Public Storage Self-Storage Units at 1930 S Woodlawn Street, Wichita, KS

Customer service skill where amazing . He was very knowledgeable and explained very well.10/10

She was amazing with the special help I needed. Thank you Emily.

Dana is awesome! So appreciated her! Make sure she gets a raise!

J.R was very awesome and her customer service was on point she was very detailed and gave me all info needed for my unit

Jr was great. She needs a cart!

Jana was very helpful and gave us a great deal on a unit. Well maintained area and units

Jana Rhea was amazing, knowledgable and kind. Would reccomend to anyone!

JR was extremely helpful thanks

Jana did a great job helping us find the right unit! The facility is clean and seems like the right place for our things.

Jana was very helpful and kind. Answered all my questions

Christina B was excellent very polite and helpful

Great service

Jana Rhea She’s was so helpful and really nice ..

Great place to store you’re belongings!! Great staff!!!

would have been great if the girl that was working wasnt completely nodding off and falling asleep like she was on drugs while i was asking her about my husbands unit. was worried for her but then realized what kind of employees do you hire

After the week I had, it was too he best part of my day, helpful, nice, fast, and friendly, will definitely use again and recommend to others

Easy peasy, even got $$$ back when I checked out of my unit. Jana Rhea at the front desk is a sweetheart :)

Great help and very kind. Helped me and took her time while explaining all of the lease details.

Jana and Robert were very nice and helpful!

Jana and Robert did an amazing job getting a storage unit to meet my standards with the best deal! Thank you

JR was so kind and sweet

JR great service fast and convenient

J. R. Helped us so much and was very eager to do so, and I really appreciated your attitude!

Had a lovely experience with Jana rhea she, very kind, under stand and loved her service !

Jana rhea was great

Jana Rhea very helpful and accommodating when problem with size happened.

Jana Rhea was extremely helpful and efficient . Thank you so much! Will definately refer my friends to Ustore!

Great place. Friendly staff

Miss j r she has a great personality I like her spunck she is very nice :)

Miss J r is a sweetheart she was very courteous and helpful :)

Nice folks JanaRhea is a very good person to work with

This place seized my personal belongs a few years back....because I was 1 DAY LATE .....BUT IN FAIRNESS TO ME I WAS IN JAIL...AND COULDNT MAKE THE PAYMENT UNTIL THE FOLLOWING DAY...BUT THIS PUBLIC STORAGE SHOULD BE SHUT DOWN

Jana Rhea did a great job getting me set up with a storage unit I was very happy with her service would definitely recommend!!

Jr was so kind and helpful thankyou for the hospitality and service very much appreciated

Overpriced. Try to pay online Good Luck call to pay $10 for automated system that would not work $20 to pay a person on top of a rent increase that wasn’t supposed to happen for another 3 months. If you need a storage unit go anywhere else

Jana Rhea was literally the most friendly thing in this city today!!!

Jana was great

Very clean,site manager was great

Ms Jana Rhea was absolutely fabulous and did an amazing job assisting me with finding the perfect unit!

This was a great experience. These two Ladies being super helpful. Making sure I was getting the best, and all I was doing was finding a spot to park my van. With all the Special treatment, you would have thought I was a celebrity. Thanks, this was a kind of help you don't find everyday!!!

This place is very easy to use I did all of the paperwork and made the 1st months rent payment online and they sent me my unit number and gate access code also by email. When I got to the unit my lock and information non sensitive was waiting inside

Jenna Rae provides incredible customer service. The facility is clean. If you have any problems. There response time is great. Her regional Samantha is top notch as well.

JR explained everything answered all my questions and did everything in a quick manner I highly recommend this

The most helpful place around. Jana went above amd beyond.

Jana Rhea, very helpful and knowledgeable. Plesent and welcoming attitude. I would definatly recommend if you need a unit come see Jana Rhea.

JR was the most helpful employee I’ve dealt with in a long time. Great customer service goes a long way helping any business.

I have a new unit and like the facility. Helpful staff, easy access.

Jr was the best

Great property! Jana Rhea is always so pleasant and helpful.

JR-Great customer service!

Christina was very helpful and polite! We were able to get everything done in a timely manner.

I'm so happy that I chose Public Storage on S Woodlawn! Jana Rhea is such an amazing, friendly, and helpful woman! I definitely made the right decision on storage facilities!

Have been renting space at this place for half a year now. Needed to upgrade to a larger unit. Took advantage of discounts online; reservation, signed paperwork online, paid online, all hoping that things would go smoothly. Got a text stating my unit was ready. Upon arrival, my unit was not ready. The lady, Jana; in the office was very rude, telling me that she wished I wouldn't have reserved a unit online! Being that I wanted to switch to a unit closer to my existing unit, in order to make the transfer of my things easier. She also said I needed to pay for my existing unit even though I was going to be moving my things out of that unit. That was at 930am and here it is 430pm and because she wasn't willing to transfer me to another closer unit, I still haven't moved in. A wasted labor day weekend because she couldn't be accommodating to the customer. I have never had an issue with any other storage facility in my life; and I've rented lots of units, having to upgrade at some point or downgrade, this has been the worst experience and I'm thinking of taking my business elsewhere where they will be accommodating to their customer. Then again..... How much more inconvenienced will I be of that has to happen??? Cal the district manager, left a voicemail, because they don't work on the weekend, hoping something can be done soon or I definitely will inconvenience myself and take my business elsewhere. So frustrating.

Trish was amazing! She helped me out so much!

Trish was amazing! Very helpful and even helped us find a bigger and better storage unit for our needs! Highly recommend!

Trish was very responsive and helpful during my visit at public storage. She made sure all of my needs were met and made sure to answer any questions I had .

I finally met the famous Beth people were talking about and I joined the "5 star" alumni group, and she said you can now have "2 CANDIES". LOL

Trish was very nice and helped quickly. Her accent was pretty too!

Beth was great and very professional!

Beth had a wonderful personality, very friendly and informative. Great customer service ! Extremely pleased & will always come to her and recommend her to family & friends !

Well, Trish and Beth are sssooooo awesome! Great customer service, no problem answering questions. Just a friendly pair. Office smelled wonderful, snacks for customers too.What else can you ask for?

Went to location to get prices. Staff was courteous, friendly and helpful.

Beth was super friendly and helpful. I was in and out in under 15 mins! Would highly recommend renting here. There rates are reasonable and they are so helpful!

Beth was great!!! Thank you!

Trish was great just like the last time

Trish was very helpful

Great friendly service from Trish. Definitely reccomend

Trish was wonderful. She needs a raise.

Trish was very helpful understanding when I was late got in and out quick

Trish and Beth are great. Very good service, highly recommended.

My experience here was awesome. Jared is very helpful with explaining all the steps to rent a unit. Also very professional and flexible. I definitely recommend this site.

Trish is amazing! Loved having my goods stored there!

Beth is awesome!!!!!!

Trish and Beth are the best, I never had two employees with such great personalities. Great experience, good prices. Highly recommended!

The help was amazing! Thanks Beth!

Trish was helpful!

Trish made it easy and a good experience!

The girl in the office is nice. RAND Parker.

Short sweet and seamless

Thanks Trish!!!

Great facility, great people! I have stored with Trish before and will keep coming back!

Clean facility and friendly staff! Beth was very informative and nice! Clear instructions and safe place to store!

Trish was professional, fast and explained everything to a T!!

Beth was great....speedy and friendly...thanks

Very great experience with Beth today. Helpful and sweet.

Property manager Trish is f@$&ing amazing

Brought a bunch of my stuff out here from North Carolina because I just moved here, Beth made it really easy and convenient to get a unit and gave me a great rate.

Beth did excellent with explaining the unit sizes to me. I told her what I had to store and she recommended the appropriate size for me. I looked at 2 units; I should have listened to Beth in the first place. The unit size she recommended was actually the size I needed. I was in and out the building in less than 20 mins even with looking at the units.

Great property and so courteous!

Great prices and friendly service

Trish was so absolutely awesome! She made the service fast, friendly, clear... Extremely efficient! She calmed our nerves about moving and storing with her facility. Trish is definitely a treasure as a person and an asset to Public Storage as an employee!

Wonderful People

Had a great experience she was fablous

Trish is an awesome representative. Very kind respectful and helpful.

Ann was amaizing very nice professional and helpful. Great service!

The location is great- that staff is great- but I will never use Public Storage at any location ever again. Had our units for 2 weeks only while we moved. Cancelled them today, the 2nd of the month, and had to pay the full month if June rather than a pro-rated amount for the 2 days of this month we had them. ****!!!EDIT: 4 stars now rather than 2 because, only after I left a review, I was called and told there was a system mistake. They immediately reversed my charges. My now-husband, however, who did not leave a review, had to call a few times and wait several weeks to get his resolved. Either way, now resolved, but I'd watch pretty closely when you close out your unit.

Trish was great and the rates are awesome and clean thanks

On 4/16/19 I rented a small storage unit for $1 for the first month. I was told by the manager Trish at the time that the $1 would go until 5/16/19 then I would be pro-rated for the remainder of the month. I received a call from David on 5/6/19 at 4:10pm stating he needed to talk to me about my unit. I returned the call on 5/7/19 and spoke with Trish who informed me that it was a friendly reminder that my unit was coming due. I told her I thought I had until the 16th, and she stated “yes ma’am you do, it was just a friendly reminder that it was coming due.” I told her I get paid on the 10th and will take care of it. Unfortunately I caught pneumonia and did not make it in. However on 5/16/19 I purchased a money order for my unit. Around 6:20pm I went by to pay my pro-rated amount and they were closed. I didn’t realize they had a drop box on the door until 5/17/19 at 4:25 when I went to pay and couldn’t because the sign on the door stated they would return at 4:50. I dropped my payment in the drop box. Received a call from Trish to call her regarding my unit. I called back to be told that I still owed $21.87. I asked her how when my unit wasn’t due until 5/16/19. I asked her was she charging me $20 for being one day late? She said “yes ma’am!” I reminded her when I got my unit and that my 30 days as I was told by her was until 5/16/19. She threatened that I could get more charges if her district manager came on property and I had a balance owed. I would have never gone to public storage had I known I would have the drama and rudeness from the manager. And the receipts and emails I received from her says different than what she told me. I have called the district manager 3 times with no return call! I would say think twice before you go to the South Woodlawn facility unless you want to be tricked into paying more than the $1, that’s is on their sign and website. When I told her if they do something to my personal property I would contact the courts. Trish told me “ if you are going to talk about an attorney I will end the call!” Very very disappointing for a business to not hold up their part of a contract and treat consumers rudely as Trish did. I was only trying to remind her of what SHE told me and what my receipts state!

Great place. Thanks Trish and Beth

Great prices and lovely staff!

Cassi was very knowledgeable, and made sure we made the right choice on location, and unit. Very impressed.

Beth was very nice and helpful

Very knowledgeable and couteous Ann

Spoke with Ann and she was very polite and courteous. She answered all of my questions and acknowledged all of my concerns. She was very thorough at discussing rental and insurance options. My nine-year-old son enjoyed riding the golf cart and and she was very kind and respectful to him and his nine-year-old self. She completely destroyed any bad thoughts I had about renting from a large chain. A plus service!

I just got a unit and Beth was very helpful in the renting process

Trish is absolutely amazing! She goes above & beyond for the customers.

Ann was very helpful and knowledgeable! Great customer service!

Beth was very helpful

After having my storage locker here for 5 years I lost my key to the unit. Ashley helped me get into my unit within the hour and couldn't have been more helpful. Definetly recommend this location and Harry location.

Trish and Beth were both amazing and helpful.

Trish is the best!!!! Hands down a great person to help you out!!

What a great place to rent. Very friendly workers.

Moo

Trish is awesome

Diane provided excellent customer service and guided me quickly through the process of leasing a storage unit! No problems at all!

Trish is great! Fast and simple service 😀

Trish was a joy to work with and my experience was a great one. Very and effeçient and I'm confident that I will do business with Public Storage again!!!

Rented a unit and Trish was respectful and courteous.

Trish was very helpful! Units are clean and the leasing process was a breeze!

Lots of damage to the facility. Their security gate has been broken for 2 months. Also structural damage each time I'm there

Ashley was very helpful Sunday 9/2/18 she went above and beyond to provide me with all the information, get my storage unit and account set up quickly, and toured the units with me. She made sure I was fully satisfied before I left and I would recommend this storage facility because of her diligent, informative, courteous, and efficient service. The facilities are in great condition and well kept.

Great experience. Beth was great and helped out very much with deciding what I needed! Would recommend to anyone needing storage.

Trish was in the office and was VERY helpful!

Trish was very friendly and helpful with everything!!

Trish was great

I have been very pleased with the quality of customer service provided by Trish.

TRISH WAS VERY AWESOME AND VERY HELPFUL.

Trish was very helpful in finding storage for us at a great rate!

The service was wonderful and our unit was the perfect size. Beth in the office was very helpful and very kind and courteous to our needs. The rent was also the cheapest around!

Trish, was absolutely amazing. I wish that I could take her with me, to Colorado. I had a wonderful experience, thank you Trish, for all of your help.

Trish Is Awesome ! she got me in a pretty good sized storage for only 59.00! Can’t beat that . I Highly recommend !

Trish is amazing!!! Super helpful!

Great help

Great service. Trish was wonderful and helpful!

Good service. Trish was very friendly and helpful.

Beth was very helpful appreciated her help and suggestions

Trish was in the office and she did an amazing job

Trish was very polite and welcoming

Beth andf Brianna are allways have great people skills during my monthly visits.

TRISH Was awesome to work with!!!

Trish rocks!

The property manager Trish was very polite, quick, and detailed! We really appreciated you!

Amazing! Just purchased a unit for my 4 month deployment and the process was extremely quick and easy. The property manager Trish was super sweet and very friendly and helped me get set up with 0 issues. There's a lot of storage places in Wichita but I highly recommend this place for convenience with low prices.

Rude

Trish she was very welcoming and nice ! Love it

Very secure with the perimeter fence, electronic key code entrance and security cameras

Brianna was amazing and very helpful

Beth was great and friendly.

Very nice, helpful, and knowledgeable. Convenient hours of operation and good storage facility in general. Very clean and well-kept.

Trish was very nice and helpful. Was a joy dealing with her.

Beth squared us away nicely! Thank you much.

Trish was fast and great. Wonderful customer service.

Trish was very helpful and answered all my questions.

Beth was awesome she helped me with the right unit i needed for my stuff 👍👍👍👍👍

Beth was very helpful and very nice.

My experience at Public storage has been greatly appreciated due to a employee named Trish. This employee welcomed me with her incredible smile, informative guidelines about the business and given me a tour. I will continue business at this location cause of her. If you are reading my post and needing a PUBLIC STORAGE , 1930 S. Woodlawn.

Trish is always friendly and helpful!

Ashley and Diane did great using the new paperless system and getting me all set up in my storage space :-)

Trish - Trish has always been such a wonderful help! And i appreciate everything she has helped me with. Best service ive recieved in a long time!

Trish was awesome!

Beth was helpful and professional the whole time.

Beth has been great to work with!

Trash and both are so wonderful. Best service ever!!!

Trish & Beth

From the guy on the phone that helped me and Trish, the manager, it was all very professional and easy. The pricing was great also.

That was awesome Beth

Trish was great! Helpful and full of smiles!

Beth was wonderful! Great price and very helpful!

Beth is a wonderful! She did a great job of getting things ready for me. Highly recommend

Trish helped me with my storage needs and made the transition simple! Extremely cost efficient as well!!

Trish is awesome she truly understand customers service

Have a lot of things missing and they say no one can get into my unit. BULL n staff will lie 2 u

Trish has been an exceptional help. Worked with me from step one. Would highly suggest this facility.

Kayla and Trish were very helpful

Trish is very nice and easy to talk to she also got me exactly what I was looking for in storage space

Excellent service from Trish

Trish is amazing. I recommend this location!!

Trish is such a sweetheart and so helpful!

Customer service was awesome! Amy was great!

Trish has great customer service! Always smiling and very friendly everytime I come in.

Trish is awesome!!!!

Trish was amazing and i love this storage facility!!

Trisha very helpful and remembered me every time I came in.

Mrs. Diane made me feel at home and welcome!

I loved Trish customer service and politeness. I would recommend this public storage to people.

The ladies Ms. Trish & Ms. Beth are both wonderful.. they helped me out a lot.

Beth and Trish are super friendly and very helpful!!! :)

Beth is amazing & very helpful. Thanks!.

Heidi was so friendly and helpful!!! I would def recommend seein her for ur storage needs!

BETH IS AWESOME AND MADE IT SUPER EASY !

Beth was great

Kayla was helpful and very nice!

Trish is amazing. She's so helpful and friendly. It makes renting a unit so much easier.

Good

Trish provided great customer service!

My boyfriend and I rent a unit here. Trish is always friendly and helpful. Would definitely recommend to others!!!!!

Awesome experience, Trish was amazing great job

Great service. Beth was very friendly. Would highly recommend this place.

Trish was very helpful when I came in

Trish and Beth were very available!!

Trish is great friendly person customer service is great

Beth was very helpful and so patient!!!!!!

Great Service and Nice Hospitality made me feel very welcomed to be here..

Beth was very friendly and courteous. Made all my storage needs a breeze!!

They were super helpful to me, do to the fact that I have only been in the city for about 5 days. Amanda, the young lady who assisted me went above and beyond to make sure I was taken care of and showed me an easier route to the facility.

Beth was great to work with! Very nice and professional! Very pleased with the service.

Trish is the best person i came across in along time...she did a wonderful job! You go trish!

Beth was wonderful and courteous. Quick reservation and very accommodating.

Beth was a sweetheart. Her customer service was beyond prestigious :)

Heidi and trish were great and helped m2with everything i needed. Very friendly and pleased w customer service

Trish did such an awesome job, definitely would recommend to anyone and everyone!

Beth did a nice job of showing us around and helping us pick out a storage unit for us. Thanks Beth

Beth was great. Help me get my storage fast and easy.

Trish, the property manager, was very quick with her service and very knowledgable!

Wonderful Service! Very friendly employees ask for Trish she will help and make you leave smiling.

I love this Public Storage! Trish is always so friendly and helpful.

Janeen was the most helpful! Thank you so much!

Trish is amazing! They always are helpful with anything I need and understanding during moving.

Trish was very kind, friendly, and help with all my questions

Trish was a big help when I needed a place to store my house hold items within a short amount of time made things a lot easier for me thank you trish

Beth was very awesome, informative and friendly.

Trish and Janeen were great

Thank you beth ur the best

stop in to rent a parking spot they did not have any at this location beth was very helpful and told me that she did have some at another location will cheak it out

Trish was great

Trish is wonderful to work with & very helpful.

Good place

I love the way Trish talks!!! She is soooo awesome really nice gal!!

I had a storage unit with these people. When I signed up for the storage, the woman at the counter told me that the owner likes to break into people's units if they are behind on their payments. I mysteriously had my unit broken into and there was a lot of shenanigans... don't trust them.

Wonderful service! Trish was so nice and it was quick to get it all set up.

The customer service I received from Trish was outstanding, I'm shocked she is not a company service trainer.

Beth was such a fantastic help while picking out our materials for moving! I would recommend any of in need of supplies come in and visit her!

beth is the best employee ive ever meet anywhere... in the world.

Great service, Trish's customer service was above and beyond the call of duty. Big Thanks

Beth gave us a good deal for a great price. Welcomed us with a smile.

Trish has really been awesome she is a very pleasant person she always has a smile on her face and always very helpful 😊

Trish is an amazing property manager! Always friendily!

Great service from Beth and LaDonna!!

Trish was very professional, very courteous, and very helpful. Thanks.

Trish was very polite, friendly, and informational in helping me get my unit set up. she showed me the unit and even a smaller on to help save money. I was in and out quickly with everything I needed..

Great service from beth

I reserved a storage unit online after hours and was promptly called by Kayla the very next morning. I was so impressed that I went down and rented a unit from her. When I met Kayla she was very friendly , professional and welcoming. It was great dealing with her and I like their locking system and the service received. Thanks Kayla! ~Rob D.

Great! Fast & very professional.

Trish was very helpful & a pleasure to work with.

Very helpful... Beth is the best

Beth was very helpful and kind.

Very good work well with people

Trish was awesome!

I love Trish she is so amazing and will do her best to make sure her customers are satisfied and to make sure her property is well maintained. I recommend u going and seeing her if u need a storage. Thanks Trish 4 always being there if I needed u!

I have had the easiest and most helpful experience with Trish here at Public storage ...very very helpful, polite, and efficient...would recommend to anyone I know 😃

great friendly service from trish. clean units.

beth she has a lovely smile

Trish is great I lover

Quick Friendly service. Trish took me to my unit to make sure i had chosen the correct size. The unit was clean & move in ready. Thank you Public Storage S. Woodlawn.

They were a great help . Thank you

Awesome service!!!!

I love this place friendly people all the time reasonable and of all secure. Plus when I had my stuff in storage and there was a fire not only did my stuff get saved but they notified me of the incident. I recommend public storage to everybody now...To the owner thank u for calling me and letting me know my situation...Again I love this place.

service was great.

Best in town! Zachary and Tris are the best reps ever! Great help, awesome personalities....

Trish is awesome

Great customer service and reasonable prices are what kept me here for a year. Trish was always very professional and polite, she took gladly took care of all my storage needs. My storage unit was water tight no signs of mice or rodents and bugs were minimal like a cricket or Spider every now and then similar to what you might find at your home. If I ever need storage space in the future I will be a repeat customer Thanks Trish.

Trish is excellent. Every time I come in she is always smiling and friendly.

Trish and Heidi were wonderful and very helpful w getting me into a better unit

Trish and heidi were very sweet and gave great customer service which is rare these days. They are definately keepers

It was great. Jamie explained all the options and helped me pick the best one. Very helpful and friendly.

Amanda did alright. Did not have beer for us.

Great customer service

Great customer service.

During my most recent visit to this location, I was pleasantly greeted and assisted by their associate named: Jamie. I found her pleasant demeanor very refreshing. Hence, at this same location, I had the privilege and honor of also being assisted in my business transactions by the General Manager of the Wichita, Kansas Public Storage facilities. I found this gentleman to be intelligent, knowledgeable, and very professional. Good job Public Storage, for having individuals of this caliber representing you. Melvin Lee Hartley, General Manager Fun Finds, L.L.C. HD Security. L.L.C. HD Event Professionals, Inc.

Jamie was Awesome!

Jamie rocks

Great service, clean facilities. Good options of sizes.

Good and friendly

Jamie was great. Everyone was friendly with smiles

Austin was very helpful, informative and efficient getting us set up

I have been very pleased with the customer service I have received from Trish! The only reason that I gave a 4 star instead of 5 is because the facility did get broken into and my car was damaged. This was not their fault and overall I think the security and care of the units and facility is great!

Trish was very helpful and professional. The outside and insides were very clean.

Trish was very helpful with making sure I was getting the right unit, fair prices, and secure property. Unit I viewed was in good shape and clean.

Trish was very friendly, courteous, and listened to my concerns to fit me in to the right size unit for my needs!

Joined this storage unit in April everyone is very friendly and the place seems to be pretty secure. I ran into an issue last month that i paid my storage fee 1 day past the allowed time and they would not remove my late fee of $20.00. As long as you always pay your storage fees within the allotted time this place will meet every other need you have. Just don't plan on having any late fees removed.