Great service in 2 locations. Booked unit online and selected one too far from my new home in error. Dale resolved with a smile and patience finding me a better location. mallory was beyond helpful making sure i was OK realizing i was moving by myself. Cant say enuff about these pleasant team members!! Keep up good work!
Marjorie at public Storage on Babcock st 4630 was amazing!!! You all are so blessed to have her. Her customer service was top tier and she makes you feel so comfortable a d is very helpful! Thank you so much for everything
OMG! I could not have gotten a better person to assist me! Marjory is a beautiful person and very professional!!!! I’ll be back!!!
I was so happy when I needed to get a lock cut off my unit and Marjory was there to assist me. She got the service preformed same day and I was able to load my unit. Good People
We rented a spot for my son while he was moving back north after school. Marjory was so helpful getting us settled. Once we moved out, we had to leave a couple things and he also forgot to leave lock keys, she was so helpful and took care of everything. I highly recommend this Public Storage location! Thanks again Marjory!
Quick move in process, decent prices. The agent, Tatiiyannah was extremely friendly and got us in our unit without any issues. Extremely grateful to her.
Professional and friendly and clean!
Rented a place last minute to store my daughters extra college dorm stuff for the summer, Tattiyanah was super friendly and helpful!
I hope this isn't to late, I am still going through a bit of a storm but to have the ladies at this location and the sister location close by having our backs this whole time was indeed a blessing. I want to thank you all for being a bridge and for your valued service especially Ms. Marjorie. Thank you!
The representative I talk to was very helpful
Best public storage ever, and best service by Marjory and Whitney. Not only the are beautiful but super nice and very professional.
Marjory assisted me with my rental over the phone, it was easy and quick process. She was very knowledgeable and answered all my questions. Price was responsible just all around great customer service
Marjory is always helpful and has a very pleasant attitude!
Wonderful customer service. Very clean. Marjorie was so very helpful and made renting a unit a pleasure. Highly recommend renting with Marjorie!!
Tatiyannah she’s a very good customer service the best. I’m very happy.
Marjory is really awesome. She is sucha pleasure to deal with.
Tatiana and Joyce were very professional and helpful.
Tatiyannah was wonderful very friendly
Everything is good about this storage facility, easy access, clean, and the friendly customer service agent on duty!
Marjory...it was excellent
I did an online rental and it was quick and easy. Met with Marjory in the office and she was sweet, knowledgeable and took her time with me answering all of my questions. She was very welcoming, took me to my unit and demonstrated the proper way to secure my unit. I was even able to vent to her about why I am storing and was a good ear to listen and very encouraging. I will tell everyone I know about my experience and to rent with Public Storage because of her.
Marjory was awesome. If I know anyone who needs a unit, I’ll be sending them her way!
Tatiyannah was a great help!
Tatiyannah provides amazing customer service!
Jenn is amazing. She is very helpful, sweet, and patient. My gate code was not working and she can out and helped me. She is a great employee.
Hello everyone,
I have to tell you for the last year during all my surgeries Jenn at Public Storage has been there for me. When I forget to send my payments I get a call from Jenn. When I needed any form of help Jenn was ALWAYS kind enough to guide me in the right direction (related to my storage). When my movers bailed on me, early last year Jenn observed me panicking historically behind Public Storage gate Jenn offered assistance and advice that help me remarkably complete my task. After Covid no one has patience or customer service skills any more. It is a pleasure going to Public Storage and observing Jenn smiling face with kindness as she speaks to me (my drive was over two to six hours sometimes). Trust me after being on the road that long a simple smile makes your day. Jenn is the kind of employee who goes over and above just because it’s in her heart. Keep up the EXCELLENT work Jenn! You are definitely destined for great things to come. Your kindness has kept me at Public Storage this long in spite of the frequent raises. Thank you for being you and not like the rest (short patient, rude, and no sympathy). You are one of a kind. 🙏🏽👍🏾
Jen helped me out a lot. Saved me from losing my belongings. It's a good place with friendly staff. I was given notice right away when I had left my unit accidentally unlocked and had not had any negative experience with this place. Thank you all
I went with my friend to clean out his storage unit. Good place to store stuff while in process of moving. Have a blessed day, JESUS CHRIST IS LORD, JESUS SAVES.
I would like to say thank you to Public Storage for allowing me to use your services. I have been with you all for over a year and this the most amazing and wonderful place to bring and store your things Thank you again. But for the most part my family and I would love to give a big shout out to JEN she has been so caring, very supportive, generous and very helpful to us. We love you JEN and keep up the great work.❤️❤️❤️
After dealing with a bad situation I needed a storage unit fast. I Went to 3 different places to try and find somewhere my stuff would be safe, I arrived to this location Jenn was an amazing help and got me a perfect sized unit where I don’t have to worry about the safety of my belongings while being away. Highly recommend this company
Jenn was fantastic. She answered all my question promptly and was very patient with me through all the process. It's not often when you come across customer service with a friendly smile and willingness to go above and beyond.
This place is always so neat and well put together it always smells good. Jenn has even offered me if I wanted merchandise she’s about the sweetest women I know I’ve been going too her for years now! She’s always very welcoming and always very kind.
Jenn was very pleasant and the units and property was very tidy and clean.
Jen has been amazing I love her! She answers all my questions she takes her time to make sure I understand everything and she even asks me if there was any merch I needed before I got ready to move in! Please keep her around! She's one of kind!
Whitney was very helpful with great customer service! Highly recommend!
love the place its clean and good service from the staff
Received help from Marjory B. regarding my storage unit lighting. She was very professional and knowledgeable.
She also called after the fact, to let me know about the maintenance to be done in the building.
Thanks, Marjory B. You made my day.
Great customer service. Jen helped with the whole process and was friendly and efficient.
Thank you, Whitney for your kind and friendly service it was a pleasure meeting you. If anyone needs a storage space stop by and ask for Whitney... she's the best ! 😊👍🏾
Tati was so helpful she has excellent customer service skills yall should give her a raise
Wow, I came in not knowing ANYTHING about storage units.. but thanks to Whitney I know alot more. She was very helpful ..😃🙏👍👍👍
Had a glitch with the access system but Jenn took care of the problem right away.
Great customer service and Whitney was very helpful and patient with me.
Jenn was very professional and knowledgeable. She helped me better determine what size storage and gladly showed me the different sizes….thanks Jenn!!🌻
Marjory went over and beyond helping me with renting my unit. She was closing and stayed to assist me. We need more people like her in world
Jenn helped me out and made my experience easy thank you again
I have really appreciated the help and assistance from Jen at my storage facility. The service was great and she is always been very helpful
Marjory helped me find what I was looking for! Very good customer service!
Whitney helped a bunch. Took about 10 minutes to find the unit we wanted and pay for it. In and out simple and fast.
Mrs Marjory was very helpful in helping me to find the right space
I love employees a very awesome gift. Great customer service the properties. Very well clean
Me encantó la asesoría que recibí por parte de Jenn, fue muy amable y profesional, sin duda lo recomiendo
Jenn was amazing! She showed me the size of unit that I would need for the items I’ll be storing and then made me a reservation to make sure I’d get the sale price! Great customer service!
Marjory and Jenn are very professional and helpful. Thank you ladies
Jenn@4630 Babcock Street Public Storage is pleasant and professional ,and treats you like a customer should be treated.
Fast and friendly service.
So long story short previously 3 months before I rented a unit that I thought was big enough and I was so shocked but thankful that Jenn was so kind and patient to help me with the process and the move in I was so so happy and thankful because it was also last minute and i didn’t Know what to do but Jenn was their threw it all thank you …..
Great location
Easy to sign up
Customer Service
Move in Satisfaction
Jenn was great 👍 and awesome customer service 👏 she deserves an A+
Place nice and clean
Marjory is very kind and helpful.
Ms.Marjory Helped me very much definitely was a Big Help with aye Big ❤️ Please Consider this Public Storage Facility‼️
Marjory was very professional and answered all my questions satisfactorily. She even offered her chair when I felt I needed to sit down while registering. Great customer service!!
It was good they just painted and it smelled great. We had our storage room for 2 years but now moving back to New York.
Marjory was very helpful. She answered all my questions and took me to check out the unit. She is very nice person.
Marjory was very helpful and welcoming. She made very easy.
Marjory was very helpful thank you 🙏🏽
I rented and secured my storage unit online after hours and realized I got the wrong unit. I came in to change my unit and Jenn was absolutely amazing. She answered all my questions, was fast and efficient, and made it a very smooth process. She’s wonderful and will help you with all of your storage and moving needs!
Marjory had great customer service. Very friendly and informative. Highly recommend renting from her.
Marjory was amazing! She was patient, cordial and friendly.
I've never rented a storage unit before, but Jenn at this location made this process so easy and quick! She is the most down to earth person and answered all of my 1000 questions lol. She was so helpful in guiding me through the process and explaining everything that I needed to know and including showing me how the app would work. I worked in hospitality for many years and while talking to Jenn made me feel like I was at a resort about to check-in to my room (wishful thinking right?!) lol due to her amazing customer service skills. I’m so glad I chose this location because the people here that I’ve meet so far including Jenn has made me feel good about this decision. Thank you so much again Jenn! :)
Rented a storage unit here today. The employee at the office today named Jenn was amazing! She was super helpful guiding me through the process and explaining how the payment and insurance works. Her customer service is 2nd to none,and left a good impression. I checked out the unit and it appeared clean and freshly swept out. So far I am very satisfied with the process 😀
Jenn was quick, helpful, and gave options
Jenna & Marjory are awesome! Got me squared away quickly which I appreciate!
Thank you
I had just gotten a storage unit today and Jenn at the office was very helpful she was very welcoming and made it easier then I thought it would be thank you very much Jenn your and amazing person you did a great job
Marjory was excellent burst of sunshine and very helpful
Jen is amazing! I love her
I had good service from Tatiyannah and Marjory
Easy & convenient access with Pin/Passcode Gate
Was really nice experience Marjory was very knowledgeable and helpful.
Super agradable las señoritas que atienden, es un lugar super seguro.
The property Manager was very helpful and sweet .
Spoke with a real nice woman by the name of "Jenn." She made my day and took my worries away as it concerns my unit! Thank you so very much Jenn!💯👍🏾!
Marjory was an absolute pleasure! She took the time to take me to the unit first and answered all my questions before I rented the space. She was kind, understanding and very knowledgeable. I would highly recommend this location and ask for Marjory! Great experience!
My experience was great! Marjorie was the sweetest. Great customer service!!! She was very helpful with getting us a ground unit because I have a knee injury and requiring surgery.. She walked me around and explained everything. She also helped me with the downloading of the app and set up. It will definitely make it easier on coming in and out. I would definitely recommend your facility!
I had a issue with my account I gave Marjorie a call and she took care of it five stars made my day thank you
Very curious and efficient
Marjory was a big help for me at public storage and is a great employee wonderful service everytime
I had trouble finding the right size unit for my moving needs and Lacey jumped right on it by showing me the different sizes and prices that would fit my budget. I’m soo thankful for all the help and advice from her , I definitely made the right choice !
I went to get a storage and did not know what I was doing or looking for but LACEY gave me great info and help me throughout the entire process she was a life saver that day ☺️
Excellent service. Marjory was very nice and helpful.
The service I received was wondering especially Corlis she made sure that I understood everything I was paying for
Marjorie was awesome in helping us rent a unit for our son today. She answered all our questions (We had a lot!) and she made the process very easy. Thanks!
Setting up reservation over phone was very easy. In the office Corlis and Lacey were exceptionally helpful and friendly. Corlis was amazing, she went above and beyond to answer all of my questions! Couldn’t have had a better experience or better customer service!!
Overall, getting in and setup was relatively standard stuff. Lacey was efficient and got me going faster than my typical experience. Facility seems to be well maintained. Update, Prices went fro $124 for a 5x10 outside drive up to $180 in 5 months, you do the math. Way to much for what I need it for!!
Marjory was a huge help going about and beyond to assist with an inquiry.
Thank you!!
Researched few storage facilities for my dj equipment and public storage was perfect...Marjorie was absolutely the best most professional and makes u feel comfortable..definitely glad I made this choice
Marjorie is the best! You are in good hands. The units and buildings are clean and well lit. Great customer service. I could not be more pleased. Thank you so much.