Public Storage Self-Storage Units at 111 S Groesbeck Hwy, Mt Clemens, MI
Mon-Sun Self Service - online & on-site eRental
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- RV Storage
- Small, Medium & Large Storage Units
Mon-Sun Self Service - online & on-site eRental
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- RV Storage
- Small, Medium & Large Storage Units
5'x5'Online only price$ 44/moSmall 5'x5'
$ 44/mo $58Best Price Label1 unit left!
- Outside unit
- Drive-up access
5'x10'Online only price$ 68/moSmall 5'x10'
$ 68/mo $90Best Price LabelHurry!
- Outside unit
- Drive-up access
5'x15'Online only price$ 85/moMedium 5'x15'
$ 85/mo $113Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
12'x28'Online only price$ 98/moParking 12'x28'
$ 98/mo $130Best Price Label
- Uncovered parking
10'x10'Online only price$ 112/moMedium 10'x10'
$ 112/mo $150Best Price Label
- Outside unit
- Drive-up access
10'x15'Online only price$ 132/moLarge 10'x15'
$ 132/mo $176Best Price Label
- Outside unit
- Drive-up access
10'x30'Online only price$ 203/moLarge 10'x30'
$ 203/mo $270Best Price Label
- Outside unit
- Drive-up access
Nearby Self-Storage Locations
Self-Storage Near Mt Clemens
Resources from the Help Center
If you've never rented self storage before, we're here to help.
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Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 357)
I clean out abandoned storage units the staff friendly and helpful
Dany was amazing with helping me reset my password for the PS app!!
Kelly was an amazing help, couldn't have asked for better service :)
Kelly is a hard working and very caring about my needs. She is going to put me in the best size unit she thinks will work for me. Come here to mt clemens public storage for your storing needs! Thank you Kelly for all your help!
Great well kept location. Kelly goes above and beyond at providing amazing service and maintaining the facility
Kelly helped me and did a awesome job very pleased she is a great asset to the company. She’s definitely got great customer service and hard worker , and very attentive to her clientele.good job
I recently rented a storage unit from Kelly the site manager at the Mt Clemens location. I had a great experience .not only did they have exactly what I was looking for Kelly was so friendly and had great customer service. She even waited on me to go find my license that I misplaced with no problem even though it was close to closing time. I would definitely recommend public storage if you have to store any items Big or small
Great experience… great staff!
Honest review great storage very helpful accommodating great prices clean well-kept
Kelly was amazing to work with today. Thank you Kelly for being amazing.
Normally I don't leave reviews unless I feel like someone deserves the recognition!! Kelly was phenomenal her customer service skills superior very respectful and professional. She helped my grandmother find just the right storage unit at the perfect price. Very knowledgeable and made sure to fully explain everything in detail. While also making this Public Storage location a very comfortable safe space with her welcoming personality. People like her shouldn't go unnoticed!!😊
Kelly is so helpful, thoughtful and nice! I would definitely recommend public storage,great customer service!
I have used Public Storage many times. I don't care for all the bullshi* ad min fess but other than that it is easy to pay online. Easy gate access. Great hours. Site is clean. Very secured. The front desk person is very helpful.
Kelly at the Mt Clemens location was very outgoing and extremely helpful. I would definitely recommend them .
Great service! Amazing prices.
Kelly was super helpful and kind, thx for everything u do!
Kelly was great. She made the whole experience simple and enjoyable for a first time rental. Would highly recommend this place if you want great service.
Kelly was great was a big help. Very satisfied with the service 😊.
Friendly, knowledgeable staff, instant access to a space, reasonable price. Well done, Kelly!
Kelly was very nice and informative. Would highly recommend this storage facility.
Very well maintained. Friendly staff.
I love this location. Kelly is absolutely a beautiful person. She’s always cheerful and very helpful.
Kelly is always a pleasure when I stop by. Great customers service 👍
Samantha Nash helped me with my account on the phone earlier today and helped me with my lock cut as well. She was very helpful and so kind. Excellent service. Thank you.
The staff was very friendly. Took his time and explained everything.
Kelly was sweet kind professional and helpful did a great service and job keep up the great work look forward to doing business again with you guys soon. Kudos!
Amazing service. Very friendly staff. Kelly was phenomenal and made us feel very welcome. I will definitely be referring people thanks to the attention to detail and helpful attitude.
Great service by Jazmine!!!!
Terrible wouldn’t recommend, Nobody is ever in the building, when they’re only closed Tuesdays & Wednesday! Nobody ever answers the phone I called and left multiple messages and nobody returned my call.
Avery was very friendly and went out of her way to make me feel welcomed and that my business was appreciated.
Tabitha & June are the best! They promptly return my calls and they are willing to go above and beyond to keep my business. The Facility is kept clean and as easily accessible.
Tabitha did great service!!
Tabitha is the best and gives great customer service!
I like the large gates and cameras to protect our possessions.
Thank you Tabitha for all you do and taking the time to download the app on my phone to open the gate. You are magical!!
Tabitha helped me add the PS back on my new phone so I can open the gate. She is always good to talk with when I stop by.....Thanks again lady!!
Tabitha was very friendly and helpful! Great customer service.
Tabitha always helps me out when June isn’t around. I’m sure she does a great job here
Tabitha is by far the most amazing, genuine, kind, and caring person you could ever engage with! I seen a review on here that said if we were surrounded by a bunch of Tabitha's life would be so simple lol , & I don't disagree. She gets the job done. & has no problem finding a solution to a problem right away. I couldn't ask for a better property manager. I feel so comfortable with my belongings being there because of her. Thank you public storage for having such a hard working, dedicated employee to serve all of us. & most importantly thank you Tabitha! Don't stop doing what your doing!
Tabitha was very very helpful! She is always helpful and polite and she keeps the property clean and picked up. Thank you!
I am back again and Tabitha is still awesome. She gives great services!!
Tabitha was "Amazing", very helpful, very kind and answered all of my questions and any concerns. I highly recommend Public Storage in Mount Clemens thank you for making this a very pleasant move. 👍👍😊😊
A whole year later and Tabitha is till the best. She keeps the property very clean. She also showed me this new public storage app that i can open the gate without getting out my car.
Tabitha is awesome and so friendly. Thank you lady!!!
TABITHA IS ABSOLUTELY AMAZING!!!! SHE IS VERY HELPFUL AND FRIENDLY AND WE ABSOLUTELY LOVE HER. THE PROPERTY IS ALWAYS CLEAN AND WELL KEPT. WILL RECOMMEND TO ANYONE WHO NEEDS STORAGE.
Tabitha was a great asset to your company
Tabitha is awesome!!!
Tabitha is the manager and she was very knowledgeable and helpful. I appreciate her doing her job with a good attitude.
Tabita great services
Tabitha was great and extremely helpful😄
Tabitha is awesome!!!! Go see her if you want the best service around. She helped me out with prorating my account because I was moving out early. Definitely recommend going to see her. The facility is clean and easily accessible. Tabitha is the reason I stayed in business with Public Storage. Go check her out
Tabatha is amazing at customer service and reaches out to you right away and is willing to help and work with you. Much appreciated.
Tabitha was awesome, thank you.
Tabitha does a excellent job with customers!
Tabatha was awesome! Super friendly and fast! I would recommend!
Tabitha Awesome service! Thank you SO much for all your help!
Tabitha has been an amazing manager and very helpful and accommodating to my needs. I highly recommend her and this facility
Tabitha is always awesome and very helpful.
Tabitha is very sweet, always a joy when I come pay my bill. Thank you!
Tabitha you have always been awesome every time I make payment. You even checked on me during the pandemic. Thank you!
Tabitha was very helpful today. I highly recommend.
Thanks Tabitha are awesome thanks for the help
Tabitha was awesome. Friendly, accommodating and quick. Highly recommend this place....9 months later TABITHA is still giving awesome services!
Tabitha is warm and friendly. She gave me great service, she explained everything to me so I understood exactly what I was getting. Love this girl!
If people in earth were like Tabitha would been peaceful to live . Caring respectful person .Takes care of the building and people .God bless her .
Tabitha hands down is the best. This review is long overdue. She is very knowledgeable in her profession, and has a awesome personality. If you need storage ask for her.
So far, so great! The face of this property is Tabitha and she did ALL the right things! She is professional, she's very thorough and just a pleasure to do business with. The front office was clean and the price for our unit was exactly what we were looking for. There are a lot of storage companies out there, but there's a reason why this one is rated so high!
Terri and Joy went out of there to help us. They are concsistant and gave awesome customer service.
Tabitha was very nice and pleasant. She took her time to explain everything.
Tabitha gave me great service !!
Great service from tabitha
Tabitha was very helpful and very friendly
Tabith and Joy are great! Great customer service!
Tabitha was such a great help! Made the experience nice and easy!
Tabitha was very helpful and nice and thoughtful
Great big high 5 for TABITHA!!!!! She is the greatest! Was very helpful with my million questions we had. Explained everything very well. Thank you so much!!!
Easy rental. Tabitha was great!!!
Tabitha was great! She was very professional, helpful, really knew everything to make the entire process very easy. The facility is very clean and in a great location. Would recommend to anyone who needs a storage facility and tell them to talk to Tabitha.
Tabitha was very Pleasant with good customer service
Tabitha is awesome, and answered all my questions!
Tabitha was a darling to deal with.Very helpful courteous and respectful
Tabitha & Paige were amazing! Fast and very friendly, great customer service team 😊
Tabitha & Paige Was Awesome , I love this Location. I Was Greeted With A Smile And Very Polite
Thanks to paige for the excellent service. Easy hassle free !
Office closes early. Wil sell your stuff out from under you in 60 days of nonpayment. Rent increases 20% after 1 year. No flexibility. They call you like rabid bill collectors over under 100 dollars. One of the worst companies I have ever had to deal with
Do not ever use this storage facility. I signed on when they had a year long promotion going on at this place, they raised my rent and when I called their customer service to get it straightened out I was told that there is no specific reason as to why my rent would go up it’s just whenever the executives decide to raise the rent. When I asked the rep for a reason He told me He doesn’t have one and that it is the way it is. Great customer service 👌👎
Tabitha & Paige were most helpful and efficient...I appreciate their excellent customer service skills.I will recommend this location to everyone based on the excellent service these ladies provided.
Page and Alana were awesome!
Paige and Terri Has great customer service and treated me very well
Terri and Paige has great custimer very friendly and great thanks ladies
Terri and paige gave me great customer service very friendly and an awesome team
Terri was great and very personable
A bunch of my items have water damage I left in my moms unit —- DO NOT keep anything u want clean either there was dirt and dust all over our couch!
Alana gave me great service.
Wonder CSR Tabitha very understanding and very pleasant to talk with. Really helped me out. I was able to get in and stop my auction
Tabitha was so helpful & great costumer service happy attitude
Had a great experience, Tabitha took time and showed me all sizes of units that would work best for me. They are very clean, and Tabitha was just amazing and super kind! Public storage is the way to go.
Tabitha was the bomb. She was fun and very helpful. Would highly recommend this location!
Tabitha is excellent, she helped me with all my storage needs. I highly recommended her to everyone :)
Its just a storage unit nothing fancy.
Absolutely wonderful staffing and facilities. Very helpful in every step of the way!
Caitlynn was awesome, super helpful and professional!
Destiny and Caitlynn where very informative and have an awesome personality. Explained everything very well and knew their jobs in detailed.
Caitlyn is very helpful, professional, well informed.
Caitlynn was an outstanding help checking into my new unit, a pleasure to work with!
Caitlynn the property manager gave the best customer service I’ve had in a very long time. She went above and beyond to make sure we were welcomed as new customers. She is polite, professional and outstanding in her demeanor as the property manager. Excellent customer service skills.
I just bought a new trailer and have to store it obviously. I was greeted by Caitlyn to help me with the process as I have not ever had to use an outdoor storage space. She was very helpful in finding a space to suit my needs. Her customer service is absolutely a five star rating. Thank you Caitlyn
Caitlyn was extravagant! Would highly recommend this place
Caitlynn was awesome
Caitlynn was amazing! We showed up 15 minutes late for our lease appointment but she was very kind and helpful and assisted us right when we came in. We were signed up and ready to go in less than 10 minutes!!!
Caitylynn was an exceptional employee! She made my visit to your facility wonderful!!
Camille is very helpful, friendly and awesome to deal with.
Caitlynn is astounding and friendly she gave me great service her and Terri makes a great team
Caitlynn was great in helping me with buying supplies great customer service
Caitlyn was helpful
First storge unit, helpful staff helped us pick the right size with out being too salesmany.
Camille was a big help and very professional. She had a wonderful attitude. We looked at the unit and the check in process was easy and quick. I like this location much better than the previous location. I will be very happy here.
Camille was really helpful this morning!
Caitlynn and Rick are very helpful and informative. The customer service is great and fair prices.
Caitlyn’s was very extravagant and helpful. Explained everything in great detail.
Caitlynn was excellent help and very informative
Went to get price checks n Caitlin camil was a big help on how everything works n very friendly n generous thanks guys :)
Highly recommend Public Storage! Camille and Caitlynn are amazing! Great customer service skills. Greeted with a smile, in and out in a breeze!
Elyse was a great help with informing me of there special offers and rates. Very nice and knew her stuff thanks. Rob
Elyse was super helpful and friendly :) really good service!
Elyse was great and well informed! Everything was fast and efficient! I would recommend
Great deal and Elyse was very friendly and helpful!
Camille was a big help throughout the whole process of getting a space, she made everything seem easy
Working to fix our issue Caitlyn &Elise were great
Destiny and Caitlyn. Very clean, very nice employees. Explained everything very well
I recieved great customer service. Camille and Elyse were very friendly, helpful, and professional. Thanks guys!
Hello they are great people to talk to and answer all my question Camille and else thanks
Latricia gave great service warm friendly made me feel like this is a comfortable place to store!
Shes awesome and great customer service was on point to the things that I needed to be fixed she's beautiful please come see her guy she rocks
Good service from caitlynn
Caitlynn was great
Awesome job Caitlynn. I'll recommend you to anyone who needs storage space thank you
The girl at the desk, Destiny,, was very helpful. The storage facilities was clean.
Caitlyn was super helpful gave info we hadn't heard at our last 3 units
Came in today, was greeted by Caitlynn, who showed me around and set me all up with a unit. She was awesome...thanks for all your help 😊
Destiny was very helpful and I appreciate her help
Latricia was awesome!!!
Caitlynn is an amazing manager. Super nice to deal with!
Terri was very helpful with managing my account.
Clean and secure
Thanks for your service Latricia Latricia
Great service, very efficient and reasonably priced. Elyse is wonderful.
Caitlynn was super friendly and got us in and out quickly!
Terri and elyse was great they help e my door was stuck and Terri was superwoman thanks ladies
It was a great experience using public storage and Latricia was nice and courteous..i would recommend anyone to use public storage
DESTINY she was very nice and helpful
Caitlynn was very nice she helped me out with everything I needed thanks again!!
Caitlynn was amazing and got me a great deal on a bigger unit that was climate control. Left very happy.
Robbin great worker
Robbin is the friendliest and most helpful person, she the experience very comfortable.
Thanks Robbin you were very helpful today you made things really easy THANK YOU have a great day
Great customer service by Mariah! Very helpful and took care of all my needs!
Mariah was very professional, knowledgeable and got me taken care of fast! Highly recommend.
Terrible place. I will not go back or recommend my dog to that place.
Today I Came In At The Mt Clemens Store And Had A Great Experience With Alana & Caitlynn Great People And A Very Good Enviorment
Nobody ever answers the phone during business hours. They don't pro-rated if you move out before the month is over. I was going to move out without leaving trash but since I am paying the full month i should leave a mess to cover my monthly rate.
The service was excellent. Mariah was very helpful!!!!!!
They want your money....and thats it....how the hell is a lock $21.16 ?....the same lock that they cut after i paid my late fee...just for me to go back there and find out its cut....then when i came back to the front the lady says quickly and confidently "you have to buy a new lock cause your late with a payment" ..WHY THE HELL YOU AINT TELL ME THAT BEFORE MAKING THAT FRIGGIN PAYMENT AND DRIVING BACK THERE WITH A MOVING CREW ! .... just sorry as hell
Worked with robin and Alana and they were both very helpful.
Robbin and Alana are very friendly and helpful.
alana was alot of help
Reserved a climate controlled unit online. When I get there the manager explains that they have no climate controlled units available and tries to stick me at an outside unit. Manager was somewhat rude. Very poor experience.
Alana was so friendly and the store was really clean. The storage unit was also clean but the only issue there was, was the ground was icy but alana informed me that she would put salt down
I would recommend this location. Alana and Mariah were great. Both of them were very helpful and courteous. Great service!
Gabby and Alana are awesome I went to 14 mile but they didn’t have the unit I needed but her customer service was awesome went to my Clemens and Alana was great as well these two girls are awesome !!!!
I had a wonderful experience in this store, the customer service was great especially that doll Alana. Thank you Alana for all your help.
The storage was clean and the customer service good. I have no complaints.
Step 3 - Fill up Your Gas Tank" "Putting fresh fuel in your car will help prevent moisture buildup in your tank - this can happen if your vehicle is stored for more than 30 days. Also, fuel stabilizer can be especially useful for long-term storage. It helps keep the fuel fresh for up to a year." - Public Storage So don't walk up to me and complain that I'm wheeling my vehicle in/out of storage with fuel in it. Your own storage guidelines approve it, so which is it?
I would rate zero stars if I could. I understand people are still going to go here because they have a very large assortment of units and are the best priced around but holy smokes I have never spoke on the phone with someone so rude in my entire life. I've told off telemarketers who leave with a better attitude and verbiage than whoever answers the phone there. I can't make it through 2 simple questions and an explanation about something without being rudely interrupted with a "have a nice day" and a click. As a paying customer you need to give me the time of day to ask you questions before I so graciously hand you my credit card and personal information... period. I own a business and the best part of it is my customers. Getting to know them and actually LISTENING to them instead of hanging up on them mid-sentence makes current and FUTURE business much easier. Maybe it's just me considering everyone else in this report (the majority of which suspiciously only 1 review... for this random Storage company) is pleased.
It's was a great place,warm welcome ,fast,kind,very professional...Will recommend thi s storage for sure!!
Alana was awesome with her service! She explained everything to us and she was very professional and very nice! We just bought a unit here today. She showed us the unit before we purchased it. Overall service was AMAZING with her. Everything was clean and professional. Plus, you have to have a code for the gate so not anyone can just come in like at other storage places! Awesome place!
Alana and Robbin took good care of me.
Robbin was very professional and efficient the site is very clean and well kept it was a pleasure to have her help us.
Alana was very helpful and kind. She really helped me with prices and stuff good! She definitely made the experience worth while. THANKS ALANA at public storage
Alana and Gabby were awesome! Definitely would recommend!
Good customer service
Alana and Jamie were amazing and funny. In would definitely recommend this company any time.
Alana & Robbin made my moving and storage experience so good that the pressure and stress of the transition of moving went smooth and problem free on their end. Great job girls, and thanks a bunch!!!
Robin was very polite she instructed us and everything that we need it and then some she should get a raise
Alana was super friendly and helpful!!! We are very pleased with our rental. Thanks again!
Jenn and alana were absolutely amazing and helped with everything i needed
Love Alana! She's great!
Great work by Robin to help me get set up with this move during this stressful time. Ty
Great friendly service from Alana and Marisa! Highly recommend the Mt Clemens location.
Alana & Marisa was very fast and helpful!
I have used a storage facility, and I could not be happier with the service Michelle and Nichole provided. They were very helpful and friendly, answered all my questions and explained everything in detail. As a Realtor, I will definently refer Public Storage to all my clients and realtor associates who need a storage rental. The facility was very clean and access area was cleared of snow for safety. Thanks again for a job well done and providing a professional staff
Alana and Sam were excellent! i usually don't provide feedback however felt it was necessary this time because Alana always is pleasant to work with and Sam is a nice addition to the team. This type of customer service is why I am a customer here. Mitch Drouillard
within 3 months they jacked up my rate over 40$. their promotions are a scam cuz they don't last at all, it's just to sucker you in.
Michelle was friendly and helpful at the hall rd location and Alana was fabulous here at mt Clemens where I ended up. Public storage is an awesome company with the same friendly faces every time I come back.
Alana was very helpful and very polite awesome service. Thank you.
Robbin is super sweet amd very professional...
Robbin was nice and liked my car
Alana was very polite, as it was just her being available. Area is clean. Very informative
Robbin is awesome!
Great 5 star.
Very helpful costumer service from Robbin!
Chelsea was such an amazing person to do business with. She helped with all our need. Met expectations.
Sherry was amazing. Exceptional customer service and pricing.
Came in to pay my bill Alana is always great and I have referred several people to her location. People like her make it easy to do business with your company. Keep up the great customer service.
Had questions about storage fees. The prices were great and customer service was excellent. Alana was awesome. I felt very secure about using their storage. Would highly recommend everyone. Thanks Alana!!
Robbin was very helpful
Robbin is great
Robbin was extremely nice and helpful, she made the process very easy.
Great Help..by Alana&Robbin
Came in to get a storage for the 1st time by Alana & Robbin and they were very helpful with the property details. Give good service. Satisfied customer.
Alana and robbin are great! Id recommend this location to anyone.
robin and Alana were very helpful and nice.
Alana And Robin has given me and my husband Luwayne great service
I stopped at this location the other day and Rick and Alana were very helpful. Clean store with a nice selection of boxes.
Alana was so helpful and so nice. Everyone that works here makes the entire experience great. I would recommend this location to anyone looking for self storage
Very clean and very secure. My wife and I have been here 6 years and have never had a bad experience. Robbin and Alana keep up with the job well done, climate control always smells lemony fresh.
Robbin excellent in showing me my space she was very welcoming and explained everything well i appreciate my visit here
I recommend anyone to this facility. The staff(especially Alana) was very helpful to me and gave me a lot of resources for me and my move.
Alana was, and Robbin very helpful.
Staff very helpful
Robin help me to open up an account at Public Storage Robin also help me by taking my payment for the month and she was very very very nice and cordial how she carried herself so I'm just saying I'm giving her five stars thank you
Robin is a very nice women, she is a kind lady. No hassel
Always friendly! I was helped by Robbin
Robbin and Alana are the best! My move in last week was easy and they even called to make sure I was satisfied.
I would recommend everyone here. Robbin has the best customer service. I couldn't get into my unit because my lock was rusted and she came out and got the lock undone. Thank you for your wonderful help!!
I think Rachel had exceptional service she was very helpful friendly and knowledgeable and everything that I needed to know about my storage unit and I will always store my belongings at Public Storage. Now that I'm dealing with Alena here at the same location in Mount Clemens I am receiving the same friendly knowledgeable exceptional service that I've always received and it's always service with a smile.
Very exceptional customer service. Thank you Michelle for being very friendly and helpful!
I had a great and very friendly experience with this company. Firm prices, clean units and trusting security. Thanks to robbin I actually enjoyed dealing with public storage. She is very kind, hard working and an amazing saleswoman! Thank you public storage and thank you robbin!
Robin is great!!!
First time going with this company and the customer service was incredible. Your employee Alana was knowledgeable, quick, and friendly with her service. She deserves a vacation.
Robbin was wonderful
We meet Robbin today at public storage she was so friendly and her service was excellent, we got what we need and we are happy with her service
Rachel was very friendly, professional and efficient when I went in to let them know I was done with my rental unit. The facility is always clean and well maintained. I felt safe and felt my belongings were safe and secure here. I live just around the corner, so it was also super convenient. I will definitely use them again in the future should I need storage.
Robbins is fabulous!
The service from shes nice
Robin was very helpful and polite
Very freindly and knowledgebal robbin
Robbins is a very nice and informative sales rep :)
This place was fantastic. Rachael was so helpful and made my storage expierence fast and easy. I would recommend this location to everyone!!
Rachael did a great job helping me today. Very quick to find what I am looking for she knows her unit spaces that are just right for me. Will be telling all my friends and family, Thanks again Rachael
Rick was very helpful and communicated with me very well through details. Rick even was able to bring my bill down without me saying a word.
Rachael was the attendant on duty. She was very helpful and thorough. I was very impressed by her professional skills. The unit was clean and I felt my belongings would be secure.
Rachel and Victoria did an excellent job in helping find the correct storage for my needs.
This storage facility is the absolute best place. I have had stuff stored there on and off for the last 9 years. The staff is awesome, especially Robbin, who was wonderful in contacting me regarding a problem with a family member leaving lots of stuff behind ( the unit was rented in my name). The mess left behind (food left in freezer, furniture, etc.) was disgusting and the smell was so gross, it would have gotten worse. Because Robbin took the time to contact me on a Sunday I was able to get the unit cleaned out and not be charged for another whole month --Thank You Robbin "Your The Best". What an awesome lady give that women a raise!!!!!
I was very pleased by the awesome customer service that Rachael. She made the process quick and easy with a smile. By the way, I'm sorry for being late to my appointment.
Rachael was wonderful she helped me find all the packing supplies I needed. She had wonderful space saving ideas Rachael carried everything out to my car and was extra helpful She really went out of her way.
Rachel is great!! She was very helpful and has a wonderful personality!!
Rachael was very helpful and polite!!
Rachel is amazing and I had an excellent conversation with her!
Very helpful thank you robbin!!! For you're great service
Customer service very efficient and friendly!
Robbin and michelle are great people that are willing to help
Very clean and well ran facility... Robbin & Mitchell are professional, polite, and well abreast of their job duties.
Well I needed a storage space so I went online and reserved a space. 10 x 20 I thought would work for me, but 2 days after I rented this space I realized it was too small. I need a bigger space so I go in to talk to someone about a 10 x 30. They want a hundred more a month for 100 Sq ft larger because I'm no longer an Internet customer, I'm existing (not as important I guess), so I go online and find another public storage with the size space I need but since I am already an unhappy customer after a few days I have to pay full price. It would be nice if a real manager would talk to me
Very knowledgeable and helpful. Great place to do business with!
Great Customer Service!! Robbin and Michelle are very helpful and friendly.
Glad Robbin and Michelle are there I'll be lost.
Robbin & Michelle were very easy 2 talk to and, very knowledgeable of their job duties ! Wish everyone could exude costumer service in this manner !
The lady Michelle was very present to talk to and the units were very dry and looked good i would highly recommend this site to anyone looking for a storage unit
Recommend Michelle to anybody at Public Storage thank you
Alana was very nice n very understanding she should never leave or be replace she knows her job. Thanks Alana
I find that Michelle (Public Storage Location Manager) and assistants Rochelle and Robbin are always friendly and helpful whenever I stop into the front office building! I have maintained units here for many years and Michelle has managed them all!! A Wonderful storage location that is convenient and well kept up/managed!! HOOAH!!!
Very Nice Robin and Michelle
It was close to home & convenient for me! Though I drove by it but never noticed it. The property manager was very amicable & helped me even though I was a few mins late getting there! The customer service at this location was great!
Robbin & Michelle are to funny. Great convo. In the office.
Came in made a payment on my mother's storage. Amazing customer service from Rochelle and Michelle A++
Robbin and Michelle were very helpful and nice.
I needed a storage for the winter. I meet Robbin & Michelle they were so energetic and full of knowledge more than willing to assist me. I was able to compare prices from other storage facilities and would be more than happy to give my business to Public Storage. I would promote this location and make sure Robbin and Michelle take care of my family and friends its a pleasure to meet individuals that care about their customers by putting them first. I would like to say thanks ladies. Great Customer Service 10+ when I was a manager, I would have loved to have you ladies on my team. Robert J. Ross
Robin and Michelle are very helpful great customer service. Sincerely Kim Fraley 😀
I like this place because Michelle and Robbin are very nice people and they don't mind taking my money every month.
Mitchell and Robin wonderful customers service...😊😊😊😊
Michelle & Robbin are easy to work with and very helpful.
Rented a new unit today from Ashley. She took all the time necessary to make sure that I understood how storage works at PS and to make recommendations on how to best protect my belongings. Based on the customer service that I received today, I will definitely return!
Robbin and michelle are the best.
Michelle at Public Storage on Groesbeck has been extremely helpful to us every time we needed anything pertaining to our storage space! A+
Have been here a long time. Since 1999. Michelle has been one of the better managers. Besides no break in pricing for all of our years here, everything runs pretty well.
Robbin & Michelle are fantastic employees of Public Storage. They are so pleasant & answer all questions, & make you feel fantastic after conducting business with them. I highly recommend they be considered for raises & promotions when that time comes up for them. You won't find finer employees anywhere in the Country. Thank You. Mr. Kurt F Krause
michelle and debbie were great in helping moving in to my unit.
Debbie was great! ! Very helpful and walked new through the whole process, made it very easy! !
Michelle was very kind and friendly this morning, always smiling. Seemed to have everything in order.
Debbie was great! Good customer service
Debbie was a great help.
They are always very nice here.
High quality customer oriented service everyday - not easy to do in this business but Michelle is very helpful!
Debbie was super helpful. Excellent customer service.
People are super friendly grounds are nice and clean
Needed storage, for getting are house ready. Great service, ask if everything is going well.
michelle and Debbie kick butt
Came in today looking for pricing. I was exasperated and Debbie was so kind and helpful she calmed me right down.
Debbie was great today she helped me out and was very friendly!
Debbie was very helpful she was very friendly.
Awesome service Michelle
I needed a storage unit for my snowmobile and trailer. Michelle did a better than expected job of showing me the unit and helping me get set up! I was very impressed with the customer service she provided. Good service will always be rewarded by me so I will definitely use Public Storage again if I need a storage unit.
Friendly staff, convenient location for me and the storage area is always clean and nice.
helpful and friendly staff answered all questions
Michelle was very helpfull will store at this location again...
I needed a storage unit quickly and I wanted a convenient location. Public was within a mile of my house, had a unit the size I wanted available. I checked and was at my unit within twenty minutes. Perfect.
The place is organized, clean and the employee, Debbie, was very knowledgeable. The employer is very lucky to have such a good worker.
I had only been in the state of Michigan for about a year at the time and i lived in Farmington Hills and did not know much about the east side of town. I had just recently purchased a home in Clinton Township and i was in a crunch to find a storage location near where i was moving to. I called several storage facilities and i wasn't very impressed with the customer service from the people that i had been speaking with. So i just decided to drive around the area and look for a facility instead of calling. I stopped in Public Storage in Mt. Clemens and i met Michelle and she was very,very helpful. She took the time answer all my questions, She made me feel very comfortable with the area, me not being from Michigan. My entire experience from beginning to end was Great!!!!. So thank you Michelle for your awesome customer service.
My experience was excellent. The customer service received was above and beyond what i would expect thanks to employee Leah!
Krystal and rick were great in showing me diffrent units anf find the fight suze for me and nade my mive so easy, great custoner service
Rick and crystal helped me find the right size unit for the right price.
public storage employees Michelle and Rick were very knowledgeably about their facility and very helpful. they explained everything about the facility gave me the code told me how i would keep my things in the climate controlled room so that no damage would touch my things i would recommend this facility to my friends based on my experience with Rick and Michelle.
Michelle was a pleasure to do business with through the entire process. She was very friendly, attentive, and professional. The facility is well kept with solid security. This is the second unit rented at this facility, and I highly recommend using them for your storage needs, as I will continue to do so.
Very thorough and polite Nicole
Helpful by jamie
Nicole was a very knowledgeable and a pleasure to work with.
jamie has good customer service
I have been a customer at this location since they took it over from the prior company many years ago. The staff has always been very helpful and Michelle, the current manager, has been great even though she wouldn't come wash my windows at home after she finished doing the one's in the office. :-)
Nicole was very helpful I would definitely recommend people here.
Thanks to Michelle! Fast, Informative and wonderful service.
great to deal with.
Great! Nicole is super nice and helpful!
Michelle is such a great manager at this public storage . She is a great help when we need it . She makes you feel welcome every time you walk in the door to make a payment. Thank You Michelle for everything that you do
As a new customer, I needed a storage unit and only had a 3-day window to get my things moved. So I made all arrangements to move my things over the New Years’ Eve holiday. January 1, 2014 was FREEZING & SNOWING and I was taking my last load to the unit. Around noon I parked near the Controlled Climate Bldg, then hauled out my boxes and go up to the door. I try to enter the code, but it does NOT work. The keypad entry unit seemed to be "dead" or broken. I tried several times to be sure I was entering the correct code to no avail. So, I 'm standing there FREEZING with my things out in the open, I am pressing the button that says "Call Manager" but nothing was happening. Finally I had to leave my boxes sitting outside near the door and walk up to the office bldg (closed) and ring the doorbell to the apartment/unit where someone apparently lives. A twenty-something blonde woman with her hair pulled back opened the door & poked her head out slightly. I asked her to please help me get into the bldg to my storage unit. I told her that the keypad was not working at all and I could not get in to my storage unit. She was very uncaring and flatly stated that I cannot get into the Controlled Bldg at this time. NOTHING MORE! That's all she said, and then she started to close the door again as I'm standing there freezing. So….of course, I frustratingly said "Then WTF am I paying for?" She just said "EXCUSE YOU!!!" in a very nasty tone, and then slammed the door in my face!! I was upset, yes...but I did not curse at HER, I was upset about the situation and wasn't getting any explanation as to why I am out here with my boxes in the freezing snow and locked out. It doesn't matter if I was understandably upset or not, her customer service skills were seriously lacking. And under the circumstances, she should have taken the time to be more apologetic and explain to me what was going on? If the locks or keypad are broken, then why not put a SIGN out in front of the door so customers don't get everything unloaded and then stand there in the freezing snow? No, there was no indication anything was wrong other than the door suddenly no longer works. BUT THEN ANOTHER INCIDENT.... Then I am not able to return again until January 9th, 2014. There was a snow storm here on January 5th & 6th. But after a whole THREE DAYS later, I am barely able to make it inside the gate through the thick snow in the whole parking lot area. It was obvious that they made no attempt to shovel the driveway or lot whatsoever. Then when I finished and tried to leave, I got STUCK in the snow by the keypad to open the gate and leave again. I was stuck for a full 15 minutes, and spinning my tires trying to get out of there. Doesn’t anybody at this location bother to have the snow cleared out for their customers? The alley behind my house is more accessible than the Public Storage business was. I regret my decision to do business with this place...or maybe it's just this location - I don't know. But I really need to speak with someone higher up at headquarters. At least one member of the staff is very rude, and this location appears to be very lazy when it comes to keeping the business accessible for their customers.
Debbie was very friendly and knowledgeable. She made a stressful move a little bit easier. Would recommend Public Storage.
Michelle was very informative and made our move extremely easy. This is our first time renting a unit and i would highly recommend public storage in mount clemens to anyone out there who is looking. Ask for Michelle, she is very knowledgeable.
Staff is very friendly and helpful. Staff will make sure that your unit will properly store all your needs. Staff also goes over all the details of the lease with you and that you understand the lease terms. I was very impressed that they make sure you understand your lease. This is my first time renting a storage and understanding the lease and process is the most important part of renting.