Public Storage Self-Storage Units at 20200 Hall Road, Clinton Township, MI

Dany was able to help me with my gate code at the Hall RD location! She also helped me with questions about downsizing my unit and prices. She is absolutely amazing! KUDOSS!!!! That’s what I called customer service

Dany was very helpful. great experience

Dany was AWESOME!!!! Very patient, polite and informative. She handle all of my concerns quickly effortlessly!!! I’m glad Ingot to talk to Dany! 💯👍🏽

Dany is a wonderful employee. She's always eager to help when I'm in need.

Dany was very helpful. She was very knowledgeable about the rental process and answered all my questions. She went above and beyond for me and I will be renting here come May when I need storage!

Very pleased with the service and location. Dany was was extremely pleasant & helpful. I would recommend this location anyone looking for storage space and will gladly go back if I need storage space in the future.

Dany was a MASSIVE help. Always personable and looking to help. She is definitely the reason I’ll be staying with this facility!

Ashley was extremely knowledgeable and very friendly, Ashley's personality creates a very welcoming atmosphere. The facility is very clean and in a great location. Ashley's customer service is why I drove past 3 other storage facilities, even on the phone her customer service is top notch.

Our storage was auctioned off in LESS than 2 months of our last payment with out use ever receiving an auction date, I called and spoke with the property manager Danelle and told her I received emails about pass due amounts but not an auction date she comfirmed and said “ I don’t see an auction date but your stuff is sold and there is nothing we can do about it”after speaking with a little further she said I can call cooperate I asked her to leave me a voicemail and send an email to me with cooperate’s contact info so I could speak with them because I was driving, I never received a voicemail or an email! I would like for some to reach out so this issue can be resolved. Also I was told that if the person who bought the storage left contact info has any important documents that were left in the unit we could contact them and buy those important documents back if they want to sell them back to the original owner 😒

Dany was so incredibly helpful! I moved out after hours and she was able to get a waiver for the next month's payment. What a blessing, she was so kind!

DANY was a pleasure to work with. She was very friendly, charismatic and professional. Check out this location if you need assistance!

Dany's customer service exceeds 100% she was kind and patient. Upon calling to obtain the storage unit you could hear the smile in her voice. Thank you Dany for your excellent customer service!!!!

Dany has been absolutely amazing to work with. Every step I needed help she was there. I cannot thank you enough dany!!!

Dany was so helpful and nice. I would definitely recommend renting from here!!!

What a great experience! With Dany! Glad I found Her five 🙌Stars

Dany is beautiful young lady. Very helpful

Dany did amazing job yet again

Dany was amazing yet again

Who says customer service is dead? Ms. Dany is the best! She took really good care of my parents and went above and beyond! We thank you greatly may God bless you and your baby!!!

I walked into public stores today and got amazing service from Samantha Nash she was very helpful and was able to help me get the proper unit that I needed

I have had my unit for about 16 mos. I was supposed to move from Florida to Mich end of april last year, with help from extended family that turned out to be a huge mistake, I ended up in the hospital first month here, diagnosed with 2 dangerous anurisms. I have been in and out of the hospital 6 times since,.with the latest in march I had a heart attack, I am now planning on going back to florida. i understand that all of this is personal stuff has not much to do with the storage unit, but more to do with the added stress it has caused. I am here alone with no help I have my unit on auto pay and I will admit due to the circumstances didn't noticed ( until I had an overdraft) quite some time into this that to my shock the unit price was increasing monthly? This I was not aware of being a possibility. I called the office regarding this and really didnt get anywhere but advised to call corporate which I intended to do when lightning struck again. I also have a disabled son who due to his condition ended up hospitalized recently for 6 wks. Do to this, the storage unit was placed on the back burner again. Has anyone else expirienced this type of increase before?

Dany was great. Very friendly. Great place

Today was not our move in day but I wanted to see if we could today and dany went out of her way and let’s us move in we ended up not liking the storage space so she even was able to help us upgrade to a bigger unit thank you :)

Dany was very helpful she got my fiancé and i all set up with our unit. We even were able to see the unit before we moved anything in yet and were able to upgrade to a bigger one! Thank you Dany for taking good care of us we definitely would recommend anyone coming here!

Danny was super helpful. This location was clean and team member knowledgeable and fast! Thanks!

I just wanted to say your employee Michelle was so incredibly helpful. My call was disconnected and not only did she call back but she had all of my concerns handled already!

A very stressful home buying -selling- moving- kids back from college situation is cause of having to get a rental unit - I haven’t had one in 25 years since college and I was unsure about using storage spot to help ease up move stress - I am glad I looked into it as it will def. help . I chose Public Storage to check out due to location ( but I live closer to others I was also going to today) , 1st level drive up storage , rates/ specials , and month to month short term option. I decided to give them my money and rent a unit here because of front desk clerk Michelle- she was so kind, knowledgeable, helpful , understanding , and did I mention KIND. I don’t often leave google reviews - but when an employee is the reason sole reason I’ve chosen a business - when there are plenty of other options around - well that really says something . Whomever the owner is of this place I hope you are reading this because you need to give her an immediate raise - seriously - because she is driving business here . I’ve never met the woman before today . She is a wonderful employee . There are a ton of these places in close proximity - Michelle’s attitude , knowledge of what to consider , personality , moving / usage tips and caring demeanor are the reason I decided to give my business and money to this company . Also - if you’re in need of unit - check online for specials first to sign up that way ! If you don’t see a special check back a couple If days later !! The unit I rented was also extremely clean which I wasn’t expecting for a drive up non climate controlled unit . The door also opened extremely easy ( not heavy or sticky) and attached rope may seem silly but if you’ve got a bad back that one tiny silly things makes a big difference in ease of opening ! One more bit of info that might help some - even though first month might be free on special ( or if you are paying reg price you’ll have to add this in ) you will still need about 58$ or so to rent unit due to insurance , lock , and intake fee or whatever they call it. I didn’t realize that ! I thought it would just be 30$ . It wasn’t too big of a deal for me today but if you are on a tighter budget it might be info you need . Good luck to whoever is reading this because you might be dealing with stressful situation too!! :)

Michelle was very very helpful

I just stopped inside to ask about options and services and I am grateful to have been hosted by Mz Michelle. I was given honest and informative answers and she was sweet, too

It was very easy to set up and reserve my storage unit. Great location and easily assessable. Only downsize really is that it’s pretty pricey. It’s about $65 for a 5x5 unit, which is basically a large closet, and I know it’s not competitively priced.

Great public storage facility Dany and Michelle make you feel like family 💕 always smiling and kind to me! Thank you

Excellent service!! Dany helped me with opening the gate to taking me to my unit. Good workers are hard to come by, she was very helpful.

Dany is super nice and friendly, always fast to help anytime we need her!

Dany was professional and outstanding! Give her a pay raise! She was so happy and friendly!

Dany was so helpful.

Dany was hilarious 😂 she is very professional and very kind

Dany was excellent! Not only did she take me to the unit to view it but took the time to explain everything in detail. Her personality is stellar to work with the public. kudos!!!

Dany was very helpful and friendly! Great experience!!

Dany One of the best workers there scratch that the best worker there 20 stars of Great customer service another 20 stars 40 stars all together

Dany was amazing! She helped find the best unit size of us and made our sign up process SO easy and explained everything perfectly.

Dany was very helpful

Dany was so very thoughtful and helpful. I was so pleased in the way she assisted me. She was very kind and I would recommend this location.

Dany was excellent.

Dang was very helpful she explained it really good

Thank for the great service Crystal. PROPERTY# 08486. Brian thinks your cute.

Dany was friendly, courteous, and SUPER helpful!! She helped me with all my needs/requests!! The business is VERY clean and there is a public restroom! Highly recommend!

Dang was super knowledgeable and helpful with our rental. She supported us with finding the correct size unit and explained the process completely. Thanks Danny!

My organization chose this location to store our properties. The facility was clean and very well kept. Dany, the attendant on staff during my visit, was awesome! She was very professional and friendly. Thanks Dany for making my customer experience - GRR----EAT!

Dany & Michelle deserve a pay raise you made everything easy for us I am so grateful for you you could have 5000 stars!!!

Dany and Michelle provided me with 5 star service with everything I needed! Keep up the great work ladies!!

Dany did a thorough and precise explanation of the easy move in and rental process. Very satisfied with the customer service and the clean facility.

Thank you Dany four or help today

Dany was so very helpful. She didn't stop until I was fully taken care of! Awesome service! Thank you!!

Never answer the phone ! I was in the unit one month and changed price with out notice. Called to get help and there solution was to put the price back were it was but will have to call every month to keep it at that price. Don't use public storage. MICHELLE WAS RUDE and you can't get the same person twice.

I am a returning customer and received excellent service 10/30/2021. Sorry j can't remember if it was Michelle or Emily that helped me. So thanks to you both😀.

Highly recommend this location. Michelle made it super easy to get signed up and setup, offering great customer service. Clean and well maintained facility — and a great price too.

EMILY was awesome at helping me choose a unit that fit my needs and budget. Friendly, Professional, Knowledgeable and Efficient. Thank you for your help.

Emily was fantastic!!!! I was there for over 1 year and had no problems. Definitely would recommend. 👍

Michelle is above the call of duty and can surely handle your situation with her knowledge,skills and abilities give her a call if you want a smooth transition

This is the best storage place in Macomb County they are clean courteous, pleasant, and very helpful with the information on the units. Martin is the best please use this place for your storage needs!

Decent prices. Had a few issues at move out, but the manager was super helpful and cleared things right up.

Joy was the BEST.. Couldn't ask for better help (wanting to help me with"ALL" my needs) ..... Beautiful lady !!

Great service, and better prices than the bigger guys! Mark was very helpful and professional. Customer service was definitely the deciding factor in choosing this business.

Rick was awesome !

Ryder was great to work with

I scheduled to come pick out a unit size for the movers to drop off my household items for storage during my move. I scheduled the appointment for 3/26 on 3/25. I came in on 3/26 and decided on a 10x20 unit. I was quoted $144/mo plus I would have to purchase their special lock. My appointment to take possession of the unit was 4/6 at 4:30pm. I showed up at 4:15 to find out that my reservation had been cancelled because they claim that I did not show up to my original appointment (I did). The person at the desk tried to help restore the reservation because the new price would be $192/mo. They were not able to do so. I called customer assistance who told me they could not do anything and transferred me to reservations. Reservations then told me they could not do anything and transferred me to customer service. I hung up and called the district manager directly because I urgently needed the unit as the movers would show up at 8am on 4/7. The district manager has not returned my call over 24 hours later. I went 1/4 mile away to iStorage and spoke with Cameron who set me up with a 10x20 for $129/mo with two free locks and the first month free. I have since vacated and cancelled my other storage unit at public storage.

Just want to say thank you to Ryder for the help this morning.

Ryder was very professional. Had me in and out in 5 minutes.

Moving in was easy , Michelle I think was her name working in the office . Very helpful and friendly. Facility is clean and spacious, and my unit is perfect. They have an easy parking lot for maneuvering large trucks, and there's lighting at night ! Hours are nice as well.

Clean and respectful employees. Unfortunately they raise the prices of units the longer you stay😞

Grayson was super helpful and knowledgeable helped me out fast and easy.

Easy as pie. Grayson was very helpful going through all the details for us and giving us tips on how to fit everything. Five stars.

Great service with Grayson!

Pleasant experience getting setup with a unit here. The reservation process was smooth and Grayson was extremely helpful with the details.

Grayson provided great service while setting up the storage unit!

I just left self storage where i purchased a unit and i got the wrong unit by using their website. When i got their, Mr Grayson took me to see the unit and took his time while helping two other customers why i might be getting the wrong unit. He saved me so much money and time. Please go check out Public Storage amd ask for Grayson, he wont let you down. I promise

One of the beat experiences I have had thanks to RICK HE WAS AMAZING THANK YOU SO MUCH 😍🥰

Clean units fast service and good prices. Grayson helped me get into the until quickly and without hassle. Would recommend.

The staff here is incredibly helpful. Grayson made things very easy

Grayson

Grayson was a big help.

Grayson was very helpful

Rick was very helpful and we got our stuff moved in same day!

This Public Storage is very clean with a knowledgeable, professional staff. Grayson is the man!

Tabitha very good of explaining procedures of public storage. Very patiently and polite.

Tabitha went above and beyond to help me out

Tabitha was great. Very friendly and walked me through everything. Would recommend this place

My experience at this has been nothing but exceptional. Tabitha has made my experiences very enjoyable. I was very skeptical with public storage but the friendliness and attention I received changed my mind. If you want a great experience, ask for Tabitha. My business with PS is truly related to her customer service.

On-line data entry was super easy and makes the sign-up process much more efficient. You can reserve your storage unit and all the data they need is already in-place before you walk in the office. Only takes a few minutes to get your unit and be on your way. Tabitha was a joy to work with - very organized and friendly, explained everything I needed to know clearly.

Just started renting there today, very quick and helpful! Thanks Tabitha!

Michelle and Tabitha are super. They were understanding and extremely helpful. On separate days we were taken to the unit we rented. Both are very knowledgeable of the Public units. Michelle and Tabitha have great personalities and are willing to go "the extra mile" to help you.

Professional, personable, knowledgeable and very helpful with all my needs. Thank you Tabitha and Michelle.

Great storage place!! Very secure and clean rooms!! Price is right too!

Rick was super friendly, showed us the unit and everything was completed in a short amount of time. Great service!

I had a good experience and Rick was very helpful...

I had a very good experience at public storage and Rick was very helpful.

Thanks Michelle your Amazing

Tabitha was very helpful on the phone explaining the Fall sale prices. I went in right away and Cassandra showed me the unit and was very knowledgeable in the whole process.

Terri is a good customer service rep ,would recommend family & friends

Terri gave great service very nice and friendly

Terri help me with my move in and was very friendly and very nice I will recommend to my family and friends Terri is great

Terri helped me today and she was such a friendly and sweet soul she was so generous from the time she called to confirm my reservation yesterday up until the time I walked out of there today she explained everything, Showed me the storage unit I reserved plus some such a sweetheart I would recommend them to family and friends! My Niece who is 7yrs old Adored Terri.

Terry was very helpful very friendly and I will recommend this to family and friends

Great Staffing! Rick was super helpful and explained everything so thoroughly! Friendly face and so knowledgeable about the units! twp thumbs up!

Rick was very informative.

Rick was very efficent and super friendly!

Okay storage space

Signing up to rent the unit was a good experience. We went back the next day to put things in it and there was a car blocking it. We called the store and got voicemail. We called the 1-800 number and they said there is nothing they could do. I find it hard to believe that there is no way to contact a manager in case of emergency. The next day I received a phone call with an I'm sorry. Big deal. We waited around for 45 minutes for the morons that parked in front of our unit to leave.

In MI. Clinton Township one SUCKS!

Rick was excellent as well as the staff.

I had an issue with a reservation and Rick went over and beyond to help get the issue resolved.

They jack their rates constantly

Michelle didn't have what I needed but she sent me to another public thanks Michelle great customer service

Michelle has great customer service thank you for helping me

Obtaining a storage unit was made easy and the whole experience was very agreeable thanks to the welcoming and professional attitude of Property Manager Rick.

Elyse and Destiny were really helpful and made the whole process super easy for me.

Michelle is awesome! She was extremely helpful in resolving an issue I had regarding my fees and I am tremendously grateful. And to top it off....she helped me and had a pleasant attitude and smile while doing it! I appreciate her willingness to help and follow up. With so many storage facility options available...she makes choosing this company and location worth it! Thanks Michelle!!

Destiny was absolutely amazing. Helped me with everything! Great employee super friendly!

Michelle was very helpful. Great location to store your items.

Michelle was very helpful and informative would recommend!!!

Destiny was really nice, well-organized, and helpful.

Destiny is great

Destiny i the best very helpfull thank you

Destiny is awesome!

Destiny was excellent My experience was great

Great facility to store your personal property. The staff if what made me choose this storage unit, and why I will come back for further storage needs. Thanks Rick & Latricia! They also have great moving box packages for packing up and organizing your belongings, along with tape/tape gun, bubble wrap etc.

Destiny was awesome :)

DESINY WAS GREAT WOULD DEF RECOMMEND

Excellent facility, Rick was extremely helpful and handled everything with ease

Rick move me in quickly and was very helpful thank you!

I’ll NEVER rent from here again. Terrible at picking up the phones. And it’s ridiculous they don’t pro rate on move out days ! Why should i have to pay 172 dollars and I’m only there for half the month esp when i wasn’t told that you don’t pro rate ! All this could have been avoided if y’all picked up the phone or returned voicemails when i needed information pertaining to this ! Complete BS! Wouldn’t recommend to anyone !

Ok

Elyse was very helpful

Expensive locks and units then the other ones

Destiny is wonderful. She was extremely polite and helpful.

I wish I could give 0 stars. I've been trying to get ahold of this incompetent place for days to pay my bill. I don't live near by so I tried paying my bill on line but they keep telling my email is invalid when it's not. They do this so you have to call and then they can charge you an extra 10 dollars. When I first got my locker the man told me it was month to month but I have until the 6th of the month to pay or move without any extra expense. So after getting the run around i finally got ahold of an employee and I told her I was not satisfied with how I was being deceived and just want to move out. But she informed me I would still be charged another months rent. Do not use this place with there hidden fees (was for forced into buying insurance also) They lie to tell you what you want to here.

is this storage climate controlled

Destiny really helped me with my issue and she was friendly and nice to work with..pleasant also. DG

How much is it a month for furniture in a 2bedroom Apartment and how big of uint it? Need rent a space for a month

Good price and Excellent service! Thanks to Rick.

Overpriced

Rick was very professional. Excellent job

not happy

Rick and Michelle were both very helpful in getting me the best space and deal possible!

Honestly, it’s a clean environment. Great prices online. But if your going to rent a unit I suggest doing everything payment wise over the phone with customer service or online. Cheaper that way. Ended up paying for additional stuff at the store. Rick has quick customer service.

They charged me more then they were supposed too

Rick was very helpful. I had a very good experience today. Thank you

Michelle was very helpful. Nice clean storage facility

Amazing customer service! Michelle was so helpful and delightful!

Michelle and robbing are extremely friendly and helpful. ☺☺☺☺

Nice storage area, has a gated entry into the exterior storage units. The locks on the garage doors are a bit inadequate. However, with the gated security, and cameras, it is likely sufficient.

Mariah is the bomb!!!!

Great service from Robbin

Robin was very helpful, friendly and courteous, when I stopped in to pay my monthly bill.

Andy, one of the employees at the clinton twp location, was so incredibly helpful. Definitely 11/10 service.

Robbin was awesome explaining everything making it easier for me to understand i apreciate her for that 6 stars 👌👌

Robbin is very nice and helpful

robbin was super helpful, kept us out the cold

Robbin was hilarious and very helpful. Very informative and friendly. Enjoyed reserving my new unit. It was simple, and stress free. ;-)

i love this public storage place! Robbin was very helpful and helped me and my boy friend find the storage space we needed! ( after looking at 3 different spaces). edit: i forgot to mention our monthly payment is below 100 dollars!

Michelle was great

Robbin was fanamanal

Robin is outstanding. Thank you!

Robbin was very helpful employee.

Robbin is WONDERFUL! She was so helpful and genuinely kind.

How much for 5-10 unit

Robin was very helpful and greeted us with a smile!

Please READ!! This place is a scam and uses false advertised pricing scheme to get you in. They force you to buy a less than $5 lock (I checked) for $19 dollars. Next, after they take you to locker to see it, try to convince you that you need to purchase their overpriced plastic tarps. Next, the final straw is that they also force (Mandatory) an $11 insurance fee per month. None of these hidden fees or tricks were listed on my move in sheet. That is not a good ethical business practice by any means. Anyone else experience this or care to add? This needs to be known!

Robbin did a great job at showing us the unit! She had a great attitude and made the visit enjoyable! Very friendly, fast and efficient!

Robbin did such an amazing job showing us our storage unit. She answered many questions efficiently and made the whole transaction easy and stress free :)

Robbin was very nice very helpful on information thank you

Thanks to Rick for all your help getting the best storage!!

Thanks to Rick for his patience with all our questions !!

Gabby was awesome! :)

Made a payment today and Gabby gave excellent advice on how to make payments a different way thank you for the awesome customer service!

I needed a unit the same day I called and Robin helped me get moved in quick and easy. Thank you guys!

Very informative and helpful. Robbin helped me make sure I had all of the tools and storage needs for my move.

Danielle was very helpful and polite! Great place!

Danielle was very helpful. Great experience!

Staff was excellent.I was disappointed by the missing security lights and how few cameras they have.

Danielle was super helpful and made the experience easy and pain free!

A Big Thank you to Danielle for all she's done for us! She is Top Notch! -Leah O.

I had a great experience at this storage. Danielle was very helpful and fast. Clean, great location and wonderful staff!

Danielle was awesome! Super helpful. The property is very clean and i feel super safe and good about my experience! Reccomend eceryone to go here!

Had a great experience dealing with danielle she explained everything to me perfectly🙆🙆🙆

Michelle & Danielle are wonderful!! Have gone above and beyond to help me select a unit, set up auto-pay, and handle any questions I have. I highly recommend this Public Storage!

Great service. Danielle was very helpful

First day I had the unit I got locked in the perimeter gate for a little over an hour. I was there after 5 on a Sunday and no on site employees were there. I called customer service for help. They gave me other passwords to try, but I had no luck. After about 40 minutes on the phone, they finally told me to leave my truck and have someone pick me up. I stated that was unacceptable and I was told to call the "non emergency contact number". I asked for the number and was told it is my local police/fire department. The conversation was ended and I was in shock. Only after another person came to store their items i was able to become free. I received a voice mail from them 2 weeks later. I never returned the call because I wanted to talk to them in person. I finally drove there and talked to the clerk, was offered nothing for the inconvenience. I got my stuff and left!

Danielle was very helpful and knowledgeable! Dealing with them for several years

Danielle helped us get in and out quick. Ez Pz

We had a issue with a lock and a unit and Michelle quickly got someone down here to correct it. Danielle helped us with all the paperwork and a new lock. Process was super easy and quick. They explained everything to us on how our things would be stored safely.

I would recommend this facility. The staff is very helpful and thorough. This morning, Robbin was very helpful, and is just so pleseant to talk with.

Need help finding my husband was a great assistance to me

Robin was a great help friendly pleasure to be with ..I'll be back

Rick and Robbin are great and super professional! And the entire place was tidy and well kept up. In glad I got my unit! I love everyone here!!

Great customer service at this location! Phones were answered almost immediately, and all of my questions/concerns were taken care of before move in.

Danielle was very helpful and staying open a few minutes later!!!

Very friendly staff. Danielle was very helpful.

This is best storage place ever! Michelle was very efficient and professional and very helpful, and the place is well kept and clean. i will definitely be recommending this place to a friend!

best storage place ever! Michelle was very efficient and professional, and the place is well kept and clean. i will definitely recommend to friends!

Great staff Rick was very helpful.

Danielle did a great job explaining features and benefits. The property and unit were neat and clean. I walked in and she was prepared for me.

I have rented a storage unit at this facility for about a year now. I was at first very nervous about using a storage facility to begin with as this was my first time. I found the manager, Chris, to be very professional in the manner of easing my concerns. Access in and out of the facility, condition of the unit itself, and most of all, the insurance. She eased my concerns and worries to the fullest allowing me to have a very good feeling about using the facility. Now, almost a year later, she has continued to be pleasant and helpful in every way. Now I know her professionalism and working with the public, is the reason why I was so satisfied with my decision. I highly recommend this location to anyone who takes time to read reviews. Terry

Robbin was very kind as soon as I walked in and very complementary by helping me with multiple questions about storage payments, I would highly recommend anyone to this public storage because of their courteous and knowledgeable staff. Also of note, Jess of the West Utica Road in Shelby Township MI,and Kelley out at the Newburgh Rd Public Storage in Livonia MI, also deserve mention for their courteous and knowledgeable service also. 5 stars.

Excellent customer service and friendly faces. Nice clean units and Gaby was great!!

Robbin has been great during my transition between homes. Thank you!

Got a space quick fast and easy! Thanks Robbin!

Michelle did an excellent job in helping find the correct storage for my needs.

Rick was very friendly and helpful. Getting set up to rent a unit was no problem at all, and I was in and out in about 30 minutes or so. Additionally, their price for the size unit I rented was by far the least expensive out of all the options I'd looked at.

Robbin was great and she helped me out a lot

Robbin was awesome she helped is in our time of need and helped is find what we needed

Robbin is the worst rudest person you can deal with . she sent me a statement for one amount and then I go in there and the system says something else. Robbin thought it was funny and want me to pay more I told her no and she started laughing I asked her if she thought it was funny and she said yes. I had to call corporate customer service to get my credit . don't ever go there if Robbin is there walk out and wait for someone else. I can't see how they can employee someone like her.

Robbin took us on a guided tour and was very good with my child

Robbin was extremely helpful. Great experience.

Robbin was incredibly helpful and extremely polite. She preformed her task effectively and efficiently.

Watch out. This location will raise your monthly 'rent' without warning. Check your statements monthly unless you pay ahead. Shady indeed.

Robbin was very helpful and informative in helping me make my decision on choosing public storage as the place in storing my items. She made me feel very safe in my purchase. I would most definitely choose public storage

Rented a storage unit from robbin, she was very informational and helped my husband and I to pick the best unit that fit our needs. Great price, fast transaction (:

Ribbon was a great help today.

Ashley is awesome she's the best and you cannot find a better employee than her she should be management material or take the CEO job

I'm sorry to say it but I was dissapointed by this establishment. First, they advertise that you can move in for $1.00. That is to get you in the door and it gets worse from there. It turns out that they don't have any units that qualify for this "special". Take the advertising down until you get a unit or 2 that qualify. Secondly, I was shown a 5×10 unit and it looked small so I grabbed my tape measure and as I started to measure the associate says that unit sizes are approximate. It turns out it is only a 4×10. Fully 20 % smaller. I asked if I could get 20% off the bill and I was told no. Later I asked what is the next largest unit was and I was told it is a 7.5×10. I figured if they can measure 4 foot and call it 5 but measurements are approximate, how off the 7.5 measurement would be? Then there are the fees like a lock that can only bought from them for $20.00, and you have to buy insurance for $11.00 monthly minimum. The kicker is when I asked if they pro-rate the rent when you move in. I was told yes. It turns out that they "pro-rate" the second month. In other words, you pay a full month whenever you move in plus you have to pay the extra days till the end of the month for the second month. That is not pro-rating. That is against the law if they were renting apartments instead of storage units. I do have to say that their associate named Andy was professional. I dont know how this place stays in business when there are better options out there.

Alana answered all my questions professionally and quickly. Not sure we'll need the larger unit but it was good to know we have that option. When we decide to move, I'll definitely call her back.

Good service

Ashley and Robin were very nice and helpful in my experience today!

Alana & Tessa are super friendly and very helpful. Great customer service!

Rick is awesome! Very friendly.

My sister has a storage unit here , and the girls rodnelle and Leah were awesome .. I mean excellent customer service , they remember every customer by name how cool is that .. I would recommend this place .. Keep up the good work guys

I had lost by keys, Leah and Rochelle went above and beyond and found a locksmith to drill my lock and open my unit in 5min!! 5min!! What awesome customer service! I highly recommend this location for the customer service alone! Thanks so much!

Leah is amazing! She is always so polite and has a bubbly personality. I would recommend any one to rent from her. Rochelle is so sweet as well. Great couple of girls to deal with.

I am very happy with Leah she is so great to me please keep her

Leah was absolutely helpful and knowledgeable. She was easy to work with and took the time to explain things. Leah is a perfect example of what customer service is suppose to be.

Leah is absolutely the best manager in the business! Can't say enough good things about her. Fast, friendly and helpful. She's always a pleasure to deal with. She almost makes the pain in my wallet tolerable when paying my hefty monthly bill.

I have rented storage units from several places in the past, and this Public Storage is BY FAR the best location I have ever used! The property manager, Leah, is very knowledgeable, friendly and helpful, and should teach a class on what excellent customer service truly is! This Public Storage location is always maintained well and is in an excellent location. Highly recommended!!!

Leah was great at her job the company sucks

Leah was very helpful, she is every time! She's also very friendly, we talk a lot when I come into the office

Great customer service thanks Leah what can I say you're a great salesman I wasn't planning on purchasing merchandise but you really pointed out the value of protecting a my belongings while in storage.

Working great! Come see leah

Great customer service

I like public storage on hall road. Especially the manager Leah, she is so sweet and nice. Public storage is very convenient.

Fast, friendly, caring staff. The entire process was straight forward and personable. The prices are fair and I left with a comfortable feeling that my belongings are in good hands. Thank you Leah!

Great experience purchasing boxes at this location! Leah was very friendly and professional!

I am so pleased with the service that was provided to me at public storage! Leah was kind, courteous and efficient when it came to helping me find the storage unit to fit my needs!!!

I have only heard great things about your business from units to your great thoughtful , very helpful staff.i think they really feel what folks sometimes haft.to go through

Great customer service- way to go Leah seeing how I just moved from California she made the process so easy.

Debbie was very helpful today and very friendly glad i stop in at this location

Leah was great! What an experience moving is difficult and it was conferring to know someone is there to make the process easy

Leah is the easiest person to talk to. We love her customer service and deserves more than what she receives. Recommended the person to talk to.

Leah Mclaclian help me so much helping me as a military member and her passion made my house hold goods makes me feels safe knowing that my this are safe makes me feels more comfortable and one less thing to worry about

Came in the other day looking for boxes, Tessa helped me get exactly what I needed to move, helped me carry it out, provided great customer service. Nice girl!

I have been at this location for a few months, made payment today and received great customer service from Tessa. Very friendly and kind hearted.

I am very happy with this storage facility. I compared prices everywhere online in my area and this was the best monthly price. Leah was so friendly she really took the time to find a unit to fit my needs. I was a previous tenant 2yrs ago and she helped me back then and even remembered me. She told me then to hold on to my key in case I needed to use the space again. I did and that saved me money on having to purchase another one. Very happy with this company. Super clean also!!

Nichole was very helpful and pleasant! I would recommend this storage facility highly. Great experience overall!!

Best customer service I've experienced in a long time. Leah's was so kind and enthusiastic about making this process easy peasy! Thanks again Leah- I will recommend public storage to all looking for storage!

Leah & Jackie where extremely helpful with getting a storage unit set up quickly for me! Awesome place to store your belongings!

Andy and Tessa were very professional and prompt with my service at public storage. Very refreshing to meet quality people. I would recommend renting storage at this location to anyone.

Best customer service I've ever experienced, such a clean facility, Leah was amazing as a property manger, thanks again Leah

Leah was the best manager I've dealt with at u pic storage. I will never store anywhere else again, thanks again for All your help, Leah!!

I really love the property manager she is a class act and is phenomenal

Leah and Nicole are the best! Won't find two nicer people or receive better customer service at any other storage unit. If you are in need of a unit, no need to look anywhere else. Call Leah and Nicole and they will take care of you! Thanks for the great experience!!! :)

Great staff and very clean location, highly recommend!

Leah was amazing and so accommodating to my needs. best customer service EVER!!

Leah was so enthusiastic about making my move easy as possible. Highly recommend public storage to anyone in the process of moving/ storing. The customer service she provided was impeccable. Thanks Leah!

I have used this location twice now. The most recent time was the beginning of 2015. The unit was was clean and ready for me to utilize immediately. There was never any problem moving in or out. Payments were easily managed through online services. I have no problem recommending this location to anyone.

My location is the groesbeck location but since I moved to marine city this location is where I pay my bill. Leah is so great even allowing me to make my payment once when I showed up on the last day of the month late. After she should have been gone home. She was finishing up some stuff and let me in n took my payment. I love the place n space n people. Leah has great customer service skills n is awesomely friendly.

Upon moving I came into public storage to get rate for storage. THIS PLACE IS AMAZING!!! The customer service I received was above and beyond. Thank you again for making this an easy transition. I WILL recommend this place to anyone who is in need of storage. Leah, thank you again for all your kindness and knowledge.

Excellent service from Leah and Nicole

In a word... Awesome. Leah is the best. She's got a wonderful personality. The property and buildings are always clean. Very good experience

I met with Leah last weekend regarding a storage unit, I didn't realize its such a process. Leah made it so enjoyable and and most of all easy. when moving its difficult and streesful . Leah made it fun, I would highly recommend this facility.

leah was so knowledgeable and helpful upon us packing up our three bedroom house. she even recommended a tv box that was the best purchase of all and have reused since our move. i hope public storage values thier employees, bc shes a kepper!!

Great

Leah and Krystal were fantastic to work with. The best storage unit purchase process I have experienced. They made it easy.

Great customer sevice. They have awsome box specials.

nichole was nice and courteous. Helpful with every request and had every answer. 5 stars.

My experience was very good, Leah McClain was very helpful and took care of everything I needed

I'm in the process of moving to the area, I stopped into the office and Leah and Krystal were so friendly and knowledgeable as to how to start the process and what I would need to start this terrible process. Although I do feel better after talking with them as to how to get this started. They're great!

Krystal and debb provided great customer service!

Krystal and Leah were so knowledgeable and friendly! They made me aware of how to protect my belongings!

Krystal and Leah are super friendly and helpful whenever I come to the facility

Great customer service. Employee Leah is always very pleasant. Nice location and security cameras which is comforting.

Great service leah thanks

I absolutely loved working with Leah. She is very professional and accommodating. She stayed connected to me and my need for an additional unit and luckily one opened right next to the one I was already renting. She has great customer service and her energy is contagious. I always leave pleased with my experience

Horrible quality in locks. Key broke off inside lock with no way of getting into the unit. Called multiple times and was given the "sorry nothing we can do" response every time. Will never use this place again

I found Leah to be very professional and easy to work with. Polite and just wonderful all the way through the process. She explained everything to me so I understood every detail. Great experience for sure. The world needs more people like Leah.

Nichole was very informative took her time with explaining my new unit answered all my questions made sure that I knew they carried all my moving supplies. I would definitely recommend Public storage

Great location. Very friendly an informative manager and employee's. Would strongly recommend to this location to others.

Pleasure to do business with. Everyone was kind and friendly. Will use location again..

Great customer service fast and efficient. Debbie was a great help.

Phenomenal. Leah is a pretty b**chin employee.. she is so amazing and entertaining.. I hope she is a public storage lifer ...

Debbie took the time out of her day to wait for me to get there to pay my bill.

Leah was very helpful and polite. She was very thorough. I am happy I chose this property for my storage needs.

Good customer service

Leah is awesome, great customer service. I have had my unit for 10 years and I have never had a problem and the property managers have always been helpful and professional.

We have used Public Storage for some years now (Hall Rd Clinton Twp)...very satisfied....Leah is a big help.

This property has the best staff & customer service.! Lea is wonderfully kind & always gregarious. I go out of my way to pay my bill here just to see Lea. She is the best!!! always helpful & kind.

Very friendly nice and knows me by name

Great service....will be back

My storage experience was great this is my 3rd time storing with public storage.

Very friendly and efficient staff (Leah) . Clean facility and no issues during the time that I was using the storage. If the need ever arises I would use them again.

very friendly staff very clean place