Public Storage Self-Storage Units at 45229 Michigan Ave, Canton, MI
45229 Michigan Ave Canton, MI 48188
Full Service Kiosk Available
Rent and pay for your space online – today.
Move in during gate access hours.
Onsite Manager Hours
Mon-Sun Self Service - online & on-site eRental
Move-In & Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Small, Medium & Large Storage Units
5'x5'Online only price$ 46/moSmall 5'x5'
$ 46/mo $62Best Price Label2 units left!
- Climate Controlled
- Inside unit
- 1st Floor
5'x10'Online only price$ 66/moSmall 5'x10'
$ 66/mo $88Best Price LabelHurry!
- Inside unit
- 1st Floor
5'x10'Online only price$ 69/moSmall 5'x10'
$ 69/mo $92Best Price Label2 units left!
- Climate Controlled
- Inside unit
- 1st Floor
7.5'x10'Online only price$ 78/moMedium 7.5'x10'
$ 78/mo $104Best Price Label1 unit left!
- Inside unit
- 1st Floor
7.5'x10'Online only price$ 95/moMedium 7.5'x10'
$ 95/mo $127Best Price Label1 unit left!
- Climate Controlled
- Inside unit
- 1st Floor
7.5'x10'Online only price$ 103/moMedium 7.5'x10'
$ 103/mo $137Best Price Label1 unit left!
- Outside unit
- Drive-up access
10'x10'Online only price$ 116/moMedium 10'x10'
$ 116/mo $154Best Price LabelHurry!
- Outside unit
- Drive-up access
10'x10'Online only price$ 126/moMedium 10'x10'
$ 126/mo $168Best Price Label2 units left!
- Climate Controlled
- Inside unit
- 1st Floor
10'x15'Online only price$ 138/moLarge 10'x15'
$ 138/mo $184Best Price LabelHurry!
- Outside unit
- Drive-up access
10'x20'Online only price$ 176/moLarge 10'x20'
$ 176/mo $235Best Price Label1 unit left!
- Climate Controlled
- Inside unit
- 1st Floor
10'x25'Online only price$ 190/moLarge 10'x25'
$ 190/mo $253Best Price Label1 unit left!
- Outside unit
- Drive-up access
10'x30'Online only price$ 196/moLarge 10'x30'
$ 196/mo $262Best Price Label1 unit left!
- Outside unit
- Drive-up access
Nearby Self-Storage Locations
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 480)
Colleen provided me with the best service. She had to walk me through the process and did with great care! Very helpful!
Colleen was amazing and very helpful! Highly recommended!
I highly recommend Public Storage, the staff, Colleen was professional and friendly!
Colleen was very nice and friendly. Public Storage is a great place to store.
Easy, convenient and friendly staff!
Great, quick service. Hassle free!
Outstanding facility, excellent customer service from Colleen, very professional company. Highly recommended. Keep up the great job!
I love public storage on Michigan. Colleen is so helpful and sweet. I was able to get a cheaper smaller unit to fit my needs a a few spaces down from where I had my larger storage with the help of colleen. # 1 in customer service. Thank you
My brother and sister in law rented a unit here and The company placed a temporary lock on it until they brought in a lock, and within 24 hours the lock was on the ground and all of her stuff was gone! The company then said their unit is in a “blind spot” with the cameras. Very fishy, do not rent a unit from here. This company should be ashamed!
Tommie is awesome! They are a great asset to the company
China phone etiquette and customer services was appreciated.
Called because my rent increased and China was able to help me, she was professional and courteous if I could give 100 stars I would. Thank you CHINA
Today I had the pleasure of working with China. She was knowledgeable and super sweet. She went above and beyond to help me and my Daughter. I went in right before closing, and she was so patient and kind. I greatly appreciate patronizing businesses that have such amazing people like China. Thank you!
Initial fees were not properly explained when I called. On my day off check-in, I was unpleasantly surprised with the extra fees I was never told about. Ended up not getting the unit because of it. Huge inconvenience.
The staff was professional very courteous in other words they were excellent
Tommie was awesome , she had the patience and perfect hospitality along with givin me the right insight on the information I needed to know to make things run smoother
I had a wonderful experience yesterday with Tommie and David. David call to reassure that I reserved my storage united and help set up an appointment to meet with Tommie in person to take a look in the unit. David was kind and easy to talk too it made the experience fun. Tommie was kind, polite, and very patient with me and my one hundred and one questions. She reassured me of all of my worried, and took even further to make sure that the unit was going to be the best fit for myself. she walked me to my united and advise me the best/ optimal way of getting into my unit. And for anyone like myself who have a disability, Tommie made it her top propriety in making sure that I was comfortable and understand every step along the way. I couldn't be more grateful, and having a laugh and making a friend was the cherry on top! Thank you guys for helping my brother and I!!! :)))
I started an online reservation for a unit and the lady at the counter, Tommie, helped me complete it in person. She was really nice, in a world where most receptionists hate their jobs and let it show. She showed me the unit and walked me through the process in a knowledgeable and courteous demeanor. With my experience, I would recommend others use this storage location
Thank you! Thank you! Thank you! Tommie, property manager, was very helpful when I noticed we needed a larger unit. Her professionalism and attention to details made the process of vacating one unit and obtaining a new larger unit seemless. If you are in need of storage, please come see Tommie. You will not be disappointed!
Tommie gave great customer service and is an asset to the company. Made the process so much easier and was very helpful! Very pleased. Thank you so much! -D&M Lewis
Property is well maintained and Tommie was excellent.
Tommy is very pushy person :). Just kidding she is 5 star!
I was late for an appointment to sign my contract? But i had called earlier about going to the wrong location. Teresa was still waiting for me and even after i got caught up in a traffic jam, to be over an hour late for our meeting, Teresa was still there waiting. It made me feel pretty special. I was so appreciative of this extra service it helped make up for the previous weeks spent packing.
Property manager refuses to answer the phone.
It’s been crazy so my review is really late but the young lady who works the front desk was AMAZING! She definitely assisted us in bind when she didn’t have to. I definitely recommend this facility.
Tiffany was great !! Very helpful, upgraded my unit, an was all done in a timely manner !!
Clean units for an affordable price. Tiffany made the process easy for us!
Tiffany was so AWESOME!!! She was very helpful and nice!! I enjoyed working with her!!!
Stellar customer service provided by the manager Tiffany. She was kind, knowledgeable and even helped me carry purchased items to my car. Will definitely be back in the near future.
Tiffany was amazing and showed great customers service.
Tiffany is the best! She is kind, friendly, helpful, and conscientious. She is wonderful representative for your company and someone you should be proud to employ!
Tiffany was very helpful! 5 star service!
Tiffany was very informative with the types of moving supplies I would need.
Great job very professional. Thank Tiffany
Tiffany was very helpful in moving and answering all my questions. 😊 Highly recommend it
Great Service! Very helpful
Tiffany offers great customer service. The storage area and general areas are always neat and clean.
Thank you for the fast service with a pleasant attitude Tiffany. Great Job!
Great customer service! Tiffany is amazing, super helpful and informative.
I made a payment error and tried to correct same day. The store manager there was not helpful and directed me to Corperate which they had no idea how to assist. My rent went up and I was told she would see if I could get the same rate and days later no reply. I ended up moving my things out. She was less than helpful and did not want me to wait for my close out receipt. I said I need proof of closure she did not want to do the inspection and thought I was someone that would take her work for it. I am not. I waited for proof. Given the history, I knew she would not follow up. She was offended at this and called me rude she didn’t want to help me previously and I told her I didn’t trust that she would keep her word. I called the dm back last week and no reply from this error. Would not rent here again due to poor customer service. It’s not anyone’s fault her life is so miserable and she has to project that energy onto people needed assistance. She put herself in that position.
Clean facility however the door to access the inside units was broken and would not allow entry. A second door was provided that was further away from my unit.
Place was clean and the Property Manager Val was very helpful.
Good but after 6mts the price goes up.
Thx DeVenique you rock! Job well done! 😊
Wow...took some hunting but finally found the one to keep our stuff safe and protected!😊Val made everything so easy and efficient I just wanted to say thank you for keeping us safe and well informed! You made my experience better than I could've imagined...thank you!!!🙏🎄💖
The on-site person who was helping us was Val. she was very very nice and polite she explained everything and made sure that I understood everything she's AWESOME! Every time I come it's very clean there
Great storage facility Staff is very helpful
Best deal on storage units around and val was very helpful
Val was incredible. We drove in from San Antonio and she helped us was very patient and knowledgeable. I would recommend facility to anyone. Most of all I would like to thank Val . She runs a very clean facility and she is wonderful to deal with. Thanks again.
I really like this location. I always get EXCELLENT service from Val. I have had items in other storage locations, but never ran into someone who has gone above and beyond for me. The units are clean and the location is safe. I've been a customer at this location for over three years. I'm highly satisfied.
This facility is not only spotless and very organized but most importantly, very very secure!! No one can get in or out of the facility without their individual codes being entered when passing through the iron gate. Security cameras all over the place and INSIDE also. The manager of the facility, Val, is fabulous! There was no hesitations to answer any of our questions or inquiries. Our storage unit was the perfect size when we described how many things we had to put in it. Val is very knowledgeable and professional and I feel very confident that our property will be very well cared for all the while stored there.
This location is one of the best locations Public Storage has. It's well maintained. It's clean and easy to navigate. I had the pleasure of working with the property Manager, Val and I couldn't have asked for better customer service. She was very kind and understanding with the fact that I had just lost my grandmother and was kind of out of sorts. She was professional and made storing my grandmother's belongings just a little bit easier. Thank you again Val for all your help!!!
I definitely understand why Val is the property manager. she was so helpful and cooperative with accommodating our needs last minute. it made our move so much easier!
I was with them for 4years. I loved this storage location. Val the manager there was awesome. Very professional and helpful. I never had a problem with this location and I would recommend this storage location to all my friends and family.
Val is awesome! She answered all of our questions and was a great help!
This location has extremely professional, kind and helpful staff. Lisa, in particular, was very patient and understanding to my unique situation. I wish all customer service help went as smoothly as it did with her!
Great experience customer service was amazing thanks to DeVenique.
Val was very helpful and made me feel at ease while being a first time storage unit renter.
Easy to work with very helpfull
Val was very helpful and assisting in the storage unit rental. Thanks Val!
I had a very nice experience, The manager was very pleasant and professional. Good service answered all questions. Thanks Val...
Val and Br'ya were extremely helpful during the reservation process. The answered all of my questions and were kind throughout the whole process. I couldn't recommend them enough.
Val did an incredible job, from preparing my arrival over the phone, provided specific instructions for safety protocol due to Covid-10. From the moment I arrived, I was waived to led to my prospective new unit. Went back to the office and she seamlessly worked up my information while training a new team member and not missing a beat. Everything was clear, I was offered a few additional products with explanations of the benefits and purchased a few because I hadn't anticipated needed them but her experience showed through. Besides social distancing which was not even a factor because of the office set up, everything went great and I was happy with the ease of the experience and will definitely recommend folks to this storage facility. Everything was great!!!
Very polite, patient, and being prepared. Thanks Val.
Lisa was amazing. She was very friendly and welcoming. She made me smile and engaged in conversation to help ease my already stressful day.
Devenique and KAREN are great
Val the property manager is great! very helpful and thorough with all information!
Val was awesome and answered all of our questions
Candice was very nice, helpful, and patient... Great service
Love this place this is our go to storage place very friendly staff Candice is amazing I will rent a unit here everytime I need one
Val the sales rep, was awesome! She greeted me as I entered. She explained everything and made me feel really comfortable, leaving my household items in storage. She made sure the unit size accommodated my needs, and made sure I was knowledgeable with the codes before leaving! I would recommend this storage unit and definitely would rent again at their location! Thanks Val for being very helpful and friendly!
OH EM GEE! My boyfriend and I are moving into a place together and so we needed storage. As soon as we walked into the facility, we were met with warm welcomes and kindness. Val & Lisa are a great combination for this company! They reviewed everything we were looking to store, and from that, determined the perfect space for us. The deals PS offers are great! Although Lisa was only on her 3rd day of training, we could hardly tell. It’s as if she’s been doing it forever. And Val was sooooo knowledgeable about everything! All questions were left answered and then some! Thanks so much for the GREAT EXPERIENCE! Junior & Danni
I called the offsite call center to get some information and they gave me a get deal and a great location. The gentleman i spoke with reserved me a space at the Michigan ave in canton location. the property manger Val called me with in minutes of getting of the phone with the call center. Val introduced her self and why she was calling. she was very detailed and prompt. We played phone tag for a few days finally I just went up to the location. Once we got there the unit we reserved was no longer available but Val made sure to help us find a unit that was in our price range and size. She took her time and walked us through everything. She made sure we had everything we needed. The grounds are clean and well maintained. Val made our experience better than we expected. Moving is stressful already and Val made sure this part of it was not stressful at all.
Val is Great she is such a people person, she is professional , personable and knowledge she always has a GREAT disposition . She deserves any bonuses or accolades from your company she phenomenal individual thank you.
This location was very well-organized, and my unit manager, Val, was very professional and knowledgeable about the products and services. When I needed to adjust my move-in date because I was driving from out of state, Val was flexible and able to reschedule me seamlessly. Climate-controlled access all on first floor level is a huge asset to this location.
Val was very knowledgeable and answered all our questions. Val provided excellent customer service to us.
I needed a storage unit between Ann Arbor and Livonia quickly. This site had an awesome deal online and I was able to head in the same day and get everything squared away. My needs changed two months later and they were able to switch me to a smaller unit, in the same building, with no hassle at all. And! The staff is awesome. Very friendly and genuine. Spent an hour talking and laughing about Uhaul jokes with them once without even realizing it.
This past weekend I registered for a unit and was serviced by Val, who was very nice and informative. She showed me a unit I thought was too small and she told me how I could utilize my space. My overall experience was great
Kris was an amazing help !!!!
With everything going, we have to up and move really quick. Valve was super nice and explained everything very well. Just one thing throughout this whole process that is going right. :)
I have never rented a storage unit before and Val was a huge help! She answered all of my questions and the overall experience was very positive.
Was very helpful.
Val was very helpful and the process was quick and easy. Highly recommend going to see her. Best price in Canton.
I had a wondering exprience here val was so helpful and got me exactly what i need it
Professional, friendly, very clean, Val the manager was quick thorough and covered all the things we needed to know.
VAL, VAL, VAL...did I say Val consistantly and continuously provides the most outstanding customer service via phone & in person. Every question &/or concern my family may have is addressed in the most professional manner. Great job to Val the Customer Service Specialist in Canton, MI.!
Candice did a great job helping me get the right storage unit! She had a great attitude and funny. It’s nice to be treated like you’re not just another person there for business. We went over all options and she had great input for exactly what I needed. Thank you Candice!!!
Kris was Awesome!! Pointed me in the right direction and took care of my needs! Gave me plenty of options and even let me know of other options outside of Public Storage. Because Kris was so honest and professional, I went with Public Storage and I happy that I did. Thanks Kris!
Came in Saturday after another storage center said they had a unit for me but didn’t. Tyra at the Canton Center and Michigan Ave location was very friendly and helpful. She got me a unit in about 20 min that included showing me the unit. She was extremely helpful and friendly. Thank you Tyra!
Val, the property manager, was absolutely amazing! The entire process of choosing a storage unit and purchasing any storage accessories was quick and easy. Val was professional, personable and knowledgeable. Thank you for everything Val!
Excellent staff! Val was awesome!
Candice was wonderful! Kind,and thoughtful to us,at a very stressful time.Thank you Candice!
Candice helped me this morning she was so great! very very helpful thank you for your kindness
Omg.....service was stellar, and the rep. VAL was outstanding, made you feel like family.
Amazing place! val is super awesome and so helpful with any questions or concerns!
Ashley made me feel comfortable renting a storage unit for the first time. She explained everything well and she has great customer skills.
Val provides me with quick and excellent service!
I would like to say Ashley and Karilynn were very professional in asisting me and husband in our move keep up the good work girls thank you.
My first storage rental experience has been very positive! Val called me almost as soon as I made my reservation online, which was much appreciated! She made it easy to schedule (and reschedule when I was running late), and walked me through the entire set up process clearly and professionally. Highly recommend this location!
The location of this facility worked very well for me. The rental process was so quick and painless and that is due to Val, the property manager. She was so professional and so informative about the storage units. I couldn't believe how well everything went. I dreaded going there and trying to figure out what size to get and she just made everything so simple and very easy for me....I just can't say enough good things about her. Two thumbs up for Val!
SHIRLINA WAS TRULY AMAZING!!!! She helped me to find boxes for our church community outreach for the holiday!
Store 08088 Kris was very helpful and got me taken care of. Thank you
Val was super helpful and great to us!
I had a very good experience with Val whom I was referred to from the other Public Storage in Canton with Kari who was also great and helpful in helping my Fiancé and I find the perfect unit that day.
Val was awesome with helping us chose the proper size for my unit. Great sense of humor and awesome customer service skills!
Val was very nice, helpful and informative. She’s also a really good sales lady lol.
Val was quick to get me in and out. Pressed for time and she made it a wonderful visit. She’s very cool and found me the perfect size unit.
Val was ABSOLUTELY wonderful to deal with!! Kudos to her for her energy and support!!!
I had made a reservation for a unit and Val called me quickly to set up an appointment. When I got there I was greeted by Val who was very nice. She was exceptionally knowledgeable and answered all of my questions. She was very helpful and took me on a tour to show me where my unit would be and how to access it. We then went to do the paperwork which went very smoothly without a lot of confusing mumbo jumbo like most contracts or leases have. I highly recommend this facility to anyone looking for a storage unit they have reasonable rates and great employees. And Val is great and very helpful. Thank you so much Val.
Very great service val was very helpful and friendly thank you
Val was attentive, helpful and knowledgeable from start to finish. Items remained safe and dry. Price increases regularly made me reconsider storing in garage which I did.
Val is an outstanding store manager. She is thoughtful, knowledgeable and helpful to assure renter understand the benefits and the do's and don't as it relates to rental agreements. I would highly recommend her to others.
Val was AMAZING! I was on a tight time frame and needed a storage unit that day. Val walked me through everything step by step and we found a unit that was perfect for what I needed. If you are going to Public Storage to rent a unit, ask for Val! She will make the process painless.
Val was so sweet an very energic to help me i appreciate her soo much
This is a very clean and professional property and the staff has always been helpful and friendly. I will continue to keep my business here.
Val is an amazing manager! I have had a unit at this property for two years and it has been my best experience ever.
Friendly & helpful Staff
Kris was awesome. Got the information I needed to make a decision on my unit size. Went above and beyond to take the time to answer my questions. Just needed to have Kris assist me to prove that the service in customer service isn’t dead.
This was my first time ever getting a storage unit. Candice was very professional and explained everything very well.Candice very kind and sweet natured person.It was a pleasure doing business with Candice.
Val always provides stellar service, going beyond what I have requested with additional ways she can serve me.
Worked with Val - sweet and knowledgeable and would recommend this place to anyone looking to store stuff!
It was just the right size and price. Val and De'Venique have awesome customer services and explained the terms clearly. A great moving experience...
We are refinishing our basement and closed our business office and had no idea how much space we needed. When we met with Val, she actually found a better deal based on what she felt we needed. We are used to being pushed to buy the next bigger item. STRONGLY recommend.
My father and I had the pleasure of doing business with this location and let me say that Val is the nicest person. Although she wouldn't sing the promo deals to us, (lol) she did a fabulous job explaining everything. She even saved us some money with the promos. I would refer anyone here.
DeVenique and Cari was awesome with helping me out today.
Working with Public Storage has been nothing but a pleasure through a tough time in my life. I can't say enough about Val and her staff; especially DeVenique!!!!!! You guys rock!! Thanks again for everything!
Kris was absolutely amazing! Really made it easy!
Best customer service I've received in awhile!!! Val was so helpful in advising and getting me all the supplies I needed AND even carried it all out and loaded the car for me!!! Such a wonderful person. I would most certainly recommend this Public Storage. Thanks for all your help Val!!!
Kris is a great employee. She really brightened me & my moms day and provided quality customer service.
The property manager Val was super accommodating, friendly, and helpful. The facility is clean and the prices are fair. Highly recommend this property for all your storage needs!
Fantastic service! Love how thorough and professional Val was today. My stress from moving all melted today. Thank you a zillion Val! You rock!
Kris has helped me on two separate occasions with buying an insane amount of boxes. Both times she was extremely friendly and actually helped get the boxes to my car and made sure that they fit. Always smiling and very lovely. 5 stars
Val and Candice provided exceptional customer service. The property is clean and well lit/maintained. Val was extremely professional and ensured that she addressed all my questions.
Being a first time user, Val was very patient and understanding. Answering all of my questions and taking the time (even though things started to get busy) to make sure I understood. The location seem to be well maintained and very clean.
Val was awesome! Knowledgeable and nice!
Val was awesome and explained everything to me about my new unit! Customer for life
I was pleased to meet Kris this morning. She was professional, helpful and knowledgeable to help me understand what storage unit that would be best for my needs. She also explained the Disclosure and Agreement and other information. I would recommend Public Storage to anyone who is looking to store their personal or household items.
Val and Karen were so helpful! Cheaper rates around for indoor storage. Don't forget to buy matress covers and those moisture absorbing beads for your unit! Definitely recommend to anyone else.
Kris killed it.
I had a very easy experience putting my things into storage here. Val gave me a call to schedule an appointment before I had even completed the online express check in, and Kris was VERY friendly and enthusiastic about helping me through the paperwork and showing me the rental unit upon arriving, even though I was a few minutes late for the scheduled check-in. I highly recommend!
Kris manger of Canton Store is very professional and knowledgeable. She too was courteous and friendly...business focused. Thank you Kris!
First time having to use a public storage and had a great property manager by the name of Val who has an infectious spirit and explained everything so wonderful that I would recommend this place very highly. Val walked me through the facility and gave me a extremely professional briefing on the contract and the workings of the property. As the face of public storage, Val is by far is an awesome representative of your business. Kudos Val.
Candice was a pleasure to work with! She was very knowledgeable and thorough! The entire process was smooth and painless!
Kris was great; super friendly and informative!
Super easy and straightforward process, Val is more than accommodating and really makes you feel supported-very knowledgeable and helpful! Also the rates are some of the best anywhere within 30 min of Ann Arbor!
Great location! Kris made our move quick and easy. Would recommend.
Today was my first time ever to rent a storage unit. I've been moving for the past 3 weeks and my level of stress is high. Upon arriving in the office, I was warmly greeted by Val. There was a woman before me in line and Val new her by name. Very nice. I expressed not only my anxiety of the process but also the limited time I had as my movers were to arrive in half an hour. Val took me to my storage unit, explain and demonstrated how to work the lock and was encouraging when I was frustrated. Upon returning to the office, Val explained all the ins and outs, options with no pressure to buy anything other than what I needed and mastered a script which she flawlessly recited from. My overall experience was the easiest part of my move. I highly recommend to anyone that needs a storage unit to get it from Val
Kris was really informative, friendly and courteous. It was my first time renting a storage unit but between Kris's professionalism and the state of the facilities, I was immediately confident I had made the right choice in selecting Public Storage. I feel like the price is beyond reasonable if you factor in what a property mgmt company would charge for additional/on-site storage in the same zip code.
Needed a storage and had went online. Kris found my reservation and got me all set up. Very nice and professional.
Val was very helpful & friendly!
Val Awesome manger. Great customer services and very good at solving problem. High recommend this storage place.
Had a wonderful experience here. Kris was extremely attentive and knowledgeable. Don't hesitate to go here...and if you're lucky, kris will be there to help!
Great location and Staff. Kris was very helpful and friendly
Wow. Public storage canton was a great choice in helping me store my things! Kris was so helpful and made my experience very enjoyable!
My experience was awesome, Kris has the best personality and was so patient and helpful.
Kris was very helpful with our move in. She made everything easy.
Val was very helpful We were able to get a 10x10 at the price we were paying elsewhere for a 5x10. She explained the process. Gave valuable customer service.
Val was really cool
Candice was wonderful and helped me get all set up before my trip to Virginia! Definitely coming back and giving her a call whenever I need something :)
I came in to see about a unit and Candice was very helpful. Thank you for the great customer service.
Custo service is excellent. Val is nice and professional. Answers any questions/concerns.
Val was amazing! She was helpful and willing to answer all of my questions! The rate is cheaper than anything else we could find in the Canton area. If you need storage this is a great place with great customer service, thanks Val!
Val was verify helpful and worked hard to get me the exact unit I needed. Karen helped me by finding another location that had the size unit I needed when theirs were all rented.
Canton Public Storage Val !!! Came in to inquire about renting a storage unit and was greeted by Val. Couldn’t have been any more Helpful, Professional or Knowledgable!! I was not ready to Rent the day I stopped in and Val went above and beyond to keep contact with me over the next few weeks. Because of her Outstanding Customer Service Skills and Genuine Polite nature I came back to rent the unit. I would recommend this facility and any other facility that Val Manages to anyone looking for assistants in renting a storage unit. Thank you Val for your help!!! Lisa Gaskin
I have been using this storage facility for awhile and the staff has always been pleasant and promptly assisted me with anything I needed. Particularly Val and Candice. They are an awesome team and great to work with. I would recommend this facility if you need to store your items and receive great customer service in return.
I am so thrilled to be using this facility for my storing needs. Val was very helpful on the phone when setting up my appointment, and Kari was wonderful in showing me everything I needed to know to start the move in process. Everything was so clean and organized, which is a huge plus for me. Exactly what I was looking for. Everyone is extremely friendly and I know my items will be stored very safely and secure there. Highly recommend!
From one Val to another...ive worked customer service for a very long time..this is my second time at this location..and to say the least..i know PERFECTION when I see it..professionalism at its best..Kari was my contact..great job ladies!
how can i make a payment online without having to pay an extra $10
Val was super helpful and made sure I had a great space to store my stuff
Val is absolutely great!
Kimberly was great. Found us a storage unit just right for our needs and had EXCELLENT customer service.
Val and Krystal were amazing they answered all my questions and got me in the perfect storage unit for me.
Val was very helpful and kind! She made sure we understood all the details of our storage rental and we even got a good deal for it. Would definitely recommend for any storage needs. Also received excellent customer service from Karen and Rita from the Public Storage down the road.
Val was extremely courteous and patient. She thoroughly explained all steps of the process and answered all questions. I received 5-star service
I ended up deciding not to rent right now, but I really appreciated how helpful and accommodating Val was during my visit. If I ever need storage in the future, she will be the first person I go to!
Received excellent customer service. Val helped me decide the best option of packing boxes for moving my apartment.
It is a pleasure doing business with public storage the employee val is an amazeing person always helped and was very kind she is most definitely a keeper. Thanks so much
Thank you val😊
Krystal was so helpful and she explained everything very clearly. She even showed me exactly where my storage unit was and how everything works. Absolutely recommend this place!
First time ever using a storage facility. Val was extremely courteous and walked my mother and I through every step and explained everything very clearly. She was very polite and we signed up right on the spot. I would definitely recommend here for storage. It's a very well kept space with easy access.
This place raises your rent every 6 months, I am now paying around 100 more per month than when I first signed up. I am done and will be moving my stuff out of this place and will never use them again. There are many other storage unit places that do not change your contracted price.
Daniel and crystal were very helpful an made setting up a unit quick easy an understanding
Need 2 key pads for entering
I’ve used Public Storage before, but my experience at this location was the best by far. Val was courteous, friendly, and professional and helped make the rental process quick and easy. This location is great as well, easy to get in and out of and the prices are reasonable.
Val, was so polite and helpful. Make you really feel welcome.
Love this location. Karen is awesome.
Never any hassles
Great place. Val is very helpful and courteous, great personality.
Awesome service Val was great very professional and thanks to Kari also for getting me where I needed to be
Val did a great job and was very professional presenting their availability. I recommend!
Val is an outstanding asset for this storage facility! She was warm, informative and thorough from the moment I walked in until I left. She never tried to sell me more than I wanted, which was refreshing. This storage place is highly recommended!
Flat out, a very well run facility....and it starts with Val! Not only does she receive the shipments I get as a pharma rep and gets them in my locker, but calls me and lets me know when I have a shipment that has arrived. She’s both very professional and personable.
SOS to my girl Val. She came with it, great Customer service. She made me feel welcome and important, I made my reservation at the last minute. She did not turn me away although it was the end of her shift. She was fast and efficient, friendly. This my first time getting a storage. Must say my experience was positive and I would recommend PSS to anyone whos in need, great deals and pricing. #checkthemout
My first time having a storage unit and my experience here was excellent from the ease of finding the right unit, security of the property, to the sales associate Rita! Rita was extremely patient with me and answered all my question. She even offered information I didnt even think of! During my search of area properties I found this property to have the most available units to choose from and best prices! Thank you again Rita for all your help!
I wouldn’t even give this a one star. I purchased my 5x5 unit and within 24hours I changed my mind to not keep it. I was not reimbursed. Nothing was put into the unit. I don’t recommended this location. I never had a problem anywhere else. I spoke to Val The property manager.
Val is the best thing to ever happen to Public Storage. She's helpful, informative, polite and professional.
Val and Rita were very professional, helpful and friendly! They made the process quick and easy.
Val did a wonderful job in securing my storage unit Val was very thorough and a delight to work with.
Val was amazing and was extremely accommodating and was always willing to be helpful. I would recommend this storage unit to anyone and everyone. Definitely a huge shout out to Val, your company is lucky to have her!
Val and Rita were very helpful in getting us setup with a storage unit after having set up an online reservation. Unit was clean and facility is well maintained.
Kari was awesome great work
I walked in looking for prices and Rita help me with everything and gave me suggestions on a lot of extra stuff she's awesome. I went in today and got my storage unit and Kari was fantastic I highly recommend this facility
Val did a wonderful job! From greeting us warmly, then explaining each step in the process, showing us the unit, and discussing the options, all were very helpful to us.
Karen & Ron were very helpful, efficient & nice to work with. Erma G & Clyde G
Staff was polite and patient and i enjoyed and felt like my belongings where in safe hands.Val u are amazing at this location in Canton Michigan
Very clean private and helpful staff
I am very satisfied with my choice to use Public Storage at this particular location, my unit was clean and ready to go. The staff here was incredibly helpful in assisting me with choosing the space that would be adequate for my belongings. Val, Rita, and Raj were all very professional and knowledgeable and I felt that they genuinely cared about my experience. Moving can be very stressful but they helped this aspect of it easy.
Rita is the best, very kind, courteous and professional! Best customer service ever! Thank you!
Val was extremely helpful and professional in assisting me to purchase a unit. The facility is very clean and bright. I would highly recommend it.
Today my check in was fast and efficient. Val the property manager was excellent. She was very professional, kind, and gave me the break down of everything. Im happy i chose this place to trust with my belongings.
Great customer service given by Val and Ashley. Been with them for a few years as a business we look for good customer service and we receive that here.
Ashley and Karen were both so professional and as well as informative. I was able to stop on my lunch hour view several units and complete paperwork for my storage unit. Facility is clean and orderly. Thank you both for the great service. Lynette
Raj was very helpful, answered all my doubts and helped me finish the whole process very fast.
Never had any issues. The buildings are always clean. Val, in the office, is always helpful and pleasant, whether it's on the phone or in person. Even with multiple people in line, she's focused but not rushed. THANK YOU!
Val and Ritta are very professional and knowledgeable. They got me in and out quickly. I was very satisfied with the service. This is the best location. I give them a 5 star rating.
Val, was really helpful and had great customer service. I really appreciate your kindness. Thanks so much!
Great experience. Very helpful and courteous staff
Manager Val was very helpful. Keep up the great work :)
Rita the manager onsite was very accommodating and helpful! Great customer service!
Val was very professional and handled all my needs would recommend this place to friends and family
VAL was wonderful, as were the other employees who helped us there this past year. Super-friendly, efficient, and professional.
Val was great!!! Located other options and possibilities at the other locations. Gave me great customer service which goes a long way when your put in last minute crunch to store your property. The facility was clean and reasonably monthly fees.
Val was very helpful in getting me set up with a storage unit. Unit was clean and easy to move my stuff into. Highly recommend
Val was amazing here with an efficient and friendly move in. Made starting my storage unit a breeze.
Val is such a polite and easy person to talk to. She helped so much with moving my step mom here from PA. She answered every question that I had with no problem. I was not sure on what size unit I needed and she made it simple to figure out what size I would need! Thanks Val!
Val found my wallet at the facility and informed me. That was very helpful. She is professional and the place is CLEAN.
Val was wonderful!
Val was incredible. Kind, knowledgeable, thorough, helpful. Would definitely recommend! The property was kept up and clean. Smooth and easy process thanks to Val!
Val exemplified wonderful customer service. I came in with my daughter and Val remembered both our names. The small details like that just make all the difference. I personally was not the one making a purchase but was treated just as well as my daughter was. Val was able to answer all of our questions and made the process smooth and painless.
Val was super fantastic. So knowledgable on every policy and the way everything works. This was a very pleasant experience and I would recommend highly someone coming to use this storage facility and working with Val! The unit was very clean, it also offered a light. The property was also kept up nicely, you can tell that it is worth your money and that the employees take care of the property. Thanks for a great experience Val!
Val could not have been nicer! Val was responsive and immediately attentive to our needs, as well as, bring very professional.
Great experience working with Kari, Val and Rachel. All were very professional and knowledgeable. I appreciate that they gave me the best solution to my challenges as oppose to the highest price solution. Will definitely recommend this team to family and friends. Great job ladies! Thanks.
Very nice facilities, climate controlled area is clean and highly accessible for moving into. The staff is a cut above and very professional. As an over the road truck drivers I've dealt with Public Storage facilities in several states over the last 20 plus years and this location is top notch. Big kudos and much respect to Val for always taking such great care of any concerns or issues that I've on occasion had, thank you.
Val was very responsive, friendly and helpful. Took the time to tour the facility and explain everything with details. Very happy with the customer service and treatment.
Val's is amazing! It's rough looking for an apartment and how to pack up your place and she was able just to give me a peace about it. She's very knowledgeable and very helpful.
The property manager, Val, is amazing. I had to move on short notice and she was not only extremely helpful but made the process easier and explained everything very well. She took her time to answer all of my questions, and made me feel at ease.
The property manager, Val was professional, kind, and courteous when working with me and my family. I arrived late to set-up my unit; however, Val took the time to answer my questions, show units, and give me pricing options to fit my storage and budget needs. The paperwork process was also simple, clear, and concise. Thanks Val for your patience while working with a senior, some kids, and someone in the middle:)
Val helped set me up with a storage unit. The process was fast and smooth. Unit was clean and in excellent condition.
After having a terrible experience with another storage company, this location was very professional. Daniel did a great job.
Staff member was very knowledgeable, helpful, and courteous. The facility well maintained, accessible, and clean. RECOMMEND!
Both Rita and Dan were wonderful in assisting me in locating the correct size and location of the unit. The warehouse have always been cleaned and well lit. Excellent service from both manger.
Val was very nice and sufficient, thank you for the great customer service!
Val was very easy to work with. Very clean location canton mi
This location provided me with excellent customer service. Kari was courteous and knowledgeable and I was able to rent a unit in no time. I will consider Public Storage for all my storage needs.
The property manager, Val, was super friendly and helpful. She happily answer all my questions and clearly explained the contract and rental process. Overall, the property seemed well maintained and clean.
Very helpful and nice
Moving to Michigan from Florida I had to decide where I could put my things for the time being. I called this location and spoke to Val, from the moment the call was picked up to even having everything ready when I got there, to showing me different units, to suggestions for the Michigan weather, Val was hands down the best person I could have worked with! I have called other companies but they didn’t seem helpful. Val at Public Storage was a delight to work with. She made me feel comfortable and that I made the right decision. She mentioned the security of their property and explained the contract line by line with me. This is by far the best experience I have ever had!
Val had just closed the store as I drove up, but went back in with me so I could make a payment. Thank you, Val!!
Val Rita great customer service thank you
I love val and charlotte they were so helpful, 1st time ever getting a storage quick & easy 😍😍😍
My Wife and I love renting from this location. Val always makes the process easy and smooth and Rita is very pleasant.
Tiffany was wonderful. She was very helpful and professional. She made sure all my storage needs were met.
I had the pleasure of meeting Val and Rita, they were so helpful and friendly. Thanks
Val and Rita are extremely helpful and a pleasure to deal with
Dan & val are great.. Best cx service !!!
I am a repeat customer at this location. I will only store my belongings with public storage of canton. Val was amazing. Very nice and answered all our questions. Explained everything and made the experience a good one. Thank you Val !!
Kari showed me a nice storage very friendly
When I walked in to inquire about rental details, Val stepped right up and before I knew it, I signed up! She was thorough, from introduction to completing our agreement! Today was an extreme weather day and she did not hesitate to walk out in the cold to walk us to two storage units that we needed to look at before we signed up. It was a delight to see such great customer service!!!
Awesome place! Brandi and Val were very helpful and friendly! I am going to send my friends and family to see them! Awesome employees!!!!!!
val was so kind and helpful I explained about my payment increase and she made a surprising suggestions need more employees like her god bless you val
Val was great with assisting me with all my moving needs. Her level of customer service was amazing. Thanks for having such great employees to take care of your customers.
The online reservations saved me a lot of time, and Val was very prompt with the call back as well as thorough with the paperwork. She explained everything and made the process simple. Kudos!!!! 6stars
Charlotte was very nice and answered all of my various questions. I appreciated her customer service and will be back in the future for my storage needs! Thanks!
Very professional and courteous service which is especially appreciated by the elderly. All of our questions and concerns were addressed and handled to our satisfaction. Val is an asset to her company and sells her company’s services very efficiently. Kudos for a job well done. Thank you!
I have rented many units at many locations and the manger Val is the best. Always a smile and greets me by name everytime she sees me
Been here for a couple years. Val is the best! Polite, courteous, and goes above and beyond to help.
Just great attitudes and very helpful :) Val and Tiffany were very kind
Great customer service. Val was very professional and far exceeded the norm for customer interaction. She explained the services and options offered by Public Storage in a clear and concise manner. She is definitely a positive asset to Public Storage. Cudos to you Val and thank you.
I had the pleasure of being assisted by Val and she was great. I've had a storage unit in the past and she made sure that I got into one that had similar dimensions. She had a great attitude and was really accommodating, I had a pleasant experience!
I have been storing at this facility for over 10 uninterupted years. I have to say that since Val has taken charge in the last couple of months there have been vast noticeable improvements. 1) the entrance area is now well lit as is the Public Storage signage. 2) I have a commercial business in which I store a trailer and various equipment and require 24 hr. access, i have been asking for over 2 1/2 years to fix the outside light timer switch to my unit to no avail. After asking Val if it was possible for her to get this switch replaced, I was overjoyed that she was able to have it replaced in less than a week.... Kudos to VaL A+. 3) the lot is kept picked up now and looks professional, as it should be!. Lastly, for some reason the outside restroom was locked under the last manager and was non-accessible after hours. Val , not only has it available for use, but it was spotless this last time I used it. THANK YOU!!!
The facilities were well kept and Val provided excellent customer service!
Val is the BEST there is. She helped me every step of the way, treated the place like it was her own. Very knowledgeable and very professional. 5 stars all the way! Thanks Val!
Went in, Val got me all set up in a matter of maybe 20 minutes, easy effortless process. Nice clean facility. Thanks Val!
The manager, Val, was courteous, fast, efficient and professional. She is well-organized and explained the property with appropriate details. Tip: do your check-in online so you can skim through the process on your move-in date. Once you go there on the move-in date, the manager will show you the space that you reserved to verify if it is to your liking. After that, you'll go through the digital paperwork.
Germaine was very helpful and answered all my questions. I appreciated his customer service skills it makes all the difference.
We had Val very polite made sure everything was done the right way before we left
Val was GREAT! This was my first time renting a storage, and she help me easily understand what to expect. She was very knowledgeable and out to any questions I had. Definitely personable and helpful! THANKS VAL , and I'm excited I found this place
Val was AWESOME, she not only took care of me while I was there but I had my 3 kids with me and she was talking to them and keeping them happy. She found me a unit to suit my needs, without trying to push me into a larger unit like so many other places. I would highly recommend them to everyone.
The NEW MANAGER Val!!!! GREAT CUSTOMER SERVICE!!! Her and Germaine took exceptional care of all my needs, walked me threw everything step by step. Was very pleased. Thanks "Fowling" Tip...lol
Brian and Karen were super nice to me. They were helpful and personable to me and my uncle when we were in. I'm always pleased after leaving the office for information! Would highly recommend!
This location had a great staff. Germaine was a huge help with making sure I was taken care of.... he made sure I had boxes and tried to make my move in as quick as possible.
Tiffany and James have both helped me at this location and been very easy to work with.
Staff didn't know where the unit was when I showed up and had never worked this location before. It took over 3 hours to get unit even with an appointment. I still don't have a key to my unit that I was told would be mailed by the signing staff. Gate was broken and open most of the time I arrived. I don't recommend.
James was Friendly, Fast and courteous. Made me know my business was well appreciated and that I'm in good hands here. Thanks, James!
I recently had a bad experience trying to rent a storage unit from this facility. On 6/21/17 I reviewed different sized units, found one I liked, and made a reservation for a 7/1/17 move in date. The staff was helpful (even stayed a little past closing) and everything seemed great. The trouble began when I called there 6/28/17 to check that things were set for my move in. I was informed that on 6/23/17 they had rented out the unit I reserved and didn't have another one to give me. We made daily contact for the next few days to no avail. Then on 6/30/17 a half hour before the reservation was set to expire they called to say they had a unit. I reviewed it on 7/1/17 but declined because it was dirty, full of cobwebs, no light, etc. Thankfully I had been working with another nearby storage facility and got a unit there. Bottom line, it appears there are operational issues at the Michigan Ave facility and the staff isn't knowledgeable of their own reservation procedures and policies. They are not on top of their game and I recommend you watch them closely!
Karen and Val were very helpful and professional. The storage area and facility were clean and secure!
I just came in to get some boxes for my move to Virginia, and James couldn't have been nicer. Decent price on boxes, too!
Denise is Great to every extent of the word. She always goes above and beyond to make sure I am satisfied as a customer and I don't lose the items in my unit. Thank you very much Denise! - Mike Sears
Denise was absolutely wonderful helping me, great customer service.
Clean, and easy access with a large car port!
Jayzah was very nice and welcoming...very personable and made the whole process easy and comfortable. Knowledgeable about any questions i had.. great experience!
Denise and Brittany were very helpful very friendly. I would recommend public storage to my friends their personality is extremely customer service oriented.
Brittany and Jessica were very Business like and friendly, they certainly know the business and helped me with my insurance so I could save money. Thanks !! Great Security, Friendly, Clean, and Good location are other positive things about Public Storage !!
Customer service is absolutely atrocious! Rude guy over the phone when called to tell him I was done using their services. Was told when I signed up I would get rent prorated if I moved out in the middle of the month. Employee blatantly lied to me and then the guy laughs at me and tells me that's not true. DO NOT RENT HERE IF YOU EXPECT GOOD SERVICE OR PROFESSIONALISM!!
James showed me space that was very clean, convenient and offered at a good value. I visited the Public Storage 45229 Michigan Avenue, Canton, MI location. He provided excellent service after hearing what I needed. The office is clean and orderly. He knows his property and product, and I felt like he was there to help, and he did.
Excellent service, property is very well kept, the manager James was knowledgable and polite - would definitely recommend this facility to anyone!
I have moved my business to this location because it is closer to my house. James gave me great service before and I look forward to working with him again.
James gave us great service. He helped walk us though the entire process and was very friendly. We will definitely recommend Public Storage.
Over the past 3 weeks I've had the pleasure of working with Denise & Karen twice at Public Storage and both times she has been nothing but exceptional. She would be a great asset for any company and I thoroughly appreciated her help. (Formerly at a different location #26555)
Karen&Dennis were very helpful and friendly, worked with me while my kids were running around in the background. Would definitely recommend this storage facility to any and everyone.Thank you guys so much..
I was so excited to see Karen at the Public Storage ( Formerly Devin Storage) 26555 I know I'm in good Hands... Karen is remarkable with get customers.I follwed her from the Joy Rd... because of get wonderful Customer Service. She is so informative and caring to all her customers.. Thank you for Karen and Denise for taking such care for their customers..
I was originally a Devons storage customer and have now become a public storage customer due to a ownership change over. Karen, Destiny, Denise, & Rebecca over at the old Devons storage but now ps #26555 are amazing!!! They handled this transition with grace and the most amazing customer service ever. I called to pay my Devons storage bill to learn they were now Public Storage #26555 and I was not the friendliest person first thing learning of the change. These ladies and staff handled it all amazing. When I arrived to pay my bill they handled everything fast and super friendly. I can say I will be staying with them and am truly grateful to see those beautiful smiling faces. I will actually look forward to paying my storage bill every month now. Thank you ladies!!!😙 AMAZING FRIENDLY CUSTOMER SERVICE!!
Jessica was very helpful and professional.
Great experience! Karen went above and beyond to help my moving less stressful.
Jessica and Karen were extremely courteous and helpful today!!
Great experience lots of help from Jessica and Karen. Thanks!
Haven't even had my stuff in storage a whole month they where calling the 2nd week raised the price and everything this is not right yeah I'm probably moving storage unit fast
Denise. Did an outstanding job getting me the right space at perfect location. She is very professional and cares about customer. Thanks Denise for all your help
Excellent overall service. Manager Karen and assistant Kiera provided fast service, price research and unit showings to give me immediate access to my new rental. Very good location. Courteous and friendly.
Karen was very helpful while i was renting unit
This is the best official office staff members in this state of Michigan the names are: Karen, Kiera and Denise, they're so friendly to the customer. Thank you so much for the help
Great customer service from Karen & Kiera. Will refer this site for future reference!
Property Manager Karen and Customer Service Agent Olivia exhibited professionalism with a smile!! Thanks for all your help !!
KAREN IS THE REASON FOR 5 STARS!!! There aren't enough stars that one could give to Karen. She's so helpful and knowledgeable about Public Storage. Those are 2 things I always keep in mind when considering someone's customer service. But not only those 2 qualities does she bear, she's also VERY considerate, polite, and pleasant. When I first moved in, she was so friendly, I wanted to go back just to talk to her. She's a very beautiful person. Her beauty also comes from within. I hope Public Storage knows what they have with Karen. She's pure delight. I've been to other storage facilities (other public storage locations included) and decided not to go with them for lack of a customer service experience. More often than not, Public Storage has a good reputation. However, after dealing with Karen, you'll leave feeling comfortable, satisfied, informed, and most of all safe after speaking with her.
Rebecca and Karen were awesome! Very friendly, informative and efficient. They made my first time renting a storage unit a very positive experience and I definitely recommend this location for its awesome service and great prices!
Very nice and friendly staff (Karen)......She made the process and experience very pleasant and stress free. The facility is very clean secure.
Karen is very pleasant, and helpful employee she is also very knowledgeable about the company and I have had a great experience with Public Storage, because of her.
Thank you Karen for all the help.
Karen and Brittany are probably the friendliest people I've dealt with when making a decision on where to store the stuff from my shed. Outstanding personalities, knowledgeable, and extremely helpful, going so far as to check other locations for open units for me. My final decision to go with this Public Storage facility was fully influenced by their helpfulness.
Property Manger Karen was very helpful in choosing the proper size unit needed for the items that needed to be stored. Wonderful customer service skills. I would recommend this Public Storage to all my friends and anyone who needs a storage unit.
Karen has great customer skills she is very generous and kind
The people who work here are awesome!!! They are always helpful and are always so nice. Karen and Destiny are very helpful
Brittany was very helpful and professional. I am very happy with my decision to use Public Storage for my stuff.
I don't think there's another storage facility in the world with better customer service. This is my first time using any type of storage facility and I couldn't have made a better choice. Karen and Kimberly are absolutely wonderful. These ladies are warm, welcoming and create a family type atmosphere. Thanks again!
When it comes to going above and beyond exceeding customer service, friendliness and professionalism you will get all of this here at this location. Karen I want to thank you so much for being so awesome and nice to me. I wont go anywhere else as long as I know Karen is here!!! thank you again for everything!!! :-) :-)
Karen, Pam and Olivia are great . Wonderful customer service.
I had a great experience this is my first time using public storage of any type and the young man that helped me (Jeremy) was awsome he was patient and he explained things. Even though he was relatively new... he did a great job. If you go there ask for him. Just left public storage in in Canton Michigan on Michigan Ave Avenue... it was a great experience Karen and Olivia helped me out. They explained some things and showed me some of the units and stuff they offer. I recommend this location to anyone trying to figure out there storage needs, these ladies are patient and helpful. They will help you figure out your unit size and other storage needs. If you ladies are able to read this thanks great job I appreciate all your support.
Pam and Karen was wonderful They gave me great service. Customer service is key when moving I appreciated the experience they gave me. I will return to the public storage in Canton mi
Karen and Pam did a great job move me in and I'll continue to use public storage they have the best customer service
Karen and Pam where great to work with
I am a U.S. Army Soldier and the girls and Karen made my renting experience the best I ever experienced, fast and easy. A pleasure to do business with. I wouldn't go any where else for my storage needs. Thanks girls.
It was very good and karenwas good
Very great experience!!! Friendly, clean and easy access only took a few minutes to get every thing in order, and this was the first time that I have ever rented out storage so happy I went with Public storage.
Karen was very helpful and very professional. Keep up the good work
Karen, Amanda, Pam are all great reps for this company
Jeremy got me started up with public storage.. Excellent service from him. I also dealt with Brittany, Karen, and Pam. Very polite and helpful.. Outstanding service.. I would recommend Public Storage of Canton Michigan to everyone..
Karen is great with the best attitude... Amazing customer service!!!
Karen was so nice and awesome (:
Karen, Brittany, & Olivia are gems and SUPER helpful. Love it! Got a 10x20 foot unit. What a deal! I really needed the overflow space to organize and sell items while moving to a nearby city. Perfect opportunity to slim down my assets. This was a good choice. A+++++. Chris
Karen was polite and terrific! I enjoyed her politeness with me and my son.
Karen has a great disposition and personality. Pleasure to deal with!!!
The best service and politeness in a storage place I have experience. Thank you Karen!!!! You are the best. The area is very clean and perfect for 18 wheelers to pull in!!! Looks very secure. So far I love what I see and experience.
I wish my review was a "glowing" as most of the other reviews I have read regarding this facility, especially on Public Storage's biased website that they control. Last Monday, my wife went and reserved a 10' X 15' storage unit with Olivia. Things seemed to be great as she got her in and out of there in a hurry. She offered my wife one of their overpriced $20 locks and my wife politely refused it because we already had one that we were going to use from another PS unit we had on Joy Road in Canton, whose term was up at the end of the month. The drama started when we went back on Wednesday with 2 movers and our trailer full of boxes and totes to put in our new storage unit. It seems that Olivia left PS's lock on our unit, per policy, and we couldn't access it without her taking it off. Since it was 6:30 pm and after "office hours", she was nowhere to be found and could not be reached until the next day. Thus, we had to send the movers home and come back the next day during their office hours. This not only caused us a HUGE inconvenience but also cost us money because we had to pay the movers more to come back on a new day ($100 more). Anyone who has been through the horrors of moving knows how stressful it can be and this is a situation you don't want to run into. To further add fuel to our fire, we had to be out of our old home by Friday evening so it's not like we had the luxury of time in getting everything done that needed to be. When I called PS the next day and spoke with Karen in an agitated and irascible tone to describe what happened, she was only interested in defending PS"s policies and procedures. After about 2 minutes, she hung up on me. Clearly, she doesn't have thick skin and should not be in a position of customer service where she has to deal with irate customers, especially when they are upset because of a mistake one of PS employees made. Olivia went through PS's policies and procedures so quickly when my wife first came in to rent the unit, that she neglected to mention that the unit could only be unlocked during office hours. PS's office hours and gate access hours differ by about 4 hours during weekdays. Karen did call me back after about 15 minutes and proceeded to go over PS's policies and procedures without acknowledging any fault of Olivia. I felt that I should be compensated for my time and wasted money in terms of discounted rent because of Olivia's mistake and/or PS's customer unfriendly policies and procedures but I could tell she sure didn't think so. I asked to speak to her manager and she did give me his name (Gary Herndel) and phone number. I called Gary twice last week and left a voicemail requesting that he call me. It has been a week now and he still has not returned my phone call. I guess he has better things to do than manage customer relations. Public Storage has a long way to go in order to receive a 5 star rating from me, at least at this location. I wish I could find out who Gary's boss is so I can relay my experience to him or her. Experience has taught me that if you go high enough up the food chain, you will eventually find a sympathetic ear to listen!
Excellent Service! Both Savannah and Karen were friendly and helpful.
Karen and Jillian are awesome! Easy and quick service and very friendly
My experience at Public was wonderful karen was really great with all helping me with my move in
Customer service is not good. They will call you 10 days before the due date and harass you about late fees. Leaving an urgent voicemail to call them about your unit and then tell you that if you don't pay your bill by the due date you will get a late fee. I thought my unit was broken into or on fire. I'm very frustrated. Update: They raise your rates without warning. And refuse to work with you. I picked to rent the unit because of price and they raised it after 6 months and... told me that i should be happy because I am still paying below market value. I am a single mom and them raising my rates $35 is a lot to me. And they said they will evaluate my account again in 6 months and I am guessing raise the rates again since I am below market value. If you rent from here make sure you are prepared to pay more after 6 months and then again after having the unit a year. See more
I am pleased to say that my experience with this public storage has been great and helpful and the prices are amazing
This facility is well maintained and professional. It was a joy working with Karen. She is a definite asset to your company. I would rent here again.
Karen couldn't have been more accommodating and friendly. I would definitely use this facility if I was not already using another Public Storage location.
Karen was the best employee!! Very helpful and friendly :-)
I rented my first storage unit in Michigan yesterday. And, although I was concerned about the mechanical attitudes of the folks in the "north", Karen and Jillian squelched any uneasiness that I felt. They were extremely helpful in helping me select the correct unit, while having an incredibly pleasant demeanor. As I am relocating to the area I only hope that these two ladies are an example of the types of people that I will continue to meet in Michigan. Thank you Karen and Jillian!
Awesome job, karen and Jillian
Karen and Jeremy were incredibly helpful and got me exactly what I wanted. Move in was easy and my storage unit was cool and clean. Couldn't have gone any better. Thanks guys!
Jeremy was beyond helpful. He took the time to figure out what size unit i would need based on what i was storing and helped me find a unit within 10 minutes of being there. he was extremely polite! awesome customer service!!!
Over the phone and in person, Karen was great. She was very thorough in explaining everything about renting a storage unit and she was very friendly. She made the hassle of putting your stuff in storage a more pleasant experience.
Very friendly staff and very helpful! Karen was terrific!
It was convenient and safe and Karen was always, always very helpful
Karen and Jeremy has excellent customer service skills and were the most helpful people I ever encountered with..wonderful people
Great service, very helpful, friendly & a beautiful smile. Helped with the storage unit & also everything we needed to move. Karen is an excellent sales person & person in general. We will definitely come back when needed.
Great customer service! Cheerful! Good experience with Karen!!!!!
Karen was one of the nicest most informative person I've had the pleasure to meet. Excellent!
I was extremely grateful that this location was open all day on Sat. the 4th of July. I desperately needed a unit that day and Karen was very helpful in getting me into the right unit at the right price! Who can argue with $1 for the first month? Thank you, Karen!
My husband and I felt the service was outstanding! We liked the location and ease of getting to our unit. Best of all, the manager, Karen, was wonderful to work with! We highly recommend this location to others.
Karen is awesome!! She needs 10 stars
very helpful and very customer friendly need a promotion for her work done thank you Karen Myers
I was recently utilizing the storage facility at Public Storage property number 08373 located at 45229 Michigan Avenue, Canton MI 48188. I received THE MOST UNACCEPTABLE customer service ever. Previously, I was a customer service representative for over 10 years and NEVER delivered such service to a customer because I wouldn't want that done to me or anyone I know. I arrived at the location on Saturday 6/27/15 ready to pay off my balance with the property manager Karen. I mentioned to her that I had a sofa plastic cover that I hadn't used and inquired about the return policy. She then informed me that I could return the item as long as it had been within 30 days, which I told her I had purchased it either the 5/28 or 5/29. Karen then said just be sure to bring my receipt and the item in its original state, which I did, then Olivia would be able to return it for me the following day Sunday 6/28/15. Well Sunday 6/28/15 came, I arrived to make my return and was then informed that I couldn't make it because the 30 days had expired, although the receipt says the purchase date was 5/28/15. Olivia then continued to handle the transaction in a I DON'T CARE type of manner and told me GO AHEAD AND WRITE YOUR REVIEW as if my experience there didn't matter or wouldn't make a difference for the next customer. Little does Olivia know, she should be very aware of how you deal with others because you never know how they are connected nor how that could cause issues for that particular location. I WILL NEVER utilize Public Storage in the future and if anyone were to ask me for a recommendation, this would be the 1st one I would say to avoid. I didn't appreciate the customer service and because of that I will continue to shop elsewhere for my future needs.
The property manager Karen was very friendly, courteous & professional. She took her time showing me the units on the property, she even entertained the rantings of my 2 year old. She treated us as if we were the only customers she had!
Great Experience with Karen ( Store #08373) it was stellar to work with her and very wonderful to be around Karen. I would recommend this public storage location to other people.
Karen is absolutely amazinggggg. Definitely will be the only place i do business.
Karen made my experience at your unit a great pleasure and has great customer service
Great service and postive people Karen
The manager of this storage facilitys name is Karin. She displayed a very high level of perfessionalism, shes very straight forward, trustworthy, and she has a high willingness to assist you with your storage needs. Ive been renting storage units for quite sometime and it has truly been wonderful doing business with Karin. Karin, I thank you for assisting me with my storage needs. You're a compliment to the company you represent.
Karen is an amazing employee. She was very friendly. Explained everything in detail. Answered all our questions. Didnt rush us, took her time. Have one suggestion to change the gate enter from pin to card enter.
I have no problem with them at all,my contact person is karen at this facility ,she has been a great help to me.
A great Public Storage location and unit! Thanks so much for Marissa and Karen! They are very friendly! I'd like to recommend the Public Storage unit on Michigan Ave, Canton to everyone! Thanks again for everything Marissa and Karen!
Karen was very knowledgeable and friendly. A smooth experience. She was training a new person on their first day, as well - and she was very nice and helpful, too. Spotless facility. Great initial online price. Thank you!
Karen was great! very personal and accommodating!
This is a great Public Storage location. I now have 3 units, thanks to Karen! She was wonderful to work with, and really took the time to make sure I was satisfied. I felt bad it was so cold, and she had to take me to show to me the unit I was purchasing. If you're looking for a nice storage facility, I suggest the Public Storage unit in South Canton. Thanks again for everything Karen!
Very great service Karen
Karen and Felicia were great. Getting a unit was very simple and transferring to a smaller unit was a smooth process. They were both professional and friendly. I would recommend them.
Excellent service. -Karen
I really love the personal attention I receive from Karen & Felicia. This facility seems very well-run. The only issue I have is that I am seeing new TV ads boasting about the facility being well-lit. That is not true. I have been renting here for six months and none of the lights have been repaired in the whole time I have been here. Please look into when this might be fixed. Thanks,
karen did an awesome jib! very nice and very helpful.
My experience here was great! The employees are very friendly and the customer service is excellent. Felicia was very helpful and I didn't feel like I was being forced into a sale. It's also a great location, being on Michigan ave. made pretty easy to find. Public storage is the place to go.
Karen is awesome. Facility is nice and clean. Everyone there was very proactive and friendly!
The facilities are well organized and clean. The location is easy to access. Karen, the property manager, was extremely friendly and helpful! I recommend this Public Storage to anyone.
Karen at the canton store Michigan ave location was supper nice an is always smiling thanks Karen for ur great attitude.
I just signed up but have not put anything in yet. I chose this unit because of the location, clean, size of unit, $1 cost of 1st month and overall cost. Karen was my salesperson and was very helpful and courteous. I only wished she would have told me more information. I was not told I would be paying for the lock when I vacate or if there are any other charges. This should be told before asked to sign papers. It probably would not have made a difference, but it sure would make me aware of additional costs at the end.
Karen was really great
olivia & craig was awesome. great customer service!
This place is wonderful. I had help from Craig and because of him I had the easiest time with my move in. He was very helpful and very knowledgeable. He was very friends and very funny. I was looking at several different storage units and because of Craig, I chose this one. Thank you for being so kind.
Clean and secure, I rented a 25x25 space for a year. Awesome staff, great service. When something failed on my auto-pay, I was notified immediately and not charged a late fee. Highly recommended!
Absolutely amazing customer service i have received in a very long time. My experience was very stress free and the accommodations recommended by Moya were perfect for what i needed. I will always choose Public Storage now just based on their customer experience!
Recently just moved from apartment to apartment. Moving is not fun and is very stressful. I called around a few places, but no other storage places could compare in prices or customer service. Moya was the nicest lady, she made the best recommendations for me. Her amazing service will be the only reason i would choose Public Storage again.
This place is amazing and what is most important is the custumer service they were really nice and engaging. They got me in and out with no problem and gave great information on how I should store my things. Craig was great from start to finish and im glad I went with them.
I want to thank Moya for going above and beyond when I asked her if she knew of any 2nd hand Consignment Furniture Places a couple of weeks ago. She surfed on her smart phone, and gave me 3 diff address to try. I did find a couple of things that I could use.... She has always been very nice and friendly, Thank You !!
I needed a climate controlled unit as I am moving and need to store some wooden furniture. This facility is perfect, easy in and easy out. Loading was easy as well. The staff are extremely pleasant and check to see if all my needs are still being met. The unit I rented was clean and well maintained. I would highly recommend this property to anyone who required a storage site.
I had the pleasure of working with Moya out of the Canton, MI location on Michigan Avenue! Moya is by far one of the most personable, caring, and competent representatives I've ever worked with! I am a solution specialist with Verizon Wireless, and service is the foundation of our Credo! I believe if anyone is looking to be treated with concern, fairness, and respect, then they should surely visit Moya at Public Storage in Canton, MI!
My rental experience has been great because of Moya! She is friendly and willing to help out anyway she can. I believe she gave me the best deal she could and helped me figure out what size unit I would need. She even gave my kids free bubble wrap! I highly recommend the Canton location!!
When my boyfriend and I arrived at Public Storage Moya greeted us by name and made us feel welcome even though we just got offthe phone with one another. Moya explained the storage unitstook us to the site showed us our space and gave a demomstration on how to lock and and properly use our unit. I went to the office to fill paperwork and we had very good conversations. Moya was amazing that entire visit she truly had truned my bad day around and had me smiling during our visit. She was extremely professional , funny and serious about the work shedoes. I wish her and her family the best and she continues to stay blessed. Thank you Moya!
I love this Public Storage! As a college student in the area, I need a place to store all my property in between years and I have to say without a doubt this Public Storage location is perfect! However what made this Public Storage better than any other one is the Property Manager Moya. I couldn't have asked for a better person to assist me with my moving needs. Whether you are in between years of college or looking for a place to store your property and you are in the area, I definitely recommend this location!
Personnel was extremely knowledgeable and helpful. Maya, the manager made sure that I understood the contract and how billing worked. Although, I was a little short on time (moving day) she pointed out the key areas. Also, I had purchased some articles from them that I later discovered I didn't need. Even though I had lost my cash receipt, she took the time to contact her manager to get the okay for a refund for me.
The facility and staff at this location are excellent and deserve a 5 star rating. It is the fee structure of Public Storage I am displeased with enough that I will surrendering my unit as soon as is practical. The yearly rate increases compared to the cost of living increase is ridiculous. And a $21 late fee for a trivial payment oversight of a day is gouging to rival any bank. I will not be able to recommend this company for referrals although, as I said in the beginning, the local staff are really nice.
professional and of great assistance! Thank you Moya!!
This was our first time renting a unit at Public Storage and it most definitely wont be our last. Moya is what made this experience even better. She was so helpful and always assisted us in what we needed. I never met someone who was so focused in their position and going the extra mile.
The organization I am apart of rented a storage unit so we could store food and clothes that were going to be sent overseas to help those in need. We needed to sort all the food and clothing prior to sending it out. The associate that helped us was named Moya. She was very welcoming and went the extra mile to accommodate for us and allowed us to use the space for sorting the goods. Moya allowed multiple members of our organization to come in and out of the facility, and extended the hours we could use the facility so we could finish sorting and send out all the goods in the time frame we had to work with. Moya was very accommodating and showed us the best customer service anyone could ask for.
I just rented a storage unit on Tuesday. What a pleasure it was to meet Moya and watch her interactions with other customers. Since it was the first of the month, at least 4 other customers came in to pay their bill while she was handling my intake. She would politely excuse herself to quickly address their needs, calling each person by name and making sure that they had any/all new information. Then, she would pick right up with my rental. I was thoroughly impressed!!! I have rented with two other local companies and I have never seen an employee (even owners) who were more considerate of their customers, knowledgeable about their products/services and enthusiastic about their work. You truly have a GEM in her...and the facilities are nice too!
The property and relief managers were helpful and extremely friendly and even wished us a pleasant weekend going above and beyond with customer service showing us three units. Jessika was awesome
Wonderful service with Moya
I was helped by a young lady named Moya. I am happy to say that she was very knowledgeable and helpful when it came to my questions and concerns. Moya is great at what she does. Thanks to her I was able to save money. I'm glad that I chose Public Storage. Two thumbs up for Moya.... :-)
Friendly and fast service! Moya was great and helpful:)
Excellent service. Moya was great and personable. Thank you so much!
Moya is a wonderful person and very helpful.
I had the most pleasant experience today renting a storage unit at the Michigan Avenue - Canton, MI store #08373..........Public Storage. Heads up in the HR Dept! You have an incredibly outstanding team member by the name of Moya! Knowledgeable sales staff get snatched away from their current jobs all of the time, so I do hope you're taking good care of them both! While I was there MariJo (was training) with Moya, while visiting from a Lansing store. These two women were very professional and highly capable. While I had stopped in to just ask a couple of questions, I ended up renting a 10' x 20' unit and buying $150 worth of boxes and packing materials. Great going , ladies! ..................
Craig and Moya were extremely helpful. My mom was looking for a storage unit for her upcoming move and we were unsure of what size would work best. They showed us several different options and made the whole process extremely easy and efficient. Very smooth process.
Great experience renting a storage unit today. Amy was very polite and expedited the process quickly and efficiently. Thanks!
Processed quickly, all looks good!
The woman who took care of our new unit for us, Moya, was extremely friendly, efficient and informative. The units are very clean and taken care of. The customer service is top notch.
I am most pleased with the excellent customer service skills. I was very impressed with the cleanliness of the restroom and the property in general. Moya is very knowledgeable about the company services and exhibits a great deal of patience when servicing the public.
This is my 2nd time renting with Public Storage at the Canton location on Michigan Ave. My check-in was seamless and the staff there was very professional. Moya went out of her way to accommodate my needs and my up in the air rental start date. I have no doubt that if I require storage needs again in the future, Public Storage will be my 1st choice.
Moya is awesome at the Canton location she us the reason i will be a return customer.
Moya knew her stuff and explained everything very well. I was not happy about having to buy the lock that only works at Public Storage.
The facility is clean and safe. Karen was responsive and prompt on her service follow-up.
Seems to be a clean and safe facility. However, I am annoyed they won't pro rate your month if you are done with your storage unit after the 7th of the month. Yes you will pay for the rest of the month. Also they make you pay for the lock. ($20). Which you get to keep, however the lock is not a normal lock. It's a proprietary lock that only works on these units. So there's a waste of money. Also the MAKE you buy insurance for each month starting at $9. And also pay about a $15 registration fee. So as you can see the fees add up.... Moya the girl that registered us was very friendly though so there's that.
Excellent service... Very helpful in contracting a facility that fits our needs. Thank you Karen ! :)
I would like to Thank Moya for the excellent customer service she provided during my recent visit. Moya was pleasant, friendly, accommodating, extremely knowledgeable and attentive. Because of Moya's excellent customer service, and professionalism, My visit at the 45229 Michigan Ave, Canton, MI location was stress free. Moya is an exceptional asset to the Public Storage Management Team. Thank you so much for all your help and keep up the great work.
This place is a total rip off. You pay a dollar for the 1st month plus a $15 registration fee,$19 for a lock, and also an additional $9 a month fee for mandatory insurance (They won't tell that if you have homeowners insurance, then you do not need their insurance.) Also do not allow your account to become 1 day late because they tack on a 22 dollar charge and if you do not pay that charge with in 20 days they cut off your lock that you paid them $19. They are really poor at returning calls and making the terms of the storage agreement clear ie what will constitute the lock cut off. Basically with all the extra charges and fees you can go somewhere else and avoid the hassle. I know that is what I will do next time.