Public Storage Self-Storage Units at 49400 Hayes Rd, Macomb, MI

Dany was terrific and provided great customer service!

Dany was such a great help!

Dany was very helpful and amazing customer service

Dany is awesomely helpful. She helped lower my rent, as a senior was a blessin

Her customer Service is Superb. Tabitha Otto

Dany was incredibly helpful! Great storage facility and very clean.

Tabitha and Kari are so awesome! They made our transition from one unit into another easy and seamless! We are very pleased!

Great customer service! Tabitha has been wonderful to work with and always answered my questions!

Title: Exceptional Service and Expertise: A Five-Star Experience at Public Storage Macomb, MI I recently had the pleasure of engaging with the remarkable manager, Ms. Tabitha, at Public Storage in Macomb, MI, and I must say, my experience was nothing short of exceptional. From the moment I stepped in, her dedication to ensuring my needs were not only met but exceeded was evident. Ms. Tabitha's expertise in setting up my account and seamlessly inputting it into their system truly impressed me. Without her guidance and attention to detail, I might have sought services elsewhere. She exemplified 5-star treatment throughout our interaction, demonstrating a level of professionalism and knowledge that is rare to come by. What truly sets Ms. Tabitha apart is her leadership qualities. It's evident that she possesses all the attributes of a true leader, from her impeccable communication skills to her ability to navigate complex tasks with ease. Her dedication to her role not only benefits individual customers like myself but also has the potential to elevate the productivity and efficiency of all Public Storage properties across the state of MI. In summary, Ms. Tabitha's commitment to excellence and her unmatched expertise make her an invaluable asset to Public Storage Macomb, MI. I highly recommend her services to anyone seeking top-notch storage solutions coupled with unparalleled customer service. Thank you, Ms. Tabitha, for setting the gold standard in storage management! Very respectfully, James E. Holmes Jr.

Tabitha did a great job of answering my questions and concerns with the rates increases over the last 6 months. She told my options and I appreciate that up front customer service.

Tabitha was great, informative and quick

Tabitha and DaMonte are the absolute best property managers, very professional and walked me through the process of storage rental, thank you, thank you Alberta

Dany was very helpful and polite

Dany is very helpful and knowledgeable. Over the top customer service. Answered all my questions and helped me out a lot!

Kris and Tabitha gave great customer services. Kris explained everything and made the renal process easy. Thanks Tabitha for getting me set on the PS app. Highly recommend this place!!!

Danyelle is Awesome! She is always so willing to help with any questions. She has great Customer Service Skills.

Tabitha is the best sales person anyone could have. Tabitha walked me through every step of the way of opening up my account to renting a storage unit. I really appreciate her smiles and present. Tabitha keep up the good work.

Tabitha and Scott very friendly and extremely helpful!

Dany is Awesome!

Came in to rent but ended up not doing so because i didn't like i was being forced to sign up for autopay

Thanks Tabitha,Ciara, and Dee!

I can’t believe that the exit door is still out of order. The aisles are always dirty - I have seen the same dead bug on the ground for 2-weeks. I’m looking elsewhere!

Raises prices on current members above advertised online standard rates, door on exit of storage unit hasn't work in months, and women's bathroom has been broken for weeks. Look elsewhere.

This is a newly built storage facility….the garage going out of the facility is down and from what I have heard from other tenants it has been down for months…then you can’t use the woman’s bathroom because it is out of order. I can live with the bathroom being out of order but the other garage being down is an inconvenience. When you come in you have to hope no one comes in after you or you’re stuck until they have completed what they needed to do. This needs to be fixed so inconvenient

Ashely and Tabitha went above and beyond transferring me into a smaller space. Thank you for being so understanding.

Tabitha helped me with the signing up for the storage unit and was very helpful and explained the process very well.

Walked into Public Storage and was greeted with the 2 biggest smiles by Tabitha and Ashley. They gave customer service and hooked me up with the mobile app. You ladies are definitely double trouble. Lol Thank you!

Tabitha and Ashley give great customer service! Would highly recommend!!

Wonderful service and even nicer staff. Ashley and Tabatha were friendly, knowledgeable, and so helpful. Thank you!!

Tabitha and Ashley are awesome... thanks ladies 😃

Stopped in one afternoon to inquire about a storage unit for my business. Possibly veiw some different sizes. No person on site at Monday @2pm . Door locked. Called the phone number on the door that took me to a call center.... Who gave me the phone number to the actual property.... I Called, Woman answered said property manager was out to lunch and due back in about 10 min. Waited 35min... I left. Really? I understand the storage unit is not that hands-on, but no employees are there in the middle of the day? Just lock the door and go to lunch at whatever time, for how ever long? W/No posted time of return.

Amanda was amazing. She put up with my whole family all day. Very friendly service and they sell locks. Hooray!

Tabitha and Ashley give great customer services.

Dany was fast and did a great job explaining everything to me thank u dany

I have been a customer here for the last two years and recently I visited in the evening after work until about 9:30pm as I had done before. This time there was yellow caution tape on the exit so I had to exit the storage area and re-enter so I could back out of the building with my car. I got a message that the building was closed and I would have to call a 1-800 number with my drivers license in order to re-enter. Well my drivers license was in my car locked in the building. I had to walk home and go back the next day get my car. No new signage was posted with the new storage hours. Prices there have also been increasing a lot every year. I am getting my belongings out of there and never doing business with them again.

Tabitha was in attendance today and her service was above and beyond. While I was out of town we've kept in contact untill I returned. She remembered me from the phone conversation and made sure my storage was up to date and the fees we're a good price.

Tabitha was awesome, very helpful and patient with me. She explained everything in detail to me and I appreciate that. Management please take note of this and this individual, there should be more people like this in the world, than maybe it wouldn't be so horrible!!!!!

Well maintained and clean facility. Everyone is great to work with. The app is easy to use to open the garage doors. I signed up online and took advantage of a discount offered.

One of the most unprofessional places I have come across. I applied for a job and was contacted by Chantel of HR. I attempted to set up the interview per her instructions. When I was unable, I reached out to her and the help email that was listed. After a delayed response I was able to setup a time for a phone interview, which I have a confirmation email for. And guess who never called. I again reached back out only to be ignored. And now like a week later they send me a email saying they are unable to offer a position. If this is how they treat potential employees, I can only imagine how they treat customers. And with the way Chantel in HR handles the hiring process, I see why they are hiring.