Public Storage Self-Storage Units at 47887 Michigan Ave, Canton, MI
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Small, Medium & Large Storage Units
2'x2'Online only price$ 10/moSmall 2'x2'
$ 10/mo $ 10Best Price Label
- Climate Controlled
- Inside unit
- Reduced height
2'x2'Online only price$ 10/moSmall 2'x2'
$ 10/mo $ 10Best Price Label
- Climate Controlled
- Reduced height
5'x5'Online only price$ 17/moSmall 5'x5'
$ 17/mo $22Best Price Label
- Climate Controlled
- Inside unit
5'x5'Online only price$ 32/moSmall 5'x5'
$ 32/mo $42Best Price Label
- Outside unit
- Drive-up access
5'x5'Online only price$ 34/moSmall 5'x5'
$ 34/mo $45Best Price Label
- Climate Controlled
5'x5'Online only price$ 35/moSmall 5'x5'
$ 35/mo $46Best Price Label1 unit left!
- Climate Controlled
- Inside unit
- 1st Floor
5'x10'Online only price$ 69/moSmall 5'x10'
$ 69/mo $92Best Price Label
- Climate Controlled
5'x10'Online only price$ 76/moSmall 5'x10'
$ 76/mo $102Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
5'x10'Online only price$ 77/moSmall 5'x10'
$ 77/mo $103Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x10'Online only price$ 124/moMedium 10'x10'
$ 124/mo $165Best Price LabelHurry!
- Climate Controlled
5'x15'Online only price$ 129/moMedium 5'x15'
$ 129/mo $171Best Price Label1 unit left!
- Climate Controlled
- Inside unit
- 1st Floor
10'x15'Online only price$ 177/moLarge 10'x15'
$ 177/mo $236Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x25'Online only price$ 186/moLarge 10'x25'
$ 186/mo $248Best Price Label
- Climate Controlled
10'x20'Online only price$ 188/moLarge 10'x20'
$ 188/mo $250Best Price Label1 unit left!
- Climate Controlled
- Inside unit
- 1st Floor
14'x10'Online only price$ 189/moLarge 14'x10'
$ 189/mo $251Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x20'Online only price$ 197/moLarge 10'x20'
$ 197/mo $262Best Price Label
- Climate Controlled
10'x30'Online only price$ 224/moLarge 10'x30'
$ 224/mo $299Best Price Label
- Climate Controlled
Nearby Self-Storage Locations
Resources from the Help Center
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Once you've found the right storage unit, you can lock in your price by making a free reservation.
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At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 492)
Tanya was so helpful. It was such a pleasure talking with her.
Had a nice interaction with Tanya. Very nice very professional
Colleen was knowledgeable and pleasant to work with.
I have wanted a storage unit for several months. What I really needed was a good reason to need one. What size do I want? What size do I need? How much is it going to cost? Do I really need all the stuff I plan to put in there anyway? I had the pleasure of being introduced to Karen when helping a friend with his storage unit. What I witnessed is UNFOUND today. The SUPERIOR level of customer service Karen delivers EVERYDAY, and EVERYTIME I see her is 2nd to NONE. I have witnessed person after person, and have personally experienced TOP NOTCH service WITH A SMILE – just like it ALWAYS used to be. I no longer listen to what people say, I just watch what they do. Behavior never lies. Winston Churchill Karen made ALL the difference. I made my reservation online and went in to talk to her about it. She helped me with the move-in date, and picking out a unit. In fact, I really had my heart set on one unit that appeared to be vacant, but when I went to rent it, it was already rented – Karen called the tenant for me to see if they were really going to use it because they had never moved in. Because I had decided on a bigger unit Karen then sent me a link to lock in the online rate. At that time I was in the middle of helping a couple friends, out of town, I missed my move-in date. I called a couple days later to check in to see if I could get the unit I wanted and guess what? Karen said there was a better unit that had just opened up, and Karen told me about it, and said it WOULD NOT LAST. Because of the level of service and friendliness I received, I stopped what I was doing right then and there and went to lock it in. She and her co workers made it SO easy, and were so helpful. If the rating scale is out of 5 stars, I wish I could rate 10 because the service is that much better!!! If you are thinking about a storage unit, look no further, and go NOWHERE else. THANK YOU THANK YOU THANK YOU!!!!!
You could talk now, very unhappy. I don’t understand I paid for the unit. There’s no staff to tell me where the unit is, I looked all over can’t find it can’t get in the locked doors. This is inappropriate very unhappy.
Tanya, was wonderful. Her and the staff at public storage are great. They listen and take their time with you. Go there if you want customer service!!!
Thank you Tanya!!
had an amazing experience with tanya 💛💙
I am a satisfied long-term renter at this location. Like any 10 year relationship especially with storage there is an occasional light that needed to be replaced or entry issue for my husband or myself but these are handled well by the front office staff. I have both expanded and reduced my storage unit footprint several times. I have worked a lot with Karen who has been amazing. I recently combined two large storage units into a single well organized unit, which was a big job. Karen checked in several times over the week that it took to organize the single unit. While I am just a renter, this Public Storage location and Karen as manager are really partners in the services I provide to the families I help. The location is safe and well managed. I am a small company but could not do this without the help of Public Storage who helps me be more efficient in delivering just-in-time equipment to families and stores an immense amount of my event inventory.
I had the most wonderful experience here. Karen and Alondra did an amazing job. They were able to get my late fee waved. And now I'm Not going to only give them five stars i'm giving them ten stars
I just can’t say enough good things about Karen. Always kind and courteous and displays the utmost professionalism. Thank you.
Excellent Storage Facility!! Karen's personality makes this place shine!!
Be careful when renting a storage unit from this location. I made a reservation on July 15th, paid for the entire storage unit, and moved in on July 22nd; I saw that my lock was broken into before my moving in. I raised the concern to the front desk agent and she was rude, kept cutting me off while I was talking, and didn't let me finish. I'm paying for a service to store my belongings in a safe location. After I brought up the broken lock to her, the front desk person was aware of the issue, so she willingly lent a contract for a broken lock storage unit and told me to leave the key at the front desk after my stuff was already stored in the unit. 1- I don't feel comfortable leaving my belongings up to a total stranger. 2- I'm paying for this service and not receiving this as a donation. 3- The front desk person refused to move me to another unit and wanted to pay an extra $76 for another unit. 4- I made the reservation with ample time to have the unit be move-in ready. I ended up moving out and moving my things to another storage facility, I'm not doing business in a location where people don't care about the safety of the items customers are storing there and refuse to provide better service. Take your business somewhere else because I sure would feel uncomfortable paying for a location with a broken lock.
Nakia is the best! She saved the day when I needed to rent a unit. Please see Nakia if you want great customer service.
We have had our storage unit there for over 5 years. Whenever we go there, it is very clean with well regulated temperatures so, I am confident that nothing has been ruined. The very best thing about this location is a staff member named Karen. She has been amazing! She is helpful with everything we need and goes out of her way to make us feel like a valued customer. She does it all with a friendly smile. This doesn't happen everywhere. She is the main reason we have stayed so long as well as recommended this location to others. THANK YOU, KAREN! You are THE BEST!
I needed some quick help and Karen Helped Me while also teaching me how its done.
KAREN WAS SO FREAKING HELPFUL!!! She made me feel so special :) it was a pleasure
Karen, the manager, is truly amazing and helpful going above and beyond basic service. We have been using this facility for at least five years. Clean, well lit accommodating facilities. Truly personalized service. Thanks for the long term service on our three units.
Karen is an extremely remarkable & efficient hard working manager that I ever met in my storage experiences for the past ten years. Not only she is approachable and strictly discipline, but also very customer oriented and fast services. I believed that is one reason why I continue to stay with her Public Storage.
Karen at Canton location is excellent and pleasant to work with.
I miss seeing China smile!! She was super nice and informative. China went above and beyond last week with my parents. She locked the office and came out to help my mother move some boxes and bags out of her vehicle to their unit. I just want to say thank you from the bottom of my heart. And I also want to say keep up the good work to Nakia, China, Alondra. ❤️ My mother always says nice things about you young ladies.
Great customer service and well kept property. China and Nakia work well together and helped me reserve and get my unit. Helped with a dime move in also. Michigan and Beck
Meh. Three stars because the space itself seemed nice enough. Online payment system is glitchy and no one could figure out why my payments showed payed but never went through or ended up being processed multiple times. This happened every month for 9 months. Very frustrating. They also don't offer reliable assistance in case of lost keys like other places, but you can hire your own locksmith.
Karen and Nikia, are exemplary staff I have ever dealt with, they are always a pleasure to be around. Great job!!’
This week I needed to consolidate from a second unit to this location and had a rental truck for only a few hours, planning to return it the same day. I had paid my rental fee earlier that day but on arrival found that I had been locked out of my unit. It was still more than an hour (office closing shows 6pm) to close and whoever was on duty that day had left early. I made a couple phone calls and asked for someone to return to remove the lock from my unit but no one returned my calls until the next day. This ended up being more than an inconvenience as now I had to pay for a full day of a rental and the help that was with me drove an hour and a half to help. After speaking with Karen and Nikia the next morning, my lock was immediately removed and Karen also waived additional charges I had on my account. As reviewers have said Karen and other members at this facility are are helpful and try to accommodate renters as best they can. I will continue to rent at this facility, and recommend anyone who needs a storage unit to seek out this location!
Very professional and fast and also very price affordable ! Karen was was very helpful and she made sure I got the unit I wanted same day Recommend! Recommend! Recommend!
I’m very happy that I chose this storage facility and I highly recommend it to everyone! It is kept clean and secure. I love that they take such great care of this storage facility. I had the pleasure of working with Karen on my move-in day…She is Amazing!! I am very appreciative of her helpfulness and kindness!
Mrs Karen is very nice and helpful, and overall a good place to have stuff stored.
They are nice I like the customer service I like them better than the other storage Unit I was in before.
Been a long term renter here (3 years). Have always had good service. I recently had some questions and Alondra in the office was extremely helpful and professional.
China & Karen are very thorough, communicate well & hospitable. During a very challenging time in my life, they have shown to be understanding in their assistance of my storage needs. If only everyone would be just as kind as them…what a beautiful world this could be! My prayer is that God continue to bless them in all they endeavor.
Kind, helpful, and patient. Grateful to Karen and China for keeping me laughing while helping get the storage space right for me.
Karen is the best and shows how much she cares about your satisfaction by going up and beyond!! Great CSR!!
Always took care of me and went the extra mile in my time of need great staff!
Karen and McKenzie were pleasant very helpful and enjoyable to work with
Karen Lisa and Makenzy are great very helpful and polite thanks for your service
Karen is Simply Exceptional. She is Absolutely Amazing. She Always Provides “Excellent Service”. Please Compensate her on all of her hard work.
Karen and new trainees were excellent
Edit: The unit was a great deal when I first got it, but the price has increased 200% since. OP: Karen was a great help. I was having a mini heart attack because of the upfront price but she showed me what the total cost was coming from. The unit is easy to get to.
Karen is amazing. I have been with this location since Public storage first took over building. Recommend this to everyone.
Karen was so helpful and patient with me with the questions I had They worked with me when I was extremely late with my payment. My unit was clean and easy access
Karen The Property Management at this location on Michigan Ave and Beck Rd is so understanding. She will help you meet your needs during hard times. My Husband and I been with this storage location for some time now. I truly appreciate Karen and her caring ways. Honestly I recommend anyone looking for storage space to contact Karen the Property Management at this location. Thank you again Karen and your Public Storage Team. God Bless.
Karen is absolutely wonderful.
Karen was absolutely amazing, a real lifesaver! Thank you.
Good and professional service
Karen was amazing.. excellent customer service.
Karen is by far an exceptional person. I have been renting units at this location for some time now and I have always left feeling great about the experience. Chyna is by far 1 of the best new hires this location has had in since Karen. Together they make a wonderful team, my visit today as well as every month always leaves me feeling that I have stored in belongs at a storage location where great people work.
China and Karen were very helpful in assisting me with finding the best storage! Thank you again!
Karen: A+! Another storage place fumbled, Karen came through quickly and professionally.
Overhead doors are always broke.
Karen was awesome today and took really good care of use. She's awesome
I have had problems since the first month I moved my things into this storage unit. Miscommunication at its finest!! Upon signing contract I had a new employee assisting me which was fine, but she didn’t mention I could pay at any location. First payment date approaches I go to pay my storage balance in cash and no one is in the office. Go again that following week, still no one in office. At this point I have one day left to pay before a late fee is added. I called and left messages but unfortunately myself and the manager just couldn’t reach each other. After I was able to speak with someone (after the late fee was added) I was told to just pay my storage balance and the late fee would be waved. I did what I was told to only have more late fees added onto the late fee that I was told not to pay because it would be taken care of. Now I get an email stating if the late fees aren’t paid my storage unit will go into auction. I was given a 866 number to call and they basically told me that my reasons aren’t good enough and I can’t file a complaint. I will be looking for a new storage facility very soon and do not recommend this public storage.
Having a unit here is convenient, priced defend by default. The unit we rented wasn't available so they have us the next available size for the same price. Tried to rent a second unit, we're sellers that just started a small business. Placed a hold on a unit, set an appointment to secure the unit. We got there early as our appointment wasn't until 5p, we showed up the first time at 2p to try and get it taken care of. Called, left a voicemail and waited a few minutes. Nothing, so we left and went back at our scheduled time, calling again to state that we'd just stick to plan and see the lady at our original 5p appointment time. We go back for the 5p appointment, the doors are again locked. We called and left yet another voicemail stating we were in the parking lot. Waited about 20 minutes before leaving. The lady who runs the place is always on that golf cart so we were trying to be patient before calling it a wash. The next afternoon we got an email that was generic and most likely automated, at least I'd hope. Stating that we missed our appointment, asking would we like to reschedule, that's a no. It was difficult enough obtaining the first unit due to the lack of presence in the office and the doors being locked. Even with an appointment, good luck getting in the building to physically conduct your business. Cylinder locks are all the lady allows, take your own or they charge $20 minimum for theirs.
Miss Karen Great personality very professional
Karen was everything I needed her to be. Very helpful
Karen is great she get the job done and very helpful
Karen was very helpful when we came to finalize rental on our unit. She showed us around & explained everything. She helped us with suggestions to remember our unit number and downloading the app. She made it an easy process.
Definitely 5 star service from Karen today. She was fast, friendly, thorough, and helpful. Thanks again, Karen!
Karen helped me out tremendously. I appreciate her service
Este lugar está muy bien para llevar tus cosas para guardar por el tiempo que necesites. También este lugar tiene amplios espacios para cualquier tipo de cosa que quieres guardar.
I have my cleaning business at this location. This was a great experience. Karen was extremely helpful overall. I have never seen great customer service experience in a long time. She has an provides an positive atmosphere; and makes sure all your questions and concerns are answered. I would recommend this facility to anyone. Just ask for Karen, she will take it from there. Thank you Karen, you are awesome!
Karen was such a sweetheart! Everything went so smoothly with her helping me. I couldn’t have asked for a better storage experience!
Karen and Karen are awesome, totally love it took time to explain everything so I could get what I really needed! Got a second unit and both karens were just so helpful!
Karen and Karen were incredibly kind and helpful when I rented my unit. Absolutely recommend for anybody looking for a first time storage unit!
My husband and I just rented a unit at this Public Storage and the girls were amazing her name was Karen and Colleen they helped us so much . This place is so clean they were so polite. I do have a problem with the doors being down and I wanna know when they’re gonna get fixed? You need more people like them working at your stores. Their customer service was outstanding
The worst experience of my life! Been here 2 years. In that time no one is ever in the office. I call and leave messages and no one calls back. Had issues since day one. It was inder construction when I moved in. It was hell moving stuff down super long hallways with no dolly. Like ants movong sand. No one helped me when I moved in. They raised my rent 60.00 . The hallways are long and there is never a dolly available since no one is ever in the office. Not recommended by me. Get a storage unit you can pull up to. Do not get stuck in the maze at public storage. Plus if you ever have a problem no one is available. All they do is tell you to download the app. Do not put your stuff here. Find a storage place you can pull up to with your vehicle.
I've used at least 4 to 5 storage places and this is the best for several reasons, the main one being Karen. If it weren't for her I wouldn't be here. She is the most helpful and compassionate. She is also very pleasant. She is definitely the best manager public storage has. The only bad thing about this public storage is the doors don't work, DOORS NEED TO BE FIXED LIKE YESTERDAY.
My experience has been amazing at public storage always friendly and they will work with you every chance they can. Karen is the facility heartbeat and has been working with me since the pandemic hit. She is professional and always looking out for the customer well being. Her customer service in unrivaled and is a shining example of how customer service should be.
Karen was wonderful to work with and has been very accommodating. We love our storage unit and the personal attention we continue to recieve. Would highly recommend this storage facility!
We are so happy that we chose this location. Karen was a delight and you can tell she enjoys her job. She made the process very enjoyable and even checked on us the following day to follow up and see if we needed anything 😊. I definitely recommend this location
Absolute MADNESS!! Storage unit is nowhere to be found. Went to the office no one is there during office hour. Called customer service they hung up after putting my on hold. WHAT IS GOING ON????? This is my first time renting public storage and will for sure be my last… don’t come here
Nice and friendly staff!
This was a great experience. Karen was extremely helpful with showing me the property and my options. She even showed me a better unit that was only slightly more that better suited my needs. I would recommend this facility to anyone. Just ask for Karen, she will take it from there. Thank you Karen, you are awesome!
Exceptional service with a very thoughtful staff. Thank you Krys and Karen. You rock!
Great service Karen is very polite and helpful. One of the nicest people
this place I's horrible. first we get in the elevator that locked us in it we had to pri the doors open to get out.so we start using the 2nd elevator and it breaks so now we have to carry my nieces belongings down three flights of stairs and that was not the only problem. they have 2 garage doors 1 of the garage doors is broken .maken everyone wait on the people ahead .see when someone parks you in you can't leave until there done or move wich was impossible with your garage doors not working .I would not us this facility . just because it's heated it's not worth it.. I really feel this place owes us money I will be sending my bill for my Inconvenience your building caused me and mine also hurt my arm cause had to carry heavy stuff down three flights of stairs. Matt j.
great customer service from Karen. Was in and out in 5 minutes
Karen was so very friendly and helpful.
Karen is awesome and very honest! She always warned when my unit was close to being auctioned. Just communicate with her.
Karen was great, very helpful, i was able to rent the unit i needed quick and prompt.
The on site staff was prompt and helpful when I inquired about a possible discount. Your employee Karen was knowledgeable and professional. I have been a customer for sometime, I can attest to the facilities and friendly and helpful staff.
Having experienced the need to rent a storage locker in several cities at the end of each college year for my children, I'm so glad to have come across Karen at Public Storage at the Canton, MI location. She was not only knowledgeable, but kind and helped me by accommodating my timeframe.
Excellent service, very professional very helpful and friendly! Thanks Karen!
Seamless rental process. Thank you Tom and Karen!
I have rented a unit from this location for years, and have always received excellent service. Karen really stands out because she went out of her way to show how I could save money each month and just for the pleasant interactions whenever I visit the facility and have any questions.
Top service from Tom and Karen. They were able to find a unit that fits my business needs and answered all questions.
Karen and Tom are awesome!!
Karen is the best. She corrected some issues with my account. Fully understood the problem, and fixed everything. Thanks!
Tom provided awesome customer service! Always greeted me with a smile and has a great work ethic!
The staff are less than helpful, impatient, facilities are mostly maintained but nearly every time Ive gone in (renting unit for about 6months so far) at least one garage door is broken so there are issues getting vehicles situated, and going in and out. Also, when theres snow, they leave the snow so deep that you can get stuck going into the building (days after the recent snow) They do have a nice feature with an app that you can use to open the garage doors so you dont have to use the touch keys. They do not have hand sanitizer or cart wipes visible or in use.
Karn & Teresa very helpful. Good service
Karen was really helpful and nice , great experience overall
Karen is very atentive and very helpful God bless.Im a customer for live nice place and clean.
Sorry it took me so long. But I visited the other public storage down the street because I work out the country right now and I needed to move my belongings before I left the country for 5 months. Tommie was so kind, helpful and went above and beyond to not only find me a space at this public storage but also made so I could save some money on the unit. Tommie made a very very stressful time in my life a lot easier to manage with how considerate and kind they were. Thank you and would highly recommend tommie get a raise and to use public storage again. Sorry I took so long tommie but I really appreciate your help that cold winter day!
Karen was great she took the time to show me around the facility and answer any questions I had. will definitely rent from her again. I always enjoy dealing with her when it comes to questions and concerns
Karen is FANTASTIC!! She did an absolutely amazing job answering all my questions and any concerns I had we addressed and got everything taken care of. I will always rent from Karen she is awesome.
Friendly staff! They do not make you feel as if you are bothering them when you call or have questions. Karen is very welcoming and cheerful! I rented for the past year and the facility has always been clean and well kept up.
Karen was very helpful in answering all my questions and is pleasant to talk to. The facility is remarkably clean, and easy to get to. I feel safe in storing my stuff here.
Karen helped me today (19Jan2022). She was really patient and awesome! Thank you so much Karen.
Well maintained units with good security. Especially I like their phone app that opens the gates with Bluetooth. Good friendly and responsive manager - who missed the first appointment - but then called and apologized that she had to step out. The prices are not cheap but since they didn’t have the unit I wanted they gave me a bigger one for the same price.
Teresa was wonderful to work with at this location. I have never rented a storage unit and she made the process effortless. Thank you!
Karen Did Great Sevice in Processing My Storage Unit,Showing Me the Unit and Helping Me through the Process
Clean property works with you I'm pricing great customer service with Kieran will and Sarah just an overall good experience....
Karen is AWESOME,
Great friendly customer service. Karen and Sarah were amazing
Sarah & Karen was awesome through my storage experience with public storage. I’m a valued customer that enjoy the customer service and cleanliness of this location. I truly recommend this place.
My first time getting a storage unit; Teresa and Karen made my first experience pleasant. I’m very pleased with my unit and the cleanliness of the facility.
Karen, Was extremely helpful with locating a unit for me that would be suitable also something that I could afford. What asset as an employee for Public Storage Canton Michigan She was wonderful. Thanks Again Terrell Davis
The location is really well maintained, Karen and Sarah were very helpful, kind and welcoming. The process was easy and they were very kind to our kid!
Both Sarah and Karen have both have bright and warming customer service
Super friendly staff!! Big thank you to Karen and Sarah for all their help. Very professional!!
Karen is awesome!
Karen was very informative, happy on the job and got me into my new rental speedily. I gladly recommend Public Storage. It is a very clean store too 😃
*revised*. Was 5 stars until the price increased for no reason just a few months after signing up. The price was reasonable, but I didn't expect this. Can't help but wonder if this is their standard practice. Clean and organized. Staff were exceptionally courteous and knowledgeable. Beware the hard sell on accessories and add-on's.
Rent goes UPS and employees must not get decent pay cause it shows.
Only one door works most of the time but if people would stop driving into them I think they’d have better luck with the doors. Feel sorry for the office that people can’t drive trucks. 😣
Karen was great! Karen was friendly and professional and very responsive!
Kevin was extremely nice and set my account and inti up very quickly. He was able to answer all of my questions & was very helpful and thorough! The unit was clean and the facility well maintained an secure. The app is very good and allows secure access .
Karen was more than helpful & even stayed half an hour after closing to help us. She was able to answer all of our questions & was one of the kindest people ever! She’s the reason we would come back here & cannot thank her enough!!
Karen and Tommie showed the very best Customer Service I had experienced in over 7 years...I actually was going to another storage but their hospitality was 2nd to none...Thank you very much for being apart of a great team.
The facilities are immaculate and the service is skilled, personable, and friendly. The units are available and the rate is great. What more could you ask for?
Karen was an amazing sales person! Very friendly and informative!
They post to the wrong public storage but they solved my problem and I am so happy.
DeveniQue, Is What My Definition of a Team Player is, She's So Informative & Friendly , Answered All Of My Questions Regarding Public Storage.. It's Always A Pleasure To Know That We Have Good Hardworking People At This Location..
Gema was fantastic! Helped me set up my account and was very helpful and friendly!
I've been storing here for approximately 10 months to a year now and I have had nothing but great service and help since I've been here. Karen is the only lady I've dealt with and she is so helpful and respectful and goes above and beyond to complete all our needs and questions. I give her a 5 star rating.
It was an amazing place to see that a storage facility had ice cream in a cooler and all kinds of coffee and refreshments in addition to a conference room. New Wave storage😝
Karen is a pleasure to work with. Professional and knowledgeable. Happy to be using this site again and interacting with Karen since they are a busy site and are often at capacity, which speaks to the service they offer. Thank you Karen!!
Such a wonderful experience!!! Not only was Karen kind and inviting, but also extremely knowledgeable and professional!! Her big smile and reassuring tone convinced me to grab my unit right away. I'll definitely be recommending PublicStorage to all my friends and family!! Thanks for everything, Karen!!
Karen is always very friendly and helpful. She is a joy to see and talk to when me and my husband comes in the Public storage.
Karen at the front desk was super helpful and we booked a unit in no time! Thanks Public Storage!
Public Storage came through for myself and my roommate when we needed to get out of a different storage facility. Karen was very helpful in the application process, assured me of any fees. The unit is the size that we requested, love the app that is used for the gate! I highly recommend them!
Karen was very helpful and got us a new storage when our current one was too small in little to no time at all :)
This is a great, clean facility. Karen was super helpful and friendly!
Karen was an excellent person to show us around and made us feel right at home and actually talk and showed us what to do and how to do it and it was a lovely experience.
This center is so nice and so friendly. Colleen and Karen were very informative and so friendly with me. They made my process of moving my items in smooth like peanut butter. I want to thank them both for their wonderful customer service and amazing business etiquette. Thank you so much!!!
Called to scheduled an appointment to view a storage unit. The entire process took less than one hour. Karen was more than helpful and efficient. I truly appreciate great customer service.
We love Karen, she's always so helpful and kind. What a gem! 10 stars!!!
Thank you Karen! Super friendly and helpful customer service. The property is well kept, clean and spacious.
I had a great experience here with Karan running the place. Always have a smile and helpful when needed. Love this place!!
Very polite and welcoming. Answered all my questions on the phone and in person. I will recommend this business to friends and family. Thank you Karen😌
Karen, the manager is wonderful! I feel quite comfortable storing my belongings at the Mich Ave Canton location!
Jada was an amazing help!
Karen and Jayda should be congratulated based on their outstanding customer service. I called in for some assistance on rental and they explained the process and I was on my way with a smile. Thanks again
Karen is really amazing and customer centric person. She supported us all through the storage rent period and facilitated our processes. She always smiles, answers quickly, and responds to any customer request trying to support. She is really a fantastic person whom I recommend to work with. Rana and Mohamad
Great facility! Very clean. Karen is awesome and made the process super easy and quick :)
I am very pleased with my experience at Public Storage. Karen is very knowledgeable, professional and helpful. Being new to the area and new to how storage works in general, it's nice to have access to someone like Karen who could answer all my my questions and put my mind at ease. If you have storage needs in the Canton area, I recommend Public Storage.
This was my first time ever renting space from public storage. Karen was very helpful, warm, inviting, and informative. Thank you so much Karen for helping me and making this experience smooth.
Just want to comment on the EXCEPTIONAL Service I received from Karen.. whenever I come to the storage unit, she always goes out of her way to make her customers special. No matter how busy she is, she always finds time to make you feel important. Public Storage is very Fortunate to have Karen on her team
An absolutely great experience working with Karen in Canton, MI. Very knowledgeable, super friendly and made the move from my other warehouse to Public Storage an easy experience. 5 STARS!!
Karen is very professional, attentive, helpful, patient, & funny. The facility is very well kept and managed. Karen was/is AWESOME sauce!!! : -)
Karen gave the most professional and friendly service I've had at any storage unit. The building was always spotless and secure. I just vacated and will miss working with her.
Karen and Kelsey were great! They were super nice and went out of their way to show us the units we wanted to see. Karen even gave us a Blow Pop sucker. That made me smile. Its wonderful to know that there are still nice people working!
Karen is awesome, and explains everything very well.
Karen was most patient in showing me multiple units so I could get a better sense of the size and capacity. She was very understanding and encouraging after I explained my needs in a storage unit. Thank you so much!
Amazing service clean as a fiddle Karen is an amazing worker on top of things and extremely kind would recommend this location overall amazing place
Ron was so helpful and kind. Made the “move in” process so easy!
I would like to extend my sincere appreciation and gratitude towards one of your employees (Karen) that took the time to understand my situation and compassion to approach upper management to assist me with my storage unit. This is the type of customer service that will easily allow me to refer over and over to individuals seeking a full service, high customer service facility. Karen is truly an asset to your company. I will not hesitate to use or refer this facility to any and all who need.
Super Clean. Felt confident leaving my property on the premise. DeVenique & Karen were very friendly and knowledgeable. Excellent safety protocols in place. Check your home insurance coverage before purchasing on site insurance - there are no refunds if you pay ahead for the insurance.
Very friendly nice people
Ron was a great help setting up my storage unit and made it super easy.
I have been renting a unit at the Canton, Michigan Public Storage for 8 years. I finally closed my account today. Due to a death, I have had personnel items stored all this time. Karen has been the one who has helped me whenever I had a question or needed some help. She could not have been nicer to deal with and I cannot say enough good things about my experience in dealing with her. She always made sure I was completely satisfied whenever I called or stopped in. Thank you so much for everything Karen and Public Storage, it has been a pleasure.
Karen was extremely helpful with everything the service was great and property extremely clean👍👍👍
Karen was amazing! She was very helpful, friendly, accommodating and exhibited top notch customer service. Her positive personality and representation of the company is what draws in new customers. She actually was a deciding factor in my decision to use this Public Storage location. Thanks for all of your help Karen! Great experience!
Ron and Karen were great! Thank you!
Came in today and met with Kailey. This is the type of person anyone would want to represent their company. She was well informed, very friendly and professional. I had accidently reserved the wrong size unit but she was quick to help me fix that and find the right size unit for my needs. Thanks, Kailey!
Karen & Kailey were amazing! Very helpful and kind. Clean facility with a great price! I would highly recommend!
Karen showed us around the very nice facility. She was professional, friendly, and quick about our process! She informed us of everything we needed to know, answered all of our questions, and gave us an amazingly easy experience getting our new unit. Thanks Karen!!
Karen goes above and beyond! 2 snaps, up and down, you go girl! I've been renting space in the same facility in Canton for over a decade. A smile and a pocket full of cash does help make things go more smoothly. Lol! Attitude is everything, "SO BE NICE"!! Her bark is worse than her bite, but her nibble is world class!! LMAO!!
Val was so helpful with courteous, informative customer service. The spaces were clean and well maintained, offering good accessibility.
I rented from them for over a year , the staff was friendly to me ,And I never really had a problem . The storage area was always clean .
Karen was very nice and personable, quick and respectful
Karen was knowledgeable and friendly. The facility was very clean and well maintained.
Karen is awesome! She is so sweet and kind and knowledgeable! I highly recommend storing your stuffs here!
Ron (Michigan Ave) and Kari (Haggerty location) both went above and beyond to find me a unit suitable to my needs. They were friendly and the prices were reasonable. I definitely recommend this company for your storage needs.
My rental of this storage facility has just started yesterday but Karen is a very nice and knowledgeable service employee who seems to go out of her way to help. The facility seems well maintained and kept clean with no issues that will affect renters stored items. So far seems VERY GOOD i give them (especially KAREN) an A+
Update 7/8/2020: I followed up with Karen about cancelling my insurance because I found out that my home insurance policy covered offsite storage as well. Karen is awesome!!! Not only she showed me how to cancel my insurance, but she went out of the way to get the insurance that I already paid a day earlier refunded. Thank you Karen. - - - - - - I visited their office today (7/1/2020) to do the paperwork. Service provided by Davenique was outstanding. She worked hard to explain me the details, show me the unit that I was getting to make sure that I am happy with it. Thank you Davenique! PS. Public Storage's main line that you see on the Internet is a hit and miss. If you get the right person you are golden otherwise it is horrible (outsourced I guess). Ask for direct number and you will be very happy using that number.
I love the service the Ron provides at pubblic storage on canton and michigan ave.
Karen and Ron were very knowledgeable and helpful to what I was looking for. Very clean facility.
Helpful customer service team
Customer Service was amazing and the facility was super convenient, clean, and affordable. To top it off Karen was absolutely fantastic! She helped make sure I had the proper size, super nice, and she even gave me tips on things around the town since I was new to the state. I would recommend this place to everyone I know.!
This was one of the most exciting ventures that I have accomplished during the course of this Pandemic period that we're all confronted with. Karen M, was a pleasure to work with, I admire her honesty from day #1. She told me of the location of my unit which was greatly appreciated. I look forward to working with her in the future. Very clean vicinity, will highly recommend it.
Karen is absolutely amazing! As always helpful, and makes it an easy and wonderful experince
Karen was extremely helpful and friendly and so is Daniel over at the property on joy road it’s been a great experience at both locations
Kailey was the best very helpful very informative and beyond kind as always
Clean and organized. I feel like my belongings are safely stored here and the storage manager Ron was a great help through the process!
Karen and Davenique are just AMAZING customers service employees. They made sure my daughter had the right storage unit her college items. They took EXCREMENT care of us as they showed us multiple units. They were very patient with us as we made up our minds. The cost of the unit was well in our budget. PLEASE GIVE THEM A RAISE.
This place has excellent service. Karen & DaVenique had great customer service. They Showed us around before we made a selection on what unit we were thinking about purchasing. Also Karen and DaVenique helped us with what was a great fit for us. 10 out of 10... I would DEFINITELY recommend this place for storage.
Karen and Devenique the women ate INCREDIBLE...they were EXTREMELY NICE AS WELL AS INFORMATIVE. They showed us the different units available and allowed us to take our time to make up our mind. I will DEFINITELY recommend this lication to ALL family and friends.
Karen made the process as smooth as possible and was very helpful!
My very experience with public storage was awesome! I want to say a BIG/Huge thank you to Karen! She was the best. Her customer service was 100% with me. She was like a Mother like figure that coached me along my way in a difficult time in my life. Thank you Karen You Rock Honey!!!
My experience with this public storage location was great. Karen was very polite and professional. Her customer service was excellent!!!
It is my first time to use Public Storage. Karen and Ron were very friendly and helpful. They explained payment details and set up Autopay for me. The place is very clean. They have the best price we can find around Ann Arbor.
The service from Ron and Karen was exceptional. Very pleased with the staff and facilities
Karen and Ron provided excellent service in getting my daughter a space on a short notice when she needed to move from her dorm early due to the closure at U of M.
Great first experience with Public Storage. I worked with Devenique who quickly rented me two spaces( one personal and the other for my HOA). Courteous, friendly and knowledgeable about the product they offer. Looking forward to a long relationship with this establishment.
A huge Thank You goes out to Public Storage for just having there doors open to me and my family. During this terrible time for country dealing with the Virus. Karen was very helpful to me with the entire transition. From giving me a full understand of the contract to the use of the lock on the storage door.
Karen and Ron were very professional and took care of things with ease!
Shirlina and Karen were very pleasant and helpful getting me set up and introducing me to the facility in Canton, MI. I was very impressed by the cleanliness and overall quality of my new storage room. Absolutely no concerns with possible mold or rodent damage in view of how well this place is made. And the price is very reasonable.
Ron gave wonderful service! I was in and out of the rental agreement office in 20 minutes and I felt that I understood all of what was required of me.
The facility was very clean, and Karen and Ron were incredibly nice and helpful!
Karen and Ron were great! 5 start service and helped out in a time crunch.
Ron and Karen had awesome customer service.👍🏾
I love this place I used it like 5 or 6 years ago to move. I have desided to use it again for my move now as well.
Very nice and clean!!! Karen was very nice and professional!! Very glad we chose this location!! Thanks Karen!!!
Fantastic service really great to work with. Karen and Amanda were fantastic
Lisa and Karen have gone above and beyond. They were willing to stay after hours to get me set up. Their friendly demeanor and helpfulness is refreshing. I can tell they love customers and their job. Thank you!
Someone please give Candice a raise. She's awesome!
Candace and Karen were big help 5 star service
Great customer service. Tyra and Karen were very helpful and made our move stress free!
An excellent choice for storage. Candice was professional in all aspects: knowable, pleasant, reliable and she stayed in contact. My new space is clean, large and easily accessible. I am very satisfied. +++++ Karen was very helpful during the process of obtaining my second storage unit. She had complete knowledge of the types and sizes of units available. She made it a pleasure to complete my purchase and helped me choose the right unit for my additional needs. I highly recommend Karen and the Public Storage in Canton.
The place is nice and clean, Shirlina and Karen showed me around the property and help me found the best option.
We have two units at Public Storage. Candice was very helpful and kind, making sure that we knew all of our available options.
In spite of an overnight snow storm, Shirlina and Karen were upbeat and helpful in choosing the storage locker to fit our needs! Many thanks!
Karen and DeVenquie were stupendous and wonderful. Great service
Karen was great . Helpful patient and professional !! Our experience was stellar ! The process was seamless . Karen is the best ! I’ll definitely recommend
Karen and DeVenique was AWESOME! They were really helpful, professional, and personable! Highly recommend doing business with them
Public storage has a very friendly and incredibly helpful staff, and a lovely facility. 10/10 would recommend.
Great service and very helpful. Never an issue.
Candace was a tremendous help, she did “her job” but went over and beyond to make sure we were satisfied and made our move a smooth transition! Thank you for excellent customer service!
Super friendly staff!
From my phone call to the final step in signing my lease Candice and Karen were upbeat answered all of my questions,offered products that would preserve and protect my belongings. ‘Tis the season to them and thank you.
Candice did a wonderful job explaining all of the rules and regulations and showing me exactly where my space was. Showing me all the requirements that I have to meet for storing items in my space. She is a credit to your company!
After many years of storage at this site and almost 2 years since my last review when Val took command of this facility; I felt the need to say that I could not be more impressed with her professionalism and happy demeanor. This facility has been kept clean and in proper working order and as for my specific unit, it has always been dry and my contents safe!! Any time I’ve had a question or concern, Val has addressed the situation in a very reasonable amount of time and rest assured the issues were minor; ie like a light bulb burned out which was replaced by my next visit. Thank you Public Storage and THANK YOU Val!!
We had a wonderful experience with a staff member named Karen and Rachel and we will recommend all our family to come here
Karen is absolutely fantastic and so is Candice. Karen took care of me the minute I walked in the door. Have been searching for a large, climate controlled unit and Karen and Candice had exactly what I was looking for and gave me a great price. Definite 5 our of 5. Service with a super smile.
I started renting here 3 years ago. Karen is such a joy to work with. She helped understand the size I needed and explained the process effortlessly. Her personality brings a smile to my face. I just closed my account with Candice. Her personality is just as lovely as Karen. Both ladies are great at what they do. The facility is clean and there is always a cart available. At least I had never had problems needing a cart. I recommend this facility to anyone who asks. Thank you for storing my items for 3 years.
Cheapest and best around..clean facilities and nice employees
I received outstanding customer service. Karen was the person I talked to over the phone and she assisted me when I rented my unit. Karen obviously loves her job. She was extremely patient and made sure I had all of the items I needed to protect my property. When I returned the next day to store my items, she remembered me by name and unit number. The entire facility is super clean and well maintained. I was going to rent a unit much closer to where I am moving but decided to try this particular Public Storage based on the ratings. I am so glad I did!!!
Karen and Shirlina were wonderful. They went above and beyond to help me. It is so refreshing to deal with such professional and helpful people. You are very fortunate to have employees like these two ladies.
Karen & Shirlina are wonderful people and very helpful. Highly recommend this the place. 😁
Got right in, picked a storage unit available on first floor. Pricing very affordable. Great customer service from Karen & Shielena.
Karen was very helpful and always is! great customer service here!!
Karen was amazing and always great service .. highly recommended!!
I am extremely happy with the service at this location, Denise made it very easy for me finish up the paperwork, she was very polite and has a wonderful smile and showed us around the area. The facility is very clean and well kept, and the price was perfect. Thank you for the hospitality! Just an add on here. A big thank you to Candice and Kris at the canton location #26555 for helping us out today we needed a larger storage and they were awesome!
This place would get 5 stars, but do to an ongoing computer error, they lose a point. Candice and Karen deserve 5 stars in their attempts to rectify the situation, just wished corporate was as caring and concerned as they are.
They are great!!! Karen is the best!!!
Worst experience of my life! These people are rediculous. I was late for a payment, I admit that, they sent me paperwork in the mail and said pay by this date. I did that, but they cut my lock off!! I did what they said there was nothing about a lock being cut off. I have a kid in the hospital and it got missed. I took care of it and now the have taken my payments for an additional 2 months and I find out they cut off my lock
Karen and DeVienique were super friendly and Karen was very helpful in helping me to upgrade my unit. The storage facility is extremely clean and very safe and secure. Karen is the BEST! I would strongly recommend this place to anyone who needs a storage unit. I would never go to another storage facility anywhere else. Great job ladies.
My girlfriend and I came to Public Storage on a Sunday to rent some storage space for us for our upcoming move. When we got there the prices were not what we expected them to be. Candice sat and worked with us for over an hour making sure we got what we expected and went above and beyond our expectations! I highly recommend everyone use Public Storage and when you do ask for Candice because she is the best!
My experience has been wonderful with Public Storage. I have dealt with Karen , Shirline and today with Candice all at the canton location. I had a few hurdles but they are very informative and took care of all my concerns very kindly with great customer service. When I say the customer service was great they indeed care about their customers. They took out the time to show me units I was interested in and made sure I was 100% happy with my experience. You really have some amazing employees at this location. It’s hard to find customer service like this so I hope the company acknowledges all the great reviews for these employees. Thanks again Candice for the time today it was much appreciated!
Candice made the process so easy! She was super friendly and personable. She listened to our needs and advised us on the best possible option. Her friendless and demeanor made us feel as if we matter. We feel comfortable with any questions we may have in the future!
Awesome Customer service. Shout out to Karen. She was super friendly and made the experience quick and easy!
Very clean and the front desk is very friendly & helpful!!! :)
Great facility. It very clean, dry, temperature controlled indoor facility. Staff are AMAIZING. Shirlina and Karen are super friendly. They showed me the available options and even help me carry the wrapping supplies i bought to my car. 5 star for sure
Candice was very up beat and friendly she also knows her job very well and gave me all the info I needed she’s a good person to have running the office
I love this place. I moved from a Storage facility in Ann Arbor that was double the price. Karen made this a smooth transition for storing our things during our home remodel. Honestly the price is so good I will probably keep it to stay unclutterd at home. Thank you Karen for making this such a great move.
Friendly staff, nice clean facility. Only complaint is the loading garage can get busy, and frequently on-site moving carts are all taken.
Karen and Kari helped us find the right location and choose the right size unit for our needs. They were so friendly and helpful. They made the process so simple and easy. Their facilities are the best. Safe, secure and nice! Easy to access units. Prices are great! Won't ever go to another storage company.
This storage facility is extremely clean, the employees are friendly and professional, and I feel confident that my belongings are safe at this location. Karen was very helpful in deciding which unit would best fit my needs. I would highly recommend this Public Storage to anyone looking for a place to store their belongings.
Karen is amazing very helpful and keeps the property clean
Karen & Brittney are awesome, Keep up the good work
I had a fantastic experience here at Public Storage. I was stressed and looking for last minute options for my move . It turned out that all the storage units in my home city were booked or ridiculously overpriced so I ended up going to Canton and was helped by Candice. She supported my roommate and I during this confusing time and provided me with all the information needed to make this a smooth transition. As a struggling college student strapped on cash she made sure I got a storage unit that was best for the items I had and my budget. Candice was kind and personable and made me feel at ease. We found a wasp in the storage unit and I am very afraid of them so Candice went in the unit and made sure it left the unit and went the extra mile to offer me another unit or to spray down the locker. Candice was such pleasure to work with and I hope you guys give her a raise for all her hard work!!! She deserves it.
This was my first time using Public Storage and thus far I am very pleased. Karen was an overall joy to work with, just a very pleasant person. She answered all my questions and we found the perfect size unit for my possessions. I am currently out of the state, but I know my possessions are in safe hands:)
Karen was outstanding, personable and knowledgable. The facility is best I've seen for storage and cleanliness.
Candice was absolutely amazing and extremely helpful.
Great service, clean facility, Karen was wonderful,she made sure everything was clear and concise, great people person skills.
Karen was great and quick getting me into the unit I needed!
Karen was very knowledgeable. Had a great experience so far.....
Karen was an ANGEL! I needed fast friendly & in a hurry and got more than I expected. I had to do everything on a half hour lunch break and I punched back in at work 1 minute before my lunch was over. Very clean facility and customer service went above and beyond. Karen is a true asset to your company. I would recommend this facility to anyone looking for a storage solution.
Came in And Kris one of the employees explained everything well, great business and place for storage! Store 26555
Candice was awesome, she made it quick and easy. Definitely reccomend going here!
CANDICE IS THE BEST WORKER. And I would come back just for her and bring more customers because of candice she’s sweet caring and does her job well.. she’s a keeper so don’t fire her
The customer service Candice provided was great! She was very knowledgeable and upfront about all of the fees associated with the space and I would definitely recommend Public Storage to family and friends in the future.
I am extremely happy with Karen’s service
I purchased a unit from Karen, store number 26555 and it was one of the best experiences I've had. She was very nice and knowledgeable of their products and inventory. Will certainly use and recommend in the future.
stopped in to get some help with paying on a unit for a friend and was welcomed by Candice and kris who made me feel at ease and took care of everything great and friendly service also very knowledgeable as I started asking about unit sizes and prices they were able to answer all my questions and also provided information for me to review online.
The people are really nice at this location they are very helpful I went and bought some boxes and they help me load them into my car I always enjoy pay my bill at this location Crystal Thomas and Candice Martinez they are very helpful and go above and beyond to help me thank u guys
I came to vacate my unit and Candice and Kris was great help
Kris Thomas and Candice Martinez provided excellent customer service! Great experience and will definitely recommend
I needed a temperature controlled storage unit and it is less than I expected it would cost. The manager Karen is very knowledgeable and friendly. Good experience so far.
Karen and Kim awesome! Great service!
Karen was very knowledgeable & helpful in our storage unit process! She explained everything very thoroughly & even guided us to our unit. Extremely helpful and professional, would definitely recommend using this Public Storage facility!
Karen always takes great care of me with tips and suggestions for my storage needs at Public Storage. Never an issue with my unit.
Kimberly was very helpful and cheerful. She showed me a perfect unit for my belongings, explained the details clearly and reviewed the insurance information. This location is perfect for me, near enough to quickly drive over to place items into the unit.
The lady Karen at Public storage was super nice. She helped me with a car storage rental, even tho I couldn’t come in right away she saved my unit. She is very nice and the other lady in there with her was nice and helpful too. They had some system issues but they were smiling the whole visit. If you looking for a reasonable storage with nice and friendly staff this is the place to go. Thanks again Karen
Karen, Ashley and Lisa were all great in helping find a unit that fit my needs even though there were no unit spaces available at their location when I went. Thank you all so very much!!!
Excellent Customer service! Karen was extremely helpful assisting me getting into my unit after losing my key. She was very friendly and provided great communication. I highly recommend this property.
Great service from Karen and Candice
It’s awful. Overcharged and customer service was rude to my mother.
POLITE, FRIENDLY AND HELPFUL STAFF AAAAA++++++....THANK YOU SO MUCH KAREN, JAMIE AND KIMBERLY!
Karen was very helpful
Karen is the best she answered all my question and was very helpful
Karen and Rita were extremely helpful in helping me find the lowest rate. They are very accommodating and patient. I received 5-star service.
Karen and Ashley did a great job showing me what was available and got me set up easy as pie.
Rita and Karen were very helpful in getting my company settled in our new storage unit. They had outstanding customer service and I am truly satisfied. Everything was clean and convenient and they answered all my questions.
I have always receive excellent customer service from Karen. She is very helpful and goes out of her way to assist with any thing I may need. Her positive attitude goes a long way.
I want to thank Rita for listening and assisting me with an issue I had at my Public Storage location. Bottom line, Public Storage was very considerate and gave me a credit toward my next monthly bill. I very much appreciate the credit, the consideration and professionalism demonstrated in my case. Thank you
Rita and Karen are awesome !
Great Job Karen and Rita! They helped out a lot.
Love the service here. Love . Karen. Very courteous and professional. Always a happy smiling face with . Karen! Jared Howe unit . D-32.
Karen was absolutely amazing. Very informative and very helpful and knowledgeable as well.
Karen was both helpful and made this move in my business go beautifully I appreciate everything give her a raise she deserves it!!!!
I had a great experience working with Karen! The facilities are clean, well lit, climate controlled, and secure. Karen was very informative, prompt, and she has an amazing personality. Both great customer service and great facilities make this spot, one I highly recommend!
Karen did a wonderful job showing me my storage and running through everything so effectively.
Karen we were here fixing the heat and she was so nice and sweet so helpful
Rita was very helpful and professional. The facility is very clean and it was easy to unload the stuff into the unit. Very happy with this location and the service.
Great service! Karen is always so wonderful and helpful.
Very friendly and kind rita and Karen were amazing
Rita is respectful kind and professional. She is an asset to the organization. Very smart Rita also took her time and explained the policy to me bit by bit detailing everything. I would highly recommend all my family and friends to this location Rita took very good care of me.
Awesome place, been here almost a decade.. never trouble, always clean, and Karen in the office is super friendly and helpful! Gonna miss the place. 😊
I’ve rented from public storage in Southfield for years ! I’ve been paying my rental fee in canton on Michigan at store 26555! The customer service by Karen is outstanding ! She is always professional courteous helpful positive and cheerful ! She always treats customers respectfully and politely ! Of late Karen has been working with Tiana ! Tiana is also professional respectful helpful positive courteous and polite ! They are a great team !
A friend of mine referred me to this Public Sorage facility and the advice was right on! Other companies tried to sell me more space than I needed, but Karen was super knowledgeable, friendly, and helpful and put me in a unit that was exactly the right size for the items I needed to store.
Karen was so informative and kind. Her expertise allowed her to service 3 customers at one time. The units are clean and affordable. I think I made the right choice.
Karen was so pleasant and went over and beyond her duties. I like this storage just because of her
Premium storage at a premium price.
Good prices, the facility is well kept and clean. Rita and Karen were friendly, professional and helpful.
After getting a storage unit at this location, I would never go anywhere else. Its clean, has multiple easy to access bathrooms, huge loading and unloading bay for the climate controlled sections (which is heated!!) Floors are super smooth, elevators are high and the hallways are fairly wide making it's incredibly easy to load/unload multiple large/heavy items in a short amount of time. Huge thanks to Karen and Fannie for showing us around the building and explaining everything in detail!! Customer service is always super friendly and knowledgeable 😀
Karen helped me acquire my storage and provided tons of helpful information for my moving process!!!!! She the best!
Karen helped me out so much I was stressing about find in a storage. I found this location online and I called she told me that she doesn't have anything available. but she promised me to get back with me soon. when she have something available. after a couple days she called me to tell me that she found me one. she helped me out booking it online. I would definitely recommend Karen to help any new customers for this place.
Leased two units here for several months. Everything was well-maintained, well-lit, and the service was top-notch. Highly recommend.
KAREN is Extremely knowledgeable of ALL storage needs and very professional. Great friendly & SAFE atmosphere. Wish access to outside units was 24 hours tho. I will definitely recommend to family, friends & students. BONUS: literature is also available in Spanish.
Easy sign-up, low rental rates and very friendly.
This is great facility with a heated indoor loading/unloading bay and truck dock. Karen and Ashley were extremely helpful getting us setup with a storage unit. Karen and Ashley were very accommodating. The facility is kept very clean, including the hallways, units, bathrooms, elevators, and loading area. Carts are available for loading/unloading. The facility is very secure with keypad access and gates. There are units on main floor, 2nd, and 3rd floor all accessible by stairwell and elevators (2). Access hours are limited, Mon-Sun 6:00am to 9:00pm, but I feel this adds to the security of the facility.
Karen is a very helpful person. Extremely professional and extremely helpful thanks a bunch!
I just got my storage few days ago. Karen, Ashly and Ron were very helpful. Helped me a lot and answered all my questions.
This location usually have some great deals. And the staff Karen is super helpful!
Karen was awesome!! Came in early to help me before class! Moving guy was awesome too! Thank you for your help!
Met with Karen and she was very informative. the location and space was clean and we moved forward with the rental
Karen is very attentive and answered every questioned we had.
Staff was very kind and helpful, even in switching units when we realized we had the wrong size. Thank you to Karen,
Karen was amazing! She was so helpful getting things set up for our church; was knowledgeable on all questions that we had; showed us around; was just all around sweet lady. We loved how clean the facility is, well lit, and the great prices compared to a few others places we checked into. We highly recommend this Public Storage facility!
Karen and Ron are the best they really helped me out the other day with my storage. They go the extra mile to make sure they take care of you and help you anyway they can.
The ladies who work there are very nice. The climate is perfect for my storage. I would recommend it.
Karen is great she’s got a great attitude and is incredibly friendly, highly recommend her for any higher positions because of her enthusiasm.
Karen is such a helpful person for all your moving needs. She helped me pick out boxes according to the things I was getting packed such as plate and glass dividers and also told me which package deal was better for moving out of my house. She always asks if you need any extra items (that often times you think you may not need, but you end up needing it) and Karen is very good with people. It's hard to get good customer satisfaction now-a-days, but you won't have that problem at this location while Karen is there.
Great facility and staff! The facilities are clean and easy to navigate. Karen was professional, accommodating and extremely helpful with making a decision. Thumbs up keep up the good work!!
Had a wonderful experience with Karen. She has very good interpersonal skills and years of experience to answer questions and expedite the process. I would recommend Karen to anyone looking for a knowledgeable, transparent, professional associate to address their storage needs. Thanks Karen for the laughs and the conversations despite the 100+ degree weather outside.
Gated. Descent storage space. Clean environment
Very friendly professional staff! Ron and Karen were excellent. Highly recommend this location
What is the time U close today, Saturday?The latest I can go to my Storage?
First time at Public Storage. Karen and Ron were awesome and took care of everything I needed. I was very impressed with this facility, the cleanliness and professionalism shown.
Karen and Ron were extremely helpful and courteous. Karen was patient with my questions and very knowledgeable about my spatial needs
Karen was SUPER! She welcomed my son and I from Alabama coming in to get a storage unit with the biggest smile and her personality was awesome!
Beverly and Karen were very helpful with my transfer! I would recommend any military family to use them for your storage needs!
Karen was amazing! Friendly, knowledgeable and took the time to explain details thoroughly, although it was passed closing time. Thank you! She is a great relrerepresent for Public Storage.
The manager VAl was very professional, polite, and hopeful in helping me with my needs. I would recommend this location to anyone because their needs will be met. Thanks Val.
Very smooth process opening a storage unit. Thank you to Karen and Rachel!
This Public Storage facility offers competitive indoor storage prices in a clean, well kept environment. Karen's knowledge of the facility's business model allows the customer to tour the facility, choose the appropriate unit size and electronically process all paperwork in an efficient, friendly customer focused manner.
Karen she is wonderful She give us the best service and politeness excellent customer service .Thank you so much for everything
Charlotte & Karen are TOP NOTCH!! Thank you girls!!!
Karen is SOOOO helpful. This was my first storage experience and she made it so easy to understand. I wish I could give her 10 stars, she is amazing!
Karen and Sarah are so helpful and cheerful and know just what to do when it needs to be accomplished. the facility is clean and bathrooms are clean. the only thing I would like from public storage is better rates for long term users of this storage facility.
I Love their customer service
Thank you Karen and Sarah! You are the best!
Daniel and Karen are the best. They were big help.
Karen was very helpful she did a great job in showing me my space and giving me the rundown of everything. The facility is clean and easy to access. I felt good about the deal I received and safe about keeping my things there!
Public Storage a clean and nice place to store your personal property Val the sell rep at this location is well informed about public storage and her up beat attitude is refreshing and joyful . Thank You Val Public Storage should be proud.
The facility was very clean and I appreciate Daniel trying to get me the best deal possible
Karen and Kari were absolutely wonderful. They helped me with determining what I needed for my move and extremely patient. I can’t thank them enough.
Sarah was great, the best information every helpful. Beautiful smile.
Staff was very courteous and provide all the information I needed. Sarah helped me to open my account. She an excellent employee and very knowledgeable about property. She was very helpful. I will recommend this place to my friends. Dipak Shah
We had a great experience at this location. **Sarah** is new to this location, but she made it easy to book our storage unit. We are happy they had what we were looking for, and they are right around the corner from our new home, so it will be easy to move. Thank You so much for being very accommodating.
Daniel was very helpful and answered all my questions. Great facility.
Sarah did a great job getting us the best deal and unit available. Clean, professional and fast! Two thumbs up!
I Rented with Public Storage for over 2 years, the propperty manager Karen was always very understanding and professional. I would recommend Public Storage to people I know.
Very friendly and clean.
Karen was amazing very polite does an awesome job and she a social butterfly! Great experience! I recommend.
Friendly safe and secure
I had a great and fun experience at this location. Daniel and Rita where awesome and very helpful! They need more people like them.
Daniel was a great help! He explained the billing process and what to expect with Public Storage's autopay system. Very polite and warm!
I had a great experience with Rita and Karen costumer service was good
Karen and Rita were fantastic!
Daniel and Keri were great to work with at the facility. We were given options to fit our needs. Thanks!
Kari and Karen are GREAT. Always helpful in solving an problems, the place is always clean, and the process for signing up, moving in/out, and any other issues is efficient.
Daniel and Karen are the best! Genuinely nice people! Both make you feel like they've known you forever. very clean facility, definitely monitored. Both will gladly answer questions and help in any way. very glad to be renting a storage unit from public storage! Thanks for everything Daniel and Karen.. Tommy-&-Brandi
The room the storage has,the Security and the amount that is charged per month is very reasonable.
Karen and Tiffany are great! Had a welcoming experience and they have been a great help everytime I needed something for my unit! Definately use this location, they truly care about their customers 😊
I always have no issues here. Karen and Tiffany are always super helpful for me. They are personable and always a pleasure to talk to!😊
Rachel and Brandi were extremely helpful and friendly while I was there. They made the experience easy and fun.
Kari made it very easy. Thank you
Kari was great and took her time to make sure I understood all the fees.
I've been renting from this facility since 2005. First, it was U.S. Storage Depot, and then Devon. I have plenty of experience renting storage units and I can assure any prospective client that Public Storage of Canton is one of the best I've ever dealt with. The staff is GREAT. The manager: Karen, is always attentive to my needs and concerns. She is a great listener with a high level of professionalism. The greatest asset any company has is its employees, and Public Storage has a true jewel in Karen. I'd recommend Public Storage of Canton without hesitation.
I came in today to get my gate code Karen and Kari were a awesome help. Great customer service by the both of them.
Karen was great. Shes very nice n professional. Everything was explained clearly. She make sure that I understood everything and also showed me a few units to make sure that I was totally satisfied she was great and has a great personality and I just want to say thank you to her and public storage
Karen was very polite and helpful. She made everything easy and quick.
Karen was extremely helpful and accommodating
I stopped by the Canton MI location this afternoon, and the two young lady's Karen and Charlotte were in the office, they both treated me with the utmost respect and I found my self walking out to my car with a smile on my face.
Charlotte was very helpful!! She had a great attitude and made the moving process fast and enjoyable. Great customer service. Would highly recommend this facility. I have had nothing but great experiences. Thank you Charlotte and Public Storage.
location was very professional. Charlotte was very helpful with assisting me and had a very positive attitude! Great staff!
Karen is an absolute pleasure and helped with all of my questions. Couldn't recommend enough!
The facility is a five star. Karen the site manager provides great customer service and is very attentive. Everyone else that I have ever dealt with at this location has been very rude. They have also not been very knowledgeable about their property and the services they provide. Last week I called and asked if Karen was available and the guy answered that he was the site manager and that I could ask him. I said that I thought Karen was and he responded that she was not and that he was. Unsurprisingly he was not able to answer my questions about their policy accurately and needed assistance from the person training him. Staff changing frequently at a business is red flag to me.
Karen and Germaine were so helpful. They explained everything very well and they deserve a raise for their professionalism and general helpfulness. Thank you!!!!
Karen and Germaine were extremely helpful and nice when we really needed it, also Karen showed me how to do reviews on google! Thanks Karen!!!!
Karen and Tiffany were great! They were very helpful and made sure I got everything I needed to make moving a little easier!
We had Val as our service manager. She was very professional, thoughtful, and took the time to explain the ins and outs in an efficient manner. She really made us feel comfortable with the decision we made and didn't try to sell us on it. She merely presented the options and let us make an educated decision. Thanks for the excellent service.
Great storage great price. Lovely hours
Great staff Vale and Germaine take care of me
Karen & Val were awesome. Knowledge and professional .
Karen was great! Gave me good advice and great customer service I'm still in the parking lot writing this review 😘😂
This one of my favorite locations in the public storage family I always recommend this location first because of the great staff and the new edition of Germaine makes this location even better. He was so calm and funny
Called looking for quotes. Germaine did a great job and was very pleasant.
Val was very helpful and personable. Helped me prepare for the unit, move boxes in my car, and figure out the how to use a tap handle lol.
I did an on-line reservation and received a confirmation call from Karen right away. She was very personable and helpful over the phone. Val helped me when I arrived to sign the lease, etc. Val was OUTSTANDING, showing me where my unit was, making sure my unit was appropriately sized, and taking care to answer all my questions and explain everything thoroughly. She was friendly, professional and efficient – a great combination for good customer service. The facility is very nice – immaculate, secure, well-lit and definitely climate controlled (it was more comfortable than my house).
Karen and Val took excellent care of me. The facility is beautiful, and the managers are friendly and helpful.
Val is the best! She had me in and out within 15 minutes. No time wasted great prices and very professional.
Val was very helpful and provided great customer service. The facility is very clean and you could even smell the bleach they used to clean with. This is definitely a great facility and anyone would be happy to use the storage units.
My experience was very nice and I would love to have someone else get storage from here Brian and Karen are very professional and gives you the best options for your needs
I visited this facility yesterday and was greeted by Val, who showed me around and answered all my questions. She was extremely polite, friendly and very professional. A true credit to your company.
Great staff! Val helped me get all of my moving supplies. Facility is very clean.
Great location and Karen was awesome.
Val was excellent. She went above and beyond making my day sooo much easier. If it's a five star rating... she gets a 12!! Public storage in Canton is THE BEST!
On July 9th I became a 1st time public storage renter. Val was very helpful and made sure I was renting the size storage unit that I would need. She had all the paperwork ready to go when I arrived making the process run very efficiently and smoothly. If I need a storage unit after this I will for sure return to this facility.
I have had a wonderful experience at this facility. And Val is a fantabulous customer service person! She is a VALuable asset😉!
Karen is amazing! I don't know what I would do without her, she's the reason that place runs as well as it does. I would send anybody there to do business with her. She should be promoted!!!
What a great experience! Jayzah was the best! She is great at multi tasking. She was the only one there and had a lot of customers.She kept a great attitude through out the whole process. public storage needs to make her a Manager!!!! She is Manager material!
Great Staff Karen and Sydnee are Respectful and friendly and are very fast and efficiant on getting what you need in a timely mannor. The location is well maintained and has an easy access in and out.. Please stop in and See Karen and Sydnee today for all you Storage and Packaging need's..
Clean, well lit indoor units. Great price on the move in special. Friendly and professional staff. Jayzah was super helpful and went above and beyond staying after closing to get us into an additional storage unit after our movers determined they had underestimated how much space was needed.
Great and friendly environment with great help. The service was spectacular and helpful. I was sydnee's first office move in and she did and excellent job selling the unit. Clean environment! Karen, sydnee and val were very friendly and professional!
Staff was very helpful, friendly and informative. This was not our first experience with Public Storage but I must say it was the best experience spent opening an account. Brian, Sydnee and Karen were great and made us feel like we were apart of the public storage family.
Tiffany, Karen, and Val were very professional, friendly and what a great team to do business with. I drove past many rental companies and this was totally worth the experience . I recommend this Public Storage to all my friends!!!
It was a very clean place! Karen and Brian were great, made sure I got the right size container and a great deal for first month's rent. I was very pleases
Karen is very helpful and friendly.
Karen was helpful and knowledgeable about the business.
Location is clean with ease of access. Welcoming staff persons Karen and Morgan went above and beyond to provide exceptional customer service. I would highly recommend Public Storage to my friends and family!
Another great month with Denise and Karen they really go out of their way to keep the customer happy!! Love these ladies!! They are a plus for business!!!
Karen And Morgan, Did a great job and I'll come back. Soon.
Karen & Morgan were excellent! I was Morgans first customer and she did an outstanding and professional job! Karen did a great job backing her up and helping Morgan out! They made the process painless and quick! Great job!!!
Awesome customer service and workers. Thanks to Kelli, Karen, Denise, Courtney, and the new girl in training. You guys are terrific and really went out your way to help my family get through a very stressful time. Couldn't have done it without you all.
Awesome workers that go beyond the normal to help when you are stressed out from moving. Thanks to Kelli, Karen, Denise, Courtney for all of your awesome customer service and help. Always use this location for your storage needs.
Karen and Denise are very nice and helpful!
Karen and Jayzah were great answered all of my question and were every helpful. Thank you ladies!
Great prices and Denise and Kelli were very friendly and helpful. They found exactly what I was looking for.
Karen Kelli jayzah did a good job
Karen, Jayzah, Kelli and Denise are great! I recently transferred from one unit to another and the transition was handled very smoothly and without a glitch. I started with Denise and ended up with Karen and Jayzah. I love the fact that the facility is indoors and close to my home. I would recommend this facility to anyone who is looking to store their belongings.
While at the facility Karen and the new girl JayZah where very helpful and saved my day. Thanks again you guys!
This storage place is awesome because Karen's leadership and personality. Denise is pretty good too. They will take care of all of your storage needs.
Good prices, very clean, well trained personnel Karen and Courtney were very friendly and helpful towards my transition to move my items into Public storage
Val and Denise are super helpful and took great care of us today. Thanks, ladies!!!
Karen and Denise were great! Even more than great! We first went to Public Storage on Michigan Ave here in Canton and we were impressed with Karen and Denise, how professional they were, how they showed us the type of unit we needed and then showed us around the facilities. We wanted to check out a few others places before making a decision and found that customer service wasn't a part of the other storage units. Because of the customer service of Karen and Denise we returned to Public Storage on Michigan Ave and signed the contract.
Went out of the way to find what I needed. Provided very good service. Polite and efficient.
Warm climate, good location, convenient access with the drive-in bay. Very spacious with quite a walk to some units, but when it's inside a warm and cozy building, it makes winter storage a lot easier to handle. As for the staff? Karen and Denise did a wonderful job of training a newer associate, Jayme, who also helped us get everything set up. While I already knew the facility rather well, they still went through the script to explain everything -- you'd think I'd be annoyed by that, but it actually made me feel more welcome and also gave me some details I might otherwise not have known. All-in-all, prices and all else considered, I'd definitely recommend this facility for storage needs. With a variety of sizes and styles of storage units, and a helpful and friendly staff, it's hard to find a better choice anywhere else.
Good prices and a clean well kept facility. Denise was great help!
Beautiful staff I love these girls Karen and bell are very kind and generous if I was older I'd say I got the hotts for Karen but they are amazing
Great service, clean facilities, and Karen (the sales rep) did a great job and provided us with very helpful information!
The customer service I received from Val and De Andrea was awesome A-1!!! The location was emaculate and was totally different from the treatment i received previously. Thank u ladies you rock!!
My experience was amazing. Karen and Denise took such good care of us. Karen went above and beyond her job. She used her cell phone to find us a better price for the unit. She also checked on us at least 2 times. She hugged me when she knew I was stressed. She was amazing. She saved our day. My parents had just drove 2 days strait from Florida. God bless you Karen. Thank you for going above and beyond your duties to make us happy.
Karen and denise is very good at there job
What a staff!! Karen, Denise and Val were the last three to help me. And I know I am leaving someone out. Clean, well kept but great service is the reason I will go no where else
Karen and Denise have been very helpful and easy to work with. Whenever I have questions or concerns they have assisted me with a positive and pleasant demeanor. So far the company seems to be transparent with their policies. I would recommend reserving online as opposed to coming in first if you are interested in saving money as there are a lot of first month specials online.
We have not yet moved our belongings of mom mom's into storage yet. However, the process of figuring out and arranging an out of state move was so much better with the help of the Michigan Ave., Canton Twp. staff. They are totally awesome and a pleasure to work with.
Wonderfully helpful Karen Denise & Mike. Had me feelin like a guest in their home.
Val and Karen were great!
Great service (especially Denise and D'Andrea). Much better prices since switching from Devon.
Keren and Denise were so awesome. Excellent customer service. I arrived late and told them I had to be out by a certain time and they did wonders, went over everthing in a fast pase for my needs. First time customer and will recommend anyone to those two wonderful ladies!! I see that they are hiring as well. Would love to work with those two!!! So seriouse tho!😘😘😀
Love it karen
Services treating me right and took care of my miss Karen,she is so nice,and Denise was nice 2 love them they are the best.
Denise and Karen are fantastic! We were late and they were very helpful, very personal and professional. I would definitely recommend this PS to anyone! One of the fastest and greatest experience we have had at any PS throughout the country.
5.0 star rating 11/1/2016 First to Review I found a suitable winter/indoor storage space while searching online. When I arrived at Public Storage I was greeted by both Denise and Karen at the front desk and was promptly waited on and advised to go ahead and pull my Boat around to the storage directly. When I pulled around was pleasantly surprised to find it a drive-thru space at same price I shopped a single door unit. Opened it up and it was very clean and in A1 condition. The reason I am writing the review however was the customer service provided to me while I was attempting to maneuver my boat and trailer into storage space- I feel I am a good driver and skilled with truck and trailer. That said my rig would not be tucked in for the winter without Denise direct help in this move- She spotted for me and gave the guidance the situation called for and smiled while she did it. Big thumbs up to Public Storage and the girls at the front desk!
Val was very thorough, made sure I understood the process. Took me around & show me the units I needed too see. Lovely staff. Definitely coming back, if needed.
We had more stuff to store than expected and needed last minute "spillover" space and Rebecca, Denise and Karen were able to cheerfully and quickly accommodate😊
Val, D'Andrea, Karen were great CSR's!!!
Loved the service in there. Denise and karen were both helpful and friendly. Thank you :)
Excellent customer service ,they welcome you with a smile when you walk in. I met Karen and Denise and they were super professional. Karen showed me my storage room and she gave me the best deal. She's the best .Plus the place was very clean and secured so you feel safe to keep your stuff there. The prices are reasonable and the service is excellent!
This storage center is AWESOME... put every other one I've seem to shame! Not only is it very clean, secure, and easily accessible, but the customer service is fantastic. Denise and Karen were extremely helpful when I went in to get a climate controlled unit, going above and beyond to make sure that I was a happy customer. A++!
Denise & Karen were very helpful & kind in explaining our options. This location is very nice and convenient.
It was a pleasure working with Karen. She was knowledgeable and very thorough. I like the cleanliness of the facility. The security and access is better then many places I visited.
Karen and Denise are the best Management in storage I have ever dealt with. Top notch customer service and an unprecedented facility. I would definitely recommend this Public Storage location to family and friends. Choose this property and you will not be disappointed.