Public Storage Self-Storage Units at 8396 Veterans Hwy, Ste 200, Millersville, MD

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Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Climate Control Storage
- Indoor & Outdoor Storage Units
- RV Storage
- Small, Medium & Large Storage Units
Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Climate Control Storage
- Indoor & Outdoor Storage Units
- RV Storage
- Small, Medium & Large Storage Units
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5'x5'Online only price$ 39/moSmall 5'x5'- Climate Controlled
- Upstairs/elevator
$ 39/mo $78Best Price Label -
5'x10'Online only price$ 82/moSmall 5'x10'- Climate Controlled
- Upstairs/elevator
$ 82/mo $109Best Price LabelHurry! -
5'x10'Online only price$ 115/moSmall 5'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 115/mo $153Best Price Label1 unit left! -
7.5'x10'Online only price$ 137/moMedium 7.5'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 137/mo $274Best Price Label -
10'x10'Online only price$ 151/moMedium 10'x10'- Climate Controlled
- Upstairs/elevator
$ 151/mo $201Best Price LabelHurry! -
10'x10'Online only price$ 184/moMedium 10'x10'- Outside unit
- Drive-up access
$ 184/mo $246Best Price LabelHurry! -
10'x10'Online only price$ 211/moMedium 10'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 211/mo $281Best Price LabelHurry! -
10'x15'Online only price$ 250/moLarge 10'x15'- Climate Controlled
- Upstairs/elevator
$ 250/mo $333Best Price Label1 unit left! -
10'x15'Online only price$ 256/moLarge 10'x15'- Outside unit
- Drive-up access
$ 256/mo $341Best Price Label1 unit left! -
10'x20'Online only price$ 290/moLarge 10'x20'- Outside unit
- Drive-up access
$ 290/mo $387Best Price LabelHurry! -
10'x20'Online only price$ 296/moLarge 10'x20'- Climate Controlled
- Upstairs/elevator
$ 296/mo $394Best Price Label1 unit left! -
10'x15'Online only price$ 317/moLarge 10'x15'- Climate Controlled
- Inside unit
- 1st Floor
$ 317/mo $423Best Price Label1 unit left!
Nearby Self-Storage Locations
Self-Storage Near Millersville
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Millersville Storage Units near Veterans Highway and Interstate 97
Millersville self storage can be found at this Public Storage location between Veterans Highway and I-97 in Windy Knolls. We are only steps away from Severn Run Natural Environment Area, making us an ideal solution for customers hoping to store outdoors gear like hiking equipment, boots, tents, fishing rods, and more.
We have over 660 storage units for all kinds of uses. Most of our units are climate controlled storage units, giving you an extra layer of protection from extreme weather conditions.
Our 5x10 storage unit can help busy commuters shuttling to and from nearby Baltimore/Washington International Airport by storing documents, extra clothes, and anything else you might want to grab on the go.
Our medium-sized 10x10 storage unit is one of our most versatile options, giving customers plenty of space to put the equivalent of a one to two-bedroom apartment. Rent a 10x10 storage unit if you are between residences and need a place to temporarily store your things before a move. We have packing supplies like boxes, bubble wrap, tape, and rope for sale.
If your haul is bigger than even that, take a size up to the 10x15 storage unit, which can fit enough stuff to fill a two to three-bedroom house. Store bulky items like couches, beds, coffee tables, and large kitchen appliances. These storage units are great for home renovation projects, allowing you to store multiple rooms' worth of your belongings temporarily.
And if you don't want to lug those big items up a long staircase, rent one of our outdoor storage units with drive-up access. Moving day can be rough on your back and knees, but with drive-up access, all you have to do is park your car, truck, or van in front of your ground-level storage unit. Load or unload your belongings without ever having to set foot on the stairs. It's just that easy!
Speaking of cars, trucks, and vans, if you have a second or third vehicle like a classic car or a motorcycle, try one of our limited number of covered car storage units to get your extra vehicle off the street or out of your driveway. We even have some oversized RV storage units and boat storage units.
Stop by seven days a week to speak to our knowledgeable staff about the storage unit that's right for you.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 284)
Nice and clean i Will recoment.
Good customer service I will recommend to my friends and family.
Nice customer service clean a secure property.
I Love this place
Seriously Syrita is the best. If I could give her 10 *s I would. I recommend Public Storage on Veterans. You will be taken care if.... Thank you Syrita!
Great place ong
Always clean when we stop by
Melleny was awesome!
I’ve used this storage place for 3yrs now. Awesome experience. Always clean, and well maintained.
Melleny was amazing to work with. I greatly appreciate her assistance Thank you Melleny
Rachel is great! Facility is very clean
Friendly staff and nice property!
The facility is has excellent service that is very helpful and an organized, clean property.
I came to this place as a potential customer. Rachel was working, and answered a lot of questions I had regarding storage. I plan to be a customer in the near future due to all her help and details provided by her . Would recommend this place solely on her being an employee at this location.
Rachel was great! Super helpful!
Great service and very convenience
Rachel the property manager was 5 star top notch service! She was able to help me get the right size unit for the things I need! She was very knowledgeable, professional and all around a wonderful person! Only if all customer service was a great as Rachel, maybe the world would be a better place!! Thanks Rachel! The force is with you!!
We absolutely love this facility. Whenever we need assistance everyone is so helpful and knowledgeable. We recent had an issue on our billing and Rachel was able to help us figure out the problem. She is always willing to help when we call or visit this location.
Great experience! I worked with Rachel today and she was extremely helpful with setting up a storage unit. It was so quick and easy!
Excellent Clean Lite Plenty of push cart Locked 24/7
Rachel is awesome! Extremely nice, and very helpful. Makes visiting the store a breeze!
Thank you Rachel! You are the very definition of excellent customer service! You were able to help me with exactly what I needed in a very timely manner! Thanks for being so approachable, friendly, and effective!
Rachel the manager is professional and very pleasant to work with. She made getting 2 outdoor storage garages quick and painless. I've had a unit here before they are very clean and well kept.
I went in to ask some questions before my possible move, the girl with pink hair and glasses was very polite and answered all of the questions I had, the store is very clean too. when it’s time for me to move I will definitely be going back to her
Tyrone was very helpful picking out the right size unit for my family and I. He deserves 5 stars himself! The facility is easy to drive through, very open, very easy to pull a uhaul into and even turn around if need be. All associates are very kind and helpful!
Very nice, clean place, and Rachel was very nice and informative.
Rachel was amazing. Had trouble with the increase in pricing and she able to help me be able to stay buy helping with getting the price back to where it was at least for now .thank you so much for your help!!!
Worked with Rachel today in getting a storage space and she was top notch! She was able to answer all of my questions, was very friendly, helpful and just an all around good person. We need more Rachel's in the customer service field.
Great staff. Very friendly and very helpful. I absolutely recommend this location!
It was great experience with the assistance of one of your wonderful employees Rachel. She helped us every step of the way and was able to answer any and all questions we got. Thank you.
Clean and good customer service
I would like to say that the manager (Rachel) couldn’t have been more helpful with getting m the storage unit I need, and going above and beyond to help take care of an issue!! Fantastic skills and customer oriented!!!
Started off paying $59 a month a year ago now up to over $80
I think the young lady who helped me her name was Rachel and oh my goodness she was so delightful and helpful. I had the best experience with her
Rachel is fantastic.
Great staff, they were very kind and answered all my questions. Well kept facility. Would recommend to anyone.
I’ve dealt with many storage places before but this has been by far the easiest experience I’ve had. I spoke to Rachel and she was very informative and very personable! Would recommend this location to anyone!
Rachel at this location was great! She showed me to multiple units to ensure that I picked the right unit for my requirements. I have unit at another Public Storage that I will be closing because customer service is terrible when the office is open, which being open is rare. This is the model for customer service! Go see Rachel and she will take care of you. Highly recommend!
Customer service tells you that you're up for auction when you are late; it sounds a bit threatening.
Rachel was excellent in helping me find a larger space for my items. She answered all my questions thoroughly and was extremely friendly and professional throughout the process. The space itself is clean and organized, and access is convenient while remaining secure.
Racheal is a great help and a great property manager….
Rachel went above and beyond to help me resolve a major issue with my move. 20 STARS !!
Wilma was wonderful and provided outstanding and quick service. Thank you
Wilma service was so helpful what a wonderful feeling to have great customer service.
Lost my key to my unit Went to office and spoke to Mrs wilma Not only was she extremely kind she was extremely helpful I would recommend this storage facility to anyone I know Thank you again mrs wilma
Rachel went out of her way to help my husband and I set up the app and get us information on getting a new lock and key. She was very profesdional,professional, and helpful. I would recommend this facility to everyone.
Rachel was very helpful and informative.
Easy to work with and get in and out! Thanks Wilma and Rachel!!
Rachel was amazing, she really knows what she’s doing.. best storage facility in the area
Wilma was awesome
At the Millersville office Rachel has always greeted us with a smile 😊 She’s great 🌸
Super impressed that I didn’t need to give any warning before moving out. I had a place for a year and really all was totally great, I have no complaints!
Wilma was very courteous and extremely helpful in assisting me with my storage needs.
Wilma was very helpful with getting my unit setup and selecting packaging supplies. She was friendly and knowledgeable and working with her was a great customer service experience. Storage unit was clean and it was very easy to move in.
I have been storing with Public Storage since 2019 just recently went into the office and was Greated By Becca. She was very happy to see me She was standing up and ready to great me as I opened the door and was ready to help with all my questions and concerns about billing and possible late fees. Excellent customer service.
Wilma was very welcoming, helpful, knowledgeable and professional. What a wonderful experience!
Just got a great deal here! The manager Paula was the best, knowledgeable and so nice. Thanks again!
Awesome storage facility great staff and clean facility
Wilma was magnificent in assisting me on everything that I needed to do to make my storages needs met...it was very pleasant experience...I am so glad I came here ...God Bless
I have been leasing a storage space at this Millersville location since November 2017. The team that manages has always been friendly and professional with every interaction/transaction...BUT yesterday...Friday, March 20., 2021.....The level and degree of customer service, courtesy and professionalism was exceeded beyond my expectations!. Wilma was the customer service rep that assisted me with a billing /payment concern. She was patient, kind and responsive....informed me that the turn around time for my request might not be until Monday.....Imagine my delight when she called me back a few hours later and my issue had been resolved. There are several other storage facilities within a 1 mile radius of this Public Storage....but this kind of service is why I keep my belongings secured there. Thank you Wilma for your assistance....in this challenging time for all of us...your kindness was recognized and appreciated !!
Wilma was very helpful and gave great customer service!
I came in to buy boxes by the week ago and was attended by Wilma who help to meet my needs great customer service. Very helpful! I also, asked her couple questions regarding a storage space. Any one in the area with moving needs make sure to come here ask for Wilma.
Easy to get in and out well and clean.
Jessica was fabulous today helping my 78 year d mother get set up for her rental. Truly above and beyond service.
Paula was terrific, she explained everything in detail and made sure I was comfortable with my rental, she escorted me to check it out and make sure I liked the unit I chose. She also made sure I got the best price. She was very friendly and courteous.
The staff was very friendly, knowledgeable and professional. They understood my needs, and went above & beyond to assist me. Great price point, conveniently located, clean & safe facility. Great job!
Flexible hours for access and very clean and secure.
I m glad to pick that location for my stuff to storage. I had a wonderful customer service with Paula and Ashley. They’re real professionals and helpful people. Highly recommended !
Paula is so understanding and professional. She came to my rescue when I had a terrible experience with customer service representative; I was very close to taking my business to another company. But Paula changed my mind. She works really hard and was very flexible. Kudos. :)
I have been using this location for 3 years. I was not going to renew because of a bad experience but thanks to Paula I decided to stay. Thanks again Paula !
We found out we have to move unexpectedly and came in to rent a storage unit. Ashley was not only extremely helpful, she also has a great personality and made the process seamless. She was the bright spot that eased some of the stress this situation has put us under. The facility is clean and has better hours than any of the other storage places in the area.
Christine at front desk did an amazing job explaining everything. Made everything super easy .
My experience renting space here was expedient and convenient. The manager on location, Christine, is pleasant and always helpful as well as politely offering suggestions after ascertaining my storage needs. This particular location was out of the way for me but after this experience I definitely will return here whenever I have needs in this area. A+!!
I have been a customer here for many years primarily due to Christine, as she is a total joy to work with! She truly cares about the customers and has made excellent recommendations as my storage requirements have changed. I highly recommend that you contact Christine for your storage needs. You won’t be disappointed!
Christine and Ashley at public storage on veterans highway are the 2 most amazing and helpfull people. If u ever need a storage unit rent from them u will not b disappointed. Wonderful people and place. Thank you ladies
Good clean facilities. Use them every time I need some extra space.
This place is so accommodating to my move as a first time home buyer and I just wanted to thank Ashley, Christine and public storage as a whole for making what I thought was going to be a huge hassle such a pleasant, smooth, and easy. Five stars ⭐️ ⭐️⭐️⭐️⭐️ 💟🌵🚀🍄☮️
Christine and Ashley best two women I’ve met!!
This is a great place to get a unit fast and hassle free with great deals and promotions, Ashley saved me some $$$ with her recommendations and I greatly appreciate that. I would recommend this place to anyone with storage needs.
Staff are very friendly, and the deals aren’t bad at All. Ashley and Christine are just wonderful and make the experience something to come back to.
Excellent customer service Answered any concerns Able to provide storage unit and other supplies as needed Great Job Christine & Ashley
This place is really nice, Ashley was so kind and patient with me and my many questions and she had an answer for all of them. Thank you for the good service you provide. I will be recommending to others.
Ashley is the greatest she is so helpful
I just had another great and easy storage experience with Jessica !! Very professional and happy ! Thank you!
It is stressful moving but there was no stress renting a storage unit with Christine’s help. Great customer service, clean and secure.
Great experience with Christine, she was very knowledgeable and friendly. Showed me all my options for storage and provided tips for how to pack. Being able to buy boxes and tape while there was helpful and they are high quality! Thanks again!!
If I could rate 0 I would. Been there a year and already raised price twice. I do not recommend at all! I only needed it for 2 years and now I have to switch to a different storage place because they keep raising price.
Stored stuff here for about a year. Christine was literally the best, couldn't have been a bigger help if she tried. Anytime I needed something or forgot the gate code she was ready to help and super friendly all the time. Positive experience
Christine and Ashley were amazing! They really helped my boyfriend and I with rates and was so informative with everything we needed to know! The moving transition is so hard but they made it easier.
Excellent customer service from Ashley. This young lady is so knowledgeable about all the packing supplies. I needed to inquire about stuff to help get my mom’s house packed to move across country. I am not ready to get everything at this time but I’ll be back next month to get started.
Christine was amazing! She help me transfer one storage unit to a bigger unit 💕💕💕
Christine is very nice, enjoyed the sign-up/move-in process.
Christine was very helpful.
Met Christine and Ashley today, they were great! Super helpful.
Christine, the manager of this branch was terrific. I was stranded. But she can do magic. I wish the world has many people her.
Nice clean area But prices go UP every 6 mo
I’ve been a customer at this location for over 3 years. The customer service, professionalism, and respect I receive from Christine is the best I’ve ever had from any storage facility. Give her a raise ASAP; she earns it every day!
I love them!!!!!!!! They are affordable and I use them for all my overloaded materials.
Christine, one of the managers was fabulous to work with. Very knowledgeable of the facility and went over and beyond to make sure I got the best United that fit my needs. I would definitely recommend this location.
Very friendly and knowledgeable staff.
Mrs christin is very professional and very helpful, highly Recommend this location
Ashley and Christine was awesome and was very helpful:)
It was close to closing and I was in a hurry because I unexpectedly needed a storage unit. Christine was very accommodating and helpful. She was friendly. She made my bad situation a little better by being so friendly and getting me in and out quickly. She was very knowledgeable and was able to explain all the important information I needed quickly and understandably. There are so many storage places to choose from now a day's. I'm glad I went to this one.
Five star love this place great people great atmosphere Christine and Ashley were superb best ever 5 * 5 * 5 * 5 * great place highly recommend this place best around don't get it twisted
Great customer service. Katie is more then helpful and very reassuring that the stuff most precious to me will be safe and protected while I grieve the only way I know how. I highly recommend Public Storage for piece of mind. Thank you Katie!
Very good service!!!
Came in to buy a quilt today and Ashley was great. Helpful and kind I would recommend this facility to all.
This storage facility was very clean. We had our things in the storage for five years. We cleaned it out and there was no dust or dirt. I would use it again. Christine and Katie were very nice and helpful. They made our visit very pleasant.
Friendly, efficient, knowledgeable as well as clean and well maintained.
Everyone was very nice. Katie helped me figure everything out, she was great. Convenient location, clean property.
outstanding service by christine polland. efficient, knowledgeable, helpful. i recommend the clerks have authority to offer the same price as published inline. furthermore, this site is not user friendly. needs customization.
Christine & Kristina were very helpful and professional. I was happy to be Kristina's first customer! They made the rental process very smooth, thanks ladies!
There is a lovely young woman named Kate who works there. She is pleasant, knowledgeable, and extremely friendly and helpful. She was the sole reason I picked Public Storage. You need to hire more like her.
Excellent customer service. Katie was awesome!
Christine the property manager is the best she provides great customer service and will always help you if you need her.
Conveniently close and plenty of room to store stuff at a good price
This place is the worst! They never keep the posted office hours. Always closing early. And with only one person around, the office is always closed because they are somewhere else in the facility. Waste of time. Here two days in a row with no one available to help. I'll be taking my business else where.
Been using this facility for a year or so now and I've never had a problem with them. I've been a long time customer of Public Storage and will keep using them whenever the need arises. I had Katie help me move from one storage space to another. She helped keep the bins close together so that the move took less time than anticipated. Very friendly and helpful with the whole process.
Katie was very kind and patience and understanding with moving it can be very stressful. She made it very easy with auto pay. I would recommend this location to anyone that needs to rent.
Was very helpful it was just amazing
This storage facility is great VERY clean and conveniently located an the price could not be beat. I have never needed a storage before but with the help of Christine she made the entire process as easy and quick as possible. She is extremely friendly, kind and very caring and quick to return my calls she is the main reason we chose this facility.
Christine and Katie are all about great customer service. Will definitely come back when we need storage space again in the future.
Christine provided Excellent customer service! She was knowledgeable, helpful and all around has a great personality! Thank you Christine, for digging thru the pallet to find me those boxes!!
Been storing with this store for a lot of years and I have to say Christine is the best .
Christine rented me a space while back and had the best personality and customer service.
Christine was great! Friendly, efficient and knowledgeable.
Katie made the moving process for me as easy as possible and stress-free as well. They have multiple payment options which made it easier on my family.
Christine at the front desk is the best. She is very friendly and helps me anytime I need something. She is the reason I stay at public storage. Her customer service is top notch. Thank u Christine for everything
My experience with Public Storage in Millersville has been exceptional. I was very happy with my unit and the process was stress free, which is essential when dealing with the headache of moving. My unit was clean and felt very secure. Katie was extremely helpful, knowledgeable and the epitome of great customer service. I left the store completely relieved and feeling like safely storing my personal items will be one less thing I have to worry about. I would 100% recommend this location to anyone.
I went today to rent my unit I delt with Katie she was very friendly and well knowledgeable I would recommend anybody who wanted to rent a unit to go to that store and work with her.
Nice helpful staff. Nice building.
Kim was great showing the units and during the sign in process ( which should be simplified!)
Christine the property manager is great she provides great customer service and is always willing to help you.
Christine has the best personality she is always smiling and very helpful. She also makes sure you you are well taken care of and timely. She is a great employee.
Kim was extremely thorough while checking me in. Very pleasant from start to finish! Thanks Kim!
Affordable and clean
I had an amazing experience at this Public Storage. Christine was very pleasant and welcoming. She made everything very easy when securing a storage unit. Every thing moved quickly and I was able to get the perfect unit for my things. The facility was very clean and easily accessible. I would definitely recommend this facility.
they were great very pleased with both kim&christine
Kimberley and Christine are amazing they made sure I had everything i needed to move they are absolutely amazing and I would recommend them to anyone they deserve a raise
Candace was absolutely outstanding helping me - fast, friendly, and courteous. She was absolutely a distinct pleasure with which to deal. If you go to Public Storage definitely ask for Candace, she will be extremely helpful and follow-up - a great experience!
I was going to rent a unit here but they didn't have one available when I needed it. The employee, Kim, was very helpful though and directed me to another nearby PS I wasn't aware of. I was able to get a unit at their other facility and also received a discount on my first month. Good job, Kim!
Kim and Christine were a delightful help!
Always a pleasure dealing with Christine went to help a friend move some things around in his unit and got a quote while I was there she was very polite and helpful with meeting my potential needs and questions about how it all works and what needs to be done to have a unit on the property also anyone looking for a unit I suggest visiting Christine she is so helpful and the property is amazing always clean and professional
Christine was an amazing help she had me and my fiancee in and out within 20 min of being there showed us where to get it exactly where our unit was and where to pull up when we want to move our stuff in. Based on what I saw and could tell the facility is very clean well established and has great security. This place is definitely recommended.
Don't get an outside unit, they do not keep up with the leaf litter.
Christine is just absolutely the best . Property is clean and she always gives best customer service .
Tiffany was very helpful with the whole paperwork thing. And very hot
I was assisted by Christine today. She was very helpful in finding the right size space to suit our needs and explained everything perfectly. Convenient access at any hour is a great asset.
What tim e can u ge t ok. Gate
I come to this property all the time to make my payment just because Christine is always very helpful and nice. Chistine is alway
Christine was very helpful and a pleasure to work with. She shows pride in what she does and the facility shows it.
Christine is the best. I came in today to put stuff in my unit and Christine was nice enough to go find me a cart, she keeps the property very clean and is always nice.
I make my payment at this store every month and Christine is always so professional and gives me great customer service and you don't find that much any more thank you christine.
Great customer service, but it is hard to not feel like a bait-and-switch was pulled on me when they raise the rates after six months. My only option is to cancel contract and up and move to another facility. If I had the time and energy I would. Not cool in my book. But, rumor has it all the storage facilities do this. :-(
Millersville Public Storage Manager, Christine, was absolutely phenomenal during my visit at the 8396 location. She maintained a warm, friendly and very patient demeanor the entire time I was there. I was very inquisitive and even changed my mind about a unit. Christine still maintained a professional, patient and positive demeanor as she completely revised the paperwork for another unit. I would recommend this storage location and talking to Christine for your storage needs. My name is Lisa and I approve this message.
I come in every month to make my payment here and Christine is always very helpful. She even goes the extra mile to ask me is everything good with my unit or do I need anything which I think is great customer service. Thank You Christine.
So far, nothing but stellar customer support. Insurance offerings are poor at best. I will be getting my own insurance. Was "tail gated" through the gate on my first visit by someone who tried and failed to punch in their own number. This is a security concern. Next time I will block the entrance with my car until the gate closes behind me. You should suggest others do the same.
Great experience moving in. Needed to free up some space for a remodel and visited 3 storage places all within a mile, this one was the best! Thanks to Christine for showing us our options, the unit is in a perfect spot.
Every time I come in to make my payment Christine is always smiling and very helpful. Thank You Christine.
The facility is clean/well-maintained and Tiffany was very helpful and friendly.
Christine was very nice and knew her job well. She made sure my vehicle would fit before starting any paperwork...the only complaint I had was the price I was given when I called to make the reservation was $25.00 plus local taxes..so I'm thinking $25 +tax. It was 61.00 & change no one mentioned an administrative fee,insurance etc. I should have been given all the info during my initial call..otherwise everything was fine...
Great customer service
Very friendly, very informative and answers all your questions. They show you the storage unit then you make arrangements to lease.
Christine was very very enthusiastic. Sweet and very helpful.
Christine seemed very eager to help me move in. She confirmed my appointment via email and text and was ready when I got there to fill out the paperwork. The sight is right off of Veteran's Highway. There is easy access from 97. The sight is clean, well lit, and easy to get into and out of. I am very happy with the move in experience.
Stopped in to buy supplies so my sister and I could pack up our mothers kitchen . Christine and Tiffany were such a great help they got us everything we would need . We got wrapping paper , tape , tape gun for the tape to make it easier to tape up the boxes we got . They even asked if we needed them to put the roll of tape on the tape gun , which was so nice . We even got a pack of 10 boxes and only paid for 9 boxes . What a great deal and wonderful people working there .
Responsive, and professional is Christine who manages this location, a well run operation, best service bar none!
Fantastic customer service! Very helpful and attentive!
Great customer service. Christine was very helpful, explained everything in detail. Place is clean for a storage facility. Exactly what I needed.
Great customer service and conviently located everywhere. I have used them at least 3 times and never had any issues or concerns.
While I was at my unit today I as approached by Christine who kindly asked me was everthing ok. I thought that was very nice of her. This is why I stay with public storage because of people like Christine. Thank you!!
I came in today to make my payment and I was greeted by Christine with a smile. She was so helpful she even showed me how to go online to make my payment. Thank You Christine great customer service.
The customer service was great! Gave me a discount on my boxes, they need to get the back door fixed though it's been broken forever
Went there looking for a larger unit then necessary and Christine helped us to save money
Christine was very helpful, professional and timely when i was looking for a local storage unit. Also the prices here are the best around.
Christine extremely helpful, courteous and friendly
Very clean place to store your stuff . Christine is really on top of getting stuff fixed , like the new gate that was just installed . Now if she could just get the store some more flat bed carts.
I used several storage companies over the years. This one is the best. Christine and Joe are problem solvers who have helped me many times with logistical issues, access, and situations where creativity is required. Kudos!
Christina is very knowledgeable property manager, she did a excellent job getting us setup in our unit. She has a wonderful personality. ;•) ♡
I would like to.thank Christine for all the help she gave me. I was in great need of a unit due to the fact that I was using another unit down the street and they had a safety problems they would not fix. She took the time and help and show me the unit available plus I didn't have to go for a lock I was able to buy from her. Thank u
Christine was very helpful and friendly. She was willing to help in anyway. And always polite when i come in.
Christine was very friendly and extremely helpful. She really was very knowledgeable and catering to your concerns and needs. Great customer service ever time.
Joe was great in helping me save some money on boxes by way of a storage pack! He's not at the store every day but If I needed boxes or supplies I'd recommend him.
Brandy and Christine were fabulous! They were extremely helpful with the process and were extremely personable! Thank you so much for all the help! Excellent customer service!!!
Kieran and Adam are great! Adam helped me out and did a fantastic job. They are so polite!
I love Christine she is the best . Great at her job and has great customer service helped me transfer to a smaller unit and then I ended up needing a larger one and she helped me again .
I've been to this location a couple of times for packing materials and boxes. Great group of folks. Always friendly and happy to help. Thanks to Christine for getting me out the door with the boxes I needed today. Perfect!
Thanks Christine! It was great to meet you and find all the ingredients I needed to make the move. It makes moving easier when you can get so many things in one place. Thank you
My unit at another location wasn't available so Lisa H, Adam and their manager worked together to meet our needs. we are very happy.
Rick was a fabulous help to me. I lost my key and he helped me find it. Rick and his colleague were professional, kind and extremely helpful. Thank you!!! I will recommend this particular Public Storage to friends. Best, Amy Guilfoyle
Have only been a customer for a month, but the facilities and staff are amazing. CHRISTINE AND BRANDY are very loyal to their customers and will do anything to help make business easy. Thank you very much for your great service.
Brittani and Christine were both very helpful. Christine especially helpful by contacting Customer Service while we were on site and had an issue, so we could have it taken care of right away.
Christine is excellent at her position, she is kind ,and tries to be very accommodating. Thank you for all your help. Sincerely, Layla Lopez
Excellent service, fast, and friendly. Thanks for helping me with an otherwise stressful move!
Brittany was my customer service representative, and she made the process of getting my storage unit ultra simple, super easy, and pleasant. There was another customer who came in at the same time and she did an excellent job of multi-tasking. The storage unit was clean and to my satisfaction. Highly recommended.
Ed and Rick have great customer service and work great together with me and keep in touch about my account thanks for the great experience
Ed was very friendly and helpful!!!
Have rented from this location 3 times, is always clean and well lit. Feel like it is secure. Ed helped up get all signed up and settled in, would recommend him and this business.
ed was great and very helpful
Ed was the greatest, best customer service I ever experienced. I never do these reviews but I had to for Ed. Thank you Ed
Ed customer is outstanding as well his sale skills are outstanding and made me feel welcome as a customer
Its customer service is fantastic at all times as well as he treats all customers with respect I'm in very good at his job
ed bas great customer service .he helped us save money on a storage unit by gov't is a little larger unit .
Ed was informative and helpful. I appreciated with his service.
Everything was Awesome and great customer service
great service in time of need fast, easy and very resonable prices
Angel is such a jewel. She was very helpful and informative.
Ed has amazing customer service i recommend anyone come here for storage he's great
Ed was very friendly and gave excellent customer service.
very friendly. excellent customer service.
Ed has great customer service as well he all was helps with my accout i will let my friends and family know to use publicstorage in millersville
Great customer service!
Ed was very helpful and informative.
Ed's customer service is excellent! He made a stressful situation seamless. Additionally, he made me feel quite secure in knowing that my precious belongings were safe and ensured me that I got the best value for my money.
Great service by ED at Public Storage on Veteran's Highway. He was very friendly, answered all my questions, and made sure all of my storage needs were met. Made me feel confident that I was choosing a safe and clean storage facility. I would definitely recommend this facility!
Rick was awesome, showed me my space, sold me a lock, I could have probably gotten one cheaper, but it saved me the hassle of going to get one. Very polite and friendly. I rented an outside drive up unit, it was spotless, the property is clean. Conveniently located for my needs, would definitely recommend.
Ed was great. Very helpful.
Ed was amazingly helpful. He was very pleasant & answered all my questions. I can honestly say I would recommend this site.
Customer service was great fast and to the point thanks to ed property manager
Great fast service! Love a sense of humor!
Convenient location from where I live, and open during the weekends! Met a very friendly and courteous man named Ed; he was awesome during the whole process of getting my financial documents completed in a timely manner, showing me the storage space, and made recommendation of materials for my packing needs. I will recommend Public Storage to family, friends, and anyone; thank you for the great experience, Ed!
Customer service was quick and easy no problems the sales assoicate was friendly funny and had us in and out at no time
Rhonda and Ed are amazing and so helpful! Ask for them
Great service from store manager ed. I highly recommend this store location.
Rick was very friendly and extremely helpful!
Customer service by Ed was wonderful!
Rick Plitt gave excellent customer service. He was efficient and friendly. I would use this service again because of him. MARY V.
Ed was great today. His customer service was outstanding. Thank you Public Storage for a great employee.
Ed was fabulous and very informed about the property and storage offers. Very people oriented. Thank you for outstanding customer service.
Ed is fantastic! He is always so helpful
Rhonda was great. She provided me with great service and I would definitely this locations to all my friends and family.
Ed had great customer service.Thanks.
Ed was great to start me off...he worked quick and efficiently and was very friendly too
Ed was very helpful! Thanks!
Great space great staff and always willing to work with customers if issues ever arise.
I went to public storage and the manager Ed customer service was emaculant... he explained and answered all my questions u could tell he knew his job... he even saved me money on my storage ....thanks ed
Rhonda was very helpful and pleasant! She explained the policies and procedures very well. I will definitely recommend public storage to friends and family. Thank you!
Great experience at public storage in Millersville. Ed and Rhonda were a great help! Definitely recommend this self storage to anyone.
Ed and Rhonda were very helpful!
Ed and Rhonda were great! They got me in and out within 20 minutes! They were also very nice and professional! :)
Ed and rhonda were great. They were very efficient and helpful. I would definitely recommend this location to friends and family. Ed and rhonda keep up the good work!
Ed's customer Sevice was exceptional. He was a great help.
Excellent and fast
Ed has the BEST customer service EVER!!! Love to Pay my Bill at this location!!!!😘
Ed helped me greatly
Ed was very helpful and polite. Great sense if humor
Ed got me all set up! Quick and easy.
Great service-thanks much!
Ed and Michelle where great! They helped me to down size to save me money.
Helpful and friendly. They got me signed up quickly and went out of their way to get me going. Overall a very positive experience.
Great, fast, easy and quick service. I came in and we got right to it. My kind of people. My kind of storage ;)
Chelsea at public storage is an amazing employee and the reason why I chose to use public storage. She was so kind and answered all my questions. I wish customer service in all other businesses would emulate this lovely employees work ethic and determination.
Great Assistance and Support from Chelsea
Friendly people, clean facility, well trained management. Thanks Chelsey, you were very helpful
Chelsea is a very knowledgeable young lady, who always makes my experience at public storage a very pleasant one
Service has been excellent. Chelsea assisted in storage solutions that worked extremely well. She knows how to provide excellent customer service. Thank you Chelsea. Would recommend this place.
I made the reservation online and quickly got a call back to confirm and answer any questions. When I arrived to finalize the rental, Chelsea was fantastic to work with. She was extremely nice & very cheerful while taking me to the unit and explaining everything in the clean, well cared for facility. She is one of the best customer service people I have ever dealt with and worth asking for.
I had a very positive experience using their storage unit. The employees are always friendly, I always dealt with Chelsea and she was always pleasant. The price is good compared to some other storage places in the area and I really like that they only charge $1 for first month's rent.
I had a very positive experience finding a safe and convienent storage unit at this location. I was given a very friendly greeting when I first walked through the front doors. Both Chelsea and the manager on duty listened to my needs and gave excellent recommendations on different unit sizes that would work for the items I need to store. Chelsea was able to show me two different size storage spaces and helped me envision how my items might fit. I felt she was very personable and easy to work with. I liked the gated security entrance and cleanliness inside and outside of the building. I would definitely recommend this place to my family and friends who are looking for a place to store their personal items.
While I had a storage area here I always was greeted with a friendly person when paying my bill. The location was very near my house so I liked to pay in person. The space and halls was always nice and clean. I was called if the electricity went out and any problems may come up in which I found very responsible. If I should ever need another storage space I would come back here for sure.
I find this Public Storage location very clean, and organized. The manager Dana is always friendly,courteous, and very understanding. She seems to have hired and trained the other employees to be the same. I have never just stopped in to pay a bill or move items without getting a nice greeting. I have recommended this location to my friend near by too because of the service here.