Public Storage Self-Storage Units at 5730 Citrus Blvd, Elmwood, LA

My experience with Mrs. Dashauna at the public storage location and citrus blvd has been amazing She was extremely helpful and had an amazing personality. I’ve been to several storage companies recently and this location has most definitely had a positive experience in moving.

Great customer service

Dashauna was very helpful making my payment and this is a very nice and clean property

This storage space is amazing and Ms Dashauna is so sweet and helpful! She sat and spoke with us and helped us figure out what storage size we needed! It’s at a super convenient location and a very nice loading area. I definitely recommend this location to anyone!

Dashauna was wonderful! I was trying to find the right storage unit size and she took the time to show me all the options and was even able to find an easily accessed unit on the property! This is not the normal online storage rental, go inside and talk to them, she will help you out!

It's a clean, seemingly secured facility - that aspect of it is great. But the rates increase every few months, without notice nor reason. Thirteen months ago I rented a 10x10 unit for $109 a month, now come next month my rate is $171. NEVER have I been late. In fact, I've been paying via auto-pay. I live on Social Security and have very little left after bills are paid so it's getting too expensive to keep the unit. Furthermore I have another storage unit with Fort Knox across the lake in Mandeville. Been having that unit, of which the same size, for nearly 15 years now and only paying $127 and my rate never been raised - not once. So now I'm trying to get the funds and help together to clear out the unit with Public Storage and go elsewhere. $171 and the constant increases are too steep for me.

Great storage prices. Best to reserve online.

dashauna was very polite and patient she took us 2mins til closing ❤️❤️❤️

Dashauna was very helpful

Deshauna gave me great customer service

DaShauna is a awesome Manager and very professional

Increasing rates with a broken exit door. Exterior doors are not locked overnight. Easily double the rate of nearby storage units, before the most recent rate increases. In just over a year I've had a unit there, I have only seen the exit door work correctly for maybe 3 months. If you want a discount because the door is broken and you cannot exit properly, turn off auto payments they'll call you to see if you're moving out, then issue a $10 a month discount for 3 months. Otherwise, you have to call either the customer service corporate or a general manager. GM won't call you back, it's a hassle for $25 off from the corporate customer service. I've wanted to move out for over 3 months but with the exit door broken that entire time, I can't get a large vehicle with trailer in there to load my things out. I intentionally rented at a place that had a PULL THROUGH loading area, but it's constantly unusable. DO NOT GIVE THEM YOUR MONEY! IT IS A RIP OFF.

I had a great experience with public storage today! ms Dashauna assisted me with everything I needed and made sure I was taken care of. She had no problem showing me the unit and explaining the prices to me, as i was a bit confused . My unit was clean and she found me the perfect location even though someone had taken the unit I wanted she still accommodated me. I’m happy I chose to go to that location

I just moved my things into a unit at Public Storage on Citrus. KiKi waited on me and was Very helpful and friendly!! Unit was clean and very easy to access. I’m much happier with this storage company as opposed to my last which was much more expensive, further away, smaller and almost never had a dolly for moving things. I recommend them highly!

Kiki was SUPER! I recommend

Dashauna provided great customer service she even stayed after hours to make sure my move in was smooth by helping me do the rental online

Nice Clean Property, Manager Do All That he Can. JToby helped me find my right size unit.!!!!!!

Paige has been amazing. Customer service has been great, she goes above and beyond and she's understanding and knowledgeable

Today I went in to change over to a new space and I met Paige. She was a very sweet and helpful person to meet. She was cleaning the property and cleaning up a mess that someone made by the dumpster area as soon as she seen me pull up she come straight to assist me in my move. Thanks Public Storage and thanks Paige for the wonderful Customer Service.

What a joy💕Jemari S,. Went above and beyond to handle my concerns and explain to me what my options were on getting my business handled with Public Storage. I can never get this location on the line, not only did she answer the phone but she answered every one of my questions. Thank you Jemari please come back to my location more often! 🫶🏽

Wish it had 24hr access otherwise great.

Kiki helps me with many things. She also keeps property nice and clean. She definitely deserves a raise.

The Public storage app is everything. I went to make a payment and Ki helped me scan it on my phone with ease. The multiple things it can do is great.

THE WORST.