Public Storage Self-Storage Units at 3515 W Maple Street, Wichita, KS

Heather at public storage went above and beyond customer service to ensure my rate for rental matched what i was quoted. They do i great job here i would highly recommend.needed to move into another unit and helped make the transition as smooth as possible.

Wonderful, Heather was so nice and helpful.

Manager very helpful in finalizing our storage needs and assisting in removing our belongings timely.

Don very helpful and funny he made me smile.

Sales person was awesome

If the rental price for a new unit includes the fees and all that I would have used you sorry not sorry its too much. Lady on phone was helpful told me the rates I was quoted was online only so I had to go online reserve a unit then the total ended up being more than she said but I'm sure fees would of took it higher.

Iv never been more taken care off as far as customer service goes! Thx soo much Christa!!! Keep up the good work!

Your rent will be doubled in months! terrible business model!

Friendly, knowledgeable staff went above and beyond to make sure I was satisfied.

Easy access

Samantha is amazing she deserves a raise

Our move in was absolutely painless!

Samm was wonderful! She’s always so helpful with all of our storage needs!

Horrible. They have charged me 2 months of rent after I got all of my belongings out of storage. Claimed it was because of a key. I brought them the key and then they placed a lien on my account ...scam artist. Trash people and business.

This place was absolute garbage. The people working the office lack very much training. They told me one thing and then few months later told me another. I won’t be using them ever again. Ps I don’t ever leave reviews on anything but wow this place turned my head backwards.

Marissa has great customer service

It's a great place

Christina B. Is the best ever! Her and Nate in Reservations were just fenominal and helped me find the best deal for my money! Public Storage Highly Recommended for all your storage needs!!

I came with my brother too come get a storage unit not only did nate beat the competitions prices but Christina B is an also keeps the vibes going (Public Storage) with it

Christina B best in the world

Christina B you got my vote

5 stars Christina B

Christina B thank you for being fun and helping me with a unit

Thank you for great customer service Christina B

Clean and well managed!

Rented a parking space from this location today. Samantha was awesome, and really helped me. So happy I chose this location for my storage needs.

Public storage has little to no security, one to no cameras on property, gates are left wide open for days and even when you ask about security issues they give you the run around all the time.

Randy was awesome a great help

Sam helped us out when we needed a 20x20 storage unit. She was knowledgeable and didnt waste any of my time! So i was excited when only a few days later we needed another unit and she was working. We got a 10x10 and that wasnt big enough for us. So she quickly transferred that unit to a 10x16 and had us taken care of in a matter of about 2 minutes! Would highly recommend!!! Thank you again sam!!

I cannot remember the woman's name who assisted me, but she made the experience as painless as possible for me. She provided valuable knowledgeable, as she was upfront about the costs and terms prior to my arrival after I had informed her that I had some issues fulfilling agreements online. To whomever worked the morning shift on 03/03/22, I thank you.

Randy went to the extreme to get me setup

Sami is awesome. Very helpful.

I Was very pleased with Sam. She was very professional and helpful

Sam was fast efficient and very helpful and friendly

Very nice and professional. Will definitely recommend this to everyone.

Ashley was amazing! Based on her helping the gentleman in front of me and how she provided great service to me, I knew right then that she was going to get a review from me and I literally NEVER do reviews. KEEP UP THE GOOD WORK GIRL!!!

Sam manager she has incredible customer service skills and is an asset to this company I hope that you all appreciate her as much as I do thank you again Sam God bless

Sam is GREAT...Best storage facility lve used since coming to Kansas 7 years ago.

Didn't care for this place at all. No security cameras. And the people running it are very rude. I would give them a 0 if could

Called called called no response and corporate is not very nice especially when you have been there for a long time your storage was damaged it's been over 1 year 1/2 nothing done not very happy someone needs to make things write !!! We've been extremely good in making payment s not happy!!! And recently someone tried to charge us for payment we already made not happy!

Ever since Cassi has left they have gone downhill. We went in to pay for our unit on a Monday and was told that their computers were down and that couldn't help us. They suggested that we stop by the Tyler Street location to show up there and a note was in the window saying the office was temporarily closed. Tuesday we went in to pay and I understand we showed up at 1230pm and they was on lunch. There was a note stating they would be back at 130 pm we went back to sit from 130 pm until 2 pm and no one showed up. Customer service here needs a wake up call and needs to work with their customers or as far as I am concerned they can shut down. We are seeking a new storage place to store our items to get away from auch poor service. We have been with public storage for a little over a year and have absolutely loved them. Cassi has been so helpful and friendly. We love anytime we have to go into the office to see her behind the desk. We would recommend them to any of our friends and family that are needing a storage unit.

Security is minimal. Didn't see any security cameras! The doors are fiberglass and could easily be breached! No wonder they force you to buy insurance!

I wish I didn't have to get out of my truck coming and going to enter the code

Good security

Friendly staff

Actually...I give no stars. Paid initial over 100 move in fees...a week later they pulled an unauthorized charge from my account causing bank fees... gave vacate notice and asked for the money to be refunded immediately..SAM THE PROPERTY MANAGEE LAUGHING SAID THAT'S NOT GOING TO HAPPEN. Bet it does.

Over priced

Sam was excellent she helped me with the unit I bought online and gave me all the info and necessary info I needed to get the unit cleaned out.

If I could have given 0stars I would have. I reserved a unit 4 weeks ago paid everything in full just in case I didnt move into my new house in time because it may not be ready. Turned out it was ready on time. I was returned 9.00$ of what I paid. I am still waiting on the rest to be returned. I have been waiting almost a month an have not even got a call or email. They say you have to pay an administrative fee an this fee an another. I never even set foot on theyre property. I set up the reservation myself. An I cant get all of my money back. I will never use them again or refer them to anyone.

The manager, Sam, was very helpful and nice. She gave me all the information I would need to get in and out of the unit.

Why did the rates increase? Secondly why did they increase so much?

The manager helped in a very professional manner, and father offered her help, with the move.

Very cool facility managers willing to work with you with any problems you may have and are very understanding during these times, would gladly rent from from them again

wonderful people, helped me with all my questions!

Sam has been a big help!

***EDIT*** Steven, the manager, called me personally to resolve this issue. I am very pleased with how he handled the situation, and my confidence is restored in this Public Storage location. Thank you! Sadly, I have to give this place one star. I loved renting here, and felt secure leaving my possessions in a unit. Now, I’ve noticed the gate sits open all day, and the last two times that I have tried to access my unit after work, the gate has not worked. The posted hours are until 9 pm. It was 6:15 pm when I tried to go on the property. I received a call this morning about my concerns, and Haley just said she didn’t know, and couldn’t answer any of my questions at all. However, when I asked if I would receive a credit for being unable to access my unit, I was met with a firm no. Unfortunately, this place has gone way downhill. I hope the gate is fixed soon before any of the units are broken into, or vandalized!

Handy place to put all your stuff

Sam the manger was really helpful and nice. She willing to with you during this hard time really cares about her job and the people.

Sam was very helpful and knowledgeable. She made the process painless and affordable. Best self storage experience so far.

Samatha is On top of her stuff. I would recommend this place to anyone needing self storage. Clean affordable and easily accessible.

Sam was very friendly, I appreciate the help, look forward to coming back!

Sam was very nice and helpful i recommended this place to anyone property was neat and clean storage room was clean thanks to all at public storage

I always love coming here to store extra tools and car parts that won't fit in the house. Sam is very helpful, looking forward to the next visit!

That lady Sammantha gave me the best service. She was polite and professional. Would definitely recommend this place to a friend.

I went here to store my things from the basment after the wife gave me the boot :( I met this young lady named samantha and she was so helpful and kind when i was going over the process and walked me through my payment options, she made the process very easy to understand and it went smoothly. I appreciate her help and i hope to meet a lady as nice and as helpful as her sometime. Thanks

Samantha provides great customer service. She always helps with a smile!

Sam the manager is very helpful. She answered all my questions and even was able to suggest a storage unit size based on what I explained to her I needed it for. Was very happy with her as she was very knowledgeable about storage units. Thank you for your help Sam. I rent from the unit on west maple in Wichita kansas

Thank you Sam on Maple in Wichita Kansas. You were very helpful.

Nice secure place with friendly staff, very well kept!

Great service!!

What is the grace period for a late payment

The ladies in the office are very professional and caring to the needs of their clients. A great place to use for all your storage needs.

Raised their price 23 dollars after 6 month such a rip off

The front desk lady was so nice and helpful today as we were moving our stuff out of the storage unit :)

Amazing customer service and knowledgeable staff!

The office staff is super friendly and helpful and the property and unit were very clean. I would highly recommend this location!

Christina was very helpful and very pleasant very good job

Great experience and friendly staff!

Sam was knowledgeable on the box sizes I needed.

We needed storage quickly and Sammantha was super helpful! The unit was clean and the best monthly rate around! Will definitely recommend this place to all of my friends!

Very awesome place & the front desk Sunny is awesome!!!!

How can I apply for a job with public storage?

Sam is one of THE nicest people I've met. She is very helpful in making payments and very knowledgeable about her job. Thanks again Sam

Sam was wonderful to deal with. Very informative and got me exactly what I needed!!

Jared was very polite and made my visit enjoyable.

They may be a few dollars cheaper than the competition, but after you get all moved in after 3 months or so they then jack up their prices so it's either pay the higher price or pay to move all your stuff.

Wonderful people treat you with the greatest of Courtesy.. I Had one young Lady that had some fees that I owed Completly Dropped And Her Name is Samantha And Such a Hard Worker And go getter. Thanks again for your help and God Bless you.. Sincerely LaDonna

Sam was very helpful and courteous.

Sam was very helpful

Friendly kind and clean inviroment no worries about my belongs would recommend this place to anyone looking for a safe friendly place to store their belongings

Great service

Stephen was great had a great attitude and great customer service I will definitely refer my friends here

Beth is very friendly and helpful. She makes you happy to deal with her.

Customer service was awesome

Cassi was very friendly and fast and efficient.... she made my experience very pleasant!! Thanks Cassi!!!

Cassie was a huge help. She was friendly and informative. She helped me get my first storage place so she's awesome. Thank you Cassie for all your hard work.

Cassi is always friendly and helpful, with a great attitude. Her smile is a bright point in my day.

Cassi has the best experience with people. She made me laugh while she helped me with storage needs.

Cassi is extremely helpful and makes it easy. Thanks Cassi!

It's awesome the staff here is really helpful and kind, and I love how it has a security gate . Storage area is nice and clean. Prices are great as well as affordable.

Brianna got us set up with our storage unit. She was very informative and friendly. We loved the space we got and the price was great too.

Friendly and helpful staff from the call center all the way to the counter! I was shown in person exactly which unit I had picked, the unit was very clean and free of smells. I was able to pick up some essentials for the unit that were NOT hugely bumped up in price. Great experience.

Love the staff.

Brianna was very informative and made the process quick and easy! You’re awesome!

Rented a unit and appreciate their customer service and advice on what size unit to rent. Always friendly.

Cassi is AMAZING! She's gone above and beyond to help me. Every company needs a employee like her. Cassi I can't Thank you enough for all you helped me through. I was ready to give up ☠️💀. You held me together. And did what you promised. You saved my belongings and my life. This young lady deserves a raise a bonus something special. Thank you

I pay for one of the smallest units they have available. I’m going to get rid of my unit before the 1st of 2020 because I just received an email saying that my payment is going from $60 to $67. It’s already not worth the $60 a month. Put the $7 towards Netflix or Disney + and find a cheaper place to store your stuff. Best advice I can give.

Excellent service

Very friendly staff, super helpful, very fast to respond to issues, storage units fairly priced, good location.

Don was kind and extremely helpful.

Rude attendant you rent the storage space but if you're trying to go through and get what you need she claims that you are not allowed to be there when you can. She expects you to rent and never get what you need out of there.

For some reason my phone is acting up today for my Google Review but I just wanted to share... Cassie is such a joy and a wealth of knowledge and assistance. She's been extremely helpful and answers all questions that I have had. She's the best!

Awesome service, great company!

Cassie is so wonderful and so helpful! Prices are affordable and customer service is awesome! 10/10

Very friendly!

Very helpful, friendly and knowledgeable. Great location too! Thank you, Cassie for all your help! I just wanted to share again after my recent experience with Cassie that she just continues to be a joy and so helpful!

Cassi was very informative and helpful. Compassionate and professional. Made renting easy.

Cassi is wonderful!! Super friendly and helpful 😊

Helped an acquaintance move his stuff here a few years back; decently priced at the time and still so to this day. The lady who quoted prices (Cassy?) was professional and sounded quite pleasant.

Highly recommend

Cassie so helpful what wonderful service and awesome prices!

Don was very kind considerate and professional

Don was very helpful, friendly and very personable!

Well very unhappy just found out I just I will only need my storage shed about four more days in October they will not prorate so they get the pocket $30 they asked when will you come tell us you're getting out I'm staying but thirty days it's going to grow cobwebs my cobwebs for $30 learn to prorate

Cassi was amazing had a great experience she was so helpful and got us what we needed

I'm just dropping in to say that Cassie was definitely a help, was able to answer all the questions I need about renting a unit for some of my stuff for the first time. No questions were left un-answered, thank you Cassie!

Great location! Cassie is always a great help!!

Cassi was great! Awesome service, pricing, and location. Definitely would recommend.

Awesome staff at this location! Very helpful and accommodating!

Brad was a great help in picking out a unit and getting me set up. Thanks so much

Awesome place to store your possessions & friendly place too

Cassie is amazing. She was efficient and very understanding. And was very easy to talk to! Ill recommend the service and price to anyone!

Cassi was very couteous and a vault of information. Her friendly demeanor and helpful disposition made everything a snap.

Remington is AMAZING he's really helpful and this is a great place

Very friendly and helpful staff. Renting the unit was painless and easy, great deal!!! Satisfied with my service!! Brad was great!

Brad was very efficient and thorough with his explanations of how the process worked. Price was very reasonable.

The manager, Don, was very friendly and helpful. Very good service.

Cassi was great to deal with. She was very kind and helpful and was very quick. Very glad with my experience and glad she was here to help us. Thank you Cassi

Friendly service knowledgeable with answering our questions!!! Reasonable prices

Great help from Brad

Brad did a great job explaining everything. Unexpected costs like insurance but overall still great.

Cassi was a great help. I high suggest using public storage. Great prices

Great customer service. Great people that work there. Very helpful.

Worked well with us great customer service

So why exactly do you have employees live on site if they are not required to help during emergencies? We are authorized to get into the units till 9 P.m. but when we went there was a padlock in the gate (which public service customer service stated was an unauthorized override) and when we contact the “manager” of the property she stated the hate was broken......but she was THERE on the property and wouldn’t let us in. Called her district manager who again stated that in the lease it stated they can control in and out times. This is a property that people PLAN their moves around. It’s a Sunday when we had time to move and we have been working ALL DAY in the heat yet we can not access our property DURING OPEN HOURS because the gate is not closing WHEN AN EMPLOYEE is on site to close the gate? I will NEVER USE this place again and this is the 3rd time I have used them!!!! The manager could have let us in the gate and closed when we left, and she should have been paid to do so, but because of Public Storage ridículas policies they are not paid after office hours and she chose to not help us even though she was “home” and could have closed the gate after we left....because she would not have been paid for which I semi understand but either way, we PAID for a storage open till 9 and at 630 could not access our things thanks a lot public storage for nothing and for completely messing up our move. I will tell EVERYONE I know to NEVER use you!!!!

Don was really great and helpful! Understood my need to get a unit quickly! Very professional

Don had been here almost an hour past his shift had ended and was kind enough to let us in after hours. Great place.

Don was very helpful and kind! Great and easy experience no hassle or complications, great prices!

Great service friendly ,knows there job , great attitude, don really helped out

Quick and easy to rent a spot. Thanks Don for all your help.

Great people , don saved the day

Great staff. Cassi and Don are very personable.

Didn't really like not getting my deposit. I scrubbed it 100% cleaner than it was when I rented it. Or keeping a useless lock. But get what you pay for

Don was amazing helping us. One of the nicest man I have met since moving to Kansa. David was also very helpful and refurred us here because he was out of the size storage unit we have.

Don awesome service!!

Don is wounderful and made my day

Friendly and personable! Forgot to mention that you would want DON!!!!

Making payments. Don had me in and out in under two minutes. Very personable and efficient.

Don was very nice and helpful

Excellent customer service! Ann was extremely helpful with detailed explanations, and setting up the rental for us. WE ARE VERY APPRECIATIVE OF ANN!!

Don was very helpful in our storage needs. We were able to get an amazing deal.

Don was awesome!!! Very helpful and friendly!!!

Don was very polite and helpful

I enjoyed working with Lissa, she was very kind and helpful.

Used this location several times! Don made the transfer of units quick and easy!

Don was great! He was very friendly and helpful?

Don is very nice and knowledgeable, clean units.

Shout out to Don for all the help in setting up our new unit!

Looking to possibly get a storage in a few weeks. Don was very helpful with an approximate size.

I use this Public Storage to keep my college stuff over the summer. This is the second year I've used them and Cassi remembered my from last year. She's so personable and a delight to deal with!

Great property that is is easy to access. Great personnel (Don is the man!). Highly recommend.

Don was very knowledgeable and helpful!!!

Don was amazing!!

don is very kind and helpful

Don was great!

Easy access and Don was great.

Don was very friendly and helpful

Very friendly and helpful, excellent customer service. Great personality, talkative and gets you what you need! Don was awesome!

I have had such a great experience with Public Storage. The convenient location and superb service can’t be beat. Cassi has been so helpful in helping to meet my storage needs!

Don was truly awesome! Very good experience

Don was an amzing helper! Explained everything in detail. Made sure i knew how to use the lock. Explaind the "damn check" to purchase to use for extra protection for my unit. Recommend this place!! Thanks Don for helping me for with my first storage experience!

Great service! Don is friendly and very helpful. Highly recommend this location.

Cassi was the one who got us set up for the storage unit. And I must say I was very impressed by how she waited on us as we was running late. She was very courteous and kind and helpful. Thank you Cassi and sorry for leaving late we got stuck with the uhaul trying to get back out the facilities.

Friendly fast service

We had an amazing experience at this property today!! Don went above and beyond to ensure us that are lightbulb in the unit worked and even walked us around the property and showed us around the pricing is great especially if you get the online deal. Highly suggest if you are looking for a storage unit!!!

Don was so very helpful I give him 5 stars thanks Don

Great job Don!!

Such a clean environment! Prices are fair and Cassie is always so welcoming and helpful!

I went to check out some prices on a storage unit and a lady named Cassie was so amazing to work with! She was knowledgeable about all the questions I asked and not to mention she was super funny and fun to work with. I will definitely be back to rent from Cassie.

Don was very efficient, friendly and helpful... definitely recommend!

Don was very friendly and helpful. He explained everything well and was very nice. The 10x30 unit was clean and ready to go.

Wat a great experience.. Don was so friendly and help choose the right size of unit for my needs.

Was looking for a place for my daughter to store her stuff. Don was very helpful and knowledgeable. Thanks

Wonderful staffing and just a great experience and comfort to know they have your best interest in store👍😉

Staff has been great. The only reason for the three stars is that the day we got our unit my fiance opened the door and when she stepped forward a piece of sheetrock hit her in the head and covered her in dirt and (found out later) gave her a concussion. When I told the staff they said they would fix it and left them a key but weren't really concerned about her. As we were leaving and shut the door another piece actually fell on the outside hitting me in the leg, was small and didn't hurt, but was odd. I left the extra key to my unit so they could fix it and four days later when I picked the key up to get into it there had been nothing done. We ended up taking my fiance to the emergency room, because my fiance was feeling light headed and very confused, and $750 dollars later they tell us she had a pretty good concussion and sent her home. Good place and people just wish they would be a bit more concerned and communicate better.

Don was very helpful and friendly.facility was very clean and secure thanks for all your help. We appreciate it ! Marcus and tiffney

Cassie was amazing! Very helpful! Enjoyed my tour of my storage!

Cassi is very helpful, professional and is a great representative of the company...with that said, PUBLIC STORAGE is a CON. If you go by the pricing that is given to you on their website you will be in for a shock once you get there and see all the ADDED and HIDDEN FEES. I was quoted once price and paid over twice that amount at sign-up. You HAVE to have a monthly "Storage Insurance", plus have to purchase THEIR LOCK for an additional $21.00. NONE of which is disclosed on their website when you reserve the space. With all the additional fees that get added to your rental fee, it is just as expensive as other Storage companies. Cassi's professionalism is the only thing that made me feel comfortable in choosing to use Public Storage as a company. She should get paid much more than the management staff that elects to add these hidden fees to customers.

Don was excellent. Very helpful and answered all questions. I highly recommend Public Storage.

The manager is fantastic.

Cassi was welcoming and helpful with the rental of a unit. We were very impressed by her knowledge and efficiency. She had helpful suggestions to guide the decision for which unit to rent. It was perfect for the need.

Very friendly and clean.

Thanks Kathy so much for what you did for me and all of your help.

Steven was very friendly and helpful. Secure Property.

From a reasonable price to very friendly staff. My experience here was wonderful. Their policies are pretty straightforward if you take the time to listen to/read them. The only thing that took me as a surprise compared to my previous unit was their locks, They utilize these little cylinder locks that are required to lease a unit. but they also have space for a traditional padlock or puck lock or whatever fits your fancy on the mechanism. I only wish they had climate controlled units available. Beyond that, great value for what you pay for and really helpful staff, particularly Cassi.

Very great experience! Cassi was very friendly and helped me out so much, I've never rented storage before so I had no idea what to expect. All my questions were answered and anything I needed to know she was able to help me out with. I'm going to make sure until all of my friends about the great service and if they need storage to go there. My experience moving this past week has just been really awful but that was the one great thing that did happen all week, was my experience there. If I could give more than five stars I would. The prices are very reasonable, and the facility looked clean.

Super friendly staff. Well kept and relatively cheap.

Cassi the manager was very polite, organized, had great people skills, really helped us in a time of need with a great special. We greatly appreciated the fast service and all the help!

Cassi is a great communicator and made the leasing process very smooth. The price is very competitive and the unit was clean.

It is a great place to put your things if your moving or in the process of moving.

Nice , friendly service.

They're very polite and kind! Had a very good experience with them!

Great experience and amazing customer service!

Cassie was wonderful today when we went to get our unit! She was friendly, quick, knowledgeable and had great useful suggestions! Thanks Cassie and the team at Puble Storage on West Maple! I look forward to renting from you for awhile :)

Pleasant employees, very knowledgeable and thorough.

Cassi was extremely helpful. She knew exactly what I would need. Great experience.

A very good attended person named Cassie very kind and polite and informative Love And consideration towards her clients thank you

Had a hard time finding a place to store my mother's belongings when she went into a home. Cassi made me feel comfortable and assured me my mother's belongings would be safe and secure. And they were! Thank you Cassi!

This is just the place I was looking for. I had made calls to a few places but decided upon this location after talking with Cassi. She was friendly, knowledgeable and extremely helpful. The site and unit is clean and secure and I felt very comfortable leaving my belongings for safe keeping here. Thank you!

Very helpful staff made renting every quick and easy. Lot was clean and unit was easy to access with a trailer.

Can't complain to much because it is just a brick building and a door to house your belongings. I can say that the interior light in our unit doesn't work and the lot is pretty bad, lots of bumps and holes. Customer Service is excellent. Both ladies are helpful and very friendly.

They should be open 24 hours. And don't be late on a payment, the late fees are outrageous.

Brianna was remarkable on her service and knew every piece of information about everything. seriously did a good job

How much is a 5×10 unit a month?

Brianna was very polite and helpful, answered all questions we had. Was also very quick to greet when walked in. This was probably the fastest I've ever been in and out of any public storage and had all paperwork complete. Thank you Brianna

Very good customer service! Very nice and organized presentation! Highly recommend them!

Had an amazing experience right from when they answered the phone. We had decided to last minute move the rest of our stuff out of our old house and into our new one, when we realized we didn't have enough room for everything..I called 2 storage places before and they just kept ringing and ringing. Public Storage answered super quickly though and the guy was very helpful and knowledgeable with which size we should go with and what the rates are. When we arrived there, we were blown away by Brianna...she was super friendly and had great customer service, never missing a beat. It's also in a great location and has many security precautions to keep our stuff safe. We are beyond blown away and would recommend this place to anyone...Great service and great prices!!

Storage works great. Space is awesome. Very nice lady helped us move it. Facilities are nice and clean and she made us feel comfortable. Highly recommended

Credit where credit is due! I want to extend a hearty thank you to your staff- particularly .. I want to say.. Cassie? (I'm terrible with names, and it's been a couple weeks, so I'm sorry.. she is charismatic, red glasses, and I complimented her nails, if that helps narrow anyone down??) She turned a *really* stressful situation for me into a piece of cake. And graciously answered my million questions. I walked in the door a ball of stress, and walked out with clarity, relief, and even noticed a smile (which has been hard to come by!) I've worked in customer-oriented type roles before, so feel strongly about extending gratitude where it's due. Cassie went so far above what I would have ever expected... Idk if she'd remember me, but please tell her thank you. Her professionalism, calming presence, knowledge, and infectiously positive attitude has really made a difference to me. She's the kind of person that really puts heart into a business, and builds a reputation of excellence. She should be the star of your company's customer service training videos!! Or train people on customer service excellence (maybe she already does??) :)

Cassi was VERY helpful! She was polite and even interacted with my kids. Definitely will recommend to friends and family to go in and talk to Cassi!!

Wonderful place! Clean! Wonderful friendly staff!

Good customer service and friendly staff. Would recommend!!

Friendly Service. Got half price on storage unit. Unit looked clean. The only downfall is when it's hot having later hours would help.

Cassie was attentive and service was immaculate. Best Storage Ever!!!!!! Ty Maple and west branch_#_&&_@@$

Cassi was great, helpful and through.

Service was prompt and friendly. Very informative and answered all questions adequately. Very happy with the service and in the event I need thier services again its good to know I've got a place to go.

Had great experiences at this location. Also the met the district manager....Steve was a great guy.

Staff has always been helpful and facility is clean. Friendly smiles greet me every time. Great place!!!!

Cassi is a great move in receptionist/property manager. My move-in was smooth. Right after I made a reservation, I come in the next morning nd within 10 minutes I got myself a nice storage unit. After that I was moving stuff in my unit. Smooth; very smooth. Thank you Cassi!

My Kevin Ray Rice such a great guy!

Just needed some boxes for moving. Wasn't expecting the wonderful customer service that I received from Cassi. She was so helpful and knowledgeable and customer-service oriented! Please give her a promotion!

Needed a storage unit on short notice. Contacted Cassie at the Maple location and she was great! She really knows customer service! She got everything I needed quickly, it was a great experience. If you need a storage unit, I highly recommend you call Cassie!

Cassi was great. Quick and easy process. Thank you!

Rented a storage on west maple for several months. Had to down size and Cassie was awesome with helping me she has a great personality and very good with people. storage area very clean and I was truly satisfied.

I recently rented a storage unit at the Maple Public Storage. The property was very clean and well maintained. The lady that worked there, Cassi was her name, was incredibly helpful and super nice. She helped us to get everything we needed. I would highly recommend this place if you are in search of storage.

From what i have experienced, this has outstanding service.

My experience with this location was great Cassie did such an amazing job explaining all the prices of each unit and any questions that arised that I had. I am needing a storage ASAP so she definitely made me feel good about choosing this company and property 👍🏼

i live in wv im moving to wichita and i was wondering how much would a 10x10 storage rental would be for maybe a few weeks to two months ..we will be needing to put our stuff in storage until we found a place to rent Thank you ,Miss Hash

Cassie was awesome! She took me to several units so I could get just the one I wanted even though it was about 20 degrees outside!! She explained everything and made sure I was fully informed before I left. I’d highly recommend this location.

Great customer service with cassi at the front desk. Very knowledgeable and well mannered quick and easy service. Thank you cassi!!

Seems to be ok. I was just here to pick up a FB Marketplace purchase. I'm not a customer.

Cassie is amazing she goes above & beyond every time

Female staff on Saturday was TERRIBLE ! Absolutely rude and nasty . Amy was a wonderful person but whoever lady with the black car was a demon! Don’t come here and have her handle your storage !

Amanda was very helpful and super nice and sweet

Heather and Amanda are amazing got me in fast and easy.

Amanda was awesome.

Amanda was very helpful and went beyond her job to help me. I appreciated the help.

Thank u Cassie and ur Manager for the great experience i had renting a unit from u!!!! Cassie was very helpful with getting the right size unit to fit my needs, no space left in the unit and nothing was left behind. A BIG THANK U for everything.

Amy was fast, friendly and extremely helpful! Great overall experience, I would definitely recommend this place for your storage or moving needs!

Amy was aaamazing and so helpful !!!!!

Chose this place because it was close and it was the least expensive in the area. I had no problems, the staff was always pleasant and helpful. The rent goes up every year though, so the cheap place I thought I was getting had doubled in price a few years later. But overall, as my one and only experience with public storage, I guess it was pretty good.

Wonderful staff and great location! Amy was a delight and very professional. If you are looking for a unit to rent you will not be disappointed here!

Amy was great. Gave me a tour first. Made it easy

This place has been so so great! Amy was my original lady who for me the unit, she went thru 2 diff units showing me the sizes so I could.decide what I needed. She also explained the moisture removal beads, the mattress cover, everything I needed and even tho I asked tons of questions she smiled the whole time and answered honestly and was so super helpful They have just been awesome everytime I have called and needed anything while living out of State. They are always so nice over the phone or when I go in. Definitely, definitely recommend this facility!!!

Very friendly service, Amy is super helpful and very sweet. This is our first time using public storage and we are quite pleased!

Amy has gone above and beyond what i expected when it came to helping in assisting me in what size unit and location would be best for my needs. I will certainly refer others. Suzan McLean

Just needed a unit for a couple of days for a road trip, Amy was fantastic!!! She was very knowledgeable and upbeat....just makes our start to our adventure even better!!! Thank you Amy!!!

Amy took great care of showing and explaining what we needed to meet our needs

I love this place. The units are inexpensive yet quality filled. Amy is extremely nice and caring and always greet me with the best vibes.

So far great service.

Great service and move in deal

Amy was friendly and helpful!! Clean and secure facility.

I would recommend this place to anyone! This is my first time getting a unit. As soon as I walked in Amy greeted me with wonderful vibes and excellent customer service. This move has been more than stressful for me and Amy has done everything in her power to work with me in my best interest. Thank you so much Amy!

On site property manager Amy was great. She rolled out the red carpet for me in this transition and kept me informed about the moisture control and the benefits of it in our storage unit. No gimmicks just there to be an excellent help. Thanks Amy will tell all my family/friends to go with Public Storage.

Good place. Both Amy and Gabby are great to work with!

I was in looking for a unit. I have never rented a storage unit before and Lena was extremely helpful and patient w me. She helped me find something that fit my needs. Kudos Lena and thanks for all your assistance

Amy and Diane are awesome! Always helpful, kind and curtious!

After having been a customer of this Public Storage location for several years, I hired someone to clear out my storage unit and they accidentally left behind a broken chair leg. When I tried to turn my keys in the next day they said I would have to pay for another full month because of the broken chair leg in the unit. I asked if I could please just throw it away but they wouldn't allow me access to the storage unit without full payment (which I didn't have and had therefore cleared out my storage unit). They continued to charge me for several months. In the end, that chair leg cost me over $900 so I don't think I'll be using this company again.

Great job Amy and Diane. Well done!

We loved the fast and friendly service that amy gave to us, the prices are fantastic and we loved how easy it was to get a unit when we were in need. We love the 1$ for the first month promotion! How can you beat that? Thanks public storage. Amy was an amazing peoperty manager.

Diane was so great and helpful, she made me feel comfortable that my belonging are in safe hands.strongly recommend public storage.

Amy had great customer service! They have great prices

Amy was awesome. Super helpful and very friendly. Hire more like her!

Excellent customer service!

Amy, Diane, and Gabby are great help! If I could give more stars, I would!

Excellent customer service

I just want to say is when you walk in Amy always has a smile on her face and makes you feel welcome :)

Update: 3 ⛥ to 5 ⛥ now because Amy called me and was very polite. Old- Quick and easy payment. The lady was very polite. The guy i signed up with was annoying. The rules of having to see the unit an the $1 ! month and then 3 days later pay the next month was stupid. Either way i needed it. More time next time.

The people I have met @ public storage have all been nothing but pleasant. Ms.Amy Logan I would like to give you a big "THANKS" for all of your help.Amy is a great asset to your business,very nice and has a great smile.

Amy's customer service was above and beyond my expectations ! My new storage unit was ready and very clean. A+

Amy was very knowledgeable and helped me upgrade to a bigger storage unit I recommend you give her a call for all your storage needs

Amy was excellent!! Provided great customer service! She was very helpful and answered all my questions!

They feel you to death! Don't believe it! Male staff and district manager are JERKS!!!!!

Because Lena was very helpful and kind and it was an awesome deal the best in town!

Steve really was a nice guy

I've had good service and its clean and quiet.

Steve was very professional and friendly

Great service! Thanks Amy!

Steve was very friendly and very helpful

Great place to store, steve was very professional and nice.

Great customer service!!! Very pleased, thanks to Amy who was very helpful.

Very pleased with service. Amy was extremely helpful and very professional. Would recommend location to friends and family without hesitation.

Amy was very helpful.

Friendly

Steve was very helpful answering all my questions and going over everything.

Steve did a great job!

Erika and Amy was very pleasant to conduct business with and made the process very smooth

Steve did a good job

Very pleasant to work with Steve did great explaining everything

♡♡♡ Great service, thanks Beth!

Easy smooth transaction

Janeen was really helpful !

JANNEEN !!! Was awesome very polite and had a great smile for closing time . My husband and i had lots of questions she was very sweet to answer and great at explaining certain things . We showed up right before closing but were not rushed and had ample time to get everything in order. This is our 2nd time using you and Jannen's customer service is an example of why we keep coming back. Thanks Again girl,

The property manager was extremely rude and unhelpful. The customer service number was even worse and the district manager just won't return calls. Sigh.

Steve did a great job will come back here every time.

Steve was great. Fast, accurate and same day availability!

Steve was very good on helping us get a unit

Steve was very helpful very kind.

Beth did a wonderful job of getting me moved in and made all the paperwork fast and easy Beth has great customer service 5*****

Steve the manager was very helpful.

Steve was prompt and courteous

Steve did great on helping me understand the unit.

Excellent service! Steve is a very helpful, friendly manager with excellent communication skills. I was made to feel very comfortable with my decision to use this facility. Thanks Steve!

Great service! Awesome communication! Beth was the best representive for this great company!

Kayla was amazing! Made this so easy.

steves a good mgr

Beth was very warm and welcoming! She helped me quite helpful.

Steve is great

I just love this storage company and especially heather i have rented from other places and nothing nor anyone can compare to this buisness and the great customer service heather has she is just wonderful upbeat bubbly person and is always smiling thank you keep up the good work

Beth was very helpful in showing me units, I had no idea what size I would need. Great experience!

Steve did an amazing job! Quick and efficient. Very clean and well kept facility. A++++ :)

Amanda was extremely helpful and polite with great customer service skills.

Steve was very nice and helped me with everything I needed thanks man