Brittney thank you for all your help
For being my first time ever getting a storage, it was a very good experience, price was rate my ballpark and checked every other places nearby and this one was the best, Britney was awesome and very helpful, I definitely recommend this location
Brittney is a very cheerful and accommodating employee. Always pleasant and efficient.
A special thanks goes to Brittney for all the help today 😊
Brittney's customer service was absolutely amazing. She was very helpful, patient and answered all of my questions. Thank you
Brittney was the best, quick, effective, knowledgeable. Thank You
Thank you for all your help Brittany
It’s better now with the new management
The young lady was very helpful . Thanks again
Talked to Brittney today to inquire about some storage, she was so cheerful and helpful. I just want to say Thank you again..
This place is great best storage place around Cassandra is the best
Pleasant and professional young person. Thank you Brittney for lowering my rent.
Super helpful when I needed it most. Really fast and friendly service. I would highly recommend this location.
Brittney was amazing! She literally saved me! I made an online reservation for the wrong size storage unit for a different location and she was able to help me transfer everything to the proper unit right there! Great customer service! I was having the most horrible day and she literally turned the whole vibe better ❤️
Juliana was absolutely awesome very helpful and answered all my questions!
Julianne was absolutely amazing! She got me in quick and fast. Customer Service was excellent. Less than 15 minutes tops! Gold Star! Thank you , a lot for your service and time!
Terrible Customer service. You cannot talk to anyone personally. Saturday is the main day people move and no manager is onsite to get any info from or get a key from because they changed your locks. They change the doors and have no security onsite. I just left the storage place. I am not happy right now at all.The prices are going up 40.00 next month. I would not recommend this place.
I went to rent my first storage unit to assist with a move. Some wires must have gotten crossed on the interwebs because my reservation wasn't available upon arrival. I explained my deadline situation with the manager, Jessica. She was incredibly helpful. Within 10 minutes she had me hooked up with the storage space I needed. She was patient with my stress and very friendly. I would definitely recommend this location!
I don’t even want to give this place ONE star!!! I went to pick up my contents from my unit and there is rodent poop and urine over everything!!!! No one cared. The manager wouldn’t even come out and look at it. I would NEVER recommend this place to anyone!!! We had to throw the majority of the contents of our 10x30 unit in the dumpster
Very nice and clean. Staff is very friendly and answered all of my questions. Reasonable rates. I highly recommend them for your storage needs.
Jessica was very helpful when I came in to rent a unit. Would definitely storing here!!
Jessica is the coolest ever she made it super easy for me!!
Excellent customer service thank you Jessica
jessica was Amazing with helping us out with our storage unit
Jessica was very helpful and straightforward but also being very nice and considerate at the same time. Very easy to talk to and pleasant.
I go there to clean out abandoned storage units the staff is friendly helpful
Jessica was the best manager experience I’ve ever had when using a storage unit place. 100% great service!!! Would recommend here for anyone
Jessica was so sweet and friendly. great communication and info I needed! Very professional
Jessica is the best! Helped me out with everything i needed and sent me home happy! Thank you guys!
Friendly and caring staff to help if needed.
After a wrong store google post Jessica did reach out to me for clarification. It turns out I review the wrong store. Pleasant conversation and Jessica was absolutely willing to assist my concern.
Friendly and caring staff to help if needed. Easy set up process online as well.
Staff is kind and so freaking helpful. Would highly recommend this location.
Thanks Jessica! She helped me out.
Same rate increases and same rude staff. Will be moving out. This is how good paying customers are treated here.
I’ve had some problems with my unit #4026 and Jessica was great at following up resolving the problems. Additionally, she’s very gracious And cordial about being sensitive to your needs
Jessica was very helpful and kind
Jessica is awesome and customer friendly
Great place with friendly staff, Jessica was very sweet and she helped me out when I needed it and answered all my questions! She is reliable and I appreciate her help greatly.
I can’t say enough good things about the public storage on Groesbeck with the manager Jessica. She has bent over backwards. She has gone above and beyond with her knowledgeable information and helpful ideas. Jessica looked out for us and our things and didn’t see us as just a storage unit. Not only was Jessica friendly, but when I was behind in my payment, she didn’t call, hounding and barking at me. She called in a very friendly tone with a friendly reminder that my payment date was coming up or has passed. I would recommend this particular storage unit just for the mere fact that Jessica is the manager. Public Storage is building another building on 9 mile by my house, it’s only about five minutes away, but I would only recommend going out to see Jessica on Groesbeck!
Thank you Jessica for all you continue to do!
Jessica is very nice and helpful
Jessica was very helpful with all my questions. Very professional and friendly!
The staff is very helpful a girl helped me I think her name was Jessie or Jessica she was very nice and helped me with all my questions.
went in there to Aquire about a storage unit and the girl Jessica was very helpful and very sweet.
If you plan to store long term expect random price gouges. I've been storing long term and my bill has gone up over 500 dollars a month since I first moved in. The facility is nice otherwise.
Emma exceeded my expectations. She was patient and very knowledgeable about her job given the short time she’s been with the company. I was surprised when she said she had only been the company a little over a month. Thanks so much Emma you were AWESOME! Keep up the great work hun!!!!!!!!!!
They get you in at a low price then continue to increase it but where do you have to put your stuff so you just pay it. There are rats or some sort of creature that crawls through the units and destroys your stuff. Boxes mangled, items chewed. Then when you cancel early they won’t give a rebate. I do not suggest this place.
Amazing experience, thank you for all of your help.
I believe them. Mean storage unit are over priced. I didn't get one. 10x20 for $284 a month.