Public Storage Self-Storage Units at 407 School Rd NW, Hutchinson, MN

Kelsey answered all my questions, very knowledgeable and candid!

Staff was spot-on! Kelsey did an amazing job and answered all my questions with great care. Wonderful experience!

Highly recommend this place is awesome. That employee Kelsey is the best.

Kelsey is extremely helpful and had a very good experience there! Would highly recommend to anyone looking for a storage unit, the property is very clean!

I stopped by the Hutchinson public storage looking for boxes for a big move. Kelsey was really friendly and helped me find the perfect size boxes!

I highly recommend this facility. Even better is the staff here. Kelsey and Harrold are the nicest and friendliest people to run these units. I would definitely rent these units again at the Hutchinson location.

If I could leave a review with no stars I would. Public Storage sold me a unit that didn't exist. I would highly suggest looking elsewhere. The access code they provided also was not valid. Finding a person to get help or remedy the situation was nearly impossible and was transferred to multiple people without sufficient solutions. This is not a place you want to deal with.

I went to this site for the first time to see my unit. I had to rent site unseen as this place is rarely manned. When I got to my unit I was severely disappointed. The ice sheet on the road was ridiculous. I was wearing cleats and still sliding all over the place. The door to my unit had a foot of ice over the handle and wouldn't open. I wasn't aware I would need special equipment to get in my unit. I spent 20 minutes chiseling ice with my hunting knife to get the door open. Moving my boxes into the unit had to be done box by box as a dolly is useless on that much ice and wall of ice in front of the door wouldn't let me roll over it. I slipped three times loading boxes and once just trying to get into my car. I had to further chip away ice to get the door closed in order to secure my belongings. My hand was numb at this point and I slide my thumb open on the locking mechanism I was trying to manipulate with numb hands. I had nothing in my vehicle to stop the bleeding. Hurrying out, the exit was blocked by a car that seemed to have no owner. After 15 minutes of controlling the bleeding with snow, someone showed up to move the car. There was nobody there to speak to about this and I have no interest talking to someone on the phone who doesn't really care. There is an inherent responsibility for security when it comes to self storage and the safety of renters. This place doesn't get it.

Rent just keeps jumping every year. Might be time to get rid of this unit.

The reason I’m rated this 3 star is becouse I rented the unit in Hutchison Mn on line and it was later in the day I went to the unit and seen it was going to be to small at that time no one was there and they had takin the money out of my account so the next morning I went to there office and I talked to the lady at the counter she was vary understanding and she told me the money will be back into my accounts and thst did happen so there was nothing else to worry about intil a month and a half later I get a callector notice in the mail saying I now owe the 90$ now I’m going throw a callectiion place and I can’t get a ahold of the lady that was working the counter that day I live 3 hours away and now I’m not happy that this is something I have to worry about I’m older and have physical health problems and now I have to worry about this recking my creidit do until I get this resolved and them dashing I don’t owe it I give this place a 3 star becouse of the hassle that I have to go throw the lady that was working there was a sweet heart but the persons that I talk to one the phone to get this straightened out werent so nice they were rude and not willing to Liston to the ishue intil I go tslk to the lady thst was working that day abd if I get this creditor off of my creadet report then I’ll change it

The Young Lady that works in the office is Beyond kind, friendly she really makes me look forward to actually pay a Bill. Lol

I went into the office an told them I filled out an application online an reserved a storage unit an paid for it in person they lady was a lot of help an so very nice!

Very unprofessional!

Easy rental process. Fair and reasonable prices. Clean units.

Nicole went above and beyond! She was extremely helpful and when she couldn’t answer my questions, she found someone that could.

Nicole was very helpful, and she went out her way to contact me about an opening for a different unit that she knew I wanted. She noticed when I was switching units I almost tipped some of my stuff off the cart and she offered a helping hand, but I declined cause I was close to the unit lol. Either way she offered, and has answered all my questions with well answers. So if ur interested in Hutch public storage ask for her help and you will have a smile on ur face from the help!

Nicole helped us get set up with a unit here. She was very helpful!

Very friendly and helpful staff. Answered all my questions! Highly recommend!

Called about renting a unit in Hutchinson and Nicole was very knowledgeable and friendly when it came to answering my questions!

Always super friendly staff, good prices and secure facility!

Purchased some boxes and found the staff to be very helpful and friendly. Highly recommend!!

Fejjed up!

Not impressed. We had bought a storage unit a few weeks ago. Today is moving day and we had to put most of our belongings in said storage unit. We arrive at our unit that we rented and there is a lock on it that is not ours! We tried calling office, no answer. Went to the office, no one was there when I stopped at the office, when it’s supposed to be open. My guess is they gave our unit to someone else, considering the lock they had on it was not the usual locks they sell. Very unimpressed.

Very user friendly place, security was impressive. Staff was helpful and very friendly. The price was a little much but I guess you get what you pay for. The app that allowed you to open the gate from your phone was awesome. I thank the staff for clueing me in on that. I would highly recommend it to anyone who wasn't on a tight budget.

They are affordable and very well kept units

Leanne was friendly and her customer service skills were excellent. Thank you.

LuAnn was so helpful. My unit spotless and super convenient to my final destination. Thank you for helping make my move easier!

As I entered the door to rent a storage I was greeted and welcome by a really nice lady Luann, she made the Rental of the unit nice and smooth she guided Me as it was my first time renting, and explained everything to me. Thank you so much Luann

Great place. And the people are very nice and helpful. The lady at the front desk is the best!

Hutchinson, MN Public Storage is a great place to store your stuff.

Hutchinson MN site has been awesome and Luanne has been very helpful. We arrived at our unit and it was clean and in order. They have even helped us choose what packing materials we needed. Thanks Hutch Storage

LuAnne was a pleasure to work with. Very professional and friendly. Facility was clean and well kept. Love the option of the mobile app to access their units. With the app I can even enter the gate with leaving my vehicle.

Great clean units! Lonnie is awesome at helping you get what you need!

Even though they’re a part of a bigger corporation, the facilities in Hutchinson have been so wonderful in their customer service and are very prompt in calling people back with a fast response time. Special shout out to Luanne who seems to do a great job of keeping the ship tidy and running smooth.

Very clean and secure units. Lonnie helped me pick the percent size. Helped me understand all the fees. Easy move out too

Very nice super friendly and helpful gives good advice to new people who wanna know every in and out would highly recommend

Only rented for a few months but the gentleman was extremely polite and helpful, prices are comparable, auto pay is simple to set up and units are clean and secure.

Amazing customer service! Fastest and easiest rental i have ever done!

Lonnie gave me very good customer service when canceling my storage unit. Very nice place to store stuff never had any issues.

We reserved a 10 x 10 unit and was suppose do all paperwork on Sunday per a reservation and confirmation of unit. Called on sat and was told we no longer had the unit. Didn't have the decency to call us to let us know what they did. Would not recommend this place to anyone

Great price. Clean. Prompt responses from manager. I would recommend this facility if you are looking for storage.

Lonnie is very sweet and provided answers to my questions and helped me figure out what would be best for my unit. Would highly recommend Public Storage to others and I would definitely rent a unit from them in any future moments.

Lonny new exactly what I needed. He was very helpful.

Good people, nice units, very clean.

Absolutely phenomenal service from Lonnie! These are such genuine and honest people who went above and beyond to help us find what we needed! Very friendly service and a wonderful and clean facility!

I was looking for a unit to store my grandfarhers things when he was moved into assisted living. The gentleman that assisted me was very knowledgeable and friendly. He advised me on the best size to select for the things that needed to be stored and he was 100% correct. It fit perfectly with not too much unused space. I would definitely recommend this place for storage purposes. Exceptional!

Our online reservation was very smooth. Managers followed up with prompt phone calls to answer questions, were easy to work with and very helpful. Couldn't have asked for a better experience. Units are well kept, spacious, clean and secure. Would highly recommend!

Lonnie was very helpful throughout the entire time that I rented a storage unit from them. Rented a unit for a year and had 0 issues with them. Always had access to the unit and they were always helpful during their office hours.

Lonnie got me checked in quick and a unit close to the unit I already had. Thank you!

They were really helpful and friendly

Cheryl was very helpful and gave us a look at two different size units. She completely went thru everything so it was clear. I would recommend this place to anyone who needs storage. Cheryl is an excellent employee. Thank you.

Too expensive

Only needed the unit for a short time, but had to pay for a whole month. Will never use this storage again

We were contacted beforehand to answer any questions that we might have. Staff was extremely helpful & made sure that we had the size of storage unit that we needed. Would definitely recommend to others

Very secure place. Manager was very helpful and knowledgeable. Would highly recommend

Both the managers are polite and very insightful and helpful. Clean, great environment.

Excellent service, very welcoming! They got me set up for success. Lonnie really helped me understand all of it and made sure I was good to go!

Very friendly and knowledgeable staff

Lonnie was very helpful, and very Knowledgeable. Had a great experience.

Cheryl was excellent in helping me through my recent moving experience. She is knowledgeable, experienced, and shared a lot of suggestions that helped me make decisions. Great team!!

Lonnie did a great job helping me find the right size unit, explained everything and told me some very important tips. He is a good reflection on Public Storage. Great Job!

Always friendly and helpful

Staff was very polite. The unit I rented was clean with steel walls and framing, which was nice security from unwanted visitors.

I had a great experience renting a storage unit with them! I was always able to have access to my unit, I always knew my items were safe, and I always knew that I could call them to help me with any questions or concerns I had regarding my storage. When I needed to get into my unit after it snowed, they were super helpful to plow the area so I could get in and call me when it was available for my use. I would absolutely rent a storage space with them again!

Very helpful, professional

Very fast and helpful

Update on my previous review in the Hutchinson facility. The District Manager Tanner ... helped me resolve an issue. Thx Tanner. I recommend renting from Public storage😎

Had a great experience with Lonnie. He was informative and very friendly.

Excellent sevice and Lonnie and Cheryl are super. They helped me solve a storage challenge i was having. Great facility and greater people!

Lonnie was incredibly caring and helpful! I will definitely use their services again.

Cheryl is wonderful. I needed to get a unit and am in PA and not near a Public Storage. She took care of everything and is so courteous and professional. She rented it to my daughter and I can't wait to meet her in person when I get there!

Cheryl has great customer service and is very knowledgeable

Lonnie did well at explaining how to take care of my belongings. Very professional.

Great experience with public storage in Hutchison, Mn. Cheryl was very kind and helpful, made it easy.

Cheryl and Lonnie were very helpful and accommodating to help with my storage situation.

Lonnie and Cheryl are great. They are so great to talk to and when my mom came to the shed and brought up an issue, Lonnie was there and fixed it right away. We feel great about Public Storage and we like that you need a code to enter the location to even get to the shed.

They don't take care of there units

Lonnie was super friendly and knowledgeable. Told me what I should do to keep my stuff from getting damaged by humidity.

thanks so much for helping me get all set up on such a short notice to help get our garage "cleaned up" - Lonnie was very thorough in explaining all the options we had available to us as well.

Worst experience began when public storage purchased Hutchinson storage! Payment issues had to go in 3 times and I work in iowa then when my key got lost no help with that either so grateful to be gone from there. Raised my contracted price said they could do that wouldn't rent from them again if my life depended on it!!!!!!!!!!!!!!!!!!!!!!!!👺👹👿

Clean. Easy. Good Experience.

Lonnie was a pleasure doing business with. Very Professional

Clean units at a reasonable price and great customer service.

Great place to store your personal property. The people working there, Lonnie and Cheryl, go above and beyond to help you out and assist you with any concerns or problems. They are two of the most friendly and polite people I know. I enjoy seeing them monthly, as I stop in to pay my rent. Keep up the Great Work, Lonnie and Cheryl!!! :)

Very clean and great costumer service

My first time renting a Storage unit and the Manager there Lonnie was very helpful and had good advice

Cheryl and Lonnie have to be the most congenial people I have met in a long time. They offer advice and suggestion that is so pertinent to using storage facilities in general. I appreciate everything that they have done for me.

Sheila was very helpful in answer all my question. Helping with all the information I needed. Sheila is great.

Jessica was amazing! Pleasant, efficient. Would highly recommend!

This place is great for anything you need to store! With many units to choose from. Great customer service. Cheryl is very kind, helpful, informative! Strongly recommend.

Friendly, helpful and knowledgeable staff. Appreciate the security of the facility. Would recommend!

Great customer service, very polite and friendly people that try to help you save money and time! Cheryl is very customer service, very polite and friendly. If you have an issue she is there to listen and help you out with your issue. I would recommend Public Storage to anyone.

Clean facility and units, professional appearance, friendly staff and more than reasonable rates!

Great place very friendly Lonnie very helpful diffently suggest this place.

Lonnie and Cheryl are great. The rental process was quick and customer service excellent. The unit is clean and security features are great.

Great

Great friendly storage. Made the process very painless need a storage that day and they were able to get me one to move my stuff into right away.

Sharon did a great job of showig us a unit that would meet our needs and fit our budget. The whole process was quick and efficient! Go there if you need storage. She'll take good care of you.

Nick was super helpful on the corporate office phone line to reserve our spot. Then, Cheryl found us the perfect 10 x 10 unit this morning! The process was clear and simple. I feel totally confident in Public Storage!

Great place for storage and great customer's service

Sharon was really helpful in getting my storage unit. She explained the process well, was very efficient and considerate of my time, and made the process super easy! Highly recommend this business and working with Sharon!

GREAT customer service !! Thanks Tanner !

Sharon was so helpful in getting my storage unit and made this experience wonderful! I’m very pleased!

Very clean facility. Very helpful staff.

Awesome

Sharon was great!

Sharon did a fabulous job explaining the process. Both her and Lonnie are great people.

Good experience, easy rental

Previous owners and management were absolutely ridiculous and lied about repairs to the units. My unit has flooded for the second time, this time with much more water and a lot of ice. However, Lonnie from this new company that took over the property, came out immediately when I called and offered information, ideas, and provided ample options I wasn’t even considering the first go-round. I was able to get a much bigger unit far less likely to have water issues over on the locked property this time. The door opens smoothly with little to no effort, while my other one I was promised multiple times by the previous owners would be fixed, was REAL difficult to open each and every time. Lonnie, Cheryl, and Sharon were all great, helpful, and sympathetic- this is the third time I’ve moved all of my household goods- the situation was super stressful but made much easier by compassionate and understanding people to work with! I wasn’t rushed or made to feel like a pain. built rapport quickly with people who work for this new company and would definitely recommend storage over at this locked part of the facilities. It took three entire days of cleaning, repacking, and moving but it got done, I made some changes this time and added tarps to help with condensation per Lonnie’s suggestion. All smaller items were put into clean and dry Rubbermaid tubs with tight fighting covers, and nothing touched any of the walls, there’s good air flow, and room to move about- this new one is bigger, also another suggestion from lonnie and Cheryl :) have your mattresses put into the plastic bags and keep them sealed and OFF the floor, put furniture up on blocks (I did, but the water was much higher this time so I went with two now!) and get rid of stuff ya don’t need or can easily replace. This place is great and they have plenty of experience and ideas to help ya out if you’re stuck trying to figure out storage!

Sharon was very helpful!

Sharon was very helpful and friendly

Great place. They were helpful to our family. Thanks!

Very friendly and efficient.

Sharon went above and beyond her job description in my opinion. Both Sharon and Cheryl stayed beyond the 5pm closing time for public storage. They were both knowledgeable and very courteous and friendly. A shout out to the best public storage in Minnesota.

Great customer service, very clean facility. Easy access to units.

Great customer service. The transition was seamless from the previous company. The price is a little high, but the installation of a gate with entry codes makes the price worth it.

Lonnie was super helpful. Thanks

I have been renting my storage unit since the spring of 1990. The storage unit has passed threw several owners since I started renting. The latest ownership change was in the summer of 2018. It went from 'Central Self Storage" to "Public Storage". Lonnie, the new manager, has been working with me to keep the price of my unit lower than the latest increase. My longevity in renting has made a big difference. 29 years so far. Lonnie has been a big help.

Great customer service !! 5*s.....needed a storage space immediately when we got here on a very cold and windy day; and I was so happy to have found you guys here in Hutchinson! Thanks !

Would never recommend this place.

Prompt service..polite and helpful by Lonnie Brand

Lonnie was very professional and extremely courteous. Information was provided and questions were answered to my satisfaction. The revitalized facility has cleaned up well and looks very nice and inviting.

After Central Storage was taken over by Public Storage, the service was amazing! Very polite and friendly people that try to help you save money and time! I was able to vacate my unit so quickly without any headache during a stressful move. I really appreciate everything they did for me, highly recommend!!

Lonnie has been super friendly and helpful. We had a great experience. Like that it is gated, safe and clean!!

Great place for storage. Price was getting to high for me.

Great working with Lonnie. Easy and fast.

They are very polite and knowledgeable and offer fair prices. I would recommend to anyone needing storage

I received professional and efficient service from Lonnie. The storage unit was dry, clean, and secure. Automatic debit payments were available. I would use this facility again if I need storage.

I was treated very well. Everything was explained very thoroughly and the units and property are well cared for and secure. I would recommend this facility.

Every thing from sign-up to check out was outstanding.Working with Lonnie was fantastic!

Lonnie was a pleasure to deal with. Everything was very thorough and easy to understand. I’m glad I chose public storage! Thank you!

Experience was done efficiently and with friendly service from Lonnie. Good customer service with helpful suggestions. Thank you.

Wonderful experience with Lonnie. He was helpful, knowledgeable, and committed to ensuring our total satisfaction. Great facility, very clean storage units, well kept property and very secure.

Lonnie did a great job of welcoming us to the community and walking us through the lease, details regarding access etc. overall it was a very pleasant experience.

Tasha was great. Very helpful

Tasha was a wonderful help with everything. She made everthing easy. Thank you Tasha for the great service.