Quen is good customer service !! 100 percent
Great place to store your extra personal belongings and personal property and your personal possessions etc. And the cleanliness of the property of business etc.The security of the business is sometimes compromised and faulty because of point of entry where as someone else is letting in other people who are questionable subjects or persons who look suspicious and don’t really have any business being there at all. Etc. Trespassing and property invasions etc. The security needs to be improved and implemented for everyone ones safety and business patronage as customers etc.
Laquisha was awesome! She was very polite and very helpful and helped answer all of our questions
Soby was Amazing! Great service! 10 stars!
Muy mala experiencia ya cuando estuve lista para sacar mis cosas están todas llenas de pipí y popo de rata apestan con un ratito que estuve ahí todo el olor a rata se empregno en mi y les he llamado y no me solucionan nada según que les llamara ala aseguranza y tampoco me han solucionado nada todas mis cosas se echaron a perder
I’ve been a customer for a good while already, over a year to be exact. Laquisha the property manager returned my call with in minutes. Not only did she answer my many questions but she went above and beyond my expectations. I felt at ease over the phone, something I myself am always a nervous wreck about. Her knowledge patience and assistance was much needed. I will 110% recommend public storage to friends and family. Thank you Laquisha, bless your heart and public storage for working with me when I needed it the most. This location has been very helpful and convenient !! For any other person needing the space, if you have any questions or doubts take my word, call! They have answers and will assist you and work with you, you will not regret it.
Sorry for the late Google. On Saturday June 13th the new property manger me and my wife spoke to name laquisha is very rude. We spoke to her about renting a 10×20 because we are trying to store a 2 bedroom apartment and she seems to be a bit irritated about her wanting to eat lunch. Mind you we came there around 2 and no one was there but we insist on waiting. She told us hold on aggressively because she wasn't logged in yet. We seen she was on her phone because she told whoever she was talking to hold and no. Honestly she seem be under the influence and no we are not talking about alcohol, other substance After she told us the information on what she had available we politely left. We will not recommend this location at all because of this behavior and encounter we had with her. I hope no one has to go through what we we went through. She is not professional at all and if allowing someone like this to work with customers, this shouldn't be tolerated. I will try the one on odgen hoping for a better experience.
At this facility, I store my heavy work equipment & frequently encounter LaQuisha. Shes always very helpful with maintaining her professionalism.
Always inquiring my well-being & very much approachable, not to mention strives to make sure the property area is well kept. Shes a Keeper!👌🏼
Laquisha is An amazing help and Asset to the Company and I miss her Expertise and Support at Ogden
Stephenie is very nice and profesional
Stephanie She was very kind and provided good rental service. I like this location
I had a great visit purchasing a storage unit with Stephanie! she was great and helped out all the way through and explained everything perfectly i definitely recommend!
If you are looking for self storage, Stephanie the manager is the person to talk too.
Thank you Stephanie for you help
Stephenie was great thanks
Stephanie she's great person on this place and thank you for ur service appreciate.
Stephanie is very helpful with renting my storage
At this location the on duty worker Stephanie is a very big help she always helps with my complaints and get things done I will only use this location going forward
Great customer service with alexis very helpful and very knowledgeable about the store management
Really nice personality nice costumer service perfct thank you
Thanks to stephanie she was amazing
I must say that it is hard to find good service from people and not have to talk to a robot. Stephanie is excellent with keeping me up to date with my storage and helping me understand a lot. This business need more people like her on the team.
Great customer service; First time picking up a storage unit at this location; honestly the best public storage experience. Stephanie is very kind great job!
This location was very clean and neatly organized. There were plenty of items available for your packing needs. I do have to say that Stephanie was amazing at walking me through the process. She was very patient, knowledgeable of the facility and it’s policies and made me feel at ease. Stephanie’s friendly demeanor did not go unnoticed. I will definitely return to this location.
Once again, the alarm goes on.Alarm is so annoying
I'm getting tired of the alarm going on
Alexis is awesome, she helped me make my payment today and I've been at this location for over 10 years.
Stephanie was very helpful
I live right by this location and they always have there alarm on all night I can't sleep at all why cant yall fix it already!
Stephanie she is very good person and very good service
Stephanie was very nice, patient and very professional to customers.
Stephanie was very helpful with my lock purchase and explaining the difference between locks. She was patient with me while choosing the right size unit to rent, great job!
Empecé pagando 200$ mes … 4 meses después era $300. Y si pagas tarde cobran 58$ dólares. Para mi es mucho y no valle.
Stephanie is great with customers. Need more people like her.
Soby was very helpful! Great location
Stephanie has been very nice and polite thanks girl
The attendant Stephanie called me and asked could she help me find a lower rate if it was possible or could she keep me at the same rate
she did a little digging and she was able to give me another three months at the same rate so I do recommend this Public Storage only because Stephanie reached out and trying to help make my experience better
Stephanie is very Nice. Thanks for explaing everythijh to me.
Hard to catch someone on site
Stephanie was outstanding to talk with
Very helpful
Really helpful customer service and good communication skills
Stephanie is very kind and excellent with customers, and she's also very patient. Thank you, Stephanie, for helping us.
Stephanie is a nice person.!
Very polite she help me to get a space.
Thank you very much!
Stephanie was great helping me rent a storage for my car. I was unsure of what size locker to get but she was on point and found me a great price.
Stephanie was very informative thanks
I have dealt with Elaine a few times in my time renting at this Public Storage and she is always helpful. She is very diligent at her job and her service keeps my business.
Good customer service with Stephanie.
The manager Stephanie was amazing. She provided the best customer service experience ever. Stephanie went above and beyond to assist me with my storage needs. She is definitely an asset to public storage. Thank you Stephanie.
Stephanie has been very very helpful, thank you public storage
Been here with them 4 goin to 5 yrs now and this past yrs i notice the gate always up i asked myself we store here with confident that is a secure lot and place of storage but gate is always broken wasy access for a thief to come in and wipe us as the gate isnt shit aftet businesss hours at least im concern in this matter hope it can resolved quickly its been since September 2025 that exit gate been open
Phyllis did a great job helping me today.
Phyllis got me a great space.
Phyllis was awesome at showing me the units great hospitality! Would definitely come back
Es muy amable y atenta selas recomiendo su nombre es Estefany
Muy amable con lo clientes gracias stephanir
I just rented with Stephanie and it was great. I will recommend this location.
Good service and great person Phylis
Very informative staff and friendly Phyllis
Phyllis Was Great help and set up everything for me
Phyllis is of great help.
Stephenie es una persona muy amable y me ayudo en todo lo que necesite
Phyllis was very kind and helpful!!
Phyllis was great kind and friendly and informative !!
Phyllis always helps me with great service.
I would like to thank Tatyana for her assistance in helping me with a unit her customer service was amazing and I appreciate her
Tatyana service is always so welcoming she helps my grandmother make her payment while walking her through the steps on the Public Storage app
Phyllis is a very nice and patient person
Phyllis was amazing and took care of me and my team with professionalism thank you , love working with you all
Phyllis help me with my inquiries.
Phyllis has been very helpful
The alarm here won't stop beeping it's super annoying I can't sleep all night
Turn off the loud beeping that is on all night and day please. Literally pierces your ears all night.
Fix your stupid ass alarm system the whole night goes off and it doesn’t stop I can’t sleep because of it and it’s really loud and annoying
excellent storage and staff
Great service especially from Phyllis on helping me out.
Phyllis gives great service
Estefany gracias por toda tu atención excelente servicio
Estefany fue excelente atendiendonos todo muy bien explicado excelente servicio
Very easy process, Phyllis was extremely kind and efficient. Would recommend to others.
Stephanie was great and my unit is good. Definitely recommend this locations.
Rented my unit today. It was easy and fast. Def recomment this place. The young lady Stephanie working today was the best. Very helpful and explained everything very well and it made me comfortable with renting on the spot.
Phyllis
She is very nice and helpful great customer service
I'm so grateful for Stephanie! She's exceptional and provided me with top tier customer service. Please value her! Considering your limited office hours, which isn't indicated by your paperwork, I was starting to not have the best experience, but Stephanie's demeanor and expertise changed that. I had to leave a review with 5 stars for her. As much as I can appreciate the convenience of an online/digitized experience, Stephanie and those like her are irreplaceable. Thank you again, Stephanie. Much success and promotion from the Lord to you in the near future!
I absolutely love when I have to deal with people with great customer service skills,, the manager at this location was very knowledgeable, patient and extremely helpful with a great sense of humor,,, thank you Stephanie for everything. Oh and this location was nice and clean ‼️
Phyllis helpful in getting great space
Stephane, great person. She helped me a lot, also . Nice person
Wonderful help Stephanie is the best!
Stephanie very helpful and professional. Great service here……thanks
Phyllis help me with excellent service renting online.
Conveniently located public storage facility and great customer service from Phylis at the front desk!
She very nice really her help so much appreciated her very much thank you for your help Stephanie
Stephanie was great with helping me the download the app
Stephanie was great with helping me with storage and renting online.
This place provided me with everything I needed like my space number and access numbe
Phyllis was great assisting me with storage rental. Very polite and patient.
Stephanie is always nice and willing to help a big reason im still at that location
So I went into this location to reserve a unit that was listed as available online, Got there and it book…Whole place booked. And boy was I mad. But after talking with the manager or owner there idk, she actually helped my situation and recommended and public store not far from this one. She a great listener and I really appreciate her patience. Thanks Tatyana I think her name was.
No one is there to ever answer the phone, I’ve been calling for the past week to tell them I needed a key replacement I keep getting sent to voicemail but no call backs. Also I went up there & no one was in the office but they close at 5pm? This will be my first & last time using this storage it’s too much!
The automatic door doesn't really work very well with the phone. I always have problems opening the entrance or exit.
The customer service I received from Patricia was the best I ever had. She was patient with me. She explained everything for me. Really professional. I will be sending everyone I know to her.
Patricia was very polite and helpful. Very thorough in explaining the process to me which I appreciated.
Phyllis gave me excellent customer service..thank you
Patricia at the location at 4220 W 47th Street was the best and very helpful
Phyllis help find great space.
Es muy buena la atencion y muy amables
She's a nice person and she helped me to a lot with my payments and all the stuff he's around to the storage thank you
Im here again to update some information on january 27.2023
Thiefs broke into this place and tampered many locks . And all because they dont have enough cameras on every aisle..a lot of my stuff dissapeared and the reason im frustrared is cause this place is not secure at all .every memeber pay $15 for insurance and once this kind of situation happen they want you to make police report ,they want you to call the insurance ,they dont help you at all .they just want secure their money but not your belonggings.
If thiefts did it once .they will do it again ..bye forever public storage..
I hope they closed this place soon..👎👎👎👎👎👎👎This place deserves 0000000 stars.
Phyllis was very helpful and got me right space
Letty was very helpful I have a space a different location I went to a Public storage close by me and he said he couldn’t take my payment.. Letty explained that I can go to any location to make my payments. I will be coming to this location to make my payments thank you so much
Phyllis is great makes sure everything is smooth as possible great customer service !
Stephanie was great! Came from another location to help me out! Great customer service!
Very good public storage.
Phyllis was very helpful! Very welcoming environment. Easy in and out set up.
Phyllis was the employee that took care of us today. Super friendly, super helpful. Glad we decided to stop by today!
Good services nice person attended
Phyllis gave me awesome service. Got me great.
Elaine is a hard worker and a great person. She's always nice and always has a great attitude