Tracey was the best. I messed up my order and she was patient with me and helped me get everything squared away. Thank you so much!
Super easy, great location, friendly staff. Thanks!!
Excellent facility and with excellent customer service. I received help from Tracey who was very informative and helpful.
Tracey is the best at the Chesterfield location. Go see her today for the best service.
Tracey was a great help!!!!
Sonja provided excellent customer service today. I was very impressed by her professionalism and her ability to answer my questions about my unit. Overall, this is an outstanding property for Public Storage.
Tracey was great to work with, very knowledgeable and great to work with. She really took the time to work with me and made sure I was satisfied!
LOVE PUBLIC Storage!! Its easy, convenient and hassle free. Plus the staff whether on call for booking or property managers are amazing and helpful. I would like to give Sonia a shoutout at Chesterfield, MI location who assisted me and was very helpful, calm and humble while I was stressed out. Definitely ask for her if visiting the store.
@Public Storage she’s 1 of your best team members I would not be surprised if she moves up someday into corporate roles.
Cheers & thank you!
Thank you, Sonja for helping my co-worker with her questions concerning storage units, as always you are knowledgeable and professional that always give excellent customer service.
I would like to say you have a wonderful manager by the name of Sonja. She has great customer service and very knowledgeable and pleasant person.
Tracey was very helpful with everything I needed
Tracy is a wonderful person. Thanks for helping me.
Tracey was very helpful and attentive. Welcoming and very friendly.
Sonja was so awesome, so kind, patient in answering all my questions and helpful. Took great care of us.
Sonja is the ultimate professional! I wasn’t sure what we actually needed but she was very knowledgeable in her business and after asking us a series of questions , gave us our options but was able to not only upsell us with her recommendations but coordinated our whole move in under 30 minutes!! We couldn’t have asked for better service in such a short period of time. We will be sure to recommend her!
I visited the Public Storage in Chesterfield for a storage unit for my sister, and wanted her valuables to be in a secure area, and your employee, Sonja, made the process an inspiring delight……so professional, and pleasant. The magnitude of her customer services satisfaction is something that I have never experienced in life. Thank you, Sonja.
Tracey was so helpful and accommodating. This location is clean and organized!!!!
Tracey A1 employee, place is very clean.
Public Storage
It is always a pleasure to see the manager Sonja. She is so helpful and always smiling!
Tracey had great customer service
I just saw my favorite Public Store Manager Ms. Sonja. She giving great customer service everywhere!!
Incredible! Tracy in the office was very helpful, polite, understanding and kind! I will only trust and store my belongings with Public Storage in Chesterfield! Great job!
Tracy made my move very smooth
Very attentive and helped me right away
Tracey was very helpful and got me in my storage unit quick and easy!
Tracey has been a fantastic messenger!!
She definitely keeps me going. She knows how to get the money!!!
Great customer service! Very professional and efficient while being very friendly!
Tracy was helpful with getting us a refund and finding a unit that worked for us
Tracy was great to work with. Thank you
Tracey was awesome. She was very kind and helpful.
tracey was much help!! definitely recommend this place
Tracey was very knowledgeable and very responsive. She truly knows her job well, and had me in and out in a matter of minutes. I would recommend this public storage to anyone, especially for Tracey's great mannerism and sense of humor
Tracey was intentional, communicative and caring. I came in with some concerns today and without question she jumped into action to assist beyond expectations. I am so grateful for her!
Hiss was able to get me setup and to little time! I appreciate all of the help!!! Thanks
Tracey was so accommodating & pleasant to work with. Thanks a bunch!
Tracey is always a great help to me. The place is always very clean…
Greatly appreciate Hisa's help with ending my rental. Really helpful in making sure I wasn't charged extra.
Dany was such a big help!
Love this place have been here for years
***Ask what hours the office staff is on property. You can not get a cart or lock if they are not there.....
Dany is the best. She helped us with our billing. Very helpful and accommodating . Thank you so much!
Everything was very easy to do and was very clean. I also like that there is a person that walks around checking on things
Amazing service and humor
The team at this location promptly addressed my concerns and took great care of me! Thanks, guys! Appreciate you!
Kris provided wonderful service and information that helped determine the best options to serve our needs
Good price online with insurance, no hassle storage place. The app is amazing for using ur phone to get in and out of the gate.
Once my unit wasn't locked properly and they sent me a message and let me know. Thank you!
I stopped in during a stressful time and Kelly helped me so much, she explained everything thoroughly, was very kind and helpful.
Awesome lots of help very helpful. Only reason I didn’t give her five stars so she’s not God very very helpful though maybe a step below God.
Brittney is always helpful and informative. Thanks for helping my parents with their units.
Tracy and Brittney are very compassionate and attentive and I appreciate the great customer service
Why is the gate always open? Not so secure.
Heather is the greatest person to work with ! She has shown excellent customer care every time we have dealt with her ! She deserves 10 out of 10 stars ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
I had an issue today at my storage unit. Heather went above and beyond to help me resolve my issue. She truly saved the day. This is the place to rent your unit.
I really like this place and I would recommend it to others. Heather, most of all is wonderful. She is so kind and helpful. I just adore her.
Heather was awesome,very helpful
I had an abrupt move due to my job moving me out of state. When I say Heather was a GEM it’s an understatement!!! She made the entire process so easy for us!!! Please if you need storage and great customer service this is your place to go!!!
Heather was a tremendous help. She found me the perfect sized unit exactly what I wanted and needed and got me in my unit the day I needed and everything went smoothly. Definitely recommend working with heather for your storage needs!! Thanks for all your help!
I had an amazing experience here. While I was having a rough time, Heather at the front desk helped speed along the process and handled my mistake for me so I could get to work. Will definitely recommend this place.
Heather was AWESOME to work with!! She was so friendly with a great sense of humor to go with it! In literally 5 minutes, she had our account set up and keys in hand. It was a great experience here.
The experience was the best ever. Thank you for just being kind.
Very clean units with easy access
Heather was extremely helpful! Helped me with the whole process, stayed on the phone with me the whole time. Great personality, sweet. Rent here!
Danielle was amazing help with finding me a unit that would fit my family’s needs. The property looked great. Plus danielle was just amazing with making me feel comfortable and like i was family.
Danielle was super helpful! She walked me through several units explaining what I can fit into each size. Gave me tips and tricks on how to save money with the unit and explained everything in great detail. 10/10 recommendations.