Public Storage Self-Storage Units at 2223 Haskell Ave, Lawrence, KS

Tina was great

Good service from employee named Nina, good location.

Tina was nice

Today we emptied a storage unit for my daughter. Tina was there to answer questions and give advice!! She was fantastic!! She also handed out ice cold water 💦!! July 2nd and it was a typical hot humid day in Lawrence!! Tina was great!

Excellent customer service. Renting the unit was a breeze. The app is very helpful also. Tina who works at this location was great help.

Tina eas awesome

Ninà D. Is very conscientious. Thorough and friendly

Tina was so kind and helpful👍👍!!

Tina was extraordinary and very helpful and covered any questions prior to them even being g asked

Tina was great.She was very helpful

Tina was an incredible help for me yesterday. She was kind and extremely friendly

Tina did a great job

Tina was so helpful and amazing!!!!

Tina was helpful

Nina was GREAT! I had some questions, and although she’s relatively new, she knew exactly who to reach out to ensure the right answer. Super friendly and helpful!

Tina is Awesome and an amazing and so helpful.

Nina helped me very much.

Nina knows her stuff! Very satisfied with the service.

Tina was very helpful

Nina was great! The facility and store front were clean. Nina had a great attitude and was very helpful in going over the details.

The Manger Tina was really nice and helpful. She was an absolute sweetheart.

Tina was such a big help and an absolute delight to talk with! She helped me with all my questions and then some!

I had an amazing person get me through everything I needed done she was polite and her customer service was out right amazing her name was Tina! Thank you Tina

Inconsistent information provided about a refund. I’ve been dealing with this matter since the beginning of November. Friendly staff though

place is awful. the longer you stay, the more they increase your rent without notifying you. there’s construction at this location and expect for all of your stuff to be filled with complete filth. also doesn’t help the fact that there’s holes in the side of their storage units where mice and other rodents can get in and ruin more of your things. once you bring it to their attention that due to their lack of caring and fixing their unit that doesn’t even have an entire side attached and is rusted with rusty holes on the side, they just want you to make a claim to your insurance. do yourself a favor and find another storage option, especially one that is climate controlled and one that won’t increase your rent without notifying you or AT ALL! i’m paying $158 for a unit that anyone or anything can get into since they refuse to do anything about it(except increase my rent) my items have been ruined because rain gets in my unit and has molded several of my items as well…again they just told me to make a claim to my insurance. really great customer service. also can’t even begin to put in detail how much dust and filth my items are filled with. don’t expect to take a uhaul in there either because they don’t have it big enough to navigate ANY large vehicle. a small car can barely make the turn out from any of the rows. there’s cheaper places that are inside, climate controlled, clean, don’t increase your rent after 3, 6 or 9 months and MUCH cheaper than what they have their units for! the facility that i am moving to is larger than the one i have here and is close to $50 cheaper. there’s a reason why people are leaving this place for other storage facilities. they also don’t ever answer their phone in the office. you leave a VM and you never hear back from them in regards of anything ranging from interest in the units, concerns, questions, etc. you see an employee(john specifically) and show him your concerns and he does absolutely nothing about it because “he has work to do” and just tells you to call the office phone that again, they never answer when they are sitting right next to it.

Friendly staff. Price kinda high. Could be cleaner. .

Really nice she showed me explained things and was very very helpful I think I'm gonna love it here.

Straight forward process, all went smoothly 💯

Busy place with one great employee. She may need a computer upgrade?

Very generous and friendly, very explanatory and answered all questions with details which is great. Thanks

The lady at the counter is very nice. When I rented the unit I explained to her that I only wanted it for one month. She responded with ok and explained nothing else. I was moved out of the unit and did not renew. I received a bill in the mail for an additional month. I called and they said that it is because I did not check out of the unit online. The same lady answered the phone when I called and she remained kind. I reminded her of our previous encounter and she said she recalled. I asked her why she didn't explain the exit procedure to me at the time of renting. She had no answer and they are still holding me responsible for the bill. I realize that I am at fault but I feel she is also liable.

If you want random high price increases this is the place. Started at $190 for a 15 x 30 at 2223 Haskell in Lawrence, KS. Three months later 21% increase to $230. Ten months later 34% increase to $309. Eleven months later a 25% increase to $388. I am guessing there are enough people that will put up with the increases versus going through the effort and cost of moving their stuff. They now are advertising the same unit for $286 online with 50% off first month to lure someone in. I moved and got the same amount of space at another facility in town for $220 a month. They also used corrugated metal for the outside wall, which seemed to create enough of an access for me to find animal droppings at least a couple dead mice.

Spaces will start out affordable then they raise prices. My rate went up 3x in under 6-8 Months from 70 to 120