Save Impression

Address

12900 Newburgh Road
Livonia, MI 48150

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

734-589-0497

734-589-0497

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

734-589-0497

734-589-0497

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    5'x5'
    Online only price
    $ 31/mo
    Online only price
    Half Price Sale
    Small 5'x5'
    • Inside unit
    • 1st Floor
    $ 31/mo $62
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 42/mo
    Online only price
    Half Price Sale
    Small 5'x10'
    • Inside unit
    • 1st Floor
    $ 42/mo $84
    Online only price
    Half Price Sale

    No Obligation

  • Spring sale 50% off
    Restrictions, taxes, and fees, including an admin fee, apply.
  • Save Impression

    7.5'x10'
    Online only price
    $ 87/mo
    Online only price
    2nd Month Free
    Medium 7.5'x10'
    • Inside unit
    • 1st Floor
    $ 87/mo $116
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 99/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Inside unit
    • 1st Floor
    $ 99/mo $132
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 124/mo
    Online only price
    $1 first month rent
    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 124/mo $165
    Online only price
    $1 first month rent

    No Obligation

Nearby Self-Storage Locations

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 314)

February 16, 2024
Google Public Storage ARC Service
your stuff is safer outside
December 28, 2023
Google Public Storage rearwheel69
Agree with Tracy Knight's review. Just look at the pics posted- the seals are gone! I went in to the office and asked why all of the nice, new paint, unit decals, etc. but no NEW SEALS on the bottoms of the roll up doors! I haven't gotten a response yet and I asked to be called. Just looking online at the prices and a bigger unit is offered for over $100 cheaper than what I am paying per month. Have been storing here for 3 years now and something needs to and will change.
October 9, 2023
Google Public Storage Belinda Price
Dion was great. He explained to me the procedure. Very professional.
September 25, 2023
Google Public Storage dzyre m
Amy and Cody were very helpful. They made everything easy for us as first timers.
September 24, 2023
Google Public Storage Tracy Knight
I went to my storage unit today to get a few items and was thoroughly disappointed because the company decided to do some renovations to the building of which left everything in my unit covered in dirt & debris. They had sent an email that they were going to paint on August 1st I believe. I had called about a week prior to confirm they still had tarps & other supplies to cover my items per the email. The employee on the phone stated they had already completed the project. I wish they would have let me know they were going to do it earlier than stated because now everything in my unit is filthy. I wish someone would contact me about this because I find a big inconvenience that I am moving in a few weeks and everything is dirty. To add insult to injury they jacked the rate up to 185 from 145. I'm not happy with this at all.
September 22, 2023
Google Public Storage Tiana Brennan
I have a unit I share with my mother. Livonia location on Newburgh. Our issue started more than 2 months ago when we notified the property manager that our unit door was broken. We were finally able to leave a key two weeks later (mid-July) and now it is mid-September and our door still isn’t fixed. All we keep hearing is the vendor is behind. We’ve used this property multiple times, never again. We just want to get to our belongings. We have called multiple times, supposed messages sent to upper management with no response. Even the district manger, Wayne, stopped replying after being asked twice over weeks if there was a status update. I’m so disappointed to be going through this. This has been so frustrating and to hear that someone will be in contact, and to not hear anything is so disheartening. How sad another company is only seeing $$$ with no customer service. It’s like they’re holding our stuff hostage 😔 I would not recommend this property or Public Storage to anyone again.
September 5, 2023
Google Public Storage Trina Shoulders
Excellent service Amy and Barbara is the best
September 3, 2023
Google Public Storage Angelo Davis
August 20, 2023
Google Public Storage Mark Sanford
I was happy with space and location but the high price jump after only being there a couple months was hard to swallow especially without warning. I pulled everything out. Sad as it was convenient and close but the price drove us out!!
August 11, 2023
Google Public Storage james utsey
Amy was a great help! She is very friendly and made the process easy!
August 7, 2023
Google Public Storage Nikki Monroe
DO NOT RENT HERE! I moved into this storage from Tennessee only visiting my unit twice within 8 months the day I moved out I found that over $3,000 worth of my personal belongings were stolen by the employees of this property! Only to file a claim and be denied. Sedgwick insurance is a joke this property hires thieves. My lock was cut off by the property manager and public storage place their own lock on my unit only after stealing all of my valuable. Property when I approached him about my items the day I moved out she did not want to listen and told me to file an insurance claim where are the claim is now deny this place is a joke! Save the headache and if you value your belongings, do not rent storage space at this particular property again unless you want everything, stolen by a bunch of low life criminals
July 24, 2023
Google Public Storage Amanda Rae C.
I set up a reservation to complete in the office in two days. I was called and confirmed the time on the day before. I went to the appointment to find that it was closed and no one was there to help me. I took my business elsewhere.
July 16, 2023
Google Public Storage chris wright
Really easy to use. Keena and Amy were helpful.
July 8, 2023
Google Public Storage Wink aLink
Amy was amazing!!!
July 2, 2023
Google Public Storage Timothy Hunt
Amy provided me a very fast and quick service plus she was very professional as well. Thank you for the help Amy
July 2, 2023
Google Public Storage Linda Rama
I’m a senior and didn’t know what to do. She went out of her way to help . I was so impressed with that . Amy is awesome !
July 2, 2023
Google Public Storage Kris Radecki
Amy was awesome! She could not have been more helpful and knowledgeable. She explained the whole thing with the patience of a a saint and helped us locate our unit.
July 2, 2023
Google Public Storage Monet Ray
Amy was very helpful for move-in. Mt account was properly set up online and she got that set!
July 1, 2023
Google Public Storage Joann Ballentine
Amy was very pleasant and helpful
June 21, 2023
Google Public Storage Mike Murphy
Amy was absolutely wonderful to work with. Thank you for your help😁
June 17, 2023
Google Public Storage Amy Bielski
Amy was very helpful, friendly, and informative. She showed me the unit before booking and got me in and out with the whole process in a timely fashion.
June 3, 2023
Google Public Storage James Harris
Thanks to Amy for efficient assistance moving units. Couldn't be much easier.
June 3, 2023
Google Public Storage Shayna Madgwick
I got my first storage unit ever today with the help of Amy , and Chris . They were both amazing and very helpful! I highly recommend using either facilities , on Newburgh rd or Plymouth rd in Livonia!
May 26, 2023
Google Public Storage Amy McDonald
Amy was great. Very friendly. So helpful.
April 27, 2023
Google Public Storage Tracy Knight
January 18, 2023
Google Public Storage Andrea Carlomusto
Amy has been such a pleasure, making my move so much less stressful! Kind, informative, and great pricing!
December 17, 2022
Google Public Storage Bianca Payne-Purse
Amy was so sweet and kind!!
December 17, 2022
Google Public Storage Alyssa Clark
Amy is amazing and very helpful and patient. We really appreciate her customer service.
December 8, 2022
Google Public Storage Lori M
We were moving out. No complaints about services
November 29, 2022
Google Public Storage Cheryl DeGraff
Amy and Karen were exceptional! Everything was explained and when we needed another unit last minute, one was found. When that one was not exactly what we wanted, Karen was very understanding and patient and changed it for us. With all the stress of moving a household, their friendly and efficient customer service is so appreciated!
November 5, 2022
Google Public Storage Jesse Eason
Wonderful attendants with great attitudes!!!
November 2, 2022
Google Public Storage Michael Egyed
Nice location. Clean units. People in office very helpful. Helped today by Amy and Marlene.
October 3, 2022
Google Public Storage Sherray Smith
September 25, 2022
Google Public Storage J. F. V,
I placed my reservation online, which was a very easy process itself, but when I arrived on site I realized how much I underestimated the size of the unit needed. I forget the two ladies names behind the counter but one was training the other and they were very helpful in assisting me with an upgrade in unit sizes. The area is clean and the tenants or other renters that were on site were very friendly!
July 8, 2022
Google Public Storage Tonika Williams
July 1, 2022
Google Public Storage Karen Brogdon
The Ladies working at this location, Amy and Julie were great. So helpful, walked me through everything.
June 30, 2022
Google Public Storage Mikela Terrell
My experience was awesome and Amy was very helpful
June 26, 2022
Google Public Storage Stacy Smith
Great experience!! Amy was extremely knowledgeable and helpful and she made the process easy.
June 2, 2022
Google Public Storage Joseph Mortiere
Amy very helpful! Very easy to get unit rented and moved in quick! No frills!
June 2, 2022
Google Public Storage ruth carter
Amy is awesome and very knowledgeable. She is always ready to answer my questions and assist in anyway she can.
May 25, 2022
Google Public Storage Gary Cartwright
First time visiting. Amy was so helpful and made this a great experience! I would recommend to anyone in the area.
May 24, 2022
Google Public Storage Seth Rein
May 13, 2022
Google Public Storage Emily Pitcher
Amy was absolutely wonderful! We were in a bind and ended up needing more space when our stuff arrived and she was able to provide an additional unit right away! So thankful for her and the service she provided! Thank you Amy!!!
April 6, 2022
Google Public Storage brendesha bobo
Amy was super helpful today with helping us get out first storage unit .
April 5, 2022
Google Public Storage Brian W
I went in to get a unit and Sarah was amazing. Very friendly and informative. I appreciated her assistance!
March 19, 2022
Google Public Storage Nolan Peterson
Amy did a fantastic, even in the rain she helped and provided excellent service!! Thank you
March 18, 2022
Google Public Storage Nicole Johnson
Nice and friendly will recommend others Amy was very friendly I'm was pleased
March 17, 2022
Google Public Storage Ken Wilcox
Very nice lady and very helpful
March 9, 2022
Google Public Storage Jay Vibes420
We had a lot of help from a lady named Amy she was really nice and super helpful into getting us what we needed for a good price, thank you
March 8, 2022
Google Public Storage Clady Foster
I have been dealing with them for 1 year Newburgh rd I give her Ms Amy 👍👍👍
March 6, 2022
Google Public Storage Natali Fermanis
Its very nice and clean. Amy was very helpful. The Manager Amy is great!!! Great customer service!!!
March 5, 2022
Google Public Storage metropoulos. anna
Manager Amy is always very helpful. We highly recommend this facility to friends and family!
March 5, 2022
Google Public Storage Grant Martin
I usually pay frequency at this office and every time I do Amy is always helpful, courteous, and patience. She does an exceptional job. Keep up the Great work Amy as a customer for more than 4 yrs I appreciate your dedication to Public storage.
March 5, 2022
Google Public Storage Paula Aiello-Grundy
I was late coming in and rushed through my errands and then Amy waited on me. Her smiling face and willingness to help me was appreciated. Thank you Public Storage for hiring her. She was wonderful.
March 4, 2022
Google Public Storage Jon Macgill
Amy was a big help, very knowledgeable, very pleasant. She tried to find the best fit for me instead of selling anything. I appreciate it.
March 4, 2022
Google Public Storage Michelle King
I want to thank Amy for her excellent customer service.
March 4, 2022
Google Public Storage Mekong Delta Rising Sun
I have been totally pleased with my experience at this location. And, the manager there, Amy, has always been of great assistance when needed. Keep up the first class effort. And Thanks. Ron
March 4, 2022
Google Public Storage Luis Rodriguez
Amy was very nice and professional and she helped me out with my bill.
March 4, 2022
Google Public Storage Lisa
Amy did a great job in helping us save some money! Appreciate the help and quality service!
March 4, 2022
Google Public Storage Colleen Johnson
Amy is nice and helpful.
March 4, 2022
Google Public Storage Lisa Gendron
Got a call from Amy who let me know my rate had decreased. What a nice surprise! Have been happy with my storage for the last 5 years I’ve been there. Thanks Amy!
February 25, 2022
Google Public Storage K B
Amy was so helpful and knowledgeable!! Great service! Thank you for all your help !
December 11, 2021
Google Public Storage William Moss
Really nice and convenient
December 10, 2021
Google Public Storage Christine Karol
Amy was very professional and friendly!
December 6, 2021
Google Public Storage Nolan Seals
Colleen was very helpful and stayed after work for a few minutes when I was running late after I won a storage auction a few weeks back. 5 stars. Thanks Colleen.
October 15, 2021
Google Public Storage Bob Stach
Signing up was easy and Amy was knowledgeable and very positive about helping me set up my storage
August 16, 2021
Google Public Storage Stephen White
July 6, 2021
Google Public Storage charles davis
June 19, 2021
Google Public Storage Mary Ayers
Tiffany helped us and she was fantastic!
June 19, 2021
Google Public Storage Spencer Opie
Tiffany was great and very helpful. All went very smooth
June 6, 2021
Google Public Storage Christopher Fowler
Nice clean location. Amy the property manager was very helpful getting us setup. Highly recommended!
March 28, 2021
Google Public Storage Katrin Schniedertoens
March 18, 2021
Google Public Storage N “n545ca” 545ca
Amy (Manager) made the process incredibly easy. Toured us to the space to make sure it would work. We were moving items into the unit within an hour. The app makes getting in and out of the gate so simple. Highly recommend!
March 9, 2021
Google Public Storage Lauren G.
Amy was very helpful, patient, and courteous. Thank you!
March 8, 2021
Google Public Storage Mark Tanski
Very satisfied with the process and the facility. Amy was great and very helpful! Would recommend to all friends and family
March 7, 2021
Google Public Storage Jason Watkins
February 13, 2021
Google Public Storage Rachel Shaffer
January 24, 2021
Google Public Storage Rachel Burke
Awesome service!! Quick and fast. Amy was Awesome!
November 19, 2020
Google Public Storage Nancy Wyant
Very nice place to visit wouldn't want to stay too long! Nice people can't wait to get the stuff out of unit and be done with this chapter of my life!
October 29, 2020
Google Public Storage Julie Hallauer
Amy was great to work with. Right on time for appointments, understanding and easy to work with.
October 28, 2020
Google Public Storage Dan Binkowski
Good location, clean!
October 17, 2020
Google Public Storage Trina Grafton
10/17/20 visit with multiple appointment times. Amy was awesome from beginning to end. First I was hesitant to lock in and she provided me with awesome customer service, favorable patience, safe clean secured storage environment, convenience, and transparency with all my documents. Oh yeah and they had the lowest price for my storage unit size on this side of town 10×20. Awesome location property number #26421. Thanks so much Amy i really appreciate your caring service.
October 4, 2020
Google Public Storage Michelle Kandah
Lisa was very helpful in getting out our storage unit. She was very polite & very professional I appreciated her service.
September 27, 2020
Google Public Storage super awesome
Very clean. Management there doesn't know us so came around and checked on us. Lisa was extremely helpful, made us feel so comfortable and less stressed with our cross country move.
September 17, 2020
Google Public Storage Darryl Thompson
Amy gave me very good service
September 14, 2020
Google Public Storage Troy DeJong
Lisa was very friendly and knowledgeable. The unit is clean and looks very secure.
September 5, 2020
Google Public Storage kay bay
Amy was very nice & helpful. She helped me to get my monthly rate reduced as I was being overcharged at another location. I'm highly considering relocating to Amy's site. Keep up the good work!👍
September 2, 2020
Google Public Storage Mickey Farkas
August 21, 2020
Google Public Storage Dave Nevarez Marquez
August 18, 2020
Google Public Storage Marco Mom
Lisa was very helpful and a joy to work with. Thank you, Lisa!!
August 13, 2020
Google Public Storage Jill Mahan
August 10, 2020
Google Public Storage Zina Chin
I had the opportunity to speak with Brandy today concerning my mom’s account. Brandy was able to walk me through the steps needed to be able to start making payments on my mom’s account. Prior to calling I was feeling frustrated and confused but she was very calming and reassuring! I’ve been in management in several large call centers and was also a quality team lead and when I say Brandy is a true asset..... Believe it!!! She possesses the kind of exceptional customer service quality that is missing in a lot of establishments. I had a excellent experience.
August 3, 2020
Google Public Storage MI Donna313
Amy was super helpful! The space I wanted was no longer available and she called around to several other locations to find a space that would work for me. She was awesome and gave exceptional customer service, which is rare these days.
August 1, 2020
Google Public Storage Victoria Lakatos
Amy and Kris were exceptionally helpful. They answered all of my questions and made the check-in process very simple. Great ladies!
July 13, 2020
Google Public Storage Sergio Nevarez
Excellent Service, Thanks Lisa
July 1, 2020
Google Public Storage Nick Mandel
Great place with excellent guest services. Amy was particularly helpful in setting me up with a unit and moving boxes. I'd recommend to anyone in the area.
June 30, 2020
Google Public Storage Tanya McCain
Well i am giving a 5 star rating to Lisa. she was very upbeat, great to talk to. she truly listened to what i was saying. i got an increase letter in my email, so i called to complain on yet the 5th increase in 3.75 years, to have her asks a few questions and agree to submit for no increase. she said it could take a couple of days, but it did not we hung up and with in 20 minutes she had the price $1 less than my current rate. Kudos to you Lisa. 5 star customer service.
June 16, 2020
Google Public Storage Andrew Young
Secure
June 11, 2020
Google Public Storage david sadowski
Very clean grounds and operated professionally. I highly recommend this public storage location!
June 5, 2020
Google Public Storage David Jones
Excellent customer service. Lisa and Amy were very responsive and so easy to work with. Made the rental process very easy.
May 3, 2020
Google Public Storage Kevin Chisholm
Very nice and helpful. They go the extra mile. Lisa did an amazing job thank you so much
April 1, 2020
Google Public Storage Ms Vette
My storage unit was available when I needed storage fast! Amy provided me with the help I needed to get the work done fast and efficient. She went above and beyond her abilities to get me setup with my unit and I thank her with all my heart. Thanks Amy!
March 9, 2020
Google Public Storage Seth Rein
Nice and clean place
March 8, 2020
Google Public Storage Shannon Woitas
March 7, 2020
Google Public Storage Josh McGuire
March 7, 2020
Google Public Storage Dorian Carter
Amy was great... She was very helpful
March 1, 2020
Google Public Storage nick
Amy was very helpful
February 27, 2020
Google Public Storage Detroit Paul
Amy is a great person I love her customer service she's very professional and helpful thanks Amy!!!
February 18, 2020
Google Public Storage David Carroll
February 8, 2020
Google Public Storage Kristi Wisniske
Amy was a great help! Made sure we had everything we needed!
February 7, 2020
Google Public Storage Jackson Walker
Very helpful and thoughtful. Both Amy and Kris were very attentive and professional.
January 16, 2020
Google Public Storage Keith Zeestraten
January 10, 2020
Google Public Storage D West
January 3, 2020
Google Public Storage T bone Jones
Clean nice staff!!!!!!
January 2, 2020
Google Public Storage Bonike Odegbami
Shirlina was great. She took time to explain the different options and was very accommodating when I changed my mind in terms of storage size.
January 1, 2020
Google Public Storage Karen Travis
Very friendly people
January 1, 2020
Google Public Storage Ms. F.
I got in on a promotion that made their unit the cheapest in the area for the size. But, now a few months into the lease they’ve raised the rate by 21% - that’s a pretty steep increase out of nowhere. I hate I fell for the old bait and switch; I hate even more that they pulled it. I’ve used storage facilities before and this didn’t happen, so I’ll be moving my things from this location and will likely not use this one again.
December 18, 2019
Google Public Storage Jewel Thompson
December 18, 2019
Google Public Storage Eric Griffith
Amy was helpful in getting me a unit
December 14, 2019
Google Public Storage Karen Rychlinski
Amy is knowledgeable and helpful.
December 7, 2019
Google Public Storage Joe Sczytko
Process was very easy. Amy was fantastic. Recommend to anyone!
December 7, 2019
Google Public Storage Gayle Sinkowski
Could use some lights.
December 7, 2019
Google Public Storage Mary Fryzel
Amy, was great and friendly. Keep up the good work!😁
December 6, 2019
Google Public Storage Justine Myers
Loved Amy ! So helpful and I can always count on her . The best !
November 25, 2019
Google Public Storage Michigan Love
Kris is a very good customer service agent . She assisted me with my needs and made great recommendations.
November 15, 2019
Google Public Storage Alayna Bloomfield
Very helpful, and nice! Also clean storage spaces!
November 15, 2019
Google Public Storage Makoya Denham
Very helpful and friendly!
November 3, 2019
Google Public Storage Bill Mcelreath
Amy did a great job explaining the unit to better serve my needs. Thank you Amy!
October 25, 2019
Google Public Storage Olamide Alabi
Amy was great. She was very helpful and made sure I moved in and moved out with ease. I will surely use this location again.
October 25, 2019
Google Public Storage ted smith
Nightmare I vacated my space in JuIy and they sent me a move-out receipt on JuIy 31st August 1st they sent me an e-maiI about my space not being secured Why wouId I "Secure" it after I notified them that I moved out and the space was empty? They then cIaimed that there was stuff in the space and it was Iocked Not my stuff! I toId them so repeatedIy by phone and e-maiI They continued to biII me and added Iate fees and finaIIy auctioned the contents and charged me for that! I Ieft a bunch of voice messages for the district supervisor RacheI (never answers the phone as far as I can teII) but apparentIy the issue was never resoIved Today I got a Ietter from a coIIections company stating that I owe $406 doIIars! I'm not happy
October 17, 2019
Google Public Storage Jason Brozowski
Amy the property manager was a ssf hining star for your company the nicest most polite and helpful customers service rep I've had the pleasure of dealing withN
October 17, 2019
Google Public Storage Daniel Horejs
Amy was very friendly, helpful, and accommodating. She went above and beyond to help me get a storage unit last minute, and really saved me when I was in a tight spot. Thanks so much Amy!!!
October 15, 2019
Google Public Storage Leon Tupper
Site Manager, Kris, was very professional and knowledgeable. The process was smooth and efficient.
October 14, 2019
Google Public Storage Marco Garcia
Kris was great made my move in easy and her personality was great. Would recommend kris to anyone needing storage she will take good care of you.
October 4, 2019
Google Public Storage Kim K
Hate that you have to get in and out of your vehicle when punching in your code.
September 27, 2019
Google Public Storage Tara Cornwell
Clean easily accessible
September 17, 2019
Google Public Storage Lavinia Lavely
Kris was amazing to work with. And very calm with me. And helped with finding the best deal.
September 17, 2019
Google Public Storage Doug King
Kris was very helpful in answering all of my questions and took the time to explain everything even though she was very busy.
September 17, 2019
Google Public Storage Linda Kotsopoulos
Kris was extremely nice and very professional today when I went in to make my payment! The facility is always well kept and Kris made sure to get me off in a very timely manner!
September 12, 2019
Google Public Storage Daniel Chichila
September 10, 2019
Google Public Storage Chaplain Sandy Teeter
Amy is very nice and very helpful! We highly recommend this facility.
September 8, 2019
Google Public Storage Leslie Wiemer
Amy is Amazing! Very friendly and personable. I highly recommend this location! Thank you Amy!
September 6, 2019
Google Public Storage PorshaP
Amy is always very helpful when I come in.
August 31, 2019
Google Public Storage LaNanda Cook
Excellent customer service. Amy was really helpful.
August 29, 2019
Google Public Storage Grandma Donut
Great experience with Public Storage. Amy was most helpful with the entire process. Highly recommend!
August 25, 2019
Google Public Storage brian barnard
Exceptional service. Amy answers all your questions.
August 23, 2019
Google Public Storage Artelia Hunter
Amy helped get me the right size space for my needs! She was amazing and even suggested all the packing supplies I would need. Thanks Amy!
August 11, 2019
Google Public Storage Doug Pace
July 26, 2019
Google Public Storage Ronald DiMichele
Excellent service from Amy the manager. Unit was perfect size, clean, and affordable.
July 26, 2019
Google Public Storage sage quinn
Excellent service! Decent place for storing!
July 19, 2019
Google Public Storage Taleon Kaigler
July 18, 2019
Google Public Storage Rico Salame
One of my best customer experiences. Love it.
July 17, 2019
Google Public Storage c do
Thank you Amy for making my move from North Carolina to Michigan nice and easy. Was able to coordinate everything over the phone from NC and everything was ready to go for me when I pulled in with the moving truck in MI. Thanks so much for your help, you really made my move a lot easier!!!
June 30, 2019
Google Public Storage A H
Ashley did an amazing job with helping me get my storage unit registered. Thank you.
June 17, 2019
Google Public Storage Doug Williams
Great service and always have the best deals. I saw Amy when I went and she was very helpful.
June 17, 2019
Google Public Storage Brian F
Amy was awesome, super helpful and responsive and provided great customer service. Also by far the most affordable drive up storage unit rate in the area without having to sacrifice quality. Highly recommend, 5 stars!
June 15, 2019
Google Public Storage Sarah Koch
Amy was very friendly and helpful.
May 28, 2019
Google Public Storage Jennifer Bartlett
Kris was so helpful .. couldn’t get into my account .. she assisted in that and also helped me with the cost of my unit... even though I know it might not change .. but I hope so!! She was amazing and has a great smile!!!
May 9, 2019
Google Public Storage Lex W
Amy gave me 5 STAR customer service. Amy is professional and efficient. I got all the info I needed and bought a few boxes. Great job Amy
May 9, 2019
Google Public Storage Carolyn Roofener
Amy was wonderful!!! She walked us through the entire process. Great experience.
May 1, 2019
Google Public Storage Karleen Kudej
Amy was helpful & friendly. This is my second time using this facility and so far I've been happy with both times.
April 27, 2019
Google Public Storage Rye Theriot
April 18, 2019
Google Public Storage Aaron Moss
Amy was the property manager who helped me. She was nice and helped alot, especially since this is my first time using a storage unit
April 5, 2019
Google Public Storage Thomas Zoltowski
Amy was very pleasant and helpful on my first visit.
March 31, 2019
Google Public Storage Alycia Olson
The property manager, Amy, is incredibly helpful and responsive! Thank you!
March 28, 2019
Google Public Storage Chris Zebari
Amy is awesome and very helpful and a lovely young lady!
March 6, 2019
Google Public Storage ANGELA KYLE
This is by far the best storage facility I’ve ever used. The manager Amy always provides outstanding customer service. The property is always clean and well taken care of.
February 19, 2019
Google Public Storage kimberly murdock
Ashley was awesome!
February 6, 2019
Google Public Storage Arnell St. Juliana
February 4, 2019
Google Public Storage Mike G
Rita was very helpfull, great deal!
February 2, 2019
Google Public Storage Dominic g
Amy was very helpful. Great customer service.
January 31, 2019
Google Public Storage Justin Liskey
Amy was so awesome! She answered all my questions, showed me what I would need. Thank you!
January 31, 2019
Google Public Storage Jamie Waters
Excellent customer service. Easy to use and good prices!
January 26, 2019
Google Public Storage Dre Kelley
Great customer service with suggestions on keeps my items safe and clean Amy did an exceptional job at making sure I was happy with my choice.
January 6, 2019
Google Public Storage Kristin Eddy
Amy was a huge help. Great customer service.
December 12, 2018
Google Public Storage Michael Malecki
The Manager, Amy, was outstanding. On almost no notice she was able to secure my company the appropriate space we required and made the process so easy. Much appreciated.
December 1, 2018
Google Public Storage Brenda Chambers
I used this storage for almost 5 yrs. Never had a problem.
November 9, 2018
Google Public Storage Maggie Bau
Price is high on storage unit's we moved out and got a cheaper unit!
November 2, 2018
Google Public Storage Bill Tolonen
The entire process was completed in a minimal amount of time but Amy was very through and professional
October 30, 2018
Google Public Storage Jeremiah Livingston
Cool Raj was pleasant and helped me get the right unit I needed. Exceptional service and funny person overall.
October 30, 2018
Google Public Storage Tiffany Carr
Ras and Amy have been so helpful thank you!!!!!
October 29, 2018
Google Public Storage Dalisa burton
Great Service small ofrice
October 28, 2018
Google Public Storage maria genimatas-kus
Raj has taken very good care of me each time I have called or have come in. He is very knowledgeable and friendly. I recommend this location.
October 27, 2018
Google Public Storage Veronica Merriwether
Raj provided a great disposition and excellent customer service in spite of us having to pay extra. He thoroughly explained the additional charge and I would highly recommend Public Storage and especially this location
October 27, 2018
Google Public Storage Susan Grant
We got the unit because they told us we had a locked in price, after 3 months they raised it. Stuck for now
October 11, 2018
Google Public Storage Steve Ellis
October 4, 2018
Google Public Storage Maebell Shepard
Amy had excellent customer service.
October 4, 2018
Google Public Storage Dan “TRIBOX” Giannetti
Place was clean and well kept People were very friendly and helpful Can’t ask for much more Amy was 5 stars when it came to customer service
October 2, 2018
Google Public Storage Delrhea Byrge
Raj has been wonderful in helping me make a decision on finding the right storage unit for my needs. He was very personable and attentive, answered all my questions and even followed up properly to make sure everything was alright. Raj is the best!
October 2, 2018
Google Public Storage LARRY T
Wow the best experience RAJ is now UNCLE RAJ I love this guy so it made this unit better to rent
October 1, 2018
Google Public Storage Dennis Murray
Raj really nice
September 24, 2018
Google Public Storage John Ranck
Rag was very helpfull for my needs and size of a storage locker.my storage was very clean.
September 17, 2018
Google Public Storage Neicy H
Amy gives excellent Customer service! She helped me with finding a place to pick up my junk!
September 2, 2018
Google Public Storage Elaine Pruneau
I've kept a storage here in Livonia for a very long time. All my interactions with staff has been excellent; but, Amy has shined above! She handled the long line during this Labor Day holiday and took time to review my monthly rates and requested a review by Public Storage. She was the first to really take care of me personally. Thank you Amy- you are terrific!
August 27, 2018
Google Public Storage Regina Foster
Raj was awesome today. I came in so down thinking about life. He lifted me up within 5 mins. He worked with me to help figure out my situation. Special thanks to Daniel as well. Raj keep up the good work. I will always remember what you said to me” I believe we do all we can to help others” . Special mention for Amy too. Raj, Have a great day! Thanks guys.
August 13, 2018
Google Public Storage Timzetta Wright
Professional services and great customer service.
August 10, 2018
Google Public Storage Garry Conn
Amy made the whole experience very nice. She was knowledgeable, courteous, and very thorough during the whole process. I will highly recommend this facility.
June 10, 2018
Google Public Storage Stephen Ford
Rachel provided great service.
June 8, 2018
Google Public Storage Matthew Rubbo
Rachel at Public Storage was very helpful and made sure my mother was taken care of...thank you!!!
May 29, 2018
Google Public Storage Jim Ed
Called Daniel at the last minute, he whisked me through the paperwork, anticipated all of my questions. In my unit in no time!
May 15, 2018
Google Public Storage Judy Ellis
Great customer service. Worked with Daniel and he gave me above average customer service! Property is clean and safe. Keep up the great work!
May 7, 2018
Google Public Storage Mary T
Amy provides great customer service always very pleasant
May 6, 2018
Google Public Storage Adam pierson
Amy and Kari helped me out a lot. Kari helped me schedule an appt at a time that worked for me and Amy helped me with the rental process. I will reccomend them to friends and family.
April 10, 2018
Google Public Storage Danny Sanders
My experience with public storage today was outstanding I came in and Talked to Rita not only was she professional and courteous she was very emphatic to my situation I was having a really bad day and really stressed out and she was more than pleasant I wish there was someone I could talk to directly about the wonderful service I received today but this review will do Public Storage has a great employee on their team thank you so much Rita for making my experience something I’ll never forget! :) good customer service is hard to find nowadays and I received excellent service Thanks again!
April 6, 2018
Google Public Storage Kathlyn Ruedger
Amy was an exceptional help in helping me get the right storage space, was clear in all the rules and instructions. She is very welcoming and friendly. I feel very secure storing my things here.
April 3, 2018
Google Public Storage Lisa Werner
Don't fall for the online special. They will raise the storage fee multiple times after you move in. They won't allow you to use your homeowners insurance to cover storage unit so that adds a minimum of $11 to the monthly charge. You have to use theirs. The light in front of my unit rarely worked even after I asked 3 times to fix it. Moved out using the light on my phone.
March 26, 2018
Google Public Storage Mr. AJ Lyles
So far so good Daniel help me out he was friendly and knowledgeable!
March 25, 2018
Google Public Storage Will Heckman
This is a nice storage area. Buildings are spaced well, no trouble driving past other tenants, even with a trailer. Amy at the front desk was professional and helpful and got me registered in a timely manner. She offered clear explanations of promotions and payment schedules and gave excellent notes on due dates and amounts.
March 24, 2018
Google Public Storage Hanan Mekawy
Amy helped me fined the storage I need and she was very nice and pleasant
March 23, 2018
Google Public Storage Neil Michaels
Location manager Amy provided excellent customer service. Very helpful with everything. Very good experience
March 23, 2018
Google Public Storage Algonquin Loon
Excellent pricing and above average customer service. Daniel went above and beyond to help me out when I could not get over there one day. Thank you for that. Highly recommended!
March 5, 2018
Google Public Storage Curtis Barnett
Went into this facility today. Charlotte had showed me around the facility I would recommend anyone who needs a storage to come to this place awesome customer service
March 5, 2018
Google Public Storage willie clark
Charlotte was great to work with very helpful, great service.
March 3, 2018
Google Public Storage Pamela A Jones
Amy was very knowledgeable and professional
February 10, 2018
Google Public Storage Stacey Rocco
Amy was so personable an friendly!! We could tell she works hard for all her customers... even in this SNOOOOOWY weather!!
February 5, 2018
Google Public Storage Sean Wilson
Exceleny service by tiffany 😁 very nice
January 29, 2018
Google Public Storage Lakeba Sharp
Tiffany is AWESOME!!!! GREAT PLACE👍
January 29, 2018
Google Public Storage Rita Cracchiolo
Tiffany was awesome!! All our questions & concerns were answered. Great customer service & prices are reasonable. Will recommend to my friends...
January 15, 2018
Google Public Storage Taykiah Pearson
Tiffany was great she good customer service I think she needs a raise because she great at sales and I would come back here to rent storage or refer ppl
January 15, 2018
Google Public Storage Michele Terrell
You get 1 month free in the beginning but what they dont tell you is they will go up on your monthly price every 6 months.
December 8, 2017
Google Public Storage Patty Krause
Amy was very helpful and answered all my concerns and questions. Thank you for making my move go very smoothly.
November 22, 2017
Google Public Storage Alex Petrou
November 14, 2017
Google Public Storage Rich Ardanowski
Really nice experience, service was great. Good prices.
November 3, 2017
Google Public Storage Julia Wells
Terrific customer service! Amy was extremely helpful and thorough with the explanation of their services, and available products for my convenience. The storage center is spotless and secure. I left really feeling like I chose the right place and they truly value their customer's business.
October 18, 2017
Google Public Storage Kevin Solomon
Kevin Solomon Amy, at 26421 of Livonia, MI was fabulous, she knows her stuff, suggested all the possible things I could need, I would refer her and her site to anyone, Thank You Kevin
October 9, 2017
Google Public Storage Sherri Yezbick-Taylor
Tiffany was awesome and went the extra mile to get my storage unit after hours when an emergency came up! I would recommend this place to anyone for their storage needs!! Great prices too!
September 1, 2017
Google Public Storage Hali Lightner
Amy was very helpful. She made sure that the storage unit would fit our needs. She was very friendly and efficient ! She was great to work with! Highly recommend.
August 18, 2017
Google Public Storage Jessica Williams
Amy was absolutely amazing with helping us get set for our move.... Thanks so much .😁 Store #26421
July 5, 2017
Google Public Storage Lindsey Parker
It was great renting a storage unit here. Amy was fantastic!
May 19, 2017
Google Public Storage Jeannette Foley
So thankful for Amy!!!! And Rachel as well. Both were AMAZING & SOOOO HELPFUL TO ME. Honestly feel like I can't thank them enough. Soooo grateful Amy did not give up on me! And I only had an hour left before I lost it all. THANK! YOU! AMY :D
April 22, 2017
Google Public Storage Curt D
Amy was extremely patient with my request to walk the property and view multiple units. All my questions were followed up with respectable answers. My only complaint is the lengthy questions and signature/initialing required. 20 plus minutes from the time I committed to the unit to the time I walked out the door. CORPORATE LISTEN UP! I'm not buying a house. The paper work is too much. Amy is great- you need a system that doesn't freeze up and is timely. I appreciate your service and will highly recommend to all family and friends. Thanks Amy.
March 26, 2017
Google Public Storage Sandy Rapnicki
I moved from Florida to Michigan and spoke to AMY prior to my move, I reserved an outside drive up unit and she assured me it would be available for me when I got there and it was, even though she did not have to hold that particular unit for me. The day I went to sign the paperwork I was really stressed out and and not in too friendly of a mood but AMY remained very friendly and professional. A week later my truck arrived with things, and when they loaded my stuff into the unit the truck driver noticed one of the wall panels in the unit was completely loose and unhinged and could possibly allow someone from the unit next door entry into my unit, needless to say I was REALLY stressed about that, AMY came to the unit, took photos, wrote up an emergency work order and called the manager immediately to expedite the work order, AND Amy called me several times over the next 2 days to reassure me that she was working on getting the issue corrected, and she did. I would definitely recommend this facility, totally due to AMY being the Very Nice and Professional that she is even though I was not as nice as I should have been to her ! Thank You Again Amy !!
March 7, 2017
Google Public Storage Michelle Brown
Great People.Clean Facility. Morgan is very Helpful and Pleasant to work with. THANX Public Storage.
March 2, 2017
Google Public Storage Allen Smith
I was pleasantly surprised at the great service I received needing a storage facility at the last minute. Amy was very polite and helpful while securing the storage facility
February 27, 2017
Google Public Storage Kevin Appel
Amy was very helpful and courteous. A pleasant experience overall. Would definitely recommend this storage facility to others.
February 24, 2017
Google Public Storage Dennis O'Keefe
Amy was Great to work with. I was in and out.
January 9, 2017
Google Public Storage Leslie Williams
Amy was great! She was really nice and was able to answer all my questions. The prices are really good and I was able to find exactly what I was looking for.
December 13, 2016
Google Public Storage Joseph Alverson
Office staff was great however my gate code only worked about half of the time I went up there. My unit had lots of mice in it, had to set up traps and the parking lot is a sheet of glass in the winter because they don't salt and the gutters drain in front of the units
November 15, 2016
Google Public Storage Veronica merriwether
Val was awesome. Seldom do you have very pleasant customer service experiences, but this was one. Glad I went to this location.
November 11, 2016
Google Public Storage Amanda Blossfeld
Amy was wonderful and was able to find my storage facility at my target price.
November 10, 2016
Google Public Storage Marissa Pierce
Amy is awesome and amazing and helps assist with any questions I have. Very helpful and understanding.
October 19, 2016
Google Public Storage Greg Price
It was convenient and Amy who helped me rent my unit was helpful and answered all my questions and offered helpful tips....the unit is rented was clean and well lit
October 14, 2016
Google Public Storage Ryan M
Good prices, easy to setup, Amy was very helpful!
August 31, 2016
Google Public Storage Chris Stottlemyer
August 14, 2016
Google Public Storage Jean Wisniewski
This was my first time renting a storage space. Amy was awesome, she helped me through every step of the way. She was very professional and NICE!! The storage facility was very clean and it is run very efficiently. It did not take long to get everything set up either!!
August 13, 2016
Google Public Storage Stephen Nabors
Amy is the best! #26421
August 6, 2016
Google Public Storage Gdreth B
Amy was very helpful and very precise in explaining things. Thank you Amy. Great response and willing to work with me to provide the best price.
July 19, 2016
Google Public Storage Lisa Adams
Rebecca was lovely
July 15, 2016
Google Public Storage rabih bazzi
I was assisted by Amy, the service was flawless, took her time explaining all the products available in store, she was very patient and answered all my questions, I've rented storage before this by far is the best!!!
July 6, 2016
Google Public Storage Jamie Loftis
Amy is very friendly and helped to ensure my storage needs were met. Storage space is clean and very accessible.
July 5, 2016
Google Public Storage abbie McIntyre
June 15, 2016
Google Public Storage Michele M
Very nice Property Manager (Amy). Took me to look at the unit before I completed the paperwork. Unit was clean and in good condition.
June 2, 2016
Google Public Storage Sarah Keita
Easy, simple and fast and Amy is super sweet and helpful I've had the same unit since 2012
May 3, 2016
Google Public Storage Erik Valenti
Kimberly is awesome! She was very friendly, welcoming and understanding of my situation. The property is spotless, very secure and extremely well maintained. Kimberly guided me through the process thoroughly and showed a genuine interest in making sure my experience was a great one.
April 25, 2016
Google Public Storage Zontise Springer
Amy is the best!! So helpful and knowledgeable! We rented a storage unit for the first time and she was awesome. I'll suggest this place to everyone!
April 11, 2016
Google Public Storage Edgardo Engalan
Amanda had me in and out in 15. Every single detail was easy to digest and she was as friendly as can be! She was amazing. Highly recommended place.
March 31, 2016
Google Public Storage Darlene Bates
Kelly, Property Manager was so understanding about my storage situation, and so friendly, she solve my problems on moving day. Very pleasant young lady, she helped make my moving stress free! Greatest Customer Service that I have received in awhile. THANK YOU!
March 24, 2016
Google Public Storage darrell gore
I arrived at the facility and the staff member Pam was very helpful and knowledgeable of the process. The location was clean and free of debris The entire process took less than 30 minutes to complete.
March 18, 2016
Google Public Storage William
I reserved a unit a week before my moving company was to deliver so that I was prepared. All I needed to do was bring my own lock the day they arrived. I pulled into the parking lot to see their representative rush to a car and speed off. Figuring someone else would be around I didn't worry. But there wasn't anyone else. And now I'm standing outside their door waiting for someone to come back with a moving van and their crew besides. Oh, and it isn't some odd hour. It was just before 3pm when I pulled up. It's also worth noting that the company requires it's sales associates to solicit reviews specifically on Google and are rated based on the reviews they can solicit. This means that many of the reviews are likely written just after the rental agreement is signed and not after any true experience.
March 14, 2016
Google Public Storage Colleen Churchill
Kelly was awesome. I was in and out with the unit I needed with no hassel.
February 27, 2016
Google Public Storage Renee Tobin
Brittany was great getting us in board and got us set up withe space we need. Space looks clean, well secured and ready to go.
February 19, 2016
Google Public Storage Tracey M Davis
Kelly was amazing!! Very friendly and always smiling!
February 14, 2016
Google Public Storage Carrie Walker
Kelly was great, very friendly and professional.
January 27, 2016
Google Public Storage Nikia Brockington
Great job Jeremy!
December 27, 2015
Google Public Storage David Stevens
I had to use Public Storage while in-between moves. Although I only rented storage space for a short period, I often had to visit the storage shed to retrieve items that I accidentally packed. The location is very convenient, the pricing is fair, the access and security is very good. I have no complaints at all, and should I ever need storage space again, I will likely return to Public Storage.
December 16, 2015
Google Public Storage Shelia Graves
The manager at this location, I believe her name is Kelley. She is amazing! She always has a smile and treats every customer with a friendly attitude.
December 16, 2015
Google Public Storage Murat Us
Kelley was AMAZING!!! I was in a hurry to rent a unit and get back to work and she was delightful! She never made me feel pressured and was very friendly!
November 23, 2015
Google Public Storage Kaitlyn Steele
Kelly that works at the Newburgh public storage is amazing. She is super sweet and will help you with whatever you need
October 11, 2015
Google Public Storage Steve Jones
Kelley was awesome! Great customer service. Will definitely reccommend
September 19, 2015
Google Public Storage heather pierpoint
Kelly was very helpful and was so nice after I had to reschedule my appt time! Would reccomend to anyone!!!
September 13, 2015
Google Public Storage Chuck Bartowski
Stopped by the other day, but units are not climate controlled. Jessika and Kelley were very experienced and helpful. If I change my mind on climate control, would definitely come back to rent a unit because of Jessika and Kelley!!
September 12, 2015
Google Public Storage Jen K
Kelly was awesome! She was personable and knowledgeable. I really had a great experience. I would consider using Public Storage again if need be, but only at her location! Keep it up Kelly.
August 30, 2015
Google Public Storage Jeff Hamilton
Kelley is very nice. The property was clean. Great customer service.
July 22, 2015
Google Public Storage dorothea clayton
I just started my time with Public Storage and it has gotten off to a great start and I have Kelley to thank for that. She went above and beyond to help me find the unit that best fit my needs and that goes a long way for me. Keep up the good work!! :-)
July 20, 2015
Google Public Storage Christie McCoy
Kelley was great! The location was good, the unit was clean, and everything ran smoothly. Thank you.
July 19, 2015
Google Public Storage Mike Lawson
Kelly is very friendly and corteous
July 14, 2015
Google Public Storage mary shepard
My husband and I came to rent a unit last month Jessika was so helpful and patient with us. She explained everything and always had a warm smile while doing it. I would recommend her and this facility when renting.
June 29, 2015
Google Public Storage Jerry Perez
Kelley made it really easy and very quick to get the storage unit. It was my first storage unit so I appreciated the nice customer service. She was attentive and listened to any concerns I had and nicely answered any questions I had. The property is a in a great location too for me (right off the expressway and on my way to/from the airport).
June 7, 2015
Google Public Storage Anon Ymous
Excellent staff, clean property. Mostly decent prices, comparatively speaking.
March 26, 2015
Google Public Storage Ryan McLachlan
Came to find out about outside parking but this property didn't have any. Marissa and Karen directed me to the Westland location. They were very helpful!
March 26, 2015
Google Public Storage Angel B
March 26, 2015
Google Public Storage Chris Halstead
awesome services Karen's great
March 1, 2015
Google Public Storage wyatt earp
Great service, Jessika was very helpful.
February 11, 2015
Google Public Storage Mary Fields
came in today with my son and we were in a bit of a hurry but Kelley was great and got us the unit we needed with no hassel.
February 8, 2015
Google Public Storage Margaret Flateau
rented a unit from kelley last week. she was super professional and helpful in making the whole renting process quick and easy for me.
January 30, 2015
Google Public Storage H Jlsf
awesome experience great place to store at! karen is always the best to work with.
December 26, 2014
Google Public Storage Mary Sweener-Lavely
kelley was great. she helped us with everything we needed. thanks so much.
September 18, 2014
Google Public Storage Terry Lynn
Hi, i just wanted to thank Janine for being so helpful at the beginning of the month, when i needed storage on such short notice. She helped me get a space that fit me and my needs, also get me all the things i needed to get me safe and stored away. Thanks again
September 18, 2014
Google Public Storage Ashcash
Was outstanding service very friendly and fun atmosphere great team work when computers was down lushawn was wonderful
August 25, 2014
Google Public Storage Temeka Esselman
Awesome customer service! Janine was very helpful.
July 21, 2014
Google Public Storage Joyce Peterson
Janine was very professional, knowledgeable and patient, from the directions to Public Storage, showing me the unit, and signing the papers. Thanks!
June 24, 2014
Google Public Storage Timmiya Nichols
I was greeted by a woman named Lushawn who had great customer service! I used public storage in Lansing and recommend the one here in Livonia!
June 24, 2014
Google Public Storage Virga Barnett
Really nice service Lushawn
June 24, 2014
Google Public Storage Shawntay Smith
Lushawn was excellent.. great customer service
April 21, 2014
Google Public Storage Toad R
If there were a Public Storage angel-Janine would be it. I had to store items after my the death of my mother while caring for my father who had Alzheimers and my husband who was gravely ill with diabetes complications. I was very distraught, tired and in need of a storage solution. It was my good fortune to find this particular storage facility. It is clean, well maintained and most of all has Janine at the helm. Thank God for her help and good thoughts. Helped me through a rough time in my life. This Public Storage location would not be the same without her.
April 19, 2014
Google Public Storage Adele Salvetti
Hi, I am an auditor, in addition I am a Secret Shopper. This is a freebee... I thought the store manager was so nice and pleasant that I would just put a review in at what a pleasure it was working with her. Her name was Janine and she was so through. We reviewed different options and she was very interested in helping me solve a storage problem for my brother who had to move out of state unexpected for a job offer. I never had to store anything before. Janine was so helpful in solving an unexpected urgent situation. Also as stated I am an auditor (in quality control), the office and grounds were well kept and safe - something I just can't help noticing because that is what I do for a living. Well done A+ in customer service!
April 19, 2014
Google Public Storage Art Pierce
Janine was very helpful with all of my paperwork. After asking me a few questions she recommended a better unit than the one I picked online. The time it took for someone to contact me when i completed the online info was very quick.
April 19, 2014
Google Public Storage Jack Dunne
Great service!
April 18, 2014
Google Public Storage JeTonna Hawkins
Couldn't be happier with the service we received from Janine! She was very helpful and went above and beyond in making sure we chose the right size unit for my mothers things. The office as well as the whole complex is very neat and clean and well maintained! Thanks so much Janine! Your the Best!!
April 11, 2014
Google Public Storage Lisa Burroughs
She's very helpful .
April 10, 2014
Google Public Storage Robin Bartley
Good
April 8, 2014
Google Public Storage jaylen pope
Janine gets 5stars she was more then helpful
March 24, 2014
Google Public Storage Kathy McEvoy
I went to get my 3rd unit today 3/24/14. Janine explained it might be more cost effective to combine 2 of the smaller units into 1 larger one .She said whenever I get the "manpower" together to assist me, she would be happy to help me transfer. Good suggestion. Janine was efficient ( lots of paperwork), courteous & friendly. Janine & Amy are so great to work with for any of my storage needs. Kathy
March 22, 2014
Google Public Storage John Goforth
Janine was extremely helpful and knowledgeable about the unit I rented. Fast and courteous through the necessary paperwork. I would definitely do business here on a regular basis if need be.
March 21, 2014
Google Public Storage Marie May
I would like to recognize Janine, at the Livonia/Newburgh Rd. Public Storage location. Janine was extremely helpful to me with selecting a storage unit for my mother's belongings. She was compassionate, understanding and gave helpful suggestions, during a very difficult time for me. I am ever so grateful and appreciate her kindness. Janine also repaired a loose screw on the door of the unit, immediately upon me mentioning it. Thanks Janine!
March 18, 2014
Google Public Storage Trevor O'Jibway
The representative that helped me with my storage unit was very knowledgeable and friendly. Janine helped me with all of my questions and knew all the answers. The unit was very clean and well maintained. I would recommend this facility without reservations.
March 11, 2014
Google Public Storage Corey Bryant
It was great customer service from Gary he gave me everything that I needed to make this moving process very easy!!!!
March 8, 2014
Google Public Storage Richard Kearney
Exactly what I needed, and Janine was great. The consistency I expect from Public Storage, and helpful, friendly, knowledgeable service. Janine walked me through the contract thoroughly and got me in and out quickly while still being professional, courteous, and even funny! Thanks!
February 3, 2014
Google Public Storage April Strickland
I went into this Public Storage location on a Sunday (2/2/14) and Amy was tremendously helpful. I'm big on customer service and she was calm, patient, courteous and friendly. As a person coming back to Michigan, it felt awesome to come across a friendly face. Amy even took the time to go through everything patiently and was extremely detailed. Amy even put "Welcome Home" with a smily face.....HOW AWESOME IS THAT!!!
January 10, 2014
Google Public Storage d c
The Newburgh Road, Livonia, MI Public Storage provides excellent service. The facility is very clean, and the managers, Janine and Amy, are efficient, polite, and professional. I appreciated a courtesy call from Janine reminding me of a payment due during the grace period. My experience with Property #26421 has been trouble free, and I highly recommend them.
January 7, 2014
Google Public Storage William Moore
Janine was very helpful to me. I came in with my mother who was totally confused. But as always the customer service at Public Storage was great. No matter what property you visit they know how to get you what you need. I would recommend Janine and the company in general to any one with storage needs
November 27, 2013
Google Public Storage Lala Tay
On 11-06-2013 I went to obtain a storage unit and JANINE treated me so well, she has excellent customer service skills. JANINE is extremely knowledgeable about the units, rules and regulations. I recommend this location to anyone in need of a unit. Thanks JANINE! ;-)
October 24, 2013
Google Public Storage Gail Sullivan
I have used this storage facility for a few years and have had excellent results. I was there today, October 24, 2013, and Amy went above and beyond to help me. She is a real asset to the company and assisted me as much as she could. I highly recommend Public Storage at the Newburgh Road location in Livonia.
May 29, 2013
Google Public Storage Lora Maynor
I called the reservation number and found out about the "Memorial Day" Special at the Public Storage on Newburgh Rd in Livonia, MI. Janine Micallef, the Manager immediately called me to confirm my reservation and provide me with more detailed information about the "Special". I liked what I was hearing and my husband and I went to visit the facility that same day. Kim, the Floating Manager, explained their terms and took us to our unit. The facility is immaculately clean, the terms fair and the customer service is top notch. I have always been impressed with Public Storage and even more so after visiting the Newburgh location Store #26421. They are technologically advanced and run a very efficient site. I like all the conveniences, like paying my bill on line. On a scale from 1 - 10, we give them 10+