Public Storage Self-Storage Units at 24305 Mound Road, Warren, MI
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
5'x5'Online only price$ 60/moSmall 5'x5'
$ 60/mo $80Best Price Label1 unit left!
- Inside unit
- 1st Floor
5'x10'Online only price$ 86/moSmall 5'x10'
$ 86/mo $114Best Price LabelHurry!
- Inside unit
- 1st Floor
7.5'x10'Online only price$ 108/moMedium 7.5'x10'
$ 108/mo $143Best Price Label1 unit left!
- Inside unit
- 1st Floor
10'x10'Online only price$ 140/moMedium 10'x10'
$ 140/mo $187Best Price Label
- Outside unit
- Drive-up access
10'x15'Online only price$ 171/moLarge 10'x15'
$ 171/mo $227Best Price Label2 units left!
- Outside unit
- Drive-up access
10'x20'Online only price$ 214/moLarge 10'x20'
$ 214/mo $286Best Price Label
- Outside unit
- Drive-up access
Nearby Self-Storage Locations
Self-Storage Near Warren
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 459)
Tina was very nice and she explained everything to me, I'll rent here again and again
Professional and courteous
Samantha-She is Amazing and approachable. Her friendly attitude encourages me to send other people here. She’s a keeper and l appreciate Samantha😄
Samantha is AMAZING! When Public Storage first called to confirm my Reservation I was greeted with the warmest voice and kindest welcome. I couldn’t wait to meet her. Samantha was just as great in person, very clear, friendly, informative, patient and kind! She represents the company well. I look forward to working with you and Public Storage ! Thanks for Keeping my stuff safe😀!
Samantha has great customer service and was very helpful.
Samantha is so helpful everytime we come to pick up our units. She is friendly and available when she says she will be. Very respectful to us and our time :)
Girls are helpful
I repeat Do Not Do Not come here!!! They have ROACHES you heard me right ROACHES will never recommend this place again
Well, I don't know which public storage this is. I use one for my business. A couple of years the ones I went to were just to clean amount but everybody's been nice.
Fast, easy, done. Samantha was awesome and friendly and quick.
Samantha was very friendly and answered my questions and helps explained how to download the PS App 😁
Unprofessional people. Lying to me.I moved my stuff on 07.01.2023 and lady asked me to pay for one day (8.50) but when I checked my bank account I find out thay charge me for whole month (252.00)
When I come to the office Samantha is always so helpful and friendly and always smiling ☺️😁
Samantha is always so helpful and has good energy when I come to the office 😊
Samantha help me so much with getting my unit 😃
Samantha was extremely helpful with setting up my unit. Great service.
Samantha was great with getting me set up with unit. She was explained everything in detail. She is the best.
I have had a terrific experience with both Samantha and Juliana making a stressful, nerve wracking experience so much more pleasant and smooth. These ladies are gold 🙂
Samantha was very helpful with setting up my public storage app and accessing my new unit😁 She was great with everything love her sense of humor and teamwork! I also love that the storage unit has made my move easy as possible. I’m also a returning customer from another location and public storage is a great storage service!
Samantha is awesome and very thorough. Excellent service👍
Samantha was very helpful with getting my unit😀
Samantha was great. Super quick and easy! Friendly helpful service.☺️
Samantha outstanding personality very pleasant to work with more companies should have her level of performance.
Sam and Richard was really helpful and polite and have very good customer service and support for the questions I needed answered so I recommend anyone to come to public service and ask for for Sam or Richard, thanks alot you two😀
I am super proud to be a member of the PUBLIC STORAGE family! I first started renting a small stoUnit at the 24305 Mound Road location in Warren! Rashell the manager was super nice as she thoroughly explained how easy it is to get into and out of my unit! I decided to get another storage unit in GA! Happy with the services there too! Thanks, PublicStorage! You have a lifelong renter! Angela
Samantha very sweet and helpful 5 ⭐️ ❤️
I came and paid my bill with Samantha and she let me know that my bill was going up. When I asked if there was anything she could to help me get it lowered she put in a request to lower and it went through. She was very helpful and such a sweetheart. She's awesome 😁
Samantha the property manage on Mound Rd. In Warren, MI.has truly represented the Company in the Spirit Of Excellence! Great Job KEEP Up The Great Work!!
Samantha was so helpful with my vacating process. I’ve stored here for 22 years. It was a great experience.
Samantha was very helpful and friendly. Best location!!!!!!
Samantha is the bestestesss. She helped me so much with getting my spaces until my new house was ready to move in.
Found everything I needed
What time do public storage open on 9 Mile and mound
Samantha was very good with helping me rent my unit.
Samantha did an amazing job helping do my online rental. She was very knowledgeable and very patient. She definitely deserves 5 star service.
Samantha LOVE LOVED AND MORE LOVE VERY REASONABLE AND AFFORDABLE WILL RECOMMEND ANYONE TO GO AT ANY GIVEN TIME AND MAKE SURE Y'ALL SEE MY GIRLS SAMANTHA THANKS FOR YOU ALL GOOD SERVICE 🤗🤗💕❤️💚💝💖😁😁😁😁😁
Samantha was so very helpful and friendly. Highly recommend.
Samantha. Very nice and extremely helpful😊
Rochelle was very nice. When had to vacate because of the rent she was very kind and told me she would work out a deal to lower the price for me. She was the one I originally signed with too. She was very helpful in telling me all the secrets to keep my cloth from not smelling in storage, snd showed me where all the bags and storage supplies where, to safely store my stuff.
Samantha very welcome super helpful and great energy🙂
Samantha helped me tremendously!
Angela really nice good job and on time
Angela provided excellent professional service today, so welcoming
Angela is a perfect example of great customer service, I enjoy doing business with her at public storage at 10 and mound, I highly recommend service with her,she will make sure you feel welcome
Angela was very pleasant and patient. She was very thorough and helpfu taking me through all documents and useful tools for renting the units. I would definitely refer this location.
Angela was very professional and provided good service.
Samantha is awesome! 11 minutes and I was ready to go! Everything was clear, concise, clean, and thoroughly explained.
Samantha was amazing she helped me with all my needs the best place to come if you need q storage
I had a great experience. But when I set up my account it says I owe money right now. I was told the first month was free. So Im very disappointed at this development.😡😡😡
Samantha was very helpful. She informed me of everything I needed to know and was very understanding and courteous🙂
Samantha did an excellent job, very pleasant and professional. She made this a great experience😀!
Sam was very helpful and has very good customer service
Samantha is always so helpful when it comes to my account. She’s the best.
Angela provided excellent service
Samantha did a wonderful job so professional and helpful😀
Jazmine gave great survice and made sure all my needs were met thank you jaz 🥰🤭
Jasmine gave great customer service. She was very efficient
Samantha Excellent service and very friendly!!
Samantha was a wonderful person and was very helpful in helping me setup everything. Excellent service.
Angela has great customer service with a smile behind her mask.
Angela was very helpful n helping me figure out the key to my unit
Angela wasa good Person she’s awesome
Samantha she has provided beyond a excellent service today as always, and i greatly appreciate the service. THANK YOU😊
Prices to high. ...
Samantha was very helpful and professional when I came in to rent my storage. She definitely deserves my 5 stars.
Stopped in today to make payment and there was the kindest agent that I have encountered in any public place since the beginning of Covid-19. Angela your the best 👏🏽👏🏽👏🏽👏🏽. Keep up the GREAT CUSTOMER SUPPORT, and much Continued Success.
Angela was very helpful with problem thanks
Samantha was a phenomenal help! Even after I switched to a different location, she was always prompt to help me through all problems that I had! 10 out of 10 her service surpasses any other facility!
Samantha, Was honestly a pleasure and she took care of me immediately. 10/10 service
Samantha Great communication and service.👍💯
Samantha as very friendly and knowledgeable when she helped me do my rental :)
Samantha was very helpful with helping me get my storage unit. She definitely get 5 stars from me.
samantha Did a lovely job and is outgoing and niceThank you so much...
Samantha was very polite and helped me with all my questions and concerns!! Great place so far! Thank you public storage!!
They work with you when are behind. Well protected and guarded
Samantha was very helpful, professional,& kind😊
Great service the property manager Ryder was very helpful
Ryder was absolutely fantastic!!!!! I always store my things with Public Storage and I never had a problem.
Ryder gave excellent service .
Ryder at the location on mound is always a great help !
Five-star service all the way
Ryder is awesome all across the board! Very very polite and very very helpful I would recommend this location!
I had the best experience at this Public Storage. Ryder is very pleasant to talk too. He goes the extra mile to make sure his customers are happy. He's very pleasant over the phone and in person. He's very knowledgeable in this field. I highly recommend this Public Storage for your storing needs. If Ryder's Boss is reading my review I say thank you to you for hiring Ryder. We need more people like him in the Business World and please consider giving him a Raise. He deserves it! Sincerely, Debra Stoehr
Scott was very friendly and helpful!
Clover storage YouTube wonderful place to store items or if you are in the middle of moving you can use it to store furniture and items. The staff there are wonderful and easy to talk to and will help you with any stores items that you may have.
This was a quick and efficient process for renting a storage unit. Ryder was extremely professional and knowledgeable about what storage unit would suit my needs best. Would definitely recommend to any and everyone.
Ryder was a huge help. He really took the time to help me find the best storage solution for me. I would definitely recommend this Public Storage location to anyone looking for a place for their extra stuff.
Ryder was very helpful and informative! Great service.
Came in for pricing and Ryder was very polite and amazing. He knew the answer for every question that i had.
I called there recently and I had some questions about your prices and sizing of the units for my belongings and Ryder was very helpful, polite.
Ryder was great when we spoke on the phone. Will be scheduling a time to view in person soon
Came in with a family member and was greated by Ryder. He help my family figure out which unit was best for us. Thank you so very much
I had called for pricing on a storage unit and talked to Ryder he was very professional and very nice i got all the information i needed i would recommend going there anytime great customer service
Great property manager. Ryder took his time and explained each unit price to me. Very clean property
I came up there just to do some price shopping and the gentlemen Ryder was extremely helpful and broke every single thing down to me. I am definitely gonna store my belongings here and I would recommend to anyone to come here.
I called there recently and I had some questions about your prices and all that stuff and I experienced the most helpful and kindest service from a gentleman named Ryder! He was very prompt with answering my questions, And just all around helpful!
Came in to view a unit yesterday and was greeted by Ryder. He was amazing, he gave me prices for a few different units that would work for me. Very professional and really knows what he is doing!
The property manager, Ryder, was very patient, detailed and informative with this process. He made my experience easy. I would recommend this location.
Ryder was exceptional and very professional. The office was very clean and the property was very clean. Will recommend to others
The property manager w/Ryder was very detailed and helpful with finding me a unit i can afford and good deals on the unit. Kind and friendly man. So glad some people still have common sense of respect to their customers!
Ryder was very helpful and just the sweetest person there and answered all my questions I will definitely be back!!!
Very professional and handles his job (Ryder)
I came in to view a rental space and the property manager Ryder was very helpful. He took the time to explain each space and price. The property itself was also very well kept.
Ryder was and is ABSOLUTELY AMAZING......I was gonna shop around however he was so thorough that I didn't have to ask questions he covered everything......made me very comfortable!
Richard and Lisa are the best!!! Very helpful!!
Lisa is very, very helpful and friendly. I have been at this property for awhile and she does a very good job at taking pride in her work.
They aren't clean people move and leave behind trash and they do nothing about it but they so have friendly service
Lisa and Richard were very nice and they helped me with my storage unit
Great place. Caitlynn was a great help with wonderful customer service.
Great customer service from Lisa and cait
Moving from old to new house is generally a stressful experience. One of the few bright spots during this move was this location of Public Storage. In particular, Gabby was pleasant, helpful, and went out of her way to make sure my procurement of a unit was seemless. Ive never had any sort of issue and in hearing other customers while in the office, she handled it swiftly, professionally, and with an ease that few do in the service industry. I'll be downgrading the space I need here, but I won't be leaving this location because anywhere else would be a downgrade in my own piece of mind. Edit: Once Gabby was fired, I noticed an extreme difference rather quickly...
Lisa was very knowledgeable and helpfull great experience.
Scott was great help.
Great space great price! First month is usually just a dollar!
Cait was a sweetheart
Lisa Armstrong was a excellent helper She help me in all my storage needs
Lisa is the best with beyond her job and titles to make sure I was satisfied
Customer service was excellent
My experience was with Lisa greeted me at the door with a great smile and awesome customer service went beyond her way for she’s great
Very helpful !!
Samantha was awesome. She was very helpful with getting me my unit. 5 stars for sure😊
Lisa the representative at this location help out with the process of acquiring a units wonderfully.
Thank you Lisa and Samantha for all that you've done for my family and I.
DO NOT RENT A STORAGE FROM THEM!!! THEY HIT YOU WITH HIDDEN FEES AND THEY DON'T EXPLAIN EVERYTHING TO YOU!!! THEY NEED TO TRAIN THEIR MANAGERS AND WORKERS BETTER AND TELL PEOPLE THE TRUTH ABOUT THE HIDDEN FEES!!!
Just purchase a stroage unit from Samantha. Great friendly lady😀
Came in to ask a question regarding a space Samantha is a storage guru.
Samantha exceeded all expectations, she answered all of my questions and made sure all of my concerns were addressed. Samantha rocks 😀. Definitely gets five stars from me.
Samantha she's awesome!
Samantha has great customer service! She helped me with all my needs and questions, abright smile and positive attitude.
Samantha and Richard were very helpful with helping me get my storage unit. They definitely helped me save some money as well. Great service
Friendly service from Lisa
Samantha and Riley are very knowledgeable and very helpful. They answered all of my questions. They were awesome.
Riley and Samantha were very helpful. They explained about my payments and everything. They were awesome😀😀
Great storage to rent good customer service!!
Recently my storage was broken into. The staff acted as if I was alone in being violated. The gate was open and in disrepair half of the time during my 2 month relationship. I called the corporate office to complain and perhaps reconcile some issues. I was only able to leave a message with the district mgr who never got back with me. I called when I initially saw my property being sold on Craigslist. The staff checked my lock up and said it had not been breached.I showed up half an hour later and could see that the lock had been compromised. Please don’t risk your business or household dealing with this unresponsive company.
Samantha did a great job she explained everything to me and was very fast and a great listener ❤️😊 thanks Samantha for all your help.
Tabitha and Terri have great customer service. They took such wonderful care of me. Awesome!!!
Yes Lisa at Public Storage was very helpful
Terri was very helpful if you gave a great service we really appreciate her we will recommend the family and friends
Terri is always willing to help thank you
Please come meet Terri what a great woman very nice and knowledgeable about the property Terri is always willing to help come see her
Terri was really helpful and I will recommend her to friends and family
Nice and friendly staff
TERRI is amazing and awesome she helps you when she don't even know she's helping.her PROPERTY is always CLEAN she is always smiling willing to help every chance she can ms TERRI is customer service
Terris so nice and very helpful shes always willing to help and she go beyond for her customers
Terri and Riley a great team together they have great customer service
Terri is a great helper and i enjoy talking with her she made our move in easy and fast
Terri it's awesome and does a great job she's very friendly customer service is awesome other people kept telling me about her at this public storage it is one closer to me but I came here because of the words the other people gave about her and I see why.she help me and my wife every question that I had she answer the question that ask that she didn't know she got on the phone and ask another person thats great customer service thanks again MsTerri i enjoy coming ti the storage just to see Terri smile she is always smilung and willing to help
Terri is always willing to help us she is great and has great customer service
Terri has great customer service she always smiling and she's very helpful we moving out we going to miss her
Terri was very helpful in my move thank you
Terri has great customer service she helped us with our move in very friendly and very nice thank you Siri
Terri was super nice to me in my vacating and help with my bowl thanks Terri
Terri has great customer!! Great attitude and super funny!!
Terri was awesome the store was clean and she was very professional.
Terri help me down size I let her know that I couldn't afford the unit price and she ask me could I down size she took me to look at the unit she felt was best for my budget thanks again Ms Terri you rock
Terry is awesome she has great customer service she helped us out a lot thank you Terri
Thanks to Juin I met Terri she us very nice and she has great customer service she help me get a nice size unit
Terri and Richard were very helpful. Made moving and storing my stuff easy.
Everything is perfect 👌😊
Terri is very helpful and a delight to be around! We needed assistance and she was right there to help thank you Ms.Terri
Talk about great customer Service I drove in from Kentucky and got lost but Terri ask me to pull over and she met me and the rest is history plus she was close so she stayed after to help me she went above and beyond thank you
Terri is always ready to help and she is very friendly and always smiling
Terri is great she always friendly and helpful
Terri is astounding great customer service very friendly very helpful and beautiful smile
Terri was very friendly and super nice
Terri was very helpful in getting me the unit I needed she called another store and got me the help I needed
Terri is awesome she's very professional and very friendly
Terri has help me in so many ways with her patience and her help thank you Ms Terri
Terri was very professional and friendly and really help me out she is very nice she listened to me about my personal issue and she just great
Terri was very helpful in helping me find an unit when she did not have one at her property and went a little beyond
Terri is so great in helping with the transformation of my moms unit she made everything so easy and fast she is very professional and funny
Had my stuff in storage the price went up 2 times. It was a lot of other stuff to. I wouldn't recommend them at all.
Terri is AMAZING!! She is friendly, informative and genuinely here to help. This is one of the best customer experiences I've had in while!!
Terri and mariah is awesome and I will recommend this property to my family and friends thanks ladies
Terri is so friendly and nice
Teri is so sweet very helpful thank you terri and mirah makes it easy to work with
Terri was very nice in taking my payment she made it Easy not to hurt lol
Wonderful staff have had a unit there for about 25 years never a problem!
terri is great very helpful and help my family save money and very friendly
Terri and riley was great in helping with my move in I would definitely recommend to family and friends
Terri is great she help us with our problems
Sam sent me over here to Terri and im very happy that she did Terri is great and very helpful
Terri is so sweet and nice her Snell so good and her smile lights up your day thanks Terri
Terri is very helpful she keeps you abreast of what’s going on she’s always smiling and the property is clean she’s very helpful thank you Terri
Terri was amazing and very informative...i recommend her for all customer service needs great lady wow once again terri is great and her smile lights up the place when you walk in
Terri is so amazing she is very friendly and helpful
Riley was super Helpful.... made the whole experience super easy.
Great location. Riley and Elise were very helpful and showed me the various spaces available! Definitely worth checking out! Great customer service.
Terri was a great help
Terri did a great job of taking care of my needs she has an outstanding customer service skills
terri is so helpful and totally about taking care of your needs!
Terri is phenomenal!! She takes care of me in a way that makes me wish she was family. She worked with me for hours trying to solve my issue and she did not complain, she truly deserves a raise!!! She is very consistent and ready to jump in and help when ever needed!!!
Terri at Public Storage is the best! Very helpful at every turn! A+++++++ Terri always make my time at the storage peaceful and the property is so clean I keep coming here because Terri is great
Terri Riley Very nice and very Helpful they are awesome
Terri was very great and friendly
Terri has really help me and she is very nice friendly
Soon as I arrived I was properly greeted by Elyse and Terri. They explained and verified everything perfectly clear w/ great customer service. Sam also gave me excellent customer service over the phone.
Terri was very helpful i would recommend her and her property she is very nice and friendly
Terri was kind and on time with me very nice lady I will return and recommend to family and friends
Camille was super friendly and helped me a lot!
Riley was amazing. Very friendly. Made us feel like we really made a great decision by coming to this location. Thank you Riley for everything.
Quick and easy process Elyse was very helpful.
THANK YOU ELYSE, SHE'S THE GREATEST ALIVE LOVED THE HELP
I receive great service with Mariah Terri and Richard
Terri was very patient and professional thank you Terri
Terri is awesome she gave me great service is very patient and very friendly I would recommend it to my family and friends
Terri was a great help to me and my dad
My visit at public storage today was amazing Elyse was more than helpful thanks for being patient an polite
Great experience. Riley was a great help and answered all my questions, walked me thru the unit. I would recommend to everyone. Thanks Riley!!!
Terri was very OutStanding n Amazing customer service😊
I got a unit on yesterday Terri was awesome she was kind to walk us thru and show our unit how to get in she was just nice all around every time I talked to her on phone same great attitude need more great customer service like her around Thanks Terri
I had a wonderful experienc with Ms Terri she provided the best customer service and will recommend this storage unit as well
I just wabt to say sam was very helpful in funding me a storage because sge didnt have any and when i got to mound with Terri she was so friendly and nice so sweet i would recomend to my family and friends and Terri gave me a great deal
Teri and richard was a great team very helpful we will recommend to family and friends
Terri was a great help to me in purching a new lock for my unit thank you terri made my visit a nice visit she was very friendly okay
Terri gave me great service I will recommend to family and friends I just brought my sister to get storage and Terri was a big help to us we will storage to our other family members and Friends
Very helpful rRichard and Terri was very helpful with my transfer thank you guys
Terri was a great big help to me with my lock thank you
Terri was a big help to me thank you Ms. TERRI
Terri was very professional and gave me 5 star service
I had an amazing experience at this location, service was quick and Mariah was very friendly and helpful.
My first time renting a storage space I received excellent service from Mariah thanks Public Storage.
Today was a great day when I rented my unit, because Mariah was very patient and nice while helping me and I truly appreciate her customer service skills.
Very helpful and customer friendly service by Mariah and Terri
Terri and Mariah they gave us great customer service thanks ladies
Destiny was super helpful, and very professional. I will be continuing doing business with this store and definitely referring my friends and family to this location.
Terri was fun and great. Joyce at the 10 mile and Dequindre location was very helpful and actually got me a better rate at this location at mound and 10 mile. They all work together to make tumors amazing dream team!
Mariah gave. Great. Service
The customer service agent was very friendly, fast and efficient. Enjoyed my experience.
Terri was very informative, able to offer me an affordable rate and great product information.I made the best choice chiding this location to store my valuables.
Terri is great beautiful smile made my day
Terri was wonderful!!
Terri is the best very perfesional
Gabby has been fantastic in helping me anytime Im there. She is always friendly and always helpful.
Gabby very wonderful in what she does for as a manager love her
Gabby's the best. She's polite, will get you the best deal for you, for your unit dosen't just tell you anything trying ti get the most money out of you & shes patient. Go with Gabby!😉
Teri was awesome thank you so much for the fast friendly service
Gabby was very helpful and informative! Storage unit is perfect.
Terri and gabby are the best
Terry was great patient and I love her loved it i went back to public storage became i had more stuff then i thought so at the last minutes terri superwoman came through thank you she is patience and great.
Gabby and destiny are amazing people they always make me smile get me what I need oh and Gabby sister Ashley was cool to
Gabby is amazing to work with. Her laugh and smile are so warming. She made moving in so easy and simple. I can’t thank her enough.
The experience today was OUTSTANDING! Mariah executed superior customer service. Not only did Mariah give great guest service but Gabby also was exceptional in providing service yesterday! Moreover, I was directed to this location after Caitlynn was resourceful in sending us to this location! Continue in great service! Erica
I Received Superb Customer Service From Mariah, Gabby, And Caitlynn. I Will Highly Recommend The Mound Location For Any Storage Needs!😍
Mariah was absolutely great she’s nice and friendly and such a peoples person! Keep her around!
Destiny was sweet and very informative forsure
Destiny was alot of help:) the store was clean and i would recommend people coming here
I rented unit 163. It leaks and ruined some of my furniture. When I brought it to managements attention they said "you should've gotten optional insurance" and were pretty rude about it. They knew other units in the building were leaking and didn't both telling people with other units in the building. Seems to me a unit that doesn't leak is basic and shouldn't require insurance. They also continually raised my rates for the duration I was there. Because of the leaking issue and workers attitudes I would NEVER recommend this company. There's plenty of other facilities in the area. If you have a unit at this location you may want to check it for leaks.
Gabby was awesome! She went above and beyond to accommodate us in no time. She was very attentive and made sure she went over every detail and addressed any concerns we had. Absolutely exceptional customer service!
confused about receptionist bobby and his attitude
I reserved a storage unit via the listed phone number and after speaking with the agent the property manager Ashley called moments later. She was very courteous and energetic sounding which made me feel very comfortable right out of the gate. Upon meeting her at the established time on the set date Ashley was just as energetic and courteous as well as extremely informative. What surprised me most was when she asked me to allow her to show me the unit I had reserved to make sure it would meet my needs. I have only rented one storage unit previous to this and never was offered to see the unit before rental. I found the unit very clean and had no reservations of sealing the deal. Thanks so much Ashley it's a pleasure doing business with you.
Thank you Ashley and Gabby for great customer service.
Prices way to high
The manager here(Ashley) is great and understands how to deal with customers.
Ashley was helpful finding me a unit so nice place thanks for the help
I visit this site a lot and always have had nothing but good experiences talking with Ashley or Samantha. Any information I need right then I can always go to the front office and ask them. I am very sure of what good customer servicing should be, and I get it every time I come. Thanks ladies for helping me with a smile.
Ashley at public storage is amazing! She's prompt and very efficient with explaining everything there is to expect with your public storage experience. I strongly suggest using this facility for all your storage needs.
Ashley was very helpful!!!!
Mariah did a great job very satisfied
Ashley and Shawna were very helpful and knowledgeable about the units and very friendly I would highly recommend to others
Ashley was wonderful and very helpful! Very friendly and gave all the information that I needed. Very pleased!!!
Ashley was amazing, professional and helped a lot. Very friendly and made sure everything was clean and gave out the best tips. 😁
Ashley was awesome, great customer service, explained everything very well, will defintely come back, awesome job Ashley
Awesome sauce!!!!!!Ashley was great need more workers like her!!!!
Sarah very rude
The prices are not bad! Purchase your own lock though....
Great customer service. Ashley is great.
Great customer service by Ashley!! Very thorough and professional. 5 stars!!!
Ashley and Gabby were beyond awesome. Very helpful and competent and able to answer all questions.
How much is the first months storage fee?
Robbin is very nice and has great customer experience
Ashley was great
Robbin is the best, 2 minutes to close and she took care of my needs
Came in to view space for a 10 by 15. Ashley was very polite and answered all my questions. She has the best customer service ive expirienced. I give her 5 stars
Robbin was wonderful! Friendly from start to finish. She kept trying to up sell everything, which was awesome!!
Ashley have great customer service skills 😘
Public Storage is the best place that I can think of to store my personal things my items are safe they have insurance here and Ashley is one of the best employees that have known and she's very courteous and kind and she work very well with you.
I was there on August 4,2017 and Sam was so helpful in explaining the policy as well as excellent customer service. She also was very pleasant, kind and considerate. I give her a standing ovation.
Good storage places
Manager had great service and the store hours are great. Don't go to Classic Self Storage at 2700 junction in detroit, mi. The manager there has a quick temper and is there to make here paycheck. Public storage better customer service. Thank you Ashley
Gabby is so professional and efficient
Gabby is AWESOME!!!!!
I love this storage facility... Ashley is so friendly and polite.
Clean and Ashley and Gabby are very nice ladies they make you feel welcome
Gabby and Ashley provided me with exceptional customer service
Gabby and Ashley provided me with exceptional customer service they make an amazing team. Very professional, I will definitely recommend this location to friends and family
I got me a storage last month and Ashley helped me with great service. Then I wanting today and also got great help with how to make a payment online without fees.
Great Experience!! Planning a move is never easy. You rely on others in so many different ways to help your transition to run smoothly. It is always convenient to reserve what you need online. Once you've made your reservations and received a confirmation, Public Storage follows up with a courtesy call to assist you in finding the best location for you. I chose the Mound Road location because of the easy access to one of the cities main freeway. When I met with property manager, she took the time to explain each move-in package available, provided a brief tour of each unit and offer suggestions tailored to my needs. With "NO PRESSURE" Ashley helped me select a 10x20 unit that will store my belongings safely and securely. I even received a free lock valuing at $19.95 which is great because I can keep the lock and use it for whatever reason. Ashley addressed each question and concern and informed me to contact her with any additional questions I may think of. She was very pleasant and professional, she went over the terms of the agreement pointing out ALL key components without rushing through it. It was a pleasure meeting with such a friendly young lady. I believe her smile speaks for itself.
Ashley's Great I Love Her She's Always And Awesome Help 😘😘
........ Ashley Customer service was great also I was greeted with a smile .
Great Customer Service. Ashley was very patient and helpful !
Ashley is a VERY professional and quick representative.
Ashley is a great customer representative. Very friendly and helpful.
Andy was extremely helpful! Great facility.
Great space, great pricing for me! Ashley's customer service was great! Ashley walked through everything and explained the lease so jolly! Ashley deserves employee of the year! I would highly recommend PUBLIC STORAGE ON MOUND ROAD IN WARREN, MI
Ashley was very helpful she is a very nice person will be back and recommended others to public storage
Ashley is a great help
I've rented out units from them before. Units are always clean. Person that works in the office always nice
Ashley is awesome!!!!!!!!!!!!!!!!!!
Truly enjoyed my experience with the services provided. Ashley helped me out alot with this being my first time moving.
The District Manager Shantel Shaw has repeatedly "Refused " to return phone calls in regards to receiving payment on our storage unit. Myself and my wife have been trying to resolve this issue, along with, VOLUNTEERS OF AMERICA Representatives: Robert Nelsen; Programs Director, Shawn Shaltry ;Services Coordinator, or Colleen Bethea; SSVF Program Director I came to the office #26821, and requested to speak with the Regional Manager sense she was unable to take "Payment " .Where a pond she hung up on me.
Ashley she is very helpful.shes very polite,respectful and she gives you alot of info about public storage.
Ashley was very very helpful. I never rented storage unit before. Ashley walked me through every step. She was awesome! I would highle recommend public storage on mound rd to others.
Ashley when very helpful and friendly
Ashley was quite helpful in setting up the rental.
The beautiful and kind Ashley Brittany was very kind and considerate. She was very knowledgeable and considerate. Definitely a great person to deal with when dealing with storage matters....
Ashley was a great big help. Way to go Ashley represent.
I came in to buy some boxes and ashley helped me find all of the right sizes. She was very friendy
I loved the facility. BRITTANY was a Excellent help...will use this company again an again....loo
Brittany and Ashely were great they treated me like family.
Andy & Brittany are so helpful every time. Good price too.
Brittany custom service is excellent. And she was very knowledgeable of the questions I asked
It was a great time at the place and the workers were very helpful and kind
Brittany and Ashley were extremely helpful and professional. It's hard to find customer service this good anymore. Thank you!!!
Great treatment by the young ladies there, Devin andBrittany.
Great place for storage, good prices, convenient and easy to access with the drive up ability all the staff have been helpful on the phone and Brittany was a great help when I came in to the location. I wouldn't have any problem with renting from them again. And I would recommend them to anyone who needs storage.
I was helped by Brittany and Amanda and they were awesome! I told Brittany how I was struggling paying my storage and she assisted me with payment and getting my late fees waived. Awesome customer service here!!
hi just wanted to leave a review about the young lady name brittany she was very nice and helpful on helping me select a unit very sweet. thank you brittany
Brittain and Devon were great people to work with. Their customer service was wonderful
Devin and Alana were wonderful 👏👏👏 and really funny and understanding ! Explained everything perfectly they deserve a raise 😊😊
Devin was a Great customer service representative of public storage, really helpful
I went to Public Storage today and the customer service was awesome. Brittany was so nice and pleasant I give her two thumbs up!!! 😊
Brittany really helped me out. The customer service was great. She answered all my questions. Keep up the good work.
My public storage lady Brittany was very polite and insightful.
Great experience here with Brittany and Ashley.
Brittany and Alana both gave great customer service my visit was pleasant.
I have found Brittany at this Public Storage facility to be very helpful, friendly and courteous as well. Thank you Brittany for a job well done. This is the type of response that makes a person want to tell others of their experience with a business.
Great service by Brittany
Very professional service and well taken care of by Brittany
Very efficient and friendly. Love the care.
Brittany is awesome. Thank youfor great service😁👌😊
Jocelyne was of great help! And made my day! Thanks you so much!!
Devin froze her tail off showing me the units. Big thanks to her!
Samantha assisted me. Samantha is very friendly and helpful. I highly recommend this storage unit facility
Amazing service this is my new storage spot all thanks to Samantha i defently be back again
Samantha and Ashely were both phenomenal showing us around. And telling us about the prices and making bundles with boxes and are room. Great experience welcome all to come
Samantha and Ashley were phenomenal. The service was awesome.
Samantha.....Was really nice.
Samantha has excellent customer service and has been very helpful with me coming to pay my storage bill every month. Very professional and sweet woman.
Public storage is decent, to ces are ok Samantha at 10 an mound location is nice an can actually help.
Samantha was so much help!
Samantha always takes good care of me and my stuff! She is fantastic
Samantha and Devin are awesome they always take such good care of me!!
Samantha and Devin are very helpful
Samantha is very nice ,and helpful. She need a raise.
Samantha is fantastic
Terrible customer service! They cancelled my reservation saying they couldn't get ahold of me to confirm, when they contacted me 3 times and I answered the phone each time to confirm we would be contacting them to schedule the appointment they were requesting before our confirmed reservation date. I even had an email open in front of me each time that stated the date our unit was reserved until, and the price it was reserved at. I called on behalf of my employer so I just needed to coordinate a time when we were available to stop by. I explained this to them each of the 3 times they called and politely reminded them that it would be happening before our scheduled reservation date. Once I was able to work out our time availability I called them back, as I said I would, to schedule the appointment to come in and sign on the rented unit. This was over 24hrs before the time my email stated our deadline was. The woman who I spoke too was completely rude and this was when I learned they cancelled my reservation and if I wanted the same size and unit type I was going to have to pay an INCREASED monthly rate than what was originally stated in the email they sent. I explained to this woman that I had confirmed the reservation 3 times but said I had to call back with an appointment and asked why they would have cancelled. She offered no explanations, no apologies, and even had the audacity to put blame on me! The service was less than mediocre. I would not recommend this storage facility to anyone. Its needless to say we went with another company.
Samantha is fantastic and always takes care of her customers!
Samantha and Ashley are awsome!!!!!
Samantha helped me she was great and very helpful
Samantha the property manager is really generous she's nice and friendly and she gets you in and out
samantha was good
Samantha is a very kind and friendly person. Always smiling.
Samantha was very helpful and polite
Samantha was very helpful an so patience with us we were so pleased with her services.
Wonderful service with a beautiful attitude thanks Samantha
Samantha was such an awesome help and great personality. Will definitely rent from here again.
Samantha is great
Samantha Very nice and helpful
Samantha was very helpful
Samantha is always helpful and professional. She listens and cares and never makes you feel like just another cusomter. I would recommend this location based on her alone!!! Fantastic
Samantga has Superb customer service. Very friendly and her personality is contagious. I come to her instead of my branch.
Samantha is fantastic at servicing us costumers
Great customer service. Samanta was very helpful in getting me setup with a unit
Samantha and Ashley are the best
great customer service Samantha
I had great service with Jackie at public storage! !
Thank you Andy n Samantha for all your helpful service. Always courteous, n leave with a laugh once in awhile.
I rent a storage unit for the winter to store my summer toys. I look for a few things when looking to store my prized possessions: location, security, and cost. The storage units are affordable, and I never get the sense they just want my money. It's convenient to go online and make a payment or setup auto pay. The location is great and easy to get to from 696. The gate is always shut and I've never seen any activity that looked malicious. The lot is surrounded by other businesses and well lit at night. Samantha is extremely patient and will work with you to make sure you're satisfied. I was in a huge rush when I visited and inquired about storage. She made sure to get everything completed as soon as she could. I had a few questions, when she didn't know, she found out and called me back sooner than expected. I now stop in just to say hi or wave while I open the gate! The management staff there is great. I have only interacted with Samantha and Andy, and both workers are up beat, energetic and extremely helpful. This will definitely be my storage place for the winter times.
I needed a temporary storage unit for a big job I am working on to store some materials. Samantha was super helpful and informative! She helped me find a unit on the property that would work best for my needs based on what I am doing and it has been working out great! It's nice to deal with such pleasant people. I originally planned to use this unit for 2 months, but it has been so convenient being able to grab my materials on the way to work and keep space free in my own garage, and the whole staff seems friendly and helpful and the property is well kept. I may use the unit for a while longer.
Robin.... Very helpful and efficient... Brighten my day
Samantha rocks she always kept in contact with me and made sure my stuff was safe
Moved in over the weekend, and property manager Samantha was fantastic.
Semester the manager of the unit is a very kind and very helpful manager I appreciate all the things that she has done thank you
This isnt even where my storage is but my place is never opened. I went to my place on 10 mile for almost a week to pay finally just decided to stop on Mound and Robin was awesome. I wish I would of decided to have my belongings here. But definetly is going to be going here to pay for now on. Thx
Samantha Was A Great Customer service!
They are very good at helping with my needs
ANDY and Samantha are excellent sales people for public storage.
Andy and Samantha are the greatest!
I came in needing a storage and I ran into a friendly person name Samantha. she helped me out with everything I ask for with no problem. so I highly recommend people choosing this storage facility.
Samantha was the best help around will refer everyone
Want to Thank you Samantha. She truly made my day. I am currently moving out of the unit and was under the impression that I had to pay for the full amount and I don't. I have had my items in storage for 6 months now and I did not have any issues. THANK YOU PUBLIC STORAGE AND YOU HAVE AN EXCELLENT, POLITE AND PROFESSIONAL EMPLOYEE WITH SAMANTHA!!!!!
I love it I've been with them for over a year and my time so far has been excellent my favorite sales associate of them all is Andy he's such a nice guy and very much into making sure he's giving you the best service he can!!!! As far as the storage grounds they should get garbage containers in different areas for the customer's to dispose of trash but other than that its great
Andy was a great help! Very professional and very knowledgable.... I definitely will be a returning customer
Samantha covered all corners
Samantha was great she helped me pick a perfect unit for a nice price Thank you Samantha
Excellent service Samatha is great working with her customers.
Nichole was very nice and helpful. Awesome customer service
This is a great place to go and use for your storage needs. Samantha was extremely polite, helpful with excellent customer service. I'd recommend her and this place to anyone.
Always helpful and have gone above and beyond.. I NEVER heard no.. I know that the staff is like oh god when I come.. I have experienced smiles and the great service I needed. Great Job employees. .Keep up the fantastic work. I hope that reflects in ya'alls pay..Thank you..For the great service..
My experience with Nichole at this location has been great. Her customer service skills are awesome!! I got a really good deal and I would definitely go back.
Brandie is excellent at customer service...Thank you for all your help
Wonderful. And prompt. Jaclyn was informative and polite.
Brandie is such a great rep. for this location. She has outstanding customer service!
I get GREAT service every time I stop by. Prices are low and units are clean. Brandie is friendly too, not to mention BEAUTIFUL.
The service was nice and friendly. Thank you Brandie
Brandie approached me in a professional manner and was very helpful.
Fast and friendly service. Very informative. Thanks to Brandie,
They provide the best customer service ever! Brandie and Andy was very professional! If you need a place for storage, this should be your selection!
Brandie is of great assistance
Brandie was very helpful and got me through the enrollment quickly with no problems.
This is the most poorly ran company I have ever seen. I would never recommend going there. There is no maintenance there is no customer service. They don’t care about you or your belongings. This is an accurate and detailed account of my brief time with them. Upon entering the unit the door didn’t shut. The downspout was high and water was flowing into the storage unit. There was no working light. There was a light fixture but no light. We had to shovel water out of the unit in order to close the door. Upon leaving we were locked inside the gates and had to wait an hour to and call the police in order to be let out. Meanwhile the side gate was open and anyone could just walk though. It had a broken lock. 3 weeks later I came back to the storage unit and all the units were iced over and could not be opened. There is no maintenance staff on site. There was on girl in the office that could do nothing. She handed us an ice scrapper and said here but it probably won’t help. This is a recurring problem and I am not allowed to help you.. Yep you got it they know about the problem and yet nothing has been done. All she could do was to give me a number to call. I called and I called and called and called and finally they called her back instead of me and can arrange for someone a week from now to come out and open the door for me. I have been calling for days and leaving messages and no one will return my call. I am left with no further option to leave this bad review. I have tried to give you the opportunity to resolve this. This company doesn’t care simple as that. I will never recommend it.
Brandie was very helpful. Thanks.
Great experience here . Property manager Brandie is very helpful. Nice place to store.
Love the staff at public storage I had a problem with my unit and Brandi a & Jenny had the problem fix in 24 hours and I just paid my bill and Brandi a & Andy had me in their cracking up. P.S. love the service
My storage is on 8ml in Southfield but I pay at the Mound rd location. Brandie and Andy are always cheerful and polite!
Andy and Brandie were very helpful , great service. Courteous and pleasant attitude. I will recommend you to others .
Wonderful experience with Brandie and great savings on the storage unit.
Very satisfied with my rental space , Brandie was very helpful and knowledgeable
I just stored at public storage and the customer service rep brandie was very helpful and customer friendly
This location was a pleasure to work with. Very honest and open service. I had no problems whatsoever. I could pay online any time before the 5th and I saw no extra fees. They even went out of their way to provide a flexible date for us to vacate our unit. I'd highly recommend them.