Dee. Thanks so much for your kind help, and the laughs!!
June 3, 2020
Google Public Storage Marchon Wall
Thanks for all your help Dee!
April 22, 2020
Google Public Storage Antonio Ford
Thank you to Dee for being very helpful and understanding.
April 21, 2020
Google Public Storage Hunt Wofford
Easy process to obtain a storage space. Dee was very helpful and a pleasure to work with. I would recommend this location to anyone who needs storage space.
April 15, 2020
Google Public Storage gene cochrane
Dee helped me this afternoon and was delightful - funny and helpful. In these days of restricted movements and "stay at home", it was a nice break from the dull routine to meet a friendly and helpful person.
April 12, 2020
Google Public Storage Denielle Ezell
Cherese had great customer service, showed me unit in the rain
March 25, 2020
Google Public Storage Cathy Link
Dee was very helpful, efficient, and friendly!
February 24, 2020
Google Public Storage Antonio James
February 11, 2020
Google Public Storage Natalie McIver
Excellent service. Renee was a tremendous help to me in choosing the box I needed. I’d recommend this location and Renee to anyone!
February 8, 2020
Google Public Storage Chris Kille
Very easy and affordable.
February 7, 2020
Google Public Storage Steven K
Desiree was AMAZING!!!
February 7, 2020
Google Public Storage terrence crosby
Desire was great helping me today!! Great customer service!!
February 2, 2020
Google Public Storage Katherine Blackwelder
Too big. Difficult to get to businesses on the front of building. Usually none are open when you finally get around there.
January 31, 2020
Google Public Storage Claudia Iglesias
Desriee is awesome, very helpful and professional. Will recommend!
January 7, 2020
Google Public Storage ATG
Desiree was so sweet and helpful. Amazing at what she does!
January 4, 2020
Google Public Storage Jeff W
Renee was great! She took a lot of time to show me various size units that were available. She asked the right questions to help determine the appropriate size that I would need. Unfortunately they did not have the large unit available. She searched and found one on South Blvd. Renee even called ahead to let Dee know I was on my way! Great experience at both locations and recommend both. Exceptional service in today’s society!
December 21, 2019
Google Public Storage Walter Fisher
Renee assisted my wife and me earlier today. She provided courteous, superb service, responding to our questions, showing us available storage units and generallly being very helpful.
December 21, 2019
Google Public Storage Abigail Olson
Renee at Public Storage was super helpful, efficient, and made the experience super easy!
December 19, 2019
Google Public Storage Anubis goat
Desiree was very kind and very helpful. I was looking for Doordash entrance and came into public storage not sure where I was. Instead of just sending me on my way, she took her time explaining to me exactly where I needed to be. If I ever need any storage for any reason, I’m coming here and I hope to see her friendly face!
December 18, 2019
Google Public Storage Hilary Roselli
Today was my last day utilizing this Public Storage location for my storage needs. After having been a customer for almost a year and a half, I would like to say that I have never been treated with such amazing customer service and satisfaction as I have with this group of ladies. Lauren was great and always helpful. Renee and Desiree both assisted me tremendously with my move out of the unit. I was not able to be at the unit as I currently live out of state and needed assistance opening the unit for me in my absence, and in guiding the movers. I am so pleased with the service of these two ladies as they were kind, patient, efficient and went above and beyond. If you ever need to rent a unit, I recommend doing so at this location! They have your back and are there to help in any way that they can. Thanks ladies!! @ 4715 Park Road, Charlotte, NC.
December 5, 2019
Google Public Storage Ryan Camponescki
I Walked in to the park road location, and was received with a warm welcome from Lauren M. Lauren was most helpful throughout the whole process. I would recommend anyone moving to South Park area to come see Lauren M as she will take great care of you.
December 4, 2019
Google Public Storage Harrison Hunt
Lauren M. was great! She was very helpful and provided all the information that was needed to secure the unit. The unit is very accessible and we look forward to using it.
November 25, 2019
Google Public Storage Brittany Carita
Katrina very helpful and friendly!
November 20, 2019
Google Public Storage Orlando Thornhill
I would just like to say I had the most sweetest nicest lady today!!!. She did and amazing job answering all my questions about renting a space... I had several questions that I needed answered and she answered each question with patience and she was very kind, being that I explained to her about the bad experience I had in another state... Thank you So Much Rosa Bullock kudos to you🙂
November 18, 2019
Google Public Storage Larry Rowe
Katrina helped me to find a unit here at this location. Super friendly, super helpful, and waited patiently for me to select the unit that fit my needs! It’s always nice when the service goes above and beyond to meet and exceed your needs.
November 17, 2019
Google Public Storage Amber Montgomery
LAUREN IS AMAZING!!!
November 16, 2019
Google Public Storage Ben McDonnell
Katrina was great help!
November 15, 2019
Google Public Storage Brighter Products
Katrina gave us excellent service, showed us the unit we reserved and provided us with all the information we needed very politely and made us feel safe with our decision since this was the first time we got a storage unit. Unit was very clean and ready for us to move in. Very happy with our experience
November 14, 2019
Google Public Storage Brandon Bryant
Lauren is cool to talk to and really helpful!
November 13, 2019
Google Public Storage Tammy Tolbert
Lauren always helps me when I visits the property. Always provides outstanding customer service.
October 24, 2019
Google Public Storage Lisa Rowland
Lacey was GREAT! Thanks for the help!
October 14, 2019
Google Public Storage Lauren Johnson
Have used this facility twice now it’s very quick, easy, accessible, great location and service. Lauren was great and very helpful I had my unit in minutes.
October 11, 2019
Google Public Storage Katrina Moore
Katrina was a great hlep answered all our questions showed us different size units very clean.Very friendly and helpful she had all the right answers and knowlegeable of the business. Thank you
October 7, 2019
Google Public Storage Kelli LeValley
Lauren is such a sweet associate! Very helpful!
September 26, 2019
Google Public Storage D'ne Foster
Came in this location over the weekend and had the opportunity to work with Chay. She was a great help and very knowledgeable. Will be using this location much more
September 26, 2019
Google Public Storage Shakeema Simmons
I was assisted by a rep named Chay and she was so helpful. We're moving soon and will need storage until our closing date and Chay answered all of my questions with patience a smile she was great!!
September 26, 2019
Google Public Storage Chelsea Bryant
Chay was very helpful today. Great customer service ...Thank You Public Storage
August 29, 2019
Google Public Storage Jason “Jayville” Thompson
Lauren is awesome!!
August 28, 2019
Google Public Storage Scott Hoosier
Lauren was tons of help and we could not be happier.
August 28, 2019
Google Public Storage SS T (Chevy)
Staff usually polite
August 18, 2019
Google Public Storage Emmanuel Charles
Lauren M was the bommbbbb. Great help. Thanks a lot!!!
August 16, 2019
Google Public Storage Lisa Miller
August 14, 2019
Google Public Storage Kate Badley
Lauren was the consummate professional. Easy check-in, easy processing, i.e., first-rate service! Expecting an uncomplicated experience while my belongings are stored at this facility. The only admonition I'll make to the owners/management is this -- please consider extending accessible hours to 10:30pm each night (from a current 9pm closure). Working adults access storage units AFTER work-- conventional business hours 9-5/10-6. A 9pm closure doesn't leave a satisfactory amount of time for customers to work in/out of their storage unit. 9pm is not tenable.
August 13, 2019
Google Public Storage Danny Hellams
Thanks for all your help in getting the extra space we needed to accommodate our storage needs.
August 4, 2019
Google Public Storage Jazzy J
Lauren is a rockstar!! She was super sweet & answered all my annoying questions! Very happy with the service she provided. Thanks for all your help/hard work! My main request to the company would definitely be invest in a few more moving carts!
July 28, 2019
Google Public Storage Mike Heafner Jr
Lauren M was persistent and patient handling all our needs. She was able to answer all our questions regarding this rental. I would recommend this location at 4715 Park Road Charlotte NC to anyone. Mike
July 17, 2019
Google Public Storage Cassandra Toppino
Extremely Clean, Laura M was always very helpful. The temperature was kept cold in the summer.
July 5, 2019
Google Public Storage Antoine Walker
Needed a couple of boxes, markers, and tape recently. Danika was able to provide what I needed and great customer service.
June 29, 2019
Google Public Storage Karissa Phillips
June 12, 2019
Google Public Storage michael hansen
Even though I didn't get a storage unit Lauren was very knowledgeable friendly and considerate. If I need storage again I would not go anywhere else
June 1, 2019
Google Public Storage Theresa Nalls
Thank you to Renato for helping our family this weekend get the last of our Aunts estate out of storage and close out our account so efficiently. From Lauren’s assistance setting up our unit during such an emotional time of loss to closure of the unit, the Public Storage team has been great!
May 29, 2019
Google Public Storage Wayne B
Jalen was extremely helpful and provided great customer service!
May 9, 2019
Google Public Storage Antonio Garner
I visited this location today to inquire about climate control storage units and was greeted and toured by Jalen White . Property was clean and net and I was given the ultimate customer service experience. I will be back soon to make a future reservation for my reservation.
April 21, 2019
Google Public Storage D S
Clean
April 18, 2019
Google Public Storage Whitney Miranda
Will was friendly and courteous. Helped us buy some boxes at a really great deal!
April 6, 2019
Google Public Storage Diane N
Thanks Lauren! Quick confirmation of my online reservation, all necessary information regarding access, codes and hours for entry provided during my onsite unit review. Quick, easy, painless. Pay attention when she tells you how to access the elevators, as this seems to be a challenge for some people.
March 26, 2019
Google Public Storage Jordan Stone
William always gives great service. Thanks
February 20, 2019
Google Public Storage John M
Great customer service from Tiana! Thank you!
January 29, 2019
Google Public Storage Davon Johnson
Great service. Very respectful. Beautiful ladies
January 29, 2019
Google Public Storage Maurice Chaney
Rat infested
January 16, 2019
Google Public Storage Bill Miller
Lauren M. made the whole experience enjoyable. I was in and out in 20 minutes and had a nice 10x10 unit.
January 10, 2019
Google Public Storage Bradley Clark
Awesome customer service from Lauren M! Great location. Perfect loading area. Supplies available.
January 8, 2019
Google Public Storage Donald Lam
Lauren signed us up and she was very professional, organized and efficient. She was cheerful and pleasant and a pleasure to work with.
December 3, 2018
Google Public Storage Jessica Leckner
Thank you Lauren!
November 16, 2018
Google Public Storage Scott Smith
Elevator is down at the location. I gave 5 stars for the great customer service given from Thomas. This young man help me with my bill and helped me find a cart to move my belongings. He’s valuable to the company you should definitely store your stuff here with him.
November 12, 2018
Google Public Storage Ellie Tallman
Lauren was super helpful and made the process very easy! She showed us to our storage unit which was very helpful. She was upbeat and personable which made the experience better than just 'getting a storage unit'. I have already told others how easy the process was along with the good pricing and clean facilities.
November 9, 2018
Google Public Storage Robin L
Tiana was very Friendly and patient and had great customer service!
November 9, 2018
Google Public Storage Jerrica Belk
Tiana has great customer service very friendly and helpful
October 10, 2018
Google Public Storage SHAMIKA KELLEY
Lauren M helped me and she was awesome! I wish it was more people like her in the world! Very nice and knowledgeable! Great customer service!
October 10, 2018
Google Public Storage Trevor Taylor
Staff member Lauren M. was very friendly and knowledgeable! She went above and beyond for my needs. The facility is clean and in a very convenient location.
October 8, 2018
Google Public Storage Armando Chardiet
Great customer service!
September 25, 2018
Google Public Storage Danilo Hirschler
Excelent storage, I really recommend. I visited other Public Storages and this one was the one that they were more attention with me. Also this storage has air-conditioned.
September 24, 2018
Google Public Storage Laura Gleaves
Thoroughly recommend Park Road, Charlotte, NC Public Storage. LaDonna went above and beyond with her outstanding customer service, making the whole storage process simple and leaving us feel like highly valued customers. Clean, safe and temperature controlled storage - will definitely use again. Thank you, LaDonna!
August 23, 2018
Public Storage Rickey Potter
Is there 24/7 access
August 14, 2018
Google Public Storage Hooper Hardison
I originally rented two units. Lauren helped me and she was outstanding. I came back to rent a third unit. Tiana, who was also outstanding, helped me with this one, and everything went smoothly. Lauren and Tiana were both very pleasant and helpful. All three unites were clean. Check-out was quick and easy. Overall I was very impressed!
July 26, 2018
Google Public Storage Danny E
July 2, 2018
Google Public Storage Michael Stutts
Lauren was awesome and made the experience so easy. Definitely recommend to anyone who needs storage!
June 18, 2018
Google Public Storage Lexy Richards
May 21, 2018
Google Public Storage Christopher Nordberg
Quick and easy to rent. Well maintained location. All the moving supplies you need sold in the store.
May 14, 2018
Google Public Storage sheri Spivock
Lauren made me feel comfortable. Gave me options. Reviewed all details and what to expect now and in the future with keys, codes, bills. Like that it is a climate controlled space. I would refer to anyone looking for a clean, friendly place to store their belongings with no worries. Sheri
April 30, 2018
Google Public Storage Matthew Forster
Great knowledgeable, kind, courteous staff. Lauren was very helpful in setting up everything.
April 30, 2018
Google Public Storage Scott Bengel
Just leased unit with Lauren and found her very helpful, facility is clean and security conscious. very accessible to our home and straightforward and quick documentation
March 29, 2018
Google Public Storage Alyssa Snow
Looking to move soon & needed help with this whole storage thing. The associate, Tiana(I believe that was her name) was very helpful with the pricing & the spacing. The store was clean & the staff was great !
March 10, 2018
Google Public Storage Lynn Weller
Lauren M. was terrific! She was friendly, and professional. This facility is clean and convenient.
March 7, 2018
Google Public Storage Charlotte Hil
I come in once a month to pay my moms storage bill and over the last couple months have gotten to know Lauren! Super friendly and great customer service!! The property is well run and well staffed
February 18, 2018
Google Public Storage Bette Ricks
Thank you Lisa for being so patient with my daughter, and satisfying her immediate needs for her storage, your service is most appreciated!!!!
February 15, 2018
Google Public Storage Ben Horton
Great staff, very helpful in helping me find the right unit for my needs. Lauren M stayed late when I had to make a change to unit size at the last minute as a moving truck was arriving to the facility.
January 30, 2018
Google Public Storage Clean Girl Soap
I've been using this location on & off for over 7 years! The location is perfect & since Lauren has come on board with Steve this place is looking better every month!! Units are always clean. Lauren is always smiling & has the best attitude! Temperature controlled all year with access code elevator! Pricing is reasonable so for business or personal storage this is the best place!!
January 19, 2018
Google Public Storage Michelle Hudson
Lauren is amazing very friendly and fast and timely help location is vey clean and she was very knowledgeable
January 5, 2018
Google Public Storage Amanda Heiman
December 29, 2017
Google Public Storage TheGrayWolf
Lauren in the office is an absolute joy with whom to do business. I have rented storage for 4 years and have no complaints.
November 23, 2017
Google Public Storage Bruce Hall
Great storage location, there are various size units over 4 floors in a heated/cooled building with good access via a covered loading bay and pin code elevators. The staff I have encountered are friendly and helpful, and Brenda did a great job at check-in, explaining and showing everything I needed to know. The facility is accessed via a side road with traffic light intersection to Park Road, so good road access as well. You have to buy the barrel lock that fits in their doors, but saves having to get a separate pad lock, and its yours to keep. I was a little surprised that the roof of the unit looks like chicken wire, but I expect that is to facilitate temperature control, and the security seems pretty good with cctv etc. So I have been very pleased so far.
November 10, 2017
Google Public Storage The Lentinis
Great experience here! Brenda was so nice and helpful when we needed to change units and get a larger storage unit! Thank you!
October 8, 2017
Google Public Storage Travis Looney
Brenda was very helpful in helping me choose the right size unit. She was professional & the storage space & office was very clean. Strongly recommend
August 14, 2017
Google Public Storage Tiffany Ledbetter
Rebecca was so helpful when I came to get some information on storage units. She answered all my questions and and was very informative for my move in a couple months. Definitely will be coming back!
July 12, 2017
Google Public Storage Elizabeth Hall
Great customer service!
June 12, 2017
Google Public Storage Brandon Hunt
Wish I could give a 0 star. Just got of the phone with Mike and he was totally unprofessional and not respectful. I was leaning towards this place because it close to home, but now after speaking with Mike I will find somewhere else. Thanks Mike for making my decision an easy one.
May 31, 2017
Google Public Storage Nicholas Stalker
Rebecca was extremely helpful today and always had a smile on her face. Rebecca, made my moving experience wonderful and I look forward to continued business with Rebecca and this facility.
May 30, 2017
Google Public Storage Kartoon Kraze
April 28, 2017
Google Public Storage Lori Wilson
Brenda was consistently friendly and helpful; the facility is clean, well-maintained, and conveniently located, and our storage unit meets all of our needs!
March 23, 2017
Google Public Storage Lon Brown
Rebecca was very friendly and answered all my questions I asked the storage units was clean my experience there was good
March 23, 2017
Google Public Storage Mary Strickland
Rebecca was knowledgeable and helpful. Great customer service.
February 21, 2017
Google Public Storage tempie boyd
February 9, 2017
Google Public Storage Tara Kirk
Rebecca was a great help when I came in! She helped me find everything I needed and was super efficient. ☺️
January 15, 2017
Google Public Storage Rebecca Fredericks
Very convenient and safe...well managed and maintained!
December 20, 2016
Google Public Storage Janell Eades
Great service and pricing
December 9, 2016
Google Public Storage Alex Thompson
Rebecca was excellent!
December 5, 2016
Google Public Storage Tiffany Gonzales
Came in to make a payment for my fiance. We are actually at another location but Rebecca was very helpful and has a great personality. Loved this property. It was very clean .
November 16, 2016
Google Public Storage Sara Mathis
I am pleased so far with my transaction at Public Storage. Rebecca is great and the facilities seem clean, well-lit, and safe. I'm glad I found this place!
November 2, 2016
Google Public Storage NCPHYNEPROMOTION COMPANY
Rebecca was great
October 25, 2016
Google Public Storage Lucy Tyler Goldberg
Excellent service by Rebecca!
October 18, 2016
Google Public Storage Jonathan Pate
Rebecca is well mannered, and very respectful. My wife and I came in and looked for a storage unit, very clean and spacey. I didn't get a unit today, but I will be returning. Thank you. And thank you, Mrs.Rebecca. Keep up the good work.
October 18, 2016
Google Public Storage Brittany Armstrong
The facility was very clean and everything I expected and more! Rebecca was the wonderful lady who assisted me and my husband in our unit search, very helpful!
September 27, 2016
Google Public Storage Andrew Lee
Tiffany was great. Made the process easy and simple to secure a storage space. Was very pleased in all aspects.
September 19, 2016
Google Public Storage Keri Holmes
Rebecca is the best customer service rep that I Know. She was very Kind and helpful and actually wanted to help me. She deserves a raise.
September 14, 2016
Google Public Storage Shadavia Brandon
I was very informed about the units that was shown to my husband and my self last week. Rebecca was the best. She was polite and very informative and answered all questions that we asked her.
June 6, 2016
Google Public Storage Victoria M
The Good: First, the staff at this location is extremely friendly and courteous. Kelly helped me secure a unit and even stayed after hours to help resolve issues when there was an error with the computer estimated monthly unit rate. Her positive attitude and willingness to help is the only reason that I would consider using Public Storage in general, again. The storage units I were shown were extremely clean, and the facility seems well-secured. The Bad: Public Storage in general tries to micromanage everything from corporate. While I understand that this can be beneficial at times, the result here is that they mistake units that are and aren't available. I had to remake my reservation multiple times with corporate, and even when I finally reserved a unit, I received a call back that they had made a mistake and that unit wasn't available anymore. By the time I got to the storage facility, I found out that that wasn't the case and that actually that unit was available. In addition, I was originally told that only one person would be able to access the storage unit - not true. We are given two keys and you can put multiple people on the access sheet. This issue created problems because I originally had to cancel my reservation because I couldn't make it to the facility at the appointed time due to work and I was told if my boyfriend came in my place, I would have no way to access the facility. Lastly, while I originally was quoted a discounted rate for the first month, when I went to secure my unit I was told that I must have been mistaken or misinformed because there were no discounts on the unit I requested. Although this issue was resolved by the excellent local staff at the Park Road location, it did create a 2-hour headache while reserving the unit that even the corporate customer service informed me was out of their hands. In the end, the local staff resolved the issue and I received a unit that was suitable. Summary: Excellent local staff and local facility, but corporate's attempt to control everything from a central locations makes more headaches than it is helpful.
May 31, 2016
Google Public Storage Josh Huss
Great service very clean facility
May 30, 2016
Google Public Storage Melissa Booe
Service was good!
May 19, 2016
Google Public Storage Keenia campbell
I am not currently renting but I stopped by the facility & Kelly is awesome and the location is really clean & nice, would recommend to a friend
April 30, 2016
Google Public Storage Edmond Byod
Kelly is really nice, she was also very detailed and able to answer every question I had for her! Would recommend this place to a friend.
March 26, 2016
Google Public Storage Delane Fulson
Shameka was very helpful and nice and helping me find a unit. And very nice property. Thank you Shameka for your help!!
March 20, 2016
Google Public Storage debrai rich
My experience at Public Storage was nothing but quality service. A lady named Dana assisted me with everything I needed
March 15, 2016
Google Public Storage David Kersey
Nice customer service very polite an helpful!!! shout out to ms.Dana for helping me with my storage and providing me with all the tools I needed to get my belongings in the facility at a safe manner!!!
March 14, 2016
Google Public Storage Carmen Wright
Came into the location on park rd and talked to a lady name Dana even though she didn't have any units to rent she was still very informative and helpful can't wait for the size that I need is available so I can rent with her
March 12, 2016
Google Public Storage Myrah McDowell
Very nice and spacious
February 16, 2016
Google Public Storage Reginald Higgins
Dana had great customer service very professional.
February 13, 2016
Google Public Storage Derrick Williams
Came into public storage on park rd and spoke to a lady name Dana she was very helpful
February 13, 2016
Google Public Storage Micheal Jones
Went into public storage on park rd to make a payment and every time I come in Dana is so nice and very professional and always have a smile on her face
January 20, 2016
Google Public Storage Tim Horne
Came into the property on park rd and spoke to a young lady name Dana and she was nice and had great customer service
January 18, 2016
Google Public Storage Short Knot
I was so worried about finding a good storage unit on such short notice when I stumbled upon this public storage on park rd where the customer service and help by a young lady named Dana was amazing . Safe to say I made a great choice thank you Dana and public storage for all your help
January 8, 2016
Google Public Storage Plavojai Jenkins
The customer service was excellent. Dana is a great employee. I was very satisfied by the professionalism public storage provides. 2 thumbs up
December 28, 2015
Google Public Storage Eric Eddings
Dana has great customer service and I love renting with her and the property on park rd
December 22, 2015
Google Public Storage ronald matthews
I am a tenant at the location on park rd Dana the property manager is so nice and she does a good job the cleanliness of the property enjoy renting here
December 16, 2015
Google Public Storage Mitchell Vick
I went into public storage about rates and size and it was a young lady and their name Dana who was very helpful I would definitely rent from this public storage
December 15, 2015
Google Public Storage Taylor Price
Went in the park rd location asking about prices Dana help me she was very informative and she showed me a unit the property is very clean and look forward to rent with this location
November 23, 2015
Google Public Storage Sandra Peoples
Stop in the property on park rd and spoke with Dana who was very helpful and gave me great information customer service was wonderful will be back to rent with her
November 18, 2015
Google Public Storage Cameron Gilmore
the manager inside this place was excellent to work with she was very helpful had great information and help me out a lot with getting the unit would send anybody back to her at any time Dana was great
November 18, 2015
Google Public Storage Kentori Tate
Always come into the property on park rd to make a payment on my unit and Dana always give me great customer service
November 18, 2015
Google Public Storage Daniel Traficante
The customer service was great. I delt with a woman named Dana. Very nice young lady!
October 21, 2015
Google Public Storage Morgan Price
Came into the Public Storage Inquiring about a unit Space Dana was so helpful and informative in my stressful time of moving. Will be renting Soon!
October 18, 2015
Google Public Storage Barbara Robinson
Kianna made the process of renting at this location very easy. She gave us the tour, explained the process and answered all of our questions. The facility is very clean...no funky odors and access is easy. We have not moved into the unit yet, but did not see any pesky creatures or bugs!
October 14, 2015
Google Public Storage The Great one
at first I had apprehension just the thought of my belonging being elsewhere but Dana made me feel so comfortable the prices the tour while answering the phone and helping customers on the inside I was very impressed I got a unit if I come back I'm coming back to the same location and Dana great person with the right attitude
October 6, 2015
Google Public Storage Donna Mack
Went into the park road location to make a payment for my mother and Dana the employee there is nice and polite and I appreciate her help every time I come in.
September 22, 2015
Google Public Storage Brick House
My experience here was really a good one... the rep there, Dana, displayed excellent cus svc and was very helpful. She went above and beyond to help me.. I would definitely come back...
September 18, 2015
Google Public Storage Ron Williams
Every time I come into property on Park Rd Dana is professional and always has a smile on her face and always Eager to help!
September 16, 2015
Google Public Storage Luther Seegars
Stopped in public storage on park rd asking about some prices and information on a renting a unit and the young lady Dana was very informative and helpful. I was very appreciative and thankful & looking to do business soon in the future.
September 4, 2015
Google Public Storage Brittani B
Came into the park rd location to make a payment for my family member and Dana was friendly and had great customer service I even ask about prices and availability she was very informative and answered my questions
August 24, 2015
Google Public Storage Kristen Jacobs
Dana was a very kind and professional during my visit. If you need packing supplies I recommend you come and visit Dana off of park rd.
August 24, 2015
Google Public Storage Samone Woodard
I came in to make a payment. Dana was very friendly and helpful.
August 19, 2015
Google Public Storage Lorena Harley
Came into property on park rd inquiring about prices and availability. The sale associated Dana was very informative and polite. She answered all my questions about rates and sizes. I look forward to renting with public storage in the near future.
August 19, 2015
Google Public Storage Gregory Williams
Visited Dana at Public Storage located off Park Rd. today and had a exceptional experience. Was there for prices and Dana was very professional and kind. I recommend you stop by if you are in the area and need a storage unit!
June 30, 2015
Google Public Storage Aaron Hannon
I'll call and ask for help for prices Dana help me in all ways possible
June 30, 2015
Google Public Storage Tiffany Black
Came into public storage located off of Park Road to inquire about prices and availability a young lady name of Dana was so helpful she was very informative and answered all the questions I had asked her she greeted me with a friendly smile and great customer service I look forward to renting from this location and will be letting all my friends and family to rent with public storage
June 18, 2015
Google Public Storage Nicole Petite
I stopped by the Park Rd. facility, shopping around and Matt has definitely raised the bar when it comes to customer service. He showed me around the facility, explained to me some of the benefits of choosing that particular property, showed me the different units and explained how much could fit in each different size, and also took the time to go into detail about which products I will need to pack and move my belongings in a safe and efficient manner!! The property is clean, the units are adequate, the location is fantastic, and the customer service is absolutely phenomenal!!
May 5, 2015
Google Public Storage Jeffrey Brand
Since I haven't even moved my belongings into the storage unit that I rented today, the 5 stars that I'm designating are exclusively reserved for Alvina, the customer service person who assisted me in the process. Alvina was, professional, warm, and friendly, well informed, and very clear about the terms of the contract, the hours, and rules. I was in and out of the rental office in less than 30 minutes. Everything was done efficiently. Thank you, Alvina
April 28, 2015
Google Public Storage Leeza Bright
I recently visited this location to look at storage space since I will be moving this summer. The young lady that was working was so helpful. I think her name was Alvina if I remember correctly. She was very knowledgeable about what all I will need to make my move possible. Thank you for all your help and being very professional as it was raining during my visit.
April 22, 2015
Google Public Storage Aundwel Harley
I stopped in the park road location and a young lady by the name Dana Bacote who was very friendly and greeted me with a warm smile. She informed of the available prices and sizes of certain units. She was really patient with me and i enjoyed speaking with her today. I look forward to renting with public storage.
January 30, 2015
Google Public Storage Dexter Armstrong
Ashley was great! I needed some boxes and she helped me with the sizes that worked perfectly.
January 20, 2015
Google Public Storage Simon Fleischmann
Stopped in here to buy some boxes and Ashley was extremely helpful.
December 24, 2014
Google Public Storage Alvin Dean
Great location and the staff are very very friendly and know what they're doing! :)
December 7, 2014
Google Public Storage Z James
I stopped by this Public Storage several weeks ago, and since the holidays are hectic for everyone, I am just NOW getting around to writing it. So, Ashley, sorry for the delay! Basically what I wanted to say is the experience I had with Ashley and this Public Storage was one of the best customer service experiences I have had in my life. Not only was Ashley very knowledgeable about the business and what she does, but she knew a great deal about the property, especially those things that were important to my husband and myself, especially since moving during the holidays is 100 times less fun than probably any time of year. She was kind, charming, very professional but without being overbearing, and very funny on a day when I really needed a good laugh. Enough about the great manager there; the location was great. It was clean, well-lit and I felt very secure with all of the precautions Ashley told me they had on the property. Ashley, if you read this, thank you so much for everything you helped my husband and myself with over these last few weeks. I truly appreciate everything you did and we'll see you in the New Year!
November 3, 2014
Google Public Storage Jacob Dahlhauser
October 23, 2014
Google Public Storage Marcus Williams
I stopped in last week and was overwhelmed by the kind intelligent woman named Ashley that helped me with my questions. If I had ten employees like her in my business I would be highly successful. One of the best experiences in customer service I have in years. This company should make a mold to duplicate this girl. Thanks Ashley
October 18, 2014
Google Public Storage Susan Esther
We had to find storage space quickly after our house sold. Ashley saved the day by finding appropriate space and explaining to movers just where to unload. Great location and hours....and best staff (thank you Ashley)!
September 15, 2014
Google Public Storage Peter Yurista
6 months ago we moved to Charlotte and rented a unit from this location. We were very excited because it was the right size, close to our home and priced fair. That all being said I should have known something was up when I was required to buy their in-house insurance even though I already had coverage (I was given a pro-rated amount back in a future month when I called the regional manager), and then required to buy THEIR lock, even though I already had one. 6 months later without notice (although they say they mailed us a letter), we were a bit shocked to realize our auto-withdrawal showed a rental increase of 25%! I fully understand rate increases, but 25% in six months is 100% unacceptable. They never mentioned to us on move in we should expect increases that often, nor of that amount. I quickly contacted the local office, who shoved me off to corporate who informed me that it was NON-NEGOTIABLE. Poorly done. Excessive increase and bad practice. You lured us in at a fair price, and then increased it to a price that is no longer ok.
June 29, 2014
Google Public Storage Chip Boorman
Great service.
June 28, 2014
Google Public Storage tony daniel
This storge is the best , the staff is out of this word . Please keep up the good work.
June 28, 2014
Google Public Storage Kristen Hill
Ashley was fantastic. Extremely professional and helpful. This facility is really well kept and clean.
June 28, 2014
Google Public Storage Trever Flótt
I'm thrilled with this facility and the manager Ashley is awesome. I'd recommend this place to anyone.
June 25, 2014
Google Public Storage Antonio Lemon
I come into Public Storage every Wednesday morning to pick up my shipment and every time I come in Tierra is a joy to work with. Very polite and always smiling.
June 25, 2014
Google Public Storage Helen Gibson
The facility was very clean as well as organized and the customer service that I received from Tierria was exceptional. I called first and she was very patient and upon my arrival, she explained and made recommendations that would make my move somewhat easy. I would definitely recommend this facility to others.
June 23, 2014
Google Public Storage Nicole Wamsley
Ashley is very friendly and helpful. :)
June 23, 2014
Google Public Storage Liam Jurenka
It was my first time ever renting storage. I walked into the office and was cheerfully greeted by a lovely woman who I believe introduced herself as Ashley. She walked me through everything, step by step, and was a pleasure doing business with.
June 22, 2014
Google Public Storage Jon Hoane
Wonderful knowledgeable front desk. All questions and concerns addressed will use again for long and short term storage needs
June 20, 2014
Google Public Storage Brandi Baldwin
Ashley was very helpful. Great location.
June 4, 2014
Google Public Storage Forest Featherston
Tierria was so friendly, informative, and helpful. She made the rental process as pleasant and efficient as possible. Thank you!
May 29, 2014
Google Public Storage Prince D. Jamison
I had an enjoyable experience! The service I received from Tierra was excellent!!!! I look forward to paying my bill each month at this location!!!!
May 27, 2014
Google Public Storage Christine Filippi
Tiers was great. Nice spot.
May 27, 2014
Google Public Storage Robert Jenkins
Riera has been a pleasure to deal with
May 26, 2014
Google Public Storage luis castro
Service has been great
May 26, 2014
Google Public Storage Daron B
Really nice facility. Tierra was so nice and helpful. Great location, clean and well lit. Highly recommend Public Storage on Park Road at Seneca Pl.
May 20, 2014
Google Public Storage Mark Siak
Great experience with this public storage. Tierria, at the front desk, was very friendly. We will be back again
May 20, 2014
Google Public Storage Ann Truslow
clean. nice. friendly
May 16, 2014
Google Public Storage Philip Crosby
Great experience. Employee Ashley was very helpful and professional.
May 13, 2014
Google Public Storage Mark Adamson
Tierra was great. Excellent Facility. Very clean. Tierra helped us select the best options for our needs.
May 10, 2014
Google Public Storage Breon Rose
Enjoyed the atmosphere here. There was a guy named William who was very helpful and knowledgable. The facility was also pretty clean and tidy!
May 3, 2014
Google Public Storage Angelita Flowers
I had a great experience! William was extremely knowledgeable and gave great customer service. I will recommend other people to come to this location on Park Rd!!!
May 3, 2014
Google Public Storage Rhon Saunders
Very helpful staff! Very quiet and clean location! Would recommend this location to anyone in the area or surrounding areas who are looking for a storage facility!
March 25, 2014
Google Public Storage Takitha Blackwell
Came in to public storage to check on some prices because ill be moving to Chicago within the next 4 months. The manager Tierra did a great job explaining everything to me and on top of that she is super friendly. Excellent customer service, I will return in July.
March 20, 2014
Google Public Storage Ashe Lockhart
Really well kept facility; good location near Park Road Shopping Center; well lit, well maintained, clean, good security. **HOWEVER** Public Storage management is Nazi about timeliness of payments - they will cut the lock and lock you out even if only a couple or three weeks late. Then you have to buy one of their locks (you can't use your own lock), which is just pure money grab on their part. It's really kind of a scam almost. If I beat my clients up that bad for being 2 or 3 weeks late on paying me, I'd go out of business in no time flat. The Atlantic Storage facility on Monroe road is starting to look attractive and is staffed by far more professional personnel.
February 5, 2014
Google Public Storage Chris Anders
Awesome customer service. Tierria is very personable and professional. She made me understand what I needed and helped me grasp the full solution before I left. Since I'm a visual person Tierria even took me to a demo storage unit so I could visualize my property in it. Awesome location. Awesome staff.
December 4, 2013
Google Public Storage Robbin A
Tierria at Public Storage was very helpful. She had lots of patience and explained all of the different storage options.
November 1, 2013
Google Public Storage Lisa W
Ashley at Park Road Public Storage was awesome! She helped me with a complicated moving situation and made it so easy. I definitely recommend this location!