Public Storage Self-Storage Units at 1201 West Carey Lane, Wichita, KS

Thanks a lot we appreciate it so much!

I rented a storage online (locked in discounted price) ...next month they added insurance..ok no problem as it's required. But just got bill this month with 34% price increase!! 😡.. if this is not fixed I will be moving my stuff out!! Scandalous!! I was contacted by Stacy & got a 3 month increase delay in order to figure out my situation. Changed review to add 2nd star for her hard work. Moving out is still a possibility. Update: 34% price increase still happened, removing 2nd star.

Always upfront and honest with any information I have requested. Very friendly and knowledgeable staff.

Very friendly and very helpful

Thanks Regina for the great rate

I had been renting a large unit and was downsizing to a smaller unit. I had contacted Regina, the site manager, and she was the best at getting me to where I needed to be with everything online and guiding me through the what, where, and how to do it all. I can't say enough about her excellent help. Highly recommend her as a great person to deal with. She manages 2 facilities here in Wichita.

🆒

I rented a storage unit on Carey Lane after a very unfortunate and transitional period in my life. With nowhere to put my most precious belongings for a long while, I dreaded them being in an old dusty storage unit. Bouncing back and forth on good and bad financial times, Angie with Public Storage has stayed in close contact with me. Helped me in the best way that she could. And kept my belongings safe. I am so thankful to have someone who listened without judgment and guided me on what to do next to keep my things from being lost forever. Thank you, Angie. Your service to the public has not gone unnoticed by me!

Great customer service. Angie goes above and beyond for her customers. I would recommend her to any of my friends and family.

Very kind

I'm not a big fan of the weird hidden fees that aren't really hidden and the price keeps going up it seems like .....I pay over $100 a month now and 3 years ago it was definitely closer to 60 dollars a month and I'm missing some stuff out of my unit and Im pretty sure the company didn't take it but they're cameras don't cover every angle of the place so they couldn't give me a for sure answer on when it happened to or anything .....but other than that it's alright

Super secure. On grounds security. On site manager. Flexible hours of access.

Angie is awesome! She is always very helpful and really knows a lot about her facility. I would definitely recommend this site to all of my friends and family who are in need of storage in the future.

My location was manned when I got the unit. Then it went to a kiosk. They drill locks before 30 days of which you HAVE to pay for in the first place because it has to be a cylinder lock. To get your unit unlocked, you have to make a appointment. This is a headache. To top it off, getting someone on customer service was impossible unless on a kiosk. Even they can't get ahold of the individual that is in charge of the location as they don't work but 12 hrs a week. Maybe other locations are better but W. Carey Ln location is NOT recommended.

My units were robbed, and this secure facility didn't catch anything on camera.

Angie was amazing and super helpful

Rent goes up every year. Too expensive. Couldn't cancel on the website, it wouldn't work. Couldn't cancel on the automated system, it wouldn't work. I finally got to transferred to someone who I could barley understand and she was clueless

Nice gentleman at the desk. Very helpful. Storing almost my entire house as I leave my home and look for an apartment. So, stressful time in my life right now. I feel my unit is very secure, and like that they sold covers to wrap my mattress and box springs in, as well as dehumidifier. They have a new lock system from what they had in the past, where you have to bring your own lock. Very secure.

Remington is awesome! Super friendly! Took care of everything I needed!

Remington is the best!

Remington was great today got me what I neede

Thanks to Remington over at the Carey St Location who makes storing things and using the app SUPER easy. Fixed many problems i had with this place since renting and this isn't even my location... Tho maybe it should be! Awesome customer service!

I’ve had my boat here for about a year now. Always good experiences. Remington is always very helpful with anything we need!

Very Knowledgeable, Great service very Clean Location

Remington was awesome

Staff very friendly and helpful. First night we got stuck inside after unloading the truck took more time than we thought. This place shuts down at 9 PM and you better be out of the gate before that. It opens at 6 AM, no access before that.

Remington was a huge help and very nice! The units were clean and so was the lot. 10/10 would recommend

Stopped by on Friday4/9 and spoke with Christina. I have a couple of questions about cost and availability. She was extremely helpful in helping me.

Remington was very friendindly very informative of all details linked to the unit and very friendly and communication was excellent overall great customer service

REMINGTON is Great,totally Helps with All Your Needs...

Remington was extremely helpful.

Remington did a great job

Remington was extremely nice and very professional. He's the reason why I've choose to use public storage.

Remington

Nice place to store your belongings

Remington at the store was the best. He spent 20 minutes trying to figure out and figured out how I could get into my account easily to pay. Remington is the best give him a store or some more money I mean it

Remington was very polite and helpful today

Remington was very professional.

Remington was absolutely amazing and very informative!

Remington was amazing!

Remington was excellent

Got in on great 'intro deal' easy to get started and clean, secured. However, not even 5 months later suddenly a large rate increase and they make u take their expensive insurance. Will be closing out after month and moving storage

Remington is always friendly and eager to help.

Remington a cool dude. Such a good place

Remington was the sweetest ever and helped me with all my questions and didn't get impatient or anything. Deffo recommend.

Remington is a very reliable and nice guy. Always a blast to see him and his amazing attitude.

Remington is a great asset to your company thanks for letting him assisting me

Samantha was awesome. She was very detailed and helped making the decision for the size of my unit easy to rent.

Remington was fantastic. He made for a smooth move in. Awesome customer service. This is the second time we have used public storage.

Remington was so kind and helpful !!! We really appreciated all he did!!!

Best storage in town, and the staff is extremely helpful, knowledgeable and friendly. The onsite manager Remington was awesome, and went above and beyond to help accommodate us. He provided better customer service than we've ever received at all the other storage units in the past, combined!!! Probably even the best customer service we've experienced at ANY business all year. Plus they offer discounts. Remington is the best

Remington is awesome,,, keep him around please!

Remington offered the best service I could’ve asked for!

Remington was very helpful and did a fantastic job making sure we understood everything. The unit was exactly what we expected and the facility was nice and clean. I would absolutely recommend this place to anyone needing a storage unit.

Remington Did an excellent job

Remington was very helpful with my rental space.

Remington was very helpful and nice. He had great information and answered every question we had.

Remington at Public Storage was amazing! Go see him if you need storage space!

Rinington he wss reslly nice and fast ..and very helofull

Remington got in fast and for a great price. I'm truly grateful for his sweet attitude and willing to help in a bad time in my life.

This place doesn't fix light that has never worked, you can't use plug in at the unit ,I was told that a guy plugged his phone charger in and the DM or RM seen it and evicted him, very dissatisfied with this company , the only reason I stayed for a few months is bc Remington was trying to do everything he could to keep me happy ,he is a awesome person and if he worked for a different company I would rent from him again . Keep units up and let people plug in another light so they can see at the back of unit and you might get tenets that leave a good review!!

The "automatic" gate won't let you out. Had to go around, type in code again to open the cage door.

The gentleman that helped me was informing, quick, polite, and had good customer service skills. I arrived 20 minutes prior to closing on a holiday weekend and was given great customer service.

Thank you Remington for helping me out I definitely recommend this place and if I ever need storage again I will definitely come back it's a very good place to keep your storage it's safe

Remington was helpful and informative.

Nice simple gated clean

Remington was very helpful and nice

how much are your different size units?

Remington had excellent customer service! I will definitely be referring everyone to come here. Great service with a smile

Remington was amazing and went above and beyond to address my concern

Quick and friendly. Samantha was very helpful!

8 out of 10

Thanks for helping us & also practicing social distancing so ur customers keep safe during these crazy times. My customer service guy was nice, respectful & very helpful.

Very helpful, friendly, and easy to get the space rented.

Remington was so friendly and helpful! This was my first experience getting a storage unit and it was a breeze!

Samantha was extremely helpful in finding the right unit for my needs. She was also very knowledgeable and explained everything to me that I needed to know.

Steve made my move in quick and simple! Thanks Steve!

Remington has great customer service

Remington was very helpful to me

Remington is awesome and provides excellent customer service. Always prompt and always has the client's best interest in mind, from recommending upgrades or products to simply making the rental experience less stressful. Totally recommend this location.

A number one place I highly Recommended Remington was a big help

Remington was friendly and helpful.

Very helpful and made sure we got the right size until and that it wasn't too big or two small for our needs..

Sam was very helpful and informative when I was in today I am definitely thanking about using public storage for my future storage facility.

I went to pay my moms rent & Sammantha was VERY helpful. Awesome customer service!!

Remington is so nice and helpful!

Great and clean location employees are great!

Sammantha was very helpful and able to answer all of my questions

Sammantha was very fast and great with explaining everything. Great place ! Great service !

Samantha was asome. Thank you.

Remington was a pleasure to interact with. I emptied my unit and he was quick to inspect and close out my unit for me and fun to talk to.

Sammantha was a great help today getting me the information I needed.

This location is awesome Remington great energy guy has the type of customer service that keep great businesses prominent and definitely needs a promotion/raise good luck to you buddy thanks again for everything...if you are looking to store belongings come here you will have a piece of mind as well as great service.

I was greeted with a smile and sent home smiling. Thanks to Remington my experience was great and less stressful then I'd imagined.

Remington is Awesome! He always has a smile, very helpful and friendly, which is nice. Anything I need he helps me if possible. Remington is very patient as I count out change and even opens the door for me like a gentleman. Excellent Customer Service. An asset to this company! Thank You Remington!

Jr was great

The gentleman that helped me there was very accommodating. His name is Remington.

Just got a unit here. Remington was super helpful and answered all my questions before I could ask. Would suggest to anyone.

Remington was very helpful.

Throughout the hectic journey of getting ready to move out of state I had the most amazing experience getting my storage today with Remington !!!

I've been renting a unit at this location for about 2 years. They have great pricing and security. Remington is the manager and he's amazing!! Awesome personality! He's also super friendly and helpful.. He's easy to talk to and willing to help in any way that he can. I'd absolutely recommend this place to everyone! Thanks again for all your help yesterday Remington! ☆☆☆☆☆

I have be using this place for almost 2 years know and I will say I don't want to ever leave. The management and employees are awesome and very helpful.. the prices I don't think could ever be beat.

Best stores in Wichita hands down

Remington the guy who works there is very accomodating to us and has helped us with any issues we have had and is always willing to be of service and has a very positive attitude and is very friendly!

Very happy with the service. Remington was very helpful.

Remington was very helpful and attentive He answered all my questions and was reassuring

Remington was the most helpful and honest.. Helped me get on fast than expected..ver nice snd clean inviorment !

Remengton was very nice and helpful.. I would recommend this unit over any

Remington is awesome and very helpful. Great guy always.

Remington and Brad did just what I needed, 5 star review from me!

Love the storage Remington and Brad really helped me out alot

Remington helped me with a 5 star move in. Great customer service and company. Much recommended!

Prices are high and their space is too small

Remmington is the best, knowledgable,super nice! made it fast and easy glad I got his help.Highly reccomend this facility.

This guy name Remington works there he is by far the best employee at this location before him this other girl that worked there and she wasn't nice at all since he has taken over I am pleased say that know our stuff in storage is safe with him

I love this one guy named Remington he is a great guy great personality works with us we live in Florida and he makes sure we are still taking care of we had another storage unit here in Florida and we would call and ask him questions because we would be told some other stuff he is by far the best person and this is the best location hands down i wish I could give him 10 stars

Clean facility and very friendly service

Remington nice job

My father was sent to this location from MacArthur location he was cranky and frustrated it's his nature, the Lady, Lisa I think she was super nice got his locker and he was on his way! Even he said she was ok high praise from him.

Had a bad experience but everything got taken care of.

Remington is the best! He has been helpful in solving a billing issue.

Best storage facility I have ever been to. Always clean, easy access and the employees like "REMINGTON" has been wonderful and very knowledgeable to help with all my needs to moving and packing needs for my precious stuff. I would recommend this place to anyone for long term or short term needs.

Easy check in... Remington was great through the whole process!

The manager was very nice and explained everything very well. He showed us the unit to see if the size was right, explained how the gates and the lock worked.

Made a reservation online, received a nice courtesy introductory call from David a few minutes later. He had great customer service skills and knowledge of the rental process. The unit he showed us was clean and move-in ready. Thanks for a great experience

David and Remington at public storage on Carey St. Are very amazing employees. They worked together to make me the best deal. And very kind and helpful. They got me what I needed at a great low price. I recommend the both for anyone who needs a spot to store.

Today I got a 5X10 locker I was very impressed with the phone service as well as in store help. Remington did an excellent job and got me just what I needed. Thanks again

Remington was great!

employees were Very considerate. Easy access to storage unit

Remington was amazing. He was very informative and so nice to work with! Would recommend anyone to go here for their storage needs all because he was so helpful!

Stayed down the street fom this area

The staff on duty Remington was very helpful and.knowledgeable.and polite as he has.been with us everytime. Quite the opposite of the guy who was worlimg last month on Remingtons day off . That guy was arrogant.unfriendly .not helpcul in any way in fact avted as if je were put out by us payimg customers. From now on we will be call ok ng ahead to make sure Re.ington is there before we ho pay out bill.

The manager Remington was so nice and professional. The units were clean and the hours convenient. Would highly recommend. Thanks for everything Remington!!!

Remington and ann have been great. very easy to get along with and pleasent to work with.

Remington took care of my payment for my account in Texas. He was very professional.

Nice place. Remington was fantastic!

Steve was very helpful!

Remington was very helpful in helping me with storage needs

Remington rented us a unit. He is very friendly and helpful. He shows us the unit, explained the lock and helpful hits regarding moisture etc. A great experience.

Remington is always happy to help when needed. He always has a smile on his face. The office is always clean and the property is always clean. I recommend him to all my friends if they need a stg unit.

Great place

Remington was very helpful.

I was extremely relieved after meeting the new management I had leased a unit before under the old management and I was very uncomfortable I was worried about my belonging and I had noticed the property had gone down quite a bit when the old management had allow relaties & vagrants to move into storage units to live BUT we have wonderful Remington to the rescue he is the reason I re-rented a storage unit again Thank you Remington for your professionalism,interity,and your overall persona I feel very secure knowing that Remington is there

I have enjoyed dealing Mr. Remington he has been very friendly

Great place ...cheap prices...for all storage units...friendly people

Manager is wicked good

Got a great online special, was set up with a unit by Remington, he was very kind and professional, and helped with all my random questions. Units were clean and great siss for the price. He was also able to provide me additional information I wasn't aware of with insurance and such... highly recommended!

Remington is an awesome guy always willing to help out if we need anything. The place is always clean. The office is always clean and smells good and the restroom is always clean. Remington is the go to guy for a storage unit. I will most definitely recommend him to all my friends. And if i ever need a storage unit i will most definitely come by to Remington for my storage.

I was assisted by Remington today who was an amazing help! He was extremely thorough as well as efficient. I was able to get through the process faster than ever before while still getting all of my questions answered. It's obvious he's very knowledgeable and it was pleasant to have been assisted by him, thanks!!

Check in experience was professional and fast.

Remington was very helpful and very polite. Glad I chose this location.

This place was great! I reserved online and almost immediately received a call from Remington confirming my reservation and offering me all the information I needed. Upon meeting at the location he was very helpful, kind, and made the experience quick and easy. I will definitely continue business and this location and recommend it to others!

Remington has great customer service very happy we chose to go to this location

Was a very quick conversion which was needed because I was in a time crunch. I was very pleased by the friendliness and explanation of all the fine print.. wish there was a little less of that with things like this, but I was well educated! I highly recommend this place for storage!

Great customer service.

Remington was awesome...great customer service!!

Only had it for a month, but Remington was great every time we saw him

Just rented a storage unit the woman Beth at the front desk is awesome super helpful and super friendly..I would recommend this place..

We see Remington every time we go in and he has always been super helpful and friendly! A good guy and a good storage area! We love the gate for security and everytime we have questions or concerns they are answered promptly or fixed.

Great facility

Just started service there and Remington was a big help and really nice. Very organized and professional.

Great company ! Great service ! If You want to be treated like family ! Talk to Mr Remigton and He'll show you great service everytime and great fishing ponds to fish lol . Thank you Mr remington for your hospitality

Remington and staff are awesome. Quick and painless process to get a unit. Prices are great and property very well kept. Highly recommend!

Remington was great and explained everything so easily, very professional

Ashley is awesome

Great. Experience

Rongton is an awesome employee and helper

Remington was very helpful. Nice location.

Remington was very helpful and friendly. Made this item on my list to do very easy. Thanks

Very helpful and patient and affordable !!

Very friendly. Sign up process took a while thou.

Take us to dinner

Great customer service Remington explained everything nicely. I for sure recommend!

Heather makes paying my bill a pleasure, with her out going personality

Great customer service. Good pricing. Very friendly.

what date is the narch public storage auction??

How much would. It cost me. To store 2 recliners and 20 or so small. Boxes?

Ashley and Brianna helped me out

Clean and well maintained

Heather and Amanda are amazing and the merchandise is too. Thank you!

Amanda was very polite and respectful about storage needs

This particular location has the best prices in town.

Heather was great when i went to public storage. She answered my questions. And the boxes are great. Thanks Heather. And district manager Stephen.

Clean and secure place

They hired a lady who tormented me in my housing crisis then they charged me when i tried to pay but system was down and this lady said why dont you just move out they have their nerve they wouldnt except my dl papercopy so my mom used hers and they are placing fees on her credit report i would highly recommend never to use public storage the 1$ montby fee is a lie insurance is forced but claims are not paid for when property is damaged due to rain leaks and poor maintenance they really need cooperate to step up and let duustrict managers and social workers who do not do jobs to customer satisfaction and sabotage the credit of family who just helped ill pay it to clear my mom but plan to fike civil suit for discrimination defimation and slander Stephan and Jana Ray at Carey lane are not professionals but made rude lies and demanded i go or tbe harrassment would evict me so i left i hate this olace tried to explain to cooperate they ignored my calls so beware of their service read and inforce the fine print they will raise your storage fee and not give that info at time of purchase was offerred prorated details and it changed wo notice to me so down right white colar criminals blood suckers wo heart i hate to be so vauge but the torment was not appriciated

Heather is so friendly and a cheerful spirit. I really enjoyed my time and public storage she made it fun and easy to get my storage needs. Thanks Heather for all your help. I will be recommending you to my friends.

Heather has great customer service skills, she is also really fun to talk with and she genuinely cares about her customers.

I really enjoy going in to speak with Heather. She works most days and is always so happy to see her customers. I have never heard a complaint about her nor do I have any complaints to give. Heather keep up the great work!! You are doing awesome!

Heather is awesome and is really doing a great job. Thank you for taking care of us!

Service was nice day of. Was really helpful with my many questions, lol. Name was Beth

I really enjoyed Heather. her wonderful personality and cheerful attitude would make me recommend anyone here just because of her. She was quick to greet me and super easy to talk to. Well organized and fast customer service. If you need a friendly face and an empty space come here to public storage.

Heather Was awesome!

Beth was great for waiting on me.

AWESOME CUSTOMER SERVICE. HEATHER IS ALWAYS SO HELPFUL.

The security gate didn't work at times. But eh it was an alright place!

Great storage sheds and great lot manager

I really like this storage place. They are very clean & they took really good care of my thing's while i was away. I would recommend this storage unit to anyone. There great! Especially Lena, she was very helpful, understanding, & took really good care of me. Thanks Lena! I will be back if i need your service again.

Great place. Heather and the staff are friendly.

Lena was extremely friendly and helpful in finding the right size unit to fit my needs. She is an asset to your location

Heather is the BEST!!!! She keeps my items safe in storage. Always friendly and helpful. She rocks!!!!!

I came in yesterday looking for pricing information and I was greeted with a bright smile from Lena. She was very helpful, knowledgeable and and friendly.

I had a great experience talking with Heather and Lena at this location. They have great merchandise in the office and it is super cheap.

This is by far the best storage unit companyI have used. Lena and Heather were both professional, informed, and honest. They both thoroughly answered all of my questions, and provided assistance in the selection of the properly sized unit. The prices are extremely affordable. I feel like my personal belongings are safe, and maintained within these storage units. I would not use any other facility, and I strongly recommend this company to anyone in search of renting a storage unit. Amazing customer service.

Heather, the property manager and Lena the relief manager do such a great job at keeping my items safe, secure and protected by the awesome merchandise they sell. The mattress bags are even cheaper than Walmart!

Is a great safe place to keep your stuff everybody should go there

Heather us the best, will not do business any where else , due to Heather. We love her

Heather is awesome! She has been taking care of my stuff for years! She is the best property manager.

Heather was amazing. She did an excellent job on selling me a storage. She is very kind sweet and honest. This is a place I will keep coming back if I need one.

Heather is awesome! Best storage place in town!

Had fun and easy access Heather did awesome making everything easy to understand

Great service and knowledgeable staff, Heather was awesome! She had answers to all of my questions, prompt, and friendly. She made me feel welcomed and I felt assured that our things would be safe!

Great customer service and nice facility. Property management is the absolute best.

Have had a storage unit for 6+ months and every time I visit I get A+ customer service. Amanda and Heather are awesome customer centered people.

Amanda was awesome

Lena was awesome!

Lena

Kayla very knowledgeable with he service

Kayla..very helpful and knowledgeable..fair price and clean space...thank you!

Janeen, was very helpful in time of need. I am highly greatful for motherly love.

I went in and talked with a girl named amy and she was very helpful was leary of storage places but i felt better after talking with her

Heather was so sweet and very helpful helped me decide the right size for me and I learned about the natural sweat of cement and what I needed to do . Now a days it's hard to find a smiling face that is sincere and she was awesome

Thank you Amy for making it so easy to rent a storage unit last minute!!!!!

Amy Logan was very helpful and and knowledgeable about property

Amy was very professional, and friendly, willing to go the extra mile.

Amy was able to answer answer every question without hesitation and having to call somebody she was very polite

I absolutely loved and enjoyed Heather personality. She's so bright and bubbly and made it so easy for me to pick this storage unit as my storage. She is a very amazing person.

Amy was extremely knowledgeable and pleasant, I've never had so many laughs with a stranger at a storge facility on a cloudy day. Outstanding!!!!

Super happy with public storage! Amy was very helpful And had a great experience! Will definitely recommend friends and family to rent storage space there !!!

I have never received such a good customer service until I met this lovely lady named Heather. I will tell all my friends and family who ever need the storage to go through this facility. She is a rockstar!

I have to say hands down that Heather was my deciding factor on renting the unit. From the moment I walked in til I left she made me feel very comfortable and she was very knowledgeable about everything I needed to know and her customer service skills are excellent. She is definitely a keeper! Thank you Heather for making my day! Michelle Martin Unit 502

Heather rocks. I always have a great day after seeing her beautiful face

Great service! Mike was fantastic & very friendly.

Heather is awesome, thanks for keeping my items safe.

Heather is so awesome. She has been taking care of me for years! Thank you!

WOW! AMAZING SERVICE FROM HEATHER! SO NICE TO SEE GOOD CUSTOMER SERVICE! THANK YOU!

I will never go to another storage place again, Heather has me sold on this one! Thank you!

We were very pleased with the customer service from Heather this morning. Even though we were just looking around today she was very helpful in telling us which boxes and packing supplies to use for our big move. You can tell she loves what she does, it shows, and for that we will be using this facility when we are ready to move, thanks Heather!

I was going to shop around for storage units, public storage was my 2nd stop. With Heather's perfectly amazing, calming yet energetic customer service I didn't feel the need to shop around anymore. She took the stress away and made me feel at ease and was very understanding of my time. And every time I go in to pay my bill she has a constant smile on her face. Very friendly! I would definitely recommend her location to friends and if ever needed I would go back as well.

Great staff. Nice and clean secure facilities

Absolutely love Heather. Excellent customer service and positive attitude!

Best place ever

This is one of the best storages I've been to. The lady Heather had amazing customer service, she worked with us patiently. Will definitely come back in the future and recommend my friends to Heather.

Heather was super nice and very professional. Best service I've had in the storage unit buisness.

I came in to look at a space and Heather the property manager was so nice and helped me get the best price for the size I was looking for. Thank you Heather!

I came into Public Storage and was inquiring about a space and Heather, the manager, took great care of me. She always has a smile on her face, she always listens to what I have to say and she cares about everyone that rents from her.

Easy to find. Heather was super helpful. Awesome customer service.

Clean and well vented to keep stuff safe and cool

The customer service was great, Heather Carter went above and beyond to help me. I would highly recommend this facility.

This is the best storage company i have rented from other places amd none of them compare to public storage and heather has the greatest customer service abilities she is always happy bubbly amd cheerful and always has a smile i couldnt ask for a better person in charge of storing my stuff i wouldnt go any wherw else thank u

Awesome experience very impressed with Heather Carter she was very friendly and helpful and will recommend to my friends and family. Great customer service is hard to find no a day's so I very much appreciate her smile and friendliness

Great service!!!Heather rocks!!

Heather rocks!!!! Always helpful, personable and in a great mood!!!

Heather was very helpful and sweet!

When my husband and I were shopping around for storage units, we finally ended up deciding on Public Storage mainly because the staff member Heather was so polite, informative, and patient with our many (and at times, excessive) questions. She always has a smile on her face and she is also very attentive to our children when we have to bring them along. I hope that she remains employed there for as long as possible because at least for the time that she is, it's guaranteed that my husband and I will continue to use this business for our storage needs. Keep up the great work, Heather!

Heather was so polite, professional and very friendly. Thanks Heather for great service!!!

Heather was just awesome very helpful and Friendly would recommend her and public storage to my friend's and family . Hope you keep her around good customer service is very hard to find these day's have a blessed day.

Heather is the bomb!! We had a great experience and will definitely be going back to this location and would be happy to refer others!!!

Had great experience

Went in to see bout getting a unit, Heather was so helpful and sweet... by far the best! All my questions were answered very professional.

super friendly and great service . Heather is awesome

I received very professional service from Heather and Amanda.

Heather, Amanda and Katherine rock!! At their job!! Great place to store your extra stuff.

GREAT EXPERIENCE... THANKS TO HEATHER at WEST CAREY LANE P.S..... KEEP UP THE GOOD WORK

great staff very friendly.

Cool guys

The personnel treats everyone with the outmost respect. They helped me make my payment on my unit from out of state and made me feel just as if I was home. Would recommend anyone that needs storage to stop looking around and come here. Heather, the main manager would help you thoughtfully with all your storage needs.

Very helpful and friendly staff. I always recommend this store to everyone that asks me mu opinion on storage places.

Heather helped me and was great, very knowledgeable, friendly and very nice. Not to mention VERY CUTE.. U THANK U HEATHER... :))

Good customer service

I was extremely impressed with Heather as she really knew her way around the property and answered all my questions with out a problem. She was very professional and knowledgeable! I was impressed with the low rates also! Bill

Amazing customer service great security. I tell all my friends

We received great customer service and the facility is just right for us!

24436 at 1201 W. Carey Lane 67217 this property is so clean and well taken care of!! The best public storage I've ever been to!! The manager Heather is amazing and very friendly!! She has helped me with many questions and concerns that I have had!! Every time I go there everyone is full of smiles and very friendly!! (Heather the most).... I could be having a bad day and walk out of there with a smile on my face!! Its an amazing property!! Very good job to Heather and the employees that help run that property!! Also big big props to the cleanliness lots of other property's I've seen are trashy and have rude employees but your storage at this property is so clean and full of great employees!! Keep up the great work!! I will and have referred others to this property!! -Kathy

this is the greatest place that I have ever had a storage unit. I have had many that were absolutely awful. Heather that stays and takes care of this location is the best. I live in Colorado but had never forgotten who I am. this location has the BEST and friendliest staff. I would recommend this location to anyone that needs a unit. Heather has always worked with me and has always kept in contact. I'm truly blessed to know while I had to relocate that they have my best interests in mind. From the bottom my heart Thank you!

Very Spacious and good pricing

Heather is awesome and knows what she is doing.

Heather is awesome!

Heather and Amanda great.

Great

Awesome experience!! Robyn in the front office is the woman to talk to for sure!!

Heather and Amanda are awesome and really helped me out this afternoon with all of my storage needs!

Heather and Amanda were very helpful.

GREAT NINE YEARS OF SERVICE THANKS TO HEATHER AND ROBYN.

Heather was a very big help, very knowledgeable and very helpful.

It was a good location right off the highway. Heather was on time for our appointment and has a pleasant personality. She was fast when it came to the paperwork. The unit was clean and secure.

Heather is awesome and she knows how to do her job.

Heather, the manager, is one of a kind! She knows how to deal with people. Its a pleasure to work with her on my unit! This is one place I would recommend above all others.

Yesterday was the 2nd time in 3 years that I have used this location. On both occasions Heather, the manager, has been helpful, polite, and utterly professional in every way possible. I recommend this location, I use it and I life in Kansas City it's worth the drive...

While my experience with reserving the unit and getting everything set up was pleasant enough, vacating the unit was a different story. Spoke with the property manager about setting a move out date. Through my online account I set a move out date of 12/31/13, I was out by 12/22/13. I paid in full for the month of December. However, 1/6/13 comes around an I receive an email saying I have a bill due of $7.61. I'm stunned, I was under the impression that I had done everything I needed to do. I call the Customer Call Center and I'm informed by a helpful customer service rep that even though I put the move out request in my account for 12/31/13 they didn't mark my account until 1/4/13. Also the little $20 lock I took with me was marked that I didn't leave it. Ummm, I paid $20 for something I will never use again. Yeah, I'm gonna take that with me. Sorry for being long winded, but this is ridiculous!!

I went into public storage today and LaDonna assisted me. She is very friendly and very helpful. the place was clean and I will recommend this location to everyone I know.

This is a great Public Storage location. The staff is always friendly and helpful.

Of the various storage units I've rented from before, Public Storage is by far the best, the facilities are clean, secure, and very well maintained. The on site staff have always done their absolute best to help me with anything I need concerning my unit, be it questions, concerns or otherwise. I have never been in a place so customer friendly, thank you Heather!

This location is absolutely fantastic. The young gal that works there is so helpful and friendly not a question was asked she did not have a very quick and educational response for. If ever I need another storage unit regardless of distance, I'll go back to this location. Great units, great employee, great energy!