Rollup door does not go up easily so they did repair it. It goes up a little bit better but I still have to put a 7 foot 2 x 4 to hold the door up and I have trouble putting pushing their 2 x 4 in there to hold the door up so I can get my truck in Terrible maintenance. Should’ve never rented the storage shed with a door that does not work properly.
everything went very smoothly. I was treated very nicely and I’m very very happy. Thank you.
Katie is the best so kind always cleaning always helps when have a question.
Tanya went above and beyond to help me transfer my rental of a 10 x 10 space to a 10 x 20 space at the same facility
Location has easy access from Harlem.
Katie at the front desk was very polite, helpful, and cared about the cleanliness of the property.
The rates are great and units look to be well kept.
Katie was absolutely awesome and so helpful! Hands down best customer service here 😊
Katie was so helpful I had so many questions and she was so patient and understanding thanks Katie you are amazing!!!!
I referred a client and their family were so happy with Jennifer and the team as they guided and helped their family move out of their home had an unexpected fire in their garage. Their family was going through hard time and they appreciate the recommendation. Thank you Jen. Again. You’re on my client list in the south suburbs going forward.
Katie went above and beyond to help
She was very fast and friendly showed me the unit and I was good
I hadn’t been to my storage unit in quite awhile and with trouble unlocking my unit, Katie was amazing and so friendly and helpful in assisting. She went above and beyond, all while it rained the entire time.
This Public Storage location is awesome! It fit all my needs, is clean, and easy to get in and out of. The woman that helped me Katie was very patient, professional, courteous, and very helpful in explaining all the different prices and storage units! She deserves a raise and anyone looking for a good storage place with excellent service should come here!
We visited public storage orland park, we met Katie
She was an amazing employee, her service level was exceptional.
She is very knowledgeable and caring.
She helped us in picking what we needed and we left
Extremely satisfied and happy.
We will always recommend Katie to family and friends.
Very helpful and pleasant customer service
Katie as very helpful she amazing!! Help me with everything . Every friendly, she knows her stuff!!
Katie was so helpful she help up me me set app up and find right size.
Katie help with my find the right space and so kind.
Katie had great customer service and was very friendly I would definitely recommend public storage to friends and family just off of the customer service I received from Katie.
Katie is Amazing very helpful thank you
Jennifer was so helpful and nice
Jennifer and Tanya were very helpful and friendly.
Working with Sarah is such a wonderful experience, so helpful and kind!!!!
Katie was great!! Very professional and she made everything easy! Thank you Katie!
Katie was very helpful , professional and patient . I recommend working with Katie if possible.
Katie was very helpful on finding the right size for my needs. The space was clean as well. Thanks Katie for being so kind.
Katie help me with the app very kind and professional.
Katie and Brenda were AMAZING at helping me transfer my unit and locking in a great rate!
Brenda and Katie were very helpful in finding us a new unit!
Katie and Ms Brenda did a great job!!! So helpful and made the process a lot easier and less stressful.
Wow! Barb was very helpful and put me in the perfect space at a great price! Thank you. 5 stars!
I recently rented a storage and vehicle space and Barbara was wonderful to work with! She answered all of my questions and get me situated with what I needed, thank you!
Katie was really helpful in finding the right space and how the operation works. Also, very friendly.
Katie was kind helped me with the app.
Katie was amazing got everything rolling right
Thank you Katie!
Katie was very professional and answered all my questions and concerns. Took the time to show me different units and made sure it would fit my needs. Awesome work Katie, thank you!
Katie . Extremely helpful, extremely friendly & a pleasure to deal with.
Katie is wonderful. Very professional, kind. Explains everything. Even help me set up the app. How awesome is That. Thank you Katie.
Went to the Orland office an Katie Jennie took care of my problem what two wonderful people they are a great asset to your company
Katie was the best so kind and friendly and postivie. We need more people like Katie in this world. Place the place was clean and the whole process was simple.
Katie was very helpful. She explained everything well and had great customer service!
Katie went far and beyond to get us settled. Really friendly and knowledgeable!
Katie was absolutely wonderful & so helpful with the whole rental process!
Katie was more than wonderful! Great easy experience !!
I’ve moved a lot in my day and my unit was on the smaller side. Katie to the rescue! She helped me into another larger unit with her seamless smile and energy! She really made my day for such a stressful time in my life! Thank you so much for coming to work today Katie! She was a God send!
Great customer service, ask for Katie!!!! Help a lot
Katie was great. Lots of help
Kaity. grateful help, nice and kind. Thank you. 😊
Katie Was kind helped me find right size unit . She helped with all my questions. Thank you Katie
My brother recommended me this place. Katie helped me a unit she was kind and helpful. She also walked me through the app. Thanks Katie!!!!
I stoped in to get help with the app Katie was there to help me she was very cheerful we need more people like you . Highly recommend seeing Katie for your storage needs.
Stop! Don’t go any further this is a place for ur storage needs,
Katie was just wonderful explaining the process. The facility was clean and we r very happy with this location, Thanks Katie!
Katie @ P.S. helped me tremendously. She answered all my questions , showed me different sized units and helped me install and understand the app . She was kind , informative and caring. I wish all of my customer service encounters were with people like her !!! A++
Katie was so nice was great with all my questions. Thanks Katie!
Katie was so nice and found the place clean . THANKS Katie
Katie is so kind and help full. I got the wrong size and she help me get right size
Also she help me get the app. Also helps it was clean . Thanks Katie!!!
Katie is so kind and sweet. She was able to help me with app and find the right size.
Katie was very helpful and assisted me throughout the while process. She is very welcoming and showed me different unit options to make sure I get the unit that works for my needs. Thank you Katie
Katie help me with the app
Love their touch less gates via the app.
Katie helped me with the app so kind .
Barbara was great!! Very helpf
Katie was wonderful. She helped me a great deal.
Decent facility but no access after 6pm on weekdays, 5pm on weekends. Other nearby Public Storage units have access until 9 pm.
Katie was the most helpful employee ever. She deserves a raise!!!!
Katie was awesome all the information I needed she new all my questions were answered very helpful thank you.
Kate and Nicole are amazing friendly
Katie was a big help. place looks nice
Brenda, thanks for all your help!
Was paying for storage monthly fee $67 for 2 years and then all of a sudden we received a letter in the mail stating that are small unit storage wouldn't increase 90/month beginning may 1st!! I have moved our belongings out of the storage unit and have cancelled the agreement!
Keep in mind inflation for gas and everything has gone up in the last 2 years because of the pandemic. Do not use this storage unit to store your belongings!
I want to give a special thanks to Katie at the Orland Park location. She went above and beyond her job to help me with my situation. Highly recommend her and Public Storage.
DaShaya was very informative. Great location.
I would want to give a special thanks to Katy at the Tinley Park, Harlem Ave Location. She went above and beyond to assist my business to ensure I am successful with the ease of use of allowing parking privileges. Definition of customer service is Katy!!!
Katie was very helpful and I really appreciate her customer service skills is amazing!!!!!!
Dashaya is such a wonderful employee. I came in having a rough day and with her outstanding customer service she turned it around completely! We need more people like her in this world!
Katie is always kind and helpful.