Some of Our Top-Tier
Security Features
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Electronic Gates -
Video Recording -
Controlled Entry -
Well-Lit Facilities
Find Storage Near You
- $1 First Month Rent Where Available
- All rentals month to month
- No credit card required
- No Obligation to rent
- Trusted nationwide since 1972
- Convenient Access hours
Public Storage Self-Storage Units at 47887 Michigan Ave, Canton, MI
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
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Unit Size2'x2'Online price$ 10/mo
Unit Size2'x2'Online only price$ 10/mo
Small 2'x2'- Elevator access
- Climate controlled
- Inside Unit, Swing Door
- Locker
$ 10 /moBest Price Label+ one-time $29 admin fee
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Unit Size2'x2'Online price$ 11/mo
Unit Size2'x2'Online only price$ 11/mo
Small 2'x2'- Ground Floor
- Climate controlled
- Inside Unit, Swing Door
- Locker
$ 11 /moBest Price Label+ one-time $29 admin fee
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Convenient Locations -
Budget-Friendly -
Advanced Security Features
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Unit Size5'x5'Online price$ 19/mo
Unit Size5'x5'Online only price$ 19/mo
Small 5'x5'- Ground Floor
- Outside Unit, Rollup Door
- Drive up access
$ 19 /moBest Price Label+ one-time $29 admin fee
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Unit Size5'x5'Online price$ 20/mo
Unit Size5'x5'Online only price$ 20/mo
Small 5'x5'- Elevator access
- Climate controlled
- Inside Unit, Swing Door
$ 20 /moBest Price Label+ one-time $29 admin fee
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Unit Size5'x5'Online price$ 23/mo
Unit Size5'x5'Online only price$ 23/mo
Small 5'x5'- Ground Floor
- Climate controlled
- Inside Unit, Swing Door
$ 23 /moBest Price Label+ one-time $29 admin fee
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Unit Size5'x5'Online price$ 24/mo
Unit Size5'x5'Online only price$ 24/mo
Small 5'x5'- Ground Floor
- Climate controlled
- Inside Unit, Rollup Door
$ 24 /moBest Price Label+ one-time $29 admin fee
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Unit Size5'x10'Online price$ 40/mo
Unit Size5'x10'Online only price$ 40/mo
Small 5'x10'- Ground Floor
- Outside Unit, Rollup Door
- Drive up access
$ 40 /moBest Price Label+ one-time $29 admin fee
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Unit Size10'x5'Online price$ 51/mo
Unit Size10'x5'Online only price$ 51/mo
Small 10'x5'- Ground Floor
- Climate controlled
- Inside Unit, Rollup Door
$ 51 /moBest Price Label+ one-time $29 admin fee
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Unit Size5'x5'Online price$ 54/mo
Unit Size5'x5'Online only price$ 54/mo
Small 5'x5'- Ground Floor
- Climate controlled
- Inside Unit, Swing Door
- Locker
$ 54 /moBest Price Label+ one-time $29 admin fee
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Unit Size10'x10'Online price$ 72/mo
Unit Size10'x10'Online only price$ 72/mo
Medium 10'x10'- Elevator access
- Climate controlled
- Inside Unit, Rollup Door
$ 72 /moBest Price Label+ one-time $29 admin fee
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Unit Size15'x5'Online price$ 73/mo
Unit Size15'x5'Online only price$ 73/mo
Medium 15'x5'- Ground Floor
- Climate controlled
- Inside Unit, Rollup Door
$ 73 /moBest Price Label+ one-time $29 admin fee
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Unit Size10'x20'Online price$ 128/mo
Unit Size10'x20'Online only price$ 128/mo
Large 10'x20'- Climate controlled
- Inside Unit, Rollup Door
- Near Door or Elevator
$ 128 /moBest Price Label+ one-time $29 admin fee
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Unit Size10'x15'Online price$ 136/mo
Unit Size10'x15'Online only price$ 136/mo
Large 10'x15'- Elevator access
- Climate controlled
- Inside Unit, Rollup Door
$ 136 /moBest Price Label+ one-time $29 admin fee
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Unit Size10'x20'Online price$ 137/mo
Unit Size10'x20'Online only price$ 137/mo
Large 10'x20'- Ground Floor
- Outside Unit, Bay Door
- Drive up access
$ 137 /moBest Price Label+ one-time $29 admin fee
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Unit Size10'x20'Online price$ 152/mo
Unit Size10'x20'Online only price$ 152/mo
Large 10'x20'- Ground Floor
- Climate controlled
- Inside Unit, Rollup Door
$ 152 /moBest Price Label+ one-time $29 admin fee
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Unit Size10'x30'Online price$ 152/mo
Unit Size10'x30'Online only price$ 152/mo
Large 10'x30'- Elevator access
- Climate controlled
- Inside Unit, Rollup Door
$ 152 /moBest Price Label+ one-time $29 admin fee
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Unit Size10'x25'Online price$ 161/mo
Unit Size10'x25'Online only price$ 161/mo
Large 10'x25'- Ground Floor
- Climate controlled
- Inside Unit, Rollup Door
$ 161 /moBest Price Label+ one-time $29 admin fee
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Unit Size12'x35'Online price$ 197/mo
Unit Size12'x35'Online only price$ 197/mo
Large 12'x35'- Ground Floor
- Outside Unit, Bay Door
- Drive up access
$ 197 /moBest Price Label+ one-time $29 admin fee
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Unit Size15'x45'Online price$ 462/mo
Unit Size15'x45'Online only price$ 462/mo
Large 15'x45'- Outside Unit, Motorized Bay Door
- Electric Outlet, Enclosed space
- Drive up access
$ 462 /moBest Price Label+ one-time $29 admin fee
Some of Our Top-Tier
Electronic gates, cameras,
passcode entry & well-lit hallways.
Just some of the security features you can
expect at many Public Storage locations.
What can you expect from the
most trusted name in self-storage?
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Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Self Storage FAQs
Self-storage prices vary by location, unit size, features, and availability. Smaller units typically cost less than larger ones, and indoor and climate-controlled units may be priced differently than standard units. Public Storage offers month-to-month rentals, so you only pay for the time you need.
Specials vary by location and unit type, so checking current rates and promotions in your area is the best way to find the most up-to-date offers.
Start by taking inventory of what you plan to store and how often you'll need to access it. A small 5x5 unit often fits boxes or small household items, while medium sizes like 10x10 work well for multiple rooms' worth of belongings. Larger units, such as 10x20 or 10x30, are designed for bigger items or business needs.
Indoor Storage Units: Located inside a building with hallway access.
Outdoor Drive-Up Units: Ground-level units you can drive up to for quick loading and unloading.
Climate-Controlled Units: Designed to help maintain more consistent temperature and humidity levels. Availability varies by location.
Vehicle Storage: Options may include parking spaces or enclosed units for cars or small trailers.
RV or Boat Storage: Typically offered as open or covered parking spaces at select locations.
Business Storage: Units suited for storing inventory, equipment, or supplies without the cost of commercial property.
Features and availability vary by facility.
Outdoor Drive-Up Units: Ground-level units you can drive up to for quick loading and unloading.
Climate-Controlled Units: Designed to help maintain more consistent temperature and humidity levels. Availability varies by location.
Vehicle Storage: Options may include parking spaces or enclosed units for cars or small trailers.
RV or Boat Storage: Typically offered as open or covered parking spaces at select locations.
Business Storage: Units suited for storing inventory, equipment, or supplies without the cost of commercial property.
Features and availability vary by facility.
Climate-controlled storage helps maintain more consistent temperature and humidity levels inside the unit. It's commonly used for items like books, fabrics, electronics, or other belongings that can react to extreme heat, cold, or humidity. Climate-controlled storage is available at many—but not all—locations, so availability depends on the facility.
Drive-up access refers to a ground-level storage unit that you can pull your vehicle right up to. This makes loading and unloading quicker because you don't need to use hallways, elevators, or stairs. It's often chosen for storing larger items or boxes you'll want to move in and out easily.
Some storage facilities offer 24/7 access as an added feature, while others provide extended access hours. Availability varies by property, so it's best to check your location's access hours when renting a unit.
Common security features include:
• Gated access with individualized entry codes
• Bright lighting throughout the property
• Onsite staff during office hours
• Video surveillance
• Well-maintained fencing and facility grounds
• Storage unit locks available for purchase
Features can vary widely by location, so reviewing your facility's offerings is recommended.
• Gated access with individualized entry codes
• Bright lighting throughout the property
• Onsite staff during office hours
• Video surveillance
• Well-maintained fencing and facility grounds
• Storage unit locks available for purchase
Features can vary widely by location, so reviewing your facility's offerings is recommended.
Convenience depends on your needs, but many renters prefer:
• Drive-up units for fast loading
• Indoor units for hallway access and comfortable entry
• 24/7 access where available
• Month-to-month rentals
• Locations near home, work, or major roads
• Online account management and payment options
• Drive-up units for fast loading
• Indoor units for hallway access and comfortable entry
• 24/7 access where available
• Month-to-month rentals
• Locations near home, work, or major roads
• Online account management and payment options
Public Storage maintains facilities with routine property checks, regular cleaning of common areas, and ongoing pest-control efforts. We also provide clean, well-kept hallways and entry points, and staff monitor the property throughout the week.
Reviews
Karen was extremely patient and helpful troubleshooting some storage space issues I had! She went above and beyond to take care of me, and I really appreciate her service.
This location is great. The employees are on it. I would recommend this location.
As a whole company Public Storage has some flaws. I’ve been with them for 3 years now. The rent goes up without notice and it continues to go up. I started at $110 I had to turn off auto pay because I realized they started charging me $179. I called customer service and they were only able to bring it back down to $132. I say this to say I would TRULY RECOMMEND NOT doing auto pay and just make sure you are actually looking at your bill.
I hope Gema see’s this! YOU’RE EVERYTHING WOMAN 🫡☺️🥰🥰🥰 thanks for the walkthrough!
Very pleasant, knowledgeable. Showed
me the unit and made it a very nice experience.
Gema was extremely helpful in helping me obtain a storage unit today!
Gema went above and beyond with us. Awesome customer service!
Gema and Heather we so helpful with setting up my account and providing directions for everything I need to know.
Gema is a super nice lady.
Dawny was spectacular with service
Easy sign-up, low rental rates and very friendly customer service. Gema is amazing. I love this place!
Great experience!!!
Gema was so incredibly helpful taking care of an issue with our account. She was very professional and kind. She took care of our issue quickly and got us on our way. Thank you, Gema!!
As always, this was a great experience. Gema was extremely helpful with showing me various units to fit my current needs. I would recommend this facility to anyone. Just ask for Gema and she will take care of you.
Gema great to work with
Savannah was great to work with very professional and understood my needs! I gladly recommend this facility to anyone looking for a unit that has great service and large storage units.
Gema was so helpful with all the transactions I needed. She was very kind, understanding, and explained the details very clear. I highly recommend her assistance. Thank you, Gema!
Gema was very helpful very nice I love her energy 💕🫶🏽
Savanah was super helpful!
Heather was super super nice and showed us the facility and was very informative and helpful. It’s so hard to get good customer service these days but Heather definitely delivers that. I’m so grateful because she made my experience so much easier!
Oh my goodness!!! I was in a bit of a pickle and needed to transfer my storage unit to the same building as my sons. I arrived early Saturday morning and had the pleasure of meeting Savannah. She was sweet as pie, customer service was A1. She listened to my reasoning and dilemma and after a moment of research was able to get me into the storage space directly next door to my son’s unit. My heart was overjoyed because this transfer saved me a lot of work and time. As a consumer whom has had a numerous storage units, I’m grateful when a
representative such as Savannah have the knowledge and fortitude to make things happen and meet my needs. Keep up the great work. You are awesome!!! Patronize this location if you’re in need of a storage space for your valuables. You will not regret the choice.
Karen Jacob & James helped me save my unit today I greatly appreciate them!!! So great and supportive thanks a million!
I had a very good experience at public storage with Jacob and James. They’re very new but they did amazing keep up the good work guys.
James Jacob did a wonderful job by helping me close out my unit
Savannah was the representative who helped me get my issue resolved in a very professional and timely manner! She was very kind and even gave me some great advice for my long term storage needs!
I also needed to inquire about coverage for a vehicle and she did some extra digging to get me the information I needed.
Very legit storage unit and the gate security is one I trust. Been renting over 8 months and so far am pleased.
Great experience fast and easy. Savanah transformed my unit and it was easy. Still paid lol but she was great and very resourceful and knew what’s she was talking about. With great smiles she welcome me and with great smiles I left out .
Savana was amazing and helpful also very friendly with customers
The staff is very friendly, ease to answer questions. More knowledgeable than customer service line. Location is great.
Gema was AWESOME!!! Her customer service skills are tremendous! Love her!
Savanah was super Friendly and understanding of my needs. She addressed my issue, found a solution and implemented it immediately. Thank you for such great service!
Wonderful place with great employees. Savannah and Alex are awesome! Alex helped me out so much when I first started renting my units and needed to find a spot that worked for my needs. Then Savannah and Alex really came through for me when my truck died in the lot right before close! They took the time to give me a jump and stayed to try and help, going above and beyond customer service. Truly wonderful people work here. On top of that, the facility itself is clean, easy to navigate, and secure. All around great place!
Savannah was excellent . Great customer service and great experience!!! Come here for all your storage needs!!!
the customer service at this location was ABSOLUTELY INCREDIBLE. I was such a mess when i came to pick up my stuff, and Savannah was amazing. She somehow managed to work around my unpreparedness and was super sweet while doing so. I highly recommend this storage, especially if you are a student.Had it for three months and will def return again next summer!
Thank you Savannah for the great service! So accommodating <3
Sydnie was absolutely amazingly amazing. She was thorough with process. She was very well spoken, and knowledgeable. She was professional and helpful. I walked in frustrated and walked out smiling. Her energy was radiant and bright and because of her my day just got better. Thank you Syd your rock. 🤘
Savannah was great got me everything I needed would do again.
Love the indoor loading zone
I was having trouble choosing the size unit I needed so Savannah showed me a few options and it made it much easier to choose the correct one. She also helped with navigating this massive facility. Highly recommend
Very Helpful and Respectful
Nice location lots of parking
Savannah was very friendly
Savannah was awesome
Savannah and Donnie were extremely nice, I had a great experience here! I won’t be shopping around anywhere else.
I had friendly and great service from Savannah, she was so helpful when it counted and I can not thank her enough! Truly a great employee, they chose right with this one! Store your stuff here, you can count on and trust them!
Karen and team were amazing
Karen was so helpful and very informative about an issue I was having with my storage. Always a pleasure speaking with her!
Always had a great experience here! I dropped by today to make a late payment and have been going through a tough time. I met an extremely nice woman that met me at the door (wish I got her name) and she helped me out with dropping the late charge. Such a nice and friendly team there!
Savannah was so nice and polite. She assisted me with everything I needed help with .
Thank you Karen for all your help I've rented the storage from the past couple years and even today you stayed the same I really appreciate everything you've done for me 💞
The nicest Karen I’ve ever met! Lol very helpful!
Karen and Dawny were so helpful and knowledgeable thank you both
I am not big on reviews but I am BIG on service and Ms. Karen really knows how to make things convenient and comfortable for the customer...and most importantly, pleasant. Thank you for having such a wonderful employee.
Karen was very helpful when I went to check in. Got me the best prices available and properly into everything.
Karen was very helpful with my time at public storage, very quick to return calls and answer questions!
Karen gave outstanding service and highly recommended this facility.
Excellent storage units. Clean facility and Karen their front desk personal was a phenomenal help.
This is an Edit from my last post where I gave a bad review. It was the wrong address then the 1 that I had. But I am glad I did because I got a call from Karen to let me know I had a Unit at the other address but instead of being rude about it she actually helped me out and lowered my storage rent for me. And I did not expect that. Thank you so much Karen I might just move my stuff over there now. Thank you so much!!!!
Karen made our experience here amazing while walking us through everything step by step. I recommend this location for all your storage needs
Karen was great and helpful during my stressful time
Karen
Thank you Karen for your help. You were thoughtful and I’m very grateful for your you professionalism. Keep up the good work.
Karen has always been so helpful when it comes to all my storage needs. I love how well she explained how to use my unit and found me a unit closest to the door. Very thoughtful for her to think that on my behalf. Any issues I’ve ever had, Karen would take care of it with not much explanation needed.
I have been a customer of Public Storage at this Canton location for so many years off and on and I can’t say anything but Great about Ms. Karen who is always helpful and very resourceful with any needs or information needed. I love to see her bubbly personality all the time when I go in and out. 7 star Service, Elite.
Lawanda and Karen are always so helpful
Karen and Colleen were very helpful and pleasant to talk to while setting up a reservation! Thanks again!
Karen helped me with my space when I moved. In , She’s amazing, I would recommend this storage
Karen awsome. Always smiling and happy to help.
Karen is so helpful and friendly. We have used this location twice when moving and it makes the whole process so much easier. You will love being able to pull inside the large garage and be able to move your things protected from the elements. We have loved knowing our things were protected in a climate controlled environment until we were ready to access them again. Highly recommend.
At 47887 Michigan Avenue, I had the pleasure of working with Lewana and Karen. They were professional and courteous, plus they were friendly to the point of laughing at my stories of family and moving for the past 40 years !
Public storage is lucky to have Karen as an employee, she is truly an asset to the company. Updating because I have had the pleasure of working with Lawana, who is new to Public storage. It was great working with you!
The customer service Lawana and Karen gave was absolutely amazing kept me laughing and made sure all my needs was met..
Very friendly people working there always willing to help.
Karen was a pleasure to work with and made it very easy and simple to get what I needed!
Karen and Justin have been fantastic in helping us facilitate our unit. Karen was prompt when helping us figure out a locking situation for our second door. We appreciated the speedy and friendly service both team members provided, and feel very safe leaving our belongings here while we house hunt after a cross state move. Thank you!
Gema was very sweet and very friendly, we need more people like her in the storage business. She was very helpful and explained everything.
She was helping two people at the same time she deserves a raise!!!!!
I’ve had an excellent experience with this Public Storage location! The facility is clean, well-maintained, and easily accessible, making it a hassle-free place to store my belongings. The staff here is truly outstanding—especially Karen and Justin. They are both incredibly helpful, professional, and always go the extra mile to assist customers. Whether it’s answering questions, finding the right storage solution, or ensuring a smooth process, they consistently provide top-notch service with a friendly attitude. I highly recommend this location to anyone looking for a reliable and secure storage facility!
The people are very nice at this location Justine and Karen
I rent here because of Karen the site manager. She’s the best and the reason I stay. Public Storage the company could put a little more care into the business but it has what I need. I will continue to rent there while the smiles are on n the office.
organized storage location great service knowledgeable staff well secure
Karen was awesome. She made a hard day much easier. Thank u so much!
Karen was exceptional.
Pleasure to work with
Great service and great price
Karen and her staff are SOOOO customer focused. They do a great job, even though their parent company doesn’t give a rats a$$ about its employees or customers. Karen and staff do their very best to maintain a safe and clean environment, and offer top notch services. It’s the only place I will rent a space as long as I live in the area. When Karen is gone, I will look elsewhere.
Great staff members with excellent customer service skills. Mary, Justin and Mary helped me navigate through all of my concerns very easily. Very pleasant and patient staff.
Karen and Jason provided exceptional customer service to my dad and I. Very personable and friendly. My father just moved back from Atlanta and brought everything back in one big U-Haul truck. This facility is perfect for large moves. We were able to drive inside the gated load bay area and use their carts to transport everything. There are also dollies available. There are 2 large freight elevators that provides easy access to the second and third floor. We got a 10x20 unit on the second floor which was perfect for our needs. Highly recommend this location for storage
The process was very easy online. When I went into the actual store, the customer service was awesome! I appreciate the attention to detail. The storage unit was clean and safe!
Karen is amazing!! She delivers superb customer service.
Amazing customer service, helped me all throughout the move in process. Karen was extremely helpful and gave a helpful tour of the building.
Karen was a azkng at helping resolve my issues. Jason was great with the assistance as well. Very pleased with Karen especially. She took the time needed to make sure our was all worked out.
Karen was so nice! She made sure everything was handled and the customer service was outstanding.
Karen was very sweet, helpful, & good spirit
Karen!!!!
Easy to reserve and set up payments. It is very clean and well maintained.
Very happy I was able to secure a storage unit at the Canton location, after a tour by Karen who was very helpful in answering my questions and concerns I decided.
Karen was absolutely amazing! So friendly and helpful! Such a sweet person! Thanks Karen
Ms. Karen Is "Amazing" We Have Been With Public Storage Since 2018 And Ms. Karen Always Goes Above And Beyond To Assist Us With Our Needs. She Is Very Knowledgable And Always Does An "Exceptional Job". Please Compensate Her For Her Hard Work Because She Absolutely Deserves It.
Very polite and friendly and professional servuce from Karen. She was so helpful in getting us what we needed quickly.
Karen was kool
Kinda Leary about renting a unit but Karen kept me smiling and made renting very pleasurable. Will recommend to any one who needs one. Thanks Karen
Great experience! Karen was awesome! She was very nice and personable. The facility was clean and well lit. I will definitely be doing business here again.
I can't say enough about my experience at this storage facility, largely thanks to Karen, who has consistently gone above and beyond to ensure my needs are not just met, but exceeded. From the moment I first stepped into the facility, Karen greeted me with a warm smile and a genuine eagerness to help.
What sets this place apart is Karen's unwavering dedication. No matter what questions I had or issues I encountered, Karen was always there with a solution. Her knowledge of the facility and its offerings is impressive, and she guided me through every step of the process with patience and professionalism.
In addition to her outstanding customer service skills, Karen demonstrates a strong commitment to ensuring the facility operates smoothly. She pays attention to detail and takes initiative to address any maintenance or organizational needs promptly and effectively.
I have rented storage units in various places before, but Karen's dedication and personalized approach make this facility stand out. She genuinely cares about the customers and goes out of her way to make sure we have a positive experience.
If you're looking for a storage facility where your needs are not only met but exceeded, look no further than here. And if you have the pleasure of interacting with Karen, rest assured you're in the best hands possible. Karen, thank you for your outstanding service—I hope your boss knows what a gem they have in you!
Lovely customer service from Karen! She was very helpful with the process.
I love this location Karen is amazing always kind courteous and understanding she's a blessing my storage unit is down the street but I'm going to move my things to this location God bless you Karen
Karen was very helpful. She made out move in quick and easy!
This place is simply the best place that I know of in the WORLD to store your extra stuff. Karen and her staff are ALWAYS friendly, always willing to help, and ALWAYS eager to serve their customers. Simply Put - I WON'T GO ANYWHERE else for self storage. EVER.
Nice people.... clean storage
The ladies Gema, and Karen were so helpful in helping me get the space I needed at the 47887 Michigan Ave location in Canton.
Karen, thank you so much for coming to work on this sunny Tuesday & being the one to return my call. I am so grateful to know that this world still has people who exemplify what excellence is all about. I've rented with this company for over seven years now & have never encountered anyone like her. Karen set the bar for creating a pleasant, welcoming, knowledgeable, professional, attentive, and informative environment over the phone. I can only imagine what it's like in person.
Clean storage spaces, easy location and wonderful customer service. Justin was super helpful.
Karen was super helpful and amazing! Very friendly!!
Ms Karen is such a 'Fantabulous' Person !" She is what Customer Service, Hospitality, customer Satisfaction is ALL about. "Thank you for having such a Kind Soul and Warm Heart. ❤️🙏🏽🙏🏽🙏🏽
Thank you Karen and Chris for all your help.
Karen was amazing, and easy to speak with! We had a slight issue and she fixed it with no problem! Great customer service!
The facility is well lit, clean and secure. The pricing of the units are very reasonable. Upper management happened To be on site when I arrived to complete my rental agreement, Karen was awesome along with her site manager Justin. They were very hospitable and helpful. I toured the facility and handpicked my unit.
To the people who keep complaining about the doors being broken. It's not the staff's fault people keep running into the doors and breaking them! Use your brains!
Friendly and helpful staff.
Clean facilities, friendly staff.
One of the loading bay doors doesn't work and they only have 3 carts, which makes loading/unloading dreadful.
I called because I had questions about my unit and I spoke with Karen & she helped me with all my questions. Karen was very nice & she even called me back with great news. Karen went above & beyond. I'm so glad I got to talk to her.
Shannon Stines, Kristen and Karen provided great service. They are professional and compassionate. They took the time to answer my questions and walk me through the process of accesing my storage unit. They even gave me chocolates. THEY ROCK!!!!
Thanks Karen Khris Shannon for the amazing help and also being very helping and considerate
Karen and Leighton are the best.
They’re helpful and nice.
Great customer service! Thank you 😊
They've been having door issues. I use the app to get in and out, thing is its been opening doors that you're not near to get in or out lately. This can hold you up especially if someone else is there loading or unloading. I was told they'd a "bug" in the system. Beyond that, I love it, especially having an indoor unit...pricey but convenient. I'd recommend.
Karen stayed til 6: 30 to help us get moved out for tonight. She still was proffesional and went above and beyond on making sure we got our unit
.
Karen, the manager, is always on the ball. She knows most clients personally, and greets everyone with a smiling face and a positive attitude.
When Karen isn’t interacting with clients, she can be found checking, cleaning inside and out, and maintaining the grounds.
When Karen is away on a well-deserved day off or away for training other Public Storage locations, Colleen and the others can be found showing a smiling face and professional attitude in her absence.
The man behind the counter was very accommodating. He helped me get the boxes in the car.
Nakia was Awesome she knew her stuff she answered all of our questions She was extremely helpful She helped us pick the right storage unit for ourselves and she gave us a well informed walk through as well as she helped us step-by-step with the paperwork I highly recommend the storage facility
I was referred to Public Storage by my daughter, she raved about the fast response time of the manager when returning phone calls. Karen is a professional and attentive manager. She has addressed any concerns I’ve had, and has been super helpful in helping me remotely prepare for the long distance move of my storage items. Moreover, the facility is clean and well maintained.
The service was great the agent was very helpful
Nakia was amazing and helped me with all the steps and I appreciate her thoughtfulness and efficiency. Things went smooth and quickly exactly what I needed Thank you so much
She had great service Nakia
What a great experience with Karen! We originally reserved a storage unit and she exceeded our expectations by finding us one even better. She was so kind, knowledgeable, and wonderful to talk to. I appreciated her insight, time and understanding given I arrived late. She’s wonderful, ask for her the next time you stop in!
Had a nice interaction with Tanya. Very nice very professional
Tanya was so helpful. It was such a pleasure talking with her.
Colleen was knowledgeable and pleasant to work with.
Tanya, was wonderful. Her and the staff at public storage are great. They listen and take their time with you. Go there if you want customer service!!!
had an amazing experience with tanya 💛💙
Thank you Tanya!!
I am a satisfied long-term renter at this location. Like any 10 year relationship especially with storage there is an occasional light that needed to be replaced or entry issue for my husband or myself but these are handled well by the front office staff. I have both expanded and reduced my storage unit footprint several times. I have worked a lot with Karen who has been amazing. I recently combined two large storage units into a single well organized unit, which was a big job. Karen checked in several times over the week that it took to organize the single unit. While I am just a renter, this Public Storage location and Karen as manager are really partners in the services I provide to the families I help. The location is safe and well managed. I am a small company but could not do this without the help of Public Storage who helps me be more efficient in delivering just-in-time equipment to families and stores an immense amount of my event inventory.
I had the most wonderful experience here. Karen and Alondra did an amazing job. They were able to get my late fee waved. And now I'm Not going to only give them five stars i'm giving them ten stars
I just can’t say enough good things about Karen. Always kind and courteous and displays the utmost professionalism. Thank you.
Excellent Storage Facility!! Karen's personality makes this place shine!!
Nakia is the best! She saved the day when I needed to rent a unit. Please see Nakia if you want great customer service.
We have had our storage unit there for over 5 years. Whenever we go there, it is very clean with well regulated temperatures so, I am confident that nothing has been ruined. The very best thing about this location is a staff member named Karen. She has been amazing! She is helpful with everything we need and goes out of her way to make us feel like a valued customer. She does it all with a friendly smile. This doesn't happen everywhere. She is the main reason we have stayed so long as well as recommended this location to others. THANK YOU, KAREN! You are THE BEST!
I needed some quick help and Karen Helped Me while also teaching me how its done.
KAREN WAS SO FREAKING HELPFUL!!! She made me feel so special :) it was a pleasure
Karen, the manager, is truly amazing and helpful going above and beyond basic service. We have been using this facility for at least five years. Clean, well lit accommodating facilities. Truly personalized service. Thanks for the long term service on our three units.
Karen is an extremely remarkable & efficient hard working manager that I ever met in my storage experiences for the past ten years.
Not only she is approachable and strictly discipline, but also very customer oriented and fast services.
I believed that is one reason why I continue to stay with her Public Storage.
Karen at Canton location is excellent and pleasant to work with.
Great customer service and well kept property. China and Nakia work well together and helped me reserve and get my unit. Helped with a dime move in also. Michigan and Beck
I miss seeing China smile!!
She was super nice and informative. China went above and beyond last week with my parents. She locked the office and came out to help my mother move some boxes and bags out of her vehicle to their unit. I just want to say thank you from the bottom of my heart. And I also want to say keep up the good work to Nakia, China, Alondra. ❤️ My mother always says nice things about you young ladies.
This week I needed to consolidate from a second unit to this location and had a rental truck for only a few hours, planning to return it the same day. I had paid my rental fee earlier that day but on arrival found that I had been locked out of my unit. It was still more than an hour (office closing shows 6pm) to close and whoever was on duty that day had left early. I made a couple phone calls and asked for someone to return to remove the lock from my unit but no one returned my calls until the next day. This ended up being more than an inconvenience as now I had to pay for a full day of a rental and the help that was with me drove an hour and a half to help. After speaking with Karen and Nikia the next morning, my lock was immediately removed and Karen also waived additional charges I had on my account. As reviewers have said Karen and other members at this facility are are helpful and try to accommodate renters as best they can. I will continue to rent at this facility, and recommend anyone who needs a storage unit to seek out this location!
Karen and Nikia, are exemplary staff I have ever dealt with, they are always a pleasure to be around. Great job!!’
I’m very happy that I chose this storage facility and I highly recommend it to everyone! It is kept clean and secure. I love that they take such great care of this storage facility.
I had the pleasure of working with Karen on my move-in day…She is Amazing!! I am very appreciative of her helpfulness and kindness!
Very professional and fast and also very price affordable !
Karen was was very helpful and she made sure I got the unit I wanted same day
Recommend! Recommend! Recommend!
They are nice I like the customer service
I like them better than the other storage Unit I was in before.
Mrs Karen is very nice and helpful, and overall a good place to have stuff stored.
Been a long term renter here (3 years). Have always had good service. I recently had some questions and Alondra in the office was extremely helpful and professional.
China & Karen are very thorough, communicate well & hospitable. During a very challenging time in my life, they have shown to be understanding in their assistance of my storage needs. If only everyone would be just as kind as them…what a beautiful world this could be! My prayer is that God continue to bless them in all they endeavor.
Kind, helpful, and patient. Grateful to Karen and China for keeping me laughing while helping get the storage space right for me.
Karen is the best and shows how much she cares about your satisfaction by going up and beyond!! Great CSR!!
Always took care of me and went the extra mile in my time of need great staff!
Karen and McKenzie were pleasant very helpful and enjoyable to work with
Karen is Simply Exceptional. She is Absolutely Amazing. She Always Provides “Excellent Service”. Please Compensate her on all of her hard work.
Karen Lisa and Makenzy are great very helpful and polite thanks for your service
Karen and new trainees were excellent
Karen is amazing. I have been with this location since Public storage first took over building. Recommend this to everyone.
Karen was so helpful and patient with me with the questions I had
They worked with me when I was extremely late with my payment. My unit was clean and easy access
Karen is absolutely wonderful.
Karen The Property Management at this location on Michigan Ave and Beck Rd is so understanding. She will help you meet your needs during hard times. My Husband and I been with this storage location for some time now. I truly appreciate Karen and her caring ways. Honestly I recommend anyone looking for storage space to contact Karen the Property Management at this location. Thank you again Karen and your Public Storage Team. God Bless.
Karen was absolutely amazing, a real lifesaver! Thank you.
Good and professional service
Karen was amazing.. excellent customer service.
Karen is by far an exceptional person. I have been renting units at this location for some time now and I have always left feeling great about the experience.
Chyna is by far 1 of the best new hires this location has had in since Karen. Together they make a wonderful team, my visit today as well as every month always leaves me feeling that I have stored in belongs at a storage location where great people work.
China and Karen were very helpful in assisting me with finding the best storage! Thank you again!
Karen: A+! Another storage place fumbled, Karen came through quickly and professionally.
Karen was awesome today and took really good care of use. She's awesome
Karen is great she get the job done and very helpful
Karen was everything I needed her to be.
Very helpful
Miss Karen Great personality very professional
Karen was very helpful when we came to finalize rental on our unit. She showed us around & explained everything. She helped us with suggestions to remember our unit number and downloading the app. She made it an easy process.
Definitely 5 star service from Karen today. She was fast, friendly, thorough, and helpful. Thanks again, Karen!
Karen helped me out tremendously. I appreciate her service
Este lugar está muy bien para llevar tus cosas para guardar por el tiempo que necesites. También este lugar tiene amplios espacios para cualquier tipo de cosa que quieres guardar.
I have my cleaning business at this location. This was a great experience. Karen was extremely helpful overall. I have never seen great customer service experience in a long time. She has an provides an positive atmosphere; and makes sure all your questions and concerns are answered. I would recommend this facility to anyone. Just ask for Karen, she will take it from there. Thank you Karen, you are awesome!
Karen was such a sweetheart! Everything went so smoothly with her helping me. I couldn’t have asked for a better storage experience!
Karen and Karen are awesome, totally love it took time to explain everything so I could get what I really needed!
Got a second unit and both karens were just so helpful!
Karen and Karen were incredibly kind and helpful when I rented my unit. Absolutely recommend for anybody looking for a first time storage unit!
My husband and I just rented a unit at this Public Storage and the girls were amazing her name was Karen and Colleen they helped us so much . This place is so clean they were so polite. I do have a problem with the doors being down and I wanna know when they’re gonna get fixed? You need more people like them working at your stores. Their customer service was outstanding
My experience has been amazing at public storage always friendly and they will work with you every chance they can. Karen is the facility heartbeat and has been working with me since the pandemic hit. She is professional and always looking out for the customer well being. Her customer service in unrivaled and is a shining example of how customer service should be.
I've used at least 4 to 5 storage places and this is the best for several reasons, the main one being Karen. If it weren't for her I wouldn't be here. She is the most helpful and compassionate. She is also very pleasant. She is definitely the best manager public storage has. The only bad thing about this public storage is the doors don't work, DOORS NEED TO BE FIXED LIKE YESTERDAY.
Karen was wonderful to work with and has been very accommodating. We love our storage unit and the personal attention we continue to recieve. Would highly recommend this storage facility!
We are so happy that we chose this location. Karen was a delight and you can tell she enjoys her job. She made the process very enjoyable and even checked on us the following day to follow up and see if we needed anything 😊. I definitely recommend this location
Nice and friendly staff!
Exceptional service with a very thoughtful staff. Thank you Krys and Karen. You rock!
Great service Karen is very polite and helpful. One of the nicest people
great customer service from Karen. Was in and out in 5 minutes
Karen was so very friendly and helpful.
Karen is awesome and very honest! She always warned when my unit was close to being auctioned. Just communicate with her.
Karen was great, very helpful, i was able to rent the unit i needed quick and prompt.
The on site staff was prompt and helpful when I inquired about a possible discount. Your employee Karen was knowledgeable and professional. I have been a customer for sometime, I can attest to the facilities and friendly and helpful staff.
Having experienced the need to rent a storage locker in several cities at the end of each college year for my children, I'm so glad to have come across Karen at Public Storage at the Canton, MI location. She was not only knowledgeable, but kind and helped me by accommodating my timeframe.
Excellent service, very professional very helpful and friendly! Thanks Karen!
Seamless rental process. Thank you Tom and Karen!
I have rented a unit from this location for years, and have always received excellent service. Karen really stands out because she went out of her way to show how I could save money each month and just for the pleasant interactions whenever I visit the facility and have any questions.
Top service from Tom and Karen. They were able to find a unit that fits my business needs and answered all questions.
Karen and Tom are awesome!!
Karen is the best. She corrected some issues with my account. Fully understood the problem, and fixed everything. Thanks!
Tom provided awesome customer service!
Always greeted me with a smile and has a great work ethic!
Karn & Teresa very helpful.
Good service
Karen is very atentive and very helpful God bless.Im a customer for live nice place and clean.
Karen was really helpful and nice , great experience overall
Sorry it took me so long. But I visited the other public storage down the street because I work out the country right now and I needed to move my belongings before I left the country for 5 months. Tommie was so kind, helpful and went above and beyond to not only find me a space at this public storage but also made so I could save some money on the unit. Tommie made a very very stressful time in my life a lot easier to manage with how considerate and kind they were. Thank you and would highly recommend tommie get a raise and to use public storage again. Sorry I took so long tommie but I really appreciate your help that cold winter day!
Karen is FANTASTIC!! She did an absolutely amazing job answering all my questions and any concerns I had we addressed and got everything taken care of. I will always rent from Karen she is awesome.
Karen was great she took the time to show me around the facility and answer any questions I had. will definitely rent from her again. I always enjoy dealing with her when it comes to questions and concerns
Friendly staff! They do not make you feel as if you are bothering them when you call or have questions. Karen is very welcoming and cheerful! I rented for the past year and the facility has always been clean and well kept up.
Karen was very helpful in answering all my questions and is pleasant to talk to. The facility is remarkably clean, and easy to get to. I feel safe in storing my stuff here.
Karen helped me today (19Jan2022). She was really patient and awesome! Thank you so much Karen.
Well maintained units with good security. Especially I like their phone app that opens the gates with Bluetooth. Good friendly and responsive manager - who missed the first appointment - but then called and apologized that she had to step out. The prices are not cheap but since they didn’t have the unit I wanted they gave me a bigger one for the same price.
Very nice
Teresa was wonderful to work with at this location. I have never rented a storage unit and she made the process effortless. Thank you!
Karen Did Great Sevice in Processing My Storage Unit,Showing Me the Unit and Helping Me through the Process