Public Storage Self-Storage Units at 91-923 Fort Weaver Road, Ewa Beach, HI

Diane had great customer service and helped me with everything!!!

Clean facility & friendly staff!

This place is Very secure!! I've had quite a few storage units in my life time and as far as security goes, they take extra steps to ensure your stuff stays safe

Wayne was amazing to work with to get the unit rented to me. I strongly recommend Public Storage in Ewa Beach.

I had a great time with this facility! The people that worked there, Wayne and Diane, we always helpful and provided me with all answers to any questions I asked. Furthermore, the facility is very clean and it makes it more inviting. The units inside are climate controlled and I had no issues for the last 4 months. I only moved my stuff out due to getting a new apartment. Great place!!!

There are cheaper storage units, but this public storage is convenient for its location. Diana at this location is accommodating and friendly and answered all my questions. The Bluetooth feature to unlock the doors/gate works excellent!

Diane is so welcoming and informative. Thank you

Wayne and Diane, are always great!!!

Diane and Wayne are great over at Ewa Beach. They take great care of premises.

Aloha, I hope the higher ups at Public Storage appreciate how well both Diane and the property manager, Wayne, at the Ewa Beach location take care of the property. They are both easy to talk to when I have questions, and they both do a great job keeping the property clean.

Diane and Wayne of Ewa Beach are awesome!..

Diane is helpful, polite, knowledgeable, Shes the best!!

I enjoy working with Diane at your EwaBeach location. She is very helpful and friendly I like doing business with her.

Wayne’s has been the best and always took care of us

Diane sales rep was awesome on a Sunday! She took very good care of us not pushy very informational and it was pain free thank you again diane!

My experience at the Ewa beach Public Storage was excellent. Lou and Wayne provided helpful information regarding my storage unit and the overall facilities. I was also given a tour to show me where my storage unit was located. This was the best customer service I ever received.

Lou and Wayne were very helpful and professional. These individuals are a real asset to Public Storage.

There service is awesome… reasonable prices and very professional. Thank you guys for providing excellent service 🤙🏽

It’s September 17th there at two other customers here and zero carts. You’ve got elderly people moving totes by themselves without your carts. Your MANAGER NEVER ANSWERS THE PHONE!!

Diane was very helpful & answered all my questions. Ty

I had a few details regarding payments and access that needed adjusting. Diane was more than helpful. Very professional and very knowledgeable. She was also pleasant and friendly. Nice work!

Very friendly service. Very helpful

Diane was extremely helpful and friendly. She made our transition much easier than we expected. Public Storage has a gem there.

Linda was great! Fast friendly and efficient. Definite assest to company Much Mahalo Lisa Martin

Very clean, nice and cool climate control, and friendly staff. Diane was very friendly and helpful.

Public Storage in Ewa Beach is very clean and convenient. They have it where you can do everything online! I would recommend anyone that lives this side go check it out.

Aloha, that's the feeling I get when speaking to both Wayne and Diane at the Public Storage in Ewa Beach. They both keep a very professional, clean and safe environment. I feel safe going by my units day and nigh. It's both secure and well lit.

Diane from Public Storage at Ewa Beach is amazing!! She showed excellent customer service and welcomed us as we moved our items into our storage unit. We had a little hiccup on our end, Diane was so nice and helped to correct it right away.

I rent multiple spaces at the Ewa Beach facility and I stop by throughout the day and night, always feel safe and secure. The manager, Wayne, is very helpful and kind. He and Diane are both AMAZING, they are an awesome team!! I hope the higher ups at Public Storage realize how great these two are. They are both great representatives of the company brand.

We had an amazing experience with Diane. She helped us every step of the way with getting our unit squared away in a compassionate and kind way. She was very patient and attentive with all of our questions and made us feel comfortable throughout the entire transaction. I definitely recommend Public Storage in Ewa Beach.

Diane, awesome service! Need more people like her. Thank you for your help Diane!

Folks! I had a great experience here. The manager wayne was absolutely amazing! I had a very uncertain move out timeline but wayne was able to provide flexible storage and move in options which really took the stress from my moving experience! I absolutely endorse Ewa Beach Public Storage!

Wayne provided superior customer service. He was knowledgeable and answered all of the questions I had. I would highly recommend this storage facility for all your storage needs.

Really enjoy the app because one can set it up to open automatic and the gate and the door will open automatic as you approach them I thought that was pretty cool so that is pretty good app.

Diane was very helpful and answered all of my questions! I couldn't have asked for better service.

Diane was very helpful, my move into a larger unit was quick and straight to the point.

Diane was very helpful and explained everything throughly

Best experience, renting and getting customer service! Diane from the ewa beach location helped me and my husband and she was great! She helped us get a bigger storage because the one we was in was too small. She was nice, patient and helpful! Definitely would recommend receiving help from Diane for future reference! Thanks again!!!

Wayne was very helpful. I would recommend if needed a storage to speak with Wayne the manager.

Customer service representative was very professional and courteous. Overall experience was fantastic! Thanks again

Went to get estimates and advise for renting one. Dianne at the counter was one of the most friendly and helpful I have had the pleasure of being assisted by. I will be renting. I went back a few days later and Wayne, another friendly and helpful person assisted me and I rented a storage. Both Dianne and Wayne are the best!!!

My experience at this location has be great! Their customer service was very accommodating and the facility is very clean.

Great service from Diane

Diane was very helpful and patient. Helped with the app.

Diane was a real awesome person..helpful in many way especially i had no idea what to expect..

This is one of the cleanest storage facilities I have ever seen. Very secure and extremely convenient. Check out process was just as easy as the check in process. Lots of carts available to use when moving items from your car to your storage unit. If the need arises again, I won’t hesitate to use Public Storage (Ewa Beach). Mahalo’z again!

Diane sure was a great help to me in getti g my storage unit. Plsnty aloha this wahine. I appreciate all her help.

Rented a storage unit from this location and realized that we had needed a bigger unit than what we got. Went into the office, and Diane who was there took care of everything. She was very professional, helpful, and made our transition to a bigger unit quick and easy. Thank you for your help Diane.

Solid experience over the last few years. No issues, damages or unpleasant services. Mahalo!

Just got my storage space last weekend. This was my first time renting a storage and didn’t know where to begin. I called last week Sunday and I spoke with Diane. We went over to the office to meet with her and check out the different storage sizes. Diane was so helpful and answered all my questions. She made it easier for me to decide which storage space to rent. Diane is friendly and she’s awesome! 😀 I strongly recommend this location. Thank you for your awesome customer service Diane!

The storage facility is clean, secure and the staff is very friendly. Wayne was very helpful and easy to talk to.

Upon high recommendation for a storage space at Public Storage Ewa, I found the facility and personnel support excellent. Wayne was very helpful in showing me the available storage spaces and helped me choose the one that suited my needs. With his dedication and help the registration and instruction process was painless.

Diane was awesome! We got all the info right there and she booked my account quick and professionally. Thanks Diane!

First and foremost, I must explain how personable, polite and knowledgeable Wayne is. There hasnt been a single question he could not answer immediately, and each answer is not just complete, but explained in detail to me. I am currently downsizing, and have been at the storage quite often the last month and this one. Wayne is always on the move, whether it be tending to the front desk or in the facility cleaning or inspecting it. And this facility is very clean i might add. Since day one of entering the facility and storing my things here, Wayne was the one i met with while applying for a locker. The process was quick and easy, of which i attribute mostly to Waynes extensive knowledge, but another important fact is because he was very personable. In my profession, i speak to hundreds of people a month, and at least a thousand for the year, and i can tell right away when someone is genuine and sincere, compared to being fake, or a "get away from me now" attitude or "all business." He was personable from the start, and i carried a conversation easily with him. In a place of business its important to have people that are personable. Knowledge of the facility is also important, but the personable part in my opinion is capital. Both are vital, and one without the other is unbalanced. Wayne masterfully exhibits both. I cannot express enough how grateful i am to have met a sincere, genuine and kind man at my storage. I mean who knew? I give Wayne and this facility 5 stars, because of easy access, questions that are answered promptly, cleanliness, and the man responsible for making it so.

Diana from Ewa public storage is the best help you can get thank you for everything 🤙🏼

Diane is truly an ANGEL! She helped me through a difficult situation and helped me secure a storage unit! Her professionalism, caring and personable personality made the process move so easily. Mahalo Plenty Diane!!

Diane at the ewa beach storage was so helpful and kind. You can tell her heart is pure and she's really about the customers. Would def recommend going to her

Diane was very helpful. She has great customer service. Very welcoming! I hope we can receive the same service with all staff members!

Diane is always friendly and the staff is always helpful.

I wish there was a separate rating section for workers. The person I had dealt with was Diane. Diane is professional, kind, and very easy to talk to. I would give her 5 stars if there was a section for workers only. Overall customer service was great. Easy to access the property especially with their app. My only issue with the company is the hike in our rent. We had rented the storage unit back in May of ‘21 and had gotten an email saying our rent for the month of November will increase by $120. Luckily we were in the process of closing on our new home and would be out of the storage unit before November. I expected a rise in the rent, but was taken back by how much it would’ve increased. In short, I would use Public Storage Ewa Beach again if needed, but would like to see the rent increase not be so high.

Super fast service from Fern.

Diane was very knowledgeable, friendly and helpful.

Great customer service, as a new customer I am impressed how easy and quick it took to rent a storage space...thank you Diane for your help!!!

Diane opened the account with me and closed it with me today! She represents the company well and if there is room for promotion she deserves it! Never had any problems with storage here either!

I've used this facility for last 2 years. Diane is always very helpful. Customer service and her aloha is the best by far. Clean facility and easy to use. Couldn't ask for a better storage facility. Thanks to Diane this facility is thriving !!! Aloha

I've used this facility for over six years. Always great customer service and if there's an issue Diane will assist the best way she can. Clean facility and easy to use. Couldn't ask for a better storage facility.

Diane was very helpful, courteous, and answered every question I had. She even took the time to show me around.

OMG!! Bran was super helpful! I am now renting a a storage unit! If you need help, and need a storage unit, please see Bran! Thank you Bran! You have the best personality ever!!!

Diane was such a huge help! I have been renting from here for about a year. It was time for an upgrade in size and Diane not only helped me get a better deal but was also considerate of how far/ the distance of my new unit would be from my old one. That way I didn't need to walk far to relocate my things. Amazing service thank you so much!

Started my rental today and Diane was so helpful. I appreciated her explaining everything to me and making me feel welcome. Thank you Diane! I highly recommended this location.

This place is very convenient. If you need a storage space see Diana. She's super friendly, honest, professional and good customer service. Recommended for everyone...💯🤙

I spoke with Wayne, he is a people person. The extent of his customer service skills is outstanding. I kept changing the date of rental and he was soooo pleasantly patient with me. The process of obtaining a storage unit was easy and contactless.

Diane was awesome!, she was so friendly and patient with showing my various units. I highly recommend to see her if you need a unit

Great place, Diane was extremely helpful and made the process much easier! Highly recommend.

Diane was such a help for my family! She made sure everything was throughly explained and even had patience to go into more detail wherever there was confusion. My aunt needed help with the entire process and Diane made sure to make it was smooth as possible. Mahalo for all your kokua! made the trip to the storage that much better AND easier.

Clean location with high security. Definitely would recommend for a storage unit in the Ewa Beach community!

Wonderful staff at this location! Wayne and Diane really are thorough and knowledgeable. Thank you for your assistance and guidance with the whole process! Liam (solar system boy) says, “Hi” to Diane LOL.

Diane was superb… she was very helpful, professional, and took the time to explain everything in detail. The facility was clean and unit/floor easily accessible with multiple elevators.

Transferred a smaller locker to a bigger storage unit. Diane was very helpful and the process was amazingly quick ..... Cant say enough about the staff here at Public Storage Ewa .... have had nothing but great customer service every time Ive been there. Would definitely recommend to anyone.

Wayne and crew epitomize customer service! Respect and responsiveness every step of the process. They listened to what my needs were and provided accordingly. Refreshing to be treated like a person instead of an account. Go see Wayne for your storage needs!

Thank you Manager Wayne for being so helpful and kind. Very patient and the Ewa Beach location is very spacious, easy to navigate.

Wayne was very professional and accommodating. Always ready to take care of what you need. Highly recommended! Mahalo!!

Very pleasant employee named Diane was very helpful in getting me into a storage unit in a quick manner. Very informative. Thanks Diane

Easy and convenient place!

Diane was Very friendly and really helpful

Diane has helped me with a few transactions. They have already been smooth and problem free. Been a customer for a few years, happy with the facility and this pleasant employee.

'm in the process of moving and need a storage unit to house my belongings. Public Storage had the best price for a 10x15 unit compared to their competitors on the island. The sign up process was easy and straight forward. Move in day was a breeze and hand trolleys are available to help with the move which made the process much better. I moved in 5 days after my move in day and when I tried to enter the storage unit my code was denied. I went to the front office and come to find out it's for security purposes which I understand. Wayne was easy to talk to and very courteous. Great customer service. I really my experience at Public Storage was excellent and would definitely recommend to anyone needing a storage unit.

Diane was very professional and helpful. She efficiently and effectively moved me into a bigger space. It was seamless and fast. I was extremely satisfied.

Stressed trying to find a last minute storage unit to store my belongings, and thank God for the staff at Public Storage in Ewa Beach! I spoke to and was assisted by two employees, Wayne and Mark (I made sure to get their names!), who helped to make the process so seamless and alleviated the stress! I highly recommend this Public Storage location; make sure to ask for Wayne or Mark! :)

Nothing but great service from Sean and Wayne very helpful with all my needs also great price for what I was looking for! these guys are very very friendly I definitely recommend this public storage out of all because it has climate control! it’s also very clean and safe . (Ewa /25725 public storage)

Awesome Customer service from Diane. She went above and beyond to meet all our needs. Was very helpful, informative, and friendly. Gave us the perfect storage space that we needed. Highly recommended.

I’ve lived around the country and have used storage companies in just about every place I’ve lived but the Public Storage in Ewa Beach is hands-down the best. The personalized customer service is unmatched. They even call me to make sure everything is ok when they notice the vehicle isn’t in the spot I rent after a few days. I can’t say enough about my interactions with Wayne. He makes me feel like I’m the only person that rents a unit and I’m sure every other person that has a rental in there feels the same. Five stars all around. Wayne you’re the man!!!

What year was this storage built?

Honestly, it doesn’t matter whether we are in a statue a global pandemic or not; I have always been the type of person that I will pay the money to go where I am appreciated and respected as a valued customer/client. Well let’s just say I have been coming here since 2013 and don’t choose to go anywhere else and the main reason for that is Wayne. Yes the price is a little out there I will say that, but to know that I have a safe and secure place to have my items that I cannot have at my home is such a load off of my mind. No stress, no hassle, no complaints. The hours for the office is really awesome to be honest not like a lot of other businesses that close at 4 and you can never get there in time after work if you need to deal with an issue. I just want to take the time to say that Wayne is such an awesome property manager and I don’t know how things would be as organized if he wasn’t. Wayne has always helped me in any situation I might have been in and had just gone beyond the call of what I believed his duties to have been limited to. He shows you that he’s there for you to help you. For example, the last time that I had gone to my storage I received a phone call from Wayne to inform me that my storage wasn’t quite closed all the way, which opted us to go and have it properly closed. Had he not contacted me I can’t imagine what would’ve happened to my things in that storage. I saw that as Wayne being thorough and diligent at his job, a person who takes prides upon his work which anyone can tell you is rare these days. So a big much mahaloz to Wayne for being the awesome person that you are. Keep up the great work.

Great customer service from Diane. She was helpful and answered all my questions. When I made my reservation online, I'm still not sure how big of a storage I need. She showed me all options and sizes and that was very informative when I made my decisions.

Diane, Thank you again for educating us on our options and then helping us with the transfer. All of the paperwork was completed in less than 10 minutes and we could get back to work. We also saved some $$$ and plan on staying on as a tenant for a long time. Aloha! Greg & Dan

Service was excellent, I removed my belongings to be put in another location with no problem. Carts was available for me to use.

Perfect timing and Excellent service from Diane at the Ewa Beach storage. I had hard time hearing and she made sure I could hear and understand everything I needed to do. She even showed the space to me before I even decided. Thanks for all your help Diane

I originally started with a 5x5 space. When I realized it was too small, the front desk (Diane was my associate at the time) was a tremendous help with upgrading my storage! She was super quick, friendly and very pleasant to be around. Highly recommend this place.

Awesome customer service and they’re always so helpful!

The space is clean, easy access with the code they give you to enter, and secure. The staff are very polite and experienced, they were there when we had issues and always available for anything. Thank you Wayne and Diane for making sure our items in storage are staying there safely and securely with your expertise.

Very professional and helpful. Property associate Diane very friendly and very knowledgeable

Diane was amazing!! She answered ALL my questions and concerns! Customer Service was on point!! Mahalo nui Diane!! Kilohana & Leroy

If you ever need assistance at this location (Ewa Beach), I highly recommend Diane. She was welcoming, courteous, very helpful or to sum it all, she has an outstanding customer service!

During times like these. I chose to sell my house. We’re trying to get a bigger place due to the small place I already have with growing kids. But, I didn’t think I sell so quickly and haven’t found a place to move into yet. Plan B went into place. Moving in with my brother until I find out new home. However his place is an even smaller place. So we needed a storage unit for sure. Diane helped me. Super friendly when she first called to confirm my unit. She was EXTREMELY helpful. So nice too! Took me to ALL size units I was looking into after the glitch online. Found the right one for me. And a nice promo to help too! She was THE BEST! Wayne was another gentleman I met there too. She introduced me in case I ever need any help. Who would be able to help if she wasn’t around. And he was nice too! After a week in. I realized that I need to move faster as I calculated wrong. Diane helped showed me to a bigger unit. So patient. Showed me 2 bigger size units and so patient as my husband and I decide. Went with the biggest one. The transfer was so nice. I told her I’ll get everything transferred in hours. I sure did. The next day Wayne dropped by my old unit and inspected and didn’t even need me to come in to sign it off. I appreciate during covid I didn’t have to take the extra step for sure. The team work is nice too. I got an email that my transfer was complete. The facility is very clean and I saw Wayne spent all day spraying down the units outside to sanitize or pest treatment. That’s a great thing. Yes, I was in and out all day. I’ve only met these 2 and they are GREAT! They remembered my name and greeted me and ask if everything was alright. I love it here for sure. I had other places. This is the best experience I’ve had.

Diane is wonderful-patient and responsive. She even skipped her lunch break to help us. Thank you Diane!

Diane was very knowledgeable and confident with her information and rental operations. Diane has a very nice personality. Thank you Ian Ross

We've opened and closed a storage many times at this location. Wayne, Mark, and Diane is very patient and always provide their clients with the best customer service. They are always willing to help in getting you the right size storage for your needs. Wayne's staff will brighten your day with a smile.

Wayne was extremely professional and helpful during our move-in process. Thank you again Wayne, I recommended renting here it is very clean and has lots of security.

Absolutely love the customer service, amazing team! Diane is the best! Highly recommended!

Wayne was awesome and helpful explaining the benefits of doing e rental. Not only safe its also fast and easy. I would totally recommend this process to everyone, contacless rental is way to go. This property is also gated and very clean.

Diane was amazing and quite helpful in finding us the perfect size for our needs. The process was very smooth and efficient. 👍Diane

Wayne and Diane were amazing; professional and above all kind. Right from the beginning they were both friendly and easy to work with. There was no hidden agenda on how to make you pay more. They have definitely taken care of all their customers during the COVID situation. The site is clean and well organized. If you need to store your extra belonging for a short or long period of time this is your place. Thank you Public Storage Ewa Beach!!

Public storage has great services Diane is a wonderful employee

Accessible, friendly service, easy billing process!! Thanks for keeping my stuff safe! Thanks Wayne!

Diane was superb! She was very professional and very helpful...made our experience worth it...Having her there at the facility is definitely an asset for the company. She even called me to check if the tool box that was left out was ours, just to make sure...Thank you, Diane!

NEXT dOOrs!!@ s0 LOVEly & PReTTy

Dianne was incredibly helpful and friendly! She showed us a few units to see what we would need and tried to get us the best deal possible. 10/10 definitely recommend!

I went in with the intent of getting a storage unit and Wayne assisted me the whole way and made the process 100% stress free. He asked me a few questions and knew exactly from my answers which size storage container was best for me. I highly recommend this Public Storage. Thank you Wayne.

Diane, is very helpful and informative. She answered all my questions. Great working with her.

Diane was very helpful and patient during the process of renting a unit. Overall great experience with this location.

Very, very helpful. Diane was incredible. She was on point and showed me and my wife options that fit us. She broke down every option that best describes our choices. I would recommend her to anybody for best service, quality and her personality is again 5 stars! Thank you so much Diane. You are the one!! God bless you.

Great experience with Diane. We appreciate her willingness to find us a storage best fit for our needs.

Very clean. And Diane at the Ewa location was very nice and professional

Quick and easy service! Diane was excellent to work with!

Wayne was amazing in helping me pick the right and suitable unit for me and my family. He was patient and courteous. He made sure that i got everything i needed for a smooth transition. A clean and awesome site to hold your treasured items.

Diane assisted in helping me find a storage unit that’s within my price range. She was very friendly and knowledgeable. Although Ewa is ways from my new home, it was referred to me due to their customer service.

Awesome customer service! Wayne is attentive and always helpful. Information was clear and made it an easy choice to choose Public Storage Ewa Beach as my storage facility.

Diane and Wayne have made my tenancy at the Ewa Beach Public Storage a wonderful experience. They were both very professional, kind, an exaggerated customer service!. The unit was just enough space for my small family and I. Whenever there was an issue Wayne took care of it within a matter of 5 minutes are so. I would definitely do you like their service in the near future if needed and recommend all who are looking for short-term or long-term tenancy with Public Storage.

Thank u so much mark for helping me with my questions i had about storage and my purchase of storage boxes

Excellent place if you’re in need of extra storage space. Staff is friendly and efficient.

I came into the property office and Wayne helped me with the purchase of boxes and packing supplies. This location is clean and the staff are friendly. Thank you Public Storage in Ewa Beach!

I’m not one to write a review, however, I always feel guilty about not giving credit where it is due. My husband and I came into Self Storage looking for a unit that could hold our household belongings temporarily. We had the pleasure of being assisted by Wayne, who listened to my rant about our situation and knew exactly what to offer being on a tight budget. I would highly recommend this place && allow Wayne to serve you. His exceptional Customer Service is what is over the top.

From initially contacting a customer service representative at the call center to the property representative, the entire experience was excellent. Moving is such a challenge and there is hardly a thing as an easy move. Mine was no different - I lost my u-haul keys, my phone and missed my check in time for the moving van. When Araceli at the call center assisted me, not only was she professional and compassionate, but she assisted me in getting a great deal on a storage unit. She was both patient and polite, a breath of fresh air for a stressed out individual! I hope that every call center representative treats each customer as well as I was treated. It makes a world of difference. When I arrived at the property, Diane was the icing on the birthday cake, pleasant, polite and considerate. She is very consumer-oriented, and was extremely helpful in suggesting alternatives to my short-term storage needs. As a Human Resources professional, both of these associates are the cream of the crop in terms of superior customer service. This is how you gain customers, maintain them and receive continuous referrals. I can't imagine using anyone else. Heartfelt thanks to Araceli at the call center and Diane at the property. Management, please reward them!

Diane was awesome help. The day I had my appointment, she was behind due to the weather delaying her computers but still managed to help me and another family out. She was very honest and I greatly appreciated that, being my first time needed to rent a storage, I had a lot of questions and she was able to answer all of them. I reserved my unit online and I just needed to finalize my rental, the website was easy to maneuver. The sent follow up calls and emails which I like especially with the craziness of moving it helps. -Special thanks to Diane, she was two weeks in at the time of my appointment but she could've fooled me because she knew her stuff and the way she acknowledged everyone that entered the facility that day apologizing in advanced for technical issues (she was the only one working) I thought she had some years experience, but I thought she was awesome, she made me comfortable with using this facility. So, thank you Diane! -Facility is neat, clean.

Diane at Ewa Public Storage was most helpful, courteous, friendly and ultimately very professional. She took me on a tour of the facility and showed me where my unit was located. The facility was very clean & secure. I would recommend to my family & friends if they ever need to store anything. Mahalo

Sylvia, is a great one she care and make you feel like family ;-)

Wayne and Mark are the BEST! :) I’ve never had such exceptional customer service! Definitely recommend this place! 👍🏼👍🏼

Awesome customer service, everyone there is very friendly especially Wayne & Mark! Any storage service you need, Public Storage is the way to go! No disappointments what so ever! Highly recommended! :)

Wayne was very helpful! He made the process of signing up for a storage area pretty easy. He is straightforward so one needs to listen well. My friend and I are seniors and my friend more so than me, however we were treated well. Another gal named Diane/trainee, helped w/my friend while I went to check on my entry code. Overall a good experience!

If ever need storage they will be first on the list

Just got a space there. Place is great! Wayne was extremely helpful and did an awesome job getting me settled in. Mahalo!!!

Need more dollys. This place is SUPER secure. You gotta type your code getting in the door, and when you get on the elevator everytime you enter the building. Great price for our climate controlled facility.

Wayne and Mark are amazing employees. They are both incredibly helpful in finding solutions to the many problems that arose in my experience. :)

Walked got a fist bump 👊🏻 knew it was gonna be a great experience thank you Mark

Wayne is awesome!!!

Very clean, secure, and staff is very helpful.

Staff was friendly & professional. Facilities looked clean and secure. Overall it was a good experience.

Wanted to share my experience. I quickly needed a small storage space and was new. Didn’t know what to do and Wayne was there to assist me and help guide me to a nice size space. He was easy to work with and clear on everything. So I would recommend him for sure. Wayne was awesome thanks for the help and friendly service.

Wayne was awesome and polite. Very helpful. Highly recommend this facility and ask for Wayne. Great job 👍.

Very knowledgable and very helpful.

Greatest storage, convenient space and excellent customer service!

Wayne was able to help me find a perfect storage unit within my time frame and budget!! So thankful for Public Storage.

Very Knowledgeable. Very nice. The atmosphere was very good. Love the kind. excellent service =)

Fantastic experience. Wayne and the crew are extremely professional and will go out of their way to help you out. Came in here on short notice and luckily they were able to accommodate my needs. Would absolutely use Public Storage again if the need arises!

Manager was knowledgeable and able to assist on what type of storage I need for my home goods. Provided necessary information needed on how to access facility and rules so no miss understanding. Also, went through all documents and answered any questions I may have. Customer service was excellent and professional. Thank you for the time.

My husband and I arrived apx. 30 mins before closing time not sure of what we needed or wanted. Wayne was extremely helpful and patient. He walked us through the property, guided us through our decision and was eager to answer all of our questions. Additionally, they offer super convenient moving supplies bundles (various sized boxes, bubble wrap, etc) at a great price. Wayne helped us pick the right amount of supplies as well as correctly estimated the size of storage space we would need. We are so happy that we choose this property. This choice made our preparations to PCS alot less stressful. I am satisfied with the price offered for the unit as well as the service we received. I highly recommend this storage facility for all of your moving needs!

Have been a customer here for the last 2 years. We were lucky enough to get a drive up space, 10x25 feet. It is the cleanest, nicest storage space we have ever had. The management and staff have always been friendly and helpful. The price and cleanliness of this facility is the best on the island compared to everything else we have seen. Highly satisfied customer!

LOUIS was very professional and helpful

Moving can be a stressful time, Wayne understands this and treated us like we were VIP's at a 5 star resort. His attitude and knowledge were incredible and he was able to get us into storage in a very timely manner. Over the course of the last few weeks, I have looked forwarded to exchanging pleasantries with Wayne. Thanks Wayne!

I came in not really knowing what I needed but Wayne the property manage was able to guide. Hes very informative and has great customer service. I would definitely recommend this place

My public storage associate by the name of Louis was over the top friendly and professional. He is the epitome of exceptional customer service. He’s a great asset to your establishment.

I had a great first experience with Hawaii self storage. Wayne did a fantastic job with knowing exactly what I wanted and needed as far as a unit. The facility was clean and very convenient.

Awesome customer service!!! Thanks Wayne for all your help. Recommended!!!

I highly recommend this place! You won't be disappointed. Mark has great customer service and is on top of his game! Give this place a chance!

I highly recommend this location!! Place was clean, great price and staff. Mark provided excellent customer service and did an amazing job explaining everything to me. He really went the extra mile to help me make the best choices for my storage needs. You can tell that he truly cares about helping people! Thanks!

Mark definitely exceeded our expectations and customer service skills outstanding!!!!! Thank you Mark!!! Definitely would recommend Public Storage and Mark's expertise!!!

Best storage in the West, great customer service from Mark and George! Go raiders!

Our family was put into a difficult situation. We had to up size our storage due to having to find a new home. Wayne gladly showed our family the up size options along with the affordable pricing that they offer. We were able to upgrade our storage space and have an ample grace time to transfer to our new larger space. Wayne took care of our family twice in the time of need with professionalism. We can rest assured that our belongings that we transport to our storage will be taken care of with the upmost care. Thank you very much Wayne for all your help and advice.

Thanks Mr. Wayne for taking care of my family. Getting us in and out, very professional! Great personality! Thanks for servicing us.

Kinda pricey and can’t find a cart to save your life

Helpful staff

I walked in seconds after they opened. Wayne assisted me with my purchase and offered a suggestion or two to ease my packing. Thanks.

Wayne was absolutely great. He was very professional in going through the rental process with me. I would highly recommend Public Storage to everyone needing storage. And If any customers are near Ewa Beach and they need storage....go see Wayne and Mark at Ewa Beach Public Storage

I called the customer service number and went online to reserve a unit. The price online was way cheaper than the quote over the phone. Unfortunately, I checked the wrong size unit online. Wayne did the honorable thing and offered me the lower price that was online for the unit that I actually needed. The phone quote was $171 for a 7.5x10 feet unit. I checked the 7.5x5 feet unit at $136. Wayne checked the price and offered me the lowest price available which turned out to be $154 per month. The insurance which is mandated by state law was more than reasonable. Wayne was articulate, personable, professional and explained everything that needed to be discussed and made sure that I understood everything before I checked the boxes acknowledging that I understood that section. FYI, much, much cheaper than another competitor which I won't mention. Security is the best I've seen at storage companies. I will be recommending Public Storage to all of my friends and family members. I wish I had checked Public Storage first. Thanks again!

Wayne is awesome. He is always very friendly and informative. He wasn’t pushy at all. This is our second time using their services. We have never had an issue. It’s always immaculate. Wayne is always helpful and explains everything thoroughly. Keep up the great work, Wayne!

Awesome service!

I had the employee, Wayne work with me and he has been very helpful. Very professional, made sure I understood the policy. As a first time storage renter , I am satisfied with it and would recommend it to family and friends.

I rented a storage space for 5plus years, if I ever need space again I most definitely will be back. Wayne and his team over the years were a pleasure to work with.

Great customer service and the location is clean. Wayne was very helpful in choosing the right storage unit for us

Friendly service. Just wish I knew about the lock that I needed to purchase. I was unaware of that but it was a decent price and Wayne was very professional and friendly.

Attend monthly auctions.

This Storage location is very clean & easy to access our unit. The staff Mark was very informative and professional!!!! We will recommend our clients and friends here. Thank you for such great customer service, Mark.😃👌🏼

Great customer service! Wayne knows you by name and is very helpful.

Wayne is so patient, knowledgeable and professional. I would recommend my friends to use this Public Storage location.

The property is secure and the employees are very helpful and respectful.

Very clean and well maintained facility. Mark O. is super nice and very accommodating. Awesome customer service!

I am a returning customer. Had a great experience the first time around......... that's why I came back.

This is my first time utilizing a storage space and Wayne provided awesome customer service from beginning to end. Answered all my questions with assurance as well as showed me the easiest way possible to get to my storage locker. Very friendly and clean. Thank you for everything you have done for me today! Overall 5 stars and a happy firdt timer!

Wayne was very respectful and accommodating of our needs for a storage place. He explained every detail very clearly and answered every question that we had. I also got 50% off of my first month rate. I will definitely recommend Public Storage to my friends and family. Thank you and Godspeed!

Wayne did an excellent job! Pleasant, polite, answered all of my questions, and showed me everything I should be aware of. His service wasn't 5 star though, it was at least a 6!

This place is clean and chilled. The items that we stored here weren't dusty when we moved out. Very satisfied with this place. Wayne was very helpful throughout our stay. Thanks Wayne! We'll be back if we ever have the need again..

Manager Wayne was very knowledgeable and helpful to us. Thank you for such excellent service!!

Mr. Wayne was more that generous and patient when it came to helping me find the best space at an even better price. So happy I went to Public Storage.

True Story: My car in storage was vandalized. The theif broke my passenger window during the night and sat in my car hacksawing the key ignition to start it with a screwdriver. luckily i removed the starter relay and they never succeeded.. Storage staff were no help and said: video was dark they saw no one. Storage access door combination was malfunctioning for weeks and i once got stuck in elevator as it was questionable. The constant rate increase prompted me to find a better storage.

I am very satisfied with the services provided here. Facilities are clean and accessible. Staff is very helpful and courteous. Wayne was very helpful and answered all my questions in a professional and friendly manner. I would definitely recommend storing things here.

Wayne opened store 10 before opening time. He assembled the boxes fir ne and put them in my car. Excellent service.

Great service, loved location, reccomend it to friends

Blaine the property manager was terrific! He has great customer service skills and was very accommodating. I would definitely recommend this place!

Ewa Beach Public Storage staff is wonderful and caring. They are always friendly. Thanks for being wonderful staff.

Courteous and very friendly Team Members. Wayne's knowledge/expertise in securing our confidence ; is above Par. The experience with Ewa Beach - Public Storage is EXCELLENT! I highly recommend this very CLEAN and SECURE facility...... Jbermuda

Do you still have the uhaul van to rent?

Very expensive

This location is perfect, close by and easy to access, the people are super friendly and always there if you need anything. Luv this company!

accessible, friendly staff always! problem solvers who are helpful & accommodating. thanks mark o. for your kokua yesterday in handling my billing matter.

Awesome job great business and facility thank you Sylvia and Mark

I was hesitant about public storage, I had never done it before but Wayne made it comfortable and pain free of a process and I most definitely recommend public storage. They take care if tou and walk you through the process one step at a time to understand.

I always enjoy coming to this public storage. The staff is very helpful and always knows what their doing! Great place!! And very clean!!

I am moving to Ewa Beach, HI, in the next few weeks but currently visiting for house-hunting. Since we had to go back to San Diego to complete our move, we decided not to take back things we weren't going to use until after our move completed - like golf club and sporting equipment. We found the Ewa Beach Public Storage and made arrangements to store those items until we return in a few weeks. Silvia made the arrangements quickly and guided us on the right size of storage locker we would need. It was perfect for us and done very quickly without any hassle. The help she provided, along with her friendliness were awesome.

Sylvia was of the greatest assistance from the moment we spoke over the phone for reservation confirmations until the completion of the deal where she handed me lock & keys, and further more after when I was moving items into my storage. She took her time to show me two different options and explained what each had to offer. She even took the blame for a mistake on my behalf which forced us to redo contract but remained very courteous throughout. She had a busy day with plenty of customers back and forth but still made time for me to access to a pushcart. I was able to get everything done and in storage by days end. A little thanks goes a long way. "Thank you Sylvia

I just have to say, it is so refreshing to have great customer service. I would like to mention Wayne. He goes beyond good customer service. He helped me fold boxes, he helped me put stuff in the car, and he acted like that was part of his job. He is very knowledgeable, professional and helpful. It makes the price im paying for this storage, a little easier.

Clean,and great management

Mark provided great customer service skills while transferring to a bigger space. Clean property and very professional and Wayne also helped us with more info about the storage space. Will be recommending to friends and family!

I received excellent service from Sylvia when I was renting a space. She showed me lots of Aloha and walk me through the whole process. Thank you very much, Sylvia!

I DROVE 13 MILES AND AFTER WAITED 2 HOURS TO FIND OUT THE HOLE ADVERTISEMENT IS A HOAX! NOTHING TRUE, JUST THEY TRY TO GET YOUR MONEY!

Wayne was great!! Excellent customer service. Everything explained in detail. Storage size exactly what i needed. Location and office clean and well maintained. Very satisfied!

Awesome service! Hoku worked with us to help find the best storage unit for a price we could afford. Plus everyone was so friendly and helpful. Glad we are working with them now.

Wayne Hoku was extremely helpful to our needs and answered all our guestions. The space is perfect for all our items.

Mark helped me a lot and I could find good home thanks to his advice.

Great customer service by Hoku. She explained everthing in great detail. She was also very patient with me.

Wayne was excellent to work with. He helped us get exactly what we needed. Great customer service!

Facility is nice and clean, but the customer service was even better. Got there close to closing time and Mark did a wonderful job of going over everything with us without rushing.

Got locked in the gate (my fault) reason for low rating is there is zero numbers to call to get let out. Because of that I was late to work and had a really crappy day.

Had a really good experience being guided by auntie Sylvia, I never been on to a storage place in my life and she showed me how everything works, many mahalos for the service.

Wayne was amazingly detailed and catering to my needs. Great customer service in understanding and clarity. Thank You Wayne!!!

Got a great deal on moving boxes at this location. Kathy was very helpful, on the phone as well as in person!

Wayne was very professional and knowledgeable in helping me out. He showed me everything that I needed to know and answered my questions. Thanks.

Awesome crew, very friendly, always greeting when you walk thru the door. Very clean facility!!!

Good service

Very nice and clean place to store your personal property. Wayne was very friendly, professional, thorough with everything and gave an excellent tour.

Go to Kathy for assistance if you're ever in need of a storage unit here! :) We initially came in and approached a guy, who had his feet on the counter and he appeared to have very little interest in helping us. We ended up making a reservation on our phone since it was cheaper, and walked back into the building where Kathy welcomed us upon entrance. She showed multiple sizes of units and helped us pick a size based on our needs, and the paperwork was a breeze. Thank you, Kathy, for helping us!!! It was a please chatting with you. :D

MISS KATHY DOING EXELENT CUSTOMER SERVICES. ALL THE TIME FOR ME.

Kathy was AMAZING she was super friendly and extremely knowledgeable! Really made us feel comfortable with our decision to go with Public Storage!! Thank you Kathy!!!

I've never had to rent a storage container before and Wayne in the Ewa Beach location was very helpful in explaining everything there is to know about the variety and size of the space that would benefit us and our needs. Took us on a tour of the property, explained the do's and don't's, was very pleasant in his presentation. Mahalo nui👍

Thank you Kathy and Martha for an excellent service

Really large, public storage facility, right off Kam Hwy. Great facility, good staff, but a little expensive.

Annie and Kathy were so helpful when I came in today and are so knowledgeable of there job to aid me I left so happy and appreciative thank you girls your great!!!!!

I appreciate all the assistance that I receive from Kathy. She's knowledgeable and friendly. I feel that she's a great asset for your company.

Kathy was extremely helpful, and very informing with finding the right unit that would work best for me. Very friendly and would highly recommend coming here if you need a storage unit.

Just went in to grab some boxes and was seviced by the manager Wayne. Now I'm getting a space when my storage arrives from the mainland. He was extremely efficient and helpful taking the time to show me units and go over all of my options. The property was clean and not packed with business rentals and there customers.

Martha and Wayne were awesome. Provided great service. Very patient with me. I appreciated it.

Kathy and wayne ewa beach excellent service

Great service. Good communication and great rates.

It's clean, air conditioned and the staff were friendly and helpful.

I love and appreciate good customer service. As soon as I walked in the door I was greeted and welcomed by Kathy. Kathy has such a warm and welcoming personality and is a great conversationalist who really takes the time to get to know what you need to serve you best. Kathy is a great example of what customer service should be.

We have some items from our house we store here and it is very convenient right off of Ft. Weaver. Mr. Wayne has the best customer service.

Received exceptionally great service from Kathy at the Ewa Beach Office.

Thank you, Kathy & Annie, for being so helpful!

We've been here before and the employees were very Nice! I'm coming back and not to my surprise, they're still very kind and helpful. I must say, wonderful customer experience!

The service was awesome. Prefer you guys talk to Makerita, she was so helpful and provided great customer service. Eveything was simple. Reserved online, came in and got it right away. Lighting fast.

Staff was very friendly. The only storage location I could find right in the Ewa area. With that said availability can be limited. Prices are fair compared to other locations. The unit cost does not include the insurance which is required and purchasing your first lock through them. The room is climate controlled which is nice. The only downside as im sure is with any full storage facility; the parking can be limited during the day to unload your items and you may wait a bit for the elevator if you are on an upper floor.

Great service from Annie. Ewa Beach represent.

This location was awesome. Wayne helped me this time and he was super helpful. I was switching lockers and it went smoothly. My experience before was also great, although, I forgot who helped me that time. Mahalo Public Storage ʻEwa!

Clean, secure and great service. Maggie and Wayne provided expert advice and the rest of the team has always been helpful. When I accidentally failed to lock my unit correctly, I received a call right away. Sleep better at night knowing contents of household safe in public storage

This place has a great staff. Makerita was very helpful with making sure that I had the appropriate size unit to store my household goods. The prices are also reasonable compared to the competition in this area.

Amazing deal on first months rent. The entire staff is very accommodating, informative, and super patient through the entire process especially if you have questions and concerns. Makerita will take care of your needs with a cheerful smile and friendly personality. Nice facility. Definitely refer others here.

Makerita did an outstanding job!! very professional, friendly and helpful. Did help me, explain everything, fast and profficient. As of the storage area, its clean and they have all the thing you needed for packing.

Our decision to utilize this particular location of Public Storage was confirmed through the well-maintained and secured facility. The exceptional customer service provided by Maggie only fortified our positive experience. Thank you Maggie!

Wayne did an outstanding job walking my husband and I through the storage process. I would highly recommend Public Storage to everyone. Kudos to Wayne for such an awesome job with our storage needs. Gotta give Mac props as well.

Great customer service. Makerita and Maggie are super cool and chill. Well explain and they're really funny. :)

Thank you to Annie for greeting me with a speedy call about getting me to secure the space. Wayne was efficient with getting me started with showing my space upon my time of move in and ending the lease process with Chuck. Thanks to Maggie for following up with me after my move in, to see if my drive up unit is working out great for me. Reminding me of long access hours and courtesy reminder of my due dates. Thanks team.

Makerita and Maggie Has The BEST Customer Service ever and I think they deserve a Raise. Outstanding Service!!!

Very convenient hrs. are Great... Ms. Makerita was very Helpful & got just what I needed... Mahalo Maker Italian for all your help

They were very helpful.

Annie and Chuck were extremely professional and efficient. They helped me figure out the right storage for my needs, and found the most cost effective unit. They were extremely helpful for.me, being a first time user. I'd recommend them to friends and family.

This storage facility was phenomenal. The staff was always helpful and available when needed. They stayed late once for me to finish up with what I needed to do. The facility was clean and I never had to worry about any safety or security issues. After a little over a year of my stuff stored in their climate controlled units, my stuff looks the they same, there's no damage, roaches or mold. I can't ask for anything better.

Thank you Annie for your help in getting me settled with my unit. I look forward to working with you on my next business trip.

Took great care of me and answered all my questions. Makerita was super understanding and tried her best to make everything work so fluidly for me.

Wayne and the crew at the Ewa Beach Public Storage are very easy to work with. I used their storage facility for about 6 months with no problems. Very safe and secure.

Makerita you is the bomb👌🏽 , You Da Real MVP sista girl lol great location , awesome staffs , 1st floor unit I love it 😜

Annie really takes the time to help you find what you need and get the best deal available.

Facility is neat and clean, staff is very professional and super helpful. I've stored in quite a few locations and Public Storage is my favorite!

Had a unit here for a while and the staff is very polite and helpful. Wayne helped me close my account today, which in fact was just taking off the lock from the unit. Simple process much appreciated.The security is top notch as well.

Very helpful, quick service. Clean facility. Thanks to all of you.

Public Storage Ewa Beach is da'Besses! Wayne is very professional, efficient, helpful and his staff very friendly. I would recommend Public Storage Ewa Beach anytime...

Awesome Service*****Thank you Makerita. Your personable style, enthusiasm, and "flair" put a smile on my face. Have a gr8 day;)

Thank you public storage for ur great customer service come down and ask for Maria keep up the good work.

Makerita was extremely helpful in the peocess because I came in last minute and she hooked me up right away. This storage is clean and convenient and i would come here again if i had to.

Nice people affordable service Makerita does awesome customer service they even let me keep the lock

Makerita and Wayne were very helpful. I came in to get a second storage. I like the easy and fast processing of the paperwork to get my second storage. Makerita helped me with setting up my account for autopay, as i mentioned I am a very busy mom. Thanks Makerita!! I will recommend your service to friends and family.

I went in this morning not having any knowledge about storage space. Makerita welcomed me and we sat down. Makerita asked questions to get an idea what i was looking for in size. Marerita took me on a tour and made me feel very safe about leaving my items on there property. Makerita has great customer service. I would recommend anyone looking for storage space. Thank you Makerita and Wayne.

Been at this storage facility for the past 3 years and had no problems with its operation. The facility is always clean and the staff (Makerita) is always helpful when you run into a problem trying to sign in with your code.

Makerita is such a wonderful and friendly person. I recently opened a storage unit at this location and carelessly forgot to make my payment, she called me to remind me and helped me setup automatic payments so I will never have to worry about making or missing my due date for payment again. Also, this location is very clean, very convenient to get to and from my storage location. The only thing I wish the company would offer is a monthly military discount...then I would rate this a 5 star. I only rate Makerita a 5 STAR! Thanks Makerita for making this process easy for me!!!

Annie helped make our first storage renting experience easy and painless. She was very polite and a pleasure to work with!

Annie was very helpful very nice , very good with the paperwork and fast friendly

Annie was awesome. very very nice! Loving the area feels safe to store my belongs here. Thank you so much.

Anne is very helpful, and very friendly. Help us with our online application, showed us the unit and made the process easy. Thanks.

Annie, was great! Very helpful & friendly. Got me exactly what I needed.

This public storage is the palace of all public storage locations. The grounds are locked with a wall surrounding the building. The road around the building is clean without any trash such as other storage locations. Since move in day, Kathy and Annie have been the best team members. They're always courteous and professional. More importantly, they're personable and will always discontinue what they are doing in order to help you out. Go see them. Don't waste your time anywhere else. I've been in a lot of storage units in the military and this is by far the smoothest location yet.

Drive by and saw storage. Annie the site manager was incredibly friendly and very helpful!

Go see Annie! She has an awesome personality with alot of aloha! She gave us a tour and was very informative and patient with our questions!

First timers. Annie was very helpful.

It was a convenient location & our walk through of our unit was great! Annie was such a fabulous help, answered all questions and gave us all our information to the tee! Thank you so much.

Thank you Paulette for your excellent customer service. You made me feel very comfortable and you were very thorough in assisting me with my needs. I enjoyed your pleasant and professional manner and appreciated your taking the time to go through each section of the contract with me, as well as walking me over to the storage unit for an on-site look. The whole experience left me feeling that I knew exactly what I was getting and what I was paying for and there were no questions left unanswered. Mahalo.

Customer service was Awesome and helpful. We had Annie and she was very good.

Great staff. They even remembered my name after meeting only once.

Annie did an fantastic job.. I would recommend my friends to come & storage their belongings over here.. Great customer service. 2thumbs up..

I would like to thank Paulette for her assistance in helping us to find the right storage space for our needs. She was able to provide me with excellent service and also had an awesome personality that made me very comfortable. Thanks again!

I was so impressed with Annie. She was very professional and kind. Keep up the good work.

awesome. Annie was very thorough and helpful

Annie was very courteous and very helpful...wonderful person n great customer service...smile is always a plus...

Annie is a great help! thanks for the good costumer service!

Very good experience! Annie is great and saved a lot of money for us. Great deal and very secure.

I reserved my unit online and it stated the unit would be on the first floor. I arrived and was greeted by Wayne. I explained to Wayne that I was there a day early (the 15th) to rent the unit starting on the 16th so I could begin to store my items on the 16th (it would be tough to make it there before closing on the 16th and I wanted to ensure I could start storing my property in case the office was closed by the time I got off work). Wayne stated he understood and that would be fine. He began by telling me the unit was on the second floor (not a deal breaker - so we continued). Wayne began to explain the "scripted" sales pitch for insurance. He stated it is required to have my items insured and I had an option for insuring my items. He showed me the different levels of insurance then asked which plan did I wish to purchase. I picked a plan and Wayne proceeded to fill out the paperwork. As Wayne filled out the paperwork, I picked up the script, that was in a plexiglass holder, and began to read it. I realized the script said "options" and asked if I had another "option" for insurance. Wayne then told me if I had renter's insurance and brought in the paperwork (which I did not have time to do) then the insurance I purchased would not be required. Again, not a deal breaker, but I was turned off by his sales strategy because I felt they it underhanded. After everything was written up, I was given the dates of the contract which started on the 15th not the 16th as I had asked. At this point I just wanted to get the transaction done and move on. When Wayne told me the final move in cost, there was a $40.00 difference (not counting the insurance scam). I asked Wayne for a breakdown of the charges and that's when I was told about the purchase of a lock. I told Wayne I have a lock at home I was planning on locking the unit with and he stated I had to have the unit locked at the time of the transaction. This was the breaking point. I told Wayne the underhanded way in which he was conducting business was wrong and unethical. I explained how he didn't inform me about an option to produce my renter's insurance policy (which I had to ask and is not noted on the website) and how he attempted to sell me an item without informing me (the lock). I told him we were down with the transaction and I wanted the manager's information. He gave me the district manager's card (Kevin Bridges), and I left. I called Mr. Bridges the following day and got his voice message. On the voice message, I informed Mr. Bridges the nature of the call and asked if he could call me back at his earliest convenience so we could discuss further. I have yet to be called (almost a week later). I'm not sure if this is indicative of the way employees are trained to sell products or this was Wayne's way of being a "top seller". Either way, it is unscrupulous and unethical.

I was dreading the thought of having to put my stuff in storage until I sat down to talk to Annie!!! I went by when it was almost closing time and she still helped me out with a smile. I didn't get the unit that day but she showed me the units and this allowed me to go home and think it over before making a decision the next day. When I went back the next day, Annie got me through the process quickly and now I'm loading my stuff in and feel it's secure. The facility appears to be secure and well kept. You have to use your security code about 3 times before getting to your indoor unit, sucks for us people with bad memory. The pricing is a little higher than the other storage facilities but it is more convenient for the area I live in. Bottom line, great customer service from Annie which makes her AWESOME!! Shout out to Paulette too for helping to make this a great experience.

Great location. Annie was very pleasant. Great atmosphere.

Great customer service from Annie gave us a lot of information very detail I will recommend this storage company's to all my friends Mahalo Annie and thank you very much for being polite and patience kind

My experience was very informative and very helpful

I would like to thank Wayne for putting his clients first. I was impressed of his thoroughness and friendly approach to making my visit pleasant. He also helped me with my tape and box purchases. The entire walk through was done professionally and he expidited everything that customers would be looking for when considering a rental space. I am very satisfied with the application process. I will recommend to family and friends of my experience at Public Storage. Your location was not only great, but the cleanliness and organization of your establishment is very good. THANK YOU AND ALOHA TO EWA BEACH LOCATION!!

Great location; quick and easy access. I can finally park in my garage ^^ Annie was very friendly, professional and helpful. Definitely recommend.

Paulette is excellent explain it full I'm totally satisfied.

Needed a place to store stuff between moves and came across the Ewa Beach Public Storage location on Google. Thank goodness, because Annie and Paulette were a delight! Personable and thorough. We were having so much I didn't want to leave!

I came in to inquire about storage Paulette greeted me with a warm smile and helped me. Very clean units close to home definitely recommend! Mahalo Paulette!

Paulette was awesome!!! EXCELLENT FRIENDLY AND PROMPT SERVICE! Highly recommend!!! Initial phone inquiry with the company's service department was awesome as well!

Awesome service with Annie. I lived in ewa beach. Thank you for your time and service. Warm Aloha spirit.

I can equate my experience today to going to a car lot to look at cars, but not planning on buying anything, but driving off the lot with a new car, but no buyers remorse! We went down to the Ewa Beach Public storage at midday just to get a price on a storage unit. We were looking to downsize the unit and move our things out of the Kapiolani Public storage closer to our house in Ewa Beach. Wayne worked with us to find the storage unit that met both of our requirements, without any pushy sales techniques...Note to salespeople, if you have a quality product or service that you are confident in, people will come running to your doorstep. We knew we got a good deal, but weren't sure if the unit would be big enough. Long story shortened, I got my mother-in-law to agree that she would sell anything from the town storage that wouldn't fit in the new unit...so it turned into a win-Win-WIN situation! Mahalo!

Annie was wonderful! She was very informative and had great customer service! I would definitely come back here. We found about this location on Google and it met all our car storage needs perfectly.

Great deal on 1st month's rent...well maintained facility...friendly staff.

Although I may not have a storage unit here, I always know I can come back for other services and products!! The employees here at the Ewa Beach location are always so helpful even with information, services and products that they offer. If ever I would need storage, this is where I would come to first! They are always very welcoming and friendly! Thank You Wayne, Paulette and Annie for always being so awesome!!!

For the first time in a storage place. Annie made the experience easy on me and that's not easy to do. So thank you. Public storage!

Pualette was extremely helpful and very friendly. Was able to answer all my questions, definitely recommended.

Great with the details to our new unit, saved $100....Yeahhhh👍

Check out Public storage for your storage needs! Ask for Paulette, she was very nice and very helpful :)

Paulette did a great job! Found me a great space ! Great customer service . Thanks Paulette !!

Paulette is amazing! Someone who goes beyond and above her job requirements! Personality and intellegience is key as she was able to explain everything in full detail and make the process super easy and comfortable. She also persuaded us to buy merchandise at an affordable price. Clean and super amazing nice staff!! So glad we came here! P.S. Thank u Wayne for fixing printer. lol

I appreciate your professional service and a very beautiful lady and she put a smile on my face...Thank u and aloha, Felipe!

Paulette and Annie were so awesome!!! Very quick and fast!!!

Annie and the entire staff was so helpful with getting me the boxes I needed and the right unit for all my storage needs.