Public Storage Self-Storage Units at 1111 Franklin Ave, Sauk Rapids, MN

Great experience

Very professional, honest and very informative!!! Loved working with him!!!

Justus went above and beyond to make sure I got the right size unit for me. Justus was able to walk me through the property to show me multiple different sizes. I picked out the perfect one. Highly recommend coming here. Great service.

The staff is very Kind helpful! Office very clean, and tidy highly recommend!

Justus and Kyle were amazing! Very friendly and made sure I got the best price possible!

She is awesome and cute for sure

Public Storage is my go-to choice for convenient and reliable storage. With easy access, affordable rates, and flexible rental periods, they never disappoint. Perfect for short or long-term storage needs. Highly recommended!

Easy to work with

Storing my things here was very easy. They offer same day move in and same day move-out, which made things super easy for me. I only used Public Storage for a few weeks but I thought the Bluetooth doors were very cool. Upon moving out the two ladies at the front desk were very sweet! I would rent here again

Every time I stop in sue is always so pleasant and helpful. The staff as a whole make a point to reach out if they don't hear from me. When I needed the latch replaced on my storage unit they were very prompt to do so as well! Thank you!

Very great very great customer service and I would highly recommend if you need moving or storage.

Do NOT rent from them in winter. We spent over an hour trying to access our unit and when questioned on their policy was told it was our responsibility to remove snow and ice in front of our unit and that they were only responsible for maintaining driveways and main entrance. They stated that the money you pay them in rent does NOT include accessibility to you unit from snow and ice. Also, staff just sat in booth and watched us try to dig out our unit for an hour.

The people that work there are great, i recommend the place

Great experience with Public Storage in Sauk Rapids MN!!

I would recommend public storage to anyone..Justus had really good customer service skills and made my experience excellent

Outstanding cost benefit. Their staff is also friendly and is always there to help you.

Great service and friendly atmosphere, and great rates! Sue and Justus were very friendly and informative!

This is why you call this place public Storage to care for people like us and the lady you call Sue she is so excellent both she her staff on ground,love you guys

We needed a rental space in a very tight turnaround and Sue was incredibly accommodating and provided excellent service. Thank you, Sue!

Justus gave me an awesome experience just paying my bill. He was very friendly!

The app is convenient to use

Good location

Higher price for same storage units. Unfortunately they don't refund days you don't store with them so check dates and leave at end of your paid month.

Great place if u need a storage unit . Love the app to use to open /close gate . Clean and convenient

Justus And Zach were very social, su was extremely helpful with making a payment. I love coming here they have always been very good to me helping out.

Sue helped me and she went above and beyond to help me get my reservation completed. She is an Amazing Employee and deserves a Promotion... She has made this the Best Experience I have had dealing with Public Storage.

They have been really great to work with even through the pandemic. Sue was especially helpful this last week before I leave overseas thank you

Great customer service! It was my first time renting and I was a bit unsure about how the whole process worked. Thankfully, one of the workers there helped me by explaining my options and thoroughly guiding me every step of the way till check out. A special thanks to Sue, who was very kind and patient with me. She helped me feel safe and secure throughout the whole process. Thank you so much!

Very secure and professional.

Very polite and informative highly recommend

Paid my bill

Sue and Zach were very helpful and made renting a storage unit fun and easy

Absolutely fantastic! Guys and gals, rent here! Unfortunately I no longer need storage, but I would come back in a heartbeat!

Andrew was very helpful

Andrew and Sue were amazing. They took the time to explain things to us. They were very patient with us and all our questions.

Andrew was a complete 💎💎💎 Had us in and out quickly & got us a great deal. I recommend checking out public storage in Sauk rapids, MN!! Sue also adds ✨ to the team!

Andrew was very helpful. Very polite.

I had the pleasure of meeting Andrew he’s absolutely great easy to speak with very good person and he helped me professionally right away so I had a great visit I’m glad I chose Public storage.

Andrew was great! Very helpful and polite.

Thanks for being accommodating!

Handy

Thank you Elle and Andrew for helping me finding the right storage unit and moving in on the same day.

Extremely unprofessional and do not take care of their customers. Billy is really awesome, it’s the people above him. They deserve less than a one, the district manager is very rude and inconsiderate, should NOT have her job. There is a motion light out in the tunnel where my unit is and has been a fix ticket in for NOW OVER 3 MONTHS, but still has NOT done one thing about it!! Also hung up on me when I had to address the issue once again, very unprofessional!! I pay $90 a month to have NO light in the tunnel where my unit is, so pathetic. They don’t care about their customers at all!! Don’t go here!!

Overpriced for what you get in my humble opinion.

Good people . On there toes watching out for customer belonging

Only bad thing wrong is u can work on your stuff

A great and simple setup. Friendly, helpful, and secure. Thanks!

Billie was extremely helpful and made the process to get a unit quick and easy

Billy is so friendly and helpful, he really does a great job

My experience has been great with this location. Management has always been efficient and timely in handling any problems that came up regarding my units. I whole heartedly want to say thank you to BILLIE and his staff for doing such a wonderful job. Cassandra Tucker

Gentleman was very helpful and thorough.

Worst place ever to rent from!

Dustin was awesome in helping us get into a nice unit! Thank you guys for the amazing service and the best experience!

Property manager was very courteous & helpful. We were able to make unloading a moving van from a cross country trip effortless.

This place is Amazing!!!! They take the time to actually find out what you need, not what they want for you!! Billy is the most helpful person I’ve came across in a long time. Always there to give a hand or an answer....... Thank you all so much. Jh

How much for a car size unit from Nov to. March?

The storage facility is clean and staff have been very friendly. The gent that helped me out today did a great job to show me the unit and make sure my rate was the best available. Decent rates, although I wish the rates in person were the same as online. Make sure to reserve online for the best deal.

Billy was amazing tried his best to give me the cheapest unit and best deal

Because I'm a Google Guide!

Helped me do the application quickly and efficiently

Great prices! I like the covered driveways between the storage units, Keeps you dry when unloading in bad weather. (Rain, snow, heat wave, etc)

My husband and I love public storage

Great storage

Love

The young man who assisted my fiancee and I was a man named Dustin. His people skill as well as his patience and understanding of not only his job however for the relatability to our overall experience. Thank you Public Storage for your great customer service and your awesome online deals.

Very professional and thumbs up. Clean facility added with very helpful and friendly staff.

Staff is super friendly and very helpful. Facility is easy to access from in town or off the highway

Got my stuff stored there so I guess I'm satisfied.

The lady’s that work here are so very helpful.

Enjoyed the gated access here!!

It would be awesome if someone would de-ice the unit doors. Can’t get into my unit, not cool.

Very safe place to store your items have to code going in n out.

Would not recommend. Storage bin flooded. They didnt email or call any ony so we lost everything.

I have had nothing but issues with this place since I moved my stuff in. They like to pile snow up on the doors so you need to bring a shovel if you plan on going to your storage unit in the winter. I was being over charged for months and when they FINALLY fixed my bill they raised my rent. I had only been renting from them for less than 6 months and signed a year lease. They quote you lower pieces and then raise the rent and they CAN because it's in the contract. They also MAKE you carry insurance which costs an additional $15 a month and they do not tell you that until you are going over the contract with you. Their advertisement for the first months rent being $1.00 is a scam, what they do is discount your rent the first two months so it equals the $1.00 for "firsts month rent". My friends unit was flooded and all her stuff was wrecked and they accepted zero responsibility. I have used other storage places and have NEVER dealt with SO many issues, uninformed and rude staff like I have here. Can't wait to move my stuff out of there and I would NEVER recommend them to anyone. If providing zero stars was an option that is what I would've given them.

Just went to go put some stuff in my storage. Very secured and friendly staff.

Had a great experience with Shawn! He even tried to save me some money on the rental unit. I would definitely recommend this location to anyone!

Jackie, the person who helped me secure my unit was very helpful, friendly and informative. The are is very secure and I will be able to load and unload my items under a roofed in area to prevent getting wet while doing so if it rains or snows. Also, mud free.

Efficient and friendly!

Jackie was very helpful and kind in showing me the different available.

Helpful & friendly staff, clean & tidy lots and space!

The workers there are nice people but the company itself is horrible! You are forced to have insurance. The rent moves up every month.

Great experience. Very professional loved the speed of the process...

Sharon did a great job! 5 star service!

Sharon was excellent! Very straightforward, personable, and shows she cares about her customers.

Great place and the most important is their have a good security here

I needed to secure a storage unit on a SUNDAY and not only were they open, available and amenable to my request, but friendly, thorough and professional. Way to make Sauk Rapids @PublicStorage totally accessible, Reed Miller!!

A horrible place to store your things. All storage rental places offer pretty much the same storage needs. The only thing that sets them apart is service. Service here is terrible. You need to be in and out in 10 mins or you are loitering. Not to mention the attendant acting as if they are prison gaurds and people that pay alot of money to use thier services are treated like criminals. My advise is St.Cloud has alot of storage options, this is one of the worst.

How much notice do I need to give when I am thru with my storage unit?

Very efficient and friendly.

Clean and friendly staff

This place sucks there rates go up about every 4 months. This place is not secure. My unit got broke into and they did nothing. They told methat my unit got broke into cause it wasnt there lock. I was paying for insurance and the did nothing. So i tookit off. I do not like this place at all

They scammed me out of my money. I had to change my debit card because of fraud and they called me to get a payment and said I had to pay before the 7th or they would charge me with a late fee so I went in to their location and tried to pay and they told me there was nothing I could pay off. The next day I get an aggressive call about how I have a late fee now and need to pay and I tried to explain that I attempted to go in and pay it before the late fee and they told me they didn’t care in a very rude way and that there’s still going to be a late fee. Their garages are not well kept and their service is rude. I will no longer be using their services.

The place was clean and staff were awsome

The workers there are so friendly and polite, just another reason we keep a unit with them

Staff very helpful and friendly. However several"surprise-fees" I didn't budget for...

Friendly service!

The staff are very rude!! They are very strict and not at all helpful!

Great service, friendly staff, and affordable prices!

Very helpful with my moving needs!

Staff is very helpful and knowledgeable! Would definitely recommend using their facilities!

Awesome to work with! The ladies are great!!

Clean, spacious, cheap.

Jahna was very friendly, answered all of my questions!

Jahna have great customer service. She helped us with everything we had questions on and needed for our storage unit. Thank you Jahna

Well maintained. Staff are friendly and professional. Clean and inviting.

Sierra was awsome

Very friendly service here, Sierra had an optimistic personality and a sense of humor. Was patient with me when I missed an appt and explained everything in a professional non boring way. 5 star up in here

Fantastic service

Great service and wonderful experience with this company and the people who work there.

Excellent customer service and had a great experience with Sierra and Dottie!

Good stuff

Great experience. Give the girl in the office a raise she deserves it!

Dottie is awesome! She is always makes me feel so comfortable when I come and is great!

The girls that work there are very nice. Treated us very professional. I will definitely come back.

Good people!

Very great places good place nice service

Great Service. Fast. And nice.

Great place good security friendly staff

Very secure storage and friendly staff.

Great customer service. Very nice staff!

The staff was super friendly, nice and very helpful. I’m looking forward to using their services!

Doty and Sierra we really helpful with what I needed done

Tami and Dottie are amazing. they are very helpful and friendly. Always happy and smile when i come in. Public storage is lucky to have these gals working for them.

Dottie guist

Secure storage, clean and dry, but no lights in units, and poor maintenance.

Very satisfied and had a great experience with sierra

It was initially great very personable welcoming but 3 days into my experience there I was informed someone had sent a photo of me sitting in a chair. Staff there extrapolated this to mean I was thus living there in my unit. I have been berated, belittled, demeaned on every subsequent visit. The treat me with the respect you would show a horse thief, or child molester. I would advise any and all stay away from place in any organization that would conduct itself in such a manner. I'm a hundred percent service-connected Vietnam veteran and they treat me like I'm a common Thief like a broken into one of their units. My great sin with being there at 10 at night and sitting down in a chair. I'm an old man I've been moving my stuff for nannies and I was tired and for this they treat me worse than I would treat a dog that bit my child

Dottie, and sierra where great full of info and very pleasant.

Place sucks, THEY WILL RIP YPU OFF & raise rates..$200/mon 10x20 is now what they are charging me after 3 months, don't get suckered into their scam.. go to mini storage their honest AND cheap..

Excellent location and Dottie and Tammy are super helpful, kind and courteous. They always take good care of me and answer my questions.

pretty dirty their gross their

They were helpful and very knowledgeable Sierra dottie

Tammy and Dottie were helpful! Thanks!

Tami and Dottie were very helpful!

Very secure location

serves it's propose but the times are always enjoyed though

It would be nice if they fixed their gate. It's been broke for quite a few months now...

Tammi and Dottie was awesome. Very fast very nice

Tami & Dottie were awesome, upbeat, extremely helpful and bright :)

Dotti and Tammy were amazing at helping out on this process. Thanks for having great employee that care about what they do.

Paul is nice and friendly

Great customer service!

Dottie and Tami are amazing

Tami and Dottie are really good to work with! They have excellent customer relations skills and make you feel welcomed when you stop into the office.

Tami and Dottie are amazing! They are always will welcoming and answer any questions you may have...

Awsome place great owners

Dottie was a fantastic help tiday😃

I have rented this large unit since last November in good stead, and I have a couple comments: My 80 year old aunt entrusted me to rent the unit for her prized possessions. Yesterday I was there organizing for upcoming rental truck haul, and was appalling. There was homeless person laying down blankets for stay right next to rental office door, and apparently people are LIVING in units just beyond the south end of complex (this is the high price I pay for security)?

Friendly, welcoming staff that get you the correct size unit for a great price! I've rented units from them two years in a row and will continue to come back.

Wow what a great place.... I didn't know where I was going to store things and then I found Public Storage and this Great gal Tami who took care of all my storage needs.

Tami has been great to work with. Very pleased with the security. I feel very safe coming here - so I know my stuff will be safe too!

Tami has great customer service skills very pleasant

Dottie Tami are the best girls for storage ever

Tammi and Dottie were great and awesome.

Dottie and Tamil were the best!! So helpful and it made our moving experience a breeze. Highly recommended

Dottie and tami are great good customer service love this location please go and do business with them

Dottie and Tami are great

Ditties and Tami were very helpful and helped get everything I needed right way.I would recommend they and there storage units even if you have to go out of your way. Well worth it.

Dottie and Tami are absolutely fantastic! Paying my bill is always a treat when they're working!

Tami and Dottie were very helpful and outgoing! Great experience and will definitely remember Public Storage for my storage needs in the future.

Dottie tami

Great customer service by Tami, very friendly and professional.

Tammy Dottie are the best! !!

Was quick and convenient..thanks Tami!

Dotties and Tammy These two ladies

Tamie is a wonder lady she really dose here job..

Tami and Dotti were very helpful

Tammi and dottie have great customer service

Tami and Dottie were excellent to us. Great customer service here. Worth the exra little drive from St. Cloud.

Dottie is the best!

Loved your service!!!!! Dottie an Tami are the freaking best!!!!

Sheila was a very nice lady and very helpful to. I highly recommend this place.

Good experience!! Very helpful!

Tami was very helpful and kind. I gave 4 stars out of 5 because nobody is perfect and there is always room for improvement!

The staff are friendly and professional. The place is clean and secure. Reasonable rates.

Tami treated me with great respect and kindness. Tami knows what she's doing with Public Storage. Thanks for the wonderful service.

Dottie and Tami are great, wonderful place due to these two. Made renting enjoyable. Would recommend to everyone I know.

Shekina gave excellent customer service today!

Tami and dotted very good service

Working with Tami and Dottie was great. Very friendly, courteous

Tami/Dottie have been awesome. Easy to work with and always helpful.

Tami and Dottie are easy to work with! Would highly recommend them!

Great place to store your property, the facility was very clean, and access to your storage unit was at your convenience. The store manager was excellent to work with answering all my questions and concerns. I rented for about a year.

Absolutely amazing customer service from Tami & Dottie! When I came there I was in a bad situation and they did everything to make me feel lile everything was going to work out and they did everything they possibly could to help me! I will never forget the little things they did for me for the year that I was at public storage! I would recommend them in a heart beat! Thanks for everything ladies I will never forget you both (:

Tami and Dottie are AWESOME! Terrific service.

Dottie and Tami are wonderful to work with. Very friendly and great customer service!

They are a great price and referee people.

I love hanne

Tami & Dottie are awesome

Dottie was very nice help full takes the time to help you out with your need. And willing to find a a storage unit to fit your needs

Tammy and Dottie were wonderful and friendly

dottie and tami are super nice! very informative and personable!

So many questions and unsure where to start, Tami/Dottie made the decision easy. All my questions were answered and took the time help me understand the benefits of the size I chose. Thanks again for all the help. One step closer to a new beginning.

What a wonderful experience thank you Dottie.

Tami did an awesome job with welcoming me and provided excellent service!!

My boyfriend and I had a wonderful experience with Dottie and Tami. It always is nice to come in and see smiling faces

Tammy and Dottie are awesome!!!! Loved their customer service. Sincerely you satisfied friend :)

Tammi and Dottie

Tami and Dottie answered all of our questions. GREAT CUSTOMER SERVICE!!!

I had made a lot of calls but decided To go with ps because of the great service of Tami and Dottie. I do say they tried to sell me a lot of Merch but the movers had me already packed. I really appreciate the great service and most of all the smiling faces!

What's wonderful experience it was renting from Dottie and Tami. They were very helpful and understanding during my difficult move. They showed me different sizes and fitted me with the right size at my price. Thank you again!

Excellent service and location...Dotti and Tami were always great :)

Dottie was great

Amazing experience with Tami!! Very professional and very helpful! Highly recommended! Thank you so much!

Tami and Dottie are awesome. Always helpful

Is really epic

Awesome staff couldn't ask for any better. They keep the grounds nice, clean and secured.

Great service

Amazing!! Tami/Dottie was very helpful!! Would recommend to anyone needing a storage unit!

Dottie and Tami are always more than happy to help me out. Property is always very clean. Great customer service.

The two lovely gals went above and beyond to help me get the right size unit. Tami did everything possible. What a wonderful experience and always so polite and informative. Both her and Dottie deserve recognition for their commitment to Public Storage.

Dottie and tami have amazing customer service! They alway help with whatever I need.

Wonderful experience!!...very secure and friendly service!!

Tami is awesome, she helped me out when I needed it the most. Place is amazing, highly recommended.

Great

Very pleased with the service I received at this location. I first talk to Paul from another location followed up by a call from Tami. When I came into the store Dottie was the person that helped me. This was a service of excellence and am very happy by the service I received. Never have I had such personal and friendly service from a company that provides a service and will be sure to recomend Public Storage to all my friends and family in the future. Thank you for your mark of excellence please continue this going forward in the future.

I always receive great customer service from Tami and Dotti. They are very helpful and willing to answer my questions.

Awsome...

Does a great job

Friendly people

Nice to work with!

My experience was great here! They are very helpful, friendly, and go out of their way. I am a very picky person and have nothing but good things to say about our experience . Plus, we We got a free month of storage!!!! The location is very convenient and you are able to get access to your unit 24 seven as long as you contact them ahead of time! We also got a discounted rate on our unit the reserving our storage unit online, check it out it can save you a lot of money!

Very friendly and helpful people well kept property and units. Bob Mastec Network Solutions

The staff here was Amazing, and very helpful. My company rented units from them over a year and never had any issues. I would highly recommend them to anyone. Jonathan Mastec Network Solutions

Thank you! You do a great job Tami & Dottie

It is the most awesome place. The people are the best. They are always helpful and willing to help out.

I have been a long time renter with public storage in Sauk Rapids, and I can not say enough amazing things about this facility. Every time I go in to Public storage I am greeted with a smile and outstanding service the staff is always quick to help me with any questions that I have. Tami and Dottie are both vary informative and helpful with any thing you would need . One of the things that has stood out the most to me about this storage facility verses other ones I have used in the past is the way every time I come in it is always clean and organized . I would and have recommended this facility to my family and friends. Thank you Tami and Dottie for making storage easy !