Sonja was great she helped me get my rent payment down when it went up. It really helps me since the rent always seems to go up. Thank you Sonja!!
Very pleasant experience for the first time in my life. 😃🙏
Clean place and safe place to rent !
I’ll give 10 ⭐️ if I can!
Hisa is always so helpful, it's always a pleasure to speak with her.
Sonja was awesome thank you
Hisa was absolutely wonderful to work with! They were incredibly kind, helpful, and went above and beyond to make sure we had everything we needed with our storage unit. It’s rare these days to find customer service like this! Hisa was patient, professional, and genuinely cared about making the experience smooth and easy for us. Can’t say enough good things about them. Thank you, Hisa, for being awesome! :)
Sonja was wonderful! She explained everything we needed to know & answered all our questions. She was kind efficient, caring and pleasant to talk to. The customer service at this public storage was wonderful, much better than the other three public storages we went to. 🥰💜
Sonja was awesome! Extremely helpful and patient with us. Totally recommend
Hisa was so sweet and helpful! She made getting our storage unit set up super easy for my wife and me. We really appreciated how friendly she was and how well she communicated throughout the process.
Hisa was great!! She did a wonderful job getting me into my storage unit. The process was very easy and very quick!
It’s always a pleasure to see Sonja she’s is so pleasant
I would like to thank Sonja for a job well done. Such a pleasure meeting you, and thank you for your superb customer support.
The manager Sonja is amazing! This lady is so professional, courteous and soft spoken.
She greet me with her beautiful friendly smile. She was very helpful and patient with me in answering all my questions and concerns. It was a wonderful pleasant experience. I left with a smile.
Thank you again!
P.H.
Sonja very professional and polite. She understood my needs and was so efficient.
Hisa is the manager at the storage place on Hayes and 22 mile in Shelby Township. Hisa is very helpful and patient. Always there to lend a hand. I have witnessed a hard working person with a great work ethic.
I recently, did business with this location. Sonja the manager at the time was amazing. She was very patient and professional with me and the others coming and going. She made my experience with this location an absolute breeze, can not thank her enough!
Sonja was able to stay open a little longer in the office. Also gave me a discount on my storage unit. Very friendly and professional.
Sonja was very nice and helpful for my family and I.
The young lady Sonja, was very nice and respectably in all my needs, and helping me!
Hisa was greatly helpful in setting up a unit, excellent service!
Sonja is such a great manger. it’s such a pleasure speaking to her every time I call the store.
Sonja help me and my son, she was very patient…I had a lot of questions and she didn’t get annoyed. She was outgoing and so friendly! Made us feel like family!
Sonja was knowledgeable and very nice and understanding when it came to my move. She helped me choose the right storage for the amount of things I had.
Hisa
Was fantastic I made the transition because of her! She was flexible and helped in every way.
I would always rent from Public! I appreciate her help greatly!
Thanks again
Hisa was very professional. Answered all my questions and kept me posted on any up coming special.
Hisa is very helpful and friendly.
Excellent Public Storage Facility. In particular Sonja is very helpful and willing to assist customers.
Sonja is the best my fav person
Manager Sonja is awesome! Always gives great customer service and is very helpful.
Hisa The property manager was so Kind and Informative. Very Helpful! I rented a 10 by 5 storage area. Thank you Hisa for all your Help.
Sonja the manager at this facility is always so helpful. Always a warm greeting and a smile on her face.
Sonja helped me out to find the best option for my belongings during a stressful transition from big move! She was very professional, informative and was very thorough with my many questions. Sonja made me feel confident about doing business with Public Storage during a stressful period for my family and moving. Thank you Sonja!
Sonja was very helpful in explaining everything that we needed. She was great to deal with-relatable, professional and knowledgeable she deserves recognition and a raise.
Sonja is very nice and polite
Excellent service, the facility is neat and clean, and in the first day Sonja managed really good by going through all the details thoroughly.
As usual, Ms. Sonja, is such a pleasant, thoughtful, kind and professional person. Always taking the initiative to make sure that I am completely satisfied.
My friend and I got a unit from Sonja she was kind and patient and showed us the property, how to use the keypad to enter, it was wonderful service for us.
Hisa was great help to me at the storage unit. I needed to downsize my unit and she checked out what I had and helped me find the perfect size I needed a few doors down!
Employee Sonja was very professional and considerate to my needs and questions on storage units , will definitely recommend public storage to anyone!
The front desk worker was very helpful, and friendly and answered all of our questions very efficiently. Great service!
Hisa was great, very helpful. Would definitely recommend
very kind staff! Jodie was amazing!
Tracey was super helpful and made the experience great!!
Helped my friend move and this place was perfect. Extremely clean and easily accessible. Tracey was great to work with and answered all our questions thoroughly.
Would highly recommend this storage facility.
Hisa was wonderful. Great customer service very professional and clean!
Came into the store looking for a unit , place was clean and the employee, Sonja was very informative about storage unit sizes and prices when I came in and answered my questions with detail and clarity. Very friendly young lady and professional. Great service
Hisa was wonderful and very helpful. She made it very clear and easy!
Hisa was very helpful with move in, great customer service. Very helpful with any questions asked.
just got my new storage unit here--
very happy with my experience with tracy
(one of the property managers) who made everything go so well. thanks again tracy!
Tracey was fantastic. I couldn't be more pleased with the degree of customer service she provided.
Hisa was AMAZING VERY FRIENDLY AND EXTREMELY HELPFUL. Five Stars 🌟🌟🌟🌟🌟
Jody and Kristy were a great help!
Was assisted by Tracy and the experience was really pleasant. Helpful and informative concerning my unit.
Tracey was very nice and helpful
Tracie tried to help and was very friendly.
Tracey is awesome the best in the industry.
Great experience - Tracey was really helpful and answered all my questions thoroughly!
Tracey was fast, efficient, and pleasant! Great experience!
Tracey was SUPER supportive. She patiently assisted my needs.
No problems. Clean. 2 Weeks - so far so good. Staff is cooperative and friendly. enter/exit readers act up from time to time, thus code has to punched in, but maybe that is from all the traffic.
Great staff - Tracy is very helpful!
Tracy was super-helpful and able to find us just the unit we needed!
Tracey was awesome helped us 100% we were very satisfied she was very pleasant and professional! Very clean well maintained facilities!
Tracey was very friendly and helpful during the whole process!
Dany was wonderful and helpful in every way! Great service great location I'm never gonna leave!!
The staff here is great. I have had a unit here for a long time the property manager is always willing to work with you. Seeing how I live out of state she has been very amazing.
The customer service was impeccable! Very nice! Dany was awesome!!!
Danny was very helpful in all phases of setting up my account/Storage Space and all the Paperwork 👍🤗
Tabitha goes above and beyond. Great customer services.
Dang was very helpful to us!
Tabitha is amazing and always helps me out when I need help and the storage unit and lot and building is super clean
This is the second Public Storage placeI have used with in the last three years. Staff was helpful and polite at 49400 Hayes, Macomb, MI. I still have a problem using my phone app to open the garage door so I have to put in manually and the "temperature control" needs to be fixed. It was way too hot on move-in day. Air conditioner was not working. Other than those two items everything is good. Clean storage unit.
Dany was terrific and provided great customer service!
Dany was such a great help!
Dany was very helpful and amazing customer service
Dany is awesomely helpful. She helped lower my rent, as a senior was a blessin
Her customer Service is Superb. Tabitha Otto
Dany was incredibly helpful! Great storage facility and very clean.
Tabitha and Kari are so awesome! They made our transition from one unit into another easy and seamless! We are very pleased!
Great customer service! Tabitha has been wonderful to work with and always answered my questions!
Title: Exceptional Service and Expertise: A Five-Star Experience at Public Storage Macomb, MI
I recently had the pleasure of engaging with the remarkable manager, Ms. Tabitha, at Public Storage in Macomb, MI, and I must say, my experience was nothing short of exceptional. From the moment I stepped in, her dedication to ensuring my needs were not only met but exceeded was evident.
Ms. Tabitha's expertise in setting up my account and seamlessly inputting it into their system truly impressed me. Without her guidance and attention to detail, I might have sought services elsewhere. She exemplified 5-star treatment throughout our interaction, demonstrating a level of professionalism and knowledge that is rare to come by.
What truly sets Ms. Tabitha apart is her leadership qualities. It's evident that she possesses all the attributes of a true leader, from her impeccable communication skills to her ability to navigate complex tasks with ease. Her dedication to her role not only benefits individual customers like myself but also has the potential to elevate the productivity and efficiency of all Public Storage properties across the state of MI.
In summary, Ms. Tabitha's commitment to excellence and her unmatched expertise make her an invaluable asset to Public Storage Macomb, MI. I highly recommend her services to anyone seeking top-notch storage solutions coupled with unparalleled customer service. Thank you, Ms. Tabitha, for setting the gold standard in storage management!
Very respectfully,
James E. Holmes Jr.
Tabitha did a great job of answering my questions and concerns with the rates increases over the last 6 months. She told my options and I appreciate that up front customer service.
Tabitha was great, informative and quick
Tabitha and DaMonte are the absolute best property managers, very professional and walked me through the process of storage rental, thank you, thank you
Alberta
Dany was very helpful and polite
Dany is very helpful and knowledgeable. Over the top customer service. Answered all my questions and helped me out a lot!
Kris and Tabitha gave great customer services. Kris explained everything and made the renal process easy. Thanks Tabitha for getting me set on the PS app. Highly recommend this place!!!
Danyelle is Awesome! She is always so willing to help with any questions. She has great Customer Service Skills.
Tabitha is the best sales person anyone could have. Tabitha walked me through every step of the way of opening up my account to renting a storage unit. I really appreciate her smiles and present. Tabitha keep up the good work.
Tabitha and Scott very friendly and extremely helpful!
Thanks Tabitha,Ciara, and Dee!
Ashely and Tabitha went above and beyond transferring me into a smaller space. Thank you for being so understanding.
Tabitha helped me with the signing up for the storage unit and was very helpful and explained the process very well.
Walked into Public Storage and was greeted with the 2 biggest smiles by Tabitha and Ashley. They gave customer service and hooked me up with the mobile app. You ladies are definitely double trouble. Lol Thank you!
Tabitha and Ashley give great customer service! Would highly recommend!!
Wonderful service and even nicer staff. Ashley and Tabatha were friendly, knowledgeable, and so helpful. Thank you!!
Tabitha and Ashley are awesome... thanks ladies 😃
Amanda was amazing. She put up with my whole family all day. Very friendly service and they sell locks. Hooray!
Tabitha and Ashley give great customer services.
Dany was fast and did a great job explaining everything to me thank u dany
Tabitha was in attendance today and her service was above and beyond. While I was out of town we've kept in contact untill I returned. She remembered me from the phone conversation and made sure my storage was up to date and the fees we're a good price.
Tabitha was awesome, very helpful and patient with me. She explained everything in detail to me and I appreciate that. Management please take note of this and this individual, there should be more people like this in the world, than maybe it wouldn't be so horrible!!!!!
Well maintained and clean facility. Everyone is great to work with. The app is easy to use to open the garage doors. I signed up online and took advantage of a discount offered.
It's a decent convenient storage place
Love this storage unit ..Tabitha is awesome perfect service !!Could not have asked for better service..THANK YOU TABITHA ..Need a storage unit go there !!!
Rented when this was Beyond storage and it’s a very clean, secure location. The rates went up significantly from when rented in aug 2020. The only negative is that there is just one entrance to the indoor space and if there is a large moving company van it blocks the only entrance. Overall a good experience and the indoor climate controlled space is great to keep your things intact
Very friendly and helpful.
Tabitha does an outstanding job!!!
Highly recommend renting here!! Tabitha at the front has been so extremely nice and helpful. Facility is super easy to access, clean, and always under surveillance!
Tabitha gives excellent service. The property is well kept. Whenever I need assistance Tabitha is always happy to help.
Tabitha and Rashad are killing it here at public storage. Great service!!!
The manager Tabatha is great. She made my experience in a difficult time smooth.
Thank you
This place is AMAZING! It is so clean and very easy to get around. The property manager is the best, always so helpful. If I need a unit I will definitely be back in the future! Thank you for all your help!
Tabitha is always a pleasure to deal with. Great customer service 👏
Tabitha and Rashad are the best. I enjoy the services i always get with Tabitha.
Tabatha and Rashad were spectacular upon my exit. Kudos!!
I would give Tabitha 20 stars for the outstanding services- she gives great customers services.
Nicely set out, good value. I really love the new access doors.
Tabitha has great customer service.
I’m just going to miss Tabitha, she’s the best manager this company could have. Beautiful personality and not to mention she knows her stuff. I want to pack my things up and move to this location..lol
Tabitha was the best! Very helpful and knowledgeable! Give her a raise!
Heather and her associate were the best, they helped me in every way possible , I would recommend them highly.
Tabitha is the best she helped me with my experience with the company. Please give her a raise. She helped me with my needs. The best customer service I have experienced!!!!!
Very clean and presentable
Very nice & clean units. Tabitha was so awesome answering all our questions. We went to rent a unit for our son who is always working & could never get there during business hours so she had the patience to answer all our questions & we called our son while there & she answered all of his!
Tabitha escorted us to 2 units to see which we'd like better & it made it easier for us to choose. She was a pleasure to work with! One time my son had trouble getting in. The box outside wasn't letting the door go up but he understood sometimes there are glitches so he returned the following day. We do wish there was some sort of after hours number to reach someone but in our case it wasn't imperative that we got in. We were just dropping more boxes off. Although it could have been important for someone to get their belongings. Overall we are very happy with the unit, building & the caretaker, Tabitha!
Tabitha was very great and friendly love when she's here
Tabitha and Essence have been great every step of the way. Friendly, accommodating and responsive.
Tabitha is awesome and very helpful.
Amazing experience with an amazing staff! Definitely recommended.
Great help with the staff.
Essence was incredibly helpful. We were having troubles registering online and she happily help to resolve it issue. She was polite and friendly. The facility is clean. I love the enclosed load and drop off area.
Essence was professional and courteous helping me complete my sign up for a unit. The facility set up is easy, clean, and in a great location.
Essence was really great! The process to get me in was smooth and I appreciated her professionalism!!! Unit was clean and just what I needed.
Thank you !!!
I highly recommend !
We were working on a mega move moving out of units with lots of helping hands and not many packing supplies. Not only we’re Tabitha and Essence super friendly to my self and my family but they helped us get on track with which supplies we needed and what was the best for what we needed it for they didn’t just let us buy one of everything and blindly try to load a uhaul. Thank you guys for making a huge job at least a little fun on the way in and out you guys made the whole experience better !
Emily was awesome. Answering all our questions and being very patient
We liked that you pull in to pack or unpack