Public Storage Self-Storage Units at 12320 I-10 Service Rd, New Orleans, LA

Thanks for saving me money 🤑- Andrea!!!

Thank You Andrea For Your Very Good Service And Helping With My Storage Needs

XCLNT transaction ¥ Andrea is the best, def introduce yourself to her!! Thanks

Andrea was excellent help. I was able to check in my storage unit earlier because of my schedule mixup. It was ready and clean.

Andrea customer service skills are EXCELLENT! Not only was she helpful but was very patient with me!! Thank you Ms Andrea 12320 I-10 service road 70128 location..

I’ve been with Public Storage approximately 6 months and though I had a couple of issues initially, I am very happy to report that every issue that I had, were all resolved. Each time I’ve visited this property the grounds were always clean. I reported a couple lights were out and the next time I went the grounds it was well lit. I spoke with a young lady Ms. Woods who took the time to listen to each of my concerns and eventually all of them were addressed and settled. Ms. Woods took the time to explain how to set up and use the PS App and the best thing is, she did it all with a smile and didn’t make me feel like I was bothering her or dumb because I didn’t know how to do it. Being an older individual, many times younger people tend to rush you and many time they have an attitude just talking to you. Ms Woods was extremely kind and patient with me and helped me in every way that she could and I’d just like to take the time to express my gratitude for her kindness. My note to Public Storage, you have a gem in that young lady and she is a definite asset to your company. I have no idea what her position is or what she makes but she deserves an increase because she goes the extra mile.

The manager at this Public Storage location was very professional and very helpful. My request and needs were met in a timely , succinct and thoughtful manner manner. Thank You The manager here deserves a raise.

The initial rate was around $90, however, after 2 years of Auto-Pay was $290 per month. I was not able to return to New Orleans due to an Amputation and multiple surgeries with many complications. The management gave me a discount maybe a couple of months, something like $50. Thankfully I received help and assistance to retrieve my belongings with a little help, for that I am grateful

Jemaria, is the property manager and took care of my rental today. She's kind , was very thorough and insured me a pleasurable experience.

I HAVE WENT TO THE OFFICE AND NO ONE IS THERE, CAN'T SPEAK TO ANYONE ONE THE PHONE, IS IT TO ACCUMULATE EXTRA FOR LATE CHARGES MY CARD ON FILE AUTO FOR PAY

Public Storage Representative Ms Andrea, customer service skills are the best! Thank you for your help.

I appreciate Andrea so much with my storage needs help me change to a smaller unit and saved me money thanks Andrea very much great person to work with

Setup was completed online, quick and easy. Keys were lost contacted the office and spoke with Mrs. Andrea, she was kind, attentive, and assisted with resolve. Exceptional customer service!!

Thank you for your help ms.Andrea

The place is having wiring done. This is the second time I have not had access. No staff is on-site to say when it is going to be available! Don't even try calling, they don't answer and they don't call back. Oh wait, the screens on top are broken so thrives can have access to your items.

was very helpful with working from other property very helpful helping decide on what size that will work for my me gave me information on the PS app and autopay making it very easy to make payment and have access to my account

Andrea was so knowledgeable and helpful with my move in.

Shandrika is always helpful.

Shandricka has very great customer service she was very nice and helpful when I went paid my storage bill on today..

Shandricka has great customer service

Ms Leslie was very sweet and helpful

Ms. Andrea gave truly exceptional service.

J’Toby is Awesome!

Very Good

Ms. Andrea was very helpful knowledgeable and very attentive...She was very patient with me...She is also on top with calling her tenants or potential tenants to make sure everything is properly set up and/or if they need any assistance with the process of renting their unit.. She has never skipped a beat especially when recommending her customers to download the Public Storage App as well as recommending her customers to get Insurance and also recommending her customers to Purchase the Public Storage Merchandise.. She definitely is an asset to your company... You are Blessed to have her...

Excellent service from Andrea Woods! She treated me as if I was family! She showed me how to use the app where it was easy for me to acces my unit. She walked me through everything and was extremely friendly.

I would like to give Andrea 5 stars for having great customers service skills. Being very knowledgeable and helpful

My experience here was over 5 ⭐ nice clean units and office great service by far.I was here no time.thanks Ms Andrea for the options and information I needed in the nick of time.once I left this place I felt at peace.the service and the welcoming personality from just her was amazing thanks 1000.. Happy new years 🥳