Public Storage Self-Storage Units at 15359 S Harlem Ave, Orland Park, IL

Katie was kind helped me with the app.

Katie was amazing got everything rolling right

Thank you Katie! Katie was very professional and answered all my questions and concerns. Took the time to show me different units and made sure it would fit my needs. Awesome work Katie, thank you!

Katie . Extremely helpful, extremely friendly & a pleasure to deal with.

Fast and easy

Katie is wonderful. Very professional, kind. Explains everything. Even help me set up the app. How awesome is That. Thank you Katie.

Went to the Orland office an Katie Jennie took care of my problem what two wonderful people they are a great asset to your company

Katie was the best so kind and friendly and postivie. We need more people like Katie in this world. Place the place was clean and the whole process was simple.

Katie was absolutely wonderful & so helpful with the whole rental process!

Katie went far and beyond to get us settled. Really friendly and knowledgeable!

Katie was very helpful. She explained everything well and had great customer service!

Katie was more than wonderful! Great easy experience !!

I’ve moved a lot in my day and my unit was on the smaller side. Katie to the rescue! She helped me into another larger unit with her seamless smile and energy! She really made my day for such a stressful time in my life! Thank you so much for coming to work today Katie! She was a God send!

Great customer service, ask for Katie!!!! Help a lot

Katie was great. Lots of help

Exquisite QR code 🤌

Average storage facility

Kaity. grateful help, nice and kind. Thank you. 😊

Katie Was kind helped me find right size unit . She helped with all my questions. Thank you Katie

My brother recommended me this place. Katie helped me a unit she was kind and helpful. She also walked me through the app. Thanks Katie!!!!

Stop! Don’t go any further this is a place for ur storage needs, Katie was just wonderful explaining the process. The facility was clean and we r very happy with this location, Thanks Katie!

I stoped in to get help with the app Katie was there to help me she was very cheerful we need more people like you . Highly recommend seeing Katie for your storage needs.

Katie was so nice was great with all my questions. Thanks Katie!

Katie @ P.S. helped me tremendously. She answered all my questions , showed me different sized units and helped me install and understand the app . She was kind , informative and caring. I wish all of my customer service encounters were with people like her !!! A++

Katie is so kind and help full. I got the wrong size and she help me get right size Also she help me get the app. Also helps it was clean . Thanks Katie!!!

Katie was so nice and found the place clean . THANKS Katie

Katie is so kind and sweet. She was able to help me with app and find the right size.

Katie was very helpful and assisted me throughout the while process. She is very welcoming and showed me different unit options to make sure I get the unit that works for my needs. Thank you Katie

Katie help me with the app

Love their touch less gates via the app.

Katie helped me with the app so kind .

Barbara was great!! Very helpf

Decent facility but no access after 6pm on weekdays, 5pm on weekends. Other nearby Public Storage units have access until 9 pm.

Katie was wonderful. She helped me a great deal.

Katie was the most helpful employee ever. She deserves a raise!!!!

Katie was awesome all the information I needed she new all my questions were answered very helpful thank you.

Katie is great!

Kate and Nicole are amazing friendly

Katie was a big help. place looks nice

Brenda, thanks for all your help!

Was paying for storage monthly fee $67 for 2 years and then all of a sudden we received a letter in the mail stating that are small unit storage wouldn't increase 90/month beginning may 1st!! I have moved our belongings out of the storage unit and have cancelled the agreement! Keep in mind inflation for gas and everything has gone up in the last 2 years because of the pandemic. Do not use this storage unit to store your belongings!

Katie was so helpful

I want to give a special thanks to Katie at the Orland Park location. She went above and beyond her job to help me with my situation. Highly recommend her and Public Storage.

DaShaya was very informative. Great location.

I would want to give a special thanks to Katy at the Tinley Park, Harlem Ave Location. She went above and beyond to assist my business to ensure I am successful with the ease of use of allowing parking privileges. Definition of customer service is Katy!!!

Katie was very helpful and I really appreciate her customer service skills is amazing!!!!!!

Dashaya is awesome.She provides excellent customer service.

Dashaya is such a wonderful employee. I came in having a rough day and with her outstanding customer service she turned it around completely! We need more people like her in this world!

Katie is always kind and helpful.

I take this opportunity to highly compliment Dawnya and the management team who provides her employment and promotions. I really could never take the time to go online and give a stranger a review. I am always too impatient to bother. This time is different. When i got off the phone I said to my sister this woman is REALLY sharp. She helped me with an issue and determined the problem that even corporate did not figure out. Now it was not corporate fault as I provided them wrong information I provided the same wrong information to Dawnya who did figure out the problem with lots of intelligence and persistence.. She also made several follow-up calls to me to suggest help to me on my account. Beautiful personality,wonderful customer service and INTELLIGENCE. A+++.Give her a raise!

Not real happy with this place Bad enough they shorten the time there open till 6pm I arrived at 5 45 and they were already closed ask manager about it was told to bad nothing they could do Rent storage anywhere but here

Nice clean units. Only issue is right turn in and out on Harlem.

I came in to public storage to get some information on storage we are moving to Florida in the next few months and was not sure how the storage process works. Katie was kind, knowledgeable and told me when I'm ready I can stop in office or use the app. We aren't in the moving phase just yet but glad to know I have options when time comes. Thank you Katie.

Katie was great!

Katie is the best! She help me figure out the ps so and reset my password. She is so kind and is always cleaning the property . Highly recommend ps in Orland Park!

Katie was just the BEST! She was very helpful!! Would recommend her anyday!!

Katie was a huge help to two digitally challenged customers in setting up our public storage app. Thank you so much.

Katie was great and very polite she is doing a wonderful job!!

I used to go to a different storage place but nothing compares to Katie. She is so nice and friendly. Katie is always there to give a hand and advice. I hope to find more employees like Katie here, if so I will always be back. Please make sure Katie earns fairly to represent the service she provides to us and the company. You will not be disappointed trusting Public Storage. Sincerely Joseph.

Staff is nice, price is good

Tia was very helpful in dinding me merchandise i needed....

Kate was such a huge help with me. I needed assistance in finding a good space for my belonging and she actually went out of her way to assist and help me as this was my first time going to this company.

I have been at this facility since 12/2018 and every 6 months the rent goes up. I started at $215 now 12/01/2020 the rent will be $360 which is outrageous! I will be moving out as soon as I can! UPDATE I was contacted by tbe management who reviewed my account and adjusted my rent.

Wondering if with an impending rental fee increase if you remove your stuff on the 4th day of a paid month you can get a refund for the unused portion of the month ?

I have rented 2 storage units for 2 years now. I am very pleased with the service there. They are always professional and courteous to me.

Excellent people to do business with !

Clarissa is very awesome every time I came in and make a payment or need anything thanks for the help

Drew was so helpful! Made the process quick and easy, as it should be.

Appreciate you Drew today for your amazing help, you showed me more then one unit and were completely helpful. The sign up was easy and you are very hard working. Again thanks

I reserved my unit online and was immediately called after I submitted my request. The day before my move in I was also called to confirm my arrival time. Upon the day of moving into the storage unit, Drew was very thorough and professional about explaining the pricing, billing, and hours of the facility. He walked me to the unit and answered all of my questions. It was a hassle-free process and I was happy I chose this location.

Dawnya is great. She is very good at helping you get set up.

Visited this location today and was provided with excellent customer service by Dawnya. She was patient and answered all of our questions. I would highly recommend this location.

Dawnya was helpful and informative. Thanks!

Dawnya was so helpful! She made the process fast & easy!

I came in on Sunday and I was greeted right away. Drew answered all my questions, showed me my unit and explained the pricing very clearly. I was very pleased with my experience and if i need another unit, I will get it at that location. Thank you Drew for making this process, easy and painless

Dawnya was very professional courteous and described everything fully.

Dawnya was great-professional and quick seamless service. Thank you

Great service dawnya

Dawnya was excellent customer service

Dawnya rocks!

Dawnya is great! Very helpful

What wonderful customer service. Dwayna was so nice to us!! Would defiantly use again!!

The best customer service ever. From dawnya.

Dwayna is awesome. She is very helpful and always sweet when you walk in even when she was sick last month. She was in good spirits ❤️

I've been storing here for over 5 years, but mostly short term. I needed a longer-term spot so I got this one. I paid on-time every month for over a year and my monthly rent goes up from $252/mo to $313/mo (25%!!) overnight just as we enter Winter. Predatory pricing increases for no reason. This place is overpriced to begin with and the predatory pricing increases are unfair to long-time customers.

Brenda is wonderful Tom was nice to

Dwayna was really wonderful and helpful in every way! I was renting the unit for a friend who lives out of state so some things I was unsure of but Dwayna worked it all out! She couldn’t have been nicer!

Madison was wonderful, very knowledgeable, very helpful.

Great service from Dawnya!!

Madison was very friendly and helpful

Dawnya was very pleasant and professional

Madison was a great help today good customer service !

It was wonderful! Very friendly and nice! Dawnya was excellent!

Dawnya was a pleasure to deal with today. Very professional.

Dawnya has AMAZING customer service skills.

Mike was helpful !

Mike is amazing

Dawnya had great customer skills I will be visiting there again.

Great price. Good amount of space for what we need. Easy to set up. Dawnya made everything go smoothly.

Mike is a good employee Great place

Mike was a pleasure to work with

If I have any questions I call and ask for Ms. Dawnya . She’s helped me with many units , and is very friendly ! I would recommend this public storage to anyone looking for great customer service

Nobody Has Better Customer Service Than Dawnya , she is always a great help & always welcomes me with a smile .

Mike was very professional

Clarissa is such an awesome worker she is amazing .

Dawnya is always a pleasure to talk to.She is very knowledgeable and has a well kept property.I definitely would recommend this location over the others.

Carlisle was very helpful, friendly, and professional! She answered all my questions professionally. I would definitely recommend coming here again.

dawnya was so helpful, professional and very friendly! she answered all my questions on the phone and in person she made booking my unit easy and quick! i would highly recommend coming here to anyone needing storage!

Had an excellent experience at public storage. Dawnya was extremely helpful with helping us set up our unit!

Carlisle is a great employee very welcoming, she is the best person to go to if your looking for a storage space for the right price!

Kept my things here for a few months before an out-of-state move. Clean, safe and friendly staff, especially Mike. 5 stars!

Had Dawnya, she was very accommodating and helpful.

Terrible

If I could put NO STARS, I would! We picked up SOME OF our items and everything is COVERED, covered in black mold and the beautiful custom covered couches we had stored there reek of mildew! When I called I was told because we didn't have insurance on the items there is nothing they will do. This supposedly a climate controlled unit. It obviously isn't. So I was paying $200/month to now throw away all of my items! Tomorrow I am going to talk to the manager as I don't want to transport this stuff in my vehicle. We all have asthma and no one should be around the black mold.

Dawnya was very helpful. My unit was in need of repair. She had it secured immediately. Great customer service!

Dawnya was great and very helpful with my storage unit

Customer service Here was wonderful With Ebony thank u so much

Very great experience. Michael Cade was very professional and helpful. I've used plenty of storage companies in the past and this one the best of them all!

Friendly staff and great customer service!

I like to thank Dawnya for her great service and personible help.

My husband and I went to this storage facility for the convenient location, and the good reviews. We definitely recommend the outstanding customer service provided by Dawnya, who was knowledgeable, and offered us valuable recommendations.

I stopped in inquiring about a storage unit. Michael was very helpful and detailed. I definitely was pleased with his help.

Dayna was great. She showed us all the possible units we could get and advised how to best protect our items over an extended storage.

Dawnya was great made our storage search process very efficient!

Dawnya was great! All ready to go great service

Came over to the Orland location expecting the same non enthusiastic worker, but ram into Carlisle. She was a big help in making my transition to the Illinois area

Great customer experience! Dawnya was a great help I’m getting my unit all squared away!

Mike was very helpful in assisting with renting a storage unit. Highly recommended.

I referred a friend to this location; he later informed me that a Ms. Dawnya assisted him. He is still raving about the great customer service he received; and how easy the move-in and payment process is. Thank you Public Storage !

I had a great experience at this location.The Manager was very knowledgeable and pleasant. This was a very clean and welcoming location. Dawnya always make sure I'm taken care of.

Excellent service. Excellent location

Ebony and Dawnya was really helpful nice set of lady's thank u

Ebony here is great thanks for your help over the phone very helpful with my online account

Dawnya was very friendly and helpful, and made the rental very easy. Facility was clean and issues with the facility are being addressed.

Dawnya was super helpful today getting us our new storage unit!! Helped us with all of our questions and showed us everything we needed!

Dawnya was very helpful and nice. Very appreciative of the quick set up of my rental space.

Dawnya made the move in process super easy, despite the rainy weather everything went smoothly!

Great service very efficient and knowledgeable. Courteous too.Dawnya

Very friendly and helpful!

Great customer service!

Dawnya great customer service

Dawnya her personality is very good and she is sooo helpful to us

Dawnya in public storage she Five Star service for us

Great experience at public storage! Great customer service and Dawnya helped us out very much. Very clean units and very accessible. Highly recommend using Public Storage for any storing needs!

Beware of contract terms. If you move out even 1 hour late, they'll charge you a full month. No prorated options. Will never rent with them again.

Property was OK, but beware of their contract terms. I had to be out by the end of October and with Halloween with my little kids happening, it slipped my mind. I remembered late that night (Oct 31st) and went the next morning (Nov 1st) at 9:30am. My unit was already empty...I just needed to remove the lock. They verified my last access (via gate code usage) was the morning of 11/1 and I was out by 9:45am. On 11/3, I received a final bill of a full month's rent. I felt this was very unfair whether in the contract or not. I asked for a pro-rated amount...1 day, 1 week, or something better than a whole month, but they didn't care. I paid it in full as that's what was in the contract, but I'll never rent from Public Storage again. I feel like I was taken advantage of and they could have easily worked out a better final payment. I rent 2 storage units every year for my boat and jet skis. I'll be renting elsewhere from now on.

Dawnya was so helpful and great to work with would definitely deal with again

Dawnya was beyond helpful. Great service

Very good

I just moved in and Donny was a huge help trying to get everything straightened out she got me a great Locker I feel like a good price and I'm going to stay here I love this place

Dawnya was fantastic at this location. She found a unit to accommodate my needs and was informative from start to finish.

Ebony here was great thanks Ebony love your skills

The manager, Dawnya, was very courteous and very thorough with her explanation. The property is clean and very accessible.

Mike did a great job and was very helpful

Very helpful. Great customer service. Was able to answer all of my questions. Dawnya was really great to work with

Was recently at this store for some boxes and received great customer service from Mike. He got me a good deal on some boxes, thank you

Great friendly service Dawnya is awesome

Dawnya was great!

Dawnya was very helpful and accommodating.We experienced great customer service.

Dawnya rocks

Dawnya was a really great . Really toke the time to show me around !!!

Was looking for storage in last minute and found this location which is near to my place Dawnya got me covered and helped me to get the best storage I was looking for . Highly recommended this place and her service was great , also wanted to mention Tom working with her they both were great . I’m happy and pleased about their service.

Hi, Do you have u-haul trailers available there?

Mike and Dawnya were very helpful and friendly. We just switched unit sizes and they made the process both quick and easy.

My experience today with Dawnya was professional and detailed with all the necessary information needed. Storage unit and property very clean. Thank you Dawnya for all your help today!

Can’t be happier. This is my second unit rental at this location. Dawna, once again gave us excellent service. Our Public Storage is so convenient that we have found it so simple to bring all our clutter there. Thanks Dawna!!

Awesome from Dawnya!! The Best!!

Dawnya was very helpful and professional. Customer service skills was awesome. Thks

Dawnya was a great customer service rep, excellent and very informative.

Went in to inquire about a unit. Ebony was knowledgeable of products and units and very helpful. Thanks so much for such great service

Dawnya was so sweet and professional. 5 stars!

Dawnya is so helpful when I come in she provides great customer service

Brittany is Very cordial. Really takes time to explain things.

Thanks public storage for everything. They are awesome...thanks dawnya

Love this location. I really like the customer service and dawnya really help make my day a lot easier.

Very good experience, Dawnya did a great job

Dawnya was very knowledgeable and helpful.

Great service by dawnya.

Dawnya is extremely knowledgeable and professional!

Biggest scam. You move in at a certain price after 3 months rent goes up $60 additional and another $40 additional a few months after that. While during the same time if you want the same size storage they will rent it out to you for $80 less a month. When I asked about it they said I would have to move out and back in to get the new rate.

Mike is very knowledgeable, he made my experience here very comfortable. Good hire public storage.

I had wonderful service with this public storage. Thank you Dawanya your the best !!!! Will recommend family and friends for sure

Dawnya was fantastic! Great service and friendly!

Was polite and amazing

Dawnya has great customer service skills she was a pleasure to work with.

Dawnya was excellent 08069

Dawnya she is the most professional person of all the staff I have met..I'm a long time customer. Who have been at several of your locations.I come here because she is the best.

dawnya is very helpful and very nice to us

Great place to do business with. Dawnya was knowledgeable and friendly. She made recommendations to make our move to storage easier and less stressful. Units and grounds are very clean and we feel very comfortable leaving our belongings in Public Storage.

I reserved a unit and the person working was so great.

Great customer service, fast service, and very knowledgeable went in expecting to be there awhile but Mike got me out fast and i was very happy with my service

Location is a bit inconvenient, but good deals on initial rental.

Service was professional and friendly

Great experience! Dawnya was amazing! Thank you for excellent customer service!

Mike was extremely helpful and made the process very easy and quick!

Just stopped in this amazing place so my brother can rent a storage for his business and dawnya & brittany was absolute perfect there Customer service skills was amazing if you ever need storage come here

Dawnya was fantastic! Very friendly and knowledgeable. Great service!

Dawnya was very helpful and friendly.

Dawnya was more than helpful and very patient with me.

Dawnya was very friendly and helpful with us! She was super nice and made us laugh!

Dawna was super helpful! She made setting up our unit a breeze!

Went to Public Storage today looking to rent for the first time. Dawnya helped me out and was very pleasant & knowledgeable in her work! I look forward to seeing her again!

DAWNYA GREAT SERVICE . Thanks

Great customer service. Mike was excellent.

Its just a storage unit. Prices are high.

Lights never seem to work and they call all the time to pay bill

Was very patient with me -Dawnya

Dawna is a vary kinda lady and she was vary kind my little brother

Marcus was extremely through and helpful. I rented a storage unit I am pleased with and left with all my concerns taken care of

Dwanya is very knowledgeable about her job. She was very courteous. I would definitley recommend this facility. It was a pleasure working with Dwanya.

Worked with Tonya on several occasions throughout my rental tenure. She assisted my mom who had relocated from Florida with the entire rental process. She was always courteous, professional, organized, knowledgeable and very thorough. The office was clean as was the grounds. I would definitely recommend this location to friends and family as well as Tonya's excellent customer service. Thanks Tonya.

Tonya was a great host and was very helpful! I wouldn't want to store my belongings at no other facility.

Tonya was very helpful and she has a positive attitude while doing her job.

Nice place ! Thanks Dawnya for your help

Dawnya was so professioinal and explained EVERYTHING to my husband Tom. She had been cleaning a unit and my husband noted how clean everything was. Dawnya made our experience so comfortable.

The worst customer service experience I have ever encountered. If I could give a zero star I most certainly would.

Ladies at the desk are great, but if you have to call customer service for any issues. THE WORST I HAVE EVER SEEN LOST PAYMENTS TWICE!!!

Run. Fast and far. Property manager never answers the phone, they are never there when they say they're going to be there, had a water leak and multiple things damaged in mind for months day at public storage.

Great service by Dawnya! Thank you so much. So easy to check in.

Mike was great, very helpful!

I came into this location to inquire about storage, because I'm in the process of moving and may have to store a few things. I was very confused about the whole process but Tonya made it all seem so simple, even though I did not rent at that moment, I can assure you when I do store my items, Tonya's my go to girl! Thanks so much for taking the time out to explain you guys process, GREAT CUSTOMER SERVICE!!

Dawnya good customer service

Dawya was very helpful Thanks

Dawnya came to my rescue! My storage door got stuck and she came over within minutes to assist me thank you

Great service by Dawnya and knowledgeable people.

Dawnya was awesome! Fast, friendly, informative - couldn't ask for better customer service! ⭐️⭐️⭐️⭐️⭐️⭐️

Dawn was great!!!

Very pleasant and helpful. Answered all questions fully.

Dawn provided me with excellent service with the right storage space I needed....

Jasmine was veryhelpful in helping me find a unit for my equipment I recently moved and my garage is too small with her help I was able to store my stuff thank you thank you and keep up the good work

Dawnya was very kind and polite when answering all of my questions.

Excellent service we dealt with Dawnya :)

I don't usually do reviews but I am making an exception in this case. I called up Public Storage looking for some extra storage space for my business. I spoke with a young lady named Tonya, not only was she professional but she was knowledgeable. Having an extensive sales background myself I can appreciate when a representative from any company takes the time to not only learn the product but takes the time to learn the market and approach to fully service the companies clientele. I am completely satisfied with my customer service experience and will continue using Public Storage in the future.

Tonya was super great with me,she talk to me with lots of respect. Tonya helped me out a lot, will tell friends and family about this public storage

I was very pleased with the customer service that I received from e customer service rep, Tonya. She was knowledgable about the products which gaVe me the confidence of purchasing the correct items. I'm thankful for the service that I received.

Tonya was a very nice an respectful young lady. I wouldn't have known what to do if it wasn't with her help.

Dawnya does a great job at this location always very helpful

Dawnya has great customer service skills she was very helpful in helping me secure a unit.

Tonya was awesome lady & very helpful

Tonya was very helpful and patient with ensuring that my needs were meet with moving into my storage space. She was friendly and kind, thank you Tonya for my making my experience with Public Storage a pleasant one.

I stopped in today to try and find out what size unit I'll need for cleaning out my mother house prior to selling it. Tonya was extremely helpful in helping me decide. She questioned me about all the little things I hadn't taken into consideration when trying to figure it out on my own. We went for a tour of the facility to actually look inside the units available so I could visualize all the room the furniture and boxes would need. I definitely will be renting a unit through this location specifically because of the exceptional customer service I received from Tonya.

Dawnya was very helpful and informative with the entire storage process. I would definitely recommend

Dawnya was very helpful and answered all my questions made me very comfortable

Dawnya has a excellent attitude and great personality she also has great customer service skills!

Dawnya was very nice and has great customer service skills.

I walked into public storage looking to buy boxes and let me tell you the young lady Kasira was very helpful and gave awesome customer service!

Dawnya was extremely helpful and pretty funny. She is a pleasure to work with.

Dawnya was great!!! I have given repeat business to this Orland Park property over the years & once again, was not disappointed. Dawnya's customer service is on point & made for a great experience!

Dawnya and Ashley were very helpful with moving boxes today. Had to purchase boxes for storage and they were very knowledgeable. Fast easy experience.

Dawnya was very nice and polite even though I was a little late. She was very helpful and got me all set up. Also, let me see the space again and measure it. Thank you, for being so nice and patient!!! Kasira, had helped me last time I was here. She was also very nice and polite. This is a really nice and friendly place, I would recommend this place to others!!!

Public storage is a good place to store belongings, I have a storage box here and Ashley rented to me and she was awesome.

I just rented from Ashley, and she is a very friendly and polite person, the facility is great and I believe I made the right choice!!!!!

Ashley is great and the store is fully stocked with lots of packing supplies to choose from.

Kasira was very friendly and informative when I came to get a storage .

Dashaya was great , and very helpful with all my storage needs

Lainee was very knowledgeable and patient with my questions. She was so willing to help me and even offered to answer more questions after I already asked her tons!!! Go see Lainee for your needs she is great!!!!

I had stopped in to grab some tape and boxes for moving day. Lainee assisted me and couldn't have been more professional, courteous, and helpful. I was very pleased with my experience.

Lainee was great in helping me with my storage needs. Great customer service!

Lainee was awesome! She explained everything well and helped us find the right sized unit for our stuff. We only needed the unit for a month while we were in the transition of moving to a new home and she didn't push us to try to sign up for more than we needed. The property was very clean and well maintained. I would highly recommend this location if you're looking for a great storage space.

Tina was fantastic!

Lainne and Andre were very helpful in my storage needs thanks

Quintina provided excellent customer service. Very knowledgeable. I would gladly recommend this place for storage. Thanks again Quintina.

Incredibly easy to set up Lainee was friendly and efficient with the whole process. Couldn't have been better.

I went in to grab some boxes to help me move out for college; Lainee was beyond helpful in assisting me to pick the right sizes for the specific things I was packing based on size and weight. Would definitely recommend to a friend.

Laniee was a great help

Great job lainee. I recommend this place to all. She was great. Thanks

If anyone is looking for a storage unit this is the place to go they are detailed and customer orientated.. I worked with a lady named Lainee and she gets an A+ in my book. She was so helpful.

I have been going to this public storage for years and have no complaints. Lanier the customer service lady has always called me to remind me of payments and goes out of her way to have helped me when I had troubles his pl times on suggestions on what to do. This public storage has been there for me with all my moves and wouldn't go no whet else. Thank you lainee for your time with me and help. Sincerely, Denise land

Amazing, Lainee was great at explaining everything. She is an amazing employee. She knows what she is talking about. And that's what I look for. I feel comfortable being at this location.

Katie was so nice and helpful. Thank you so much!!!

Katie was amazing!!!!

As someone who has used PS in the past, I thought this was a great experience. I did the registering online before going in and it was so easy. Katie was a great help and we got things done quick.

My experience as a 1st-time customer was quite good. Everything was as expected and advertised, the lease process was quick and best of all, the service and personalities of the staff were enjoyable; especially Katie - quite pleasant. Things seem secure and clean. I would have given 5 stars if they offered mailed invoices and if I hadn't twice found a door propped open to our inside storage building.

Katie was extremely helpful, great job

Katie was very helpful in getting a storage unit today and was able to get me a great price.

We have visited Public Storage a couple of time in the last 2 weeks to purchase packing supplies, both times, Katie was extremely helpful and knowledgeable. We discussed are needs and Katie directed us on what would be the best purchase. We were extremely satisfied with our purchases.

Awesome people here, thank you so much.

Katee made change seamless

GREAT storage facility. Katie and the rest of the staff there are EXTREMELY helpful. Good hours of availability. I feel my unit is very safe. Thank You!

I've been to the office about four times because of the debit cards being hacked and the girls have been very helpful because of the amount of paper work they have to do .I was there today and Katie helped me get everything settled.I feel that they go out of their way to help everyone and make sure that you are satisfied that you know whats going on. I have been called a few times that my lock was not secure ,so I feel safe in the respect that they are looking out for you. Thank you Robert Clark

Grear stephanie was very nice

Patrick at property #08059 was very friendly and courteous. He helped me find the right size storage and helped me get a discount for a first time user. He helped me efficiently get through all the paperwork.

Great customer service by Stephanie !!!

I was looking for a small unit for some extra storage space. Katie was very knowledgeable and helping me pick a unit that was suitable for my use. She was very pleasant and made the experience painless and fast.

When I arrived I needed to make a change to what I had reserved online, Katie took it all in stride and had it all sorted out in no time! I had a lot of vehicles arrive to unload, more than the parking lot would hold & Katie lined them all up & organized them before I even made it there myself! Thanks Katie for making my move in so easy!

I've been using this facility since it was Shurguard Storage. Been here since 2001. Staff is always friendly and helpful. Tammi, Kevin, Nicole, and Katie have been especially helpful as I've moved from unit to unit as my storage needs change. As a landscape maintenance contractor, this is the best value for storing my trailers and equipment.

Katie was friendly and extremely helpful in ensuring that we got a unit and supplies we needed for our move.

Katie was absolutely the best, she did an excellent job

Katie was awesome. Made the whole process quick and simple!

I recently went to this location to get a storage unit. Katie was very helpful and detailed at walking me through the whole process. She assisted me in finding a unit that was the right size for my belongings, and quick with processing the paper work. I highly recommend this location to any one looking for a storage unit.

Katie was super friendly and helpful

stephanie was very helpful and prof.. was a very good experience

I was visiting my storage unit on Sunday when I met Katie. She was very polite, and was asking if I had any problems with my unit, if everything was ok. I told her I was very happy, and the only problem I had was that Public Storage should sell rust-free locks. Katie pulled out a can of silicone, and sprayed my lock and hasp. Both worked fine with out any pull after that. Its nice to know that there are people there to help during buisness hours. Thanks Katie, your awesome..

Katie was very helpful. She made the process very easy for us!

Good. Stephanie was helpful.

Katie did a great job. The check in process was quick and painless. She is a asset to the company.

KATIE WAS VERY HELPFUL. VERY PROFESSIONAL. VERY PLEASANT. CERTAINLY A GREAT ASSEST.

Was taken care of right away by Patrick with a polite manor very nice guy showed me a great unit and helped me out with everything

Today my wife and I met Katie at this Orland Park facility. The office was immaculate and even smelled clean! She showed us a unit and pointed out that it might need maintenance and suggested that we not take it. We are very pleased with our decision to use this Public Storage facility and would highly recommend them to anyone looking for clean affordable storage. Katie is a great ambassador for Public Storage and should be recognized for her outstanding customer skills. Joe and Susan Orozco

We've been using this storage unit for about 4 years now. The cost has gone up $58.00 since the beginning. I think that's a bit much. Each time we go to pay our rent there, it seems they are "out to lunch". There is no set time. Anywhere from 11:30 a.m. to 2:00 p.m. seems far game for the storage to be closed. Not very convenient when we are out doing errands and need to stop in and pay for the month. A set time for lunch break that is posted would make it so much more convenient for everyone. Especially in todays high gas prices. I also don't like winter there, because although they do plow, they only go down the middle of the road. All the snow in front of each unit is piled up high...and this winter especially, it was impossible to get into our unit. My husband had open heart surgery, and I am disabled, so shoveling was out of the question. With the amount of money they charge, the least they can do is keep the units snow free for customers.

Katie

Katie did an amazing job getting us into our storage unit! We appreciate the help provided and we are glad we joined Public Storage.

Katie was very helpful and insightful.

Excellent great customer service from nicole m. Would recommend to friends and family

Katie wonderful experience outstanding personality, thanks

Katie is awesome! So friendly and she walked me to my units in the rain and cold! Dedication right there.

I have been in my storage unit for the past (close to) 2 years now. It is well maintained, well lighted with easy access. I have never had a problem. Nicole has been very helpful and always welcomes you with a smile. I couldn't be more happier that my possessions are in a safe place.

Great deal with you public storage Patrick is a good man Thank you alot man Im really happy

Katie is great

great place , fast and friendly service , Katie works at the front desk , wonderful cheerful employee. you're lucky to have her. property number 08059

Nicole was very helpful! We were very happy with our experience.

Very well-run operation. Katie was very helpful in explaining the features and options of using the storage unit.

The manager Nicole ar this location is the best she does her job above an beyond an is truly a asset to this company.

At this facility I met with Katie. I'm a first time customer of Public Storage and she made the process very easy. She was very efficient in handling the paper work, explaining what I needed to know about the lease agreement and the storage unit I was interested in. Katie's attitude and demeanor was quite pleasant and I was a well treated customer. I would definitely recommend this location for your storage needs.

I called thus location for information and had such a wonderful experience. The representative, Katie, was helpful and patient with my endless questions. She made me feel like the most important customer at Public Storage. Her professionalism, kindness, and knowledge have ensured that I will always look to Public Storage for my storage and packing needs. Thanks Katie!

I needed to change storage locations to a closer & more suitable unit to store my pick-up truck for a few months. I was able to make the transition smoothly & quickly with the help of Nicole, manager at the Harlem Av. location, Orland Park.

Great experience with Public Storage. Nicole was great handling all the information required of us. She was personable and most helpful. Would definitely do business with this company in the future.

I work with Eddie B. Sanchez Landscaping and have rented at your storage location for several years. The service and support we received from your Manage Nicole was, and continues to be---- outstanding in every way. I will only rent storage space at this facility because of Nicole!!!

I have been a long time customer at this facility. Just got a $50 per month rate increase and was not happy. I went to the facility to try and find a cheaper unit to rent. Happily Nicole was on duty and arranged for a 10x10 unit to fit my needs. She understood my situation and went the extra mile to make sure I was happy. So Public Storage you have a great person working there keep her happy and please keep her there. Thanks Nicole Bill Caldwell (1097)