Public Storage Self-Storage Units at 5880 66th Street N, St Petersburg, FL

If I could give them no stars I would. My first week renting a storage unit. The staff and someone else broke into my storage. They said they don’t have any cameras to see who went inside. Worst place to get a storage from. Junkies everywhere

Employees are very friendly and helpful. Only thing I hate is they keep driving up the rental cost

The walls are BUSTED, the ceiling is so moldy it should be condemned. On top of that they want to charge $300 a month on a unit that ISNT air conditioned, is outside and under maintained. Don't listen to all the buffered reviews. Clearly bots.

Thank you for helping me get my RV out! I made a wrong turn and got my 35' RV with a car dolly on the hitch stuck in their enterance. The manager at the time was a great lady who even helped lift the dolly to move it since I had to detach it to get out.

ESAIVION WAS AMAZING AT THIS FACILITY!!! HE WAS VERY PROFESSIONAL, KNOWLEDGEABLE, EXPLAINED EVERTHING TO US, WALKED ME TO THE UNIT, AND EVEN OPENED IT UP FOR ME!!!! THANK YOU ESAIVION!!!! A+A+A+

Infested and gross inside

This public storage on 66th and 58th is always very clean, management people are very friendly and helpful. If you need to get storage in st pete, this place is great. Thanks David for helping us.

Jessica was awesome. I had trouble getting my app to work and she worked for wizardry and i was fixed.

Thank you we can do this

If u need storage at incredible prices- we have it! Come Check us out!!

Friendly staff, clean and nice lot and storage unit.

It's refreshing coming to a business and having the guy behind the desk, in this case David, with a smile on his face sacrificing a bit of conversation and making you feel at home. You should have more David's in your business.👍

This is the first time I'm renting a storage space, I'm here with nick and he was so generous with his patients so helpful, thank you for having such wonderful employee.

Very kind manager and good prices. I suggest making a reservation before going in. Thanks again!

Over priced........and employees are no help

Mark is the best. He really helped me out a lot.

Jessica was great she helped me download the public storage app!

Mark was a great employee and helped us through the whole process. Moving in couldn’t have been any easier! FYI, this storage unit is not air-conditioned.

Office staff Mark was very helpful.

Clean, well kept facilities. Management is Great and friendly too. Cost wise its reasonably priced and very secure 24 hour access right on a main road . HIGHLY RECOMMEND

Very professional property manager (Tristian) Was very informative and polite. The monthly rates are very competitive, the unit was spotless. Overall , Public Storage not only saved me money, but time as well.

Tristan was great

Wow! The whole process was way easier than I expected it to be and the units are actually affordable. Tristan explained everything very clearly and made me feel very comfortable about leaving all of my stuff there. I would definitely recommend!

They sold our unit from under us. They dodnt even gives us a chance to pay in full. Then tried to keep charging me even after they sold the unit. Wouldn't recommend this place to anyone.

Mark is fantastic. Come in and see him to get a storage unit!

Tristan keeps this place in top condition. Always clean, with easy access. Treats his customers with respect, and makes sure they're always taken care of. Keep up the great work Tristan!!

Jessica.. Simply to assume for her own good. She made this super painless quick and easy

Jessica was fabulous a person I just met and is a friend now. Amazing customer service skills!

I came in to look for storage for my best friend a few weeks ago and I had the pleasure of meeting Jessica. Her customer service skills, were above and beyond. I explained to her that I don't live close to 66th Street . So she took it upon herself to find me a public storage closer to where I live , and the price was even a little cheaper! That's a plus. She got on the phone and in no time flat she had a unit on hold for me on 34th st. South. She was not only helpful but she was also funny. Cracking jokes and full of life. I kinda wish I did live closer, i would not mind seeing her smiling face more. Thank you Jessica for all your help!! You are most definitely a positive light in this sometimes Dark World.

The Gentleman that help my husband and I was very helpful and kind.

Jessica was very pleasant & helpful.

I had my stuff there for two and a half almost 3 years of paying rent every month. I got sick from the pain doncic still was making payments of what I could afford. And they turned around and sold everything that I owned in my storage unit. Now I have absolutely nothing. That's what I get for being a dedicated customer. I lost everything I owned. Over $300. They are a cold-hearted company. They will get their money one way or another.

Jessica was very helpful, go here she will help you with everything

Tristan was awesome! Sign up process was quick and easy, and all the moving necessities are available.

Yeah Jessica did a real good job real helpful to me she's real courteous I enjoyed stopping here and working with her

Jessica is super nice, making jokes, and overall good experience.

Jessica is a outstanding person to do business with that's why I honor to help her out she's a great customer service rep

We have some great promotions! Come on in to secure a space today!

Jessica was very polite & understanding of all my questions, as well as informed. Also noticed office very clean and fresh beautiful smell and also she took her time to walk with us from storage to storage and helped us choose what we were looking for She is very friendly funny cute and beautiful I will definitely recommend public storage as long as u have employees like Jessica 😇

Jessica was wonderful and beautiful!

Ms Jessica was very helpful and got me all the info I needed before my selection. I recommend Public Storage for your storage needs. Thanks Jessica!!!

The lot was well kept and Tristan the manager I spoke with was very sociable and gave me great service! I will definitely be coming back again

The property manager Tristan is super helpful and the property is very clean. A wonderful place to store your belongings!

Tristan helped me out tremendously in finding the right unit for me. Decent price for what's around. Definitely recommend renting from them. He reassured us about the security of the place and feel very comfortable storing our belongings here.

Tristan was awesome i love the size of my unit an the price was fantastic thanks again

The Manager Tristin is extremely helpful! Great customer service. I’m so happy to store things at this location.

Steve was awesome helped me "being cripple" with everything great service.

Every time we try to go pay for our storage there's nobody in the office. To make matters worse one day the employee was sitting in her car outside and made us wait till her break was over. The entrance is cumbersome as the pad to enter is not accessible from the car as well as the pad to come out. The price is high for the service and space we get but it's so close to home that we don't want to change.

Went to grab something from storage unit, everything looked great

Nice. clean. easy to get to.

Friendly personnel... Amanda was very helpful and knowledgeable. prices were ok to pretty good, central location. Completely satisfied.

Amanda was the best yesterday she helped me with every question and she did it with such a great attitude I can’t tell you how grateful I was for her help. Her attitude was the best.

Public Storage has been a great option to help ease the stress of moving cross-country. The prices online seem to be better than what you can get in person. Trash bins on site help to make short work of a quick cleanout. Ria has been a treat, she recognizes my vehicle as I come and go and smiles and waves.

Nicole was amazing and so very helpful! Nicole is an asset to your Public Storage company!

Nicole was very friendly and always so helpful. I highly recommend this place

Nicole was very polite & understanding of all my questions, as well as informed. Also noticed office very clean!

Big thanks to Nicole for her knowledge and professionalism. It was extremely helpful!

Diane is very Professional and knowledgeable. She is exceptional. She greet you, smiles, and explains the policy and protocol in detailed. There were no delays She assisted me in a timely manner. I live in Clearwater. I chose this Property. It was closer to where I was retrieving my Belongings. I am so Glad that I did. She goes far and beyond the call of duty to make sure the Customer is satisfied with there choice of Storage. Diane is Awesome! Diane, Thank you so much I Truly appreciate you. You Rock!!

It was clean, people were frendly.

Nicole was very pleasant and knowledgeable . Nicole showed me around before making my decision. My experience was pleasant. Thanks Nicole

Had a pleasant encounter with Nicole. Appreciate the way she informed me on any odd questions I had

Been renting here for over a yr. This property is always so clean and well matained by Diana . glad we are here. Would recommend this llocation

Alsome job Shawna employee I Kno with public storage

Wonderful Location & Diana one Amazing Sweet Lady ❣️And I Am a return customer

The property manager Nicole is amazing funny and knowledgeable. She works very hard keeping her property clean and well maintained.

We had to go back to Public Storage. Again, the Absolute BEST Business in Town!!!! We relocated here back in 2018 from Hurricane Michael. and Ms. Diana has been the most welcoming heartfelt compassionate lady that we have met. Mrs. Diana has treated us like family. The ABOLUTE BEST CUSTOMER SERVICE....NO OTHER PLACE TO STORE YOUR BELONGINGS WITH SAFETY AND CARE....WE HIGHLY RECOMMEND PUBLIC STORAGE ON 66TH STREET IN ST. PETERSBURG, FL....THANK YOU DIANA FOR ALL OF YOUR HELP YOU ARE THE BEST!!!!! AND GOD BLESS YOU AND YOUR FAMILY...YOU'VE MADE OUR TRANSITION MUCH SMOOTHER....AGAIN THANKS. UPDATE!!!! Thanks to Diana and the public storage family for all the help...AGAIN THE BEST PUBLIC STORAGE COMPANY IN THE ST. PETE AREA!!!! THANKS DIANA....AND GOD BLESS!!!!

Today I was finally able to close out my storage unit! I have been using this facility for five years and have been treated so well especially by the manager Diana! She always goes out of her way to make sure that everything is okay and if I need help she's there to help me! Thank you Diana for being a great manager!

Diane is awesome!!!! Friendly, funny, and even Covid equipped for thise who are not 😀

Great property. Well kept. The manager, Dianna is wonderfully helpful...This us the property on 66th, across from Salvation Army store.

Very professional safe environment that Nicole makes sure that Covid standards are followed, as well as making the storage process very painless and left me well informed with the storage process. Clean environment.

Akim was so awesome and friendly

Diana is very knowledgeable about the units and Public Storage info. Here friendliness and courtesy is outstanding.

Diana was very helpful and nice. I am a return customer she is always there to help

I'm editing my first review due to after purchasing the unit and spending some time at this unit it just appeared to me that this place was a joke whatever you do don't rent from this facility or any of the other properties I'm not the one to really leave reviews because everybody needs their business and customers but being that I had a terrible experience with this property I just figured people should know

Can i get into my unit 24 hours a day or are both units and the office closed after a certain time

Easy access/good gate hours. Diana very professional and friendly.

Diana was Awesome! So hopefully!

I had a wonderful experience with Dianal the property manager. I showed up to rent a space later in the day and she was professional and knowledgeable. She was even willing to stay late so that I could rent the space. It was an easy process. One recommendation for the corporate office, while you storage rates and $1 for the first month are very competitive, when I made my reservation on line it stated my move in fee would be $25. When I rented the space I was advised that I would need insurance and would have to pay the first month up front. This is understandable and to be expected. But I think it should state that on the website, because my move in fee was not $25, it was that plus first month insurance payment. My concern in no way reflects the way Carol explained the insurance, she was professional and courteous. I was just a little surprised as it did not mention that on the website. It very explicitly said $25 move in fee. I will still recommend Public Storage to others based on Carol's professionalism, friendly customer service, and your competitive rates.

Excellent Service! Diana was great.. First experience in dealing with storage units, Thank God for her.

Diana was amazing Quick easy and she explained everything Wonderful experience Definitely recommend

I have rented several large storage units here for more than a year. Diana is a great lady to work with, she has always been superb. I certainly recommend them and she is a major reason why. I still have a storage unit there, just sayin.

Came in looking for unit to rent Diane was polite and help me out and found the right side unit that good

Diana was very helpful, and rental of storage unit was simple and very efficient I just love the location and space

Diana is a wonderful and sweet lady! She seen us with a truck and van full of stuff and seen we had just come from Indiana so she opened early to help lift some weight off our shoulders!

Diana was very very helpful

Great service helpful staff Diana was great

Dianna was a great help with showing me to my storage

Akim just helped with rental process went great thanks

I love this place Diana is so patient and had good tips on storing. All is great here

Diana is great I see her almost monthly my storage is off site but she's always more than happy to help me she's a rockstar

Diana is really knowledgeable with our moving. She is very polite & a joy to work with.

Diana was fantastic I was in our with all my questions answered sin no time at all! Thanks Diana!

Amazing service! Diana was so helpful and friendy. It put a smile on my face to receive such great service with a smile!

Diana is a great person to work with and she's always there to help you when you need it. She has called me every time there has been something I missed/needed to do... and she really does look out for the customers who rent space with this company. Give that woman a raise so you don't lose her!

Diana is awesome shes the best

Great and prompt service from Diana

Wonderful service from Diana very pleased

Just wanted to share that this place is awesome. Can't stress enough how easy Diana is to work with. Best around at Public Storage

Diana the manager is amazing and will to help in any way she can ! 7 years we had our storage and never had an issue. Thanks from our family to yours .

Diana was wonderful at explaining all details. Thank you so much Diana!!!

Diana was amazing.very quick response and extremely knowledgeable. 5 stars definitely.

Diana was very sweet and let is know everything we needed

My buena. Diana es una persona servicial y muy amable. Muy contentos y agradecidos. Gracias Diana.

Chris was so helpful, great speedy service!

Chris was very helpful & help me with everything i needed!

Diana device happy customer

I've had a storage at this location for almost two years now and Everytime I come in Diana is super helpful and pleasant to chat with! Knows my name always a plus for personal touch.

Diana eas very informational on the rental process and how to protect my belongings. Thanks Diana for being detailed on everything

I just lov this location Diana is always nice when paying my bill. Would recomend to everyone. Diana is also nice enough to call to remind me of payment

The move in prosse was fast and friendly!!

Great experience great management. DIANA IS AWSOME. ALWAYS PLEASENT AND ALEAYS SMILINH GLAD IM HERR

Diana is awesome

Diana was amazing. She was very helpful, she answered all my questions, and smiled the whole time, she was very delightful!

Ee come here to work on property and this property is aleays clean anf Diana is aleays pleasant in anserring question and makes sure everything is in order. I would recomend. This location if storing.

Diana is the greatest! Fantastic service everytime. Never had an issue with. Every issue I've ever had has been resolved as soon as it came up

diana wouldnt let me burn my wifes 400lb dresser but had a great sense of humor about it..

Diana was great! Very helpful

Diana was very helpful a pleasure to have met

Diana is awesome, so helpful!! Best storage place in town!

Diana is awesome! So easy. So clean. And the cheapest place for safe storage. Feel super safe worth my stuff here.

Diana has been an absolutely angel to work with! Very considerate in what we needed and even made accommodations for us when weren’t fully prepared. Would certainly recommend any of my friends to this location. THANK YOU DIANA!!

Diana was awesome and a great help. Highly recommended.

Diana was awesome

Diana was a great help today.. Thank you

Diana was very help full

Diana was grate she showed us multiple rooms and was very nice

Diana was very pleasant and helpful to deal with. Look forward to the ongoing service

Diane was very nice and helpful

Excellent with diana showing me the unint

Diana in the office was most helpful and knowledgeable at helping me find the unit to best suit my needs and kept the sign up process quick and easy.

Diana is awesome and so helpful. 👍💓

Thank You Diana for you helpfulness and courtesy.

Diana was awesome with working with me on move in and move out. Would recommend this location to every one

Diana is always helpful with my mom when making here payments. Thanks for all you do

Diana is awesome! Great customer service.

Eric took care of me after online booking hiccups.

Eric is awesome and and I recommend him and this public storage to anyone out there. ....thank you soooo much😊

Was great at first, but keep jacking pricesvup every few months. Our storage rent has doubled in 15 months.

Been storage for awhile here and just want to say Diana is always exceptionally helpful and that's hard to find. I would recommend this facility to everyone looking for storage

Diana is Amazing ❤️

Diana did a fantastic job , and did a wonderful job of explaining ing everything

Came in looking for a parking space this location doesn't have the but Diana found me 1 at a different location. She was awesome for doing this. And the price was so reasonable

Diana has made moving and getting a place to store my things easier than ever, she’s outgoing and friendly. I would recommend this property to anyone!

Diana was incredibly helpful and made the process easy and smooth for us!

Diana was very professional and courteous

Was here inquiring on storage and just want to say how clean the property was and how informational Diana was will be renting here because of that and prices

Great service by Diana

Diana was such a great help today with helping us find the perfect storage units. Love her !

Diana made sure we got the size that would be perfect for us. Cheerful and helpful looking forward to our rental experience. Clean facility. We are returning customers because the facilities so clean. Diana is so helpful. Great place to store your stuff.

Diana is always cool

Diana was so very helpful. I was confused about what size unit I needed. She was very patient and helped me choose the right unit. She is an asset to your company. Because of her, I have recommended this location to several others! She is a keeper!

The experience I've had with Diana has been wonderful. Coming from out of state can be horrible but she made the move go smoothly 👍.

I went there with little knowledge about what I was getting myself into. I was so thankful for Dianna's help. I will definitely tell others about the deal I got!

Diana made my moving day effortless. Thank you so much. Will definitely send my friends and neighbors!!

Diana's very nice and knowledgeable. Thanks for helping me out today:)

Diana made it her business to reopen store and take care of my needs. Thank God for her

Diana gave me excellent service. Very happy with the property and I would recommend to anyone.

Dianna was a great help

Came in today with payment issue talked with Diana. Excellent customer service she was able to address all of my concerns, and help me with a great experience. Thanks again you are great.

Diana made the process very easy,walked me through step by step,very kind and courteous, great experience

Bin storing here for a year now and Diana is the best from transferring to unit that best suit me to being a happy go lucky person. I like how she always waves and acknowledges when I come here. I wouldn’t go anywhere else. Thanks Diana for all you do for your customers

Return customers. Great work Diana

Diana was wonderful, will definitely store here again

Diana provided excellent service and was very flexible with me.Veey pleasant and friendly.

Diana was very helpful in finding me the space

Had our stuff stored for over a year and Diana is FANTASTIC to work with. She's always there when we show up for something. Definitely will use this Public Storage again for future storage needs 😊

Diana was great help .I thank you

Always great service by diana

I went looking for a place to store my things. I live off of 66th St North so I went into that Public Storage. Diana convinced me to stop my search right there. She was knowledgeable and patient and made my decision simple. I will recommend this location to others.

Diana provided me with excellent service! She was so helpful and made my experience a great one.

Diana created an experience for me like no other, she was very welcoming and had so much patience. Thank you so much!

It was a pleasure working with Diana she is so helpful with me changing units thank you so much

Diana was extremely helpful with choosing which size unit would fit my needs and made the process quick and easy. Would definitely recommend to anyone looking for a storage unit in the area!

Great storage and Diana is awesome. She is extremely helpful and professional. She goes out of her way to help you.

Great

Had a special when i first got it .. They lied over phone said one price then i go to get it the price is higher .. Then 2nd month the price is higher than they say. 3rd month the price is higher .. The price keeps going up every month .. Deffently not worth it ...

I came to public storage on a Sunday just before closing and met Diana. She made my stressful situation a breeze because she was very polite, nice funny and professional. I know where I’ll be going for storage again!!

Diana is amazing fast efficient funny and helpful

Diana was wonderful. Extremely friendly and Very helpful. I would recommend anyone to go here for their storage needs.

Diane was very friendly and helpful, we used this storage unit for a year and it was a great experience !

Diana is just the sweetest!

Diana was fantastic to work with

I came down to Public Storage for a unit closer to my work my gym and all the shops that I go to and Diana was able to put me in the perfect storage for what I needed and made sure that I would always have my access code and being able to get in and out of my unit as I needed to she was more than helpful she was fun to talk to . To update this review my 2nd month here and still so satisfied with this location and Diana is awsome

Great and easy Diana was a doll baby

Diana was great!

Love coming here to pay my bil .With Diana on my unit so kind.. and great to talk to.

As i was waiting for a friend, Diana was very bus a brought mute a bottle of water.

Thank you Diana for all of your help today! You worked with me so well while I was under extreme pressure and in a very tight bind. Went out of your way to get some help at the VERY last minute!!! AN THEY CAME THROUGH!!Would have been stuck other wise! Thank you again!!!

I have a unit here and need a bigger one and Diana was such a great patient person to transfer me to a bigger unit. Thanks Diana for all you do for your customers

When I come in to pay Diana is always so nice. Always has answers to my questions. I would recommend the location for sure wanted to update this review because Diana was awesome with transferring me to a bigger unit. That was so easy to do. I just love this location

Thanks Diane for great service! Clean place and great storage

Good experience with them so far

I love coming to my storage u it when we get off the road because I always get the pleasure of seeing that sweetady diana she makes that place worth coming to I've been to other storage places and none add up to this one because of diana

Diana, was very help and professional while assisting me with my storage needs.

Great Diana! Diana meat all my needs above and beyond !!!!

I had such a blast at this place but now I am moving into a mansion on the beach and I'm going to miss Diana's in the whole crew.

My family is moving out but we're definitely going to miss this place. Can't say enough about Diana and her staff.

The staff is very warm and welcoming. Everything is explained clearly, and questions are asked to ensure that your selection is the best option for you. Very high recommendation to the staff.

Diana is awesome!

Diana is AMAZING! She made the whole Move less stressful. Very prompt, friendly/cheerful, and accomadating. I'm so glad I chose this place!

Diana is amazing! She makes having a storage unit convenient and is always respectful. I come in once a month for a cash payment and never have any issues. I highly recommend this location for public storage!

Diana has been so helpful and a pleasure to accommodate my shortcomings I thank her very much. She is certainly a valuable employee

Living out of state I had alot of questions. Diana was knowledgable and super helpful. Can't wait to check in to our unit and meet her. She definitely made my Christmas card list.

The help was freakin Awesome. Diana is the reason that this location is such a success. The advice that she gave me was very helpful for myself n she made me feel like she cares not only about myself but about the safety n security of my customers belongings.

Diana is very knowledgeable and friendly. I recommend public storage to all of my friends and family to store with them all beacsue of her . She really makes us feel like family!

5 stars for Diana. Very helpful and knows all the rules. I will definitely refer this business to others because of her.

Diana was Soo helpful to me and even went above and beyond in helping me figure out what size storage unit I would need and also my mom and sister. Great customer service skills and I didn't feel like I was trying to be sold something. I know people usually go out of there way to report something they are upset about, I however take pride in praising people when they are truly the best at what they do.

Diana and her team are great!

Diana did a great job. She was very friendly.

I rented a unit to store my motorcycle for January to March 2019. I dealt with Diana from start to finish. She was wonderful to deal with, very professional and accommodating!

We love this property because Miss Diana was really nice to my family when we arrived for the first time and took her time explaining everything to us. Thanks again Miss Diana!!

Miss Diana and the Crew seem to take care of customer service with great care and keep the grounds meticulously clean.

Great clean property. Pro Staff like Diana always smiling and helpful.

Friendly and outgoing, Dianne did a fabulous job taking care of our storage needs.

Diana's pet squirl is cute. She is friendly and helpful.

Diana was abousult amazing she is very nice and honest and fast

Diana was the best she is quick and fast have you in and out in no time highly recommend coming to her

Diana is wonderful and is very professional! She keeps an eye out for your locker! I will always use public storage! Highly recommend the 66th street north location. Ask for Diana she will take great care of you.

Akim, was the customer service agent who helped me get a great unit for the first month it was a $1. Great location and the staff here is super friendly.

Diana is 100% committed to customer satisfaction and is a fantastic person to deal with. She takes great pride in the management of the facility and her efforts show. Happy that I found this particular storage facility as well as the lady in charge of this great place of business. The facility is absolutely awesome but what makes this place of business special is Diana who once again is an excellent people's person and is totally committed to each and every customer

Wanted to share that PM Diana has awesome customer service and take pride in her job. Would recommend this location

This place is great, Diana helped me get into my unit and explained which lock would be best to get to protect my stuff. She was very helpful & i would recommend this storage to anyone!

Diana help me out and made sure i got a storage she did a great job

Diana is very nice and helpful and funny and I feel very comfortable leaving my property here

Came in yesterday with a lock issue and Diana was on it right away and got it taken care of today. Thanks for the quick assistance on this

I've been a customer for over 7 months now couldn't be happier with Diana and Public Storage. Thanks Diana for always smiling and have solution to questions asked.

Diana made sure we got the size that would be perfect for us & rates were great. Cheerful and helpful looking for sure. I recommend 10x over.

Every body Knows This public Storage has the best staff led by DIANA! She always waves and smiles whenever we pass through. That actually means a lot for most people. Awesome place.

Came here to rent yesterday and Diana greated us right away. Showed me units that fit my needs. Also talk to me about protecting my goods that I never thought of. Thanks Diana for the great experience!!

Diana was great. She made the process easy. She was super friendly and helpful.

Came in to make a payment for my son the manager there was so helpful as I wasnt sure which public storage was his Diana the manger took her time to help me

The lady in the office here was so friendly to me. Facility is clean and they will provide you with a lock if you don't have one.

Diana's always courteous and helpful even though my unit is offsite

The best part of Public Storage is, Diana! She is always super friendly & helping & ALWAYS has her bells & whistles on every time I come in!! 5 stars ⭐️⭐️⭐️⭐️⭐️

Diana was very pleasant. Helped with size. Very pleased

Diana was great. her customer service is A1

Diane was more than a pleasure to meet. She was more than helpful with everything!

Diana was very helpful in getting me right in to a storage unit. Great prices

Loved Diana awesome awesome awesome.....she needs a raise......best storage place around

Diana was very helpful and courteous in assisting me.

Gteat place!!!! Diana was very friendly and helpful!!!!

Diana is wonderful and has all the supplies we needed for our move and storage. Thank you

The guy who repaired my trailer hitch electrical was helpful and explained about the fuze and the connection under the hood incase of a short! Thanks.

Diana was an excellent counter person and she does excellent work

Diana was very nice she even let me come in and pay my bill after close time.Thank u so much for good customer service. Very hard to find that. Thank you

Diana at this location is an angel. She's been a tremendous help and I definitely would recommend using this facility. Would highly recomend this location

Great experience Diana was very quick but informative Definitely recommend

Great place Diana was helpfull I recommend forsure

What a wonderful experience In and out with ease Diana was on point with everything

Good place to store friendly employees

Typical storage. They have good deals sometimes.

My boyfriend Mike called and spoke to Diana couple of times about downsizing to a smaller unit inundating her with a barrage of questions as only he can do. When arriving the next day the process was quick and smooth. She's a true professional and was a pleasure to deal with.

Diana is awesome. This place has the lowest prices, cleanest units, and best customer service in the business.

I have rented storage space before but this place is absolutely amazing. I LOVE the way they treat you. The Store Manager Mrs. D is the best thing that ever happen to this store ... Deserves a raise imo ... Love Love Love it and if ever need a storage will rent here 100%!!!

Affordable pricing. Thanks to Diana at the front desk for helping us find an excellent storage.

Super easy to work with and understanding. Process was super fast and easy. All payments are reminded via my email so I don't forget a payment!

I visited there because my buddies locker got broken into along with five or six other ones and they had no cameras to catch the crooks

Friendly and patient staff!

Diane was very helpful in assisting me in finding what I needed

Came torent unit .Diana was great with explaining everything, with great conversation about the company. Got me set up on auto pay so there's no worries. Thanks Diana

I have been helped by Diana in this office and could not be any happier with the service that I have recovered. Very polite, easy to talk, I would recommend this office for others until this day 12/7/18 still very polite and willing to work with you. Thank you Diana

Diana was very helpful & nice

It is my first time using a storage of any kind. I was greeted by Diana, she explained all the procedure and guide me through the paperwork, more like iPad work now. She showed me the location of my storage, and carefully explained all the details. The facility was clean and well lit. Overall I was satisfied with the facility, Diana and her excellent customer services.

I've come to public store always to help my friend with his storage. They are always so pleasant. Diana is always smiling and upbeat.

Facility was awesome and so was management. Manager Diana is sweet and good with communication and awesome

Very polite, and clean environment

Diana was very helpful and super knowledgeable! We appreciate her being around. Look forward to seeing everyone again! 😀

excellant service..mgr diana stupendous

Diana helped me find the right space it was a perfect aize and she is very efficient

Amazing service. Thank you Diana for everything!!

The customer service is great but the clerk doesn’t know the details of the contract. Read through before signing. If you decide to cancel after signing up, you will receive no refund for admin, lock, and other fees. Be certain that you want the storage because you will not get your money back.

Great experience.Friendly staff

I was in town from out of state thinking of moving to Fla. Stopped in to inquire about storage, Diana had alot of knowledge on storing which Ive never done. Thanks Diana for the great tips!

Just signed up for a storage unit at this location. Excellent service by Diana. Very nice place, extremely well organized. Great rates.

Diana Is a very kind and professional lady has went far more than her job. You are very blessed to have someone like her working for you.

This is where i always go talk to Diane she will answer any questions and she is fast if you are in a hurry just let her know otherwise she wouldn't rush anyone. Shes all about what you need and making sure your content and satisfied before your finished. Ive rented from public storage several times at several locations.

Diana is amazing n so helpful she really treats you as a friend she has amazing customer service

Diana is friggen amazing

Came in and was immediately greeted. The associate was courteous and knowledgeable and was able to help me.

Ms.Diana was very helpful, answered all my questions. She was very pleasant

Diana was the BEST AT ASSISTING US WITH OUR STORAGE UNIT AND WORKING WITH US ON OUR PAYMENT NEEDS... AND ALONG THE WAY WE HAD ALOT OF LAUGHS AND SHE MADE US FEEL AT HOME

Diana was fantastic. Took excellent care of our needs and checked back in a day later to make sure all went well. Awesome experience and highly recommend.

I just got a storage today on 66th street and 58th ave north Diana is the sales person in charge today she was very nice and very helpful

Super fun friendly staff. Completely painless set up

Diana was awesome.

Diana was the best service i have had

Diana was so super nice and patient with me yes and provided everything I needed

Diana was great she help me so much....very professional

Diana was so great she helped set up my auto pay

Great service from diana and great first move in day! Good customer service!

Diana was the sweetest person ever. We were running late on a cross-country road trip because of weather and traffic and she stayed after hours just to accommodate us. Not just any employee would be willing to work late on a Saturday. Diana is the exception (and she did it with a smile on her face.) Never have I met a more caring individual at a Public Storage facility, who treats others with respect and understands that sometimes life throws a curve ball. She is exactly the sort of hard worker that you want on your team. Your kindness and dedication is indeed recognized and appreciated. Thanks again!

Amazing place with incredible customer service. I was driving from Dallas down to St Pete and Diana was kind enough to wait for me after closing. The check in was so smooth and flawless! This place is A number 1 in my book and I would not hesitate to recommend them to anybody!

Very friendly and helpful.

My wife and I was not sure what we wanted to do as far as storage and size. Ms Diana was EXTREMELY helpful! I mean this sweet lady literally went above and beyond what anyone should ever expect. We are very happy with the service we have received. I don’t do reviews often....I highly recommend this business. Be sure to ask for Diana if you want exceptional service and a couple good laughs, can’t say enough good about this woman!

Diana was incredibly helpful with securing my new unit in a professional and timely manner. I highly recommend this facility to anyone.

Very helpful staff. Spoke with Diana and she helped me a lot. They do have the best prices at this location that I found for the area and I have two units there. I really appreciated the staff and her help with my move in. Five stars!

Malea was great. Very nice and professional.

Was first lied to about cost on the phone the first month was not 1 dollar it was over one hundred after all their fees Next I called to see if I could pay by the day because it would be difficult to be there before the first of the month their phone went directly to voicemail I left a message, I called back repeatedly no one ever called back and of course they charged me 200 for two days

Well staffed and always well maintained.

DeKena was very customer friendly.

Nice People - Good Deals - Locations all over

Nice people.

Great workers and very efficient service gladly will come back here to store anything.

Malea Gave excellent customer service and was very friendly

Mandie was super great and helpful. Positive attitude and great customer service. She helped break down everything so it was easy to understand from a beginners point of view. Very professional and a pleasure to do business with. Thank you so much Mandie, you helped make this move 10000 times easier!

EASY ACCESS TO N FROM YOUR UNIT, W round the clock access n a clean n safe location and premises for your STORAGE NEEDS .. Public Storage...

Nice storage units, clean....friendly office staff

This location has the best prices and great staff. If you leave a message and have a question or require assistance they call you back immediately. Everyone on staff is helpful and friendly.

Malea was amazing!! she got all my paperwork ready and gave me a great deal.. I highly recommed this place as it is very clean, organized and Malea is very friendly and professional.

Great place for short term storage

Just your typical storage place..

Amazing service Malea throughly walked me through every inch of what i needed to do because i have never had a unit before amazing service definitely worth more than 5 stars.

Malea was very kind and treated us like customers

Worse place to store your stuff with the rude people...I went to all aboard and was treated 110 % better

Good place to keep your stuff.

I arrived at the office opening hour and was immediately served and efficiently assisted through the renting process. Great job Michael! Thanks to Malea and the entire staff.

Would not recommend this place at all. I rented a unit to keep some furniture in. Apparently they have rats, which completely ruined everything I owned in that unit. I am highly upset and regret ever trusting this place to store my things.

Great staff!

Kassidy is very friendly and professional fast and amazing. I got lock insurance and things to protect my goods. I recommend this location

Nice manager, on-site manager is also very pleasant. Both employees were honest- even in looking for the best prices with other companies. They truly are looking out for the customer's needs which is what convinced me to rent with them. Location is decent, not the best insulation in the units (ceiling roofing sometimes falls) but it suited the purposes. The location is gated, pass code restricted, very open to the road, and affordable.

Excellent place. Great location. Great prices and management

Great staff at this business!! I was very impressed when I first signed up for a storage unit (Kassidy was the manager that day) at this location and continue to be surprised and impressed. I thought that as long as signing up for a storage unit goes well that is all that can be expected and you are on your own from there. I was wrong and surprised to discover a dedicated team working to provide a pleasant, safe, and secure location for me and my belongings. I will give some examples of what I'm talking about to better illustrate what I mean. Every time I have been to this business (Public Storage) I am greeted with a smile and a wave. That alone is more than you receive at many businesses these days. I have yet to visit my storage unit without seeing the manager Deyne go from the office to check the grounds (even when I was only there for a short time). I know that during business hours there is someone there with one eye on the property keeping customers belongings safe and one eye on the office for customers. I also feel secure about my belongings and myself after business hours after Deyne explained the various levels and methods of security in place. Whenever I see Deyne he inquires if I need anything, says how are you doing, and have a good day. That usually occurs while he is checking the grounds. One of the things Deyne did that really stood out had to do with checking for debris that could damage tires. On one of my visits to the facility I discovered some nails and screws in the pathway that you drive on to reach the storage units. They must have recently fallen off of a pickup truck or something. I had been at the facility about 45 minutes prior to this and they were not there before. I let Deyne know about what I had found and the rest of the time that I was at my storage unit (about an hour) I saw Deyne walking the premises looking for debris (nails, screws, etc). I am certain that if there were any more debris on the ground he found it. He did not simply take a lap and walk the grounds at an average walking pace, he scoured the entire property taking his time to make sure there were no hazards that could be driven over. It would take about 5 minutes to walk down every isle/drive in the property, he spent about an hour checking it. I hope that I have adequately portrayed the level of professionalism that I have witnessed at this Public Storage location. It was the only reason I took the time to write this review. I believe that is the least I could do for the level of service, commitment, and great attitude that I have witnessed every time I am at this location. I give this business and especially the staff 5 stars.

GREAT SERVICE, PROFESSIONALISM, EFFICIENCY, and, COURTESY !!! Kassidy (the manager working the day I rented my storage unit) was a great help. She was knowledgeable, courteous, and efficient. The being efficient part was essential to my needs at the time. I was very pressed for time and required a unit that day and only had about 15 minutes to spare to accomplish this. I was on my way out of town for the day to take care of important personal business and was close to running behind schedule. I had already researched some storage facilities and going to go with this location or another nearby. After speaking with Kassidy on the phone I knew that this was the location that would best suit my needs at the time. I don't usually write reviews, but the level of service I received that day warrants taking the time to in this case. Besides being very efficient and professional she was also patient. I was in a rush and she did not miss a beat, fumble on any documents, and got me in and out surprisingly fast. I was impressed to say the least. If it was not for Kassidy's abilities and level of proficiency at her job I would not have made it in time to my destination (which was the culmination of weeks worth of effort to accomplish a goal. If I had been late it would have all been for nothing. She definitely saved the day). I have helped friends and family with their storage units (signing up/renting a unit, loading up a unit, moving belongings, etc) and have witnessed with other end of the spectrum when it comes to storage facility experiences. Thankfully that was not the case on this day. THANK YOU KASSIDY! I hope that potential customers see this review as well as those in charge of promotions and pay raises. To those in a position to consider Cassidy for advancement and a pay raise, I highly recommend considering her for both. I am a manager in my line of work (Project Manager Disaster Relief Operations coordinating with Federal State, and local government agencies, FEMA, National Guard, EPA, DOT, etc.). When I come across an employee with Kassidy's level of professionalism they are in line for immediate cross training in preperation for promotion as well and receive a recommendation for salary increase. (I would also like to add that since I have been back to the storage facility I have received more great service from another location manager. Deyne has been great and has gone above and beyond in his duties and professionalism. I do not want to take away from everything I stated about C Kassidy and the great job she did, but Deyne deserves recognition as well. I do not write reviews often, much less give compliments or underserved accolades. I believe Deyne should be considered for advancement as well. I do not know how the chain of command is structured at Public Storage, but whatever the next step for an exceptional employees is, Kassidy and Deyne should both be considered for it.) 5 Stars Great service Conrad K

Storage units

The price is great & so is Deyne, the manager! Never had any issues, always knew what to expect with service & hours. Wish it would have been climate controled and 24/7 but I knew before I signed lease that it wasn't. No bug issues that I have seen yet!

Customer service is amazing, well at least from Deyne. I don't know about the others lol.😝

I've rented here on and off for about 4 years. I've never had a problem with any of my stuff. I wasn't too find of the previous manager but she finally retired. The new manager Dane is much more helpful and never in a bad mood. I've been in to pay my bill and watched him get yelled at for 10 min because someone didn't pay their bill like that's his fault but he never got angry back?!?!?! He is a definite upgrade here.

Since I registered online it only took a matter of 20 minutes before I got a phone call verifying the information and then set an appointment to go in to finish the paperwork. The manager both times was extremely knowledgeable and courteous and the facility is fantastic.

Rates are reasonable and store staff seems competent. I had an issue with them and it took weeks to get straightened out. I had to ask for an apology from the district manager. When I did get a call back, I got excuses for why there was no apology. I recommend you steer clear. There are plenty of other options.

WARNING! DO NOT USE THIS FACILITY!!! RATS, RATS, RATS!!! And because of all the DEAD rats... MAGGOTS!!! DISGUSTING!!! The 5 star reviews must be the employees!!! This is no 5 star facility. Do not be fooled please. PEOPLE check your stuff asap! They refuse to compensate for any damages. Rent at your own risk!!! So upsetting :( I don't wish this on anyone. I'd like to give ZERO STARS!

Awful place! Infested with rodents. Check your units ASAP! Feces and dead rats in the unit! Management says they aren't responsible for anything! It's a use at your own risk facility?!?!?!

Friendly people, place is real clean. The only problem is the call center said one price but had to pay more when I got there. Call center does not give you all the information.

This is the worse Managment ran storage, .....I would highly recommend, All Aboard Storage Daytona on Nova Road

Highly recommend! Great service & was a HUGE help when we had to move very last minute. I reserved a unit online & within 3-5 minutes tops got a phone call from Deyne introducing himself & to see if we had any questions. Extremely pleasant, professional & courteous! Deyne definitely went above & beyond for us! THANK YOU THANK YOU THANK YOU!!!!

Carol's customer service and desire to meet each client's needs is more than anyone could anticipate. Her customer service is superb and beyond excellent. I will continue to rent from her location for years to come.

Absolutely TERRIBLE! We were only here for 3 months and rats have urinated and pooped all over our stuff and have eaten anything plastic they could find including our kids picnic table! Ruined furniture and art work. We stored no food what so ever, so the fact that they are in our unit leads me to believe the place is over run with rats. Not to mention roaches!! Don't get me started on the insurance that only covers $250 for vermin damage...after the $100 deductible. Freaking joke. Follow up (5/11/16) We wanted to follow up our review and say thank you to the district manager for going out of his way to help fix this situation. He has been very generous in compensating us for all the trouble we've been though. Thank you! And from what we understand the rodent issue has now been resolved.

DO NOT PUT YOUR THINGS IN THIS UNIT. I PUT MY WHOLE HOUSE IN THIS PLACE IN NOV 2015,AND REMOVED IT ALL IN MAY 2016. ALL TO FIND THAT MY UNIT WAS OVER RUN BY RATS. RAT CRAP ALL OVER EVERYTHING. AND WHEN I WENT TO THE OFFICE IN TEARS. THE LADY CAME TO LOOK WITH A SMIRK ON HER FACE. SHE ADVISED ME TO CONTACT THE INSURANCE CO. PROVIDED BY THEM. I GUESS HER SMIRK WAS BECAUSE SHE KNEW THEY DIDN'T COVER VERMIN DESTRUCTION. THANKS ALOT PUBLIC STORAGE FOR MAKING AN ALREADY STRUGGLING SINGLE MOM STRUGGLE EVEN MORE. I REPEAT DO NOT PUT YOUR STUFF IN THIS PLACE. I HAD TO THROUGH OUT 2 BRAND NEW COUCHES A TWIN BED AND ALL KINDS OF CLOTHING AND BLANKETS THAT THE RATS PEE'D ALL OVER. SINCERELY PI $$××

This place sucks. They raise their rent over and over, I put my stuff in storage over a year and a half ago, and the rent was 112.00 it is not 150.00+. My unit is full of leaves. HAD TO BUY their mandatory insurance, that no one mentions til you get there. Their 21.00 lock same exact lock at Harbor Freight is 6.99!! Paid this months bill ON TIME and it was increased again (imagine that) it looked like they put on a late fee. So I paid my regular bill, called when they were o...pen next to ask why they charged me a late fee. According to them they increased their prices and additional 20.00, so NOW I owe a late fee on the 20.00 even though I PAID ON TIME the remainder of my bill. Took the DM almost a month to waive the late fee, but he tacks on only if I sign up for autopay. I WASNT LATE DOUCHE BAG. KEEP my 29.00 you need it more than me. I WILL PAY EACH MONTH ON THE 6th. HORRIBLE COMPANY HORRIBLE SERVICE. NEVER RENT THEIR AGAIN. See more

I love this storage location. I've had my things here for over a year and everyone is always so friendly and helpful even when I'm late on a payment.

Outstanding customer service and a very clean facility. Carol went above and beyond to help us after hours on our busy and very hectic moving day.

Horrible! Rats rats rats! Then roaches were the cherry on top! Read all the positive reviews and you'll notice they're fake! Carol and the other employees are mentioned in almost all of them...really! So everyone who rented a storage unit and maybe saw them twice is taking the time to mention them in a sparkling review um...no! My mother had household items stored here for four months. She was supposed to be here for a year until moving into a different home but since the rat only got worse we had to move to another storage facility. We were halfway through moving out of the storage unit when dozens of roaches scurried out of several boxes! Nothing the rats chewed or roaches ate through was covered or compensated for. PLEASE DON'T DO IT AND SAVE THE TIME AND DAMAGE TO YOU'RE THINGS!

I had a great experience at this location. I had the pleasure of working with Carol so was extremely helpful and patient with me through the stressful experience of moving. I would definitely recommend this location!

Ms. Carol is awesome and very sweet and helpful. Id recommand everyone to come here.

Carol was professional and thorough. I recommend this facility to anyone looking to store.

Great customer service. Rosa was awesome and went beyond expectations. My company uses them a lot. Keep it up.

Call Public Storage is a great place with great service

Was great

Customer service is OUTSTANDING!! Carol is exceptional! Clean facility, spacious storage units. Highly recommend.

Had a storage Unit for 23 1/2 years. Closed it on November 30th. Received push back from Manager after leaving my lock on the door and giving her the keys. She said it was Company Policy that customers cannot leave locks on Units they are vacating. I explained to her that I vacated another Unit sometime ago and apparently someone had used the vacant Unit to break into the next Unit. (Units only have dry wall between them). I was contacted by the local Police Authority and questioned. She said "she would not do that to me". I insisted on leaving the lock on the Unit. I offered to go with her so she could put her lock on the Unit. She declined. I explained to her again my position she said I get it "I am not stupid". In the meantime I received no thanks for being a 23 year customer who paid on time. Follow-up (12/1/2015) I had a follow-up with the District Manager and I am satisfied with the result. Overall with the exception of my exit I was satisfied with the services I received from Public Storage and would recommend them to others needing storage.

Manager was very knowledgeable and professional. The property swept and tidy. I would definitely use your services again, and recommend said services to my friends and colleagues.

Carol is wonderful! Friendly and informative! She is one of those people you meet and instantly feel like you have known forever! Thanks Carol!