Public Storage Self-Storage Units at 1300 East Chicago Street, Elgin, IL

Lori was fantastic ! She helped us get through the whole process easily and quickly ! She lives on site and is around to help people immediately Thank you

Super clean facility

The storage facility is very clean and the staff very helpful and friendly!

Lori was very helpful. Very helpful

I recently had the pleasure of working with Lori at Public Storage, and I can confidently say that her professionalism, efficiency, and warm demeanor made my storage experience truly exceptional.From the moment I walked in, Lori greeted me with a friendly smile and genuine enthusiasm to assist me. She took the time to listen attentively to my storage needs and provided invaluable advice on selecting the perfect unit size for my belongings. Her knowledge of the facility's offerings was impressive, and she effortlessly guided me through the rental process, ensuring that I understood every detail.What truly stood out about Lori was her unwavering dedication to customer satisfaction. She patiently answered all of my questions, alleviating any concerns I had and making me feel confident in my decision. Her attention to detail was evident in how meticulously she explained the terms of the rental agreement, leaving no room for confusion.Moreover, Lori's professionalism was matched only by her efficiency. Despite a busy day at the facility, she remained focused on providing personalized assistance, never once making me feel rushed. Her ability to multitask while still giving each customer her undivided attention was truly commendable. Beyond her exemplary customer service skills, Lori exuded a genuine passion for her job. Her enthusiasm was contagious, and it was clear that she takes great pride in ensuring every customer has a positive experience at Public Storage. It's rare to encounter someone who genuinely cares about their work and goes above and beyond to exceed expectations, but Lori is certainly one of those individuals.In conclusion, my experience with Lori at Public Storage was nothing short of outstanding. Her professionalism, efficiency, and genuine passion for helping customers set a standard of excellence that truly distinguishes her. I would highly recommend Lori to anyone in need of storage solutions, as her exceptional service undoubtedly makes her an invaluable asset to the Public Storage team.

This was my first time renting a storage unit. I was a little nervous about it. Lori Egan helped me so much with filling out the paperwork and picking the right size unit. She was friendly and funny. Because Lori took the time to explain things and make me feel at ease, I feel confident that I made the right choice.

Lori was great! Very helpful and polite.

It was super easy to get to the unit, and everything was safe and secure. Laury, the woman who helped us secure the unit, was very patient and kind. She helped us get everything worked out.

Lori was very helpful. She answered all of our questions.

Lory thank you so much for everything! Move in smooth and fast! Thanks

Property is very clean and prices are reasonable. Lori helped me out today. She was very friendly and professional!

The lady that works at this location I believe her name is Lori is always happy to help and very friendly. Great customer service along with good clean property. Thanks!

Lori went above and beyond in every way!! Very happy customer

Lory, you are a really nice person

Lori was very patient with me she walked me through the hold process because I am not computer literate so with her assistant I am sure I can now manage in doing so for myself if need be she also explained the policy of the storage unit

Lori was wonderful with the move in process. All was explained to me without any issues. Lori was very helpful. Would recommend this storage facility. AAAAA+++++.

Lori makes things go as smooth as butter. Very knowledgeable and informative. Respectful and eager to help. Thank Lori

Quick and easy! Lori, the property manager is wonderful!!!

Climate controlled storage avaliable.

Excellent place. Lori is manager explains everything great person.

Thank you,Lori for an excellent customer service. The process was quick and easy all because of you. Thanks again.

Awesome PS managers work here, Chicago St, Elgin IL. Most professional, pleasant & nice. They care about their tenants and willing to come to unit to assist with any issues (newly painted doors so latch was hard to move). Love the accessible days & hours!! Much more than many other locations & other companies. Highly recommended.

Lori is a great person and so nice

Lori awesome customer service, friendly, kind and helpful.

Lori was very helpful and she made me feel very welcomed. She is amazing!

Lori is an amazing person with the clients also a friendly welcomed.

Awesome service Lori was the best

Lori was very polite, pleasant, thorough and very helpful!!! Highly recommend

Nice facility. Nice entry app. Prices are high for what you get. I moved last month.

Lori was a great help!

Laurie was amazing and helpful! Almost rented the smallest unit and she should us what we needed and made this hassle of renting as easy and professional as could be. Thank you!

Lori was of great help and service!

Lori Lori Lori! She is the sweetest and most helpful person ever. After many years of having this storage , on move out day Lori gave us water and checked in on us. It’s things like that, I can appreciate and that’s why I will always support PS, they have great customer service and employees like Lori!

Lori was absolutely fantastic!!!! Quick and easy! She called me first thing the next morning as soon and I reserved it the night before! I was struggling with the payment part online so I walked in and she guided me through it throughly and quickly. Walked me to my storage unit, showed me how to get access in with the app etc. she was awesome! I actually dreaded doing this part because I thought it would be more of a drag but it was the complete opposite! Thank you!

Lori is great always Cheary and very helpful always a pleasure to see thanks for everything

Honestly the sweetest owner of a buisness and very clean units/ location

Lory special person and then she helped me a lot when I did make my payment

Picked up a unit I won online during an auction, and I had the pleasure of working with Lori. Very knowledgeable, efficient and nice. I’ve been to many facilities and sadly, customer service is far from common. To top of off she made sure we were properly hydrated and offered us water during a hot day for a big move! Thank you so much!!! Awesome employee, definitely an asset!

Lori is wonderful. Very friendly and helpful 👌 🙂 😊 ☺️

LORI IS THE BEST! GREAT STORAGE.

Lori was very helpful anytime I needed help or information.

Amanda was very helpful with everything 👏

Elisa is the best! And Lori is very accommodating and friendly, definitely recommend this storage.

Lori... she is so amazing,

Lori does a great job!!!!

Lori was very professional and got us into our new storage unit in a timely manner! She made it a painless process.