Jacob was super helpful! Very smooth process.
Each time I visit this property I see the manager Alex working hard to keep the place in clean and in good shape. The rope handle on my storage space was frayed and dry rotted. Alex noticed and replaced it for me without me even having to ask. The prices have gone up over the years, understandable, but it's the great service that keeps us here as a renter long term.
Amazing storage facility!!! Karen was so helpful and easy to work with!! Thank you so so much❤️ u need a storage rental this is the place!!
I came here to rent a storeage when I'm moving to my new apartment. Alex was friendly and helpful and helped us change a lightbulb in the store space. The move in deal was cheap compared to other places nearby
Savanna and Alex and Sidnie were all helpful answered my dads questions glad they have customer focus people there to help us
Savanah is a very helpful. Thanks for your help.
Great experience so far! Sydnie and Karen were kind and accommodating when I initially had questions about the unit size I was interested in. I'm a visual person and they allowed me to see a unit to help me make me decision, which felt supportive.
I admit that at first I was hesitant to use the app but decided to give it a try. I've had to do several trips and truly appreciate the ease and efficiency of using the app. No problems accessing my unit, with the lock provided, or moving my items in on multiple days.
Moving can be stressful but using Public Storage has been a smooth process for me overall. I feel confident that I could reach out with any questions or concerns if needed. The employees have been communicative, informative, and helpful. Thank you!
Needed a storage unit close to the new location I was moving to, the distance is perfect. Was very easy to work with the staff (Karen) and even informed me that my own renter's insurance should cover the unit, which is great news. Haven't had any issues with the unit or moving stuff in and don't forsee issues as the app helps with the essentials like paying my bill and accessing my unit with property codes and Bluetooth connection to gate controls. Simple and hassle free.
Great service from the Canton Mi team!
I advise to look into getting a unit when they have deals/discounts and also shop different locations. At one location I was quoted almost double what I’m paying a month. It’s a clean facility, gated, and camera monitored so it feels safe. Great value for storage and the app has a button to open the entrance and exit gate. I was told that the price could change in a few months so, I will update as needed.
Talked with Karen. Because of issues with my "cookies" we had such a hard time completing my reservation. But she stayed on the phone with me throughout the entire process until SHE could see the confirmation. I would give her a 10 if I could.
Karen (the good one 🤣) is such a sweetheart and was a great help. My first time having to use a storage unit and she made it easy for me! Thanks so much
Karen and Lawana were very helpful and informative with my questions about moving and storage and funny and patient listening to all my stories.
Mary is a pleasure to talk to and easy to work with. I can appreciate good customer service.
I WAS HAPPY TO TALK TO KAREN. SHE HAD ME LAUGHING. SHE WORKS AT PUBLIC STORAGE BECK. IN CANTON ON MICHIGAN AVE
I've had a unit here for several years now, and the only negative thing is they go up on the rent often.
Today I'm changing my review had the pleasure of speaking with Chris he was very kind and courteous he listened to my concerns and addressed them he explained I had been given incorrect information which was very helpful I've been with public storage since 1999 when my daughter started at the university of Michigan even after she graduated college I used them its a blessing when a company hears you and reachs out prior to my previous review I was 100 percent satisfied and thanks to Chris I'm 100 percent satisfied again I appreciate you taking time out to call me I highly recommend public storage they will listen to your concerns always clean and safe
God bless you
Roberta Wilson
Easy.convient ..paid my bill
Great clean place to store your items. Friendly employee.
She was very good and helpful to me
Colleen provided me with the best service. She had to walk me through the process and did with great care! Very helpful!
Colleen was very nice and friendly. Public Storage is a great place to store.
I highly recommend Public Storage, the staff, Colleen was professional and friendly!
Colleen was amazing and very helpful! Highly recommended!
Easy, convenient and friendly staff!
Great, quick service. Hassle free!
Outstanding facility, excellent customer service from Colleen, very professional company. Highly recommended.
Keep up the great job!
I love public storage on Michigan. Colleen is so helpful and sweet. I was able to get a cheaper smaller unit to fit my needs a a few spaces down from where I had my larger storage with the help of colleen. # 1 in customer service. Thank you
Tommie is awesome! They are a great asset to the company
China phone etiquette and customer services was appreciated.
Called because my rent increased and China was able to help me, she was professional and courteous if I could give 100 stars I would. Thank you CHINA
Today I had the pleasure of working with China. She was knowledgeable and super sweet. She went above and beyond to help me and my Daughter. I went in right before closing, and she was so patient and kind. I greatly appreciate patronizing businesses that have such amazing people like China. Thank you!
The staff was professional very courteous in other words they were excellent
Tommie was awesome , she had the patience and perfect hospitality along with givin me the right insight on the information I needed to know to make things run smoother
I had a wonderful experience yesterday with Tommie and David. David call to reassure that I reserved my storage united and help set up an appointment to meet with Tommie in person to take a look in the unit.
David was kind and easy to talk too it made the experience fun.
Tommie was kind, polite, and very patient with me and my one hundred and one questions. She reassured me of all of my worried, and took even further to make sure that the unit was going to be the best fit for myself. she walked me to my united and advise me the best/ optimal way of getting into my unit.
And for anyone like myself who have a disability, Tommie made it her top propriety in making sure that I was comfortable and understand every step along the way. I couldn't be more grateful, and having a laugh and making a friend was the cherry on top! Thank you guys for helping my brother and I!!! :)))
I started an online reservation for a unit and the lady at the counter, Tommie, helped me complete it in person. She was really nice, in a world where most receptionists hate their jobs and let it show. She showed me the unit and walked me through the process in a knowledgeable and courteous demeanor. With my experience, I would recommend others use this storage location
Thank you! Thank you! Thank you! Tommie, property manager, was very helpful when I noticed we needed a larger unit. Her professionalism and attention to details made the process of vacating one unit and obtaining a new larger unit seemless. If you are in need of storage, please come see Tommie. You will not be disappointed!
Tommie gave great customer service and is an asset to the company. Made the process so much easier and was very helpful! Very pleased. Thank you so much! -D&M Lewis
Property is well maintained and Tommie was excellent.
Tommy is very pushy person :). Just kidding she is 5 star!