Public Storage Self-Storage Units at 2500 E 10 Mile Road, Warren, MI

If I move in tomorrow what day will my first bill be due

Angie had the best attitude, wonderful personality and fast working ethics.

Angie and Tariq are so helpful and professional. I had to change my unit to a bigger size and they did their best to get me what I needed at a good price and were efficient. The only issue that could be used adjusting and it is no reflection of the staff, the building that our unit is in did not have Public Storage on it. It made it slightly confusing to find the unit.

Great service professional and efficient 💯

Every time I come in Angie always takes care of me awesomely! Thanks

Angie was a great help

Angie was the best and helped me with everything I needed.

Angie took us out to the rental. She took great care of my girlfriend and I. Both lady's were very nice and welcoming.

Samantha was super helpful, I needed a new storage because my original one was too small she got my a bigger one without any hassle. Thank you!

Sierra and Angie where awesome in their attention to detail they were an excellent help in helping me with my situation

Ashley was very helpful and was able to set me up with my unit FAST. Customer service was great and I got an amazing deal for my unit! Highly recommend this location!

Wonderful pleasant people and very kind helpful staff

Angie she veryhelpful patient courtesy and polite.

Great

Julianna and Sierra were so helpful. Great customer service and fantastic attitudes to help me get into my unit fast! Great people!

Juliana was amazing! Def recommend :)

Awesome julianna and sierra are amazing. Love them. U better keep them and compensate them for their contributions.

Super Easy. Reserved space online and by morning access code was emailed and crew were more than happy to show me around and direct me to my space. First impressions are clean and secure.

Anglers is good work and will help anit think you need

Angela and Richard were very helpful and are a great team.

Fast and courteous service from Julianna!

Julianna was great and helped us set up our rental super quickly. She got us all the info we needed in no time, super happy with the service provided!

Great place

Angela gave great customer service with a big smile.

This location is new but very very nasty

Angela was super sweet and helpful, she deserves a raise. She is such a hard worker.

THE BEST CUSTOMER SERVICE IN THE CITY THEY WAS FAST & TREATED ME NICE LIKE FAMILY WITH RESPECT I ALSO HAD FUN TALKING TO JULIANNA & ANGELA THEY ARE REALLY GOOD PEOPLE PERSONS 💯

Angela was a wonderful help and fun to interact with and answered all of my questions . Awesome service

Angela and Sierra were so amazing I appreciate the welcoming feel that they gave me especially when had a little issue with my card at the end of the day and they still have great service 😁😁 Thank you ladies.

Angela and Sierra gave awesome customer service today very helpful and organized. I would recommend people to come here.

Angela and Richard worked well together helping me. Angela has always given me great service.

Angela and Sierra are amazing. I'd rate higher but not an option

Great and Friendly service! Angela was very helpful and knowledgeable.

Very friendly and helpful in every way! Highly recommend you will not be disappointed

Angela,is very professional @ her job.always @ her job & on time. With a very pleasant personality.

Angie was great ! She helped us find exactly what we were looking for. Thanks Angie !!

This place seems to be organized.

Angela was amazing and helped me out with my lock after they had closed on a Friday. Outstanding customer service.

The customer service was excellent….Angela was very nice and helpful with everything!!

Angela is the sweetest person I've ever dealt with she was very helpful thanks for everything 😍😍

Angela at Public Storage was more than kind she went over and beyond to help me at the time of need. Thank you

Great price, friendly staff, easy access.

Angela was a great help. She helped me fix my account and get right again. Much appreciated for her help.

Angie is amazing… a great help she is my favorite she gets the job done she is very responsive she had me fooled I thought she was a manager by the way she moved.

Casandra, Sierra and Angela were very friendly, efficient and very helpful through the process from start to finish. Thank you

Angela Greeted me with joy since the first impression and when we met she also helped me figure out where my storage container was since it was my first time she also treats public storage like it’s “good to be home” kind of energy. She’s a keeper. Much love to you Angela 🥰

Angela was A one she was very helpful and professional I'm glad for her assistance Keep Up the good work.

Angela was very nice and assisted how to move out the storage. With this being my first time with Public Storage, this will make me a returning customer due to Angela’s nice assistants.

Angela was so helpful, kind, and knowledgeable. She was patient and her customer service beyond exceptional!

Rates started at 190 5 rate hikes 3 years later they now raised rates to an absurd 384$. This Co are predators and think people have nowhere else to go

Angela and Richard provided me with excellent customer service

Angela was very helpful. She was able to answer all my questions and made me feel comfortable with my decision to rent a unit. Kudos!

Angela was very nice and professional, no questions went unanswered. I was throughly impressed and enjoyed my experience.

I rented a unit here and the staff were really helpful from day one especially Angela she went above and beyond to help me to whatever I asked. Storage unit was clean and convenient. Easy access through entrance door. I highly recommend renting this storage unit.

Angela has been the best. She's a expert with her job and treats me with respect.

I Was Treated With Kindness, And All My Questions Were Answered. Both of The Girls Were Very Organized, and Informative. I Couldn't Ask For More. I'm Very Satisfied. Thank You Public Storage at Ten Mile rd. Warren Michigan.

I’ve rented storage units at this location for several years and it’s been great. It couldn’t be easier to get to from the Royal Oak/Ferndale area, they keep the property clean and secure, and have taken care of the rare issue or two with adjacent units. I use the 10x20 and 20x20 units for seasonal classic car storage near home. Hats off to their manager Angela for her help.

Angela was a fantastic help. Was more then knowledgeable of her job. She deserves a raise!!!!

Angela was AMAZING!

Sept 2022. Just down sized to a smaller unit. The customer rep Angela was so helpful is informing about new prices. She showed the units and the transfer from one unit to the next was so easy. It is so nice to see excellent customer service in a business. The is clean and secure and they maintain the property for debris and snow. This is why I love this location. It is perfect for business and personal storage!

Awesome!!! the wait time was excellent, a day I wasn’t feeling good and Angela was so attentive to me, thank you Angela for your kindness. I’m so grateful for you. Speedy service, great attitude and very pleasant.

I love Angela she's sweet nice and friendly good attitude good customer service skills 🤗❤️

Angela at public storage is so helpful, I was suppose to be at uhaul and she spotted me and asked me if I needed assistance, she directed me to where to go for uhaul and she gave 1000% of customers service!! Thank you Angela for your help

Angela was very nice and friendly I appreciate it all her help

I really appreciate customer service I HAVE RECEIVED FROM ANGELA , FROM DAY ONE, I GO IN PERSON PAY, SHE IS VERY KIND AND PROFESSIONAL.

Angela was amazing, extremely helpful and so patient with my situation. Very nice staff and great facility - I would recommend to anyone

Angela was awesome! I had my baby had to come back a couple times we got it done. She was awesome as my baby trying to run the place. We will come back to this location because of her unless I get her into one of my clients offices lol.

Angela was very polite and helpful.

Angela was ab angel, so helpful and kind!

Nick akkari was very helpful… we waited a bit but the time and conversation was welcoming and well worth it … Sam arrived saved the day to show storage unit and Angela came along… so nice … everyone was so welcoming … home feeling … very friendly … I would rate this place more then 5 stars if I could … Thank u so much you guys are phenomenal 😊

Angela was absolutely wonderful, so helpful with everything I needed!

It was a sweltering summers eve. The clouds parted and the sun rays exposed the lustrous establishment called public storage. I entered the building with hopes of procuring a space for my personal belongings. Unbeknownst of my arrival, the staff graciously greeted me with open arms. A man by the name of Nick Akkari was present. He provided verbal entertainment by sharing relatable stories as I waited for my space to be available. During the mix of all the friendly banter, Samantha (customer service associate from a different location) arrived to further assist on the matter at hand. With her expertise, she was able untangle the minor knot that withheld my plans to utilize there property's purposes. Following that Angela (another employee)entered the establishment and provided additional aid with exceptional service. They were able to leave me satiated with utter contentment. Furthermore I'd like to thank the staff for the superb service they provided. I definitely recommend a visit and usage of their business

Ppl where not around to help me out then said I didn't pick up the stuff in the unit I purchased! Ppl a joke! Would not recommend!

Angela was so polite and went above/beyond with her service! Thank you

Angela was extremely helpful and she got our lease agreement signed and the keys to our unit in no time! She even recommended some apartment options after I told her about our dilemma. Great experience! Great customer service! I would definitely recommend!

This is a Great location to have a storage at the customer service is great and the customer service representative Miss Angie went above and beyond to reassure me that I had the best service and storage deal possible she was very helpful will refer her and this location to other clients thank you

Angela gave me awesome service.

Great experience. Angela got me everything I needed while respecting me as a person. I recommend using the facility and talking w Angela she will be sure your needs are met

Angela I enjoyed my time coming in she was very helpful very polite and recommend anyone else to be serviced by her, I've come to this public storage several times and it's the first time dealing with Angela and she was very informative and helpful and made my visit to public storage a wonderful experience

Ms Angela assisted me with warms arm innerstanding my emergency after losing a family member ! She also gave me great words of encouragements!!! We need more people like Angela in the world.. I’m happy I worked with her today

Just wanna say Thank You Angela for your fast n friendly service.

Angela is the REAL SHERO she was very helpful and with a very pleasant attitude THANK YOU ANGELA FOR GOING THE EXTRA MILE.

Gary was great I was in and out quick

At one point I was able to pay a smaller amount than the full price to stop the auction, when I asked to do this again and pay the balance at the end of the month like last time they said no can do. I even proved that this happened 6 months prior from my payments. All I can say is why? Needless to say my unit was auctioned. I have tried to call the regional manager several times and left messages for her to call back and she never did. The rent was raised several times and when I called about it the answer was that's what it is, too bad. I have looked at several reviews with same problem.

Mariah was help and friendly

Angela is a great employee! She’s top tier with customer service and is friendly!

Angela and the rest of the staff are awesome. She helped me in every way and also told me about the promotion. They’re awesome

Angela great great service charming lady thank you for all your help 10 star service

Angela helped me out a lot today

This is the actual day I rented the unit. Tee & Richard was very informative about the process. They made me comfortable and assuring that I made the right choice in choosing Public Storage.

Angela was very accommodating. Explained everything we needed to know. Made sure we understood everything. Showed us the unit before we accepted. Very nice lady.

Angela has been very courteous,helpful, and gone above and beyond to help me with my concerns of rental increase and she is much appreciated for this. I demand you give her a raise immediately

I had the pleasure of speaking with Mariah at this location she is absolutely wonderful, she helped me with answering all my questions and going above and beyond to make sure that I am satisfied as a Public Storage customer. 👍👍

I would like to give a shoot out to Angela. She is absolutely amazing,she answer the phone every time I called and helped me get what I needed done. Every time I need to storage my stuff I will always go with public storage because they have great staffing regardless of which location I have been too.

Mariah and crystal GAVE terrific service very helpful in every way and I will recommend my friends to come here if they ever need storage

Angelic help me out a lot on my first attempt of entering back into the gate and fix my access code also shown me the App. She was very helpful and it was so appreciated

Jasmine was super fast and helpful with the whole experience!

Jess was very helpful and knowledgeable

Angela was very kind and courteous. She was very knowledgeable and efficient.

Jasmine was very helpful and got me the storage facility I needed!!!

Mariah is very professional and has great customer service. I recommend this location

Angela has excellent customer service, I will recommend public storage on 10 mile in Warren Michigan to everyone I know. Thank you Angela ☺️

Angela thank you for your wonderful service . My experience has been outstanding 🤠 I will recommend to friends and family.

Angela was a great help!! Will be doing business here for a long time.

Nice clean place. I'd rent again..

Mariah was so professional. Excellent customer service!! I would definitely recommend this location.

Mariah was an excellent and very helpful

Spoke with the manager (Ms. Angela) she was so kind and she help me while i there was for Hvac Call, She helped me out so much, she is so awesome!!!!!!

Angela explained everything to us she even gave my son a demonstration on using the lock for his storage unit. She had a very pleasant attitude and was very nice. Thanku Angela

Thank you for responding back to my reviews, the issues is being fix. Appreciate the call back from district manager

Good service by Mariah. Quick and answered all my questions. Very professional.

The exit door don’t work.

Nice and clean place. Reasonable prices. Secure entry and exit with keypad. Angela is super helpful and wonderful to deal with!

Mariah was very helpful and cheerful...Service was AWESOME...

Excellent service from Mariah 😊

The facility is well maintained. Very clean. Angie is absolutely wonderful. She is professional, personable, and accommodating.

Angela was great. Very helpful, very amiable.

Yes this is a Eddie Brown public restaurant and Andrey is helping me and she’s very good take your time very professional and patient with a customer I think her so much she’s a godsend from heaven

My father was recently hospitalized for covid, pneumonia & septic. I haven't been taking it well. I was venting to Angela regarding his condition, I know she really dont care about it, but she still made me feel like she did care. Goes to show you guys are hiring awesome caring people. Wish there were more people like Angela in this world!!!

I reserved a unit, and due to unforeseen circumstances I was unable to check in on time. I called a day ahead to reschedule, and after 8 attempts, I couldn’t even get someone on the phone. When I showed up the next day, they said no units of the size I requested were available. I wound up going elsewhere.

Mariah, Anthony, and Angela were great. They got us registered quickly, and answered all our questions. Shared some laughs while getting it all done.

When I got there to make a payment on my storage room. Angela was very polite and couristy and very polite. Angela has a beautiful personality.

After many anxiety attacks and no help from previous locations. A ngela was more than eager to provide me with everything needed to hcomplete my transaction smoothly and in a timely manner Without hesitation nearing closing with other tasks at hand most willingly set aside providing a friendly smile and cheer in her voice Truly a blessing . Thank you for you pleasant customer service 😊

Wanted to contact public storage and give Mariah the highest praise in terms of customer service. Absolutely thee best I’ll change locations if she ever leaves She’s a definet keeper for the business

Excellent service from mariah

Power out, had to use my reverse.

Received great and prompt service from mariaand Sierra

Good customer service. Mariah

Question someone is accusing a person of stealing when unloading a Uhaul truck is their some way to upload the video to prove a person innocent.

Very unprofessional we got to this place at noon waited a hour while they were on lunch break. Went back up to the door at 1pm the women working inside came to the door an said her break wasn’t over for another 10 mins. Okay we went back to the car waited another 10 mins then went back to the door at 1:11 waited outside until 1:18 while the women was sitting there on her computer just watching us stand outside so we decided to leave can’t believe how unprofessional they are here. They even have you make an appointment for what if nobody is going to help you.?! As we were leaving somebody walked up to the door and unlocked it I’m assuming she works there too. Then they had the nerve to call us back no thank you we will take our business else where.

Service from Mariah and AngelaExcellentNumber song

Very professional :-) very punctual excellent person her name is Mariah property number 08092

They keep increasing their prices.

Mariah gave me excellent service.

Thanks for the great service Mariah

Mariah was a peach!! Very helpful even though we reserved online she helped us out. Need more employees like her!!!

She was very knowledgeable and kind and helpful. I harass very good experience! Her name was Mariah. She’s tops!!

Amazing service! Mariah and Sierra were so helpful.

Mariah and Samantha were awesome. Super nice and helpful 😊

Fairly priced

Mariah and Samantha were so helpful, I owe them a drink

Samantha was awesome. Great customer service.😀

Samatha & Richard has given me very good service. I'm very satisfied with both of their service. 100%😁

Was the storage units flooded from this past weekend ?

Samantha was awesome and helped a lot.

Samantha was very helpful with getting me and my brother a unit. She was awesome.

Samantha was an excellent worker. Very helpful and polite

Samantha was awesome when she helped me get my unit.

Samantha the property manager was GREAT!! Which is a rare occurrence for public storage

Bad 👎

A huge thank you to June and Tabitha from Public Storage for helping me resolve an issue with accessing my online account. If I could rate them individually, it would be 5 stars. Prior to getting in touch with those two, I had been attempting to resolve the issue with customer service through any avenue I could think of for over 3 weeks. I spoke with several customer service reps who were unable to help me and kept referring me to dead ends. It was incredibly frustrating. Once I finally heard back from the District Manager, she referred me to Tabitha and June and they were able to solve the problem in a matter of hours and provide me with a monetary credit to my account for the trouble I went through. The two of them were very helpful, responsive and understanding, its just a shame it took so long for me to be connected with them in the first place. For this Warren location specifically, it can be a challenge to get in touch with someone at the office. I have never called the office and had someone actually answer the phone, I always have to leave a voicemail and wait for a call back.

Very friendly... Always willing to help!

I wasn't able to move in. They rented me a storage with a key lock that wasn't going in. Guy said well unfortunately they may have to replace door lock and couldn't give me a time frame when it could be fixed. I asked for a different unit and they didn't have one. They took 211.19 just to move in and i couldn't move in. I asked for a refund still waiting. Then says they are keeping 24.00 for move in. For real?? I DIDN'T MOVE IN. They know how to take money but don't want to give back whsn it was their issue not mine. I needed a rental a.s.a.p not 1 to 2 weeks to fix a lock and will be charged. Very disappointed with this place. I BETTER GET MY MONEY BACK. I had to go somewhere else to get a move in storage space. I give this place 0 stars if i could ×update× a week later still have not received a refund. Place is a joke!

Fantastic Service from Mariah she helped me out as if I was a family member 5* from me

Rented me a unit with a broken door. They couldn't come out to fix it right away so I asked for a refund. They initially said yes to my request but 11 days later and I haven't received my refund. They also leave abandoned vehicles around the fence line, looks like a junk yard.

Been dealing with this storage facility for years on an off. The only place I will store my belongings...

Mariah and Jack took excellent care of me, got me in and out with all the right stuff. Thanks guys!

What a great place to store ur stuff.Friendly too

Staff was unhelpful and rude, location was filthy

Needed a different space, Mariah and Kathy were both able to help me with that.

Kathy and Mariah were great. The grounds are clean.

Mariah was very friendly and efficient!! Very happy with my service!

Just have to say, “Martin you Rock! What an Awesome Hard Worker! If anyone needs Super Good Service, Martin is The Guy!! Thanks Again! Rick

Great service from Martin. Thanx again.

Ryder was awesome!! Super helpful and friendly!!!

Beautiful Customer Service. Thank You Martin for Helping My Father.

**Update** I was contacted by the manager same day as this review was posted and they promised to fix a lot of the maintenance issues with the property.

Amazing experience. Martin was one of a kind and offered A+ service! Martin answered all of our questions and even offered to help me move a couch! Cheers for everything!

love them

Good service and good customer service

Excellent service from Mariah, I will recommend to others

Due to lack of work because of the state shut down from the Covid-19 pandemic, I have not been able to pay my rent for April 2020. I called the management asking for help with delaying my payment until I am able to secure unemployment insurance. They've stated that they cannot delay payments because of the pandemic. Unfortunately, Public Storage hasn't been watching the news or taking into account that numerous people are out of work, sick, or dead due to this pandemic. Instead of developing a plan to address the needs of the public, they have decided to add additional stress by calling, emailing and texting a few times a week to let me and others know that we are late on our payment. Today they called to inform me that the lock will be cut off my unit. Thank you public storage for being such a class act in these troubling times.

Mariah & cheryl Are very friendly helpful and polite and are very patient with me cause I have issues talking they are very sweet and so helpful and informative

Received excellent service from Mariah

But too much money that I hate but wish cheap that I can afford

My sister has a unit here

Mariah is always very helpful. She goes out of her way to make me feel like a valued customer!

Mariah and Caitlynn were just Great

Good ppl good service Mariah and caitlynn are the best

Very good service..5 STAS...MARIAH

Tee great👍

Was running a bit late and Tee was very helpful and explained everything to me about renting my unit. I would recommend them to everybody!

Perfect in everyway and knowledgeable..Mariah

Mariah is hands down the best got us a great deal

MISS MARIAH IS ABSOLUTELY THE FRIENDLIST AND MOST PROFESSIONAL PERSON WHO HAS WAITED ON ME!!!!!!

Mariah took care of all our needs.

Richard is a Rockstar holding down the fort on an ugly frozen day! I dunno if all their units require one of their special locks or if he up sold me on it, but if he did good job. Didn't get me on the insurance but good try tho!! ! All said and done, the rate seems decent and it's close by. Good job!

I was very satisfied with the service and attention i received from Mariah during my visit.

SERVICE WAS ECCELLENT AND TIMELY THANK YOU GRAYSON AND MARIA

Rented from this place was good at first then they raised the rent over $30 decided to vacate the premises cause I wasnt paying any more then I was already paying for the storage I was renting vacated the premises and got a bill for $223 for a month I wasnt even there this place will raise the rent on you at least a few times a year then when u do vacate like your suppose to they send u a bill for time u werent renting from them also the storage unit was completely emptied out and clean when we left it but yet still getting a bill for a storage I vacated from this storage place is horrible I will never rent from public storage again!!! I am not the only one this happened to either they did the same thing to my aunt kept raising the rent there till she couldn't afford it there anymore she vacated her storage and a few days after she did they sent her a bill for over $300 this place sucks public storage sucks and if I was u I would never ever rent from them!!!

Mariah And Grayson Are The Best Employees At The Warren Public Storage. I Am Always Up There Every Single Day And They Are Always So Friendly.

Excellent service and customer service very helpful I would recommend this storage unit to everyone. Thanks to Mariah I have the right size storage unit

Mariah and Grayson were super helpful. Came through in a clutch. Will definitely come back and refer friends.

Awesome! Quality care and knowledgeable.

Needed a storage facility within a week. Cassandra was friendly and got me a nice 10x10 unit with a quickness and at a reasonable rate.

Public storage on 10 mile has great people mariah and cassandra 😁

The young lady was rude and very unhelpful

Good clean place good price

Mold and mildew on most of my belongings from this place

Richard was so helpful this afternoon hank you or your kindness and all your help!!

Grayson is awesome.

Great..

Grayson is amazing! He efficiently helped us get to his location and explained the process wonderfully!

I do not currently have a space at this Public Storage but plan to move my stuff there soon. Grayson the manager is amazingly helpful. He answered a million questions with a smile and gave me advice on how and when to make the move to make things go as smoothly as possible.

Service was very nice mariah

Mariah was extremely knowledgeable and helpful. Great service!

Very easy to deal with and made it quick and painless - Mariah and Cassandra were great

My rent was raised from$175 to$214 I wouldn't recommend this place to nobody

Mariah and Riley did a great job with helping me store number 08092

What day should all my things be out if I am not rewng?

A-1 service friendly knowledgeable (Mariah)

The customer service was very professional and friendly. Mariah and Jason was very knowledgeable about the units. I will refer family and friends.

Great space and price definitely check this place out!

Excellent service. Mariah was a big help to me & she was very patient & understanding. She represents your company well & I feel she deserves a raise.☺

Mariah was amazing from start to finish! She answered questions I didn’t even think of. She knows her job exceptionally well!

Mariah and Riley were great !! They helped me with all of my questions, quick , fast , and efficient!! ❤❤❤❤

Very good with Mariah & Riley

I received excellent service by Mariah today while confirming my storage. She was very helpful and knowledgeable! Thank you

Kept all my things safe

Very nice and friendly staff

It was a good experience. Mariah service was very good 😊

my service was great Mariah always dies a great job

Mariah was awesome! quick and friendly

Mariah and Riley are a amazing duo vary helpful and great customer service I highly recommend go here!

Riley was very helpful and was very friendly!

Be 5 but their gates close at 9pm come on lol

Received excellent service today from Mariah she was very helpful.

Rented a storage today the manager Mariah was very helpful and so nice very happy with this location I chose for my storage and very happy with the manager here as well!!!

I love this store everyone is always polite and helpful and my favorite is Mariah...

Mariah is a very professional worker with great customer service ☺ come store here

Rented a unit today received great service from Mariah 😊😊

Mariah was very helpful and very sweet

Mariah has great customer service and is a pleasure to be around Terri was right ti send me to her nice lady

Mariah is awesome and she keeps a very clean store

I just rented my storage today and received great customer service from Riley! She was professional, super nice and patient during my visit. She answered all of my questions and concerns. Riley also went an extra mile for me and she deserves a raise.

I love this place! Very clean and professionally operated. In particular, Jen is such a blessing to me and my family, more than words can express. She is always willing to lend a helping hand in whatever capacity she can, checks on you and offers assistance if you need help, and never fails to do it all with a sweet & upbeat attitude. I love talking with her and I always feel at ease & well taken care of when we do business. I've been here at this location for years and will continue to do so, thanks to Jen and her wonderful staff, who cares just as much as she does. I hardly ever write reviews, but for Jen and her Public Storage staff, I did not hesitate and would do again! You absolutely must come here if you desire a clean facility with people who care about you even more. If I could give 10 stars I surely would! My continual gratitude to Jen and Public Storage! Love u guys & thank you so much! 2018 update: This place still rocks! I have been at this location roughly 10 years now. Joyce and Andy have been pillars in helping me get things accomplished and are very nice and accommodating! Recently Joyce(and Andy) helped me save money by moving in to a unit that saves me moolah and gives me more space. I'm eternally grateful for this. Come to this location! You will be treated right with the utmost respect a business can give. I can't find enough good words for this location and it's workers-- come see for yourself! Update: April 20th Mariah and Tabitha are the best! They were so patient and awesome... I love them! Very thorough and fast, I would recommend them to anybody and everybody!

Good place

Service.outstanding well versed on products.mariah Tabitha great 5 star job

The ppl there are just too pushy. Not to friendly either.

💯💯💯💯💯💯

Raised the price for some strange reason. But a bigger concern is I caught someone checking out my trailer looking to hook up to it. When I confronted them on how they got in they said the gate was open... so if i wasn’t there my trailer would more than likely be gone. So needles to say I cancelled my contract and took my stuff elsewhere.

Received excellent customer service today from Mariah and Tabitha ☺

Very nice and professional service given

Had great time and great severe and she was very nice her name is Mariah 😊 thanks for great severe

Great service. Thank you Mariah

Tee was outstanding she has very good customer service

My day was beautiful here Mariah and Juin made it enjoyable until the end. Early day fun and laughter made my day, great Customer service.

Price hikes

Location was nice- but customer service was even better. Elyse and Richard were very patient with me, even when I asked a ton of questions. I appreciate the time they put into really listening to me and helping me even though they probably a had a million things to do.

Elyse and Richard we're amazing. Super helpful!

My service was excellent today by Mariah

Ashley is legit. I run a business and have been coming here for years. A+ in all areas. Clean, friendly, safe and very accommodating.

I’d like to thank Mr. Richard and Mrs. Joyce for an all around great experience. I also want to thank Mariah too, she later helped me to rectify a payment situation that resulted in me getting a $20 refund. Thank you to an amazing team.

My experience was awesome Mariah and Riley they were very professional!👍💯

Outstanding customer service.

Average at best. Watch for rate changes.

Service was great , Mariah and Richard was both very helpful, as I came to the store 2 days in a row.

Mariah was wonderful. She was very helpful and knowledgeable about everything I needed

Great experience thanks mariah

Come see Mariah because she is awesome and a great person to work with

Terri is great and friendly

Terri at mound sent me to dequindre store and that was three days ago and when I got my unit today she was here to help me she is awesome patient sweet and very professional thanks Terri you rock

Very nice employees Terri and Mariah

I had a great experience Mariah was very helpful Terri help me with my storage it was stuck and she was like Superman

Very good service....Mariah was very helpful and polite.

Mariah was spectacular.

My service at public storage today with Mariah & Riley was great they are very friendly and professional.

Terri,Richard, and Ashley service was very excellent and helpful!

Destiny did a good job

Terri was very helpful in this cold and fast thanks terri

Richard was very thorough in answering all my questions. I really appreciated his help!

Joyce was fantastic! Friendly and extremely helpful.

Richard provided great service! 10/10! Would definitely recommend

I've been waiting over a month for a refund, when I wasn't even a month late with my payment they locked my storage charger me an additional $120, raised my storage rent TWICE in 6months I hate this place! Among other things. I would not recommend it to anyone!

Great job

Terri was very wonderful in showing us the storage room love her personality smile all the time

Andy, Devin, and Samantha were excellent!!

Joyce was excellent she made us feel comfortable about our storage choice she also showed up the many sizes available and made the process smooth 👍

Destiny was so helpful and friendly she made my Rental go so easy it was a pleasure doing business with her and her friend Joyce was a big help to thank you so very much guys I will refer you to all my friends

Joyce and destiny great experience very patient love it

Great customer service very helpful anytime I need to move I will always choose this location. Joyce and Latricia were great!!

👍👍👍

Joyce was absolutely awesome ! Very outgoing straight forward person and will take care of all your needs

Joyce was awesome! She was very helpful and very energetic! She got me a great rate! She got it for me for a $1 and it was supposed to be 50% off!! Thank you so much!!!!

Joyce was extremely helpful! Great personality!

Great service lady's

Destiny was so professional and I would recommend this store to everyone I know.

Destiny & Joyce were wonderful!

The staff on 10 Mile in Warren Michigan between Dequindre and Ryan is a very very understanding staff they work with me very well in getting my storage Joyce and Gabby are very nice young lady they helped me very well.Robbin&Joyce are very nice lady's and they help me very well.The staff at Public Storage is awesome. The district lady manager was very awesome and very nice to me.

Joyce was very helpful and stayed late to help me get into my storage unit today. Thanks again, I will recommend!

This location is great! My workers left one of my units open and Joyce the property manager was on top of it, called me right away to notify me. Very helpful, I would highly recommend this location.

Stored a bunch of things

Joyce was amazing! She was friendly and extremely helpful. I would highly recommend this property due to Joyce's excellent customer service skills.

Joyce and Gabby were so helpful and polite!!!! Thank you for great customer service!!!

The most helpful sales person that I have ever had to address my issues. What a good place do business. Will recommend public storage to everyone

Thanks Joyce for your help

Joyce was professional, courteous and knowledgeable of the products and services offered. She displayed patience and a passion for providing quality customer service.

I spoke with both Joyce and Sam and they were very helpful and courteous. I give them a five star rating because they both explained everything in detail and answered all my questions that I had. Great Job Ladies!

Joyce and Tee were great

Joyce helped alot...alot of information given and very pleasant to talk to and work with. Very great place and positive energy.

Joyce was awesome!

Joyce was helpful and a delight to work with.

Good place joyce

Joyce was very helpful in finding the right size unit and getting me a great price!

AWESOME PROFESSIONAL JOYCE!!!!! GREAT QUALITY CUSTOMER SERVICE =D THANK YOU THANK YOU THANK YOU For helping to resolve our issue. Always friendly, helpful, and ready to serve.

Sam was very helpful and friendly perfect great service

Joyce was very friendly... plus they have furniture protectors to keep my couch clean while in storage.

Joyce is very good manager she very nice very helpful.

Thanks, Andy!!

Exceptional service from both Joyce and Tee. They helped my challenging situation, alleviated my issues and had me leaving with a smile on my face. I am very impressed and this site should used as a model office for other franchises to Benchmark.

I had the best experience at this location and Joyce was so amazing! She was more than helpful, funny and had an amazing smile! I'm looking forward to meeting her again and I'm confident that every time I come to this location I will have a wonderful experience!

Expensive

Clean general areas

Once you get a unit they can go up on the price at anytime

Get experience storing my stuff here! Joyce was absolutely amazing!!! Couldn't have asked for a better person to help me with everything!! She is the best!!

Cost to much

How much for a 10x20??

Joyce was very helpful, she lowered my monthly rate and helped me find the perfect unit. Thank you.

Unit was nice. Employees on location were competent. Public Storage corporate policies are not very customer friendly. They advertise basically $1 for your first month-- I think my total was closer to $60 to get set up. FEES galore! And they do NOT prorate. So I used my unit starting November 2nd and moved out in the morning December 2. One month, right? WRONG! I was using the unit for 30 days, 2 hours and that extra two hours cost me $140!!! My fault for not reading the fine print, I get it, but seriously, have a grace period of 4 or 5 days like UHaul does! ... Ok, last gripe: Once I finally swallowed my indignation and went to pay my $140 bill for 2 hours of use in a 10X10 sheet metal space, I call the company and they want me to pay a $20 "Convenience Fee" to pay over the phone. $20?! ATMs might charge $3. $20 convenience fee is outrageous! .... Two stars because of the customer gouging via fees and not pro-rating or grace period.

Need correct timing on the lights in climate control storages

Is there 24 hours access

I was having such a bad day today ... just normal day to day stress with moving an all... but when I met Joyce at the front desk she was full of life ,funny and super professional ! she answered all of my questions and made me feel as if I were just dropping off things to a family members house instead of a public storage... Confident that my things will be just fine here until the next move...... thanks joyce

Joyce and Sam were very helpful and patient. We signed up online for a smaller unit, but we found we needed a larger unit. No problem redoing all the paperwork and getting the right size unit for our needs, plus the move in special. Thanks Ladies!

I only used this storage place for a month, but I had no trouble. Joyce was incredibly friendly a wonderful help. I accidentally left a weight bar in the unit when I moved out. Joyce called and put it aside for me to come pick up later! Much appreciated! If your planning on getting a storage unit, make sure to bring your own lock! They have locks available, but they are expensive! Cost of convenience! Also, when they say be out be 9, BE OUT BY 9! My code did not work after hours and I was trapped inside the compound for a while! Luckily after banging on the door long enough, someone came and let me out, phew!

The manager was wonderful and even the woman that stays in the apartment was very kind and helpful...ill suggest anyone to this place...thanks again joyce and ashley

Friendly people

Hello im one of the 1.2 million transgenders on planet earth, so as you can imagine im not always treated with the dignity and respect that others receive but as soon as i walked in to see if public storage was right for me i was greeted with the very rare and warm smile, this manager is definitely the professional i needed i rented unit immediately following ty public storage :) 5 star review for me.

Joyce was great and helpfull

The property manager was polite, detailed, respectful and extremely comfortable to deal with.

Good place to store things

Joyce was very nice and helpful😁 if u want a place to store your things go see Joyce at public storage u will get the service u deserve😀

Joyce was extremely helpful on helping me choose the right unit for me, She was very patient ,and had lots of information . 5 stars all the way !!! Thank you Joyce

Rude.. dishonest people... will never recommend to anyone..

This is a nice and well kept facility, the reason for one star is company policies and poor customer service. About three months after moving in, the monthly rate jumped $30. Seems like an excessive bump for only being there a few month. When questioning the the staff, they were rude to my wife and said that was company policie. We were given the number to the corporate office, left a message and have never heard back. Very poor policies in my opinion.

Leah and Gabby are two wonderful and very helpful

Leah has been so helpful and informative. You better keep her. She is fabulous!

Excellent service and extremely friendly staff I would highly recommend to anyone!

I got a strorage there and they were so professional! Ashley and Gabby are pretty amazing...great service and they put the biggest smile on my face! I recommend anyone needing storage this is the place to be!

Junk