Amanda , Kara , and Heather have been great. Got me in the right size unit. Fast and easy.
Don't fall for the scam and initial special offers. My biggest complaint is the cost. The longer you leave your stuff here, the more they will jack up your price. They'll give you 30 days notice, but they know that you're probably not around to move your stuff to a different facility if you're unhappy with the price hike. We moved our stuff into a unit prior to moving out of state in October 2023 and for a 10x24 unit, it was $169 a month. Within 2 months, it went to $184 a month. In April 2024, they raised it to $244 a month. In October 2024, they raised it to $306 a month. It was absolutely ridiculous. We moved our stuff out of there as soon as we could.
Not sure where all the money from renters is going but it's definitely not going to maintenance. They recently repaved some of the road through the facility, but the main road is still in rough shape. And, for the first several months, there was a lady legit living in the storage unit next to us with her dog.
Roxy doesn't answer the phone and leaves the office and locks the office ... Begs for reviews... Rude absent minded, doesn't do what she says... Told my friend there were bugs in the unit ... Why the hell would you tell someone that ...I have notified corporate
Amanda Kara an Vanesha have been so helpful. Thank you
They need to work on updating. The building I'm in, the ceiling fell, did they fix it? No.
Jana made this experience simply and fool proof
Jana Rhea was amazing and very helpful. Great customer service skills!
Jana do excellent customer service she was a great help for me to find the right size for my unit thank you Jana 😊
Jana Rhea was very pleasant and made our experience five star. Thank you.
Jana Rhea was very helpful to me. Took the time to explain things to me.
Could not reserve a unit the phone attendant kept redirecting me. Waste of time.
I have trying for 2 months to accompany JR did in 10 mins. She is the Best.
Ms Jr did a great job making sure that I was taking care of and my needs were met
Jana Rhea was so helpful! I was thoroughly
impressed when I found out she was running two properties that day in 90° weather! She would promptly communicate with me & made the transition from the unit I originally rented (that was too small) to another unit space that was perfect!
I highly recommend working with her.
So I pay in advance for a unit, already had one there and hadn’t had any problems using the app for gate access. The property manager is there every day, except the day I need to move into the new unit, and the app quit working along with the online access, and the property manager is not there, imagine that. So I start calling and a different property manager tells me it’s because of the renovations, what renovations, and why is nobody there if they are renovating the place. This was deliberate, I will never use them again, I will tell everyone I know what happened when I tried to move into a storage unit pre-paid in advance. Guess they think it’s funny to mess with folks. Real swell people operating that storage facility.
Jana Rhea is incredible. Always friendly and very helpful.
Robert did everything possible to make my bad situation that I was in a not so bad situation and the most important thing is I got to keep my stuff.
Ms. JanaRhea helped me find the best space and price for what I'd need to store.
JanaRhea helped me today so nice I appreciate it all her help showing me around
JR did great job helping me.
Awesome serve! Fast and friendly
I have had a unit at this facility for almost a year and it's been great. The property manager, Jana Rhea is awesome! She's always ready to help with a big smile.
Jana Rhea I loved her service supper friendly with a kind attitude walked us through everything we needed to know I’m happy to store with them
The manager is a very nice professional lady.
If i could give them zero stars i would do it .
I had my truck stored with them it's a move truck packed full of my own tools thieves broken into cutting chains and locks taking a good quantity of tools i talked to the receptionist rude woman and said they don't have cameras and they're gate was broken for 5 days that means that anyone can have access to that place and do anything they want.
They should be liable to pay for losses and damages since they can't secure that freaking gate 🤬😡 .
I would not recommend this place to anyone.
Last 2 pictures is a pendant i found in the floor of the truck the thief's dropped
Great customer service very friendly and caring helpful
JR Great customer satisfaction
Beth squared us away nicely! Thank you much.
Needed another storage unit for the east side of town and Xima had excellent customer service and made me feel welcome. Public storage for the win
The new property manager is super rude. Hungs up phone in people's face. When asked got Hella rude requested her name she refused. . I have had a unit for years here and never been so disrespected like this
If you need a storage last minute or just to have some where to put your things. I would recommend this place. It's convenient I purchased my. Storage online after they closed and i had access to get in and out. Reasonable pricing, it's always best to have the insurance on the unit for emergency reasons. Public storage i highly recommend.
Thank you so much J.R for the wonderful service and helping us!! Thanks again!!!
Customer service skill where amazing . He was very knowledgeable and explained very well.10/10
She was amazing with the special help I needed. Thank you Emily.
Dana is awesome! So appreciated her! Make sure she gets a raise!
Jr was great. She needs a cart!
J.R was very awesome and her customer service was on point she was very detailed and gave me all info needed for my unit
Jana was very helpful and gave us a great deal on a unit. Well maintained area and units
Jana Rhea was amazing, knowledgable and kind. Would reccomend to anyone!
JR was extremely helpful thanks
Jana did a great job helping us find the right unit! The facility is clean and seems like the right place for our things.
Jana was very helpful and kind. Answered all my questions
Christina B was excellent very polite and helpful
Jana Rhea
She’s was so helpful and really nice ..
Great place to store you’re belongings!! Great staff!!!
After the week I had, it was too he best part of my day, helpful, nice, fast, and friendly, will definitely use again and recommend to others
Easy peasy, even got $$$ back when I checked out of my unit. Jana Rhea at the front desk is a sweetheart :)
Great help and very kind. Helped me and took her time while explaining all of the lease details.
Jana and Robert were very nice and helpful!
Jana and Robert did an amazing job getting a storage unit to meet my standards with the best deal! Thank you
JR great service fast and convenient
J. R. Helped us so much and was very eager to do so, and I really appreciated your attitude!
Had a lovely experience with Jana rhea she, very kind, under stand and loved her service !
Jana Rhea very helpful and accommodating when problem with size happened.
Jana Rhea was extremely helpful and efficient
. Thank you so much! Will definately refer my friends to Ustore!
Great place. Friendly staff
Miss J r is a sweetheart she was very courteous and helpful :)
Miss j r she has a great personality I like her spunck she is very nice :)
Nice folks JanaRhea is a very good person to work with
This place seized my personal belongs a few years back....because I was 1 DAY LATE
.....BUT IN FAIRNESS TO ME I WAS IN JAIL...AND COULDNT MAKE THE PAYMENT UNTIL THE FOLLOWING DAY...BUT THIS PUBLIC STORAGE SHOULD BE SHUT DOWN
Jana Rhea did a great job getting me set up with a storage unit I was very happy with her service would definitely recommend!!
Jr was so kind and helpful thankyou for the hospitality and service very much appreciated