Public Storage Self-Storage Units at 6704 Ritchie Hwy, Glen Burnie, MD

Jessica is awesome, service was great. The place was clean and she deserves a raise.

Jessica G she was so nice and helpful! it was quit and easy!

Jessica G. Was so helpful and patience with my situation. I'm so happy with my experience going to her for help.

Jessica is extremely helpful and I love her energy.

Jessica G. Great service. She took her time to attend to me. She was very polite and friendly

Jessica G was awesome and honest and helped me through getting my first storage unit! Thank you Jessica G for all you did for me! Wonderful and outstanding customer service she has! Thanks again!

Chose public storage cause where else would i go lol but had to upgrade to a bigger size last minute. Jessica helped me with everything and was very thorough. Loved her. It was much appreciated. I recommend this location to anyone looking for storage and very affordable.

Jessica was great! She walked me through everything and answered all my questions! I will say it does have a little stench when u walk the hallways but they are clean and so was my unit! Overall no complaints!

Jessica G has been extremely helpful regarding me moving my things into my unit! she is very responsive to any issues which is greatly appreciated!

Jessica g was a wonderful young lady very helpful +++++

I have a 10x10 unit that I was not fully using and I went down to a smaller size. The customer service rep at the Ritchie highway Glen Burnie location was very helpful.

Jessica was very helpful and efficient and created a very pleasant experience while remaining professional.

Jessica was sexy and very helpful

My experience was awesome With Ms Jessica she definitely took care of me If anyone needs a storage space for a reasonable price talk to her she’s the best

Jessica G. was a wonderful help recently with our recent visit. Over the years we have been patrons of the Public Storage Glen Burnie Ritchie Highway location, we have never had a representative of the corporation go above and beyond with their customer service help. I know the location is short staffed, and we have had issues in the past with finding someone in the office to return our calls, but not only did Jessica answer the phone, she called back, and then even went out of her way to call back the next morning to make sure everything we had discussed the previous day was still going to work out for us. My fiancee went in today, had no problems with receiving help and getting our issues sorted out. Thank you again Jessica G, appreciate you and your time and thanks again. She seems like the kind of person you might want to teach some of your previous employees about customer service.

PUBLIC STORAGE PROPERTY MANAGER JESSICA G WAS DETAILED & VERY ATTENTIVE TO MY INDIVIDUAL NEEDS FOR MY NEW STORAGE UNIT... SHE LISTENED CAREFULLY & FOCUSED ON PROVIDING A QUALITY RENTAL EXPERIENCE FOR ME ! I AM GRATEFUL TO BE A NEW TENANT UNDER HER WATCHFUL EYE AND QUALITY EXPERIENCE.

Have been a customer for almost 4 years and have had nothing but great experiences. When I needed help or information, the manager Jessica was there for you. Thank you again for your services at this location.

Jessica is the BEST !!!! She helped me renting for the first time a storage unit and she was beyond helpful and patient with me! I definitely would recommend to go to this storage facility because Jessica will make sure you get a storage unit for a fair price !

Jessica was very helpful. She made sure we didn’t need anything

Jessica helped me remove unauthorized charges to my account. Thank you.

Jessica was amazing great person.

Jessica g was very professional and fast and extremely helpful and was so sweet! Wonderful and very helpful. Ask for Jessica g she is great!

Tiffany and Jessica provided myself and family with wonderful customer service. They were always very attentive and available to answer my questions or concerns. They both went out of their way to ensure I was satisfied at all times and checked in with me to make I had everything I needed. I’m grateful to have used this location/facility because it came in handy for my recent move. Keep up the great work! You’re making a difference for all customers and I’m happy to have met you both! Wishing you nothing but success!!!

My husband and I have been renting a unit from this location for about a year now. The front desk personnel are always so nice and helpful. I’d like to give a special thanks to Jessica! The store was about to close but she knew we were on the way back and she still unlocked the front doors to help us out. As long as we need a storage unit, this will be our location! Thanks again Jessica!

I'm sure this is a great place overall. Won't be renting from here after the experience with the staff on site. They could use customer service training on how to talk with people/customers. "Can I be of assistance?" and an ounce of pleasantries can go a long way.

I visited Public Storage this afternoon to view the units because I’m unsure what size I should get and Tiffany was SO kind and helpful! I was impressed by how organized, clean, and safe the building is. I would definitely rent a unit here for my belongings. Thank you Tiffany for your exceptional customer service and kindness. Moving is a pain and I felt at ease here!

My 5 stars is for Tiffany who always is most friendly and has been extremely helpful in every aspect. I'll stay just for her alone. -Carrie

Rachel is amazing and always helpful! She deserves a raise!

Beyond the place smelling like wet dog when you first walk in it's clean. I didn't deal with any staff so I can't comment on that. I handled my business exclusively online. I paid and got my keys when I went there. They have ample parking in front but go early if you want a spot right near the doors. My storage was a 5x5 on the first floor so no need to travel upstairs. The lighting is good. My space is near a big window and the overhead lighting is good. I haven't gone at night yet so idk if it's scary. Memorize your code because it's not the same a your unit and you need it to open the gates to get in and the doors to the facility. When I went there were plenty of carts to help unload. When I came back they were all gone. I had to wait for someone to finish using it. Not a big deal. Overall the place is clean, quiet and feels secure. The pricing could be a little cheaper for my 5x5 space but it is what it is. I hope the pics help to get a sense of what can fit in there. It's small but I tried to utilized the space. I'd recommend it to anyone needing more space.

Easy access ! Rolled right in !

This place is amazing! Front desk staff are super friendly and very helpful! The facilities are very clean and well-kept. It's a very modern facility that allows you to use your phone or a code to get into the gate. Overall, I would definitely recommend it!

Tiffany at the glen burnie location was super helpful and very knowledgeable. Would highly recommend

I met a very friendly person direct and specified in your information very pleasant contact Good experience I thank the person who assisted me

Thanks for everything

Infested with rats and needs to be shut down

Won't Disappoint

They advertise things different from how they say on their website.

Professional and friendly service. Samantha was helpful and recommended additional products

I love this location. Always clean and professional looking in the store. AND I LOVE MY NEW FRIEND THAT I CALL “TIPPY TIFF” she is very professional and funny!!

I’ve been with this storage building for years and public storage has taken over in the last two years and what I find out about it is it’s not as personal as it used to be it got more expensive and you don’t know the staff. The upkeep is good is still nice and clean and you don’t see any evidence of rodents or anything like that so that’s still a plus.

Paula is absolutely the best and so helpful!!!!!!!!

Place is infested with mice and the employees here are incredibly rude

Tiffany was very helpful !!!

First time renting a storage space. The lady at desk was extremely helpful great customer service.I believe her name was Paula.Would highly recommend any one that needs a storage space to come and see her. Also very helpful with the supplies I needed for the move. Being a 76 year old women I appreciated her help so much. Thank you Paula for making this experience very easy

Very friendly and helpful staff.

This should’ve been my first choice . I can’t remember the name of the woman who helped us Sunday 7/30.. but she was awesome, kind. She got us our last minute storage rental quickly and she was so helpful. She deserves a raise and employee of the month if she doesn’t have the title already. She made my moving day, that was so stressful and disappointing so much better. Thank you so much.

The ladies in the office are very helpful. Highly recommend