The management is awful
It’s never maintained. The gate was broke for weeks.
I have to find a new place now because I thought with this place being so new it would be under better management taken care of better but it is horrible. I can’t even get into my own storage unit due to the people next to me. I hope I don’t get bedbugs.
They never return calls and the rates are crazy
10/10 amazing storage units and amazing management definitely recommend coming here if you need a storage unit!!
Great service! Sandy is the best!
Horrible place!! You can never get ahold of them. My roommate and I moved out of this storage unit way before December and let them know.. They originally said the storage would be $75 but that wasn’t the case. They are still trying to charge me when I haven’t had any items there and now they have collections calling me. I am going to report to the BBB
Sandy is doing a good job keeping the trash picked up and area clean, I think corp should do a better job with keeping the grass cut..
Very affordable. Convenient location. About a mile from the Interstate 80 Exit 8. And it's right off of kanesville Boulevard. Secure facility, clean, well-maintained, completely fenced in and on the good side of town.
I would give them no stars if I could I reserved a spot to get a storage unit when I went to go look at the storage unit it was way too small the aisles were too small for any kind of truck and so I wanted to cancel nobody was in the office and on the app it only lets you cancel it for the next day well when I talked to the lady to cancel it she said I would not be charged because I didn't move in well they charged me anyway and when I called them to tell them my situation and to get a refund they refuse to refund my money they are nothing but crooks do not rent from this place they will rip you off
Nice and safe they have locked gates and cameras
Excellent facilities providing exceptional customer service
Could barely enter the unit, plowed snow obstructing most storage units. Who knew I would have needed a shovel.
dont waste your time. which is exactly what you would be doing, sat in parking lot waiting for someone to show up. waited for 1hr 30min. while getting ready to leave & go elsewhere someone comes from the back, he looks like he just woke up!
Cannot get anyone to call or email me back. I've called their office over 10 times in 2 days. Left 4 voice-mails. Called corporate. And emailed them 3 times. Nothing. Horrible.
Having no manager onsite can really make things difficult especially when there's absolutely no way to get in touch with the manager directly you have to call someone else and order to set up said appointment in order to see the manager or even talk to him
Property manager was super helpful and nice and the property was nice, overall super good place to store with.
Mike was extremely helpful in getting me set up with a storage unit and explained everything to me very well. The storage unit I got was impeccable.
When i rented storage there i was quoted $76 n then bill came for over $100 n i cant afford it
Mike is awesome, communicates everything well and goes the extra mile to make sure you get every discount and are taken care of!
This is changing from a one star to 5 star for one reason only …
THE LOCATION MANAGER MIKE the best
Terrible lost two months of fee's. And lots of bully style harassment. And after they thanked for business. Then got shady. Unprofessional. Scam you in to fines that you don't deserve. Try to ransom your stuff to you. I think it's bad management. Stuffing someone pockets . Stay away
Their process was quick and easy. The rates are the best around... I called most other places
The units and facilities are all very clean.
Mike is amazing to work with.
You won't be disappointed
Had a great experience dealing with Kris at the Public Storage and Council Bluffs on the railroad expressway he was very helpful dealing with our storage needs.
Nice property and solid units! Been a great experience so far!