Public Storage Self-Storage Units at 1057 State Route 3 N, Gambrills, MD

I come here to make my payment and Kristy always provides me with great customer service. Thank you

Kristy the property manager is the best. I was at my unit today and Kristy walked by and saw that I had a lot of leaves by my unit and she cleaned them all up for me so I did not have to walk through them.

I had the best experience with this property. Kristy the property manager is great.

I just lost my house to a fire. I came in looking for storage and Kristy the property manager was great. She explained everything to me and got all my paperwork done quick. Thank You for your kindness Kristy during a hard time.

This is a great storage facility Kristy the property manager is always helpful and she keeps the property clean.

I came in today to buy merchandise and the young lady there (Kristy) was wonderful. She got me everything I needed and more. Need moving supplies go there. Great prices too.

I came in looking for moving supplies and Kristy was very polite and so helpful.

Kristy always has a great attitude and is very helpful.

I came in today looking for storage and Kristy was great even took me to see several units in the pouring down rain. That is dedication to customers.

Kristy is absolutely awesome

Kristy was absolutely great today. She help me with my payment and also gave me other ways to make it.

I came in today looking into storage and Kristy was great. She showed me several units and explained all my questions. Soon as I am ready to move I will definitely come here. Great customer service and property is real clean.

came in today to get moving supplies and Kristy was wonderful. She gave me great customer service and even took my stuff to my car.

Kristy always has the best customer service.

Little pricey

Kristy was absolutely wonderful today. She did our rental quick and answered all our questions. Thank you

This public storage is great they have great prices, the property is always clean and the property manager Kirsty is always there to help you.

Ok

I rent spaces here all the time and not only are there prices great the property is clean and the property manager Kristy always provides great customer service.

Came in Saturday looking for storage and Kristy was great. She gave us great customer service and property look great.

Friendly and helpful

Kristy is the best she is always helpful she keeps the property real clean. They also have great rates.

Kristy always is professional and very helpful. Looking for storage go see her.

Kristy was absolutely great today. We came in looking for storage and she provided us great customer service. We asked a lot of questions and she answered every one.

UPDATE: 5-2023, Public storage continues to raise prices at very high increments. If you get a "good deal" on a rental as in an advertised special, expect it to go in about a year and increase every year after, more or less. My $229 unit is going up this next payment to $291, almost exactly a 27% increase. Do I have to rent a new unit every year now just to try and keep the price down a bit for a while? This time is was only a year and the price is almost $300, which I paid for my last unit for many months, and when they were raising again, i rented the 2nd unit. Currently the online price for a new 10X20 unit is $188 and that is the hook. Plan on it increasing every year after that. I've been there for about 15 years, you do the math. I will say this, I like the convenience, easy access and pretty good hours too. The managers generally nice in my experience. Therefore I have reduced the 5 star to a 3 star for that reason. I thought about 1 star but the units are ok. I didn't like the lock change required and the trouble I've had with them (and still do). You have to buy a lock from them but they are your locks and your responsibility if they don't work right. They changed the lock hardware and I still have trouble getting in a lot of the time. But we are required to use the lock they sold us. Makes no sense to me. I guess it someone doesn't pay for a while they are easier to get into than a padlock. Anyway I could keep going but....... This was 4 years ago. I have rented in Crofton for over 11yrs. Have there been problems, yes. Do they get resolved, yes. Even thought he unit managers change from time to time, I have to say they are always great. Friendly and willing to help out any way they can. Recently when my rate went up, I made some calls and emails in order to see what could be done (note my tenure). After a few calls, it was worked out, and I'm even getting less than expected in a reduction. Obviously this has not always happened, but it did this time. And Josh, the Manager, was great to work with and did everything in his power to help me. I'm a happy customer!

Kristy was so helpful today. Great place to store your items.

This place makes it super easy to do business. Started the process on line snd then Kristy called to check in. I decided to finish the rest of it at the office and she is a dream. Explained everything and I got a great price as well. Its well worth going here even if only to deal with this awesome girl who knows the meaning of customer service!!

Great storage place. Haven't met anyone personally but I will. 😊

I had the best experience here today. Going through a rough time and needed storage. Kristy the property manager was great. She gave me everything I need to know and made my mind more at ease. Thank you will definitely store here.

Kristy did my rental today and she was great.

The property was nice and clean...Kristy helped me with all my questions and was very nice thank you

I came looking for a unit today and Kristy the property manager was very helpful and explained to me everything I needed no about storage.

Wonderful place to store. If you need storage this is the place. See Kristy she provides great customer service.

Kristy was absolutely wonderful today. She gave us great customer service and was very knowledgeable of her job. Great place to store.

Kristy is absolutely wonderful and always helpful. Need storage go see her.

Kristy has the best customer service. She always greets you with a smile and helps you with all your needs.

Came in today and did rental with Kristy and she was great.

Kristy has great customer service

i came in today to get moving supplies and Kristy was great. She got us everything we need and we really saved money.

Every time I come to this property Kristy always provides great customer service.

Kristy is absolutley wonderful and so helpful.

I had the best experience at this facility. The property manager Kristy is great. The property is real clean and the prices are great. Need storage look no further this is the place.

Kristy is the best. You is always helpful and keeps the property real clean.

Kristy gave us great customer service- I’m a first-time Public Storage customer and she helped from start to finish. This place is well-run and well-cared for, I feel grateful to have found a storage facility so pleasant and easy to use! Definitely worth the drive from Annapolis. Thank you!

KRISTY WAS GREAT

I came in today looking for storage and Kristy was absolutely great. Thanks for your help need storage check out Kristy at this facility.

I came to this property today looking for a unit and I was greeted by Kristy with a smile and she showed me several units and even told me about merchandise I can you for my move. I got great service. Need storage go there.

Kristy is a gem!!!! She was absolutely a delight; per usual. Anytime I call, come in or need assistance, she ALWAYS delivers.

Renting a storage from here has been the best decision for me. I was super late to the location to rent but Kristy waited for me. Even though it was after the storage was already closed. Kristy was really helpful explained everything did not rush me. I helped very comfortable with her. She even walked to my storage unit with me.

I came in today to do a transfer and Kristy was great. She did the transfer quick and even let us use her own truck to move the stuff to the new unit. If that is not going beyond to help a customer. Thank you Kristy.

Kristy always provides great customer service. Great place to store.

Kristy always has the best customer service. She keeps the property clean and they also have great price. Great place to store.

Tyrone helps me today and he did outstanding work! He went above and beyond and I highly recommend this storage. Ask for Tyrone!

This company has been nothing but a headache since setting up these accounts. THEY made an ERROR and had me complete paperwork for the wrong unit and then when they "corrected" their error they failed to put the correct billing email which has now caused additional fees to be added to my bill and caused access issues for my employees. All of this for units that get to be so hot you cant breath in, seems a bit much. SEEK ANOTHER SOURCE FOR YOUR STORAGE NEEDS!

It has been a little over a month since my 5 star review.... I am now changing it to a 1 star... It started when we were called back because they rented us the "wrong" unit. When they made the change, it must have canceled our free month promotion. They now are saying we owe for this month. A staff member went over to correct this problem today, and was met with rude and condescending staff member.... It's okay though, we have now canceled our unit all together. Kristy and Kristina were amazingly helpful. They went out of their way to help our company obtain two storage units at the last minute.

Looking for storage this is what you want. Kristy the property manager is great. She is real helpful and always there for you.

Kristy is absolutely wonderful. Every time I need help she is there. She keeps the property real clean.

If your looking for a place to store this is the place it is very clean and Kristy the property manager is great. Need storage come here.

Kristy always provides great customer service. Great place to store.

Kristy always provides great customer service need storage this is the place you want.

Kristy always provides great customer service.

Kristy provides great customer service. Go see her if you need storage.

I came in there with my girl friend to get a storage Kristy was very helpful good customer service. She is Awesome,Thanks alot Kristy!

I Came in their today and Kristy help me with my payment as I was upset she was really helpful and polite great customer service I would definitely recommend for you to come here

Kristy was the best today. She gave me great customer service and was very nice.

I came to look at storage units today and was greeted by Kristy the property manager and she provided me great customer service.

Came today to make my daughter's payment and Kristy was absolutely great. Had me in and out real quick.

If your looking for storage this is a great place to store. The property manager Kristy always provides great customer service and the property is well kept.

Came in to do a rental today and Kristy help me out a great deal she was very prompt and professional and made me feel she was thankful for my business..no one does this sort of customer appreciation any more ..it was very nice

Came in to do a walkin and Kristy gave me great customer service and property is very clean.

Kristy is always so kind and really keeps the property clean. Great place to store your belongings.

i came in today looking for moving supplies and Kristy was so helpful and gave me great suggestions on how to protect my belongings. Thank you for the great customer service.

Kristy the property manager here is the best. She always greets you with a smile and is very helpful.

I had the best experience at this store. The property manager Kristy is great she provides great customer service and she keeps the property very clean. Need storage this is the place.

The property manager here is great. She provides great customer service and really keeps the property clean. Need a great place to store your belongings this is the place.

Today I had the best customer service provided to me by Kristy. I got moving supplies and Kristy even put them all in my car for me. Looking for moving supplies this is where you need to go.

I came in today to make a payment and Kristy gave me great customer service and gave me other ways to make my payment easier.

Came in today looking for a unit and Kristy gave me great customer service and got me a great rate.

Candace was great 😁

Candice is amazing

Friendly

I rented a unit from them and had problems with my ceiling. When I moved out they refunded my $ for the month because I moved out 1 week after they take the $ from your acct.

Candace is the BEST!!!

Wilma and Candace were very helpful! Highly recommend this storage site!

Candice was the best. Great customer service.

Wilma she was great

Wilma was great help! She met my needs!

Wilma was very helpful in help me with my storage needs.

Candace was awesome and knowledgeable in helping me.

Wilma was awesome!

My boyfriend and I have 2 storage spaces there and the ladies that work with us are always very helpful and polite they always do their best to help us we are very pleased with service there. Thanks John Dorn & Paula Duley

Candace is the greatest 🙌 very professional and hard working 💪🏾 and property is always clean! KEEP UP THE EXCELLENT WORK

Customer service was great. Candace was very helpful and great customer service

Customer service was amazing, Candace was so friendly and helpful. Unfortunately I didn’t realize that the unit I reserved wasn’t climate controlled; however, Candace was nice and called several other Public Storage locations until we found one that fit my needs. Good customer service like that is hard to find now a days! Thank you!

The two young ladies (Jahnae and Briana) provided me with excellent customer service while looking for storage space since I relocated from from North Carolina. I will be back with my things too open a unit thanks to them Great Job Ladies

They had a space available for us immediately and the customer service was superb. Excellent knowledge and wonderful personality. Competitive pricing. Thank you, Candace!

Candace was AMAZING help! Thank you Candace!!

Candac was fanatic and so nice

Candace did an incredible job helping us out today!!

Candace was fantastic! Super helpful and quick!

Candace was very great

Wilma was excellent! She helped me out in a very timely manner!

Wilma she was great to work with . She was great in finding me a unit very professional and outstanding

Wilma was great! She gave excellent service and helped me get into a unit asap. Recommend this small store.

Very helpful candace and wilma have been great everytime we are here

This is a very great mild mannered property ive never had any issues here at this property and miss wilma makes it all the better with her kindness an profession!

Candace gave me Awesome service

Candace provided awesome service while making my payment

Candace is very professional and awesome!

Wilma was very helpful and knowledgeable.help me understand the contract.

I had a minor issue with the overall rental process but I was able to connect with the area manager Devin and he was able to resolve. He took my experience from so so to great.

Candace was awesome, did a great job!

Great customer service. Candance was an excellent property manager 👏. She was quick and helpful. Will definitely be back!!

Candace is always helpful love the way she does business.

Service was great!

Candice is your best employee and did great.

Great customer service! It was quick and easy to rent one of the units. Wilma, was very helpful and friendly. She answered all of my questions and made sure I well taken care of. I would highly recommend Public Storage.

Candace was awesome!!

Candace was great and helped with all our questions

Excellent service by Candace! She’s a rock star!!

Candace is the best!

Candice is awesome! She followed up on my inquiry the same day, got us in for an appointment and helped us pick the right size unit for our needs. She went above and beyond and was just a lovely person to speak with- thank you Candice!!

Candace was AMAZING today with my transfer! Super helpful and sweet on the phone and during the in-person process. Thankful that she was here to help us out!

This location is very convenient. Prices are good. Candice was awesome today! Very informative and pleasant to work with.

My experience with Cadace today great. She was very professional and poite.

Not well oriented for access with bigger moving trucks.

Candace was the bomb today !!! Made it so easy for my to come in and get everything together.. she even gave me a wake up call to remind me this morning ... thanks much

A well-run very well maintained storage facility with great security

5 star service from Wilma.. Very sweet

Sales rep Wilma was a big help with helping me make a choice on what storage pack I needed. She has a great personality and amazing customer service!

I was in the area and stopped in to get some information. Wilma was very professional and informative. She gave me a break down on Public Storage. I only wished that I lived closer in the Crofton area I would have rented a unit at that location. I rented a unit near where I live. The only problem the public storage where I live close early at 6pm M-F which stucks.

Candace was so helpful and friendly when I want in to learn more about pricing options for storage units. She didn’t push me into buying anything and was more than willing to answer all of my questions.

Amazing customer service by Candace! I would definitely recommend!

Candace was awesome today

Greatly appreciate the convenience of the location and the professional service and assistance that the property manager, Candace, has given us.

Candace is amazing! Came in to inquire about their units for my move coming up and she was very knowledgeable and polite!

Candace was such a great help! Thanks so much for making the move easier

My first time ever having a storage unit and Candace (Gambrills location) made it a breeze! Quick and easy process and she was very knowledgeable.

Candace was good today

Candace is an asset to Public Storage. She is very knowledgeable and understanding. I truly recommend her for any promotions and she was excellent. Great job Candance

Candace was a big help. Very thorough and knowledgeable.

CANDICE WAS AWESOME TODAY, THANK YOU

Super nice woman working at office. Thank you

Great people

Candace was awesome today! Great facility.

Candice is my hero!!

Candace was super welcoming! She took the time to be kind to me and explain the processes around move in, move out, expectations, etc. (I’ve never done the whole storage unit thing before, so it was all new to me). The whole experience was positive.

Candace is a jewel! She takes the time to explain everything in detail and is always pleasant. Just note that the fees do increase every 6 months or so, but that's a corporate issue, not something a manager has any control/say of. I've never had a problem or an issue with my unit. I feel better knowing that my belongings are safe here.

Great customer service today!! Cansace is geeat!

Very nice customer service! Candace was very informative and polite! Thanks Candace

Came to this location for packing supplies. Great service! Candace showed gave me great ideas to help me pack. Thank you Candace.

Candace at property number 08229 was a complete joy to work with. Her customer service was first class and I can’t begin to tell you how refreshing her attitude and assistance was to me. I will highly recommend this property to anyone looking for storage. Thank you, Candace!

Candice was a lot of help today. I was late, and confused about a couple of details, but she helped me thru the process and made everything effortless! She was nothing short of awesome!

Great customer service! It was quick, easy and painless to secure a storage unit all within an hour. Wilma was very friendly, helpful and professional. She took the time and care to show me two different size units which helped me make my decision. I would highly recommend Public Storage.

Candace was amazing. She is very personable and has great customer service. She answered all my questions, was great and deserves a raise.

Candance was very professional and knowledgeable. Truly awesome!!!

Candace was great. She went above and beyond to answer all of my questions and concerns. Promote her. Great customer service.

Candace was awesome!!!!!!!!!

Everything went very smoothly at check-in and I've had no problems since then.

Candace was great today in helping me. Thank you

Candace was great

Very bad units water leaks and units falling apart,dirty place.

Candace was great!!

Excellant service

Candace was 👏!

Candace is a rock star!

Candace was great

Came in to get some supplies and Candace was front and center with a smile and ready to assist! Candace answered all my questions with outstanding answers and made sure I bought the right supplies to complete my packing! We even had a small talk that brightened my day! Who wants to pack and move? Come here for a storage unit and supplies and Candace will help you ease your mind with her warm smile and intellectual conversation! I’d recommend coming here anytime! Easy to find and great customer service!

Candace was amazing and very knowledgeable. Excellent customer service and easy process. Very pleased.

Good service. Friendly staff

Candace was awesome today!

Last week I went in to pay on my mother’s bill and Nicole and Candace was very Kind and helpful. I would recommend this storage facility to everyone!! Thanks Nicole and Candace👌

Great location and ease of use.

Candace was great

Candace was amazing today she need a raise

Candace was the best she was soooo sweet and walked me through everything I could not have asked for better service during my difficult move

Stay clear of this place! The absolute worse after signing up. The on-site property manager Candace was all smiles and helpful until I had a problem. Made it a point to ask for a good Google review before the ink was dry on the paperwork. That's when everything went downhill. Immediately you're forced to buy a $3 lock that they charge $25 for. The unit was convenient which is the only reason I chose to use for the temporary storage of my car. It only got worse from there as I was actually locked out of my unit for three days although I had paid in advance for an additional 25 days. They imposed a rule that is NOWHERE IN WRITING or mentioned to me, about the need to keep my empty unit locked. As a result of numerous calls to the corporate office and multiple other numbers I could find over 3 day period, I finally got someone who was supposedly of authority. This person, Joshua Clark, claiming to be a regional manager who was incredibly rude, disrespectful and of no assistance whatsoever dismissed my concern and protest. Ultimately a Ms. Johnson returned a call from two days previously and offered a token amount for my inconvenience. It bears mentioning the overhead door and locking mechanism never worked properly and was always presented a struggle to enter the unit. The ultimate episode was of course when the entire ceiling fell on my car and the same suppose it regional manager was again extremely rude, insulting and essentially said we're not going to help you in any way. Not our fault our ceiling fell in on your car! I've since moved my vehicle to Cube Storage in Annapolis and happen to mention my episode at the Crofton Public Storage facility. Wouldn't you know the manager there and employee, knew the location well and mention it’s common knowledge that location has had a chronic problem with disrepair and falling ceilings for years. If I was able to give Public Storage, Crofton zero stars, I would. The absolute worst place and again STAY CLEAR and spread the word.

Candace was awesome.

Candace was awesome!!!!

Greaat experience! Candace was awesome!

Mack was very helpful. He helped me pick the perfect unit to fit my needs. 5 stars to him! 🌟

Candace is great. She took care of me in a matter of 20 minutes in obtaining my storage as well as handling 2 other customers in between. Professional and courteous !

Easy fast Candace could not have been more pleasant or helpful

Worst place to drive into with a moving truck

This is the second location tried on yesterday I went to one in Bowie I got there at 4:30 there was a sign on the door that said the person will be back at 4:45pm I waiting until 5:50 pm just for her to tell me that the until I book online was no longer available I drove 45 mins just to get there the worst service ever she was so rude. So today I called the one in Gambrills and Candace was awesome she assured me that I would have a unit and she made her promise I'm so happy and thankful for her. She was very polite, professional and eager to assist me. I feel so secure choosing this location awesome vibe.

I rented a storage unit at Gambrill's Public Storage and I highly recommend the location. The manager Candace was very knowledgeable, professional and generally helpful.

Candance was great!!! She gave me the whole tour and made sure everything was good!!:-)

Great service from Candace

Candace was quick and easy

Great service by candace Quick and efficient

Candace is the best!!

Good service from Candace!

Paul was very helpful in showing and explaining their program

Candice was great

Just rented a storage unit from here and from the time I called and spoke to Michael, to the time Candace called me back.... the customer service was excellent! Candace was very friendly, polite, and professional. I would recommend them to anyone looking to rent a storage unit in the area! They both were great!

I am very impressed with the Manager Candace Martin. She's very patient, knowledgeable and kind. I needed a place right away and she showed me all available options that were available to me and explained everything in detail, as to how to use the facilities, to securing my personal property with insurance. She turned a bad day for me into a great day with her patience, demeanor, and welcoming spirit! I strongly recommend this place to anyone that's looking to secure storage on a long-term or short-term basis.

Candace was awesome! Quick and easy!

Candice was awesome!!! Thank you for rescheduling to fit our schedule.

Candice is amazingly helpful!!! Such an easy experience for us, which is a huge help since moving is so stressful! Wonderful experience and highly recommend!!

She was very great and helpful. Gave me a lot of information since this is my first storage unit.

Candace was a great help!

The man in the office was very nice I had no issue with the customer service. My issue is they wouldn’t honor the online promotion that I booked it under because we have another unit there. If that was the case maybe online it should state for first time customers. I needed the smallest unit for a couple things between moving houses and the 10x4 ended up being over $150. If I had the time I would have shopped around more.

We were greeted with enthusiasm and kindness. Mac was a pleasure to work with. He answered all of my questions and made my experience a very pleasant one. Keep up the good work! I would refer this location to all of my friends and family. Very satisfied!

Candace is awesome, excellent Customer Service and kindness

Candance was quick efficient and provided great customer service.

Candace was great , very helpful and knowledgeable about pricing, insurance and products they have to help me

Candice was great! Great service!!!

I went to pay my bill Nicole was very helpful & so sweet I like her she is good worker

Great service!

Candace was fabulous, fast and easy service

Candace made it happen fast. Thanks for her help.

Candace has provided excellent service today, she was friendly and professional, explaining how best to store my stuff and showed different units to help me with my choice.

Nicole at Public Storage was very helpful and professional about helping me with my storage needs. She provided excellent service and she is to be commended for her great customer service. Homer

Candace was awesome!!

Candace is very nice and personable and also very professional. Knows her job really well.

Service there was great. I got a welcoming when I entered which was nice of them even when they helped me cheerfully with my problem of my storage unit. Definitely recommend this place to anyone

Candace was so amazing she went above and beyond.. she’s the best there need to be many more People in the world like her.. please visit this location and go to Candace the on-site manager.. thank you Candace.. job well done 👍👍

Candace was so helpful and pleasant to work with.

Nicole was the best. Thanks for the quick and easy help with my new storage unit

Candace provided excellent service and was very informative on rental procedures.

Candace very nice! Customer service is beyond great!! I’d recommend storing here.

I come to pay on my unit every month and Candace is always helpful. Great customer service

Candence was great to work with. Would recommend!

I came to pay a bill Every time I come Nicole is very nice & Professional I would Recommend this public storage to anyone

Candace provided outstanding service!

Candace is a Rock Star! Very professional and easy to complete business.

Candice was great!

Candace provided the best service!

Loved Candice! Great customer service! Explained everything perfectly!

Candace is very professional, polite and helpful. I came in the other day inquiring about a unit. I wasn’t sure about what size I needed. It was 5mins to closing but Candace made sure I didn’t leave without having the knowledge and tools I needed to secure my unit when I’m ready to rent. Candace went over every detail of what I could possibly be storing and made sure I knew what type of merchandise to use to protect my belongings. Candace really cares. Store here and Candace will take great care of you.

Candace is amazing

Candace was very helpful and professional and I appreciated her service.

Candace was very great and customer service was awesome as well. We all love her here!

I had a storage bin with them for over a year. They always treated me right. Candace, the manager, was very helpful and respectful. They were also the best price that I could find online.

Good price and good service. Thank you!!

Candace was extremely helpful and provided outstanding service.

CANDANCE Was great explain everything very well great customer service experience. Will definitely recommend. Thanks Candance.

Candace was great! Very upbeat and friendly. Unit we got was clean and the process was very smooth!

I came in inquiring about a unit. I didn't know what size I needed, but the property manager gave me great information about all the sizes, promotions , and packing supplies. Candace is really good at what she does, very informative and pleasant. She's very attentive and her smile is warming!

Candace was great. We came late and she waited for us. She carefully walked us thru the move in to going over the lease for understanding. Store here and Candace will take great care of you.

candice customer service is BRILLIANT! she helped me and my wife with the perfect size unit ! happy to do business with this location !

Candace was great!! I only need the unit first a very short period of time and she directed me to the right size unit for the right price! Great service and smile!

Candice was very kind and helpful. I enjoyed her service. She is very pleasant.

Service was great. The only reason they received 4 stars is that the security gate is not working and I was not told that I would need to bring a lock or that insurance was required. I did end up purchasing a lock and was able to add the unit to my current Insurance Policy.

Candace was awesome today!! She was very helpful, checked me in right away and gave me a grater a storage unit location.

CANDACE was very nice in assisting me today with my account.

I just rented yesterday. Nicole was so helpful. She explained my options and helped me reach a decision on a unit. She was a pleasure to deal with and confirmed that I made the right decision with Public Storage.

I came to this location to check out unit prices because my house is up for sale next month. Nicole was very helpful and have awesome customer service to the point I’m coming back next month to get a Storage there Definitely

Candace is very pleasant!! Great customer service always have a beautiful smile on her face and a welcomed you!! She perfect

I have been a storage tenant at the location since 2015. Candance is by far the most personable manager that I have ever encountered. She treated me with respect and dignity. She smiled the entire time I was in her presence and was even more evident was that her professionalism and sincerity about your being a customer at Public Storage - Gambrills is genuine. Thank you Candance for serving me.

Candace was fantastic!

Candace is sweet, fun and pleasure.

First time getting a unit. Candace helped me so much !! So kind and pleasant!!!!

I had one of the best storage experiences with the manager Candice. She has exceptional service and went above and beyond to ensure all of my needs were met. For a great facility and tip notch service go here.

Wonderful service helping us get a unit today

Candace was great and extremely helpful!

How much r your units

On site manager, Candace, is awesome. Super professional and made the rental process easy. She's quick to respond to any inquiry and is an absolutely pleasure to work with. Relax and rent from Public Storage in Gambrills/Crofton!

Candace was awesome so helpful with a great personality

We arrived after finding two previous storage facilities closed due to “Labor Day” We were stressed and desperate with finding a storage unit at the last minute. Candace was awesome! She calmed our anxiety with a pleasant upbeat description of units and services available, even providing ice cold bottled water to combat the heat on our short trip to view our chosen unit. And the best part was a 50 percent discount!!!

Gate doesn't lock. When they leave it closed, the codes almost never work. Rarely an agent at the front office. Our unit was falling apart with part of the ceiling falling down on our items. Moved out the day rent was due and had to pay the full month. Find somewhere else.

During my rental Candace was pleasant, attentive and knew every answer to my questions!!! Customer service is the best and quick!!! She gives water when needed!! Store here and you'll be great!!! Thanks Candace you've been a great help during our stay!!!

Great customer service!!!

Candace is the new property manager here and her customer service is awesome to the T!! She's attentive to my needs, patient and pleasant and over all sweet as she can be!! Store you things here, and she'll take great care of you!!

Candace - New Property Manager, introduced herself and offered to help me in anyway. Her kindness turned my impression around about this property. The previous manager was rude, curt and not helpful. She redeemed my 18 month stay at this facility.

Great customer service!

I came in today looking for moving supplies and I was greeted by Candace with a big smile. She was very helpful and provided me with great customer service.

Lindsey was very helpful with my unit.

The most truthful review. We have rented a storage for 6 months.When we signed the contract with this storage, we had basically an agreement that we could have an access till 9 PM due to our business needs ( we kept some miscellaneous wires and cable for business over there). After renting the storage spot for 4 months, the storage changed the access policy without even any notification: without any exception, access to the storage was available till 6 PM. Which was crazy! It definitely did not work for us because we NEVER were able to make it before 6 PM due to our working hours. Also, when we moved to this storage, the light did not work, they said that they would fix it at their earliest convenience; however, it had never been fixed. Storage is dirty. To make the story short, we decided to move out to another one that gave us a 24/7 access. Another issue has occurred. Because our unit was pretty big with bunch of stuff in it, there were no way to move everything out in one day...we needed some time to do it, but the storage was opened till 6 PM and, of course, we were not capable of moving stuff out during the week due to work hours. Instead of moving out on the June, 3-4, we moved out on June 10. I do not mind to paying for 10 extra days that we were moving out, but i think that it was ridiculous to charge us for the entire month without even prorating...so we had to pay $132 for this one and $154 for a new one. As other storages work, when you move out, they usually prorate the payment, but not this one. So, guys, if you decide to move out from this place, be ready to pay double. Public Storage customer service is very nice, but they were not be able to help us as they were not decision makers. Managers never respond... I have been calling them for a few days to get somehow refunded for 20 days we have not used in this storage. They just simply ignore any complaints...

When i recently went there the lady melinda helped me she showed excellent customer service and gave me all the help and info that i needed.

melinda was so helpful today. thank you so much! i will be recommending to friends and family!”

Had a ton of stuff to store during a move and came here as an obvious choice given the location. Couldn’t be happier. Melinda helped me out and made sure I knew what I was getting into in terms of contract/payment structure which is a surprisingly big deal these days. Highly recommend this location!

Go see Melinda at Public Storage in Gambrills. She's courteous, attentive to your needs and makes sure you get the best value for your money. First class service all around!

My parents rent here and I usually go with them to help them out and anytime my parents need anything Melinda is very helpful and I am happy they rent at a location that has great customer service.

good job public storage, melinda is a wonderful employee

Great customer service!!! Sherri was amazing and very helpful! It was a pleasure dealing with her professional courtesy and demeanor!!

Great price and Melinda was awesome!!!

Melinda was very helpful with prices on a unit!

Melinda is always very helpful when I'm there! would recomend

Professional staff and very clean.

Nancy was awesome. Facility was clean and everyone was helpful.

Becky is great! She is friendly and professional. Our move-in went smoothly. Clean, secure, and convenient facility.

They had the best prices I've found for about 25 miles in any direction. They could stand to improve the paving between storage units but the place is clean and reasonably maintained.

Becky helped me with everything I needed. before I could even sign off the website she called me for confirmation! Process was smooth and fast! Glad I picked this place to do business with!

I came in today to purchase merchandise and Rebecca was very helpful. She even gave me some other suggestions on what products I can use to protect my belongings.

Everytime I come in to make my payment Rebecca is always polite and courteous and gets me on my way quick.

I love this place Becky was very helpful also she gave me other options 😘😘 Thanks Becky your Awesome

Came in with my husband today to rent a space and Dominique was very helpful on what size unit to choose. He showed us several units to compare sizes and was very informative. Customer service was GREAT! I would definitely recommend this location anytime as long as Dominique is there.

Nice storage facility. Close to home. Great staff.

When I come in to make my payment Rebecca is always so helpful and always has a smile on her face. Thank You for the great customer service.

Eryn was a huge help today! This has been a great experience so far!

Every time I come to this public Ms. Rebecca is always friendly and very helpful with all my needs.

I came in today to make my payment and Dominique was very helpful and even let me know that just because I have a unit there I can go to any Public Storage to make my payment. Thank You

I came in today to make my payment and I was greeted by Diane who was very pleasant and very helpful letting me know that I can make my payment online or at any public storage which was great customer service. Thank You Diane!!

CSR Kristine was very friendly and excellent with explaining everything

Kristine is THE ABSOLUTE BEST. Always helpful and makes sure the customers are satisfied. Best location around.

I came in the store on Saturday to pay my bill and I was greeted by Kristine who was very helpful and got me on my way real quick.

I was on the property today helping a customer move her belongings to a new unit and Kristine walked by and asked us was everything going well and then handed us each a water since it was so hot out. I thought that was very nice of her.

On Saturday I came into purchase some moving supplies and Kristine was very helpful. I was so impressed with her customer service I would definitely come back.

I came into the store today and was greeted by Kristine with a friendly smile. I was looking for moving supplies and she helped me get everything I need to protect my belongings and more. I was provided great customer service and would recommend this store to my friends and family for their moving supplies.

I was at my unit and Kristine walked by and asked me was everything ok with my unit and did I need anything and I thought that it was great customer service

Dom was very patient with me as I decided which storage would work best for my needs!! Great Customer Service!!

I came in today to buy boxes for moving my mother and Lashana was awesome! She helped me pick out other items that will help out a lot when moving. She's literally the best! Thanks Lashana!

Justin was excellent! He was very knowledgeable and patient with me during the whole process. If you are looking for a great storage place with great customer service, this is it!! Thank you, Justin!!

I came in today needing materials to store goods in my attic. Dominique recommended stretch wrap to cover up my old dresser containing paper work because he stated that it wouldn't "deteriorate.' He was very helpful and i appreciated the service. I would recommend any one to get their supplies from Public Storage, they are very friendly and easy to deal with.

I came in to purchase moving supplies and Kristine was very helpful and getting me all the supplies I need to make my move easier.

I came today browsing for packing supplies, while i was at this location Dominique provided excellent service, he was very knowledgeable about the products that i needed, he did a great job protecting all of my items. I would highly recommend this location because of the excellent customer service.

The lady at front desk I believe her name is faith, she was amazing with setting me up with my unit I would recommend more of my friends to this location -very clean- I am a very satisfied customer I really appreciate all she has done......

I got a unit to store my furniture and other belongings. I was there for almost a year. When I went to check on my things, all my stuff was covered in mold and runied by water damage. The district manager Alex Sanchez who I have tried to contact 3 times will not return my calls. I have used storage facilities for the last 3 years and this was by far the worst. I don't even need a storage unit anymore because everything I own in storage is now at the dump and the manager didn't even have the curtesy to apologize. You get what you pay for folks...don't go there and don't expect good customer service. After I reported the damage they raised my fees and made me pay a fee after I vacated. I tried to call the insurance company about my loss and they will not return my calls either. Sedgwick Claims management services.

This was the best experience ever dealing with storage. Lashana was such a good help. Very respectful and had answers for my questions

Even though i didnt go with public storage lashana talk me into it and help me very much such a good person , and a respectful person to

Lashana was a very respective person while I was visiting public storage. She helped me with everything I needed to know. I really like her help and service.

Rick has been wonderful today helping us out!

Couldn't be more satisfied! Staff is always helpful and the location is always clean and accessible. Never a problem to speak of. Just the other day Rick came over to see if I needed anything, and even though I was good to go, he still made a couple updates to my storage unit that I didn't even know about. Thanks again!!

Needed to utilize storage for s short time and found the facility to be clean and well run. Rick was available to help and answer questions. Awesome service.

This review is long overdue. I've was extremely happy with the outstanding service I received from LaShana. She was so helpful in providing the correct packing materials and providing instructions on entering/leaving the gate!

Lashana has out standing customers service,we'll keep property and all ways answer any question I have regarding storage..

I had an outstanding experience today at pubilc storage crofton. The young lady Lashana was absolutely outstanding. She explained and answered all of my questions and was very professional. I would say that I would definitely come back here to do business especially with me deploying to Afghanistan for 18 months. It's good to know that my property will be safe and secure upon my return.

I had an awesome experience here today getting my storage unit today, Lashana was awesome and she helped answer any all the questions I had. I recommend this facility to anyone!

Lashana is totally awesome! She is very attentive and friendly. Best customer service ever! Would recommend this storage facility.

I enjoy coming to my storage unit! Lashana always comes on to the property and greets me making me feel so welcome!

This review is long over due! The young lady Lashana that works there gave me extraordinary service! I'm moving and I was in need of help shopping for stuff to move, I only came for boxes and she helped me pick out items to protect my furniture. that I wouldnt even think of that I need. She's great and I will come here when im ready to store my items. Thanks Lashana!

Lashana is awesome and showed me great customer service when buying boxes and looking for a unit!

Ive been price shopping around for a storage unit for when I'm ready to move, in the mist I had stopped by to get some boxes at this location and Lashana was absolutely helpful and nice about helping me get all the items I need to help with packing. I checked the prices and they were good too. I will definitely be coming back to get a storage here! Thanks Lashana!

Lashana was awesome!!! The customer service was very professional and pleasant. I would totally recommend.

One of the best public storage locations in the area! I received great customer service my first time here. The public Storage manager, Lashuna, made certain i had all i needed and my move-in was a smooth process. I Recommend this location for all storage needs.

LASHANA is so good at making a rough day better, her customer service is amazing and she truly Turned my day around.

When stoped at public storage, I obtained excellent device from Lashana. James Hanyo

Prior to me moving in, I went to view a unit and the young lady was very friendly! When I went to sign the paper work Rick was very helpful and efficient. My move in was a great experience and they even called to see how things were. Friendly staff and would recommend this storage place.

Lashana was awesome!!! Best customer service I've ever encountered. Flexible and accommodating

I don't have a unit here but I came to help my friend Patricia move in and we definitely got great customer service from Lashana! She was outside walking around the property when we pulled up with the moving truck. She helped us open the door also took the time to sweep the unit out and sprayed the door. She really made us feel good about storing here. If I ever needed a storage unit I would come here!

I just got a unit at this location Lashana did a great job with helping me find the right size unit. She has a great attitude and seems like she loves what she does. Would recommend this storage facility to anyone. Great customer service!

I arrived a little after 6pm when the doors were locked in need of boxes and Lashana let me in and helped me out as well as the gentlemen in front and of me. She was very patient and never once seemed in convinced.

Excellent! I would definitely recommend this place for service, storage, and safety. Angel provided excellent service!

Angelique was awesome! Very personable and she made sure we got exactly what we needed!

I highly recommend Gambrill's Public Storage to people who need extra space. Angel who works there is awesome. She was very friendly, extremely helpful, and patient. She showed us all the options of storages there and was willing to answer any questions we had. Awesome staff and space!

Angel, who works at the front desk and manages the property went above and beyond her required duties. I was in a rough situation and she ensured that everything was well taken care of. The most friendly and professional storage company I have encountered.

Rhonda

Angel in your crofton store gave me Awesome customer service

Angel was awesome, and very knowleable

Angel has great service! I enoying coming in , she is always very energetic and friendly !

I had a wonderful experience with Public Storage. Angelique has a wonderful attitude and was very professional. I will definitely come back here and recommend public storage to all my friends.

Angelique, was awesome made sure my unit met my needs, need to have music in the office the silence is too much to work in all day.

My experience at this public storage was a very pleasant one. Kiera was absolutely fantastic,she helped me with all of my questions, concerns and provided great customer service. I would definitely recommend this facility to others.

Angel was great in answering my questions, and she had great customer service. From one Angel to another... Thanks Angel!!😇

I went in there and Angel helped me she gave great customer service!

Your service was wonderful and wouldn't go anywhere else.

very clean and wonderfully kept grounds. Excellent service that is professional and personally all at the same time. The price is also fantastic. I would definitely come back. Thank you Angel for the wonderful service.

Place is run down and needs a renovation. The lights my storage unit and in the hallway do not work. The day I signed my agreement the employee Kiera said they would be fixed that day. Three weeks later and I'm still stumbling around in the dark. At this point in time I have talked to three different employees about the issue with no resolution. I'm going to take a fall eventually and get hurt. So I would not recommend these units or the staff.

Rhonda was professional, fast and extremely helpful. I had a great experience here.

Rhonda was terrific and helpful and wonderfully kind. She took the time and patients to set me up with exactly what i needed and her customer service was quite refreshing in a day and age where more and more people couldn't care less about customer service. This is definitely the best storage unit experience i've had to date.

I called your public storage unit to find out some information about your storage facility, to select the best price for me and I had the pleasure of speaking with Ms. kiera. she let me know what deals you were offering and all your prices.she was very patient with me and had a very pleasant professional attitude that made me comfort with choosing your storage unit.thank you;-)

I have always enjoyed the service that I receive st this location. The young lady's are very nice, well mannered, and helpful. I would recommend this location to anyone. GREAT JOB GUYS!!!! Happy Customer

Kiera at the Public Storage in Crofton was professional courteous and knowledgeable of all the options Public Storage had to offer. I am very pleased with my unit and I will refer my family and friends for their storage needs.