Some of Our Top-Tier
Security Features
-
Electronic Gates -
Video Recording -
Controlled Entry -
Well-Lit Facilities
Find Storage Near You
- $1 First Month Rent Where Available
- All rentals month to month
- No credit card required
- No Obligation to rent
- Trusted nationwide since 1972
- Convenient Access hours
Public Storage Self-Storage Units at 3440 S Carrollton Ave, New Orleans, LA
Property Open
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
Property Open
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
-
3'x4'Online only price$ 10/mo
Small 3'x4'- inside unit
- locker
$ 10 /mo $ 10Best Price Label+ one-time $29 admin fee
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5'x7'Online only price$ 23/mo
Small 5'x7'- upstairs access via elevator
$ 23 /mo $ 29Best Price Label+ one-time $29 admin fee
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Convenient Locations -
Budget-Friendly -
Advanced Security Features
-
5'x7'Online only price$ 24/mo
Small 5'x7'- upstairs access via stairs
$ 24 /mo $ 29Best Price Label+ one-time $29 admin fee
-
3'x15'Online only price$ 32/mo
Small 3'x15'- upstairs access via elevator
$ 32 /mo $ 40Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 33/mo
Small 5'x10'- upstairs access via elevator
$ 33 /mo $ 41Best Price Label+ one-time $29 admin fee
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7'x10'Online only price$ 65/mo
Medium 7'x10'- upstairs access via elevator
$ 65 /mo $ 81Best Price Label+ one-time $29 admin fee
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8'x10'Online only price$ 92/mo
Medium 8'x10'- inside unit
- 1st floor
$ 92 /mo $ 115Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 100/mo
Medium 10'x10'- inside unit
- 1st floor
$ 100 /mo $ 125Best Price Label+ one-time $29 admin fee
Some of Our Top-Tier
Electronic gates, cameras,
passcode entry & well-lit hallways.
Just some of the security features you can
expect at many Public Storage locations.
What can you expect from the
most trusted name in self-storage?
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Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 509)
Whitney was really helpful thru my process. I was having a lot of difficulties online setting up my account but when I arrived to the store she helped me and was fast and professional.
Great job
Rocky hello with payment
Thanks Rocky for helping with payment nice lady
Rocky help with paymentb
rocky was helping with reservations
Rocky make a really good job she was fast and take care of everything am recommend this a lot
Whitney was extremely helpful and made renting a storage space so easy. I highly reccomend asking for her if u ever come to public storage.
Wonderful service from Miss Whitney!!!
Extremely helpful with my questions.
Fixed problems in a timely manner!!!
Thanks rocky with helping with app
Very nice and helpful. Great working with. Love Jeanette
Thanks rocky for paying bill in office
Thanks rocky for payment
Rocky, who was working the day we checked out, was really kind and helpful. I truly appreciate the customer service. We found the whole storage experience easy and convenient. If we ever need to store anything we would use this facility again.
Whitney and Rocky gave the best customer service and gave us all the help we needed
to move in this morning
Rocky and whit help me auction
Whitney and Rocky had excellwnt customer service
Customer serves at the Carrollton location is A1..
Rocky is phenomenal!!!
Rocky and Brandy help me move in
My app was not working. I was not able to get inside the gate, so I followed another car in once I got in. I was not able to get outside of the gate because the app would not open up. It would not allow me to sign in but of course they text me, the code to get out the gate, but it was wrong after 20 minutes of sitting at the gate someone finally came and let me out very unhappy
Whitney was a wonderful help transferring me to a much needed bigger! Great customer service A+ from me thanks again
Thanks Toby and Ricky for the bill payment
Rocky and Toby help App
Rocky help with movein
Whitney was a great help today. Thank you so much. Customer service was awesome
JToby is the best help me with cheaper rate
Rocky help us with paying bills
Brandy help with auction
Rocky help with my auction today
Whitney was amazing with the help she gave me with my unit and lift. Thank you so much.
Whitney was amazing helping me today thank you so much
Whitney is one of the most outstanding kind professional person that assist me in my situation at this establishment I'm giving a highly recommendation and I want you all you know notice in her files her courtesy are kindness is politeness you know she did an outstanding job and I recommend the highest promotion it is to give her at this
Absolutely amazing service got my unit in 5 minutes
The customer service agent was very helpful. He was able to help me set up my payment by phone. Which is an opinion that makes it easier for me to make payments in a timely manner.
I'm pleased with how patient they are during this process.
Whitney Was so helpful and such a pleasure to work with she helped me with all the troubles with my account making it a Great experience 😊
Thanks Whitney for ur help with the gate today I really appreciate it customer service!!!!! Great job for y'all service there u and Toby
Thank u so much Toby and Whitney for yall help to yall was great
Whitney and Toby help me with my payment thanks for wonderful service.
Whitney customer service was top tier . She was so helpful with getting me the right pricing for my unit. She did not leave work until my situation was corrected .. thanks so much
Came on Carrollton to pay my bill this morning and Whitney was very helpful and nice to me. Thank u for all your help.
I would definitely recommend this location for your storage needs. Whitney was kind, knowledgeable and accommodating. I really appreciate her help and encourage others to go see her.
Excellent customer service and a great location!
Whitney at the New Orleans-Carrollton Ave. location of Public Storage was extremely helpful in getting us a climate controlled unit quickly. I recommend using their services!
Ash and rocky were amazing. They were very helpful !!!
Thanks Rocky and ash for helping my granddaughter
Ash and rocky help with transfer
The worker at Carrollton location are the best I love they work ethic wonderful attitude good personality especially ashleigh and Raquel they have made my day with the kindness they offer thanks for the help
Wanted to thanks the lady’s for assisting me.
All your storage needs.
thanks ash and rocky
Thanks Ash rocky
Thanks rocky and ash for helping with bills
Ash and rocky help me with My payment
Rocky and ash brandy help with moving in tulane doing my lease at they location great service and friendly
Ash, Rocky, and Brandy were very polite and made my move a little less stressful.
Rocky and ash help with moving in storage
Thanks Rocky for helping paying bill
Great customer service
Awesome staff
Rocky was very helpful
Ash and Rocky help with downloading app thanks ladies
Thanks Rocky and ash for helping
I had an excellent experience at this location. The two women at the front desk we’re both very kind and informative. They also helped make sure I had the best unit available for my budget and belongings. 10/10 would recommend!!
If I could give this place zero stars I would. The AC unit on building B stopped working and they didn’t even bothered to fix it. We have called the office multiple times about it and they said they’re going to get it fixed. Several months later it’s still broken and we have stuff that needed to be in a controlled temperature environment and it was so freaking hot inside the unit building B. They finally decided to fix the door lock in building B that had been broken for months as well but that’s about it still no working AC. And they have the nerve to raise our monthly rates to over $100 oh hell no. We finally decided to move our stuff to a much better location in Metairie with working AC and better service and rates with another company. We were sweating so much moving our stuff out of that place even in the late afternoon because it was in August in NOLA. I DO NOT recommend this Public Storage space to anyone. Go elsewhere where they care about their customers.
Rocky and ash help with moving in at Tulane locations
This place was a nightmare!!! STAY AWAY!!
I rented this place for my daughter to store her belongings over the summer. Upon move-out day, my husband couldn’t get into the storage facility. He has the app to open the gate but there were no instructions on how to get into the building to access the storage unit. He arrived there around 12:30p, no one was there at the office. He called customer service number, no help and was transferred a couple of times to the manager on call. I called the customer service number and left several urgent voicemails to manager on call. We have a flight to catch at 5p and really need to have my daughter’s belongings removed from the unit by 3pm. After the 3rd or even 4th call, I pleaded with the last representative, her name was Jill, to please stay on the phone and try to help me because I have been calling since 12:30p and have left numerous VM and no one has called back. Ms Jill was trying her very best to help me. Thank you, Jill!
My husband who was at the abounded premise for at least 1.5 hrs, tried to ask for help from 2 other customers. Finally someone told us to call customer service and listen to numerous prompts before they give you instructions on “HOW TO GET INSTRUCTIONS” to access the door to the storage units! After almost 2 stressful hours of trying to get assistance and not missing our flight, we were finally able to retrieve our belongings. There is no way I would use this faculty AGAIN!!
To the owner of this faculty, please retrain your poorly trained manager on duty, Ashley! Not being available, either in person or by phone, for several hours is poor customer service. Not answering urgent and pleading voicemails for 2 hrs is poor customer service! If you are not available onsite or by phone, leave a sign out there with clear instructions on how to access the building. Or train your customer service reps on how to access the building. I spoke to at least 3-4, and all were very quick to put the call to someone else. Only Ms Jill, tried her best to help me with the code.
Terrible service from property manager!
Rocky and Ashley was veryful with paying the bill
Rocky and ash was helpful with payment
Rocky and ash was very helpful with reservations all the way in Florida thanks ladies
Loved it, I came late to my setup appointment and the ladies at the front still took care of me. 11/10
I rented for a month in August 2022.
Pros:
Location is decent and it was never very busy.
Price was reasonable.
Cons:
Gate code didn't work the first time we entered. No one would answer the phone but the chat was able to resolve after 10 minutes.
The office never returned my 2 voicemails.
Office hours are not strictly followed.
At least 3 cat poops on 2nd floor of building E.
Update: When moving out, I discovered that water has been dripping onto my items. My clothes are now damp.
The office was also closed because internet is down. Someone is sitting in their car telling you the internet is out.
Update Jul 2023. I rented again but ended up not needing it. Was charged an admin fee and first months rental. Tried to go into the office 3 times and no one was ever there at this location.
Great
Rocky and ash was helpful with downloading app
Great service! Ash & Rocky were very helpful
Rocky and ash was helping me with payment
Rocky and ash always nice and helpful
Thanks Rocky and ash for helping me with payment
Ash was outstanding. She is patient and informative. Great job1
I just want to say that I made a reservation online and went to the office, no one was there. I tried multiple different communications, after waiting 2 hours I was greeted by Ash who was very welcoming and apologetic about the circumstances of being short staffed. She traveled from another store location just to assist me, and was so helpful in making sure I was all checked in. I appreciate her soo much, because initially I was frustrated. Thank you so much Ash if you see this (hearts)!
0/10, customer service is awful. Woman at the front is extremely rude and gives nothing but a bad attitude every time I need a bit of clarification on something as if it was her biggest inconvenience. Cant get through to public storage customer service either. As a customer service rep for other businesses, I do not normally write reviews but this place…
Rocky and Ash was very helpful with move in thanks ladies really appreciate it
The ladies were so professional and helped me with my storage needs, Thanks again Rocky & Ashe
Thank you ladies great job
Thank You Ash & Rocky yall are always friendly and happy
Rocky and Ash very helpful with payment
Aah and Rocky are so helpful and knowledgeable about the property
Ash and rocky helped me today with getting access. Thank yall for great customer service.
I’m not happy with the way this place operates. I made reservations online, came here in less than five minutes to complete my reservation. There was no one in the office. I came sat in my car and contacted another facility and ask where was the worker/s for this location, I was left on hold for twenty plus minutes eventually contacting a virtual assistant who finally helped me. I noticed that the worker was sitting in a Honda dark colored car the whole time, not worried about doing her job. She walked by my car and the foul smell of marijuana was very strong. This is highly unacceptable for this public storage facility to be ran poorly with a worker that doesn’t care about attending to potential customers. Where is the management??????
Ash and Rocky was very helpful with payment sweet ladies
Thank You Ash for helping me transfer my unit with no hassle
Ash and Rocky was helpful with moving in
I really appreciate how they reach out to me . making sure they can help with my previous experience
Rocky are ash was very helpful with moving out thanks ladies
Tracy is the example of great customer service
Raquel and Ash was very helpful with paying my bill unit 101 at Washington AvE nice ladies
Raquel and ash very helpful with my move in at Tulane
Ash and Jemari were great and friendly and helped out alot! Highly recommend!
Raquel help with me paying my bill very nice help with downloading app
Ash & Rocky were friendly and help me with downloading the PS app
Ashe & Rocky were very Helpful and friendly
Rocky was very helpful
Great ladies at this location, friendly and helpful. Ash helped me with the app and rocky helped with the unit thanks
Update: The team at Public Storage helped me with my situation by offering a discount. I appreciated that. They also fixed the lift.
Wow this place has really gone downhill. I had the worst experience booking a storage unit at this place yesterday. First, i arrive at the gate and the gate is broken. Had to wait a little while, no big deal. When I arrive at my unit, I notice its locked. I go to the counter and the clerk says I need to go to the other Public Storage to complete a transfer because that unit is inoperable. The reason they can’t make the transfer is because their computers are currently down. Frustrated, I go to the the other PS, and they charge me $1.00 to complete the transfer that was no fault of my own. I begrudgingly paid cause I wanted to unload my truck as soon as possible. Finally get back to the other PS, park my truck and get ready to unload my stuff on the lift and go figure! The lift is broken! Anger level is now at a peak and ready to just cancel and get my money back! Gate is down, computers are down, the lifts are down, fire damage on the side of the building for months now. What works in this place!?!
Just had a wonderful experience with Ash and Rocky. I have had my unit for over a year but was experiencing some difficulties with the website due to not living in the US right now. They were incredibly patient and were able to resolve everything for me. Fantastic customer service, I really appreciate them.
The women was very helpful and nice great worker
Great customer service!! Thanks to Toby ; such a great worker!!
I recently made arraignments for my aunt belongings to got into storage with this site and the process was a hassle through the website but the Manager Jtoby walked me through each step and waited over the phone until I confirmed with him that the application was done. He also greeted my aunt and cousin when they arrived to fill up her storage unit. I appreciate the support and trust that was instilled during this process.
I visited this facility after having issues with a different company. I was kind of skeptical at first about using another on but the service I got at this location was the best. Ms. Ashleigh made sure I would have the best service and transition to my new storage room. She explained everything in full detail and very clear, I literally had no questions. I will recommend this location to family and friends. Best service ever.
This location came highly recommended by friends due to the exceptional customer service. I would have to agree as I received top notch care. Ashleigh made the process of renting my storage seamless. I was in a hurry and received service quick and easy. Thank you so much.
Rocky was very helpful with moving in and assist with lift in building e
Thanks rocky for payment unit 0895 love the energy
The girls were so helpful with helping me find the best unit to fit my needs.
Thank you Ash & Rocky for helping me with downloading and logging into the public storage app
Thanks rocky for the payments
very very helpful employees, always being polite, always ready to help assist. i would recommend this store to anyone who needs a storage they will help you and get the job done!!!
Best storage place ever
Ash is terrific !!!!! She is the reason we chose this facility a second time.
Amazing service!!! Ash and Rocky went above and beyond to help, with the sweetest personalities! Highly recommend!!!
The workers are really nice but the outside storage slots are full of roaches and spiders I've never seen so many in my life I'm going to have to bomb my stuff before I can take it out . I only chose this place because it was last minute and I didn't have time to look for another storage
Never do business with them, you will not get a refund for any reason!!!!
1st time every renting a storage unit.. Ms. Ash was wonderful. Absolutely the best customer service, pleasant attitude, very informative..
Thanks rocky &ash reservations
Rocky was helpful with moving reservations
Caught fire, assessing damage. Tough work for disaster teams. : (
Great customer service and beautiful smiles. Thanks Rocky
Thanks ladies ash and rocky
Good customer service
Great service. Very helpful.
Terrible company with terrible service. They also raise the prices of your unit by $50 a month randomly so never trust your stuff here
My unit got robbed for over $500 worth of stuff and Public Storage and their insurance company didn’t care at all and I never got a penny from them. Worst coming ever, never trust your stuff with these people
Raquel helping me with paying my bill thank you very much really appreciated
Thanks rocky
Rocky and Ashley was great with moving my storage in thanks ladies God bless really nice
Rocky and ash help me move in at 21802 at they location
My experience over there was Great!!!! Great customer service and very polite..