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Address

4100 East Main Street
St Charles, IL 60174

Full Service Kiosk Available

Phone

630-492-1794

630-492-1794

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Boat Storage
  • Car Storage
  • RV Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Phone

630-492-1794

630-492-1794

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Boat Storage
  • Car Storage
  • RV Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
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Reserve TodayMonth-to-Month Rent, No obligations
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    5'x5'
    Online only price
    $ 30/mo
    Online only price
    $1 first month rent
    Small 5'x5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 30/mo $40
    Online only price
    $1 first month rent

    No Obligation

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    5'x10'
    Online only price
    $ 34/mo
    Online only price
    $1 first month rent
    Small 5'x10'
    • Outside unit
    • Drive-up access
    $ 34/mo $45
    Online only price
    S A L E
    $1 first month rent

    No Obligation

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    5'x10'
    Online only price
    $ 40/mo
    Online only price
    $1 first month rent
    Small 5'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 40/mo $53
    Online only price
    S A L E
    $1 first month rent

    No Obligation

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    7'x10'
    Online only price
    $ 54/mo
    Online only price
    $1 first month rent
    Medium 7'x10'
    • Inside unit
    • 1st Floor
    $ 54/mo $71
    Online only price
    S A L E
    $1 first month rent

    No Obligation

  • Save Impression

    7'x10'
    Online only price
    $ 55/mo
    Online only price
    $1 first month rent
    Medium 7'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 55/mo $73
    Online only price
    S A L E
    $1 first month rent

    No Obligation

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    10'x10'
    Online only price
    $ 58/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Inside unit
    • 1st Floor
    $ 58/mo $78
    Online only price
    S A L E
    $1 first month rent

    No Obligation

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    10'x10'
    Online only price
    $ 75/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 75/mo $100
    Online only price
    $1 first month rent

    No Obligation

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    10'x10'
    Online only price
    $ 79/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 79/mo $105
    Online only price
    $1 first month rent

    No Obligation

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    10'x40'
    Online only price
    $ 98/mo
    Online only price
    $1 first month rent
    Parking 10'x40'
    • Uncovered parking
    $ 98/mo $131
    Online only price
    $1 first month rent

    No Obligation

    Vehicle Parking Only But we've got storage unit for everything else!
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    10'x15'
    Online only price
    $ 108/mo
    Online only price
    $1 first month rent
    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 108/mo $144
    Online only price
    $1 first month rent

    No Obligation

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    10'x15'
    Online only price
    $ 111/mo
    Online only price
    $1 first month rent
    Large 10'x15'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 111/mo $148
    Online only price
    $1 first month rent

    No Obligation

Nearby Self-Storage Locations

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

St. Charles Storage Units On Route 64

St. Charles Public Storage offers a variety of self storage options right off of Main Street between Smith Road and Powis Road on the east side of town.
Spending off days teeing it up at Pheasant Run or St. Charles Country Club? A 5x10 storage unit is a great place to store a few sets of golf clubs to keep them organized, easily accessible and out of the way at home.
For folks regularly flying in and out of DuPage Airport, a 10x10 storage unit is an ideal spot to keep important items, spare luggage or travel essentials just a few minutes away.
As a town that has experienced steady growth over the past 50 years, more and more families are heading to St. Charles. Whether it's moving in, moving out, or just moving across town, use a 10x30 storage unit to hold everything from inside a five-bedroom home all in one convenient place.
With indoor storage units, outdoor storage units, climate controlled storage units, as well as options for vehicle storage, RV storage and boat storage, there's few storage loads this facility isn't able to handle. Plus, the manager of the property lives on site.
Roughly three miles east from the banks of the Fox River in beautiful, historic downtown St. Charles, after a busy day of packing and unpacking, stroll through the shops, restaurants and entertainment options along Main Street and take in everything that adds up to make St. Charles the "Pride of the Fox."

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 189)

November 2, 2023
Google Public Storage Kristy
I recently had to change to a smaller unit and Piper was very helpful. Willing to help and very responsive.
August 24, 2023
Google Public Storage Moe
Even with this scorching hot weather, Amanda is out there, cleaning up and still with a friendly attitude.
July 29, 2023
Google Public Storage Amy Soto
Amanda kept the location spotless and was very nice. Very informative
July 29, 2023
Google Public Storage Rosa Soto
Amanda was very friendly and professional!
July 13, 2023
Google Public Storage Austin Kraabel
Amanda was very helpful
July 13, 2023
Google Public Storage Rudy Fernandez
Amanda was friendly and very helpful
July 1, 2023
Google Public Storage l3ny
Thanks Kenya for you help today
June 1, 2023
Google Public Storage Lamont Jones
Thanks Kenya & Paul you guys are GREAT
May 9, 2023
Google Public Storage Nereida De La Fuente
Great customer service! Always polite and helpful! Amanda keeps the place sparkling clean!!
April 27, 2023
Google Public Storage sara Marie
So thankful for Amanda!!! We left without securing the door to our unit, and Amanda was very diligent in trying to reach us to offer solutions until we could stop back by. She was super friendly and cheerful every time we talked to her. We had looked at several other storage options in Geneva and STC and so glad we decided on Public Storage on Main st!
April 26, 2023
Google Public Storage Felicia Pena
Excellent customer service! Amanda went above and beyond to provide the information I needed.
April 26, 2023
Google Public Storage Bill Case
Amanda was great!!!
March 25, 2023
Google Public Storage David David
Shawn gave me excellent service when renting my unit. I am a happy customer
March 6, 2023
Google Public Storage Nichole Garrity
I wish there was a way to give 0 stars. This place is horrible beyond words. Between mice destroying clothing (including 2 entire bins of my children's baby clothes), mold ruining clothing, a baby swing, a toddler jumper and several kid's toys, and our unit door being broken for 3 years, I thought things couldn't get any worse. After all of that, they FINALLY moved us to a unit that wasn't broken and infested with mice, they and told us our price would be the same for the new unit because of everything we went through... Surprise! They increased the price by $30 a months after we filled the new unit. Needless to stay, we've opted to find a new storage facility.
February 21, 2023
Google Public Storage Dean Rashkow
Caprice was helpful with my situation such a sweet person
January 31, 2023
Google Public Storage Raul Lopez
Raven was so kind and informational. Can’t wait to start storing here. Great customer service!
December 6, 2022
Google Public Storage Michael Stegman
Laurie was a bright a ray of sunshine when she came and checked on me About my payment to remind me that yes day is the last day before I get a penalty what a great gal I might take her out for dinner in a movie if she plays your cards right
December 1, 2022
Google Public Storage Jilync Contreras
I have had the best customer service at this St Charles, IL location from Raven. She took her time with me, helped me through the process and followed up. Raven you helped me get my anxiety in check for this move. Thank You!!
October 5, 2022
Google Public Storage sara mayes
Great service from Amanda, answered all my questions and handled everything quickly
October 5, 2022
Google Public Storage Jeremy B
Amanda provides exceptional customer service!
September 11, 2022
Google Public Storage Alexis Romero
This was my first time ever getting a storage unit so I didn’t really know what to expect but Amanda made the whole process super fast and easy. Will be recommending to friends and family.
September 9, 2022
Google Public Storage Katelynn Sheptick
Went in with a few questions, Amanda was such a great help. She answered all of my questions and helped me with what I needed. She has the mostly bubbly and welcoming personality. You don’t expect to get that sort of customer service at a storage facility place but when she’s working you definitely do.
September 6, 2022
Google Public Storage RSQY
David at the Main St. location in St. Charles literally saved the day by getting my girlfriend and I set up with our new unit. Not to mention, he was incredibly friendly and gave great service. Ask for him if you are ever in need in the Tri-City area.
August 28, 2022
Google Public Storage Debra Brooks
Nice location,staff is helpful and friendly. Prices are fair. Climate control and carts to help you load and unload. Cameras everywhere. Elevator to help you.
May 9, 2022
Google Public Storage Montana Reed
Raven was very helpful! 10/10 would recommend this location!
May 9, 2022
Google Public Storage Maxwell Havlik
Raven was very helpful, made the whole process easy. Thanks again!
March 8, 2022
Google Public Storage Susan Heidelberg
Excellent customer service at St. Charles location. Very clean and well maintaned.
February 6, 2022
Google Public Storage Dani Sorrento
February 6, 2022
Google Public Storage Kayla Kucin
January 28, 2022
Google Public Storage Emberly Alexxus
Lauren was extremely helpful and patient providing me all the information I was looking for about renting a storage room for the first time! Excellent service
January 22, 2022
Google Public Storage James Colclasure
Had a great experience at this place. Raven was a great help! 10 out of 10! Helped me with all my storage needs. Thanks
December 8, 2021
Google Public Storage Laura Greenberg
I went in to make a payment. and Raven was very thorough. Excellent customer service.
November 11, 2021
Google Public Storage Fun Size
Thanks for help Raven!
November 11, 2021
Google Public Storage Short Shit
Raven is always super friendly and helpful!
October 21, 2021
Google Public Storage Rob Welch
September 29, 2021
Google Public Storage Abid Khan
Nice storage facility
September 9, 2021
Google Public Storage Nova Ker (Novaker)
August 14, 2021
Google Public Storage Montana “Yuh Boi”
Great service, really helped me out!
August 9, 2021
Google Public Storage Nathan White
July 26, 2021
Google Public Storage James Beard
Raven is always so friendly and greets me with a smile! I never go anywhere else to pay my bill!
June 22, 2021
Google Public Storage Brian Polaski
Great clean location with friendly managers
June 3, 2021
Google Public Storage Libby Auyer
Geena was very helpful.
March 5, 2021
Google Public Storage Nancy Eshoo
I have to give a special thank you to Raven from St.Charles Il location. She went above and beyond to fix an issue I was having.Very pleasant in general.Thank you
February 11, 2021
Google Public Storage Frederick Fret
February 9, 2021
Google Public Storage A Kozeilc
December 11, 2020
Google Public Storage ApeNinja
Went in to ask about prices. Super friendly staff. Genna made my visit quick and easy.
September 26, 2020
Google Public Storage Kali DeBerry
After experiencing issues at another facility in town I was forced to find a unit for same day rental. I booked with this facility using eRental and when I showed up 10 minutes later the manager greeted me at my vehicle and had my unit ready. This was an extremely pleasant experience that made my moving day. Highly recommend - great customer service
September 18, 2020
Google Public Storage Gaw lik
talked to Candy about renting a space for my camper . She was very helpful and explained all the details. I will be coming in next month see you soon
May 21, 2020
Google Public Storage Samuel Puzzo
March 21, 2020
Google Public Storage Liam OMara
I needed 3 spaces to move my whole house. Delaney was wonderful and very helpful. We got the units rented and moved in with no problems.
March 9, 2020
Google Public Storage Steve Dishman
Denise was amazing. Highly reccomend this location!
March 9, 2020
Google Public Storage Wywy Crazee
Came in with my son for him to rent a unit Denise and Delaney were so friendly and very helpful. They walked us through everything even with the issue of the ipad. Thank you ladies!
February 13, 2020
Google Public Storage Kati Falbo
Very friendly staff. Super helpful!
January 18, 2020
Google Public Storage Robert Enross
Denise is awesome! amazing knowledge and customer service skills. Always friendly she makes me laugh every time I see her. I stop in the office whenever I am there I stop in the office just to say Hi and see how her day is going.
December 2, 2019
Google Public Storage Julie Reed
Have been helped by Denise and Raven both. They were both kind and very helpful. They explained everything to me and took the time to make me feel welcome. Wish more businesses were like that.
October 30, 2019
Google Public Storage Roy Ware
I was kind of nervous leaving my personal items at a public storage. Josh the manager on site was very friendly and upbeat. He put my mind at ease. I got my own gate entrance code and padlock for my storage container. Everything is clean and organized. My stuff has been in storage for three months so far and I have absolutely zero complaints. My experience has been A+.
October 30, 2019
Google Public Storage Shaquille Oatmeal
Had my stuff here for a month. No issues. Denise, Josh and Raven were all super helpful. Will definitely come back if I need storage again!
October 29, 2019
Google Public Storage Nonnie
Denise is alwsys helpful when we come in. We have kids coming and going for college and she always knows what we need.
October 29, 2019
Google Public Storage Kris
Went here with a friend who needed storage. I always suggest this location because the people are alway so helpful. Denise was super great and friendly.
September 26, 2019
Google Public Storage Mike Anderson
Thank you public storage Josh I Appreciate everything
September 15, 2019
Google Public Storage Sharon Jahnke
Denise was a very helpful and l will always come here for boxes and things I need for packing etc. She is always courteous and pleasant. An asset for the company.Had to get more boxes Denise was great as usual
September 8, 2019
Google Public Storage Heather Thompson
Denise is the beat. Very friendly and very honest. She helped get me in the right size and made move in fun and not stressful.
August 20, 2019
Google Public Storage Army Guy
Came in with my friend to see avout car storage. Denise was extremely nice and very helpful. We will be back as soon as a space opens up.
August 6, 2019
Google Public Storage Copper Jockey
Aweful place, run down, dirty. The only saving grace is the manager.
August 4, 2019
Google Public Storage Matt C.
July 22, 2019
Google Public Storage Telleah Rogers
Denise was very helpful and nice during the entire process!
June 22, 2019
Google Public Storage kristy thompson
Janine helped my husband and I find the perfect unit for our needs. Our house sold much faster than anticipated and we were forced to put most of our belongings into storage for a couple of months. Janine made the process quick, easy, and was very welcoming and friendly. Her customer service skills are top notch.
June 17, 2019
Google Public Storage Kelly Aubert
Josh was great and very friendly and helpful!
June 12, 2019
Google Public Storage Sonja Okishoff
Josh was grrreat!!!!!!’ And very helpful.
June 6, 2019
Google Public Storage Shanika Bailey
I stopped by today to check out some spaces for my things because i will be moving in August and i was so amazed by the customer service that i received the manager Janine was very helpful and polite she explained everything to me well and made me feel good about using public storage to store my things. I will be making reservations soon. Thanks Janine you are awesome.
May 31, 2019
Google Public Storage Nichole Garrity
I'm very disappointed that I was led to believe my price would be locked in for an entire year and I'm equally upset about how rude the lady at the office was towards me. I'll never do business with them again.
May 31, 2019
Google Public Storage Donna Taylor
May 21, 2019
Google Public Storage Rita Carlo
We have been back again and Denise has been there with us again. Personable, friendly and knowledgeable regarding the facilities and surrounding area. Keep up the good work Denise!! Denise, the person who helped us, was very knowledgeable and helpful as to what was available and what we could do. Thank you
May 16, 2019
Google Public Storage Myra Leabres
Mary help us to have a place here. She very good in helping us!
April 23, 2019
Google Public Storage James Walther Jr
Denise was very courteous and answered all our questions quickly and was very professional
April 20, 2019
Google Public Storage Rory
Denise was very helpful.
April 12, 2019
Google Public Storage John Havrish
Denise was really great, kind and professional. Thank you Denise.
March 26, 2019
Google Public Storage Marcy Dimmitt
Janine was friendly and very helpful. We had an excellent experience .
March 16, 2019
Google Public Storage Brent
Denise was polite, honest, and helped answer all our questions. We would recommend using this storage facility.
March 1, 2019
Google Public Storage J G
Denise was wonderful to work with!
February 17, 2019
Google Public Storage Elizabeth Conran
Denise the property manager was great to work with! Appreciate her patience and assistance!!
February 12, 2019
Google Public Storage Jason Boudreau
Fast friendly service and reasonable pricing.
February 11, 2019
Google Public Storage David Phillips
This property is very clean, and well maintained
January 13, 2019
Google Public Storage Amy Gordon
Very flexible and courteous
December 19, 2018
Google Public Storage Mike Sigman
Denise was a pleasure to work with
December 5, 2018
Google Public Storage Karen Kuppler
Good experience at this Public Storage. Manager was very thorough and informative and gave helpful advice.
October 18, 2018
Google Public Storage Sharon Earnest
Janine was absolutely a pleasure to visit with. My move has been so stressful and I was actually smiley and laughing which was a miracle. She knew a woman was coming in so saved me a close unit under a light. She was so informative and made this actually a great experience. Thank you Janine!
October 3, 2018
Google Public Storage James Canova
It's a good location, that's well maintained, with a customer oriented staff." "Good experience with the manager very kind and helpful." "Everything went according to plan with no problems, except some charges (i.e. insurance, possible locksmith, etc.) not explained in advance.
September 26, 2018
Google Public Storage Hollie Doherty
Denise is the best to work with ! She is patient and super friendly . Make sure to ask for her !
September 24, 2018
Google Public Storage Therese Karl
Denise is great!!
September 18, 2018
Google Public Storage cori kurzynski
Denise and Janine were great
August 24, 2018
Google Public Storage Jon Wilson
Just rented a second unit from Denise. She has always been very friendly and helpful. I would recommend this location for anyone looking for storage space.
August 17, 2018
Google Public Storage Glenn Garrabrant
Just rented a space here with help from Anya. Great experience, friendly customer service!
July 20, 2018
Google Public Storage Tomasz Krupinski
Great service Denise! Thank you
July 7, 2018
Google Public Storage Ruben Solis
Dennis is really awsomne great helper😊
June 29, 2018
Google Public Storage Colin Hale
If you wouldn’t store it outside, don’t store it here. I have had 3 storage lockers at this location and every single one has leaked through the roof. I don’t just mean condensation (which there is plenty of), I mean dripping leaks. So maybe you don’t care about water damage- how about getting in and out of your locker? As with many other maintenance issues, 2 of the 4 doors for my lockers (one locker has two doors) have problems which make them require serious manhandling to close. Still fine with it? If you want your stuff secure, this location has no security cameras (not even one), a wooded back lot open to the property, places where the fence has been pulled away, and most importantly, at least one of the three gates has been left locked open every single time I have been there (daily) for weeks (including after regular hours). The only nice thing about this place is that the people are friendly, but honestly, I don’t care how friendly you are if the product I’m paying for is little better than leaving the stuff in my yard. Side note- that storage insurance they force you into buying is probably not actually something you need to buy. Your homeowners or renters insurance probably covers it already for cheaper. —-edit/addition: there are lots of mice here that don’t eat the poison packs that public storage leaves in the lockers. That means hungry mice in your locker. You do the math. Final update- I have removed everything and gone to simply self storage. Every single item that could hold moisture (such as cardboard) is damaged despite being protected under plastic sheets and on shelves for only a couple months. Every mouse bait pack I put in there has been feasted on. There was a lot of water buildup under the plastic I put on the floor. The gutters are all extremely clogged among many many other building maintenance issues, so they will leak on your head but not at all down the downspout. You might care about your stuff, but public storage does not. If you do care, store elsewhere.
June 27, 2018
Google Public Storage MysticMan
Originally was a good deal. It's a good location, that's well maintained, with a customer oriented staff. Ryan was friendly, and as accommodating as possible, explaining the contract & billing, in detail. I was given a conveniently located unit, & the yard was plowed when I arrived the day after a 10" snowfall! Unfortunately they jack up the rates regularly so I'm now paying twice as much for my unit as I was 3 years ago. Will be vacating it asap. I've had other storage units elsewhere that hadn't been increased at all in that period of time. BEWARE! This place is only good for a short stay.
June 26, 2018
Google Public Storage Serg Glindo
This place has great prices. Denise was so helpful that i even when back again and grab another unit. She was so helpful on all the questions that i needed to know. I totally recommend this place.
June 5, 2018
Google Public Storage Dawn Donato
We had a great experience getting set up to store our trailer here. Everything was exactly as promised. Denise was very helpful and friendly. We even stopped in just to say hi to her on a separate trip! Definitely made a good decision using this storage facility.
June 3, 2018
Google Public Storage Fabiola Lopes
Denise was very nice and she explained everything. Thank you
May 19, 2018
Google Public Storage Steve Cole
Denise is the best.
May 16, 2018
Google Public Storage Luis Martinez
Awesome location! Denise is very helpful
March 11, 2018
Google Public Storage Gs7 Rab
Scary, don't use the bathrooms and don't store anything that isnt wrapped up in plastic.
February 22, 2018
Google Public Storage Amy Meisch
Denise at this location is the best always helpful and friendly would not rent anywhere else
February 8, 2018
Google Public Storage J B
Great storage. Shea was awesome!!!
January 24, 2018
Google Public Storage Chris Army
Went in and rented with Denise and couldn't be happier with the whole set up. The facility is secure. The personal is friendly. The also went paperless and I had everything e-mailed to me.
December 27, 2017
Public Storage Douglas Sonichsen
Do you have heated storage units?
December 12, 2017
Google Public Storage Lauren Grimm
Denise was pleasant and professional! She knew her job well and answered all of my questions. Thank you!
November 22, 2017
Google Public Storage Matt Knize
Denise is the bomb! If you need a unit shes the one you should see. She will tell you what you need without pushing you for what you dont.
October 12, 2017
Google Public Storage Brandon Batchelar
Denise was very friendly and helpful. Nice people and good storage facility.
September 20, 2017
Google Public Storage Allyson McElroy Johansmeier
Had a good experience here until my move out. Upon moving out we found mouse droppings in the unit and paint had been peeled off the furniture due to the high humidity in my "climate controlled unit". Also, there is no dumpster on site for guests to use. When asked, the manager said it would not be worth it to spend hundreds of dollars to have customer trash removed. I would spend your money elsewhere. Not a great price and you really do not get much. Denise was very nice when we signed, not very nice when we left. Glad we will never have to deal with that place again.
September 10, 2017
Google Public Storage paul padilla
Great pricing, great access hours.
August 30, 2017
Google Public Storage Julie smid
Came looking for a storage unit for next month. Denise was very helpful and answered all my questions.
July 13, 2017
Google Public Storage JJ Carlo
Came in today with questions about my unit and Sam was super helpful! She patiently explained everything and was super friendly!
June 3, 2017
Google Public Storage Mark Helmke
Never had rented a storage unit before. Got all the information I needed, my questions answered and the paper work was done quickly. Great experience.
March 11, 2017
Google Public Storage Ed Wilczak
Thanks Denise for all your help today and not getting angry at all my questions! I will definitely come back to rent now that I have all my boxes!
February 20, 2017
Google Public Storage Danny Johnson
Denise is awesome!!!
January 28, 2017
Google Public Storage ron ronnykins
staff ok/friendly.... kept up well..... clean....and fairly warm even in the winter in the inside storage units. Number 1: When you get a unit, they will try to sell insurance which they will say is required. Do you have anything of real value in the locker? READ THIS: If you have homeowners/condo insurance, most all insurance policies will also cover a separate storage facility - so simply make a call to your insurance agent, ask them the question and they will say "yes, a place like public storage would be covered" through the insurance you already have.....and GET a copy of your plan - the insurance agent can easily email a personalized letter addressed to you' Show this as proof to the public storage manager as "proof of insurance" and you do not need to pay the extra $10/month. This is similar to how car rental places have always tried to scam you into getting insurance - when with most every car insurance policy out there, your personal insurance already covers car rental places. Note that Public Storage uses Willis Insurance....OMG...... please "google this" this for the fun of it if you have time - and you will see the unbelievable pure greedy scam. I even came across a local news broadcast video (some other state) on how people are ripped-off with Willis Insurance through Public Storage. Read all the reviews, posts of Willis Insurance....and you will see it is ALMOST impossible to get your $$$ if you do put in a claim. It is simply an added $$$ generating revenue for them. Bottom line - SCREW public storage insurance - worthless - and nothing but a added line $$ to your monthly invoice - you would be throwing away about $10 a month added to your bill. Number 2: There are NO cameras at Public Storage in Saint Charles. None that will videotape outside YOUR storage unit.... This is NOT typical of storage facilities. Have a problem/break-in and ask them to check the "tape" ??? - there is no tape. You are total mercy of someone with a boltcutter snapping off your padlock - accomplished in 3 seconds when no one is around at 800pm on a weeknight and even management is gone. Again - no tape. No proof, no case against them - period. Number 3: At final invoice on 2.2017, I was paying $64 for a 5x5 unit. The cost inched up about $5 every year.... i was there about 5 years... Number 4: I am NOW paying $29 every month (inside unit 5x5) at U-STOR-IT in Streamwood off of 59 and 19 Irving Park. Newer Place - tons of cameras all videotaping with signs that say "SMILE - your on camera"... They also tried to sell insurance - saying it is required, and I showed my homeowners policy and avoided the 10 extra a month. $29 beats $64 I tried when I switched to call Public Storage and offer if they would match the $29 I would stay - they said no.
January 24, 2017
Google Public Storage Scott Miller
Denise is awesome! Thanks for the help!
January 17, 2017
Google Public Storage Matthew Donahue
December 15, 2016
Google Public Storage Jeff Carlo
Denise was amazing! She helped me figure out what i need to pack and the amout of space i need. I will definitely come back to see her!
December 7, 2016
Google Public Storage Young Freddy
My mom hasna unit here and i have to say Denise is extremely nice and helpful! My mom doesnt like being in the unit by herself and Denise walkes out with her every time! Way to go above and beyond!
November 13, 2016
Google Public Storage Jasmine Wojcik
Denise was super friendly and didn't make me buy additional stuff I didn't need.
October 24, 2016
Google Public Storage Dee Carlo
Came in with my friend and rented a unit. Denise was awesome again! We come back only to deal with her. :)
October 7, 2016
Google Public Storage Jay Dee
Denise is very friendly and awesome to work with!!!
August 10, 2016
Google Public Storage Michael Fletcher
Just finished renting a space at this location and Denise was amazing. Very helpful, knowledgeable, and friendly. The location is tidy and you can tell that it's kept up by the staff.
July 15, 2016
Google Public Storage Douglas B. Jones
I might have given this excellent facility SIX stars except for the fact that Denise got a sunburn over the weekend and it hurts to look at her. She plowed through a mountain of paperwork in a very businesslike but rapid way, so that I understood thoroughly everything I was signing and all of the legal nuances of their liability, etc. The assigned space is waiting anxiously for our stuff and I can't wait to get it there. If you decide to use this very nice facility, and I think you should, call ahead to ask Denise if she is wearing her Public Storage Orange fingernail polish that day.
May 12, 2016
Google Public Storage John Stockman
Secure facilities. Chris was very helpful and answered all my questions. The whole process was easy and convenient.
May 11, 2016
Google Public Storage Chris Hassan
The on-site staff is great and helpful but the company is ridiculous there are so many fees and restrictions that if you are not paying close attention you'll end up owing way more then you bargain for
May 3, 2016
Google Public Storage sergeena sergeena
Came back to Denise to inquire about parking for a friend's Rv she knows her business and it was a great experience and she is always polite and smiling
April 18, 2016
Google Public Storage Charlie Ford
Denise got my storage unit set up and all documents ready within 20 minutes. I literally came by on my lunch break. She explained all the paperwork and why I wanted the sofa cover.
April 16, 2016
Google Public Storage Bitty Bop
Came in to rent and there were several people in the store. Denise was the manager and she never lost her cool! Great manager!
April 11, 2016
Google Public Storage Vic Caricato
Denise is a great representative, and does a good job.
March 23, 2016
Google Public Storage Paula Burkhalter
I reserved online and held a unit. Denise was there when I arrived and she is very helpful and knowledgable. She answered all of my questions and was very quick and efficient! I would recommend! Paula
March 12, 2016
Google Public Storage Leslie Nyckel
Very easy registration, good online deals. Helpful and friendly staff, clean facility, code pass security gate entering and exiting. I gave this four stars instead of five for the following reasons: limited surveillance/security compared to other facilities I have used; climate control is heat only, no air conditioning in summer in "climate controlled" units: narrow exit path-if someone is unloading on the east side, cars can not get by due to vehicle storage parking there.
February 24, 2016
Google Public Storage Trina Keil
The lady at the front desk ( denise) is always friendly. She always has a smile on her face. Great customer service!!!
February 1, 2016
Google Public Storage Andrea Griffith
great experience with Denise walking around just finding the right unit for me. Next time I see you were going to culvers for lunch. We need those onion rings and cheese curds. Love you denise
January 27, 2016
Google Public Storage Natalie Ramm
Denise was super helpful and professional. She was able to help me set up a storage space and made everything really easy. She walked me through how to get into my storage place, access the gate, and set me up with some boxes to pack my stuff. If I knew getting a storage place was this easy I would have done it a while ago. :)
January 23, 2016
Google Public Storage samara richmond
I came in to rent a unit and Denise was very happy and friendly and knew her stuff!
December 16, 2015
Google Public Storage David Reser
Denise was very helpful in finding me the prefect unit. The biggest one will do. Thanks to her I'll make more room.
December 9, 2015
Google Public Storage John Espinosa
I've enjoyed my experience with Public Storage in St. Charles. Denise has been very helpful and professional. She has a lot of patience and is very knowledgeable. Thank you Public Storage!
November 25, 2015
Google Public Storage howard durkee
Although they didn't have a spot big enough for my vehicle, the convenience of its location will have me checking back with them often. Very clean and pleasant staff.
November 20, 2015
Google Public Storage Alissa Smith
Denise was so nice and helpful! Storage unit was the perfect size at a great price.
October 1, 2015
Google Public Storage Denise Sellevold
The manager Denise was very helpful and pleasant each time I was in. It is a well maintained facility!
September 27, 2015
Google Public Storage Austin Sellevold
Working with Chris and Denise has been a breeze. I signed up with Chris, who was attentive and thorough. Since moving in, I've worked with Denise, who is friendly, polite, and thoughtful of my needs!
September 26, 2015
Google Public Storage Tom Coker
Great service
August 18, 2015
Google Public Storage Mark Gagner
Fast, courteous service. The unit is clean and the facility is well maintained.
July 24, 2015
Google Public Storage Brooke Kleinprinz
Came into the facility with my mom so she could rent a unit. The facility is clean and Chris helped provide a positive experience by being very polite and knowledgeable.
July 23, 2015
Google Public Storage Jason Harris
Great service Denice has always helped out when needed!
June 24, 2015
Google Public Storage Joel Greiner
Gracious and knowledgeable staff; clean facility. A bit of a gotcha when late into the sign-up process, a requirement to buy insurance from P/S suddenly appears.
June 2, 2015
Google Public Storage Siddhartha Rajan
We had Denise and had a wonderful experience. She is the new manager and I am happy to have her here in St. Charles.
May 24, 2015
Google Public Storage Phillip Moore
The manager at this property is so nice. I store at the property down the street and came in to make my payment. She had such a great personality. Thank you Aguistina.
May 23, 2015
Google Public Storage Joseph Giorgi
Augustina (the office attendant) was very kind and helpful. The units are spacious and affordable.
April 14, 2015
Google Public Storage Gloria Simo
I went into this location today to purchase packing supplies. Agui was the person on staff who helped me to find exactly what I needed...thank you for helping to make my upcoming moving experience a little less stressful! If I need anything else I wouldn't go anywhere else.
March 22, 2015
Google Public Storage Patrick Klimas
Great Company with outstanding customer service. I spoke with Ryan Smith who, boy if I could steal him for my company I would in heartbeat. He is a true beacon of genuine sincerity when it comes to what a customer service professional should be. If this man is not running his own Public Storage installment or is not promoted to a regional manager in charge of customer satisfaction I will be truly disappointed.
March 22, 2015
Google Public Storage Rochelle wampole
Had some unfortunate events occur in my life and I needed a safe place to store pretty much everything I owned in a hurry. Ryan was super helpful and efficient. He made my experience just a little less stressful. Clean inside and out.
February 17, 2015
Google Public Storage Taylor Erickson
I was treated very well. Taylir is an incredible beautiful woman who helped me along the process. I would recommend this facility to anyone looking for public storage.
February 16, 2015
Google Public Storage Ernesto Benavides
i had the chance to meet with the manager ryan over the weekend. he was very knowledgeable and helped me get what i needed.
February 16, 2015
Google Public Storage Adam Mangus
I recently came to this public storage location with a friend to purchase some boxes for a move. The experience was a fantastic one. Ryan, the sales associate, couldn't have Benn more helpful. He was very knowledgable of the inventory, and was able to direct us to exactly what we needed. I know for sure that I will return to this location for any other moving or storage needs. Keep up the good work Ryan!
January 29, 2015
Google Public Storage Alison Genslinger
Great storage facility, worked with Taylir in the office and she was great.
December 16, 2014
Google Public Storage compository tapes
I was in the middle of moving and the customer service at this location made my day! Chris was very polite and helpful while getting a unit for my larger possessions that wouldn't fit into my new apartment. I have already recommended another couple to use this store.
November 17, 2014
Google Public Storage Lindsay Scott
Great service
October 18, 2014
Google Public Storage Josh Pastryk
Good experience with the manager very kind and helpful.
October 17, 2014
Google Public Storage IEATA BRAINS
This is my second or third time renting a storage space at this location. I always rent inside units. Everything is always clean and well maintained. Never had an issue with mold or any of my belongings getting ruined. The prices could be a little lower but the location works for me and the employees at this location have always been great. I really appreciate all of Ryan's help this last time. Great attitude and extremely helpful.
September 1, 2014
Google Public Storage Fay Lang
Awesome & clean place. Ryan is a nice guy that manages the place.
August 30, 2014
Google Public Storage Roger Anderson
The rental was super smooth and the guy was super helpful. Ryan saved my life and I am indebted to him . Thanks for a wonderful experience!
July 31, 2014
Google Public Storage Alias Dumond (LordVanu)
The pm at the St. Charles location was very helpful and friendly
June 29, 2014
Google Public Storage Theresa Taylor
Ryan was a big help today
June 29, 2014
Google Public Storage Mike Taylor
Ryan helped us today
June 29, 2014
Google Public Storage Tomas Kastan
June 28, 2014
Google Public Storage Jenny Gonzalez
Ryan helped us out today thanks
June 26, 2014
Google Public Storage marie smit
The pm Ryan is great
June 26, 2014
Google Public Storage Jesse Plowman
Ryan is awesome
June 26, 2014
Google Public Storage Shana Callahan
Wonderfully staffed always helpful . Site is always clean and securely Maintained .
April 29, 2014
Google Public Storage John Hartman
Great property. Barbara is very friendly and helpful.
April 29, 2014
Google Public Storage Denise Dye
The property is kept clean and well maintained. Ryan is friendly and helpful with information about local places and services
April 29, 2014
Google Public Storage Allan Anastacio
Friendly people at this facility
April 29, 2014
Google Public Storage MIREK K
Great property. Barbara is very helpful ans friendly.
April 29, 2014
Google Public Storage Larry Pinson
Great property. Barbara is very helpful and friendly.
April 29, 2014
Google Public Storage Michelle Tidwell
Barbara is very helpful and friendly.
April 28, 2014
Google Public Storage Timothy Reed
Ryan was very helpful with my issue and was able to resolve it quickly. Never had any problems with excessive rate increases or break ins.
April 26, 2014
Google Public Storage Alfred Denney
Great all around experience. Manager was friendly, helpful and knowledgeable.
April 1, 2014
Google Public Storage Donna Lord Winter
The 5 STARS are for Ryan. Public Storage gets 3 STARS. I just moved my schtuff out of the Public Storage this weekend after travelling across the country. Although I was not happy regarding the rent increases which made my unit higher than most of the other Public Storage facilities in the area, I am still grateful my schtuff was in a secure facility. I attribute this to the conscientiousness of Ryan. While on the road I have kept in contact with him and he was absolutely kind, courteous and knowledgeable with any questions I asked. When I arrived in St. Charles, Illinois to move my belongings out, he made my moving out of the facility a breeze. Thank you Ryan. I truly appreciate all your help. :0) Donna
March 29, 2014
Google Public Storage Manny Villacorte
Ryan is friendly, courteous and knowledgeable. He explained all the details with regards to renting the storage. He has a positive attitude during our negotiation. I feel that his performance of his duties and responsibilities is above satisfactory.
March 25, 2014
Google Public Storage Jane Smith
I came in to rent a space and was helped by Ryan who was very professional. He answered all my questions and was so patient with me.
March 24, 2014
Google Public Storage Mike scott
very good servise from Ryan, Helpfull and profesional.
March 23, 2014
Google Public Storage Patty McNamara
Stopped in the location at St. Charles and Tim helped me decide the appropriate space with detailed questions. He was extremely helpful as this was the first time I've ever needed storage space. Thank you!
March 15, 2014
Google Public Storage Samuel Walters
Awesome place and not to pricy. Ryan is a nice guy who manages the place. Clean, nice location, neat, easy access! Got my paper work done and shown my spot in a very timely manner, then chatted with him and feel very comfortable with the location.
March 15, 2014
Google Public Storage Cynthia Sandlund
This storage unit is in a handy location and is always neat and clean. The manager Ryan is friendly and helpful and is willing to go the extra mile for the customers.