Public Storage Self-Storage Units at 49400 Hayes Rd, Macomb, MI

Raises prices on current members above advertised online standard rates, door on exit of storage unit hasn't work in months, and women's bathroom has been broken for weeks. Look elsewhere.

This is a newly built storage facility….the garage going out of the facility is down and from what I have heard from other tenants it has been down for months…then you can’t use the woman’s bathroom because it is out of order. I can live with the bathroom being out of order but the other garage being down is an inconvenience. When you come in you have to hope no one comes in after you or you’re stuck until they have completed what they needed to do. This needs to be fixed so inconvenient

Ashely and Tabitha went above and beyond transferring me into a smaller space. Thank you for being so understanding.

Tabitha helped me with the signing up for the storage unit and was very helpful and explained the process very well.

Wonderful service and even nicer staff. Ashley and Tabatha were friendly, knowledgeable, and so helpful. Thank you!!

Tabitha and Ashley give great customer service! Would highly recommend!!

Walked into Public Storage and was greeted with the 2 biggest smiles by Tabitha and Ashley. They gave customer service and hooked me up with the mobile app. You ladies are definitely double trouble. Lol Thank you!

Tabitha and Ashley are awesome... thanks ladies 😃

Stopped in one afternoon to inquire about a storage unit for my business. Possibly veiw some different sizes. No person on site at Monday @2pm . Door locked. Called the phone number on the door that took me to a call center.... Who gave me the phone number to the actual property.... I Called, Woman answered said property manager was out to lunch and due back in about 10 min. Waited 35min... I left. Really? I understand the storage unit is not that hands-on, but no employees are there in the middle of the day? Just lock the door and go to lunch at whatever time, for how ever long? W/No posted time of return.

Tabitha and Ashley give great customer services.

Amanda was amazing. She put up with my whole family all day. Very friendly service and they sell locks. Hooray!

Dany was fast and did a great job explaining everything to me thank u dany

I have been a customer here for the last two years and recently I visited in the evening after work until about 9:30pm as I had done before. This time there was yellow caution tape on the exit so I had to exit the storage area and re-enter so I could back out of the building with my car. I got a message that the building was closed and I would have to call a 1-800 number with my drivers license in order to re-enter. Well my drivers license was in my car locked in the building. I had to walk home and go back the next day get my car. No new signage was posted with the new storage hours. Prices there have also been increasing a lot every year. I am getting my belongings out of there and never doing business with them again.

Tabitha was in attendance today and her service was above and beyond. While I was out of town we've kept in contact untill I returned. She remembered me from the phone conversation and made sure my storage was up to date and the fees we're a good price.

Tabitha was awesome, very helpful and patient with me. She explained everything in detail to me and I appreciate that. Management please take note of this and this individual, there should be more people like this in the world, than maybe it wouldn't be so horrible!!!!!

Well maintained and clean facility. Everyone is great to work with. The app is easy to use to open the garage doors. I signed up online and took advantage of a discount offered.

One of the most unprofessional places I have come across. I applied for a job and was contacted by Chantel of HR. I attempted to set up the interview per her instructions. When I was unable, I reached out to her and the help email that was listed. After a delayed response I was able to setup a time for a phone interview, which I have a confirmation email for. And guess who never called. I again reached back out only to be ignored. And now like a week later they send me a email saying they are unable to offer a position. If this is how they treat potential employees, I can only imagine how they treat customers. And with the way Chantel in HR handles the hiring process, I see why they are hiring.

It's a decent convenient storage place

Love this storage unit ..Tabitha is awesome perfect service !!Could not have asked for better service..THANK YOU TABITHA ..Need a storage unit go there !!!

Rented when this was Beyond storage and it’s a very clean, secure location. The rates went up significantly from when rented in aug 2020. The only negative is that there is just one entrance to the indoor space and if there is a large moving company van it blocks the only entrance. Overall a good experience and the indoor climate controlled space is great to keep your things intact

Very friendly and helpful. Tabitha does an outstanding job!!!

Very unorganized with the pulling in and out. Customers getting rude with other customers because they couldn't get out and had to wait till other customers finished up what they were doing. I do not recommend this storage place at all.

Tabitha gives excellent service. The property is well kept. Whenever I need assistance Tabitha is always happy to help.

Highly recommend renting here!! Tabitha at the front has been so extremely nice and helpful. Facility is super easy to access, clean, and always under surveillance!

Do I need ID to rent storage

Tabitha and Rashad are the best. I enjoy the services i always get with Tabitha.

Tabitha is always a pleasure to deal with. Great customer service 👏

This place is AMAZING! It is so clean and very easy to get around. The property manager is the best, always so helpful. If I need a unit I will definitely be back in the future! Thank you for all your help!

The manager Tabatha is great. She made my experience in a difficult time smooth. Thank you

Tabitha and Rashad are killing it here at public storage. Great service!!!

Tabatha and Rashad were spectacular upon my exit. Kudos!!

I would give Tabitha 20 stars for the outstanding services- she gives great customers services.

Nicely set out, good value. I really love the new access doors.

I’m just going to miss Tabitha, she’s the best manager this company could have. Beautiful personality and not to mention she knows her stuff. I want to pack my things up and move to this location..lol

Tabitha has great customer service.

Tabitha was the best! Very helpful and knowledgeable! Give her a raise!

Heather and her associate were the best, they helped me in every way possible , I would recommend them highly.

Tabitha is the best she helped me with my experience with the company. Please give her a raise. She helped me with my needs. The best customer service I have experienced!!!!!

Very clean and presentable

Very nice & clean units. Tabitha was so awesome answering all our questions. We went to rent a unit for our son who is always working & could never get there during business hours so she had the patience to answer all our questions & we called our son while there & she answered all of his! Tabitha escorted us to 2 units to see which we'd like better & it made it easier for us to choose. She was a pleasure to work with! One time my son had trouble getting in. The box outside wasn't letting the door go up but he understood sometimes there are glitches so he returned the following day. We do wish there was some sort of after hours number to reach someone but in our case it wasn't imperative that we got in. We were just dropping more boxes off. Although it could have been important for someone to get their belongings. Overall we are very happy with the unit, building & the caretaker, Tabitha!

Tabitha was very great and friendly love when she's here

Tabitha and Essence have been great every step of the way. Friendly, accommodating and responsive.

Tabitha is awesome and very helpful.

Great customer service

Amazing experience with an amazing staff! Definitely recommended.

Great help with the staff.

Tabitha was very helpful

Essence was professional and courteous helping me complete my sign up for a unit. The facility set up is easy, clean, and in a great location.

Essence was incredibly helpful. We were having troubles registering online and she happily help to resolve it issue. She was polite and friendly. The facility is clean. I love the enclosed load and drop off area.

Terrible storage unit company. They will get you all moved in with a new customer price and then start hiking up your rates for no reason. I now pay over $200 a month for a 10x10 and it's all a scam. The place is also filthy with hundreds of dead flies all over the place! Parking is also a major nightmare and you'll be waiting a long time to get in or out of this location.

Essence was really great! The process to get me in was smooth and I appreciated her professionalism!!! Unit was clean and just what I needed. Thank you !!! I highly recommend !

We were working on a mega move moving out of units with lots of helping hands and not many packing supplies. Not only we’re Tabitha and Essence super friendly to my self and my family but they helped us get on track with which supplies we needed and what was the best for what we needed it for they didn’t just let us buy one of everything and blindly try to load a uhaul. Thank you guys for making a huge job at least a little fun on the way in and out you guys made the whole experience better !

Emily was awesome. Answering all our questions and being very patient

We liked that you pull in to pack or unpack

Very clean and organized

The manager and staff at this facility are the nicest. They will work with you if you keep an open line of communication. You truly are a wonderful person ❤

Stop there today and June really helped me with my situation, thank you June.

June has great customer services!

We were treated very nice by Tabitha when we came in to rent a storage unit on August 9 , she went over all the rules she explained everything very nicely and how everything worked and we are very happy with the service. When we walk through and went to our unit the place was very clean. Would recommend public storage to any friend.

Jayla is super helpful and has a positive attitude. I would highly recommend this location for your storage needs. Chantel was also extremely helpful.

Jayla provided excellent service and she was friendly and professional. She seem to care about providing amazing customer service. I would definatly recommend her to others.

Juin, is such an asset to public storage, not only did she greet me at the door, she took her time to make sure I understood everything and made sure I new how to get to my unit and make sure code worked before letting me go. Juin is a true superstar

Tabitha and Jayla are both awesome....thank you for all the help.

First time here and management was great

Rachelle was our representative and she was extremely helpful and actually made our experience less stressful and fun......Everything was explained to us properly as well

Very rude woman working at the front desk but the facility seemed nice and clean.

Rashelle, the Property Manager for this site is awesome! She is always professional. You can really tell she really cares about not only her job but the cleanliness and safety of the facility and she is a great representative of the company. She even went above and beyond to assist me when i had lost my keys to my storage unit. She was able to quickly get my old lock removed and a new one placed so i could continue to move my items that weekend. Thank you Rashelle!

A clean, well lit building. The best part is Rashelle she was friendly, answered all my questions and so helpful.

Very professional, reasonable price, brand new facilities, very lean & high level of security. 5☆ all the way

So far so good. Very clean. No issues.

The elevators are more than a little concerning

Very clean and the manager was very helpful and took the time to bring us to our storage unit. Highly recommend this location highly

It was a great experience! Rachelle was very outgoing and friendly! She helped me with all my needs ! 😁👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽

Rashelle Was super helpful with finding a unit and explaining things to me . Thank you Rashelle so much for your patient and help.

Rachelle was very nice and helpful with helping me find the right unit... i would recommend to others

This place is a joke!! They are rude,the front door is always broke and if you cancel the rental,they don't give you back the money that they already took.I would never recommend this place to anyone!

My name is Patricia, I give Rashelle 5-Star as a employer of Public Storage in Macomb, Michigan, she is a very Friendly person , And go beyond helping peoples. As she helped me v. I wish the world had more peoples like her.

Very easy to get to your storage unit elevators but need a map to find your storage space

I even though we had previously used another storage facility, Raselle explained to us that the Public Storage facility on Hayes in Macomb is where we need to store our items. Rashelle was right. She showed us around and explained everything about the facility. Rashelle was polite, professional and caring. She asked us about our needs and fit us in the right unit for us. Thank you Rashelle.

Rachelle was amazing and a great help with everything. Very helpful, friendly and amazing... definitely will recommend to other people!!!

The person at the counter at Public storage is extremely rude and unprofessional to deal with. She makes the experience unpleasant when at the storage place. She makes snide comments about you and other people. If the staff would just change I’d feel more comfortable coming in.

Unfortunately I have my storage here. This used to be owned by another company a few months ago when I signed up. Now that it has been taken over by Public Storage it has been a nightmare. My account info has changed so I can't pay for my unit without an online acct. I have had 3 run-ins with Rochelle. Each of the 3 times she has been extremely rude. I was not able to speak to any management because she hung up on me. All because I was trying to get assistance to pay them money? The unit is nice but this place needs to seriously reconsider their customer service.

Cool storage place. Bathrooms are still not open (Covid). Not sure if it's just due to laziness or other reasons.

State-of-the-art storage.

The staff were helpful all the way through the registration. They kept the door open while we unloaded our trailer into our storage unit. The facility is pristine.

Facility is nearly spot-list and safe. Everyone on the staff is helpful. We slowly move our items in and had movers empty two units in a morning. No smells, no concerns of rodents, no worrying about the cold or heat affecting you valuable contents. So worth it!

Very clean, friendly staff with excellent customer service!!

Went to Beyond Self Storage to check out a unit. The staff was very informative and offered a really good deal on long term storage. The manager Jessica was really easy to work with. Would definitely recommend.

Amazing facility with great customer care !!

The staff is very friendly and kind. I received answers quickly to my questions. I would highly recommend them for all of your storage needs.

Very clean, neat building with go out of your way to help employee's making the rental storage experience and easy one!

This is a real first class facility. Jessica and Kateri are very professional and nice people. The facility is super clean and modern. I highly recommend this place to anyone who needs storage for business or themselves.

Purchased boxes, tape and bubble wrap from this facility. Excellent experience, and Jesse was positive and very knowledgeable about their products.

The staff here is very knowledgeable, friendly and helpful. This storage facility is unlike any other, so very clean and I love the music playing.

This place is great! The management is super accommodating and friendly and they keep the place spotless. I highly recommend using this facility!

Jessi and Kateri were very helpful in helping meet my needs for storing my belongings during my move. They went above and beyond my expectations. Also the facility is so clean and well kept.

Renting a unit was very easy. The staff was very helpful. I decided I wanted a larger unit than what I originally leased, and it was taken care of in a manner of minutes.

The staff is outstanding and so helpful. The units are clean and huge. When I moved out of the unit and swept, there was hardly any dust, no animal droppings ,nothing. Would recommend to everyone.

Amazing staff-- so involved in their community!

Best service in all of storage, perfect facility

As the owner of a moving company I highly recommend this facility. Very clean and worth the price. The price is fair and you won't find too many facilities this nice. Easy to get a 26ft box truck in and out even for inexperienced drivers.

Great facility!

The nicest and cleanest facility in the Macomb area!

Where is Beyond Self Storage at Macomb located?

Do I need a climate controlled storage unit?

What is a climate controlled storage unit?

What are your gate access hours?

What size storage unit do I need?

Do you sell moving supplies?

Can you give me price of an approx. 10 X 8 or similar size climate controlled storage unit?