Public Storage Self-Storage Units at 5880 66th Street N, St Petersburg, FL

Acogedor y buen trato

Josie is amazing. She goes over above and beyond for her tenants. She is great at what she does and is just a great person in general. Josie really looks out for you and your property. We are now previous tenants, but I still felt the need to share because she was so great in the time we were there.

The Customer Service Ms Josie is asesome A+, she explained everything, current charges and future charges, well explained. Josie keep the yout CS Skils hope you get a good raise, well deserve,good job.

I been here since 2017 I was late a few months ago due to me working 6/8 weeks out of town for traveling nurse when I came back then had cut my lock and I discovered one of their employees went in my storage and Stole my 5000 dollar Gucci Custome made Leather purse. This place is awful 😖 don't trust this place

Josie couldn't have been any nicer

Hi I just want to say Josie you are the best I will always rent from public storage long as you are there you made me feel welcome nice young lady real respectful helpful and kind…

Josie I just love you so much..she’s so sweet helpful and anytime I need help she’s always there never rude very understanding I wish it was more people like you..

DO NOT rent a unit here. I have had perfectly good rental experiences with Public Storage elsewhere, but not here. The booking experience was kind of annoying. I was moving from Texas to Florida. On the online reservation system I couldn't set the "move-in" date more than 2 weeks ahead of time for whatever reason and even called to inquire about it. They didn't do anything to work with me even though I was trying to get things lined up ahead of time. So I ended up reserving the unit anyway and paying for it before I was even physically in the state. When I show up the unit that was assigned to me was visibly damaged. The walls are completely covered patch-work style in plywood instead of drywall. This particular unit had a huge hole in the wall to the point I could see the contents of the unit behind it. I could have probably fit my entire body through that hole. I immediately tell the onsite staff and she's apologetic. She finds me another open unit (luckily there was one available) and asks me to inspect it. It was fine, still patch-work style plywood covering the walls, but no gaping holes in the wall. The administrative process of moving me out of the original, damaged unit and into the new unit was problematic. They ended up double charging me for the insurance or something. I kept calling and being reassured the charge would be refunded. I get a physical check in the mail weeks later. Fast forward 8 months. I buy a house and need to move out my belongings. I hire labor to move my belongings. As these men are unpacking the storage unit I am seeing TONS OF ROACHES scattering away from boxes. The movers handled it with grace, but I am horrified. I was afraid to move any of these belongings into my new home. Luckily I have an oversized two car garage and have the movers place all my belongings in there before I end up bringing it all into my home. As I'm unwrapping and unpacking things, I see these little brown pellets everywhere. A quick google search to find out they are ROACH FECES. In the cracks of my sofa that was shrink wrapped. Inside drawers of wrapped furniture. Inside boxes. Everywhere. On everything. I'm internally vomiting at this point. The next few weeks are spent deep cleaning everything to circumvent a roach infestation in my new home. I didn't raise this issue with staff because I honestly don't expect them to do anything about it. How much they care about their business shows in the condition of their units. It's absolutely insane that I paid $220-275 a month for this storage unit. Yes, the price increased after a few months of renting the unit. Also, they don't refund partial payments after the full month's rent is paid for even if you've vacated the unit. ***TLDR*** I am writing this review to warn others to stay away from this place. If you care about your belongings I urge you to find another storage facility and save yourself the hassle of deep cleaning everything you own or throwing everything away.

Don’t do it, Josie may be a nice person, but her leadership doesn’t care, the facility is trash and German roaches run wild. I wish I could give a worse star, but I can’t.

Tia was really nice and help me with everything

This location is great and so are the staff. When there was a serious issue in the hallway i was in, the staff worked to get me accommodations for the inconvenience and they were very helpful

Horrible experience, buyer beware! I made a reservation online with hopes that on the day of move in, someone would be available to show me the actual storage unit. No one was there, I called several times and no response. I decided to just rent the unit sight unseen online and to my disappointment, my worse fears came true. The unit had rat droppings everywhere, the walls were falling apart so badly I could see into the next unit. I was so disturbed, I called the customer service line immediately and demanded a refund. Of course the representative on the phone told me to leave the storage unit and lock where I found it and call back for a refund. I never got a full refund, someone from this place did call and say they were “working on it”. Still haven’t seen anything back. I don’t like writing negative reviews but I was forced to and I don’t want someone else being scammed into this like I was. I don’t know how this place is allowed to rent units like this to people, they need to be shut down. Luckily I found a much cleaner and well taken care of storage place about a mile away and even though it costs more, I have peace of mind knowing my things are not going to be damaged by rats! Fair warning, less doesn’t equal more.

I have been a customer at this location for 3 years now. I communicated with my property manager that I had a death in the family and that I would be making a late payment or two. The manager assured me that she would document my file so no one else would call. Not only did the calls not stop but when I tried to make a payment on there app it would not process my payment. With all this.... A 55 dollar fee was applied at midnight to my account. I was told that this was to start the auction process. When I explained everything to the agent I was told he couldn't help me. Not an ounce of humanity left in the world for our fellow man. Just plain sad. I'll be getting my stuff ASAP.

Josie, Josie, Josie!! Such an incredible help!! She really goes above and beyond for us. She is there assisting even on her days off. She has been amazing throughout our entire process renting space here. I love how thorough she is, how helpful she is and how she is so dedicated to her work, and satisfying the customers. Please promote her to CEO or something! Thank you!

This is the best store i ever worked with josie has the best relationship with her customers and she help me amd family out so good i just love her thanks alot i will make sure i send all my family there

Love the people that work at the they really love helping their customers

Let me say Josie is amazing she literally helped me through everything all of my issues down to me not being able to open my door she is the real mvp if I ever need storage again I will come see Josie thanks Josie for all your help during my rental experience we need more like you

It is always good

Cockroach infested. Got a unit last night. As we arrived, a lady was bawling her eyes out because she discovered everything she owned was ruined. We arrived first thing in the morning to try to resolve our dilemma. Nobody on site. Nobody will answer calls. The only way we were able to speak to an associate, was to inquire about a new unit. Stay away! Unprofessional and nasty...

I was having issues with my Elderly Mothers storage unit in Sacramento Ca. She lives in Alabama and me in Florida. She moved from California 5yrs ago and had sentimental items put in storage there, then moved to Alabama. She faithfully sent her checks to pay her monthly fee. Fee's went up without her knowledge and with the help of Josie the manager in Florida I was able to get Mom on track, up to date and unit closed. Josie went beyond the call of duty to assit us every step of the way. Highly impressed with her customer service skills, which is very rare indeed.

Everything was as to be expected. First month is 100% free! Very clean units. Manager ( or owner) very kind and helpful.

Go see Josie!!! She is amazing!! & so is her smile!!! Customer service is on point and she will take good care of you!!!

Josie is awesome! Made my experience smooth and easy. She’s a great asset to the public storage team.

Absolutely loveee miss Josie’s sweet personality. Great customer service .

Josie was great thanks foe your help

I be there today and I have to say Josie was amazing. She is very sweet and excellent service. She explains step by step and help me to set everything I need to make my day easy and proactive! Thank you Josie definitely we need more people like you !

If I could give them no stars I would. My first week renting a storage unit. The staff and someone else broke into my storage. They said they don’t have any cameras to see who went inside. Worst place to get a storage from. Junkies everywhere

Employees are very friendly and helpful. Only thing I hate is they keep driving up the rental cost

The walls are BUSTED, the ceiling is so moldy it should be condemned. On top of that they want to charge $300 a month on a unit that ISNT air conditioned, is outside and under maintained. Don't listen to all the buffered reviews. Clearly bots.

Thank you for helping me get my RV out! I made a wrong turn and got my 35' RV with a car dolly on the hitch stuck in their enterance. The manager at the time was a great lady who even helped lift the dolly to move it since I had to detach it to get out.

ESAIVION WAS AMAZING AT THIS FACILITY!!! HE WAS VERY PROFESSIONAL, KNOWLEDGEABLE, EXPLAINED EVERTHING TO US, WALKED ME TO THE UNIT, AND EVEN OPENED IT UP FOR ME!!!! THANK YOU ESAIVION!!!! A+A+A+